RESEARCH AND STATISTICS DEPARTMENT MINISTRY OF TOURISM

Transcription

1 SAN SALVADOR RESEARCH AND STATISTICS DEPARTMENT MINISTRY OF TOURISM

2 1. Why Did Stopover Visitors Come to San Salvador? o Approximately eight in ten (80%) stopover visitors came to San Salvador for a vacation; o Approximately one in twenty (6%) stopovers came on a business trip; o 2% of stopovers came on a honeymoon. 2. What Influenced Stopover Visitors to Visit San Salvador? TOP INFLUENCES FOR DECIDING TO VISIT THE BAHAMAS Bahamas Nassau/P.I. Grand Bahama Out Islands San Sal. Beaches 64% 63% 65% 67% 75% Climate 55% 57% 52% 52% 63% Rest and Relaxation 40% 38% 45% 44% 38% Sports 10% 6% 12% 21% 36% Safety of Islands 18% 16% 15% 24% 30% Exotic Islands 13% 12% 10% 21% 25% Friendly People 29% 27% 27% 35% 24% Hotel Facilities 23% 27% 14% 17% 24% Never Been Here Before 21% 21% 25% 20% 22% Easy to Get to 22% 22% 23% 20% 17% Heard a lot about Bahamas 9% 9% 8% 9% 12% Friend recommended Bah. 11% 10% 9% 14% 12% Travel Agent/TO 5% 5% 2% 5% 11% Good Package Deals 13% 14% 16% 8% 10% Best Value for Money 8% 8% 13% 6% 7% Had Friends in Bah. 9% 8% 11% 14% 6% Bahamas Website 2% 2% 2% 2% 6% Other 10% 10% 11% 8% 6% Nightlife 4% 5% 3% 2% 1% Saw Ad in Magazine 1% 1% 1% 1% 1% Saw Ad on TV 2% 3% 0% 1% 0% Casinos 9% 13% 4% 1% 0% Shopping 4% 5% 4% 2% 0% Source: Tour Operator and Media Exit Survey Research and Statistics Dept. o Approximately three in four (75%) stopover visitors to San Salvador were influenced to visit the Bahamas because of the beaches and approximately six in ten (63%) of them were influenced to visit by the climate; o Approximately four in ten stopovers were influenced to visit San Salvador because of the rest and relaxation (38%) they expected to enjoy on the island and because of the sporting attractions (36%) available on the island; o Approximately three in ten (30%) stopovers were influenced to visit because of the perceived safety of the island; o Approximately one in four stopovers was influenced to visit San Salvador because of the perception that it was exotic (25%), the friendly people (24%) and the hotel facilities (24%) on the island; o Approximately two in ten stopover visitors were influenced to visit San Salvador by the fact that they had never been there before (22%) and the ease of getting to the island (17%).

3 3. What Activities Did Visitors Intend to Do While in San Salvador? ACTIVITIES VISITORS INTENDED TO DO ON THIS VISIT TO THE BAHAMAS Bahamas Nassau/P.I. Grand Bahama Out Islands San Sal. Enjoy Beaches 84% 84% 84% 85% 88% Rest and Relax 73% 73% 74% 71% 73% Go Snorkeling 34% 29% 34% 51% 65% Go Diving 9% 6% 8% 19% 38% Go Sailing 8% 6% 6% 16% 36% Shop 31% 34% 43% 17% 15% Go on Island Tour 16% 14% 18% 20% 11% Other Activities 5% 5% 9% 5% 6% Go Deep Sea Fishing 5% 3% 6% 11% 4% Go Birdwatching 3% 2% 4% 4% 1% Go Bonefishing 5% 3% 4% 10% 1% Go to Casinos 19% 25% 16% 1% 0% Go Golfing 5% 4% 4% 8% 0% Non Response 4% 4% 8% 4% 3% Source: Tour Operator and Media Exit Survey Research and Statistics Dept., Ministry of Tourism o The majority (88%) of stopovers to San Salvador intended to enjoy the beaches and approximately seven in ten (73%) intended to rest and relax; o Some sporting activities like snorkeling, diving and sailing in San Salvador were of particular interest to visitors to the island. Approximately two in three (65%) stopovers to San Salvador wanted to go snorkeling and approximately four in ten intended to go diving (38%) or sailing (36%); o Approximately one in ten (11%) stopovers intended to go on an island tour; 4. When Did the Stopover Visitors to San Salvador Make Their Reservations? WHEN DID YOU MAKE YOUR RESERVATIONS STOPOVER VISITORS All Bah. Nassau/P.I. Grand Bah. Out Isl. San Sal. Same Week of Travel 7% 7% 6% 7% 3% Same Month of Travel 17% 18% 18% 13% 13% 1 to 3 Months Before Travel 47% 48% 47% 42% 43% 4 to 7 Months Before Travel 22% 21% 22% 25% 33% 8 to 12 Months Before Travel 5% 5% 4% 8% 5% More than 12 months Before Travel 1% 1% 1% 2% 1% Non-Response 2% 2% 2% 2% 3% Source: Tour Operator and Media Exit Survey, Research and Statistics, Dept Ministry of Tourism o Stopover visitors to San Salvador primarily booked their reservations anywhere from the same month of travel to seven months in advance of travel. Approximately four in ten (43%) stopovers booked their reservations one to three months before travel and one in three (33%) booked their reservations four to seven months in advance of travel.

