We offer courses in the following categories:

Transcription

1 JAA TO Training Catalogue DECEMBER 2017

2 We offer courses in the following categories: Category Abbreviation Contents Aerodromes, Ground AGO Aerodrome, GASR, De-icing, Bird Hazard Control, Security Operations related, etc Air Crew AC Licencing, medical, Simulator, Aviation English Auditing, Inspection, AII AT courses, SAFA, SAR, Regulatory Oversight Certification CERT Certification related courses Drones RPAS Remotely Piloted Aircraft Systems (RPAS; called drones by Investigation the media) Environment ENV Environmental courses, Climate Change Awareness, MarketBased Measures for Emissions Reduction, Bird/Wildlife Hazard Control etc Maintenance MAINT Maintenance related courses Management, Personal MPP Management courses, HF, SMS, Personal Development, Performance related, etc Operations OPS All courses related to flight operations Regulations General RG Overall regulations courses Soft Skills SK Soft Skills 001

3 Introduction We are pleased to present our training course catalogue, displaying a vast selection of training courses in the above 8 categories. We offer scheduled courses at various locations worldwide, however, we can also deliver (customized) training courses at your location. Feel free to browse and should you have any questions or special training requests, please contact us via training@jaato.com. Registration For detailed information and online registration, please visit Upon registration, you will receive a confirmation by containing all necessary course details. Online payment by credit card is an option, and invoices are generated automatically and will be sent to your address. Should you not be able to register online, please contact us by via training@jaato.com. 002

4 Index Index 003 Advanced Accident and Incident Investigation Training Course 008 Advanced Aviation Lead Auditor Training Course 010 Advanced Safety Management Systems (SMS) and Integrated Management Systems (IMS) 014 Aerodrome Certification Training Course 018 Aerodromes for Aircraft Operators Training Course 021 Aircraft De-icing/Anti-icing Auditor Training 024 Aircraft De-icing/Anti-icing on the Ground 026 Aircraft Fuel Tank Safety - Phase 2 for Part-M and Part Aircraft Registration Training Course 031 Airside Safety Training Course 034 Airworthiness Training Course 036 Auditing in a Maintenance Environment 039 Auditing Techniques Flight & Ground OPS - Part OPS Compliance Monitoring 042 Auditing Techniques for Aerodromes Training Course 045 Auditing Techniques in Relation to Flight Crew Licensing 048 Basic Airworthiness Inspector Course 050 Basic Annex Part 21 Training Course 052 Cabin Safety Design, Certification of Interior Changes & Repairs 055 Cabin Safety Operations 057 Climate Change Awareness 060 Compliance Audit Management 063 Contracting & Contract Management 065 CS-23, CS-27 & CS-29 Introduction Training Course 068 CS-25 Large Aeroplane Certification - Introduction 070 CS-29 Large Rotorcraft Certification - Introduction 073 Dangerous Goods Training Course for (EU) Ramp Inspectors

5 Dangerous Goods Training Course for CAA Staff and Airport Authorities 078 DOA - Annex Part-21 Training Course 081 DOA/POA Combined (Annex Part 21) Training Course 083 EASA Air Operations - Commercial Air Transport for Aeroplanes 086 EASA Air Operations for Helicopters 089 EASA Air Operations Introduction (structure and basic principles) 091 EASA Air Operations Management Team Seminar Accountable Manager 093 EASA Air Operations Management Team Workshop Ground Operations 096 EASA Air Operations Management Team Workshop Maintenance 099 EASA Air Operations Mngt Team Workshop - Flight Operations & Crew Training 101 EASA Aircrew Licensing Training Course (EU) 1178/2011 and Amending Regulations 104 EASA Basic Regulation (No. 216/2008)-Total System Approach to Eur Civil Aviation 107 EASA Inspectors Training course Aeromedical Reqs & Auditing 110 EASA MMEL/MEL Training Course 113 EASA NCC (non-commercial air operations with complex motor-powered aircraft) 115 EASA Part M for General Aviation (IR Part-M, Subpart F) 117 EASA Part-145 Training Course 120 EASA Part-66/147 Training Course 122 EASA Part-AR Introduction 125 EASA Part-M General Training Course 127 EASA Part-M Refresher 129 EASA Part-M, Subparts G and I Training Course 130 EASA SPO (Specialized Operations) Training Course 133 Electronic Flight Bag (EFB) - The Paperless Cockpit Training Course 136 Emergency Response Planning Workshop 139 ETSO (Annex Part 21) Training Course 141 EU Ramp Inspection Programme (SAFA) - Awareness Training Course 144 EU Ramp Inspection Programme (SAFA) - Initial Theoretical & Practical 146 EU Ramp Inspection Programme (SAFA) - Inspectors Recurrent

