GOLDEN. Volume 1 - Edition 4 01/29/2016. In This Issue... Lynnea Dawes

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1 Lynnea Dawes From: on behalf of CFHLA Sent: Friday, January 29, :15 PM To: Subject: CFHLA - Back of the House - January 29, 2016 Volume 1 - Edition 4 01/29/2016 In This Issue... GOLDEN LAST CHANCE NETWORKING KICK-OFF SOMETHING NEW... DEADLINE ANDERSON HOSPITALITY OPPORTUNITIES GOLDEN The Annual CFHLA "Golden Pineapple Awards" Dinner program occurred on the evening of January 28. This program honored Over 250 Central Florida Outstanding "Front Line" Associates and featured nearly 1,000 CFHLA Member Attendees. This event occurred at the beautiful Wyndham Orlando Resort International Drive (Thank You Wende Blumberg, General Manager) This Newsletter proudly sponsored by: CFHLA Thanks City of Orlando Mayor Buddy Dyer for serving as the special guest for this recognition event - and for his continued support of the Central Florida Hospitality Industry. In addition, CFHLA recognizes 1

2 Keith Landry of FOX 35 / WOFL for serving as the official "Emcee" for this Awards Event. Honorees January Allied Member of the Month Keith Landry of FOX 35 / WOFL introduces the Nominees for the Outstanding Front Office Employee of the Year Award Cindy Traenkner Domino's January Lodging Member of the Month Importantly, the following individuals earned official recognition for outstanding customer service CFHLA "Golden Pineapple Awards" Honorees: Outstanding Laundry Employee of the Year: Lebien Basile Sheraton Vistana Resort Outstanding Bell Person / Concierge Employee of the Year: Carmen Bengston Ritz-Carlton Orlando, Grande Lakes David Friederich The Kessler Collection 2016 CFHLA Executive Committee Chairperson Dave Bartek Loews Hotels Outstanding Culinary Employee of the Year: Janessa Brown Crowne Plaza Orlando Downtown Outstanding Community Service Employee of the Year: Jose Burgos Holiday Inn Resort Orlando - Lake Buena Vista Outstanding Food & Beverage Service Employee of the Year: Briana "Luna" Daniel Sheraton Vistana Resort Outstanding Back Office Employee of the Year: Yvette Gonzalez 2

3 1st Vice Chairperson David Friederich Grand Bohemian Hotel Orlando 2nd Vice Chairperson Doug Ridge Orlando World Center Marriott Secretary Fred Sawyers Walt Disney World Swan & Dolphin Treasurer Jetse Pottinga Melia Orlando Suite Hotel Assistant Treasurer Brian Comes Hyatt Regency Orlando Historian Laura Sherman CLC Regal Oaks Immediate Past Chair Gerald Urquiola Caribe Royale Resort & Convention Center Partners of the Month: Orlando Airport Marriott Lakeside Outstanding Convention Center / Banquet Employee of the Year: Louree Jefferson DoubleTree Suites by Hilton Hotel Orlando Lake Buena Vista Outstanding Security / Loss Prevention Employee of the Year: John McMahon Loews Hotels at Universal Orlando Outstanding Housekeeping Employee of the Year: Joel Padilla Waldorf Astoria Orlando Outstanding Steward / Dishwasher Employee of the Year: Thac Pham Hyatt Regency Grand Cypress Outstanding Recreational Employee of the Year: Frank Ramos Renaissance Orlando at SeaWorld Outstanding Engineering Employee of the Year: Ray Smith Villas of Grand Cypress Outstanding Front Office Employee of the Year: Corthee Wiggins Hampton Inn & Suites Orlando North / Altamonte Springs Vacation Rental Manager Council Meeting Belfor Property Restoration Hospitality Career Fair Event Partner CareerSource Central Florida Marketing Partner OrlandoJobs.com ARC Breakfast Associated Planners Group Executive Committee Meeting 2015 Golden Pineapple Award Winners (left to right) Janessa Brown of the Crowne Plaza Orlando Downtown, Briana "Luna Daniel of the Sheraton Vistana Resort, Frank Ramos of the Renaissance Orlando at SeaWorld, Yvette Gonzalez of the Orlando Airport Marriott Lakeside, Carmen Bengston of the Ritz-Carlton Orlando, Grande Lakes, and Jose Burgos of the Holiday Inn Resort Orlando - Lake Buena Vista CFHLA recognizes the American Hotel and Lodging Educational Institute for awarding the 13 Honorees with the Certified Guest Service Professional Designation (CGSP) 3

