PRICE GUIDE OAYLLYS-PRIOS

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1 PRICE GUIDE OAYLLYS-PRIOS Effective from 3rd April 2018 iompost.com

2 Sending Mail to the Isle of Man, UK and Channel Islands Letters, Large Letters & Packets We aim to deliver local items within 1 working day and UK & Channel Island items 1 day after posting. Includes compensation for loss or damage for a Letter, Large Letter or Packet up to 20. Maximum weight for packets is 5kg. Signed For Our Signed For service gives you proof of postage and proof that your mail has arrived at its destination. Proof of delivery including signature on delivery and ability to check delivery online. Higher compensation of 50 (for loss or damage) than a standard Letter or Packet. Please note that money or jewellery cannot be sent using this service. We recommend our Special Delivery service for such items. Letters - Max 240mm (L) x 165mm (w) x 5mm (D) IOM & UK Signed For IOM, UK & Channel Islands Up to 100g Large Letters - Max 353mm (L) x 250mm (W) x 25mm (D) IOM, UK & Channel Islands Signed For IOM, UK & Channel Islands 0-100g g g g Packets - Over 353mm (L) x 250mm (W) x 25mm (D). Max size 610mm (L) x 460mm (W) x 460mm (D) Max weight 5kg IOM, UK & Channel Islands Signed For IOM, UK & Channel Islands 0-500g g g g g g g

3 guaranteed When it simply won t wait. Fast, guaranteed delivery by either 9.00am or 1.00pm the next working day* or Saturday to the Isle of Man, UK and Channel Islands. Signature on delivery. Full online tracking and proof of delivery with Track & Trace. 50 cover as standard for loss and damage for your parcels in the Isle of Man. 500 cover as standard outside the Isle of Man. Additional compensation available up to 2,500 for items being sent outside the Isle of Man. Max Size for all Special Delivery Services are 610mm (L) x 460mm (W) x 460mm (D). Max weight for Special Delivery outside of the Isle of Man is 20kg or 10kg inside of the Isle of Man. Parcels above these weights can be sent via Parcelforce. Guaranteed by 1.00pm. Insurance up to Max weight except IOM 20kg ,500 IOM g g kg kg kg kg kg Prices are VAT exempt Guaranteed by 9:00am. Insurance up to Max weight 2kg ,500 IOM g g g-1kg kg Prices include VAT at the standard rate. *Working days are Monday to Friday, not including Sundays or Bank/Public Holidays. Terms and conditions apply. 3

4 Saturday Guarantee Services Guaranteed by 1pm with Saturday guarantee Max weight except IOM 20kg Insurance up to ,500 IOM g g kg kg kg kg kg Prices include VAT at the standard rate. Guaranteed by 9am with Saturday guarantee Max weight 2kg Insurance up to ,500 IOM g g g-1kg kg Prices include VAT at the standard rate. *Working days are Monday to Friday, not including Sundays or Bank/Public Holidays. Terms and conditions apply. Parcels above 20kg can be sent via Parcelforce. Please see iompost.com for details. 4

5 Sending Letters & Packets Overseas (Airmail) Letters Max size: 240mm(L) x 165mm(H) x 5mm(D). Max weight: 100g. (Inc. Irish Republic) 20g g g g g Large Letters Max size: 353mm(L) x 250mm(W) x 25mm(D). Max weight: 750g. (Inc. Irish Republic) 100g g g g Packets Max size: Length + Width + Height: less than 900mm. Longest side no greater than 600mm. Max weight: 2kg. (Inc. Irish Republic) 100g g g g g kg kg kg kg kg Prices are VAT exempt. Includes 20 compensation. Minimum size: 140mm(L) x 90mm(W). Items exceeding the max sizes or 2kg should be sent by Parcelforce. Items containing goods sent to non-eu countries will require a CN22 or CN23 Customs declaration form (dependent on the value of the goods). A list of EU countries is on Page 10. All other countries not listed are categorised as. Please note that the Republic of Ireland is classed as a an destination. 5

6 Sending Letters & Packets Overseas International Signed Tracked in the UK with a signature taken on delivery. Available to over 165 destinations. For details visit Letters 20g g g g g Max : 100g Max size: 24cm(L) x 16.5cm(W) x 0.5cm(D). Large Letters 100g g g g Max : 750g Max size: 24cm(L) x 16.5cm(W) x 0.5cm(D). Packets 100g g g g kg kg kg kg kg Max : 2kg Max dimensions not exceeding: Height + Width + Depth no greater than 90cm with no single side longer than 60cm. 6 Includes compensation up to 50. For compensation up to 250 add 2.50 to the price. prices VAT Exempt. Rest of World Prices VAT Zero Rated.