6 European Flight Time Limitations: (EC REG 83/2014 Subpart FTL') 151 European Military Airworthiness Requirements, EMAR European Regulatory System/Basic Regulation 216/ EWIS (Electrical Wiring Interconnection Systems) Training Course 157 EWIS Part-21 Training Course 159 Fast Track Programme DOA / POA / CS Fast Track Programme EU Ramp Inspection (SAFA), Dangerous Goods 164 Fast Track Programme Extended Accident and Incident Investigation 168 Fast Track Programme Human Factors CRM, Just Culture 172 Fast Track Programme Part M - Part Part 66/ Fatigue Risk Management Systems for Regulators 179 Flight Data Monitoring/Flight Data Analysis Programme (Intro) 182 Flight Dispatch Overview for Business Aviation 184 Flight Dispatch Recurrent Training 186 Flight Dispatcher Introduction Course 188 Flight Operations Inspector Recurrent Training Course 190 Fuel Tank System Safety Continuation Training 192 General Stress Management 194 Human Factors/CRM in Aviation 196 Human Factors/TRM (Team Resource Management) in Aviation Maintenance 200 ICAO SMS and EASA Management System Requirements - Introduction 203 ICAO SMS and EASA Management System Requirements - Workshop 207 Implementing a Fatigue Risk Management System 211 Implementing ATQP and Evidence-based Training 214 International Aviation Law & Policy - Comprehensive 216 International Aviation Law & Policy Training Course 220 International Search and Rescue (SAR) Operations - Introductory Module 224 Introduction to Accident and Incident Investigation Training Course 226 Introduction to Aviation Regulations

7 Just Culture in Safety Sensitive Industries 232 Maintenance Programme (Large Aircraft) Training Course 234 Market-Based Measures for Emissions Reduction (including CORSIA) 237 NAA Inspector - EASA Aircrew Licensing Training Course 239 NAA Inspectors Training Course - Aerodrome Safety Regulation (Basic) 247 NAA Inspectors Training Course - Aircrew FSTD 252 NAA Inspectors Training Course - Continuing Airworthiness 258 NAA Inspectors Training Course - Flight Operations Inspector 264 NAA Inspectors Training Course - Initial Airworthiness 276 NDT methods, regulation & requirements (EN 4179) - Part 145/21 Organisation 281 Night Vision Imaging System (NVIS) Awareness & Familiarisation 283 Occurrence Reporting in Aviation 285 Part-145 ETOPS Course 287 Performance Based Navigation (PBN) - Introduction 288 Pilot CRM Assessment Skills Workshop 290 POA (Annex Part-21) Training Course 293 Practical Auditing in an Airport environment 296 Quality Management - Principles & Practice in an Aviation Environment 299 Recurrent Training for Auditors 302 Regulatory Auditing Techniques Training Course 305 Reliability Programme Training Course 308 Risk Management and Management of Change Workshop 310 Safe-Runway Operations Training Course 312 Safety & Performance Improvement of Ground Ops during Aircraft Turnaround 314 Safety Management Systems for Aerodromes 317 Safety Regulation of Aerodromes, a Basic Course 320 Soft Skills Certificate Programme 322 Special Operating Rules: ETOPS, MNPS, RVSM, LVO (AWOPS), PBN, Training Course 324 SSP and EASA Authority Management System Executive Briefing

8 SSP and EASA Authority Management System introduction course 329 SSP Executive Briefing 331 Stores Management & Inspection Procedures and Processes 333 Successful Presentation Techniques 336 Supervising Airport Teams to Deliver Great Customer Service (ICAO TRAINAIR PLUS) 338 The Airport Industry: International/EU Law, Policy & Practice 340 Train the Trainers Programme 343 Training Developers Course (TDC) - ICAO TRAINAIR PLUS 346 Training Instructor Course - TIC 2 (ICAO TRAINAIR PLUS) 349 Training Managers Course (ICAO TRAINAIR PLUS) 351 UAS (Drones) Requirements - Initial 353 UAS-OPS (Professional operations of Unmanned Aircraft Systems) 356 Wildlife & Bird Hazard Management and Control 359 Schedule of courses 007

9 Training Course Advanced Accident and Incident Investigation Training Course Location(s) / Date(s) Hoofddorp, January 2018 Netherlands June October 2018 List price Introduction As a follow up to the Introduction course, this course supplies your delegates with the essential practises to build their skills on Interviews, Analysing Data, Making effective Safety Recommendations and Writing an Investigation Report. These skills can only be build by doing, which is the main objective of this course. In order to allow the above activities, delegates are advised to bring a laptop. Content The following items will be addressed: Day 1: Theory refresher Day 2 and 3: Case Study Practice/theory Collect Data Analyse Data Draw conclusions Write a report Make recommendations Learning objectives At the end of this course participants will have experience with collecting data, analyzing data, drawing conclusions, making recommendations and writing a report. 008

10 Target group The target audience for this course are the persons in organisations who are responsible to perform or manage the investigations of the incidents in their organisation, like: Investigators for ANSP's Investigators for airlines Investigators for flight schools Investigators for HEMS operators. Pre-requisites Delegates should have attended a JAA TO (or comparable) initial Incident Investigation Course. Delegates are advised to bring a laptop in order to write reports/statements. Duration 3 days, starting at 09:00 till 17:00 (finishing at approximately 16:00 on the last day). 009

