Registered under N by the Préfet de la Haute-Garonne APE Code: 8559A SIRET N : URSSAF N : EASA

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2 Follow us on: air-formation.com and the social networks Captions for symbols used in the table of content On-site training in French On-site training in English E-Learning training S Standard Blended, combining on-site and E- Learning trainings V Visio Blended, combining E-Learning and Visio-conference trainings C Collaborative Blended, combining On-site, E-Learning and Collaborative trainings 2

3 TABLE OF CONTENT EASA Legislation French English E.learning Blended Page Aviation Legislation Initial training S / V 5 Aviation Legislation EASA PART 21 G S / V 6 Aviation Legislation EASA PART M Initial training S / V 7 Aviation Legislation EASA PART M Recurrent training S / V 8 Aviation Legislation EASA PART M / 145 and CRS Initial training S / V 9 Aviation Legislation EASA PART M / 145 and CRS Recurrent training S / V 10 Aviation Legislation Annexes to PART 145 (EASA Form1, FAA 14 CFR, TCCA CAR, CCAR, RBAC, etc.) PMA / EPA & Suspected Unapproved Parts 12 Aviation Legislation AIR OPS S / V 13 Aviation Legislation EASA PART 66 and Aviation Legislation EMAR / FRA Aviation Legislation Differences between EMAR/FRA 145 & PART Aviation Legislation Instructor S / C 17 Internal Quality Auditor (PART 145, 21, M, 147 and AIR OPS) S / C Safety Management System & Human Factors French English E.learning Blended Page Human Factors Initial training and SMS Awareness S / V 19 Human Factors Recurrent training and SMS Awareness S / V / C 20 Human Factors & SMS Instructor S / C 21 Internal Instructor / Internal Trainer S / C 22 Safety Management System Initial training S / V 23 Safety Management System Awareness training S / V 24 SMS Manager Module 1 S / V 25 SMS Manager Modules 2 & 3 26 SMS & Human Factors Interview Techniques 27 Aviation Techniques French English E.learning Blended Page How do airplanes fly? Theory and Techniques S / V 28 Safety rules in maintenance workshops S 29 Fuel Tank Safety & CDCCL Level 1 S / V 30 Fuel Tank Safety & CDCCL Level 2 Initial training S / V 31 Fuel Tank Safety & CDCCL Level 2 Recurrent training S / V 32 Internal Instructor Fuel Tank Safety & CDCCL S / C 33 Electrical Wiring Interconnection Systems (EWIS) Groups 1 to 8 Initial trainings Electrical Wiring Interconnection Systems (EWIS) Groups 1 to 8 Recurrent trainings S / V Internal Instructor Electrical Wiring Interconnection Systems (EWIS) S / C 49 Risks related to Foreign Object Damage (FOD) 50 Technical English Level 1, 2, 3 and Continued Proficiency S / V / C Technical English for Aviation Maintenance Placement Tests 55 S / V 3

4 Aircraft Mechanics French English E.learning Blended Page Aircraft Maintenance Licence 66 ab initio (Basic theoretical training) S / V Type Ratings BEECH 90 (T1), BEECH 200 (T1), BEECH 1900 (T1) Type Ratings SOCATA TBM 700 series (T1, T2) Type Rating PT6A Series, Theoretical training T1 Pratt & Whitney 68 General Familiarisation Airbus A320 series CFM56 S 69 General Familiarisation Beech 90 / 200 series PWC PT6 70 General Familiarisation Beech 1900 series PWC PT6 71 General Familiarisation Boeing 737 series CFM56 72 General Familiarisation SOCATA TBM 700/850 - PWC PT6 73 General Familiarisation PT6A Series 74 Assessor /Practical Instructor S 75 PART 145 aircraft mechanic assistant S Airport Safety French English E.learning Blended Page Safety over parking areas / Marshalling operations S 77 Aircraft de-icing operations Initial and recurrent trainings S Aircraft pushback and towing operations (aeroplanes, helicopters) Initial and recurrent trainings S Cockpit & Cabin Training French English E.learning Blended Page Initial Training Course Ab initio ( All in one ) S 82 Recurrent Training S 83 Dangerous Goods Regulation (DGR) Categories 9, 10, 11 & 12 S 84 Crew Resource Management Cabin Crew Initial Training S / V 85 Crew Resource Management Flight Crew Initial Training S / V 86 CRM Instructor Course & CRM Trainer Assessment Initial Training S 87 Senior Cabin Crew Member Training S 88 General Familiarisation 89 Basic Aeronautics and Aircraft Walkaround 90 Aero-Medical aspects & First Aid S 91 Water Survival 92 Self-Defence 93 Train The Trainer S / C 94 VIP Service & Grooming 95 Administration E-learning policy for trainees 97 Internal Rules and Regulations 119 General Terms and Conditions of Sale 123 Page 4

5 Aviation Legislation Initial training National and International regulations Understand and get familiar with the different regulations in force within the European and international contexts. Identify the different regulatory documentations so as to use the relevant information. This training has been specifically designed to provide participants with a thorough knowledge of the regulations ruling national and international Civil Aviation. Accountable Managers, technical managers, Continuing Airworthiness managers, quality managers, certifying staff, technicians. Individuals who wish to develop their basic knowledge in terms of aviation legislation and the principles ruling application of EASA regulations. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Organization of air transport all around the world: - ICAO, its missions and objectives - FAA (USA), CAAC (China), TCCA (Canada) - EASA (European Aviation Safety Agency) - DGAC & OSAC Airworthiness certification of aircraft and related products European regulation EU N 748/2012: - PART 21: Design and Production organizations AIR-OPS regulation related to European air operators European Regulation EU N 1321/2014 related to the continuing airworthiness of aircraft and related products, parts and appliances: - PART M ü Subpart F: Maintenance organization ü Subpart G: Continuing Airworthiness Management Organization ü Subpart I: Airworthiness Review Certificate (ARC) - PART 145 / FAA 14 CFR Part 145: Maintenance organization - Certificate of Release to Service (CRS) and release documents - PART 66: Certifying staff licences - PART 147: Maintenance Training and examination Organization Knowledge assessment EASA Legislation S V All regulatory documents are up-to-date with the latest issue in force. As an option and on request: EASA-approved examination (E.exam). Modules specifically dedicated to PART 21, M, 145, 147 or AIR OPS can be designed and customized on request. Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER 5

6 Aviation Legislation EASA PART 21 G European regulation ruling Design / Production Get familiar with PART 21 J and G key-topics and their latest amendments. Understand PART 21 G detailed requirements, and identify the different regulations in force to use the relevant information. This training provides participants with the required regulatory knowledge in terms of Design / Production of aircraft, engines and equipment within the European context. Accountable Managers, Design Office engineers, technical managers, certifying staff, Technicians. Individuals who wish to develop their basic knowledge of aviation legislation and the principles ruling its application in terms of aeronautical design and production. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy International Civil Aviation Organization (ICAO): - Presentation - Standards and Recommendations European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) - Articles issued and principles of issuance Civil Aviation General Directorate (DGAC) and Organization for civil aviation safety (OSAC): - Structure and missions - Documents issued - Supervision of approved organizations Aircraft certification: - Principles and reference documents (CS 23, 25, E, P and TSO) & certification tests Detailed study of Regulation EU N 748/2012 and its subparts Brief study of PART 21J: Design Organization Approval (DOA) Detailed study of PART 21G: Production Organization Approval (POA) Certificate of Release to Service (CRS): - Privileges and Responsibilities - Regulatory requirements - Production Organization Exposition (POE) - Release documents: EASA Forms 52, 53 - Detailed study of EASA Form 1 Knowledge assessment All regulatory documents are up-to-date with the latest issue in force As an option and on request: EASA-approved examination (PART 21 E.exam) S V EASA Legislation Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER 6

7 Aviation Legislation EASA PART M Initial Training European Continuing Airworthiness regulation Identify the different documents to use the relevant information with respect to Regulation EU N 1321/2014 Part M (Annex I), related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and to the personnel involved in these tasks. This training provides participants with the required regulatory knowledge in terms of aircraft continuing airworthiness within the European context, while making them familiar with the key-topics of PART M and their latest amendments. Accountable Managers, technical managers, Continuing Airworthiness managers, certifying staff, technicians. Individuals who wish to develop their knowledge and skills in terms of aviation legislation and the principles ruling application of EASA Continuing Airworthiness regulations. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) Brief study of PART 21: Design & Production Organizations Brief study of AIR OPS: Air operators Brief study of European Regulation EU N 1321/2014, related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances Detailed study of PART M: - Subpart A: General - Subpart B: Accountability - Subpart C: Continuing Airworthiness - Subpart D: Maintenance Standards - Subpart E: Components - Subpart F: Maintenance organizations - Subpart G: Continuing Airworthiness Management Organization - Subpart H: Certificate of Release to Service - Subpart I: Airworthiness Review Certificate Knowledge assessment EASA Legislation All regulatory documents are up-to-date with the latest issue in force. As an option and on request: EASA-approved examination (PART M E.exam) According to your organization Approval*: Option 1: PART M/G + I Training Option 2: PART M/F Training Annex: Detailed study of EASA Form1 (E-learning only) 7 135* S V *Annexes included Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER 7

8 Aviation Legislation EASA PART M Recurrent Training European Continuing Airworthiness regulation Identify the different documents to use the relevant information with respect to Regulation EU N 1321/2014 Part M (Annex I), related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and to the personnel involved in these tasks. This training allows participants to maintain their regulatory knowledge in terms of aircraft continuing airworthiness within the European context, and to remain familiar with the keytopics of PART M and their latest amendments. Accountable Managers, technical managers, Continuing Airworthiness managers, certifying staff, technicians. Individuals who wish to maintain their knowledge and skills in terms of aviation legislation and the principles ruling application of EASA Continuing Airworthiness regulations. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) Brief study of PART 21: Design & Production Organizations Brief study of AIR OPS: Air operators Brief study of European Regulation EU N 1321/2014, related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances Detailed study of PART M: - Subpart A: General - Subpart B: Accountability - Subpart C: Continuing Airworthiness - Subpart D: Maintenance Standards - Subpart E: Components - Subpart F: Maintenance organizations - Subpart G: Continuing Airworthiness Management Organization - Subpart H: Certificate of Release to Service - Subpart I: Airworthiness Review Certificate Knowledge assessment EASA Legislation All regulatory documents are up-to-date with the latest issue in force. As an option and on request: EASA-approved examination (PART M E.exam). Annex: Detailed study of EASA Form1 (E-learning only) According to your organization Approval*: Option 1: PART M/G + I Training Option 2: PART M/F Training Annex: Detailed study of EASA Form1 (E-learning only) * S V *Annexes included Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER 8

9 Aviation Legislation EASA PART M / 145 & CRS - Initial Training European Maintenance Regulation Get familiar with PART(s) M and 145 key-topics and their latest amendments. Understand the detailed requirements of PART(s) M and 145, and identify the different regulations in force to use the relevant information. This training provides participants with the required regulatory knowledge in terms of aircraft, engines and equipment maintenance. Accountable Managers, technical managers, certifying staff, technicians. Individuals who wish to develop their basic knowledge of European aviation legislation and the principles ruling its application in terms of aviation maintenance. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) Brief study of PART 21: Design & Production Organizations Brief study of AIR OPS: Air operators Brief study of European Regulation EU N 1321/2014, related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and to the approval of the personnel involved in these tasks Brief study of EASA PART M: - Subpart D: Maintenance Standards - Subpart E: Components - Subpart H: Certificate of Release to Service Detailed study of EASA PART 145, Maintenance organizations: - General - Requirements in terms of facilities, tools, materials and data - Certifying staff - Safety policy and Quality system - Privileges of the approved organization - Principles of supervision Certificate of Release to Service (CRS): - Privileges - Obligations - Responsibilities EASA Form 1 and similar documents: - Description of the document - Regulatory requirements Knowledge assessment All regulatory documents are up-to-date with the latest issue in force. As an option and on request: EASA-approved examination (EASA PART 145 E.exam). Also available on request (Refer to Training datasheet Annexes to PART 145 )*: Annex: Detailed study of EASA Form 1 Annex: Regulation FAA 14 CFR 145 and MAG (United States) Annex: Regulation TCCA CAR Part V and MAG (Canada) Annex: Regulation CCAR Part 145 (China) 115 Annex: Regulation RBAC 145 (Brazil) 7 Annex: Regulations specific to third-country operators 135* S V *Annexes included Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER EASA Legislation 9

10 Aviation Legislation EASA PART M-145&CRS - Recurrent Training European Maintenance Regulation This training allows participants to maintain their regulatory knowledge in terms of aircraft maintenance and PART(s) M and 145 detailed requirements: Review and keep familiar with PART(s) M and 145 key-topics, and their latest amendments. Identify the different regulations in force to use the relevant information. Accountable Managers, technical managers, certifying staff, technicians. Individuals who wish to develop their basic knowledge of aviation legislation and the principles ruling application of European regulations in terms of aircraft maintenance. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) Brief study of PART 21: Design & Production Organizations Brief study of AIR OPS: Air operators Brief study of European Regulation EU N 1321/2014, related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and to the approval of the personnel involved in these tasks Brief study of EASA PART M: - Subpart D: Maintenance Standards - Subpart E: Components - Subpart H: Certificate of Release to Service Detailed study of EASA PART 145, Maintenance organizations: - General - Requirements in terms of facilities, tools, materials and data - Certifying staff - Safety policy and Quality system - Privileges of the approved organization - Principles of supervision Certificate of Release to Service (CRS): - Privileges - Obligations - Responsibilities EASA Form 1 and similar documents: - Description of the document - Regulatory requirements Knowledge assessment All regulatory documents are up-to-date with the latest issue in force. As an option and on request: EASA-approved examination (EASA PART 145 E.exam). EASA Legislation Also available on request (Refer to Training datasheet Annexes to PART 145 )*: Annex: Detailed study of EASA Form 1 Annex: Regulation FAA 14 CFR Part 145 and MAG (United States) Annex: Regulation TCCA CAR Part V and MAG (Canada) Annex: Regulation CCAR Part 145 (China) Annex: Regulation RBAC 145 (Brazil) * Annex: Regulations specific to third-country operators S V *Annexes included Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Laurent VALLIER 10