7 International Tracked Fully tracked with online confirmation of delivery. Available to over 50 destinations. For details visit Letters (up to ) Non EU 20g g g g g Max : 100g Max size: 24cm(L) x 16.5cm(W) x 0.5cm(D). Large Letters (up to ) Non EU 100g g g g Max : 750g Max size: 24cm(L) x 16.5cm(W) x 0.5cm(D). Packets (up to ) Non EU 100g g g g kg kg kg kg kg Max : 2kg Max dimensions not exceeding: Height + Width + Depth no greater than 90cm with no single side longer than 60cm. Includes compensation up to 50. For compensation up to 250 add 2.50 to the price. prices VAT at standard rate. Non EU and Rest of World VAT zero rated. 7

8 Sending Letters & Packets Overseas International Tracked & Signed Fully tracked with signature on delivery and online confirmation. Available to 65 destinations. For details visit Letters 20g g g g g Max : 100g Max size: 24cm(L) x 16.5cm(W) x 0.5cm(D). Large Letters 100g g g g Max : 750g Max size: 35.3cm(L) x 25cm(W) x 2.5cm(D). Packets 100g g g g kg kg kg kg kg Max : 2kg Max dimensions not exceeding: Height + Width + Depth no greater than 90cm with no single side longer than 60cm. 8 Includes compensation up to 50. For compensation up to 250 add 2.50 to the price. EU Prices VAT exempt. Rest of World VAT Zero Rated.

9 Mail Services PO Boxes* - Set up a PO Box and collect items from your local Delivery Office. Business Delivery of Business Residential per annum per annum per annum Business Mail Services* Domestic Business Reply Licence For an additional fee we can deliver items to your address per annum International Response Service Licence Freepost Licence Domestic (IOM/UK/CI) Response Postage per annum per annum Letters 54p per item Large Letters 1.03 per item International (EU & RoW) Response Postage Letters 85p per item Redirection Personal** - Use this to redirect your letters when you move Other Fees To: IOM & UK To: EU (Airmail) Underpaid Postage - Price per item*** 1.25 Single Collection Fee*** 8.50 Business Collection Service*** Early Morning Delivery Service*** 1, Handling Fee for Customs Clearance* To: Rest of World (Airmail) 3 Months Months Months KeepSafe*** - This service keeps your mail safe whilst you re away 2 Weeks Weeks Weeks Months * Prices are VAT exempt. ** Prices for EU countries include VAT at the standard rate. For Business addresses, prices are double the above *** Prices include VAT at the standard rate. 9

10 Where is it going? If destination is not listed please refer to Rest of World rates Albania Andorra Armenia Austria (EU) Azerbaijan Azores (EU) Balearic Islands (EU) Belarus Belgium (EU) Bosnia Herzegovina Bulgaria (EU) Canary Islands Corsica (EU Croatia Cyprus (EU) Czech Republic (EU) Denmark (EU) Estonia (EU) Faroe Islands Finland (EU) France (EU) Georgia Germany (EU) Gibraltar (EU) Greece (EU) Greenland Hungary (EU) Iceland Italy (EU) Kazakhstan Kosovo Kyrgyzstan Latvia (EU) Liechtenstein Luxembourg (EU) Macedonia Madeira (EU) Malta (EU) Moldova Monaco (EU) Montenegro Netherlands (EU) Norway Poland (EU) Portugal (EU) Republic of Ireland (EU) Romania (EU) Russia San Marino Serbia Slovakia (EU) Slovenia (EU) Spain (EU) Spitzbergen Sweden (EU) Switzerland Tajikistan Turkey Turkmenistan Ukraine Uzbekistan Vatican City State BFPO/HM Forces - Special Rates We currently offer free postage on all standard BFPO mail up to 2kg. We also only charge domestic rates for heavier items to British Forces personnel overseas via Parcelforce. This concession is subject to change at any time so please check our website or contact the Customer Services team on before sending your mail. 10

11 Size and weight guide Listed below are the size and weight limits for our standard services, anything outside of these limits can go via our Parcelforce service. Please contact Customer service on or ask any counter. Letters not exceeding: Length: 24cm Width: 16.5cm. Thickness up to : 0.5cm. limit: 100g. UK ONLY INTERNATIONAL Large Letters not exceeding: Length: 35.3cm Width: 25cm thickness up to : 2.5cm. limit: 750g. UK ONLY INTERNATIONAL Packets not exceeding: Length: 61cm Width: 46cm. Depth: 46cm. limit UK: 5kg, International: 2kg. UK ONLY INTERNATIONAL Tube / rolls not exceeding: Length: 90cm. Length + 2 x diameter should not be more than 104cm. 2kg. UK ONLY INTERNATIONAL Packaging tips When you re sending items in the post make sure they are wrapped, packed and addressed correctly to ensure they arrive safe and securely 3 Use padded envelopes for sharp edges or odd shapes 3 Make sure any outer containers are strong enough for their contents 3 Fragile items should be wrapped individually, shouldn t touch either each other, or the side of the container 3 Fill out containers with cushioning material like bubble-wrap or polystyrene chips 3 Write a return address on the item 3 Put a contact name, address and telephone number inside 3 Seal securely 3 Flatten any sharp edge from staples or metal fastenings and cover with tape 3 Use a FRAGILE sticker, if necessary 11

12 Prohibited and Restricted Items To comply with national and international regulations governing the carriage of mail we restrict or prohibit certain items from our mail network. Customers are responsible for checking if an item is prohibited or restricted. Failure to comply with these regulations may result in items being destroyed or disposed of. For more information on dangerous or prohibited goods please visit: and For further information please contact: Isle of Man Post Office Customer Services Department Postal Headquarters Douglas ISLE OF MAN IM2 1AA For full list of terms and conditions please visit iompost.com Tel: +44 (0) Fax: +44 (0) /iompostoffice facebook.com/iompostoffice All information and prices correct at time of going to press March 2018

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