11 Training Course Advanced Aviation Lead Auditor Training Course Location(s) / Date(s) Abu Dhabi, Dates not yet confirmed United Arab Emirates Hoofddorp, 29 January Netherlands February May September November 2018 List price Introduction Enhance your Audit skills!! An advanced Auditor training course designed to improve auditor competence and enhance the practical audit management and team leadership skills of those required to plan, manage and undertake audits in the aviation industry. An industry leading course developed in support of EU aviation regulations requiring industry and Competent Authorities to develop formalized management systems and associated compliance monitoring or oversight processes. Aviation organizations are required to develop and implement robust management systems that ensure and enhance safety. They are also required to monitor their compliance with these systems in relation to, not only their own operations, but also activities undertaken by suppliers and contracted agents, and hence require comprehensive and in-depth audits to be undertaken throughout all areas of their operational and support activities. In addition, Competent Authorities are under pressure to implement effective safety regulatory oversight of organizations whilst reducing the cost burden on both industry and the taxpayer. 010

12 Both Industry and the Competent Authorities require highly competent auditors equipped with the necessary skills to undertake meaningful and effective audits across a wide range of activities and involving a variety of specialisms. Auditors are required therefore to not only possess the appropriate technical competence but also to have the necessary interpersonal qualities and the ability to plan and execute audits within a range of domains, to lead teams of auditors and to undertake searching and in-depth audits in challenging environments and situations. Additionally, management will have often embraced the need to implement more cost effective process management and improvement techniques in pursuit of organizational excellence additional to regulatory compliance and hence auditors will also need to be able to operate in the domain of management systems improvement and business excellence. This course is designed to supplement the standard range of auditor training courses, including ISO 9001 based Lead Auditor training, and sets out to enhance the skills of those managing and undertaking audits in the aviation industry, in particular focusing on team leadership skills. It is provided in support of the Management Systems and Compliance Monitoring requirements of current and future European Legislation relating to the aviation industry, and the desire of organizations to obtain the maximum benefit from auditing in the pro-active pursuit of safety & organizational improvement. The course is both practical and highly participative and promotes auditing practices that have become the benchmark in the industry. Attendees who sit and pass the formal examination will be issued with a certificate in recognition of their achievement. An examination is offered on day 5. Content This five day training programme, specifically designed to enhance the competence of aviation industry auditors and audit managers, addresses the following key subjects: EU regulatory Management System & compliance monitoring principles - The requirements for management systems & compliance monitoring - Key principles of process design, management & improvement Improving Audit Programme Management - Auditing in relation to process based management systems - Developing Audit programmes utilising a Risk based audit strategy - Auditing as an integral part of supplier management - Key principles of supplier capability evaluation & safety oversight 011

13 Improving Team Leadership skills - Effective Assessment and Audit Planning - Audit team selection - Audit management skills - Relative roles & responsibilities of Auditors & Lead Auditors - Managing Audit Entry & Exit meetings - Ensuring effective Auditor Team Meetings - Evaluating and quantifying audit results - Audit report writing Improving the audit process and avoiding superficial auditing - Developing and improving auditor competence - Advanced audit planning, the development and use of Audit Check Lists - Handling the complexities of SMS audits - Advanced techniques for verification of compliance - Auditing for process effectiveness - Auditing in relation to prescriptive & non prescriptive requirements - Objective recording and reporting of audit results Improving the pro-active response to audit findings - Managing the Remedial & Corrective Action processes - Tools & techniques for Root Cause Analysis - Improving the effectiveness of Audit close out, follow up and on-going surveillance Learning objectives After attending this course participants should have a better understanding of the overall principles of auditing and audit application in support of the achievement of safety and corporate objectives together with the improved knowledge & skills that will facilitate their ability to develop risk based audit programmes and plan, conduct & report audits of organisations against regulatory management system requirements, working alone or leading multidisciplined audit teams. Participants will be well placed to support their organisation and enhance their career prospects through the use of a range of audit support tools and methodologies. 012

14 Target group This course is designed to assist auditors operating in the aviation industry to develop their competence to undertake complex audit tasks in support of regulatory compliance and business objectives and so enhance their personal and career development opportunities. It is designed to be of particular benefit to Senior Audit staff and those required to manage and work in audit teams in the conduct of internal audits, audits of suppliers, subcontractors or franchisees / code shares etc. and also for those who work for Competent Authorities / regulatory organizations. It is suited to those who undertake Compliance Monitoring audits in relation to Flight and Ground Operations, Airport Operations, Maintenance and maintenance management (Part M), Traini ng Organizations, Air Traffic Management, and Design & Production (Part 21) Organizations and Defence organisations involved in aviation related activities. Pre-requisites Designed as an advanced auditor training course for those who have had some practical experience of auditing in an aviation environment. It is also a suitable aviation industry alternative, or follow-on course, for those who have previously attended auditor training courses, including ISO 9001 based Lead Auditor training. Duration 5 days - each day will commence at and finish at 17.00, with appropriate refreshment breaks. An examination is offered on day