11 Aviation Legislation ANNEXES PART 145, EASA Form 1, FAA 14 CFR, TCCA CAR, CCAR, RBAC 145, etc. International maintenance regulations Get familiar with PART 145 key-topics and their latest amendments. This training has been specifically designed to provide participants with a thorough knowledge of the maintenance regulations in force within the international context. Understand PART 145 detailed requirements, and identify the different regulatory documentations to use the relevant information. Accountable Managers, technical managers, certifying staff, technicians. Individuals who wish to develop their basic knowledge of aviation legislation and the principles ruling application of maintenance regulations within the international context. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Annex: Detailed study of EASA Form 1 - Eligibility and Liability - Associated writing rules - The different blocks to complete - The Dual Release - Similar documents EASA Legislation Annex: Study of FAA 14 CFR 145 and MAG: American repair workshops - FAA (Federal Aviation Authorities) - MAG and FAA 14 CFR Part 145 Annex: Study of TCCA CAR Part V and MAG: Canadian repair workshops - TCCA (Transport of Canada) - MAG and CAR Part V Annex: Study of CCAR 145 and Form AAC-038: Chinese repair workshops - CAAC (General Administration of Civil Aviation of China) - CCAR Part 145 Annex: Study of RBAC 145 and Form F : Brazilian repair workshops - ANAC (Agência Nacional de Aviaçao) - MAG and RBAC 145 Annex: Regulations specific to third-country operators 20 for one or several annexes Annexes are provided on request upon registration to «EASA Part 145 & CRS» training. Training Manager: Laurent VALLIER 11

12 PMA / EPA & Suspected unapproved parts Aviation Regulations Be able to identify, describe and report any suspected unapproved parts (Bogus Parts). Become familiar with the Quality Assurance rules implemented to detect and deal with unapproved parts. This training provides participants with a basic knowledge in terms of identification of PMA (Parts Manufacturer Approval) and EPA (European Parts Approval). Accountable Managers, technical managers, Continuing Airworthiness managers, certifying staff, technicians, log and support staff. Documentation provided to the participants General: - Suspected unapproved parts Applicable regulation: - European regulations - American regulations EASA Legislation A few examples What must be done? - Reduce risks - Participate in the detection of unapproved parts - Comply with the procedures in force in case of doubt - Report to the relevant Authorities Notions of critical parts Aircraft dismantling: - Applicable regulations and rules PMA (Parts Manufacturer Approval): - Definitions - Acceptance rules EPA (European Parts Approval): - Definitions - Acceptance rules Training Manager: Laurent VALLIER 12

13 AIR OPS Legislation European regulation ruling air transport S V Understand and get familiar with the key-topics of EASA AIR OPS regulation, and its latest amendments. Provide the participants with the required regulatory knowledge in terms of aircraft operation for commercial and non-commercial transport within the European context. Accountable Managers, Technical managers, Flight Crew, continuing airworthiness managers, support staff, flight operations staff, quality staff and air operators (aircraft or helicopters). Documentation provided to the participants For E-learning/Blended, consult our corporate training policy General: basic regulatory principles and definitions, statistics on flight safety Air transport organization: - ICAO, EASA, DGAC, DSAC and OSAC General presentation of European Regulation AIR OPS EU N 965/2012: Detailed study of PART ARO - GEN General requirements - OPS Air operations - RAMP Ramp inspections of aircraft - Supervision and management of exemptions Detailed study of PART ORO - GEN General requirements - AOC Air Operator Certification - DEC Declaration - SPO Specialized Operations - MLR Manuals, Logs and Records - SEC Security - FC Flight Crew - CC Cabin Crew - TC Technical Crew - FTL Flight Time Limitations Detailed study of PART CAT - GEN General requirements - OP Operating Procedures - POL Performance and Operating Limitations - IDE Instruments, Data and Equipment Detailed study of PART SPA : - GEN General requirements - PBN Performance-Based Navigation - MNPS Operations with Minimum Navigation Performance Specifications - RVSM Operations in airspace with Minimum Vertical Separation Minima - LVO Low Visibility Operations - ETOPS Extended Range Operation with two-engined aeroplanes - DG Dangerous Goods - HHO Helicopter Hoist Operations - HEMS Helicopter Emergency Medical Service Brief study of PART NCC - GEN General requirements - OP Operating procedures - POL Performance and Operating Limitations - IDE Instruments, Data and Equipment Brief study of PART NCO and SPO - GEN General requirements - OP Operating procedures - POL Performance and Operating Limitations - IDE Instruments, Data and Equipment - SPEC Specialized Operations Knowledge assessment (MCQ test) EASA Legislation Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Florence GIRARD 13

14 Aviation Legislation EASA PART 66 and 147 European Maintenance Regulation Get familiar with PART(s) 66 & 147 key-topics and their latest amendments: Understand PART(s) 66 & 147 detailed requirements. Identify and use the relevant information. Provide participants with the required regulatory knowledge in terms of maintenance staff licences and approved training organizations. Accountable Managers, technical managers, quality managers, technicians and training managers working within approved training Centres. Documentation provided to the participants European Aviation Safety Agency (EASA): - Regulation EC N 216/2008 (basic regulation) Brief study of European regulation N 1321/2014, related to the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and to the approval of the personnel involved in these tasks. Detailed study of PART 66, Aircraft Maintenance Licence: - Applicants privileges - Requirements in terms of basic knowledge - Requirements in terms of basic experience - Basic training programme - Practical and type training programme (tasks/ratings) - Examination programme - Conditions for the issuance and continued validity of an aircraft maintenance licence Detailed study of PART 147, approved training and examination organizations: - Requirements in terms of facilities - Requirements in terms of personnel - Instructional equipment - Quality system - Examination standards - Supervision of approved organizations Knowledge assessment All regulatory documents are up-to-date with the latest issue in force. EASA Legislation As an option and on request: EASA E.examination (PART 66 and 147 E.exams) Training Manager: Laurent VALLIER 14

15 Aviation Legislation EMAR/FRA 145 Military and State maintenance regulation Understand the objectives of the EMAR/FRA 145, and the way it contributes to the continuing airworthiness of military and State aircraft. Get familiar with the principles ruling the use and authoring of regulatory airworthiness documents. This training provides the participants with a culture of State aviation regulation. Accountable Managers, technical managers, certifying staff, technicians, supervisors. Individuals who wish to develop their basic knowledge in terms of aviation legislation, and the principles ruling application of military and State regulations in terms of aviation maintenance. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Definition of Safety and Airworthiness State and Military regulatory environment in France and in Europe: - French Decree N 1551 from December 7th, 2006 Functions of the regulatory Authorities: - Functions of the Technical and Operational Authorities, DGA, DSAé, and the specific part played by the Quality Assurance of the approved organization. Principle ruling the certification of military and State aircraft Brief study of EMAR/FRA 21 and related Subparts: - Layout of the regulatory document - Study of the relevant Subparts Brief study of Inter-ministerial Instruction related to continuing airworthiness (EMAR/FRA M, 145, 66 and 147) EMAR/FRA M and related Subparts: - Scope of application, Continuing Airworthiness, Maintenance standards, Components, Management and Certification of airworthiness Detailed study of EMAR/FRA 145: Approved organization requirements - Facilities, Human resources, Certifying staff, Maintenance data, Tools, Processes, Occurrence reporting - Safety policy and Quality system - Privileges of the maintenance organization - Supervision by the Authorities Study of the MOE CRS (Certificate of Release to Service) and support documents: - Privileges & Responsibilities - Support documents (EMAR/FRA Form 1 & similar documents) Annexes: - EDA: European Defence Agency - EMARs: European Military Airworthiness Requirements Knowledge assessment All regulatory documents are up-to-date with the latest issue in force. EASA Legislation Training Manager: Laurent VALLIER 15

16 Aviation Legislation - Differences between EMAR/FRA 145 and EASA PART M/145 Military and State maintenance regulation Understand the objectives of the FRA/EMAR 145, and the way it contributes to the continuing airworthiness of military and State aircraft. Get familiar with the principles ruling the use and authoring of regulatory airworthiness documents. Identify the differences between the regulation ruling civil maintenance and the one ruling State aircraft maintenance. This training provides the participants with a culture of State aviation regulation. Accountable Managers, technical managers, certifying staff, technicians, supervisors. Individuals who wish to develop their basic knowledge in terms of aviation legislation, and the principles ruling application of military and State regulations in terms of aviation maintenance. Prerequisite: Be familiar with either of the concerned regulations. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy State and military regulatory environment in France and in Europe: - French Decree N 1551 from December 7th, 2006, its related directives and instructions - Differences between civil and military Authorities Functions of the regulatory Authorities: - Functions of the Technical and Operational Authorities, DGA, DSAé, and the specific part played by the Quality Assurance of the EMAR/FRA 145-approved organization Principle ruling the certification of military aircraft - Definitions and Reference documents Differences between European civil regulation EU N 1321/2014 (and its latest amendments) and Inter-ministerial Instruction related to continuing airworthiness (EMAR/FRA M, 145, 66 and 147) Differences between EASA Part M and EMAR/FRA M: - Scope of application, Continuing Airworthiness, Maintenance standards, Components, Management and Certification of airworthiness Differences between EASA PART 145 and EMAR/FRA 145: - Facilities, Human resources, Certifying staff, Maintenance data, Tools, Processes, Occurrence reporting - Safety policy and Quality system - Privileges of the maintenance organization - Supervision by civil and military Authorities Study of the MOE CRS (Certificate of Release to Service) and support documents: - Support documents (EMAR/FRA Form 1 & similar documents) Annexes: - EDA: European Defence Agency - EMARs: European Military Airworthiness Requirements Knowledge assessment All regulatory documents are up-to-date with the latest issue in force. EASA Legislation Training Manager: Laurent VALLIER 16

17 Aviation Legislation Instructor Aviation Legislation & Instructional Training Aviation legislation: Understand and get familiar with the different regulations in force within the European and international contexts. Identify the different regulatory documentations so as to use the relevant information. This training has been specifically designed to provide participants with a thorough knowledge of the regulations ruling national and international Civil Aviation. Instructor: Get familiar with the techniques related to instruction: how to structure the content of a training course, to design instructional supports and tools, to animate and energize a training group, to assess the progress of trainees and to validate their skills. Personnel involved in Aviation Legislation. Electronic documentation provided to the participants (touchpad including the Legislation courseware) Evidence-Based Training (EBT) scenarios For E-learning/Blended, consult our corporate policy for trainees LEGISLATION: 2 days Worldwide organization of air transport: ICAO, FAA, TCCA, CAAC, EASA, DGAC and OSAC Airworthiness certification of aircraft and related parts European regulation EU N 748/2012 PART 21: Production organizations (Subpart G) and Design organizations (Subpart J) AIR-OPS (European air operators) European regulation EU N 1321/2014 PART M Subpart F Subpart G Subpart I PART 145/FAA 14 CFR145 : Maintenance organizations CRS & release documents PART 66: Aircraft maintenance Licence PART 147: Training/Examinations organizations INSTRUCTOR: 3 days Including 1 day in E-learning The instructor Adult trainees Environment Instructional tools and techniques How to start a training course Training objectives Training plan Techniques and processes to animate a course Skills assessment Recurrent training: Subjects to cover to privilege Practical exercise based on the dissemination of a training, and assessment of the student- instructor: Dynamic presentation of a subject by each participant. All regulatory documents are up-to-date with the latest issue in force. Analysis and assessment of each presentation. EASA Legislation S C Training Manager: Laurent VALLIER 17

18 Internal Quality Auditor Initial training PART 21 - M AIR OPS approved organizations Learn how to develop and implement an internal quality audit within a PART 21, M, 145, 147 or AIR OPS organization while complying with basic Quality standards (ISO 9001) and aviation regulatory requirements. Participate in the management of risks while boosting performance. Quality assurance manager and staff who wish to develop and conduct audit programmes. Personnel who wish to be involved in the Quality process. Prerequisite: Successful completion of an initial training on Aviation Legislation. Documentation provided to the trainees Evidence-Based Training (EBT) scenarios For E-learning/Blended, consult our corporate policy for trainees Quality related concepts: - What is quality about? - What is standardization about? - What is a standard about? - Certification and accreditation - Quality management - ISO standards Quality audits: - - Categories and types of audits - Fundamental principles Audit process: - Planning - Preparation - Interviews - Audit report - Implementing and tracking corrective actions Auditor s scope of competence: - Behaviors - Precautions Practical exercises: (07 hours) - From the audit preparation to the final report - Analysis and feedback on the participants behaviors EASA Legislation All regulatory documents are up-to-date with the latest issue in force. S C Including 1 day in E-learning Training Manager: Laurent VALLIER 18

19 Human Factors Initial training & SMS Awareness Human Factors & Safety Management System Rate ( ) S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Understand the origins of errors, identify and avoid situations likely to generate human errors within one s scope of work. Make the trainee s aware of his physiological and psychological limits, and improve the reliability and safety of all actors taking part in maintenance operations. Become familiar with the Safety Management System (SMS) fundamentals. All personnel from EASA Part M and Part 145-approved organizations, and their related subcontractors. Qualified mechanics who, within the scope of Parts M, 145 and 66 regulations, wish to extend their knowledge on the subject. Role-play and situational exercises Documentation provided to the participants EBT (Evidence Based Training) scenario methodology For E-learning/Blended, consult our corporate training policy Generalities and introduction to Human Factors Safety culture / organizational factors Human errors Human performance and limitations Environment Procedures, information, tools and their related use Communication Team work Professionalism and integrity Safety Management System awareness approach Implementation of the Human Factors and SMS approach Case-studies based on real-life experiences Compliant with DGAC fascicles P54.45 and P50.11, and the latest issue of the Safety Management System implementation guidelines. Training Manager: Stéphanie CHEVALLIER Safety Management System & Human Factors 19

20 Human Factors Recurrent training & SMS Awareness Human Factors & Safety Management System Rate ( ) S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Understand the origins of errors, identify and avoid situations likely to generate human errors within one s scope of work. Make the trainee s aware of his physiological and psychological limits, and improve the reliability and safety of all actors taking part in maintenance operations. Remain familiar with the Safety Management System (SMS) fundamentals. All personnel from EASA Part M and Part 145-approved organizations, and their related subcontractors. Qualified mechanics who, within the scope of Parts M, 145 and 66 regulations, wish to extend their knowledge on the subject. Personnel who have attended an Initial training on Human Factors & SMS for less than two years. Role-play and situational exercises Documentation provided to the participants EBT (Evidence Based Training) scenario methodology For E-learning/Blended, consult our corporate training policy Generalities and introduction to Human Factors Safety culture / organizational factors Human errors Human performance and limitations Environment Procedures, information, tools and their related use Communication Team work Professionalism and integrity Safety Management System awareness approach Implementation of the Human Factors and SMS approach Case-studies based on real-life experiences Experience feedback Compliant with DGAC fascicles P54.45 and P50.11, and the latest issue of the Safety Management System implementation guidelines. Training Manager: Stéphanie CHEVALLIER Safety Management System & Human Factors 20

