Summer Camps 2018 Parent/Guardian

Transcription

1 Summer Camps 2018 Parent/Guardian Online Registration FAQs MEMBER DISCOUNTS All primary members have accounts in the system o Benefits and discounts are available through that account o The first name on the membership card is usually primary o Some long-time members and donors may list the primary as the second name on the card Discounts are available through the expiration date of the membership o If the camp selected is after the membership expiration date, the discount will not be applicable o We will apply the discount if the membership is renewed prior to the camp date and refund the applicable amount LOGGING INTO GUEST ACCOUNT Select Member Lookup Use the primary member s name to fill in the First Name and Last Name fields Select the correct account from the best matches list o Verify by the second name listed or by the zip code For first time use of the account, please select the I forgot my password/i don t have a password link below the password box o Check the junk/spam folder of your if you do not receive the password reset o Check any other addresses that may have been used when signing up for the membership OTHER WEBSITE ISSUES Unable to access cart o There is a time limit for cart availability. You may need to start the registration process over o Signing into a member or guest account may reset your cart requiring the registration process to be started again Error message regarding item availability this message will show if an expired item is added to the cart o Restart the process from the Top page this is reached from the Top link directly over the large item name o Certain browser s caching system overrides a restart of the process. You will have to either clear the browsers cache or reload the page from the main link at ADDITIONAL ONLINE ASSISTANCE If you are still having difficulties, please contact us Monday Friday 9:00am 4:00pm o rterry@mcwane.org o Phone:

2 CAMP POLICIES and FREQUENTLY ASKED QUESTIONS Welcome to McWane Science Center Summer Camps 2018! The goal of McWane Science Center Camps is to provide your child with unique learning experiences led by dedicated and professionally trained educators. SCHEDULE PreK-Kindergarten Camps Only start at 9:00am and end at 1:00pm and include lunch. Please make every effort to have your camper signed in by 8:50am. Campers can be picked up as early as 12:30pm and must be picked up no later than 1:00pm 1 st -6 th Grade Camps begin at 9:00am and end at 4:00pm. Please make every effort to have your camper signed in by 8:50am. Campers can be picked up as early as 4:00 pm and no later than 5:30 pm Before and After Care Before Care is available from 7:45am-9:00am and after care is available from 4:00pm-5:30pm. Both are included in camp registration. Supervised activities and games are provided during these times. Drop-Off and Pick-Up You must come in with your camper and sign them in and sign them out after camp. Please feel free to use our parking deck located on 2 nd Avenue North. Parking tokens will be provided for you to exit the deck, free of charge. The loading zone on 2 nd Avenue North is available for quick drop off and pick up, however McWane Science Center cannot guarantee that you won t be ticketed. The person signing in your child at the beginning of camp each day will be given a CAMPER CHECK OUT CARD. The person who picks up your camper MUST present that card. If they do not, we will check to see if their name is on the approved sign out list and will check ID. If we do not have that person s name on the approved sign out list, we will not release your child to that person. We will call the number on the daily sign in sheet for clarification. Late Fees All students MUST be picked up by 1:00pm for PreK-Kindergarten camps and by 5:30pm for 1 st -6 th Grade camps. There will be a $5 late pick up charge for every 10 minutes your camper stays after pick up time. NO EXCEPTIONS. Late Arrival and Early Pick-Up If you need to arrive late, or pick your child up early, please proceed to the ticketing counter, and they will call a camp representative. Please remain in the lobby until your child is signed in or out. *Please note that there will be no early pick-up/drop-off between 11:45 to 12:15 and 3:45 to 4:00. This is a transition time for campers and staff, so please plan accordingly.