15 Training Course Advanced Safety Management Systems (SMS) and Integrated Management Systems (IMS) Location(s) / Date(s) Hoofddorp, January 2018 Netherlands April August October 2018 List price Introduction Every organization that has in place a SMS needs to find ways to improve its operating efficiency and safety performance, reduce overall operating cost, maintain and improve the SMS position within the organisation. Therefore, this course will provide, in Day 1, the necessary tools and methodologies that can be used in order to achieve the desired outcomes of effectiveness with SMS. In addition, the management systems for the process safety, compliance, OH&S, quality, security or fatigue have been usually developed separately in most organisations. However, all these systems have similar decision makingrelated expectations, such as being implemented with: Data analysis and record keeping requirements Risk management and decision making process Metrics used to demonstrate performance improvements Hence, merging the similarities and common needs of these different systems will lead to more efficient and effective management at top level. Therefore, this course in DAY 2 will also provide participants with a methodology to help identify, evaluate and leverage different management systems and metrics across entities, divisions or functions based on the hazards, threats and risks being monitored for each entity. In fact, significant overall operational risk reduction occurs when organisations establish an Integrated Management System (IMS) across divisions. Other benefits of successful integration include reduced operating costs and more effective use of staff managing the programs, and reducing these management systems duplication of effort. Identifying synergies between will help ensure safe and reliable operations, will help streamline procedures and cross-system auditing, and will support regulatory and organisational compliance requirements. 014

16 Since some of the systems, risks and metrics are applying to more than implemented IMS will help reduce the load one function, a well-designed and on the safety, compliance, OH&S, quality, fatigue and security processes. Moreover, an IMS will help improve customer satisfaction. To this end, the course uses significant parts of quality management, ISO 9001:2015 and ISO series and Lean Six Sigma methodologies and provides an IMS framework that can be tailored and consistent with the organisational culture and management style. Nevertheless, the prerequisite for establishing an IMS is for the organisation to be able to demonstrate an effective SMS first. Content DAY 1: SMS and effective SMS: Overview Work as Done (WAD)= What we Do Vs Work as Imagined (WAI)= What we should Do EASA Management System Requirements (SMS-CMS) and the need for integration. Risk Management: What we shoud Do: Case studies / Dynamic Risk Management Dashboards and Risk Acceptance Criteria. Data Collection Plan and Analysis: What we should Do: Performance Measurement: What we should Do / Leading-Lagging safety performance indicators and metrics for measuring performance / Measure the Voice of the Business (VOB) / Case Studies / SMS continouous improvement Case study: Evaluate your SMS effectiveness. Identify your SMS shortfalls and areas for improvement: What you Do, Delays and Decays. Identify what needs to be Done. Refine the SMS pilot project DAY 2: Integrated Management Systems (IMS): From scattered management systems and activities to concentrated information, focused work and joining activities. Total System Approach: Safety, Compliance, Quality, Security, Fatigue Risk and Environmental Occupational Health and Safety Management Systems (SMS, CMS/QMS, SeMS, FRMS, EOH&S), Facilities, HR and Budget. Common Reporting System Common Auditing risk-based process IMS Policy and Objectives 015

17 IMS Risk Management; Case Studies Risk Prioritisation process, at corporate level IMS Performance. Measure the Voice of the Customer (VOC); Case Studies IMS Promotion Create new functional organisational structure: From 'Line and staff' structure to 'High Performance Teams (HPT)' structure; Case study examples. Risk Based Oversight Case study: Identify what needs to be Done for IMS implementation. Establish the IMS collaboarative project Learning objectives To assist participants in understanding the key components and elements of an effective Safety Management System (SMS), including the implementation of a tailored Integrated Management System (IMS), according to their type of operations, organisational complexity and needs. To develop a general understanding of business practices and skills used for the development of an advanced (Level 2) SMS; To provide a range of knowledge and skills that give emphasis to the development and implementation principles of an IMS. To get team working experience, sharing of information and problem solving in an aviation business and technical environment. Target group Accountable Managers -Executives, Heads on Safety, Quality and Compliance, Safety and Quality Managers, E, OH&S specialists, experienced aviation safety professionals, Civil Aviation Authorities Heads and Inspectors. Pre-requisites Having completed an official SMS training course and/or have already implemented a SMS within their organisation or have developed guidance material for implementation. 016

18 Duration 2 days, starting at 09:00 on all days, finishing at 16:45 on the first day and at 16:00 on the last day. 017

19 Training Course Aerodrome Certification Training Course Location(s) / Date(s) Hoofddorp, March 2018 Netherlands September 2018 List price Introduction This comprehensive 5 day course is based on the EU Aerodrome Regulation No. 139/2014 relating to the Certification and Oversight aerodromes, and is designed for National Authorities wishing to set up and manage an effective Aerodrome Certification and Oversight process. It is also of benefit to Aerodrome management and staff who need to understand the regulation and establish the necessary management systems and compliance monitoring process in compliance with the regulation. The course will introduce participants to the required Aerodrome regulatory oversight approaches, the difference between Aerodrome initial and on-going regulatory oversight and the use of auditing techniques in relation to the formal Certification of Aerodromes with regulatory requirements, together with the necessary risk based on-going oversight and approval of changes. The course will also address the development and implementation of the necessary regulatory Management System and associated processes together with supporting documented procedures. The course will utilize an Aerodrome case study in relation to which participants will plan and undertake the necessary activities relating to Certification and on-going oversight, including changes to Aerodrome infrastructure and operations. Content Course contents: The EU approach to Aerodrome Certification, including The determination of the Certification Basis for each Aerodrome, the relevance of the Certification Specifications and their relationship with the Aerodrome Manual, Equivalent Levels of Safety and Special Conditions attached to an Aerodrome operation. 018