21 Human Factors and SMS Instructor Human Factors & Safety Management System Rate ( ) S C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Human Factors / Safety Management System: Implement Human Factors and a Safety Management System within your organization, and develop an efficient communication on their implementation. Case studies: Be able to analyze events/incidents/accidents to implement the most relevant actions with an appropriate communication. Instruction: Get familiar with the techniques related to instruction: how to structure the content of a training, to design instructional supports and tools, to animate and energize a training group, to assess the progress of trainees and to validate their skills. Future maintenance safety managers or instructors, intending to get involved in PART M, 145 or 147 organizations. Personnel who wish to take part in Human Factors and SMS. Case-studies based on real-life work experiences EBT (Evidence-Based Training) scenarios ( Practical exercises dedicated to the presentation of a training ) Electronic documentation provided to the participants (touchpad including the HF & SMS courseware) For E-learning/Blended, consult our corporate policy for trainees HF&SMS-Case studies: 3 days Generalities and introduction to Human Factors & SMS awareness Safety culture / organizational factors Human errors Human performance and limitations Environment Procedures, information, tools and their related use Communication Team work Professionalism and integrity Implementation of the Human Factors and SMS approach in a company SMS Awareness Case studies Investigatory methodology INSTRUCTOR: 3 days Including 1 day in E-learning The instructor Adult trainees Environment Instructional tools and techniques: How to start a training Training objectives Training plan Techniques and processes to animate a course Skills assessment Practical exercise based on the dissemination of a training course, and assessment of the student-instructor: Dynamic presentation of a subject by each participant. Assessment of each presentation. Compliant with DGAC fascicles P54.45 and P50.11, and the latest issue of the Safety Management System implementation guidelines. Option*: Supervision and assessment of the student-instructor during actual training sessions. Supervision of the student-instructor during a training session provided to a group of trainees. Logistic assistance of the student-instructor, complemented by a theoretical training, if needed. *This option will allow you to validate your certification as a Human Factors Instructor, in compliance with EASA Parts 145 & 147 regulations. : Internal instructors who successfully attended the «Human Factors Instructor» training. Training hours: 11 hours Rate: 1100 Euros Training Manager: Stéphanie CHEVALLIER Safety Management System & Human Factors 21

22 Internal Instructor Internal Trainer Instructional training Rate ( ) S C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Be able to: Structure the content of a training, and design instructional supports and tools. Animate and energize a training group. Assess the progress of trainees, and validate their skills. Personnel holding a sufficient work experience (3 years recommended), and managing the instructional subject. Documentation provided to the participants Exercises dedicated to animation techniques, and concluded by a group analysis EBT (Evidence-Based Training) scenarios For E-learning/Blended, consult our corporate policy for trainees The Instructor / Trainer Adult trainees Environment Instructional tools and techniques: - How to start a training course - Training objectives - Training plan - Techniques and processes to animate a course Skills assessment Practical exercise based on the dissemination of a training, and assessment of the student-instructor: 07 hours - Dynamic presentation of a subject by each participant in his scope of competence. - Analysis and assessment of each presentation. Training Manager: Stéphanie CHEVALLIER Safety Management System & Human Factors 22

23 Safety Management System Initial training Safety Management System Rate ( ) S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Identify the principles ruling the management of existing or potential risks for flight safety within approved organizations. Be able to implement an SMS approach within a team or Department. Become familiar with the concepts of safety and risk management. All personnel involved in an SMS approach within AIR-OPS, ATO, PART M/G or 145 organizations, airport management or support organizations and their related subcontractors. Managers, quality and safety technicians. Case-studies based on real-life work experiences Role-play and situational exercises Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Introduction to the SMS Safety fundamentals The French National Safety Plan (NSP) Organizational risks The 4 cornerstones of ICAO ICAO/EASA/DGAC requirements Core of the SMS: - Identification of hazards and unexpected events, and their criticality - Detection and tracking criteria for safety-related events - Collection and Reporting tools for safety-related information - Definition and implementation of actions The sharing of responsibility with the SMS Organizational models for companies SMS fundamentals: - Safety culture - Safety policy and objectives - Risk management - Risk mapping - Ensuring continued safety - Promoting safety Risk management in detail: - Methodology - Matrix of risks, and risk assessment Case studies based on practical scenarios and exercises Safety and performance indicators Reporting system for hazardous events and incidents Study of the company corporate Safety Management System manual (Optional) Knowledge assessment Compliant with DGAC Safety Management System implementation guidelines, and OSAC fascicles P & 50.11, latest issues. Training Manager: Laurent VALLIER Safety Management System & Human Factors 23

24 Safety Management System Awareness training Safety Management System Identify the principles ruling the management of existing or potential risks for flight safety within AIR OPS, ATO, PART M/G or 145 approved organizations. Become familiar with the concepts of safety and risk management. Rate ( ) S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. All personnel from AIR-OPS, ATO, PART M/G or 145 organizations, airport management or support organizations and their related subcontractors. Case-studies based on real-life work experiences Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Introduction to the SMS Safety fundamentals ICAO/EASA/DGAC requirements The 4 cornerstones of ICAO The sharing of responsibility with the SMS SMS fundamentals: - Safety culture Safety policy and objectives Risk management Risk mapping Ensuring continued safety Promoting safety Reporting system for hazardous events and incidents Safety investigations SMS implementation Presentation of the company SMS manual (Optional) Knowledge assessment Compliant with DGAC Safety Management System implementation guidelines and OSAC fascicles P & 50.11, latest issues. Training Manager: Laurent VALLIER Safety Management System & Human Factors 24

25 SMS Manager Module 1 Safety Management System Rate ( ) S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Acquire the required knowledge to be able to: Implement an efficient corporate SMS approach Manage organizational risks on a corporate basis Have an efficient «reporting» system Use an efficient corporate communication on the subject Get familiar with the concepts of safety and risk management. Safety nominated Managers within AIR OPS, ATO, Part M/G or Part 145 approved organizations and airports. Practical examples to illustrate all subjects included in the programme Case-studies including open-ended questions Documentation provided to the participants EBT (Evidence-Based Training) scenarios For E-learning/Blended, consult our corporate training policy Safety fundamentals The 4 cornerstones of ICAO, and ICAO/EASA/DGAC requirements Core of the SMS: - Identification of hazards and unexpected events, and their criticality - Detection and tracking criteria for safety-related events - Collection and Reporting tools for safety-related information - Definition and implementation of actions The sharing of responsibility with the SMS SMS implementation step by step: - Step 1: Planning - Step 2: Management Board commitment - Step 3: Layout - Step 4: Identification of hazards - Step 5: Management of risks - Step 6: Capacity to conduct investigations and audits - Step 7: Capacity to conduct safety analyses - Step 8: Promoting safety - Step 9: Documentation on the management of Safety and Information - Step 10: Supervising safety and monitoring performance Solutions available to implement an efficient SMS approach Knowledge assessment Compliant with ICAO Annex 19, DGAC Safety Management System implementation guidelines, and OSAC fascicles P & 50.11, latest issues. Training Manager: Laurent VALLIER Safety Management System & Human Factors 25

26 SMS Manager Modules 2 & 3 Safety Management System Rate ( ) Understand the principles ruling the prevention of accidents in civil aviation. Get familiar with the means and resources available to: assess the risks of accidents, deal with events through hazard detection, conduct investigations, report to relevant committees, compile final reports, track and assess all actions undertaken. Understand the need to promote the SMS, get the commitment of the whole personnel and allow for its optimum efficiency within one s company. Safety nominated Managers within AIR OPS, ATO, Part M/G or Part 145 approved organizations. Personnel nominated as Human Factors/Flight Safety & SMS auditors/investigators within an organization or airport. Prerequisite: Successful completion of the «SMS Manager - Module 1» training. Combination of theoretical courses, representative examples and practical exercises All exercises are carried out individually, discussed in pairs and concluded on a groupwork basis. Topics are provided either by the instructor or the trainees EBT (Evidence-Based Training) scenarios Practical considerations: - Regulatory framework of the SMS - and prevention of accidents - Practical operational conditions - How to get the commitment of the whole personnel within a company Practical conduct of an investigation: - Information related to an event, and hazard detection - Collection of useful and relevant information, and interviews with the different actors involved - Analysis (use of such tools as ADC, SHELL, MEDA, REASON model, etc.) - Proposed actions - Issuance of a work document intended for the SMS Committee - Issuance of a final report including all approved actions - Tracking of the implemented actions - Management of related database records - Experience feedback towards all technicians - Conditions and principles ruling data exchanges outside the company - Recurrent assessment of the SMS implementation Knowledge assessment Compliant with ICAO Annex 19, DGAC Safety Management System implementation guidelines, and OSAC fascicles P & 50.11, latest issues. Training Manager: Laurent VALLIER Safety Management System & Human Factors 26

27 SMS & HF Interview Techniques Safety Management System Rate ( ) Become familiar with the techniques that must be used to efficiently conduct an oral interview, designed to collect information about flight safety and Human Factors. Identify and use the most appropriate techniques according to the context. Integrate the collected information into a final report. SMS and Human Factors investigator. SMS and Human Factors manager working within a PART M/G, PART 145, AIR OPS approved organization or an airport. Flight Safety Officer working within an ATO or AIR OPS approved organization. Individuals who need to collect oral information as a complement to technical investigations in the scope of their duties. Prerequisite: Successful completion of the «SMS Manager - Module 1» training. Situational exercises carried out in pairs. Topics are provided either by the instructor or the trainees Use of video supports to analyze situational interviews Target topics preliminarily selected by the instructor and the trainee Documentation provided to the participants EBT (Evidence-Based Training) scenarios Scope and definitions: - - The interview within the SMS investigation process The different types of interview, and selection of the most appropriate type Conduct of an interview: Preparation, resources and materials Operational approach Introduction Content, oral exchange between the investigating and the investigated parties Conclusion Further development: Conditions for a successful interview Improving listening skills Reliability of the collected information How to use information within an investigatory report Knowledge assessment Training Manager: Laurent VALLIER Safety Management System & Human Factors 27

28 How do airplanes fly? Theory and Techniques Aviation Techniques S V Identify the functions of the different systems of an airplane, and understand how they operate. Develop a sense of technical curiosity to make participants understand and integrate the regulatory safety requirements associated to aviation. Allow participants to define their position within the «chain» of air transport, to reinforce their motivation in the conduct of their duties and assigned tasks. Commercial and technical managers, engineers, mechanics and administration employees. Individuals who wish to be provided with both a technical vocabulary and a general overview of the operational mode of airplanes, for a professional guidance towards airport, production, operation or maintenance trades. This training is specifically adapted to all employees who need to complement their integration process within a company. Simulator sessions (ATR, Boeing 737 and Airbus 320): on site Visit of airplanes included in a maintenance or production process: on site Documentation provided to the participants For E-learning/Blended, consult our corporate training policy General description of an airplane Detailed description of a Toulouse/Paris flight on board an Airbus A320 Regulatory requirements applicable in flight Production and maintenance processes Principles of flight aerodynamics and mechanics Airframe (fuselage, wings, stabilizers, rudder and elevators) Flight controls (ATA 27, 55, 57) Fuel system (ATA 28) Hydraulic system (ATA 29) Electrical system (ATA 24) Cabin equipment and fire protection system (ATA 25, 26) Landing gears (ATA 32) Pneumatic and oxygen systems (ATA 21, 35) Turbine, piston and prop engines Flight instruments (ATA 22, 23, 34, 31) Practical exercises on flight and maintenance simulators: on site Knowledge assessment Aviation Techniques Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Reynald DACHICOURT 28

29 Safety rules in maintenance workshops Aviation Techniques Be able to identify essential issues in terms of flight safety and personnel safety during maintenance operations conducted on aircraft. Remain aware of the fundamental principles related to the safety of personnel and property during maintenance operations. Promote a positive attitude concerning all steps taken to improve safety, and discourage all contrary practices. Technical or management personnel from production or maintenance organizations. Individuals who wish to work for an airline, a ground support company or a maintenance organization. This training is particularly adapted to newly recruited staff who need to complement their integration process within a company. Practical exercises focusing on the acquisition of basic behaviours and best practices Visit of aircraft on ground for maintenance purposes (on site) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Presentation of the work regulations applicable in France and in Europe INRS recommendations Presentation of an aircraft, its systems and the associated safety rules Traffic plans and traffic rules applicable in aerodromes and maintenance workshops Notions of Security applicable in aerodromes and companies Working rules related to Fuel Tank Safety Safety working rules related to hydraulic systems Safety working rules related to electrical systems (EWIS) Safety working rules related to air conditioning and oxygen systems Safety working rules to comply with in the vicinity of radar, laser or radio test operations Fire-fighting rules Safety rules related to the use of lifting and handling equipment Safety rules to comply with during jacking operations, and influence on aircraft weight and balance Case-studies focusing on the causes of incidents and accidents Personal and collective protection equipment Responsibilities of all involved parties Consequences of damage: flight safety and financial costs Visit of a parking area and a maintenance workshop (associated recommendations) Knowledge assessment Aviation Techniques S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 29

30 Fuel Tank Safety & CDCCL Level 1 Aviation Techniques Understand and become familiar with the application of this regulation introducing the notions of Critical Design Configuration Control Limitations (CDCCL) and Airworthiness Limitation Items (ALI) into airworthiness data. Provide participants with a technical knowledge in terms of Fuel Tank Safety (FTS). Quality and management personnel (as per ED 2009/006/R and ED 2009/007/R), involved in the maintenance or continuing airworthiness of fuel systems and aircraft impacted by these regulatory requirements. Study of accident and incident reports on the subject Practical examples to illustrate each subject of the programme Examples of Airworthiness Directives and Service Bulletins Study of relevant maintenance documents (AMM, CMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios TWA 800 accident investigation report History of aircraft flammability reduction programme Notions of Critical Design Configuration Control Limitations (CDCCL), and associated requirements Operational rules related to Fuel Tank Safety Maintenance rules related to Fuel Tank Safety Fuel tank inerting systems Production requirements (e.g. CS 25 and FAA 14CFR 25) Knowledge assessment Aviation Techniques Compliant with AMC 145, Appendix IV: Fuel Tank Safety Training S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 30

31 Fuel Tank Safety & CDCCL Level 2 Initial training Aviation Techniques Understand and become familiar with the application of this regulation introducing the notions of Critical Design Configuration Control Limitations (CDCCL) and Airworthiness Limitation Items (ALI) into airworthiness data. Provide participants with a technical knowledge in terms of Fuel Tank Safety (FTS). Personnel in charge of the continuing airworthiness of aircraft and fuel systems impacted by these regulatory requirements (as per ED 2009/006/R and ED 2009/007/R). Projection of slide-shows (C.B.T.) Study of accident and incident reports on the subject Practical examples to illustrate each subject of the programme Examples of Airworthiness Directives and Service Bulletins Study of relevant maintenance documents (AMM, CMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios TWA 800 accident investigation report History of aircraft flammability reduction programme Implemented industrial solutions Analysis of work documents Notions of Critical Design Configuration Control Limitations (CDCCL), and associated requirements Airworthiness Limitation Items (ALI) of the fuel system Production requirements: CS 25 and FAA 14 CFR 25 Development of Part M and Part 145 AMC Operational rules related to Fuel Tank Safety Maintenance rules related to Fuel Tank Safety Fuel tank inerting systems Knowledge assessment Aviation Techniques Compliant with AMC 145, Appendix IV: Fuel Tank Safety Training S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 31