4 5. Did Stopovers Use an Online Service to Book Their Reservations to San Salvador? o Approximately half (49%) of stopover visitors to San Salvador used an online service to book some or all of their reservations. a) Which Online Services Were Used Most by Stopover Visitors to San Salvador? MOST POPULAR ONLINE BOOKING SERVICES USED SAN SALVADOR Clubmed.com/clubmed.ca Aa.com Octopustravel.com Carlsonwagonlit.com Aircanada.com Rbctravelmanagement.com Expedia.com Airmiles.co.uk Searstravel.ca Milltravel.com Atlantis.com Spiritair.com Selecttour.com Bahamasvacations.com Travex.com.pe Worldtvl.com Berg-hansen.no Usairwaysvacations.com Travelocity.com Frontierstravel.com Ustravel.us Jetblue.com Gatewaytrvl.com Vacancestransat.fr Bahamasair.com Gradcity.com Vision2000.ca Traveline.com Hotelplan.com Watermakersair.com Orbitz.com Interturnet.com.br Westjet.com/westjet.ca Cheapcaribbean.com Istours.com Xtremetrips.com Jettours.com Jetair.com Continental.com Jetmar.com Delta.com/deltavacations.com Maritimetravel.ca Some online services listed for San Salvador were also used by visitors to book their reservations for Nassau because of the fact that some stopovers visited both destinations during their visit. Online services with yellow background were the top 15 and the other top online services are listed in alphabetical order. (Source: Immigration Cards and Tour Media Exit Survey, ) 6. Did Stopover Visitors to San Salvador Use a Tour Operator/Travel Agent to Book Any of Their Reservations? USE OF TRAVEL AGENT All Bah. Nassau/P.I. Grand Bahama Out Islands San Sal. Used Travel Agent 29% 31% 22% 26% 67% Did Not Use Travel Agent 70% 68% 76% 72% 31% Source: Tour Operator and Media Exit Survey, Research and Statistics, Dept Ministry of Tourism o Approximately two in every three (67%) stopover visitors used a travel agent to book some or all of their reservations to San Salvador. The percentage of stopovers booking their reservations to San Salvador using a tour operator/travel agent was higher than for other Out Islands due to the fact that the island s primary hotel is all-inclusive and many stopovers are booking directly with the Club Med property. It is obvious that stopovers to the island are actively using both online services and tour operator/ta services, e.g. clubmed.com/clubmed.ca, etc.