20 Developing and implementing the Aerodrome certification process, including the necessary roles and responsibilities, associated competencies within a National Authority and the development of the necessary Management System and associated certification and oversight processes and supporting procedures. How to implement Initial and On-going Safety Regulatory Oversight in relation to Certification of Aerodromes, including determination and agreement of the scope of application of regulatory requirements in relation to the certification of individual Aerodromes. Managing the oversight of changes and temporary deviations to steady state Aerodrome operations, including the use of risk based auditing as an integral part of Safety Regulatory Oversight. Understanding the principles of formalised management systems (including QMS and SMS) in relation to Aerodrome Operations and the purpose and importance of the Aerodrome Manual in capturing and communicating how these have been interpreted and implemented. The ability to plan, undertake and report a full initial assessment of capability of an Aerodrome against defined regulatory criteria, using internationally accepted best practice protocol and adopting the principles of ISO 19011, including leading and coordinating an audit team, conducting pre and post audit communications, Entry / Exit meetings with auditee management, and the provision of necessary reports. The ability to plan an audit of selected aspects of an Aerodrome either as a stand-alone audit forming part of an on-going oversight programme, or as an integral part of an initial oversight exercise for the purpose of certifying an Aerodrome or for assessing the safety management measures taken following a risk-bearing change to certified arrangements. Reporting audit findings objectively and basing conclusions on factual data, evaluating corrective action proposals that address root causes and undertaking follow up audits to establish the effectiveness of corrective actions taken. The ability to quantify the level of risk attached to an Aerodrome and hence determine the level and frequency of future oversight activities. Consideration and issuing of Safety Directives. 019

21 Learning objectives By the end of this 5 day course attendees should have: An understanding of the difference between Aerodrome initial and on-going regulatory oversight audits and their application in relation to the assurance of conformity of Aerodromes with regulatory requirements and the formal issue of a Certificate to an Aerodrome. Sufficient knowledge to begin the process of developing an Aerodrome Certification and on-going oversight process as required by the Implementing Rules, together with the use of audit techniques to verify effective implementation of an Aerodrome's Management System. An understanding of the audit corrective action process, root cause analysis and how to plan and undertake a follow up audit to verify effective implementation of audit corrective actions. An understanding how to plan and manage an audit oversight programme, and the confidence and ability to plan, conduct and report an audit of an Aerodrome for compliance with all relevant regulations. An understanding of how to address changes to Aerodrome infrastructure and operations through the regulatory oversight process and the issuing of Safety Directives. Target group This training course is designed for Regulatory managers and Aerodrome inspectors who need to understand and implement an effective Aerodrome Certification and on-going oversight process based on the Implementing Rules, using best practice management system principles and auditing techniques. The course will also be of benefit to Aerodrome management, Safety Managers, Quality Managers, Aerodrome Operations Managers and compliance monitoring staff. Pre-requisites Attendees should have an understanding of the Implementing Rules relating to both the roles and responsibilities of Competent [National] Authorities and Aerodromes. Duration 5 days, starting at each day and ending at approx on the last day. 020

22 Training Course Aerodromes for Aircraft Operators Training Course Location(s) / Date(s) Hoofddorp, Dates not yet confirmed Netherlands List price Introduction Holders of an Air Operator Certificate (AOC) for commercial air transport with aeroplanes are required to use «adequate aerodromes». In order to determine if an aerodrome is adequate, it is necessary to have in place a process for assessment of aerodromes. This course is designed to provide operators with the necessary knowledge about aerodromes to facilitate an informed assessment process, hereunder how to deal with facilities and issues which are nominally difficult. It should be relevant for both flight operation and ground operation staff involved with the operator's assessment process. The course will start with a description of the Total Aviation System, and how aerodromes and operators fit into it, and will discuss the key question: What is an "adequate aerodrome" in practical terms. The course will introduce the participants to the relationship between the code system used to describe aerodrome physical characteristics and aeroplane dimensions and properties. By understanding these issues and the purpose of the different aspects of aerodrome infrastructure, it will also be possible to assess how one can deal with situations where not everything is perfect, even if the aerodrome is certificated. It will also give an overview of aerodrome visual aids, a key issue, particularly with respect to Low Visibility Operation. The requirements applicable to both aerodromes and operators will be covered. Rescue and Firefighting services, Wildlife and FOD management, winter and Low Visibility Operations will also be reviewed. Finally, where to find and how to judge relevant information is covered through examples, and another key question is addressed: What if the aerodrome has problem areas in relation to the desired operation? 021