32 Fuel Tank Safety & CDCCL Level 2 Recurrent training Aviation Techniques Understand and become familiar with the application of any new technical and regulatory requirements (related to equipment, tools, directives, documentation, AD/CN, SB, BI...) in terms of Fuel Tank Safety (FTS). Provide the participants with a recurrent training in terms of fuel tank safety. Personnel who have successfully completed the «FTS Level 2 Initial Training» for less than 2 years. Personnel involved in the maintenance and continuing airworthiness of fuel systems and aircraft concerned by these regulatory requirements. Study of accident and incident reports on the subject Practical examples to illustrate each subject of the programme Examples of Airworthiness Directives and Service Bulletins Study of relevant maintenance documents (AMM, CMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios Reminder of EASA and FAA regulatory key-topics Reminder of aircraft flammability reduction programme Implemented industrial solutions Analysis of work documents Examples of Critical Design Configuration Control Limitations (CDCCL) Airworthiness Limitation Items (ALI) of the fuel system Production requirements: CS 25 and FAA 14 CFR 25 Development of Part M and Part 145 AMC Reminder of the operational rules related to Fuel Tank Safety Reminder of the maintenance rules related to Fuel Tank Safety Fuel tank inerting systems Knowledge assessment Aviation Techniques Compliant with AMC 145, Appendix IV: Fuel Tank Safety Training S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 32

33 Internal Instructor - Fuel Tank Safety & CDCCL Aviation techniques FTS & CDCCL: Understand and become familiar with the application of this regulation. Provide participants with a technical knowledge in terms of FTS & CDCCL. INSTRUCTOR: Get familiar with the techniques related to instruction: how to structure the content of a training course, to design instructional supports and tools, to animate and energize a training group, to assess the progress of trainees, and to assess their skills. Future internal instructors in charge of the dissemination of FTS & CDCCL regulations on a corporate basis, or in the scope of Type Ratings programmes (if needed). Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Analysis of relevant maintenance documents (AMM, CMM) EBT (Evidence-Based Training) scenarios Documentation provided to the participants For E-learning/Blended, consult our corporate training policy FTS & CDCCL: 2 days Including 1 day in E-learning INSTRUCTOR: 3 days Including 1 day in E-learning Aviation Techniques TWA 800 accident investigation report History of aircraft flammability reduction programme Implemented industrial solutions Analysis of work documents Notions of Critical Design Configuration Control Limitations (CDCCL), and associated requirements Airworthiness Limitation Items (ALI) of the fuel system Production requirements: CS 25 and FAA 14 CFR 25 Development of Part M and Part 145 AMC Operational rules related to Fuel Tank Safety Maintenance rules related to Fuel Tank Safety Fuel tank inerting systems The instructor Adult trainees Environment Instructional tools and techniques: How to start a training course Training objectives Training plan Techniques and processes to animate a course Skills assessment Recurrent training: Subjects to cover to privilege Practical exercise based on the dissemination of a training course, and assessment of the student-instructor. Analysis and assessment of each presentation S V Compliant with AMC 145, Appendix IV: Fuel Tank Safety Training. Training Manager: Eric PELLETIER 33

34 EWIS Group 1 Theory Initial Training Electrical Wiring Interconnection Systems Aviation Techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Maintenance technicians from categories B1 and B2, certifying staff, or personnel involved in EWIS maintenance (repair, replacement). Personnel working on the maintenance of aircraft or components, in the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General practices B. Documentation on Wiring Practices C. Inspections D. Housekeeping philosophy E. Electrical wires F. Connective devices G. Repairs of connective devices (theoretical notions) Knowledge assessment Aviation Techniques Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 34

35 EWIS Group 1 Practice Initial Training Electrical Wiring Interconnection Systems Aviation techniques Be able to comply with EWIS regulation in a practical way. Provide participants with a practical knowledge in terms of EWIS assembly and repair practices. Maintenance technicians from categories B1 and B2, certifying staff or personnel involved in EWIS maintenance (repair, replacement). Practical exercises carried out on site Study of relevant maintenance documents (AMM, CMM, WDM ) Use of specifically approved tools EBT (Evidence Based Training) scenarios G. Repairs of connective devices: - G.37 Circular connectors - G.38 Rectangular connectors - G.39 Terminal blocks Modular - G.40 Terminal blocks Non-modular - G.41 Grounding modules - G.42 Pressure seals Aviation Techniques Skills assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 35

36 EWIS Group 1 Recurrent Training Theory and Practice Electrical Wiring Interconnection Systems Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Maintenance technicians from categories B1 and B2, certifying staff, or personnel who have successfully completed EWIS Group 1 initial training for less than 2 years, and who are involved in EWIS maintenance (repair, replacement). Personnel working on the maintenance of aircraft or components, in the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Practical exercises carried out on site Documentation provided to the participants EBT (Evidence Based Training) scenarios Aviation Techniques A. EWIS General practices B. Documentation on Wiring Practices C. Inspections D. Housekeeping philosophy E. Electrical wires F. Connective devices G. Repairs of connective devices Skills assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 36

37 EWIS Group 2 Initial training Electrical Wiring Interconnection Systems Aviation Techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Maintenance technicians from categories B1 and B2, certifying staff, or personnel carrying out inspections and tests on EWIS. Personnel working on the maintenance of aircraft or components, in the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General practices B. Documentation on Wiring Practices C. Inspections D. Housekeeping philosophy E. Electrical wires F. Connective devices Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 37

38 EWIS Group 2 Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Maintenance technicians from categories B1 and B2, certifying staff, or personnel who have successfully completed EWIS Group 2 initial training for less than 2 years, and who are involved in EWIS maintenance (repair, replacement). Personnel working on the maintenance of aircraft or components, in the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General practices B. Documentation on Wiring Practices C. Inspections D. Housekeeping philosophy E. Electrical wires F. Connective devices Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 38

39 EWIS Group 3 Initial Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Personnel from PART M / PART 21 / PART 145 approved organizations who are involved in the design of wire assemblies on serviceable aircraft, engines or equipment. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios B. Documentation on Wiring Practices B.8 Standard Wiring Practices Manual Layout and Overview B.9 Chapter cross-reference index B.10 Important data and tables B.11 Wiring Diagram Manual B.12 Other applicable documentations D. Housekeeping philosophy D.20 Contamination protection planning D.21 Protection during aircraft maintenance and repairs D.22 Cleaning procedures E. Electrical wires E.23 Wire identification - Types and Production E.24 Insulation qualities and damage limits E.25 Inspection criteria for wires and wire bundles E.26 Wire bundle installation practices E.27 Critical areas and typical damage E.28 Maintenance and repair procedures E.29 Sleeving E.30 Unused wires - Termination and Storage E.31 Electrical bonding and grounding F. Connective devices F.32 Identification and types of general connectors F.33 Cautions and precautions F.34 Visual inspection procedures F.35 Typical damage found F.36 Repair procedures Aviation Techniques S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/2008. Training Manager: Eric PELLETIER 39

40 EWIS Group 3 Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Personnel from PART M / PART 21 / PART 145 approved organizations who have successfully completed EWIS Group 3 initial training for less than 2 years, and who are involved in the design of wire assemblies on serviceable aircraft, engines or equipment. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios B. Documentation on Wiring Practices B.8 Standard Wiring Practices Manual Layout and Overview B.9 Chapter cross-reference index B.10 Important data and tables B.11 Wiring Diagram Manual B.12 Other applicable documentations D. Housekeeping philosophy D.20 Contamination protection planning D.21 Protection during aircraft maintenance and repairs D.22 Cleaning procedures E. Electrical wires E.23 Wire identification - Types and Production E.24 Insulation qualities and damage limits E.25 Inspection criteria for wires and wire bundles E.26 Wire bundle installation practices E.27 Critical areas and typical damage E.28 Maintenance and repair procedures E.29 Sleeving E.30 Unused wires - Termination and Storage E.31 Electrical bonding and grounding F. Connective devices F.32 Identification and types of general connectors F.33 Cautions and precautions F.34 Visual inspection procedures F.35 Typical damage found F.36 Repair procedures Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/2008. Training Manager: Eric PELLETIER 40

41 EWIS Group 4 Initial Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Personnel involved in the maintenance of aircraft, engines or equipment, but who do not directly work on EWIS (except for the replacement of a harness as an LRU (Line Replaceable Unit)). Personnel working on the maintenance of components out of the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A EWIS General Practices A.1 Safety practices A.2 Handling and protection of Electro Static Discharge (ESD) sensitive devices A.7 Replacement of LRUs General Practices C Inspections C.13 General Visual Inspection, Detailed inspection, Special Detailed Inspection and Zonal inspection: their criteria and standards C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination D.20 Contamination protection planning D.21 Protection during maintenance and repair operations D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage E.31 Electrical bonding and grounding Aviation Techniques Knowledge assessment S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/2008. Training Manager: Eric PELLETIER 41

42 EWIS Group 4 Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Personnel involved in the maintenance of aircraft, engines or equipment, but who do not directly work on EWIS (except for the replacement of a harness as an LRU (Line Replaceable Unit)). Personnel who have successfully completed EWIS Group 4 initial training for less than 2 years. Personnel working on the maintenance of components out of the scope of Approvals from types C2 (Autoflight), C3 (Communications and Navigation), C5 (Electrical Power and Lights), C13 (Instruments) Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A EWIS General Practices A.1 Safety practices A.2 Handling and protection of Electro Static Discharge (ESD) sensitive devices A.7 Replacement of LRUs General Practices C Inspections C.13 General Visual Inspection, Detailed inspection, Special Detailed Inspection and Zonal inspection: their criteria and standards C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination D.20 Contamination protection planning D.21 Protection during maintenance and repair operations D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage E.31 Electrical bonding and grounding Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 42

43 EWIS Group 5 - Initial Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Personnel from PART M/G or PART 145 approved organizations who are involved in the design of assemblies, or the planning of maintenance tasks (structure or systems not including EWIS) on serviceable aircraft, engines or equipment. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios C. Inspections C.13 General Visual Inspection, Detailed inspection, Special Detailed Inspection and Zonal inspection: their criteria and standards C.14 Human factors in inspections C.15 Zonal inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.20 Contamination protection planning D.21 Protection during maintenance and repair operations D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage E.31 Electrical bonding and grounding Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ S V Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 43

44 EWIS Group 5 - Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Personnel from PART M/G or PART 145 approved organizations who are involved in the design of assemblies, or the planning of maintenance tasks (structure or systems not including EWIS) on serviceable aircraft, engines or equipment. Personnel who have successfully completed EWIS Group 5 initial training for less than 2 years. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM, WDM ) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios C. Inspections C.13 General Visual Inspection, Detailed inspection, Special Detailed Inspection and Zonal inspection: their criteria and standards C.14 Human factors in inspections C.15 Zonal inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.20 Contamination protection planning D.21 Protection during maintenance and repair operations D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage E.31 Electrical bonding and grounding Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 44

45 EWIS Group 6 - Initial Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. All service staff with duties in proximity to Electrical Wiring Interconnection Systems (ramp agents, maintenance personnel, ground handling personnel ). Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General Practices A.1 Safety practices C. Inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 45

46 EWIS Group 6 - Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. All service staff with duties in proximity to Electrical Wiring Interconnection Systems (ramp agents, maintenance personnel, ground handling personnel ). Personnel who have successfully completed EWIS Group 6 initial training for less than 2 years. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General Practices A.1 Safety practices C. Inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination D.22 Cleaning procedures E. Electrical wires E.27 Critical areas and typical damage Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 46

47 EWIS Groups 7&8 - Initial Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. Group 7: Flight Crew. Group 8: Cabin Crew. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General Practices A.1 Safety practices C. Inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination E. Electrical wires E.27 Critical areas and typical damage Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 47

48 EWIS Groups 7&8 - Recurrent Training Electrical Wiring Interconnection Systems Aviation techniques Understand and become familiar with the application of new regulations and techniques (equipment, tools, instructions, documentation, AD, SB, SIB ) in terms of EWIS. Allow participants to keep their skills and knowledge up to date in the scope of EWIS practices. Group 7: Flight Crew. Group 8: Cabin Crew. Personnel who have successfully completed the initial training of the related EWIS group for less than 2 years. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM) Documentation provided to the participants For E-learning/Blended, consult our corporate training policy EBT (Evidence Based Training) scenarios A. EWIS General Practices A.1 Safety practices C. Inspections C.16 Degradation and damage of wiring systems D. Housekeeping philosophy D.17 Sources of external contamination D.18 Sources of internal contamination D.19 Other sources of contamination E. Electrical wires E.27 Critical areas and typical damage Aviation Techniques Knowledge assessment Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/ Training Manager: Eric PELLETIER 48

49 Internal Instructor - EWIS Groups 1 to 8 Electrical Wiring Interconnection Systems Aviation techniques EWIS: Understand and become familiar with the application of EWIS regulation. Provide participants with a technical knowledge in terms of EWIS safety practices. INSTRUCTOR: Get familiar with the techniques related to instruction: how to structure the content of a training course, to design instructional supports and tools, to animate and energize a training group, to assess the progress of trainees, and to assess their skills. Future internal instructors in charge of the dissemination of EWIS regulations on a corporate basis, or in the scope of Type Ratings programmes (if needed). Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme Examples of Airworthiness Directives and Services Bulletins Study of relevant maintenance documents (AMM, CMM) Use of specific practical repair tools and documentation (practical training module) Electronic documentation provided to the participants ( touchpad including the EWIS courseware) EBT (Evidence-Based Training) scenarios For E-learning/Blended, consult our corporate training policy EWIS: 3 days (Theory and Practice) Including 1 day in E-learning A. EWIS General Practices B. Documentation on Wiring Practices C. Inspections D. Housekeeping philosophy E. Electrical wires F. Connective devices G. Repairs of connective devices Compliant with AMC 20-22, Annex III to ED Decision 2008/007/R of 29/08/2008. INSTRUCTOR: 3 days Including 1 day in E-learning The instructor Adult trainees Environment Instructional tools and techniques: How to start a training course Training objectives Training plan Techniques and processes to animate a course Skills assessment Recurrent training: Subjects to cover to privilege Practical exercise based on the dissemination of a training course, and assessment of the student-instructor: Dynamic presentation of a subject by each participant. Assessement of each participant s presentation Aviation Techniques S C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 49

50 Risks related to Foreign Object Damage (FOD) Aviation Techniques Provide participants with a basic knowledge of F.O.D. risks to allow them to: Identify and manage the different F.O.D. sources. Implement appropriate means to fight against F.O.D. (Foreign Object Damage) Personnel who exercise their duties in proximity to aircraft (ramp, maintenance, safety) or within maintenance and production workshops. Personnel and managers in charge of the quality system. Study of accident and incident reports on the subject Real-life examples to illustrate each subject of the programme. Documentation provided to the participants For E-learning/Blended, consult our corporate training policy. F.O.D. Definitions and historical background Study of the different sources of F.O.D (Airports, Maintenance and Production Organizations). Concorde accident Rules of the Art Analysis of the different critical areas of aircraft, engines and equipment: - Landing gears - Engines - Flight controls - Probes - Cockpit / fuselage, etc. Means implemented to eliminate F.O.D. in airports, Maintenance and Production Organizations: - Materials, equipment and tools - Checks and neutral stations - Plans and processes - Awareness Knowledge assessment On request, this programme can be made relevant with the specificities of your company. Aviation Techniques S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Bruno BASTIDE 50