5 Some stopovers to San Salvador who used tour operators/travel agents used the following: Club Med Hotel (directly not online), Thomas Cook, Club Voyages, IFS, Viaggi Del Ventaglio, Havana Tours, Uniglobe Travel, CAA Travel, STA Travel, Liberty Travel, American Express Travel, Travel Concepts, Travel Leaders, Classic Travel, Pro Travel, Kuoni, Voyages Tour Etudiant, etc. 7. What Electronic Media Did Stopover Visitors to San Salvador Use Most When Planning Their Vacation? o Approximately eight in ten (78%) stopover visitors used the Internet as the electronic media most frequently used when planning their vacation; o 3% of stopover visitors used Specialty News Channels and 3% used Network television the most when planning their vacations, and 2% of them used Specialty Cable Channels when planning their vacations. 8. What Were the Favorite TV Stations Watched by Stopovers to San Salvador? TOP 15 FAVORITE TELEVISION STATIONS BY VISITORS Bahamas % Informants San Salvador % Informants 1 ESPN 20% Other Foreign Language Networks 32% 2 NBC 19% CNN 17% 3 ABC 18% NBC 11% 4 CNN 16% TNT 10% 5 CBS 15% ESPN 10% 6 FOX 14% ABC 8% 7 HBO 12% HBO 7% 8 HGTV(Home & Garden Network) 10% GOLF (Golf Channel) 4% 9 DISC (Discovery Channel) 8% CBS 4% 10 TNT 8% FOXN 4% 11 FOXN 7% MSNBC 4% 12 FOOD (Food Network) 6% FOX 4% 13 USA 6% TBS 3% 14 HIST (History Channel) 6% The Tennis Channel 3% 15 BRAVO 5% USA 3% Nassau/P.I. %Informants Grand Bahama %Informants 1 NBC 19% ABC 20% 2 ESPN 19% NBC 19% 3 ABC 18% ESPN 18% 4 CNN 16% CNN 16% 5 CBS 15% CBS 14% 6 FOX 15% HBO 13% 7 HBO 12% HGTV (Home & Garden Network) 11% 8 HGTV(Home & Garden Network) 10% FOX 11% 9 TNT 9% USA 8% 10 DISC (Discovery Channel) 7% DISC (Discovery Channel) 8% 11 FOXN 6% FOXN 7% 12 HIST (History Channel) 6% TWC (The Weather Channel) 6% 13 FOOD (Food Network) 6% TNT 6% 14 TLC (The Learning Channel) 6% A & E (Arts & Entertainment Network) 6% 15 USA 5% LIFE (Lifetime) 5% Source: Tour Operator and Media Exit Survey. Percentages based on informants who watched TV. o Approximately one in every three (32%) stopovers to San Salvador watched other Foreign Language Networks. Two in ten (17%) watched CNN, and one in ten watched NBC (11%), TNT (10%), ESPN (10%) or ABC (8%).

6 9. What Time Were Stopover Visitors Most Likely to Watch Television? o Stopover visitors to San Salvador were most likely to watch television between the hours of 6:00 pm to 11:59 pm at night. Approximately four in ten stopovers to San Salvador watched television between 8:00-8:59 (42%), 9:00-9:59 pm (44%), 10:00-10:59pm (40%) and 11:00-11:59 pm (31%). 10. Did Stopover Visitors Use Print Media When They Were Planning Their Vacations? o Approximately two in ten (20%) stopover visitors to San Salvador used print media when they were planning their vacations. Of the stopover visitors to San Salvador who used print media to plan their vacations, roughly half of them used newspapers (55%) or magazines (54%).

7 11. Use of Newspapers o Although only 20% of stopover visitors to San Salvador used print media when planning their vacations, approximately half (51%) of stopovers to the island read newspapers for their personal enjoyment and edification. TOP 20 FAVORITE NEWSPAPERS READ BY VISITORS Bahamas % Informants San Salvador % Informants 1 USA Today 30% Other 30% 2 New York Times 25% New York Times 21% 3 Wall Street Journal 17% Miami Herald 12% 4 Washington Post 6% Corriere Della Sera Europe 10% 5 Daily News 6% French Newspaper 10% 6 New York Post 6% Le Point 10% 7 Toronto Star 5% Sole Gore 10% 8 Globe & Mail 5% Wall Street Journal 9% 9 Boston Globe 4% USA Today 9% 10 Times 3% Washington Post 4% 11 Local 3% Globe & Mail 3% 12 Miami Herald 3% Toronto Star 3% 13 New York Daily News 3% San Jose Mercury News 2% 14 Newsday 2% La Press (Montreal, Quebec) 1% 15 Chicago Tribune 2% Le Devoir 1% 16 Atlanta Journal Constitution 2% Le Soir (Belgium) 1% 17 Orlando Sentinel 1% Montreal Gazette 1% 18 Dallas Morning News 1% Daily News 1% 19 Sun/The Sun News 1% Denver Post 1% 20 Denver Post 1% Duluth News Tribune 1% Nassau/P.I. % Informants Grand Bahama % Informants 1 USA Today 31% USA Today 27% 2 New York Times 23% New York Times 23% 3 Wall Street Journal 16% Wall Street Journal 14% 4 New York Post 6% Boston Globe 7% 5 Daily News 6% Local 6% 6 Toronto Star 6% Daily News 6% 7 Washington Post 6% Washington Post 5% 8 Globe & Mail 6% Miami Herald 4% 9 Times 4% New York Daily News 4% 10 Boston Globe 4% Toronto Star 4% 11 Local 3% Globe & Mail 4% 12 Newsday 3% Times 2% 13 New York Daily News 3% New York Post 2% 14 Chicago Tribune 2% Sun Sentinel 2% 15 Miami Herald 2% Denver Post 2% 16 Atlanta Journal Constitution 1% Sun/The Sun News 2% 17 Orlando Sentinel 1% Newsday 2% 18 Post 1% Chicago Tribune 2% 19 Sun/The Sun News 1% Dallas Morning News 2% 20 Dallas Morning News 1% Atlanta Journal Constitution 1% Source: Tour Operator and Media Exit Survey. Percentages based on informants who read newspapers.