23 What can the operator do to identify the issues and, possibly, mitigate risks by imposing operational limitation, special crew qualification requirements etc? How to cooperate with the aerodrome and the CAA(s) in such matters? Content The Total Aviation System, and how operators, aerodromes and other important entities, for example handling agents fit into it. What is an adequate aerodrome? Regulatory, safety and efficiency aspects. Aerodrome physical characteristics; how the code system used to describe aerodrome physical characteristics relates to aeroplane dimensions and properties. The purpose behind some important safety features like shoulders, strips, runway end safety areas and separation distance requirements. The possibility to use nominally undersized facilities. Aerodrome visual aids; what is is, the purpose and design, the aerodrome requirements and the operators' needs. Aerodrome operations and services, hereunder Rescue and firefighting services, wildlife and FOD management. How to assess from an operator's view. Winter and low Visibility operation. Both the aerodrome and the operators' perspective is discussed. Where to find and how to assess vital information? Practical examples using AIP and Aerodrome certificates. Challenging and imperfect aerodromes. How the operator can deal with these. Learning objectives By the end of this 2-day course attendees should have an increased understanding of the term "adequate aerodrome" as it applies to own operations through: An understanding of relationship between aeroplane and aerodrome physical characteristics. An understanding of the purpose behind the requirements for some key aspects of aerodrome physical characteristics. Knowledge about and an understanding of aerodrome visual aids and how it impacts own operation An understanding of key some key aspects of aerodrome operations and services, and how these affect own operation. An understanding of where to find and how to assess key points of aerodrome information. 022

24 A basic understanding of how to deal with the imperfect aerodrome. What the operator can do to mitigate risks to an acceptable level. Target group Anyone who is involved with assessment/authorisation of aerodromes for a Commercial Air Transport Operator. This should involve both ground- and flight- operations staff. Pre-requisites Basic familiarity with either EASA Part OPS or EASA Part ADR. Some experience from an operator's ground- or flight operation department would be useful. Duration Two days, starting at 09:00 and ending approximately 17:00 on the last day. 023

25 Training Course Aircraft De-icing/Anti-icing Auditor Training Location(s) / Date(s) Hoofddorp, 10 January 2018 Netherlands 06 April September November 2018 List price Introduction De-icing / Anti-icing audits are essential for a safe De-icing/Anti-icing operation. This course gives the auditor a solid background to perform a proper audit. NOTE: Participants should bring a laptop with a connection for an USB stick. Content The following subjects will be addressed: General overview of a de-icing / anti-icing audit Quality Assurance according the latest regulations De-icing/Anti-icing audit checklists Audit preparation General (contracts, ground handling agreements, regulations, etc) Fluid documents and records Evaluation of staff training and qualification Evaluation of de-icing / anti-icing facilities Evaluation of de-icing / anti-icing equipment Fluid sampling and field checks Reporting 024

26 Learning objectives This course will provide delegates with a solid theoretical background for a proper de-icing / anti-icing audit. Target group All persons involved in de-icing / anti-icing auditing on behalf of operators, service providers and authorities Pre-requisites Participants should have knowledge of: De-icing/ Anti-icing on the Ground Auditing experience Participants are recommended to follow our De-icing/Anti-icing on the Ground training course prior to attending the relevant Auditor Training, Duration 1 day, starting at and ending at approximately

27 Training Course Aircraft De-icing/Anti-icing on the Ground Location(s) / Date(s) Hoofddorp, January 2018 Netherlands April September November 2018 List price Introduction This training is for anyone who requires: basic knowledge of aircraft de-icing/anti-icing and the global standards and requirements; an update on the latest standards and requirements. NOTE: Participants should bring a laptop with a connection for an USB stick. Content The following items will be addressed: Why is de-icing/anti-icing required? Regulations involved Change to SAE Global Standards Types of Contamination Aircraft De-icing Fluids (ADF) De-icing/anti-icing methods One step and two step treatments Spray techniques Hold Over Time (HOT) Different types of De-icing trucks Training 026

28 Personal safety Quality control Regulations: Regulation (EU) No. 965/2012 (EASA Air Operations), amended u/i Regulation (EU) 2016/1199 ICAO Manual of Aircraft Ground De-icing/Anti-icing Operations (Doc 9640) 2nd edition, SAE AS6285 (Aircraft Ground Deicing/Anti-Icing Processes) SAE AS6286 (Training and Qualification Program for Deicing/Anti-icing of Aircraft on the Ground) Learning objectives Understanding the basics on aircraft de-icing/anti-icing and the global standards and requirements. Target group All persons involved in de-icing / anti-icing; personnel aircraft operators pilots ground handling companies de-icing/anti-icing service providers maintenance organizations, and authority inspectors Pre-requisites A basic aviation knowledge is beneficial. Duration 2 days, starting at 9.00 on the first day and ending at approximately on the second day. 027

