YOUR YEAR OF AWESOME

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1 YOUR YEAR OF AWESOME

2 V.I.P. MERLIN ANNUAL PASS YOUR TICKET TO AN EXCLUSIVELY AWESOME YEAR! TO MAKE YOUR VISITS EVEN MORE MEMORABLE, WE HAVE SOME USEFUL TIPS AND TRICKS FOR OUR UK THEME PARKS. This guide will highlight the key pointers for your Unlimited Fastrack and about obtaining your free refills for your drinks capsules. Ride by ride, this guide will inform you of which outlets will provide you with free refills. We hope that this useful pocket sized guide will make each visit even more magical! To make sure we re ready for your arrival, we would advise you to let us know when you re coming by visiting at least 24 hours before your visit

3 CONTACTS VIP@merlinannualpass.co.uk Free phone number: (lines open from 9am-5pm daily) Follow us

4 CONTENTS THORPE PARK Resort Capsule Refill... 5 Fastrack... 6 LEGOLAND Windsor Resort Capsule Refill...11 Fastrack...12 Chessington World of Adventures Resort Capsule Refill...19 Fastrack...20 Alton Towers Resort Capsule Refill...25 Fastrack...26 FAQs...30 Extra Special Tricks Non-carbonated drinks are also available

5 THORPE PARK Resort 4

6 CAPSULE REFILL SHOPS Hydration Station (Behind Rush) Flock N Shop Inferno Shop RESTAURANTS Donut Factory Amity Kebabs Peckish Colossus Hotdogs Calypso Coffee Donut Compound B&J Scoop Shack are also purchasing a meal. REFILL WITH MEAL PURCHASE FROM Inferno Pizza Pasta Sombrero s Burrito Bar Fins Bar and Grill Amity Fish and Chips Restaurants and shops subject to unit opening times. Please visit our reception team for daily updates. 5

7 ENTRANCE EXIT NO DISABLED ENTRANCE AMITY Stealth Tidal Wave Amity Beach * Depth Charge Flying Fish Storm Surge * 1st May to 4th September (weather permitting) 6

8 ENTRANCE EXIT NO DISABLED ENTRANCE Storm in a Teacup Wet Wet Wet * OLD TOWN Timber Tug Boat Samurai SAW - The Ride Rocky Express * 1st May to 4th September (weather permitting) 7

9 ENTRANCE EXIT NO DISABLED ENTRANCE LOST CITY Colossus Rush Vortex Quantum Zodiac THE JUNGLE Nemesis Inferno 8

10 I m a Celebrity... Maze! Mr Monkey s Banana Ride Rumba Rapids ANGRY BIRDS LAND Detonator: Bombs Away ANGRY BIRDS 4D Experience King Pig s Wild Hog Dodgems SWARM ISLAND THE SWARM THE DOCKYARD Derren Brown s Ghost Train: Rise of the Demon The Walking Dead: The Ride ENTRANCE EXIT NO DISABLED ENTRANCE 9

11 LEGOLAND WINDSOR Resort 10

12 CAPSULE REFILL L BEGINNING AREA Hill Top Café IMAGINATION Papa Moles KINGDOM OF PHARAOHS Beetle Bites Oasis Ices Stand Hydration Station DUPLO VALLEY Farmer Joe s Chicken Company DUPLO Valley Ice Stand Fuel Station Stand ADVENTURE LAND Adventure Dogs Harbourside Fish & Chips Lakeside Snack Hut NINJAGO WORLD Ninja Noodles Hero s Hotdogs HEARTLAKE CITY Ice Cream Parlour Frozen Treats Stand Marina Hot Dogs PIRATE SHORES Pirates Burger Kitchen Me Hearty Hot Dogs Stand Refresh Cove KNIGHTS KINGDOM Knights Delights Pasta Patch Knights Ices LEGO CITY City Service Station Stand City Ices Stand Priority parking closes at 12pm every day for entry. Please note that certain restaurants and carts are open on selective days. Units with stars next to them open on selective dates only - please check with a member of staff on arrival. 11

13 Q-BOT EXIT NO THE BEGINNING LEGO Star Wars Miniland Model Display Hill Train DUPLO VALLEY Raft Racers Splash Safari Brickville DUPLO Train DUPLO Theatre Puppet Show 12

14 DUPLO Valley Airport Fairy Tale Brook Drench Towers LEGO CITY LEGO City Driving School L-Drivers Coastguard HQ Balloon School Fire Academy HEARTLAKE CITY Heartlake Harbour Area Q-BOT EXIT NO 13

15 Mia s Riding Adventure ADVENTURE LAND Atlantis Submarine Voyage S.Q.U.I.D Surfer KINGDOM OF THE PHARAOHS Laser Raiders Scarab Bouncers Thunder Blazer Desert Chase Q-BOT EXIT NO 14

16 Aero Nomad PIRATE SHORES Pirate Falls: Treasure Quest Castaway Camp Jolly Rocker Enchanted Forest KNIGHTS KINGDOM The Dragon Dragon s Apprentice Knights Quest Q-BOT NO EXIT 15

17 Q-BOT EXIT NO LAND OF THE VIKINGS Vikings River Splash Spinning Spider IMAGINATION CENTRE Sky Rider The LEGO 4D Movie Theatre MINDSTORMS The Exploratorium 16

18 Q-BOT EXIT NO LEGO NINJAGO WORLD LEGO NINJAGO The Ride Destiny s Bounty are trademarks of the LEGO Group The LEGO Group. TM & 2018 WARNER BROS. ENT. ALL RIGHTS RESERVED. LEGOLAND is a Merlin Entertainments brand. 17

