Call Type PAYU1 PAYU2 PAYU3 Out Of Bundle

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1 Jan-18 Mobile Tariff Information Headline Rates Call Type PAYU1 PAYU2 PAYU3 Out Of Bundle Calls to Own Mobiles 1p 1p 1p 1p Calls to Own Landlines 1p 1p 1p 1p Calls to UK Landlines (Starting 01, 02, 03) 8p 6p 4p 10p Calls to Gamma Mobiles 8p 6p 4p 10p Calls to UK Mobiles 20p 18p 16p 10p Voic 8p 6p 4p 10p UK Text Message (per text) 8p 8p 8p 10p UK Data (per MB) 25p 25p 25p 30p (without auto top up)* Landline to Own Mobile** 1p 1p 1p 1p The above rates apply to all time bands. The following rates apply to all tariffs Call Type Peak PPM Off Peak PPM Weekend PPM Pence Per Call Guernsey Mobile Jersey Mobile UK Emergency Services UK Freephone UK FW8 Rate - Voice & Data UK Information Services UK National Operator UK Timeline UK Wi Fi Services UK Wi Fi Services UK Wi Fi Services UK Wi Fi Services UK Wi Fi Services UK Wi Fi Services UK Wi Fi Services

2 Call Type Access Charge Service Charge ppm Service Charge PPC Service Charge PPM effective on second*** UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC

3 UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC

4 UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC , UK NGCS SC , UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC UK NGCS SC Video Calls Peak PPM Off Peak PPM Weekend PPM Pence Per Call To a UK Mobile All other UK destinations International Video Message Messaging Per Event Picture or Video Message

5 Text to a UK Landline International Text Message International Calling (calls made while in the UK) Band 1 Countries Republic of Ireland 2 Andorra, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, Turkey 3 Albania, Bosnia Herzegovina, Croatia, Czech Republic, Estonia, Faroe Islands, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia 4 Australia, China, Hong Kong, India, Japan Tokyo, New Zealand, Singapore, South Africa, Taiwan, Thailand 5 USA, American Samoa, Canada 6 Rest of the World Bands are for Gamma reference use only

6 Roaming within the EU Zone EU Countries EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Caribbean (includes Martinique, French Guyana, Guadeloupe, Marie-Galante, The Saints, Desirare, St- Martin, St-Bartholemy), Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, French Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden Rest of World Roaming Zones Zone Countries B Australia, Brazil, Isle of Mann, Jersey, Guernsey, China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Mexico, New Zealand, Qatar, Russian Federation, Singapore, South Africa, Switzerland, Taiwan-Province of China, Thailand, Turkey, United Arab Emirates Canada, USA Bands are for Gamma reference use only 1 7 Channel Islands, Andorra, Monaco, Vatican City, Albania, Bosnia, Faroes Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, China, Egypt, Fiji, All other countries, In-flight / On-cruise ** Must have all landlines and mobiles with Gamma to benefit from 1p per minute from landline to own mobiles All out of bundle usage is rounded as follows: UK 01,02,03 and 07: Minimum call charge of 1 Minute then 15 second increments. All other UK and International: Minimum call charge of 1 Minute then 60 second increments. Roaming EU Calls: Come out of your UK allowance or are charged at the UK rate Roaming Non EU Calls: Minimum call charge of 1 Minute then billed in 60 second increments. All data: 200KB increments. UK NGCS Calls:

7 The cost of calls to numbers in these charge bands will be the Access Charge plus the Service Charge PPM = pence per minute PPC = pence per call *** Where the duration is 1 second the ppm service charge will apply from the start of the call in addition to the PPC charge. Where the duration is 61 seconds the ppm service charge will apply after the first 60 seconds in addition to the PPC charge. The mobile access charge is applicable when calling from a mobile, a different access charge applies if calling from a landline. All calls have a 5p set up charge unless otherwise stated. All call costs will be rounded to 2 decimal places unless otherwise stated. All other rates available on request. Note that if you use emoji icons or equivalent in text messages some handsets may convert the text to a picture message and the associated picture message charge will apply. Other handsets may increase the size of the text message taking it over the maximum character limit for a text message and automatically split it into multiple text messages which would be charged accordingly (or use more inclusive texts from any allowance). This is something that can happen on any network and is beyond our control.

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