29 Training Course Aircraft Fuel Tank Safety - Phase 2 for Part-M and Part-145 Location(s) / Date(s) Abu Dhabi, Dates not yet confirmed United Arab Emirates Hoofddorp, 01 May 2018 Netherlands St. Julians, Malta Dates not yet confirmed Vienna, Austria Dates not yet confirmed List price Introduction EASA Decisions 2009/006/R and 2009/007/R issued in March 2009 amended existing Acceptable Means of Compliance material of Part M and Part 145 to account for Fuel System Safety Issues. This included organisations acting under these parts being required to undertake extensive staff and management training programmes. This course is designed to satisfy the Phase 2 training requirements of both EASA Decisions. Uniquely, it is developed by a team led by a member of the JAA group assigned to assist in the investigation of Fuel Tank System Safety related events. Notably this includes the TWA800 accident in 1996, and the subsequent development and implementation of International and European Requirements relating to the issue. Covering the wide range of topics required by the amendments, from the investigation of historical events driving the legislation, to its practical applications ensuring the continued airworthiness of affected aircraft, the course aims to succinctly and clearly communicate a complex and dynamic subject. Content Major accidents and accident investigations and their conclusions involving fuel system safety, including TWA flight 800 Theoretical background to fuel system safety issues The concept of Ignition source prevention 028

30 The concept of flammability reduction Background to and objectives of SFAR 88 and INT/POL/25/12 Concepts introduced by SFAR 88 & INT/POL/25/12 and TGL 47 - CDCCLs, Airworthiness Limitations, Modifications Changes to Instructions for Continuing Airworthiness and their availability to and use by maintenance personnel The purpose and hazards of Flammability Reduction Systems Learning objectives To familiarize candidates with the elements of fuel system safety issues including its language, history and practical considerations. To comply with EASA Phase 2 training requirements To equip candidates in their everyday tasks to account for the challenges posed by the Fuel Tank System Safety issues To foster an understanding of the issues required for organisations to facilitate level II training Target group Part M and/or Part 145 Organisation: Management Quality Assurance Personnel Staff directly involved in the certification of aircraft and component maintenance 029

31 Competent Authorities: Management Inspectors Auditors Pre-requisites - Duration 1 day (starting at 09:00 and finishing at around 17:00) 030

32 Training Course Aircraft Registration Training Course Location(s) / Date(s) Hoofddorp, 03 May 2018 Netherlands St. Julians, Malta Dates not yet confirmed Vienna, Austria 27 September 2018 List price Introduction What is required to register an aircraft? What can a national authority demand from an applicant? Where do all the requirements come from? These questions and many more will be answered in this course. It looks at the topics from both sides - authority and applicant. In this training the basic principles will be explained as well as detailed information about recently changed rules. The global aspects (ICAO requirements) and the regional rules (EASA) will be dealt with. The differences between airworthiness and operational requirements will be pointed out. This training is a good starting point for beginners - it often is referred to as "Aviation 101" - but it also gives experts with lots of experience a better look at specific topics. Content This course will address the following points: ICAO EASA Airworthiness (Initial and Continuing) Operational Requirements Objectives Legal basis 031

33 Process of registration Registration Airworthiness Noise Radio Insurance Emergency Locator Transmitter Operation Specifications RVSM De-registration Export Certificate of Airworthiness Change of Ownership Learning objectives The training provides a general overview on the matter for newcomers. It also delivers some indepth information for specialists and highlights the reason for certain topics to be covered during registration of an aircraft. Target group The course is aimed mainly at: Owners of aircraft Operators Accountable managers National Authority Personnel involved in registration Airworthiness Review Staff CAMO personnel Maintenance personnel QA personnel 032

34 But also persons who are new to aviation. Pre-requisites None are needed. Duration This is a one-day course starting at 9:00 and ending at approximately 17:

35 Training Course Airside Safety Training Course Location(s) / Date(s) Hoofddorp, September 2018 Netherlands List price Introduction An airside operations specific 3-day programme designed for those managing, monitoring compliance and working in an airside environment. The programme focuses upon European regulations and ICAO recommendations but is also enhanced by industry 'best practice' recommendations. This course aims to provide training in relation to key safety approaches and practices, with sessions covering safety in relation to the entire airfield movement area, with the intention of raising awareness of safety hazards and risks commonly encountered in the dynamic airside working environment. The course also addresses airside driving safety, apron safety inspections and aims to increase delegates' knowledge and understanding of health and safety matters commonly encountered in airside environments. Content The course programme includes: Course Introduction; Airside Health & Safety; Operational Areas; Visual Aids; Vehicle Operations & Airside Driving; Adverse Weather; Aircraft Marshalling; Incidents & Accidents; Low Visibility Operations; Runway Safety; Bird & Wildlife Hazard Control; 034

36 Airside Safety Audits & Inspections; Airside Work In Progress; Group Exercises; Case Studies. Learning objectives This course will assist participants to: Identify and reduce airside risks for personnel, aircraft and property associated with various functions at airside Reduce injuries, incidents, accidents and ground damage in their airports. Appreciate and improve human and organizational factors in airside safety Implement airside safety training programs Improve airside safety through implementation of interventions such as incident investigations, inspections, audits, supervision Leverage best safety practices Target group This course will be of great benefit to any airside operations staff involved in any airside operations duties, including apron safety compliance monitoring, apron management and ground operations. Aerodrome Middle Management, Quality, Operations and Safety staff who are responsible for airside safety matters or who need to possess knowledge and understanding of airside safety and operations. Pre-requisites A background in an airport environment, preferably safety and/or operations. No previous experience of airside operations is necessary. Duration This is a 3-day course, starting at 9:00 on the first day and ending at approximately 17:00 on all days. 035