4 Belfor Property Restoration Governmental Affairs Committee Meeting Spinout Guest Laundries, Inc. Seminole County General Managers Meeting Bright House Networks Enterprise Solutions Board of Directors Meeting Orlando Mattress Company Vacation Ownership Council Meeting Boyer Building Corporation Golden Pineapple Awards Dinner Presenting Sponsor Bright House Networks Enterprise Solutions Corporate Partners AHLEI Massey PrevenTech Commercial Services Orlando Mattress Company 2016 Calendar / Annual Report Allegra Print Hufcor Mechanical Services of Central Florida Serta Mattress Company Smart City Summit Broadband Sutter Roofing Your Environment's Solution In addition to the above listed Honorees, CFHLA distributed Ten $2,000 Scholarships to Family Members of Front Line Employees (including the second annual Allied Family Member Scholarship). These ten honorees are proudly listed below: Cecilia Alvarez Daughter of Nekane Alvarez of the Waldorf Astoria Orlando Apiwit "Ben" Chulawan Son of Khanitta Chulawan of the Hyatt Regency Grand Cypress Patrick Davanzo Jr. Son of Patrick Davanzo Sr. of the Orlando World Center Marriott Olivia Faupula Daughter of Kerry Montfort of Orlando Health - Dr. P. Phillips Hospital (CFHLA Allied Member) Junior Jean Louis Son of Roseline Jeanty of the Sheraton Vistana Villages Joanne Mesadieu Daughter of Joselie Mesadieu Sainvil of the Sheraton Vistana Resort Carissa Rampersad Daughter of Vernon Rampersad of the Walt Disney World Swan & Dolphin Santiago Roa Son of Mario Roa of the Omni Orlando Resort at ChampionsGate Kindia Vertilus Daughter of Evelyn Vertilus of the Hyatt Regency Orlando Elyse Wolin Daughter of Lisa Wolin of the Orlando World Center Marriott 2016 Website Sponsors 4

5 AHLEI Arahull Blown Away Blue Team Restoration Bright House Networks Enterprise Solutions Clean Tec Services CSC Service Works Helpro Restorations Corp Mid-Florida Golf Cars 2016 Family Member Scholarship Recipients (left to right) Junior Jean Louis, Carissa Rampersad, Santiago Roa, Kindia Vertilus, Lisa Wolin (accepting on behalf of Elyse Wolin), Apiwit "Ben" Chulawan, Patrick Davanzo, Jr., and Olivia Faupula CFHLA salutes the following event sponsors: Presenting Sponsor: Orlando Business Journal Summit Broadband Hospitality News: Note: Bright House has supported this activity for 18 consecutive years. Corporate Partners: Its official: TopGolf is coming to Orlando Orlando Business Journal - The Buzz Richard Bilbao Topgolf Entertainment Group announced plans to open a new Topgolf facility near International Drive in The company, which revealed its plans Jan. 28 during the PGA Merchandise Show currently being held in Orlando, said the facility will be 65,000 square feet at Convention Way and Universal Boulevard, and will begin construction in February. The facility has been in the works since last September. The three-level location will include up to 3,000 square feet of private event space and 102 climate-controlled hitting bays that can host up to six players at one time. Up to 450,000 visitors are expected to visit the Orlando Topgolf facility in its first year in operation. Below please find photographs of this Hospitality Celebration: The facility is expected to create 450 full- and part-time jobs and can have an economic impact of more than $264.5 million over the next decade. 5

6 Orlando is one of the biggest entertainment and tourism markets in the United States," said Zach Shor, Topgolf vice president of real estate development, in a prepared statement. "With more than 50 million people per year going for the theme parks and conventions, Topgolf is sure to be a go-to venue for people looking to entertain and be entertained." The Paramount Hospitality team at the Golden Pineapple Awards Dinner Gatorland to debut new attraction Orlando Business Journal - Morning Edition Megan Ribbens The Alligator Capital of the World is bringing a new attraction online. Orlando-based Gatorland next week will debut its newest zip line ride, dubbed the Gator Gauntlet. The ride allows participants to travel 350 feet down a zip line over the park and its lake of alligators. Gator Gauntlet also is wheelchair accessible, giving its visitors with mobility challenges and other disabilities the chance to participate in all its park experiences. Gatorland worked closely with the Florida Disabled Outdoors Associaiton, which provided consultation on the design and construction of the Gator Gauntlet. The Tallahasseebased nonprofit organization promotes recreational opportunities for people with disabilities. It is so important that we allow families to participate in all of our park experiences without anyone being excluded, said Gatorland CEO Mark McHugh in a prepared statement. In addition to accessible viewing stations in all of our shows, the parks very first ride that began tours in 1971, the Gatorland Express Train Ride, was upgraded to allow wheelchair access and security on the train cars in We are constantly looking for ways to make our park a safe and enjoyable experience for all of our guests regardless of their unique needs. Shelly Weir of AHLEI and CFHLA President / CEO Rich Maladecki present Thac Pham of the Hyatt Regency Grand Cypress with the Outstanding Steward / Dishwasher Employee of the Year Award CFHLA Board Member Carlton Hudson (left) and the honorees of the Hard Rock Hotel at Universal Orlando Resort Gatorland will offer a three-day 6