51 Technical English Level 1 Basic knowledge Aviation Techniques Become familiar with all the typical workshop documentations for production and maintenance (CMM, SB, AD, wiring diagrams, SRM, QLB/TLB, etc.). Be able to use, read and understand basics of general workshop documentation. Creation of linguistic tools for a greater autonomy of operators. Be able to find the information in the proper sources. By the end of the training, reading and understanding usual and basic technical documents will be easier. The trainee will have been intensively practicing a specific technical English vocabulary according to his/her occupation. All engineers using technical aeronautical documents, personnel from production and maintenance workshops in addition to personnel from Design Offices and Certifying Staff Prerequisite: Beginners. An Initial level assessment is given. Practical exercises on the documentations specific to the company Evidence-Based Training (EBT) scenarios related to the trainees scope of work Computer-assisted presentation and activities Documentation provided to the trainees For E-learning/Blended, consult our corporate training policy Level 1 Basic Knowledge and Autonomy Prerequisites, definitions and practical tests Technical English Vs Simplified Technical English Documentation structure and handling Basic syntax for reading technical documentations (CMM, AMM, SB, JIC ) Understanding technical sentence: structure/organisation Technical noun-clusters and key-words The fundamental verbs and their use Simplified reading techniques Practical reading of plans and instructions Notions of English for reporting Simple oral expression: introducing oneself Final assessment Aviation Techniques Fundamental vocabulary: 300 technical words Safety instructions, descriptions, processes, failures and damage, tools, removal and installation, CMM, key words This programme, EU 1321/2014, FAA 14CFR and MAG, USA / EASA compliant, follows DSAC BI 2014 /01 on maintenance data and basic rules S V C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Enrollment: Registration form available on: Training Manager: Nathalie AVEZAC 51

52 Technical English Level 2 General Autonomy Aviation Techniques Help the operators towards more autonomy by making them able to read, write and communicate to an understandable level in the language in which the documentation and procedures are written. Get familiar with technical documentations and their breakdown Develop reading habits for workshop, authority and customer technical documents (AMM, CMM, JIC, SB, AC, AD...). Improve professional autonomy in technical English. By the end of the training session, the trainee will have intensively practiced comprehensive reading of documents, ranging from simple to complex levels. He/she shall have been introduced to specific technical English vocabulary. All engineers using technical aeronautical documents, personnel from production and maintenance workshops in addition to personnel from Design Offices and Certifying Staff Prerequisite: The trainee has successfully passed our Technical English Level 1, or A Technical English test result that confirms adequate initial level. Practical exercises on the documentations specific to the company Evidence-Based Training (EBT) scenarios related to the trainees scope of work Computer-assisted presentation and activities Documentation provided to the trainees For E-learning/Blended, consult our corporate training policy Level 2 General Autonomy Prerequisites, definitions and practical tests Reminders and basic upgrading Technical English Vs Simplified Technical English Technical English typology and syntax Reading techniques and practices EASA Form 1 and other forms The aircraft, its related systems and documentations AMM practices per ATA100 Chapter Reporting in English language: Writing Simple technique Oral expression: introducing oneself, the job and the company Creation of a Memento including the fundamental technical words: Safety instructions, descriptions, processes, failures and damage, tools, removal and installation, actions, reporting, CMM, key words Final assessment Aviation Techniques This programme, EU 1321/2014, FAA 14CFR and MAG, USA / EASA compliant, follows DSAC BI 2014 /01 on maintenance data and basic rules. S V C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Enrollment: Registration form available on: Training Manager: Nathalie AVEZAC 52

53 Technical English Level 3 Advanced Autonomy Aviation Techniques Being able to read, write and communicate to an understandable level in the language in which the documentation and procedures are written, in compliance with EASA EU 1321/2014 and MAG: Know technical documentations and their breakdown Develop reading habits for workshop, authority and customer technical documents (AMM, CMM, JIC, SB, AC, AD...). Be able to write technical reports. Improve professional autonomy in technical English. By the end of the training session, the trainee will be able to read and understand advanced difficulty documents, and to report efficiently in technical English according to his/her occupation. All engineers using technical aeronautical documents, personnel from production and maintenance workshops, in addition to personnel from Design Offices and Certifying Staff and all FAA agreements staff. Prerequisite: The trainee has successfully passed our Technical English Level 2, or A Technical English test result that confirms adequate initial level. Practical exercises on the documentations specific to the company Evidence-Based Training (EBT) scenarios related to the trainees scope of work Computer-assisted presentation and activities Documentation provided to the trainees For E-learning/Blended, consult our corporate training policy Level 3 Technical English workshops and general presentation of the training Prerequisites, definitions, reminders and practical tests EASA Form 1, MOE and recommended practices Reporting in English language: Technical Writing Detailed analysis of thematic files: - Power unit - Airframe and structure - Paints and surfaces - Avionics: navigation and communication systems, radars, ILS - Electrical and wiring system - Regulations, AD, AC - MOE procedures review Final assessment Aviation Techniques S V C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. This programme, EU 1321/2014, FAA 14CFR and MAG, USA / EASA compliant, follows DSAC BI 2014 /01 on maintenance data and basic rules. Enrollment: Registration form available on: Training Manager: Nathalie AVEZAC 53

54 Technical English - Recurrent training Continued Proficiency Aviation Techniques Maintain proficiency in Technical English in compliance with EASA EU 1321/2014 and MAG: Be able to read, write and communicate to an understandable level in the language of the documentation. Improve knowledge of technical documentations and their structure. Maintain reading habits for workshop, authority and customer technical documents (AMM, CMM, JIC, SB, AC, AD...). Write technical reports. Maintain professional autonomy in technical English. This recurrent training will get the trainees back on track with good reading and writing practices in Technical English, and will generally improve their work quality. Technical engineers using technical aeronautical documents, personnel from manufacturing and maintenance workshops, personnel from Design and Technical Offices and Certifying Staff and all FAA agreements staff who have already attended Technical English training in the past. Prerequisite: A training certificate showing that the trainee has attended a coherent initial training. A Technical English placement test. Practical exercises on the documentations specific to the company Evidence-Based Training (EBT) scenarios related to the trainees scope of work Computer-assisted presentation and activities Documentation provided to the trainees For E-learning/Blended, consult our corporate training policy Aviation Techniques S V C Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Technical English - Continued Proficiency Prerequisites, definitions, reminders and practical tests Technical English typology and syntax practice Reading techniques and practices The aircraft, its related systems and documentations Reporting in English language: Writing Simple technique Oral expression: introducing oneself, the job and the company EASA Form 1, MOE and recommended practices Detailed analysis of technical topics, according to the needs such as: - Power units - Airframe and structure - Paints and surfaces - Avionics: navigation and communication systems, radars, ILS - Electrical and wiring system - Regulations, AD, AC - MOE procedures review Final assessment This programme, EU 1321/2014, FAA 14CFR and MAG, USA / EASA compliant, follows DSAC BI 2014 /01 on maintenance data and basic rules. Enrollment: Registration form available on: Training Manager: Nathalie AVEZAC 54

55 Technical English for Aviation Maintenance Placement Tests Assess your level of English in a rapid and efficient way. Determine your on-site training needs. State your level of English to both your organization managers and to the aviation Authorities. All personnel from maintenance organizations using technical English documentation, maintenance and repair manuals. Prerequisite: Be able to read, write and understand the English language used in aviation technical documentations. Testing Options General Maintenance: - 50 MCQ Placement Test - 50 MCQ Placement Test from a mixed question bank MCQ Placement Test Airframe - 50 MCQ Placement Test Electricity - 50 MCQ Placement Test Powerplant - 50 MCQ Placement Test Test Layout 3 main sections Vocabulary / Grammar Expression Comprehension Tested skills Reading skills Writing skills Comprehension skills Aviation Techniques These placement tests are compliant with Regulation (EU) No 1321/2014 and FAA 14CFR Part 145 in terms of English language proficiency * *(50 MCQ) 2 65** **(100 MCQ) Locations: E-learning Enrollment: Registration form available on: Training Manager: Nathalie AVEZAC 55

56 Aircraft Maintenance Licence 66 Ab Initio: B1.1, B1.2 & B2 Basic theoretical knowledge Enable participants, working in PART 145 or M approved organizations, to exercise their skills and duties (as Certifying staff) in Europe and its member States. Prepare participants to the different exams included in Part 66 License (basic training). Personnel who need to be granted an EASA PART 66 licence. Qualified maintenance mechanics (PART 145) who wish to extend their knowledge on the subject. Former military mechanics who wish to move to a civilian professional activity. Intensive revisions and exam tutoring Practical training conducted in maintenance workshops (optional) For E-learning/Blended, consult our corporate training policy Module 1: Mathematics Module 2: Physics Module 3: Electrical Fundamentals Module 4: Electronic Fundamentals Module 5: Digital Techniques / Electronic Instrument Systems Module 6: Materials and Hardware Module 7A: Maintenance Practices Module 8: Basic Aerodynamics Module 9A: Human Factors Module 10: Aviation Legislation Modules 11(A&B) and 13: Aircraft Aerodynamics, Structures and Systems Modules 14 & 15: Propulsion and Gas Turbine Engine Module 16: Piston engine Module 17A: Propellers Aircraft Mechanics The training and its related exams are compliant with Appendix III of Annex III to EU 1321/2014 regulation, latest issue. AIR FORMATION commitments: - Individual supervision of applicants, - Constant relationship with applicants, - Exam-tutoring via training tests. Consult the table on the next page for the different options and rates Training Manager: Reynald DACHICOURT 56

57 Types of Licences: Licence B1.1: Maintenance of mechanical and electrical systems on turbine-engine aircraft. Licence B1.2: Maintenance of mechanical and electrical systems on piston-engine aircraft. Licence B2: Maintenance of avionic and electrical systems. Types of training at AIR FORMATION CFM66: E-learning distance training: Web-assisted training from a distant computer. Exam tutoring on our site: For an appropriate preparation to exams (7 hours/day). Rates per module and per type of training: Modules Licence 66 Exam preparation Revision B1.1 B2 B1.2 E-learning Preparation Exams Rates * 1 Mathematics Q Q Q Physics Q Q Q Electrical Fundamentals Q Q Q Electronic Fundamentals Q Q Electronic Fundamentals Q Digital Techniques Q Digital Techniques Q Q Materials and Hardware Q Q Q A Maintenance Practices Q Q A Maintenance Practices Q Basic Aerodynamics Q Q Q A Human Factors Q Q Q Aviation Legislation Q Q Q A 11B 13 Turbine Aeroplane Aerodynamics, Q Structures and Systems Piston Aeroplane Aerodynamics, Q Structures and Systems Aircraft Aerodynamics, Structures and Systems Q Propulsion Q Gas Turbine Engine Q Piston engine Q A Propellers Q Q * The rates given for the Revision option include the following conditions: 1 e-learning access, exam-tutoring on Air Formation site and exam-taking. 57

58 BEECH 90 Series (PWC PT6) Theoretical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 90 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 90 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue. Aircraft Mechanics Training Manager: Reynald DACHICOURT 58

59 BEECH 90 Series (PWC PT6) Practical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 90 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 90 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Practical training conducted on aircraft within a PART 145 or M/F approved workshop Use of specific aircraft tooling Use of aircraft documentation On-site simulator practice Electronic and/or paper documentation provided to the participants Location of aircraft components and systems Ground service Removal/Re-assembly of aircraft equipment and components Troubleshooting Use of documentation and MEL (if available): - ATA 5/12, 20: General - Servicing - Maintenance practices - ATA 21: Air conditioning - ATA 22-23: Autoflight - Communications - ATA 24: Electrical power - ATA 25-26: Equipment/Furnishings - Fire protection - ATA 27: Flight controls - ATA 28: Fuel - ATA 30-31: Ice and rain protection - Indicating/Recording systems - ATA 32: Landing gear - ATA : Lights - Navigation - Oxygen - Water/Waste - ATA 51/57: Structure - ATA 61: Propellers - ATA 70/80: Power Plant Practical assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 59

60 BEECH 200 Series (PWC PT6) Theoretical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 200 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 200 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 60

61 BEECH 200 Series (PWC PT6) Practical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 200 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 200 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Practical training conducted on aircraft within a PART 145 or M/F approved workshop Use of specific aircraft tooling Use of aircraft documentation On-site simulator practice Electronic and/or paper documentation provided to the participants Location of aircraft components and systems Ground service Removal/Re-assembly of aircraft equipment and components Troubleshooting Use of documentation and MEL (if available): - ATA 5/12, 20: General - Servicing - Maintenance practices - ATA 21: Air conditioning - ATA 22-23: Autoflight - Communications - ATA 24: Electrical power - ATA 25-26: Equipment/Furnishings - Fire protection - ATA 27: Flight controls - ATA 28: Fuel - ATA 30-31: Ice and rain protection - Indicating/Recording systems - ATA 32: Landing gear - ATA : Lights - Navigation - Oxygen - Water/Waste - ATA 51/57: Structure - ATA 61: Propellers - ATA 70/80: Power Plant Practical assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 61

62 BEECH 1900 Series (PWC PT6) Theoretical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 1900 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 1900 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 62

63 BEECH 1900 Series (PWC PT6) Practical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on all BEECH 1900 Series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on BEECH 1900 Series aircraft. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Practical training conducted on aircraft within a PART 145 or M/F approved workshop Use of specific aircraft tooling Use of aircraft documentation On-site simulator practice Electronic and/or paper documentation provided to the participants Location of aircraft components and systems Ground service Removal/Re-assembly of aircraft equipment and components Troubleshooting Use of documentation and MEL (if available): - ATA 5/12, 20: General - Servicing - Maintenance practices - ATA 21: Air conditioning - ATA 22-23: Autoflight - Communications - ATA 24: Electrical power - ATA 25-26: Equipment/Furnishings - Fire protection - ATA 27: Flight controls - ATA 28: Fuel - ATA 30-31: Ice and rain protection - Indicating/Recording systems - ATA 32: Landing gear - ATA : Lights - Navigation - Oxygen - Water/Waste - ATA 51/57: Structure - ATA 61: Propellers - ATA 70/80: Power Plant Practical assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 63

64 SOCATA TBM 700 Series (PWC PT6) Theoretical training - T1 Licence 66 - Type Rating Be able to conduct maintenance, repair and troubleshooting operations on SOCATA TBM 700 series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on SOCATA TBM 700 Series (PWC PT6) aircraft. Qualified mechanics (PART M/F, 145) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Locations: Tarbes Training Manager: Reynald DACHICOURT 64