37 Training Course Airworthiness Training Course Location(s) / Date(s) Abu Dhabi, Dates not yet confirmed United Arab Emirates Hoofddorp, March 2018 Netherlands August November 2018 London, United May 2018 Kingdom List price Introduction The 5 day course will introduce the Airworthiness principles for all activities associated with Civil Aircraft operating in, or influenced by European regulatory requirements. The course will cover the background to the current airworthiness regulations; aspects of design and certification and operation. A common thread will run through the whole course taking in Type Certification, Supplemental Type Certification, changes (modifications) and repairs at all levels, approval systems to support Design, Production for the TC holder, Operational Approvals, Continued Airworthiness Management under Part M through maintenance activities of Part 145 and the certification of personnel through Parts 66 and 147. The course is designed to understand the principles in the regulatory system concept concerning aircraft design, manufacturing, modification, operation, management and maintenance. In practice it required to communicate with different organisations with their own airworthiness responsibilities. It provides current practical application and guidance on how to effectively understand the regulatory principles and responsibilities for all airworthiness related approvals and standards. The course is an interactive course with groups of different backgrounds. It provides an good understanding of airworthiness whether it is the EASA system or any other regulatory system. NOTE: Participants should bring a laptop since some of the course material is provided on USB sticks. Content International Aviation Law including Responsibilities of the States 036

38 EU Regulatory Frameworkin the EU Regulation 748/2012 Initial Airworthiness - (Part-21) Technical Requirements Type Certification Changes to Type Certificates Repairs Approval of Parts and Appliances ETSO Permit to Fly Instructions for Continued Airworthiness AD's Regulation 1321/2014 Continued Airworthiness - Continuing Airworthiness (Part-M) - Maintenance Organisations (Part-145) - Maintenance Personnel Licensing (Part-66) - Maintenance Personnel Training Organisations (Part-147) - Annex Va (Part- T) The authority requirements are not included in this course. Learning objectives Understanding the principles of all relevant airworthiness regulations 037

39 Understanding of airworthiness responsibilities, of States and persons and organisations, with respect to the aircraft. The ability to solve practical issues by understanding the principles of airworthiness After the course you should be able to solve interface issues w.r.t. airworthiness responsibilities Target group Airline Auditor Design organization personnel communicating with customer Defence airworthiness personal Compliance Monitoring staff CAA personal Accident investigators Basically all staff that is interacting with other market segments and those who want to understand the full airworthiness supply chain and have to deal with interface of the airworthiness regulatory structure. Pre-requisites Familiarity with Airworthiness and Maintenance concepts. Duration This is a 5-day course, starting at 9:00 and ending at approximately 16:30 on all days. 038

40 Training Course Auditing in a Maintenance Environment Location(s) / Date(s) Abu Dhabi, Dates not yet confirmed United Arab Emirates Hoofddorp, February 2018 Netherlands July October December 2018 London, United June 2018 Kingdom St. Julians, Malta Dates not yet confirmed Vienna, Austria Dates not yet confirmed List price Introduction Continued airworthiness requires fully effective maintenance activities and maintenance management processes. An approved organisation will need to ensure therefore that all processes and related procedures are being effectively implemented together with adequate discharge of responsibilities to ensure continued compliance with regulations and internal requirements. Part 145 requires an effective internal audit process under the supervision of the Quality Manager that will provide adequate feedback to the Accountable Manager. This course aims to provide comprehensive training in audit management and auditing techniques to facilitate a fully effective audit process across the maintenance environment, and supporting the achievement of operational and business objectives. The course is highly participative, and promotes auditing practices that have become the benchmark in the industry. It is an industry specific three day programme specifically designed for those who need to manage, undertake or understand how to conduct effective auditing activities in aircraft Part 145 maintenance environments, either as an internal audit function or as Part M responsibilities in relation to internal or contracted aircraft maintenance. This is a highly participative and practical course that stimulates involvement and provides for powerful auditing methodologies that will enable participants to return to their organisations with the confidence to plan and undertake searching audits that provide valuable information and feedback of the effectiveness of the management system and regulatory compliance to the Accountable Manager. 039

41 Content The following subjects will be addressed: Background to auditing in the context of regulations The need for and importance of the Quality System in Part 145 and Part M The relationship between Quality & Safety Management systems Responsibilities of the Quality Manager Fundamental principles of auditing Pro-active auditing as an integral part of management Relative responsibilities of those managing and undertaking audits together with those subject to auditing activity who will need to consider and implement effective corrective actions Development of audit programmes Objective based auditing & reporting methods Audit planning - development of audit check lists Best practice audit conduct Investigative auditing skills and techniques Factual reporting of audit findings Interactive audit role play activity - a feature of this course Audit reports & records Psychological aspects of auditing Auditor competency and development issues Effective corrective action, audit follow up and close out mechanisms The role of the Accountable Manager in steering the audit process and ensuring adequate response to audit findings Interactive trainer led discussions on auditing problems & solutions 040