8 12. Use of Magazines o Although only 20% of stopover visitors to San Salvador used print media when planning their vacations approximately half (49%) of stopovers read magazines for their enjoyment or personal edification. TOP 20 FAVORITE MAGAZINES READ BY VISITORS Bahamas % Informants San Salvador % Informants 1 People 22% Business Week 25% 2 Better Homes & Gardens (BHG) 16% Cosmopolitan (Cosmo) 18% 3 Good Housekeeping 12% Vogue/Vogue Living 18% 4 In Style 11% Travel & Leisure 17% 5 Cosmopolitan (Cosmo) 10% Other Magazines 17% 6 National Geographic (Explorer) 10% Glamour 15% 7 Food & Wine 10% National Geographic (Explorer) 9% 8 O (Oprah) 9% Time Magazine 8% 9 Glamour 9% Conde Nast Travel 7% 10 Bon Appetit 9% Vanity Fair 6% 11 Men's Health 9% Bon Appetit 6% 12 Time Magazine 8% Architectural Digest 6% 13 Sports Illustrated 8% People 5% 14 Architectural Digest 7% In Style 5% 15 Travel & Leisure 7% Men's Health 5% 16 Economist 7% Better Homes & Gardens (BHG) 5% 17 Conde Nast Travel 7% Shape 4% 18 Southern Living 6% New Yorker 4% 19 Golf Digest 6% Real Simple 4% 20 Reader's Digest 6% Islands 4% Nassau/P.I. % Informants Grand Bahama % Informants 1 People 22% People 21% 2 Better Homes & Gardens (BHG) 16% Better Homes & Gardens (BHG) 20% 3 Good Housekeeping 13% Good Housekeeping 15% 4 In Style 11% Food & Wine 11% 5 Cosmopolitan (Cosmo) 11% National Geographic (Explorer) 11% 6 O (Oprah) 10% Travel & Leisure 10% 7 National Geographic (Explorer) 9% In Style 10% 8 Glamour 9% Cosmopolitan (Cosmo) 9% 9 Food & Wine 9% Time Magazine 9% 10 Bon Appetit 8% O (Oprah) 9% 11 Sports Illustrated 8% Ebony 8% 12 Men's Health 8% Bon Appetit 8% 13 Architectural Digest 7% Glamour 8% 14 Time Magazine 7% Men's Health 8% 15 Economist 7% Essence 7% 16 Travel & Leisure 6% Reader's Digest 7% 17 Reader's Digest 6% Conde Nast Travel 6% 18 Conde Nast Travel 5% Woman's Day 6% 19 Forbes 5% Southern Living 6% 20 Vogue/Vogue Living 5% Architectural Digest 6% Source: Tour Operator and Media Exit Survey, Research and Statistics Dept. Ministry of Tourism Percentages based on informants who read magazines.