65 SOCATA TBM 700 Series (PWC PT6) Practical training - T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on SOCATA TBM 700 series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on SOCATA TBM 700 Series (PWC PT6) aircraft. Qualified mechanics (PART M/F, 145) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Practical training conducted on aircraft within a PART 145 or M/F approved workshop Use of specific aircraft tooling Use of aircraft documentation Description of representative parts and equipment Electronic and/or paper documentation provided to the participants Aircraft Mechanics Location of aircraft components and systems Ground service Removal/Re-assembly of aircraft equipment and components Troubleshooting Use of documentation ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Locations: Tarbes Training Manager: Reynald DACHICOURT 65

66 SOCATA TBM 700 Series (PWC PT6) Theoretical training T2 Licence 66 - Type Rating Be able to conduct maintenance, repair and troubleshooting operations on SOCATA TBM 700 series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on SOCATA TBM 700 Series (PWC PT6) aircraft. Qualified mechanics (PART M/F, 145) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) Awareness training on EWIS techniques and safety practices On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Locations: Tarbes Training Manager: Reynald DACHICOURT 66

67 SOCATA TBM 700 Series (PWC PT6) Practical training T2 Licence 66 - Type Rating Be able to conduct maintenance, repair and troubleshooting operations on SOCATA TBM 700 series aircraft (PWC PT6). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on SOCATA TBM 700 Series (PWC PT6) aircraft. Qualified mechanics (PART M/F, 145) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) Awareness training on EWIS techniques and safety practices On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Locations: Tarbes Training Manager: Reynald DACHICOURT 67

68 PT6A Series - Pratt & Whitney Small/Medium/Large Theoretical training T1 Licence 66 Type Rating Be able to conduct maintenance, repair and troubleshooting operations on Pratt & Whitney PT6A Series engines (Large, Medium and Small Engines). Enable participants to exercise their skills and duties (as Certifying staff) within the scope of a PART 145 or PART M/F approval in Europe and its member States. Personnel who need to be granted a European EASA PART 66 Licence for issuance of CRS on Pratt & Whitney PT6A Series engines. Qualified mechanics (PART 145 or PART M/F) who need to extend their knowledge of the subject. Former military mechanics who move to a civilian professional activity. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 70: Standard Practices - Engine ATA 71: Power Plant ATA 72: Engine - Reciprocating ATA 73: Engine - Fuel and Control ATA 74: Ignition ATA 75: Bleed air ATA 76: Engine controls ATA 77: Engine indicating ATA 79: Oil ATA 80: Starting Examination Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 68

69 Gen Fam AIRBUS A318/A319/A320/A321 (CFM56) General Familiarisation Understand the fundamentals of AIRBUS Single-Aisle aircraft family, to be able to define the general layout of the airframe, systems, power plant and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants For E-learning/Blended, consult our training policy ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 29: Hydraulic power ATA 30: Ice and rain protection ATA 31: Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA : Central Maintenance System, Inert Gas System ATA 49: APU ATA 70/80: Power Plant Knowledge assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Reynald DACHICOURT 69

70 Gen Fam BEECH 90 / 200 Series (PWC PT6) General Familiarisation Understand the fundamentals of BEECH 90/200 Series aircraft family, to be able to define the general layout of the airframe, systems, power plant and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Knowledge assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 70

71 Gen Fam BEECH 1900 Series (PWC PT6) General Familiarisation Understand the fundamentals of BEECH 1900 Series aircraft family, to be able to define the general layout of the airframe, systems, power plant and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Knowledge assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 71

72 Gen Fam BOEING /400/500 (CFM56) General Familiarisation Understand the fundamentals of BOEING Single-Aisle aircraft family, to be able to define the general layout of the airframe, systems, power plant and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants For E-learning/Blended, consult our training policy ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 29: Hydraulic power ATA 30: Ice and rain protection ATA 31: Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA : Central Maintenance System, Inert Gas System ATA 49: APU ATA 70/80: Power Plant Examination Knowledge assessment Aircraft Mechanics S Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue. Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Reynald DACHICOURT 72

73 Gen Fam SOCATA TBM 700/850 (PWC PT6) General Familiarisation Understand the fundamentals of SOCATA TBM 700/850 (PWC PT6) aircraft family, to be able to define the general layout of the aircraft, its systems, engines and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) On-site simulator practice Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 5/12, 20: General - Servicing - Maintenance practices ATA 21: Air conditioning ATA 22-23: Autoflight - Communications ATA 24: Electrical power ATA 25-26: Equipment/Furnishings - Fire protection ATA 27: Flight controls ATA 28: Fuel ATA 30-31: Ice and rain protection - Indicating/Recording systems ATA 32: Landing gear ATA : Lights - Navigation - Oxygen - Water/Waste ATA 51/57: Structure ATA 61: Propellers ATA 70/80: Power Plant Knowledge assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 73

74 Gen Fam PT6A Series Pratt & Whitney Small / Medium / Large Engine General Familiarisation Understand the fundamentals of PT6A Series engines, to be able to define their general layout, their systems and maintenance practices. All categories of personnel (Design Office, Engineering and Documentation Departments, etc.) and more specifically personnel working within PART 21, M, 145, 147, OPS organizations, who need to develop their knowledge of this type of aircraft. Training course compliant with Levels I, II and III (ATA 104 Specification) Description of representative parts and equipment Electronic and/or paper documentation provided to the participants ATA 70: Standard Practices - Engine ATA 71: Power Plant ATA 72: Engine - Reciprocating ATA 73: Engine - Fuel and Control ATA 74: Ignition ATA 75: Bleed air ATA 76: Engine controls ATA 77: Engine indicating ATA 79: Oil ATA 80: Starting Knowledge assessment Aircraft Mechanics Compliant with Regulation EU 1321/2014, Annex III, Appendix III, latest issue Training Manager: Reynald DACHICOURT 74

75 Assessor / Practical Instructor Type Training / On-the-job Training Understand the objectives and principles related to a practical assessment Get familiar with the different assessment methods Prepare an assessment: methodology, criteria and supports Assimilate the different steps included in an assessment Evaluate and mark the trainees skills Validate the acquisition of skills Write post-assessment reports Personnel who will be in charge of the assessment of applicants following completion of the practical part of a basic training, type training and/or on-the-job training in compliance with Part 66. Combination of interactive presentations Study-cases based on real-life work experiences and reports Practical assessment exercises EBT (Evidence-Based training) scenarios For E-learning/Blended, consult our corporate training policy Flight safety Responsibilities of the different actors Definition of the conditions ruling a practical assessment in the MOE and principles related to a practical assessment The different assessment methods The required code of ethics Duties and Privileges of the assessor The different instructional / animation methods Communication / Questioning / Practical training exercises The different assessment methods from the analysis of the training booklet, the interview with the supervisor, the oral and written questions up to the conduct of maintenance tasks under the supervision of the practical assessor Preparation of an assessment: selection of relevant methods, implementation of pre-established criteria Conduct of the assessment Situational assessment of the trainee -assessor Behaviors to adopt in case of difficulties Filling Instructions for logbooks and reports Writing rules for log cards (creation of the log-book) Filling Instructions for post-assessment reports and records Aircraft Mechanics S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Option: Validation of your nomination as an Assessor/Practical Instructor in compliance with EASA Parts 145 & 147 regulations: Support and Evaluation of the assessor/practical instructor during his/her first practical assessment: Supervision of the student-assessor/practical instructor during a practical assessment conducted on a trainee. Logistic assistance of the student-assessor/practical instructor, complemented by a theoretical training, if needed. Price list on request. Training and compliant with the requirements listed in DGAC/DSAC Fascicle R 52-02, C. Training Manager: Reynald DACHICOURT 75

76 PART 145 Aircraft mechanic assistant Operational maintenance Ensure the continuing airworthiness of aircraft in compliance with the regulations in force and aviation culture. Assimilate the knowledge, know-how and know-how-to-be required within the technical scope of the subjects that are taught. This training course allows participants to have their basic knowledge validated by a PART 147-approved organization. Employed or self-employed applicants holding an educational level from type IV or V (French Ministry of National Education), with a good technical background (mechanics, electricity, electrical engineering or industrial maintenance), methodology, professional rigor and dedication relevant with the requirements of air trades. Basic skills (reading, writing and maths) must be managed, in addition to basic English language skills. Practical examples to illustrate all the subjects of the training On-site simulator practice Description of representative parts and equipment Practical training in mechanical, electrical and avionics workshops Practical training on aircraft Practical training within an EASA PART 145-approved workshop Electronic and/or paper documentation provided to the participants ( touchpad provided) For E-learning/Blended, consult our corporate training policy Theoretical training: 224 hours EASA aviation legislation: 7 hours Human Factors and Safety Management System: 14 hours Aircraft systems and components (ATA): 119 hours Rules of the art for aircraft mechanics: 14 hours Fuel Tank Safety & CDCCL: 8 hours EWIS (Electrical Wiring Interconnection System): 7 hours Aeronautical technical English: 56 hours Knowledge assessment Aircraft Mechanics Practical training: 226 hours Provided within a PART 147-approved training and examination organization Skills assessment On-The-Job training: 150 hours Provided within a PART 145-approved organization S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Locations: Toulouse Training Manager: Reynald DACHICOURT 76

77 Safety over Parking areas/marshalling Airport Safety Get familiar with the regulatory requirements in terms of aviation and flight safety. Remain aware of the fundamental principles related to the safety of personnel and property within airports. Promote a positive attitude towards all steps taken to improve safety, and discourage all contrary practices. Personnel who wish to work for an airline, a ground handling company, an airport or a maintenance organization. Personnel with duties directly related to aircraft (ground handling, ground service, line maintenance...). Airline or airport management personnel. Study cases based on real-life work experiences Documentation provided to the participants Practical exercises on parking areas For E-learning/Blended, consult our corporate training policy Flight safety General safety rules applicable over parking areas Traffic rules Marshalling: Safety rules to comply with upon aircraft arrival Refuelling operations Cargo loading Pre- and Post-flight walkaround checks Service equipment Practical study of conventional gestures upon aircraft arrival (Marshalling and ramp hand-signals) Knowledge assessment Skills assessment Airport Safety Compliant with the CQP (French professional qualification certificate) of FNAM (National Federation of commercial aviation) S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 77

78 Aircraft De-icing - Initial Training Airport Safety Become familiar with the regulations (AIR OPS & AEA) and standards in force in terms of de-icing and anti-icing operations, and hold-over times. Acquire the knowledge required to conduct de-icing and anti-icing operations on aircraft (weather forecast, operations and checks). Personnel from airlines or ground handling companies involved in de-icing operations. Study cases based on real-life work experiences Practical exercises conducted on aircraft with de-icing equipment Documentation provided to the participants For E-learning/Blended, consult our corporate training policy AIR OPS, ISO, SAE and AEA regulations Notions of aircraft aerodynamics and performance Effects of frost, ice, snow, sleet or fluid on aircraft performance Notions of meteorology and weather reports (TAF/METAR) The different types of fluids Equipment (individual equipment and vehicles) General techniques to remove frost, ice and snow deposits, and to perform anti-icing operations Post-treatment check Ground-flight deck communication (ICAO conventional phraseology) Operational records on appropriate work documents Safety and environmental rules related to the application of fluids Responsibilities of the different actors involved (decision, operation and check) Practical exercises conducted on aircraft with de-icing materials (if practicable) Knowledge assessment Airport Safety Compliant with the programme issued every year by the Association of European Airlines (AEA) S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 78

79 Aircraft De-icing - Recurrent Training Airport Safety Remain familiar with the regulations (AIR OPS & AEA) and standards in force in terms of de-icing and anti-icing operations, and hold-over times. Maintain the knowledge required to conduct de-icing and anti-icing operations on aircraft (weather forecast, operations and checks). Personnel from airlines or ground handling companies involved in de-icing operations. Qualified personnel who wish to extend their knowledge in terms of aircraft de-icing operations. Study cases based on real-life work experiences Practical examples for all the subjects included in the programme Documentation provided to the participants For E-learning/Blended, consult our corporate training policy AIR OPS, ISO, SAE and AEA regulations Notions of aircraft aerodynamics and performance Effects of frost, ice, snow, sleet or fluid on aircraft performance Notions of meteorology and weather reports (TAF/METAR) The different types of fluids Equipment (individual equipment and vehicles) General techniques to remove frost, ice and snow deposits, and to perform anti-icing operations Post-treatment check Ground-flight deck communication (ICAO conventional phraseology) Operational records on appropriate work documents Safety and environmental rules related to the application of fluids Quality Assurance Practical exercises conducted on aircraft with de-icing materials (if practicable) Knowledge assessment Airport Safety Compliant with the programme issued every year by the Association of European Airlines (AEA) S Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 79

80 Aircraft pushback and towing operations (aeroplanes, helicopters) Initial training Airport Safety S Get familiar with: The regulatory procedures and rules-of-the-art applicable to aircraft pushback and towing operations, The safety instructions related to towing operations, The principles ruling application of the safety instructions related to aerodrome traffic, Acquire the required skills to carry out aircraft pushback and towing operations. Personnel working for airlines or ground handling companies in charge of towing operations. Theoretical training Study cases based on real-life work experiences Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Practical training Description and presentation of equipment and vehicles (tractors, bars ) Individual traffic demonstrations along pre-defined tracks Individual towing exercises over the manoeuvring area Skills assessment Theoretical training: Aerodrome safety General Background Applicable regulations General safety rules applicable over manoeuvring areas Technology of towing vehicles Traffic rules for ramp vehicles and equipment Safety rules to comply with during towing operations Required staff and equipment. Safe preparation, achievement and completion of towing operations. Actions to undertake in case of incidents. Experience feedback Final assessment Practical training (on site): Presentation of manoeuvring areas and associated aerodrome signs Description and presentation of equipment and vehicles (tractors, bars ) Towing operations: traffic demonstrations along pre-defined tracks and application of the theoretical knowledge Individual towing exercises over the parking area Skills assessment via the practical towing exercise Compliant with the CQP (French professional qualification certificate) of FNAM (National Federation of commercial aviation). Compliant with INRS recommendation R463. Airport Safety Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 80

81 Aircraft pushback and towing operations (aeroplanes, helicopters) Recurrent training Airport Safety Be able to maintain the skills and knowledge related to: The regulatory procedures and rules-of-the-art applicable to aircraft pushback and towing operations, The safety instructions related to towing operations, The principles ruling application of the safety instructions related to aerodrome traffic, The pushback and towing operations conducted on aircraft. Personnel working for airlines or ground handling companies in charge of towing operations. Qualified personnel who wish to extend their knowledge on the subject. Theoretical training Study cases based on real-life work experiences Documentation provided to the participants For E-learning/Blended, consult our corporate training policy Practical training Description and presentation of equipment and vehicles (tractors, bars ) Individual traffic demonstrations along pre-defined tracks Individual towing exercises over the manoeuvring area Skills assessment Theoretical training: Aerodrome safety General Background Applicable regulations General safety rules applicable over manoeuvring areas Technology of towing vehicles Traffic rules for ramp vehicles and equipment Safety rules to comply with during towing operations Required staff and equipment. Safe preparation, achievement and completion of towing operations. Actions to undertake in case of incidents. Experience feedback Final assessment Practical training (on site): Presentation of manoeuvring areas and associated aerodrome signs Description and presentation of equipment and vehicles (tractors, bars ) Towing operations: traffic demonstrations along pre-defined tracks and application of the theoretical knowledge Individual towing exercises over the parking area Skills assessment via the practical towing exercise Airport Safety S Compliant with the CQP (French professional qualification certificate) of FNAM (National Federation of commercial aviation). Compliant with INRS recommendation R463. Refer to our corporate training policy to know the time distribution between E-learning and on-site training. Training Manager: Eric PELLETIER 81