7 promotion Feb. 4-6 to debut the new Gator Gauntlet ride. Heres the lineup of events: Feb. 4: Military veterans with mobility challenges can reserve a free ride on the zip line. Feb. 5: Free rides are available to Florida Disabled Outdoors Association (FDOA) members with mobility challenges. Feb. 6: Middle- to high-school age children from Orange and Osceola schools who have mobility challenges can ride free. Disney-area land sells with possible plans for hotel, commercial center Shelly Weir of AHLEI and CFHLA President / CEO Rich Maladecki present Joel Padilla of the Waldorf Astoria Orlando with the Outstanding Housekeeping Employee of the Year Award Orlando Business Journal - The Buzz Richard Bilbao Carter Hospitality Group's purchase of 6.44 acres near Walt Disney World may pave the way for a 900-room hotel and office and commercial center. Carter bought the land on Ravallo Resort Drive for $3.5 million from two different owners, Daishin Ravallo USA LLC and James R. Boyce Trust, who came together to form the parcel needed to close the deal. That land sale was brokered by Lawson Dann, senior vice president of Avison Young in Orlando. CFHLA Board Member and Treasurer Jetse Pottinga (back right) and the team of the Melia Orlando Suite Hotel There are no clear plans on what the land will hold, but entitlements call for at least a 900-room hotel. In addition, there's potential for both 65,000 square feet of commercial space and 2,400 square feet of office space, according to plans provided to Orlando Business Journal. Executives with Carter Hospitality Group could not be reached for comment. An old rendering, which does not belong to Carter, provided with the land's sales flyer shows an upscale hotel with a grand porte cochere and a main water feature at its entrance. Whatever Carter has planned for the property could take on a different look and approach than what originally Shelly Weir of AHLEI and CFHLA President / CEO Rich Maladecki present 7

8 was envisioned for the property. Corthee Wiggins of the Hampton Inn & Suites Orlando North / Altamonte Springs with the Outstanding Front Office Employee of the Year Award "The number of allotted [hotel rooms] and the entitlements were really what made that deal happen," Dann told Orlando Business Journal. He said the transaction is part of a hot streak Orlando's hotel market is on, which has investors interested in buying and developing in the area. "You are seeing all facets of the hotel industry going up, thanks to the tourist industry and occupancy rates staying strong." CFHLA Board Member Jim Haughney (back right) and the team of the Orange Lake Resort Shelly Weir of AHLEI and CFHLA President / CEO Rich Maladecki present Louree Jefferson of the DoubleTree Suites by Hilton Orlando Lake Buena Vista with the Outstanding Convention Center / Banquet Employee of the Year Award 8

9 CFHLA Board Member and Vacation Ownership Council Chairman Jorg Heyer of the Sheraton Vistana Villages (center) with Sheraton Vistana Villages Food & Beverage Employee of the Year Nominee Jennifer Turner (left), and Sheraton Vistana Villages Back Office Employee of the Year Nominee Angela Wilkerson Frank Ramos of the Renaissance Orlando at SeaWorld celebrates after being announced as the Outstanding Recreational Employee of the Year For additional photographs of this special evening please CLICK HERE OR Search #CFHLAGold on your social media accounts! 9

10 LAST CHANCE LAST CHANCE! DEADLINE THIS MONDAY!!! At this time CFHLA is accepting submissions for PAID 2016 ALLIED MEMBERS to be included in the CFHLA Yellow Pages (Allied Member Directory). To submit your company information, and to take advantage of this Complimentary Listing, please CLICK HERE NOW. For your information, the deadline to submit your description is: MONDAY, FEBRUARY 1 (Sorry, no exceptions) If you have questions relating to this Membership Benefit, please contact CFHLA Member Services Director Ron Wrobel - membership@cfhla.org. NETWORKING On January 26 CFHLA hosted the first After Hours Networking Event of 2016 at Dr. P. Phillips Hospital. 10

11 Reggie Riley of Orlando Health and CFHLA Ex-Officio Board Member Carolyn Fennell of the Orlando International Airport This activity featured complimentary food & beverage provided by the Dr. P. Phillips Hospital, and Over 150 CFHLA Members. (Left to Right) CFHLA Board Chairman Dave Bartek of Loews Hotels, CFHLA Board Member Mark Bastis of the Hyatt Regency Orlando International Airport, CFHLA Assistant Treasurer Brian Comes of the Hyatt Regency Orlando, and CFHLA 1st Vice Chairman David Friederich of The Kessler Collection Below please find photographs of "Members Doing Business With Members:" 11