9 13. What Were the Top Compliments & Complaints Given by Visitors to San Salvador? TOURIST COMMENTS POSITIVE VS. NEGATIVE COMMENTS SAN SALVADOR TOP 6 COMPLIMENTS TOP 6 COMPLAINTS General Positive 36% 52% Airline (neg) 59% 7% People 20% 14% People (neg) 16% 3% Hotel 12% 4% Hotel (neg) 10% 3% Will Return 12% n/a Environment (neg) 6% 4% Beaches 5% 4% Litter (neg) 3% 4% Sea/Water 5% 3% Airport (neg) 3% 4% No. of Comments No. of Comments Source: Tour Operator and Media Exit Survey, and Bahamas Ministry of Tourism o The top compliments received about San Salvador included general positive things, people, hotel, the fact that they will return, beaches and sea/water; o The top complaints received about San Salvador included airlines, poor attitudes of some of the people, hotel, environment, litter and airport. The fact that attitudes of the people and hotels were both top compliments and top complaints means that some visitors were happy with the people they encountered and the hotel where they stayed in San Salvador but others were not. 14. How Did Stopover Visitors Rate Their Product Experiences? Much Better or Better Not as Good or Worse The Nassau/ Grand Out The Nassau/ Grand Out Rating Area Bah. P.I. Bahama Islands San Sal Bah. P.I. Bahama Islands San Sal. Beaches 63% 60% 66% 70% 64% 3% 4% 3% 2% 0% Attitude of People 68% 67% 67% 73% 54% 6% 7% 6% 3% 4% Climate 56% 56% 51% 58% 52% 6% 6% 8% 6% 2% Food in Restaurants 47% 47% 44% 50% 44% 8% 8% 10% 7% 4% Food in Hotels 37% 39% 28% 35% 42% 12% 13% 16% 6% 5% Hotel Service 44% 47% 38% 39% 41% 8% 9% 11% 4% 2% Restaurant Service 47% 48% 42% 46% 39% 9% 8% 11% 7% 4% Hotel Rooms 38% 39% 30% 36% 34% 11% 12% 14% 4% 4% Overall Value for Money 33% 32% 36% 38% 33% 15% 16% 12% 11% 9% Easy to Get to 41% 43% 40% 38% 32% 7% 6% 7% 9% 11% Value for Money in Hotels 26% 26% 28% 26% 29% 16% 19% 13% 7% 8% Bahamas Overall 63% 61% 60% 68% 49% 4% 4% 5% 2% 0% Research & Statistics Dept., Ministry of Tourism, includes cruise stopover visitors e.g.bah. Celebration & Baleria Bah. Express in GBI Source: Tour Operator and Media Exit Survey PRODUCT SATISFACTION RATINGS o The beaches received the highest rating of the 12 product experiences asked of the stopover visitors to the island of San Salvador. Approximately two in three (64%) stopover visitors to the island thought that the beaches were much better or better than they had expected it to be; o Roughly half of the stopovers to San Salvador thought that the attitude of the people (54%) and the climate (52%)was much better or better than expected;

10 o Four in ten stopover visitors to San Salvador thought that and the food in the restaurants (44%), the food in the hotels (42%), the hotel service (41%) and the restaurant service (39%) were much better or better than expected; o Approximately one in three stopover visitors thought that the hotel rooms (34%), the overall value for money (33%) and the ease of getting to the island (32%) were much better or better than expected; o Approximately one in ten stopover visitors to San Salvador thought that the ease of getting to the island (11%), overall value for money (9%) and the hotel value for money (8%) in the island were not as good as or worse than they had expected it to be; o Approximately half (49%) of the stopover visitors to San Salvador thought that the Bahamas overall was much better or better than they had expected it to be and approximately three in ten (27%) thought that it was the same as it was expected to be. 15. How Did Stopover Visitors to San Salvador Get There? o Most (90%) stopover visitors to San Salvador travelled to San Salvador by a commercial airline. o 2% of stopovers travelled to the island destination via a private plane and 1% by a yacht/private boat. 16. Where Did Visitors to San Salvador Stay While There? o The majority (88%) of stopovers to San Salvador stayed in a hotel, other facility (9%) e.g. IFS (International Field Studies Facilities), 1% on a private boat/yacht, 0.2% in their own property, and 0.1% with friends or relatives. 17. Which Stopover Visitors to San Salvador Stayed the Longest in? o Stopover visitors from Australasia stayed 10.2 nights; o Stopover visitors from the United States stayed 8.9 nights; o On average, stopovers from Asia stayed the longest, 8.8 nights; o Stopovers from Europe stayed and average 8.6 nights; o Stopovers from the Caribbean stayed an average of 8.6 nights; o Stopovers from Canada stayed an average of 8.0 nights; o Stopovers from Latin America stayed an average 7.8 nights; o Stopovers from Africa stayed 7.3 nights; o Stopovers from the Middle East stayed 7 nights; o Stopovers on average stayed 8.6 nights in San Salvador. 18. What Were the Busiest Months for Stopover Visitors to San Salvador? o Stopover visitors to San Salvador truly come all year round. San Salvador has the most diverse mix of stopover visitors of all of The Islands of The Bahamas. Stopover visitors to San Salvador have a rich mix of Europeans, Americans and Canadians and as a result stopovers come all year round as each group favors a particular time of year more than others; o The busiest months for stopover visitors to go to San Salvador are March to July.