82 Optional module: Aircraft type rating Rates / s available Initial Training Ab Initio ( All in one ) Cabin Crew Training Course To familiarize trainees with the aircraft environment; to acquire sufficient general knowledge and basic proficiency required to perform their duties; to undertake the responsibilities related to the safety of passengers and the aircraft during normal operations, abnormal incidents and emergency procedures. Minimum age 18 Understand and speak English with some confidence Ability to swim Healthy Weight in proportion to height Good communication skills No visible tattoos, piercings or tooth jewellery Availability of relevant professionals in their respective fields Training in English language Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy General theoretical knowledge of aviation and aviation regulations Duties and responsibilities of cabin crew Communication Introductory course on Human Factors (HF) and Crew Resource Management (CRM) Passenger handling and cabin surveillance Familiarisation with the cockpit environment (Radio, communication, Oxygen masks ) Aero-medical aspects and first aid Dangerous Goods Legislation Training Security Fire and smoke training Survival Electrical Wiring Interconnection System (EWIS) Aircraft surface contamination Grooming Self Defence Service on board Final assessment Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012. The Initial Training Course does not entitle to the Cabin Crew Attestation, which can further be delivered by Air Operators based on our tailored programme. Cockpit & Cabin Training S Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 82

83 Optional modules: Self Defense Training Water survival Training Rates / s available hours Recurrent Training Cabin Crew Training Course To provide cabin crew with the required yearly revision on safety Cabin crew already operating on specific types of Aircraft. Some exercises may lead to use the following methods or facilities: Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy 1. M1: General Safety and Emergency Procedures (SEP) REC Normal procedures Emergency procedures Evacuation procedures Equipment handling Pilot incapacitation Realistic and EBT (Evidence Based Training) in the use of all fire-fighting equipment and smoke cabin contamination 2. M2: Type Rating SEP REC Doors and exits operation Flight crew compartment security door Evacuation devices Aircraft visit 3. M3: First Aid REC Practical first aid situations Cardio-Pulmonary Resuscitation (CPR) Use of the Automatic External Defibrillator (AED) 4. M4: CRM REC Review of the main topics of Crew Resource Management (CRM) 5. M5: Miscellaneous Procedures related to aircraft surface contamination Security procedures Electrical Wiring Interconnection Systems (EWIS) S 7 M1: 440 Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012 and Part ORO.CC.140 to Regulation (EU) N 965/ M2: 440 S 7 M3: M4: M4: M5: 115 Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER Cockpit & Cabin Training 83

84 Dangerous Goods Regulations(DGR) (Categories 9,10,11 & 12) Cabin Crew Training Course To provide the relevant information on Dangerous Goods in accordance with the applicable ICAO Technical Instructions (Annex 18). Crew members requiring initial or recurrent training Load planners and flight operations officers/flight dispatchers Passenger s handling staff Security Screeners Some exercises may lead to use the following methods or facilities: Safety Equipment Fire and smoke training simulator Cabin mock-up IATA Dangerous Goods Regulations manual For E-learning/Blended, consult the training policy General Philosophy and Operator s policy Limitations Classification List of Dangerous Goods Labelling and Marking Recognition of undeclared Dangerous Goods Storage and loading procedures Pilot s notification Provision for passengers and crew members Emergency procedures Cockpit & Cabin Training Training course compliant with the Air Ops requirements specified in Annex V Part- SPA.DG.105 to Regulation (EU) N 965/2012 and the IATA requirements specified in chapter 1.5 (Table 1.5.A Minimum Requirements for training Curricula) of the IATA Dangerous Goods Regulations (last edition). Rates / s available S Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Thomas CHATEAU-COLLET 84

85 Crew Resource Management Initial Training Cabin Crew Training Course To be able to improve awareness of personal physiological and psychological limits and to obtain an understanding of the origin of errors. Trainees wishing to operate as Cabin Crew in Commercial air transportation. Operating Crew members who has not previously completed an introductory Crew Resource Management (CRM) course. Some exercises may lead to use the following methods or facilities: Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy General instructions on CRM principles and objectives Human performance and limitations TEM (threat and error management) Human error & violations Information acquisition and processing Attitude and behaviors, personality awareness Workload Stress handling Management of passenger human factors (crowd control, stress, conflict, medical ) Fatigue and vigilance Communication & culture differences Coordination Leadership & Assertiveness Decision making & Situation awareness Resilience development Surprise and startle effect Introduction to SMS (Safety management System); Cabin safety reporting Case study Cockpit & Cabin Training Rates / s available S Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012 & (EU) 965/2012 last edition AMC1.ORO. CC. 115& Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 85

86 Rates / s available S 18* 850 *: 18 h for multi-pilot operations Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Crew Resource Management Initial Training Flight Crew Training Course To enhance communication, human factors and management skills of the Crew members concerned. The emphasis is placed on the non-technical aspects of the Crew performance. To improve awareness of personal physiological and psychological limits via combined Human Factors approach. To allow Flight Crew members to understand Crew Resources Management principles, and give them keys to better adapt their behaviours to improve crew efficiency and finally flight safety. Operating Flight Crew members who have not previously completed an introductory Crew Resource Management (CRM) course Trainees expecting to operate as a Flight Crew member in Commercial Air Transport (Helicopters or Airplanes) Theoretical knowledge, interactive exposals and or role-play situations simulations exercises Cases studies When applicable, combination of Cabin and Flight Crew Trainings Some exercises may lead to use the following methods or facilities: Fixed-base flight simulator device Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Evidence Based Training (EBT) For E-learning/Blended, consult the training policy (adjustable for recurrent training on demand) General instructions on CRM principles and objectives Official accidents and incidents statistics Human performance and limitations, error, violations & error chain, error prevention and detection & introduction to TEM (Threat Error Management System) Information acquisition and processing & situation awareness Attitude and behaviors, personality awareness Workload management Stress & stress management Fatigue and vigilance Communication and coordination inside and outside the flight crew compartment Culture differences Coordination Situation awareness Leadership & Assertiveness, team behaviour and synergy Decision making Resilience development Surprise and startle effects Automation & philosophy of use Introduction to SMS (Safety Management System) Cases studies Final assessment For Single Pilot Operations (SPO) Flight Crew, programme can be adapted to 6 hours on demand please contact us. Training course compliant with EASA requirements specified in Annex III, Part-ORO.FC to Regulation (EU) N 965/2012, AMC1.ORO.FC.115 & 215 and AMC2.ORO.FC.115. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Florence GIRARD Cockpit & Cabin Training 86

87 Rates / s available S Support and assessment of the new instructor during internal training sessions. Supervision of the new instructor displaying live training to a group of trainees. Provide the new instructor with logistical support and a complement of theoretical training, if necessary. CRM Instructor course & CRM Trainer Assessment. Initial Training Cabin Crew Training Course. Cockpit & Cabin To be able to demonstrate the knowledge, skills and credibility required to train the CRM training element in the non operational environment, as specified in Table 1 of AMC1.ORO.FC.115 and/or AMC1.ORO.CC.115 To develop specific trainer skills, particularlythe integration of CRM into day to day operations. Flight crew having obtained a commercial pilot licence in accordance with Commission Regulation (EU) No 1178/2011; or having followed a theoretical HPL course covering the whole syllabus of the HPL examination ; or Cabin crew with satisfactory knowledge of the relevant flight operations and the cabin crew working environment ; Evidence Based Training (EBT) using various equipment and simulators; Presentation and feedback on the trainee s performance. Training in Englishand/or French language For E-learning/Blended, consult the training policy CRM General instructions on CRM principles and objectives Human performance and limitations TEM (threat and error management) Human error & violations Information acquisition and processing Attitude and behaviors, personality awareness Fatigue and vigilance Culture differences Coordination Situation awareness Introduction to SMS (safety management system); Official accidents and incidents statistics Workload management Stress & stress management Communication and coordination inside and outside the flight crew compartment Team behavior Decision-making Resilience development Surprise and startle effects Cases studies For Pilots only : Automation & philosophy of use Synergy For Cabin crew only : Management of passenger human factors (crowd control, stress, conflict, medical ) cabin safety reporting TTT Role of the trainer The learning process Course delivery - Training environment - How to start a training session - Teaching aids - Methods and styles Course design -Training Needs Analysis (TNA) - SMART - Teaching plan Evaluation & Feedback EBT (Evidence Based Training) presentation and feedback on the trainee s performance. Final assessment. Training course compliant with the EASA requirements specified in Air-Ops ORO.CC.115 ; ORO.FC.115 & Annex V, Part-CC to Regulation (EU) N 290/2012 Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER Cockpit & Cabin Training 87

88 Senior Cabin Crew Member Training Cabin Crew Training Course To train the candidate to be able to carry out all duties and responsibilities of a senior cabin crew member, for the conduct and coordination of normal and emergency procedures. Candidates who have a minimum experience of one year as operating cabin crew members. Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy Review of legal requirements Flight and duty time limitations and rest requirements Understand the Captain s responsibilities Pre-flight briefing Crew Resource Management (CRM) Accident and incident reporting Assessing cabin crew Leadership skills Final assessment Cockpit & Cabin Training Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012 and Part ORO.CC.200 to Regulation (EU) N 965/2012. Optional modules: Grooming VIP service Training Train the Trainer course Rates / s available S Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 88

89 General Familiarisation Cabin Crew Training Course To provide cabin crew with a familiarisation of a specific aircraft type. Cabin crew being assigned to operate on an aircraft type for the first time. Cabin crew who has not performed flight duties on a specific aircraft type and with an expired validity period for their recurrent training. Some exercises may lead to use the following methods or facilities: Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy 1. Specific Aircraft Type: Aircraft description Relevant safety equipment and aircraft systems Operation of doors and exits Fire and smoke protection equipment Evacuation devices Pilot incapacitation 2. Conversion : Emergency equipment location Normal and emergency procedures Evacuation procedures Fire and smoke practical training Passenger handling and crowd control CRM Security requirements and procedures Cockpit & Cabin Training Final assessment. Optional module: First Aid Training Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012 and Part ORO.CC.125 to Regulation (EU) N 965/2012. Rates / s available Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 89

90 Basic of Aeronautics & Aircraft Walk-around Cabin Crew Training Course To familiarize self with the aviation environment To provide newly appointed instructors with aviation knowledge Crew newly or already appointed to flight operation. Crew newly appointed as cabin crew instructors Video and interactive training tools Safety equipment Cabin simulator Evidence Based Training (EBT) For E-learning/Blended, consult the training policy Airport environment - Description, Necessities and Traffic Airport ground services - Assistance, Catering & fuelling, Maintenance Aircraft environment - The atmosphere, pressure and temperature Aircraft description - Cabin, cockpit familiarisation - Forces acting on an aircraft Cockpit & Cabin Training Systems & engines Basic regulation - Aircraft manufacturing - Main actors of aeronautics Flight simulation from Toulouse (France) - Take-off to landing Optional module: CRM Training Rates / s available Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 90

91 Optional module: SEP REC Training Rates / s available Aero-Medical Aspects & First Aid Cabin Crew Training Course To provide cabin crew with initial or refreshing knowledge and skills on First Aid. Cabin crew newly recruited or already operating on specific types of Aircraft. Some exercises may lead to use the following methods or facilities: Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy Principles of first-aid Assessing a casualty Life saving procedures Principles of resuscitation & Primary actions - Opening the airway - Recovery position - Check breathing - Check for circulation - Choking - CPR / AED Medical problems - Respiratory disorders - Cardiovascular disorders - Nervous system disorders - Ear, nose problems (barotrauma) - Abdominal problems - Behavioral problems - Trauma related problems - Other problems (diabetes, allergic reactions, pregnancy) Medical supplies on board Training course compliant with the EASA requirements specified in Annex V, Part-CC (Appendix 1) to Regulation (EU) N 290/2012. S Cockpit & Cabin Training Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 91

92 Water Survival in a real environment Cabin Crew Training Course To practice water survival in real environmental conditions. Any Crew newly or already appointed to flight operation. Available from April to October Availability of relevant professionals (life guard, safety personal ) Life Raft for 6 or 12 passengers Water & ground survival equipment Protective equipment against cold water (when water under 15 C) For water survival in a swimming pool environment (from November to March): contact us Use of a life raft in real conditions (Lake) Use of real life jackets Survival exercises in water Actual handling and shooting of pyrotechnics Survival exercises on ground, in a hostile environment Training course compliant with the EASA requirements specified in Annex V, Part-CC to Regulation (EU) N 290/2012. Cockpit & Cabin Training Optional module: CRM Training Rates / s available 3,5 440 Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 92

93 Self-Defence Course Cabin Crew Training Course To teach Cabin Crew how to react to situations of dangerous physical aggression on board by mastering clearance and immobilisation techniques. Cabin crew being assigned to operate on board an aircraft. National Instruction 1st level Jun Fan Gung Fu & Kali Silat Teaching in English or French language Real aircraft cabin Workshop on self-defence training Case study Evidence Based Training (EBT) Reminder on air safety regulations Physical warm-up exercises Positioning against a threatening individual and situation analysis Examples of aggression / Scenario and possible reactions : Passenger seated / Cabin Crew standing Passenger and cabin crew facing each other Passenger standing behind the cabin crew Cabin crew on ground after an attack How to release a colleague from an attacker and how to immobilize an aggressor How to respond to a sudden assault and how to strike the attacker within the aircraft environment Seat immobilization of an aggressive passenger Evidence Based Training (EBT) scenari Feedback and debriefing Cockpit & Cabin Training Optional modules: Leadership Courses CRM Training First Aid Training Rates / s available Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 93

94 Train The Trainer Course Cabin Crew Training Course To provide newly appointed instructors with skills, knowledge and techniques to be able to deliver a range of training programmes, so as to meet the required training learning outcomes and the company objectives. Cabin crew having a good knowledge of the specific area of training (Safety and Emergency Procedures (SEP), First Aid, Crew Resource Management (CRM) ). Some exercises may lead to use the following methods or facilities: Safety Equipment First-Aid Equipment Fire and smoke training simulator Smoke training in cabin simulator with cabin seats/cabin service mock-up Real aircraft cabin equipped with doors and slide/slide-raft Evidence Based Training (EBT) For E-learning/Blended, consult the training policy Role of the trainer The learning process Course delivery Training environment How to start a training session Teaching aids Methods and styles Course design Training Needs Analysis (TNA) SMART Teaching plan Feedback EBT (Evidence Based Training) presentation and feedback on the trainee s performance. Final assessment. Cockpit & Cabin Training Optional modules: Recurrent Training Senior Cabin Crew Training Leadership Training Aircraft Type Rating VIP Service Training Rates / s available S Refer to the E-learning policy to know the time distribution between E-learning and face to face on site training. Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 94