12 CFHLA Lodging Member Frank Quallen of the Renaissance Hotel Orlando Airport, CFHLA Allied Member Peter Trahanas of EDC Services Group, CFHLA Board Member Mark Politte of the DoubleTree by Hilton at the Entrance to Universal Orlando, and CFHLA Vacation Rental Council Chairman Dan Kline of Magical Memories Villas - Orlando (Left to Right) CFHLA Board Member Ross Burke of the Blue Heron Beach Resort, CFHLA Board Member Keith Wolling of the B Resort and Spa Lake Buena Vista, CFHLA Allied Member Michael Hanley of Wealth Management Strategies, CFHLA Secretary Fred Sawyers of the Walt Disney World Swan and Dolphin, and CFHLA Board Member Jay Leonard of the Wyndham Lake Buena Vista Disney Springs Area Resort / Wyndham Garden Lake Buena Vista Disney Springs Area Resort 12

13 (Left to Right) CFHLA Board Member Jim Haughney of the Orange Lake Resort, CFHLA Board Member Sonja Giselbrecht of the Sheraton Suites Orlando Airport, and CFHLA Allied Member Ruthann DiLauri of Minuteman Press CFHLA Security & Safety Council Chairman Loren Poor of the Hilton Orlando, CFHLA Board Member Tom Petrillo of the JW Marriott Orlando, Grande Lakes, and CFHLA Treasurer Jetse Pottinga of the Melia Orlando Suite Hotel 13

14 CFHLA Ex-Officio Board Member Bruce Faust of the Orange County Fire Rescue Department, CFHLA Board Member Jon McGavin of the Ritz-Carlton Orlando, Grande Lakes, and CFHLA VIP Member Glen Lyons of ATM FLA Once again, CFHLA recognizes the Dr. P. Phillips Hospital and Staff for serving as this event's host and providing the complimentary food & beverage. KICK-OFF Join CFHLA and Orlando City to "Kick Off" the new Major League Soccer Season! This event will be held in Downtown Orlando at 14

15 Additionally, each registration for this activity will include meet & greet opportunities with players, 2 drink tickets, and a ticket to the season opening game on Sunday, March 6! Visit for more information and registration. SOMETHING NEW... CFHLA is offering a new Educational Opportunity for CFHLA Members! The Dale Carnegie Course - a 12 Week "effective communication" training program - allows students to master the human relations skills demanded in today's tough business environment. Course Details: Orientation: Monday, 02/22/16 Starting Date: Monday, 03/07/16 Concluding Date: Monday, 05/23/16 Course Time: 5:30PM-9:00PM Fee per person: $1,795 (CFHLA discounted rate from $1,995) 15

16 For your information, Dale Carnegie Training will donate $100 per student registration to the CFHLA Foundation for Hospitality Scholarships. If you are interested in participating in this opportunity please use the following links to register: CLICK HERE for Allied Member Registration CLICK HERE for Lodging Member Registration For more information, please contact CFHLA Staff Person Taylor Hahn - assistant@cfhla.org. DUES DEADLINE For your information the DEADLINE for 2016 Dues Payments HAS PASSED! (FRIDAY, JANUARY 15) If you have not done so and wish to maintain "UNINTERRUPTED MEMBER PRIVILEGES" please forward your payment as soon as possible. PLEASE NOTE: All UNPAID MEMBERS will be removed from the membership database THIS Monday, February 1. To make a quick and easy credit card payment, please contact CFHLA Finance Director Lee Johnson THANK YOU FOR YOUR CFHLA MEMBERSHIP! 16

17 ANDERSON 2016 CFHLA Board Member: Hugh Anderson Area General Manager of the Holiday Inn in the Walt Disney World Resort Birthday: September 20 Fun Fact: Mr. Anderson's first Hospitality Industry job was working as a Busser in a restaurant. His greatest professional accomplishment has been helping people advance their careers through mentorship and professional development. Thank you Hugh Anderson for serving as a CFHLA Leader! HOSPITALITY OPPORTUNITIES Below please find current hospitality employment opportunities: Seasonal Food & Beverage and Recreation Team Hilton WorldWide - Orlando Area CLICK HERE to view the job postings Senior Banquet Captain 17

18 Florida Hotel & Conference Center CLICK HERE to view the job description and other opportunities HVAC PM Sales Person (No HVAC expereince required) CES - Comprehensive Energy Services Please current resume to Steve Dobbins - steved@cesmechanical.com Human Resources Compensation Analyst Summary Westgate Resorts CLICK HERE to view the job description Food & Beverage Supervisor Embassy Suites Orlando Lake Buena Vista South CLICK HERE to view the job description Garde Manager Caribe Royale Resort & Convention Center CLICK HERE to view the job description To submit job postings, please forward a job description or application link to CFHLA Staff Person Lynnea Dawes - Communications@cfhla.org. This Newsletter is Proudly Sponsored By: 18

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