19 Chessington World of Adventures Resort 18

20 CAPSULE REFILL KIOSKS Donut Shack Adventure Point Hot Dogs Donut Express Forbidden Hot Dogs Tiger Treats Tiger Bites Asian Ices Adventure Point Refill Station The Gruffalo Bites are also purchasing a meal. Classic Red Coke isn t available this year as part of the refill offer. REFILL WITH MEAL PURCHASE FROM Vampire s Burger Kitchen Fried Chicken Co. Captain s Fish and Chips 19

21 EXIT NO WILD ASIA KOBRA Jungle Bus Monkey Swinger Tuk Tuk Turmoil Temple of Mayhem LAND OF THE DRAGONS Dragon s Fury 20

22 Dragon s Playhouse Sea Dragons Canopy Capers EXIT NO WILD WOODS Vampire The Gruffalo River Ride Adventure AFRICA Toadie s Crazy Cars Treetop Hoppers 21

23 EXIT NO DISABLED ENTRANCE PIRATES COVE Black Buccaneer Seastorm LAND OF THE TIGER Tiger Rock FORBIDDEN KINGDOM Tomb Blaster Rameses Revenge MEXICANA Scorpion Express Rattlesnake

24 ADVENTURE POINT Hocus Pocus Hall Tiny Truckers Adventure Tree ZUFARI EXIT NO DISABLED ENTRANCE ZUFARI: Ride Into Africa! Flying Jumbos CHESSINGTON ZOO AMAZU Treetop Adventure 23

25 Alton Towers Resort 24

26 CAPSULE REFILL L REFILLS AVAILABLE The Burger Kitchen Cloud Cuckoo land Corner Coffee The Burger Kitchen Mutiny Bay (Closes at Midday) All Waterpark tickets need to be booked at least 24 hours in advance by calling the V.I.P. Merlin Annual Pass Line on (lines open from 9am-5pm). 25

27 EXIT NO AVAILABLE DISABLED X-SECTOR The Smiler Oblivion Enterprise HEX CLOUD CUCKOO LAND Frog Hopper Gallopers Carousel Skyride 26

28 EXIT NO AVAILABLE DISABLED DARK FOREST Rita TH13TEEN GLOOMY WOOD Duel: The Haunted House Strikes Back KATANGA CANYON Runaway Mine Train Congo River Rapids FORBIDDEN VALLEY Galactica Skyride

29 The Blade Nemesis MUTINY BAY Wicker Man Sharkbait Reef by SEA LIFE Battle Galleons Marauder s Mayhem Heave Ho! TOWERS STREET Skyride CBEEBIES LAND Justin s House Pie-O-Matic Factory Mr. Bloom s Allotment NO AVAILABLE EXIT DISABLED 28

30 The Furchester Hotel Live EXIT NO AVAILABLE DISABLED Go Jetters Vroomster Zoom Ride In The Night Garden Magical Boat Ride Charlie & Lola s Moonsquirters & Green Drops Numtums Number-Go- Round Get Set Go Tree Top Adventure Postman Pat Parcel Post Octonauts Rollercoaster Adventure CBeebies Land at Alton Towers Resort is brought to you under licence from BBC Worldwide who help fund new BBC programmes 29

31 FAQs 1. WHAT IS THE UNLIMITED? Upon arrival at our UK Theme Parks and when showing your pass, you will be presented with a VIP Fastrack wristband. This will allow you to join the Fastrack queues for all rides that offer Fastrack. This guide provides a full list of where you need to enter on each ride at each attraction. 2. WHAT ARE GOLDEN EXPERIENCES? You have 2 golden experiences in your pack for you to use at anytime (as long as your pass is valid). Check out the list of experiences and how to book on 3. CAN MY FRIENDS HAVE TOO? You have 2 celebration tickets in your pack and with these, you can bring a friend along to any of our attractions. If you bring them to a UK Theme Park, they will be entitled to the Unlimited Fastrack wristband too. Please note that this doesn t apply to Friends and Family tickets purchased. 4. ARE SPECIAL EVENTS INCLUDED? Special events (including concerts, scaremazes, FRIGHT NIGHTS) are not included with your V.I.P. Merlin Annual Pass, but discounted tickets may be available for V.I.P. Passholders. We aim to announce special events, booking information and your Passholder discount on our Official Facebook Page so keep an eye out for this! FAQs 30

32 5. WHAT IS GLOBAL ENTRY? Your V.I.P. Merlin Annual Pass allows your entry to over 105 Merlin Attractions worldwide. All you need to do is show your V.I.P. pass at admissions to gain free entry. Check out the V.I.P. website for all attractions included, including anything NEW coming up! Not all of our global attractions are included so if you re unsure, ask us! Ultimate Fastrack, drinks capsule free refills, Celebration tickets and Golden Experience tickets are for use in the UK only and cannot be used abroad. 6. ARE SECONDARY ATTRACTIONS INCLUDED? Go Ape at Chessington World of Adventures is not included. The Alton Towers Waterpark, Alton Towers Extraordinary Golf and the Castle Dungeon at Warwick Castle are all included. If you have any additional questions about your V.I.P. Merlin Annual Pass, please contact our V.I.P. Customer Service team via on or through our Official Facebook page, VIPmerlinannualpass. 31

33 EXTRA SPECIAL TRICKS Membership to the Merlin Holiday Club best price guarantee on all Resort short breaks and offers! 20% onsite LEGOLAND Windsor Resort accommodation Up to 20% off at the THORPE SHARK Hotel Up to 20% off at the Alton Towers Resort accommodation Up to 20% off at the Chessington Resort Hotels and Explorer Glamping Up to 20% off in the Knights Village at Warwick Castle Up to 20% off attraction gift shops and on site restaurants Up to 50% off family & friends attraction entry All offers are subject to availability SHOPPING & DINING FOR FRIENDS AND FAMILY 32

34 V.I.P. MERLIN ANNUAL PASS