11 19. What Were the Slowest Months for Stopover Visitors to San Salvador? o The slowest months for stopover visitors to visit San Salvador are normally September and October. It is not unusual for some hotel properties to close during the months of September and October. 20. How Many Stopover Visitors Did San Salvador Receive and Where Did They Come From ()? o In total, San Salvador received 16,489 stopover visitors. United States: 32% (5,233) of the stopover visitors came from the United States. Stopovers to San Salvador from the United States primarily came from the states of Florida (19%), California (10%), New York (9%), Ohio (9%), Texas (5%), New Jersey (4%) and Virginia (3%). Canada: 16% (2,612) of the stopover visitors came from Canada. Stopovers to San Salvador from Canada primarily came from the Canadian Provinces of Quebec (73%), Ontario (5%), British Columbia (2%) and Alberta (1%). Europe: 42% (6,980) of the stopover visitors came from Europe. Stopovers to San Salvador from Europe primarily came from the France (81%), Italy (6%), Belgium (5%), Switzerland (2%), UK (2%) and Germany (2%). Latin America: 1.5% (248) of the stopover visitors came from Latin America. Stopover Visitors to San Salvador from Latin America primarily came from Argentina (42%), Peru (21%), Brazil (13%), Uruguay (7%) and Mexico (6%).

12 DEMOGRAPHIC & PSYCHOGRAPHIC PROFILE San Sal. All Bah. MAIN PURPOSE OF VISIT Vacation 80% 73% Other 8% 3% Business 6% 6% Honeymoon 2% 4% DECISION TO VISIT INFLUENCED BY: Beaches 75% 64% Climate 63% 55% Rest and Relaxation 38% 40% Sports 36% 10% Safety of Islands 30% 18% Exotic Islands 25% 13% Friendly People 24% 29% ACTIVITIES VISITORS INTENDED TO DO Enjoy Beaches 88% 84% Rest and Relax 73% 73% Go Snorkeling 65% 34% Go Diving 38% 9% Go Sailing 36% 8% Shop 15% 31% LIKELY RETURN IN 1-5 YEARS 89% 89% LIKELY RECOMMEND TO FRIENDS/REL 94% 94% USED ONLINE SERVICE 49% 66% USED TRAVEL AGENT 67% 29% AGE* years old 53% 53% 55 years old or older 24% 23% SEX* Male 48% 49% Female 50% 48% RACE White 80% 82% Black 7% 6% Hispanic 3% 5% Mixed Race/Mixed Heritage 0% 3% Asian/Pacific Islander 1% 2% American Indian/Alaska Native 0% 1% Other 5% 1% EDUCATION College Graduate or Above 72% 69%

13 DEMOGRAPHIC & PSYCHOGRAPHIC PROFILE San Sal. All Bah. ANNUAL HOUSEHOLD INCOME $25,001 to $50,000 7% 8% $50,001 to $75,000 4% 9% $75,001 or more 40% 58% PREVIOUS VISITS First Time Visitor 38% 41% Repeat Visitor 58% 58% TRAVELLING PARTY SIZE One 11% 17% Two 31% 45% Three or more 44% 34% HOUSEHOLD SIZE One 28% 12% Two 25% 43% Three-Four 27% 33% COUNTRY OF ORIGIN USA 32% 78% Canada 16% 9% Europe 42% 6% Other Countries 10% 7% AVERAGE LENGTH OF STAY 8.6 nts. 6.8 nts. *Information on age, sex and avg. length of stay were obtained from immigration card data. *Source:Tour Operator & Media Exit Study. Some rounding may have occurred Non response for household income was very high for San Salvador. Information in this brochure is based on the Tour Operator & Media Exit Survey and the Immigration Card. Research and Statistics Department Bahamas Ministry of Tourism P.O. Box N-3701 Nassau, Bahamas Tel: and