3 Late Arrival A camp representative will meet you in the lobby. Please sign in your child. You will receive a pick-up card and parking token if needed. Early Pick Up Provide the child s name and age group/camp name. A camp representative will escort your child to the lobby. You will need to present the pick-up card or valid identification to sign out your child. Please remain in the lobby until your child is brought to you. To ensure the safety of all campers, your child will not be dismissed until a camp representative has brought them to you and you have signed them out. Please DO NOT leave with your child if you have not spoken to a camp representative AND signed them out. Campers will not be allowed to meet parents outside of the designated pick-up area. Cancellations and Refunds McWane Science Center reserves the right to cancel camps that do not meet minimum enrollment. If a camp is cancelled by McWane Science Center, a full refund will be returned to the registrant. If a registrant cancels a camp, a 50% refund will be made if the registrant notifies the Camp program in writing, which is ed, postmarked or faxed, no later than 10 working days prior to the camp. Otherwise, NO REFUNDS will be made. There is a $25 service charge for any returned checks. Enrollment will be automatically cancelled. Lunch and Snacks Lunch and snacks are included with all camps. Lunch is served between 12:00pm-1:00pm. Campers are supervised during lunch and activities are provided. Our menu is an attempt to avoid most common food allergies. If you have additional dietary concerns you may send a snack/lunch with your camper (however we do not provide refrigeration or microwave capabilities). No refund or discount will be given for these days. PLEASE LET US KNOW ALL ALLERGIES ON THE MEDICAL RELEASE FORM. SAMPLE LUNCH MENU MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY Chicken Tenders with ketchup and honey mustard Mini Hamburger Sliders with, condiments, lettuce, tomato and dill pickles Soft Taco s with Seasoned Ground Beef, Shredded Cheese, lettuce, tomatoes and sour cream Spaghetti with meat ball marinara and (no meat) marinara sauce Chicken Pot Pie Potato Wedges Chips Spanish Rice Green Beans Corn on the Cob Green Beans Baked Beans Black Beans Corn Broccoli Daily: Garden Salad, Cheese Quesadillas, Fruit Punch and Water

4 Sample Camp Schedule: 7:45-9:00 Drop off, sign in, before care, supervised games and activities Grand Lobby/Vulcan Ball Machine/Back of the Smart Café 9:00-12:00 Theme based activities/time on the museum floor 12:00-1:00 LUNCH (please note that age appropriate cartoons/movies may be shown after campers are through eating as one of the activities provided) 12:30-1:00 PreK-Kindergarten Camper Pick Up 1:00-4:00 Theme based activities/time on the museum floor 4:00-5:30 1 st -7 th Grade Camper Pick Up/Aftercare, supervised games and activities Grand Lobby/Vulcan Ball Machine/Back of the Smart Café What to Wear Some activities are messy, so play clothes are advised. Medications McWane Science Center staff will not dispense any over the counter or prescription medications. If a camper is required to take a medication during camp hours, they will be responsible for carrying that medicine and being able to take it on their own. McWane Science Center Staff can hold and use epipens and inhalers for campers and are trained in their administration. Discipline Policy In the event, disciplinary action needs to be taken (showing disrespect, keeping other campers from learning, not following rules, etc.), the following actions will be taken: 1. Speaking with the camper about their behavior and giving a verbal warning 2. Time out from an activity 3. Verbal communication with parent/guardian 4. Termination from program if necessary If actions are more severe (fighting, pushing, physical contact), release of camper may be immediate. McWane Science Center reserves the right to remove any child from camp, if the inclusion of that child is not in the best interest of the child or other children in camp. Parent Communication with Campers During the Day While campers can bring cell phones to camp, our building does not have cell service in all classrooms and lunchrooms. We ask that all cell phones be kept on silent. If you need to get a message to your child, please call and then dial 0. An operator will transfer your call to the appropriate staff member. To keep distractions at a minimum we do not allow parents to visit their campers in the classroom during the day. If an emergency arises and you need to get information to your child, please call and then press 0 for an operator. Your call can then be directed to the appropriate staff member.

5 Child Abuse/Neglect Reporting to DHR If child abuse or neglect is suspected, staff will immediately notify the Vice President of Education who is mandated by law to contact the Alabama Department of Human Services.