95 VIP Service & Grooming Cabin Crew Training Course To familiarize Cabin Crew with Corporate service standards on board, in order to go beyond passengers expectations. Cabin crew assigned to operate on Corporate jet or in First class cabin. Some exercises may lead to use the following methods or facilities: Intervention of a professional beautician English or French language E-learning Cabin service mock-up Evidence Based Training (EBT) For E-learning/Blended, consult the training policy Image and Grooming Pre-flight briefing Role and duties of the crew Aircraft preparation VIP boarding Pre-flight service In-flight service Cultural approach Safety on board Post-flight duties Final assessment Cockpit & Cabin Training Optional modules: CRM Training VIP Service Training module 2 Rates / s available Location: Toulouse (France) Enrollment: Registration form available at: Training Manager: Stéphanie CHEVALLIER 95

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97 97Administration

98 AIR FORMATION offers regulatory training courses to be attended on line in both the French and English language.! Advantages:+ A+self=paced+training+ solution.+ Economical+and+flexible,+it+ is+adapted+to+free+ applicants,+corporate+ personnel+and+employees+ working+at+a+distance+from+ their+base.+ +! :++ +++Get+participants+to+ the+ level+of+knowledge+ required+and+certify+it+ with+a+training+ certificate+on+the+same+ terms+as+with+a+face+to+ face+on=site+training.+ + Consult the list of our training courses on our on-line shop Tabs E-learning Order your trainings An E-learning training course is completed from a distant computer. Contents of our E-learning training courses are similar to the contents of our on-site training courses (also called face-to-face courses). Access to an E-learning training course is opened for a period ranging from 3 months to 1 year. It comprises an interactive content, and all its associated documentations that are available for download. A technical and educational support is also provided all through the training period. Our E-learning platform is accessible 24 hours a day, out of maintenance periods, until completion of the course and within the defined contractual period. The technology used to develop our interactive E-learning contents allows trainees to attend them in sequences while remaining informed about their progress at each connection. All chapters reviewed and the scores obtained at the different intermediate tests are recorded. Time is added up at each connection. At the end of the training course, a final test must be taken by the trainee: The passing score is 75% minimum (several attempts are allowed). In case of failure, an Instructor helps the trainee to find an adapted solution so as to reach the expected level. As a rule, we systematically check the trainees progress (100%) and the score obtained at the final test (75%). Assiduity, seriousness and rigor are fundamental features for trainees to successfully complete their E- learning training course. 98

99 TABLE OF CONTENT 1 Our instructional approaches 2 Our training courses and their respective durations 3 E-learning training 4 Standard Blended training 5 Visio Blended training 6 Collaborative Blended training 7 Trainee s commitment 8 Computer settings 9 Reminder on our different solutions 10 A few words from AIR FORMATION 99

100 1 Our instructional approaches On-site trainings, allowing for enriching and friendly interactions with instructors. E-learning trainings, providing flexibility with their 24 hour-a-day availability. Blended trainings, offering an optimum combination of both solutions: E-learning and On-site. On-site The trainee attends a training course that is delivered and animated by an instructor within one of our classrooms inside our facilities. E-learning The whole training course is completed by the trainee at a distance, by means of an Internet connection to our E- learning platform. S Standard Blended The trainee completes the first part of the training course at a distance in E-learning. The second part of the training is completed On-site. V Visio Blended The trainee completes the first part of the training course at a distance in E-learning. The second part is attended at a distance. It is complemented and animated by one of our instructors by means of a Visioconference system. C Collaborative Blended The trainee completes the first part of the training course at a distance in E-learning. The second part of the training is completed On-site. Group works are performed at a distance and uploaded within the E-learning platform by the trainees. All through your E-learning progress, our technical and educational support team can provide you (on request) with information about the status of your validation criteria and remind you of the required minima. Bear in mind, however, that our technical and educational support team is by no way whatsoever a Hotline. In case of a technical emergency, please contact us by at: elearning@air-formation.com, your request shall be given a reply within a delay of 48 hours (week-ends excluded). In case of an instructional emergency, please contact us by at: sav-elearning@air-formation.com, your request shall be given a reply within a delay of 48 hours (week-ends excluded). 100

101 2 Our training courses and their respective durations 101

102 102

103 3 E-learning training 3.1 Key-steps of an E-learning training Who? What? How? Order your E-learning training. From our website: Tab E-learning, then Tab Order your trainings. You! Pay for your E-learning training Transmission of the training agreement and the General Terms and Conditions (if ordered by ) Sign the training agreement. Accept the General Terms and Conditions (if ordered by ). Return both documents to Air Formation Access to the E-learning platform. Assignment of a login and password to each trainee for each training. Start your E-learning training course When your training is completed, inform Air Formation about it (refer to the notes on the next page). Issuance of an attendance sheet to be signed by the trainee or the training manager (date, stamp and surname). Sign your attendance sheet and return it to Air Formation. By at: elearning@air-formation.com On-line, if ordered from our website. Upon invoice receipt, if ordered by . By at: elearning@air-formation.com By specifying the login, and the validation criteria associated to the training course: duration (refer to the table of durations), progress and score expected at the final test. From our website: Tab E-learning, then Tab Access to your trainings By at: elearning@air-formation.com By at: elearning@air-formation.com Issuance of an individual training certificate. Completion of the E-learning training session. Transmission of the training certificate to the trainee. Information needed for your enrollment: Trainee s surname, first name, address and phone number SPECIFIC title of the selected training course Surname and first name of the training agreement signatory Billing address Surname, and phone number of the interlocutor in charge of the E- learning follow-up 103

104 Notes: Once the final test included in the E-learning training is successfully completed, the trainee can : - Validate his/her training to get the related attendance sheet, or - Go through the reviewed chapters again. Validation of the E-learning training course can then be requested at any time. AIR FORMATION shall not be held responsible for any delay caused in the administrative processing of a training course if not informed in due time of its completion by the concerned trainee. Once validation is granted by AIR FORMATION, access to the training course is closed and the trainee can no longer log in. 3.2 Attendance sheet Your company/employer.* Title of your Training course.* Your Surname, first name and .* Validation terms: Your connection time is checked with reference to the recommended or mandatory training time. Your progress must be equal to 100%. * Your score at the final test must be superior or equal to 75%. Your signature commits YOURSELF to the actual attendance of this training course.* * filled in by AIR FORMATION. * filled in by the trainee. 104

105 4 Standard Blended training 4.1 General A Standard Blended training combines: A distant computer-based training session, and An on-site training session delivered by an instructor. This approach makes the training optimum by reducing the time spent inside a classroom, without impairing the level of knowledge acquired. It is perfectly adapted to corporate personnel. Contents of the training courses are similar to the contents of our on-site training courses. A Standard Blended training is deployed in two phases: 1/ The first part of the training course is performed in E-learning (Refer to Chapter 3: E.learning training). At the end of the E-learning session of the Blended training: A final test must be taken by the trainee. The passing score is 75% minimum. In case of failure, the trainee can review parts of his/her course so as to gain further knowledge before taking the test again. As a rule, we systematically check the trainee s progress (100%) and the score obtained at the final test (75%). 2/ The second part of the training is performed On-site. At the end of the On-site session of the Blended training: Assessment of the trainee s knowledge. In the event of an assessment made on MCQ format, the passing score is 75% minimum. In case of failure, an instructor helps the trainee to find an adapted solution so as to reach the expected level. 105

106 4.2 Key-steps of a Standard Blended training Who? What? How? Browse our instructional schedule, and select your From our website: Blended training.. Tab Blended, then Tab Browse the on-site instructional schedule». You! Order your Blended training.. By at: service.admin@air- formation.com Transmission of the Training agreement + Invoice and the General Terms and Conditions Sign the Training agreement. Accept the General Terms and Conditions Pay for the training. Return all documents to Air Formation. Transmission of the settled invoice. Access to the E-learning platform. Assignment of a login and password to each trainee for each training. Start your E-learning training course. Go through the whole of it (100%). Take the tests until you get a minimum score of 75%.. When your training is completed, inform Air Formation about it (refer to the notes on the next page). The instructor gets informed about your progress By at: service.admin@airformation.com By specifying the login, and the validation criterion associated to the training course: duration. From our website: Tab E-learning, then Tab Access your trainings By at: elearning@air-formation.com Once the E-learning part of your Blended training is validated by AIR FORMATION. Sign your attendance sheet and return it to Air Formation. By at: elearning@air-formation.com Transmission of a notification to attend a Blended On-site training. Attendance of the On-site part of your Blended training. Completion of the Standard Blended training session. Once the trainee s availability for the selected session is confirmed. The training notification and the attendance sheet must be returned signed to the instructor during the On-site part of the Blended training. Transmission of the training certificate to the trainee. 106

107 Information needed for your enrollment: Trainee s surname, first name, address and phone number SPECIFIC title of the selected training course Surname and first name of the training agreement signatory Billing address Surname, and phone number of the interlocutor in charge of the E- learning follow-up Notes: Once the final test, included in the E-learning session of the Blended training, is successfully completed, the trainee can: - Ask for the validation of this E-learning session to be entitled to enroll to the on-site training sessions, or - Go through the reviewed chapters again. Validation of the E-learning session of the Blended training can then be requested at any time. AIR FORMATION shall not be held responsible for any delay caused in the administrative processing of a training course if not informed in due time of its completion by the concerned trainee. Access to the content of the E-learning session of the Blended training on our E-learning platform is open until the date of the On-site session. At the end of the On-site session, access to the E-learning session is closed and the trainee can no longer log in. AIR FORMATION shall reserve the right to refuse the enrollment to its on-site training sessions of any trainees not demonstrating the required level. 4.3 Completion of a Standard Blended training Completion of the training is effective upon issuance of the training certificate, under the following terms : The E-learning session of the Blended training is validated with its respective attendance sheet, and the on-line test is successfully taken. The On-site session of the Blended training is validated with its respective training notification and attendance sheet, and the on-site knowledge assessment is successfully taken. All attendance-related documents are returned to AIR FORMATION, duly signed by the trainee. 107

108 5 Visio Blended Training 5.1 General A Visio Blended training combines: A distant computer-based training session, and An on-site visio-conference training session, animated by an instructor. This approach makes the training optimum by avoiding any displacement from the trainee and instructor. It is perfectly adapted to corporate personnel or individual candidates equipped for visio-conference. A Visio Blended training is quite similar to a Standard Blended training, except for the On-site part of the training course which is performed in visio-conference. A Visio Blended training is deployed in two phases: 1/ The first part of the training is performed in E-learning (Refer to Chapter 3: E.learning training). At the end of the E-learning session of the Blended training: A final test must be taken by the trainee. The passing score is 75% minimum. In case of failure, the trainee can review parts of his/her course so as to gain further knowledge before taking the test again. As a rule, we systematically check the trainee s progress (100%) and the score obtained at the final test (75%). 2/ The second part of the training course is performed On-site. At the end of the On-site Visio session of the Blended training: Assessment of the trainee s knowledge via a visio-conference connection. In the event of an assessment made in MCQ format, the passing score is 75% minimum. In case of failure, an Instructor helps the trainee to find an adapted solution so as to reach the expected level. 108

109 5.2 Key-steps of a Visio Blended training Who? What? How? Order your E-learning training.. From our website: Tab E-learning, then Tab Order your trainings. You! Pay for your training... Transmission of the training agreement and the General Terms and Conditions (if ordered by ) By at: elearning@air-formation.com On-line, if ordered from our website. Upon invoice receipt, if ordered by . Sign the training agreement. Accept the General Terms and Conditions (if ordered by ). Return both documents to Air Formation Access to the E-learning platform. Assignment of a login and password to each trainee for each training. Start your training. When your training is completed, inform Air Formation about it (refer to the notes on the next page). Issuance of an attendance sheet to be signed by the trainee or the training manager (date, stamp and surname). Sign your attendance sheet and return it to Air Formation. By at: elearning@air-formation.com By specifying the login, and the validation criteria associated to the training: duration (refer to the table of durations), progress and score expected at the final test. From our website: Tab Elearning, then Tab Access your trainings By at: elearning@air-formation.com Once the E-learning session of the Blended training is validated by AIR FORMATION, the trainee can enroll to a Visio session within a timeframe of 3 months. By at: elearning@air-formation.com Transmission of a notification to attend the Visio session of the Blended training. Once the trainee s availability for the selected session is confirmed. Attendance of the Visio session of the Blended training. Access to the Visio-conference platform is limited to the visio session period. The training notification must be returned signed to the instructor at the beginning of the Visio session. FORMATEUR At the beginning of the Visio session, transmission of the Visio-conference attendance sheet. Assessment of the knowledge previously acquired in E-learning. Issuance of an individual training certificate. Completion of the Visio Blended training. The attendance sheet must be returned signed to the instructor. In case of failure, the instructor helps the trainee to find an adapted solution. Transmission of the training certificate to the trainee. 109

110 Information needed for your enrollment: Trainee s surname, first name, address and phone number SPECIFIC title of the selected training course Surname and first name of the training agreement signatory Billing address Surname, and phone number of the interlocutor in charge of the E- learning follow-up Notes: Once the final test included in the E-learning session of the Blended training is successfully completed, the trainee can : - Ask for the validation of this E-learning session to be entitled to enroll to the Visio session, or - Go through the reviewed chapters again. Validation of the E-learning session can then be requested at any time. AIR FORMATION shall not be held responsible for any delay caused in the administrative processing of a training course if not informed in due time of its completion by the concerned trainee. Access to the content of the E-learning session on our E-learning platform is open until the date of the On-site Visio session. At the end of the On-site Visio session, access to the E-learning session is closed and the trainee can no longer log in. AIR FORMATION shall reserve the right to refuse the enrollment to its On-site Visio sessions of any trainees not demonstrating the required level. 5.3 Completion of a Visio Blended training The completion is effective upon issuance of the training certificate, under the following terms: The E-learning session of the Visio Blended training is validated with its respective attendance sheet, and the on-line test is successfully taken. The On-site Visio session of the Blended training is validated with its respective training notification and Visio attendance sheet, and the knowledge assessment is successfully taken. All attendance-related documents are returned to AIR FORMATION, duly signed by the trainee. 110

111 6 Collaborative Blended training 6.1 General A Collaborative Blended training combines: A distant computer-based training session, and An on-site training session, animated by an instructor, In addition to collaborative works requested to the trainees. This approach makes the training optimum by reducing the time spent inside a classroom, without impairing the level of knowledge acquired. Furthermore it encourages individual and collective research works. This approach is perfectly adapted to both corporate personnel and individual candidates. Contents of the training courses are similar to the contents of our on-site training courses. A Collaborative Blended training is deployed in three phases: 1/ The first part of the training is performed in E-learning (Refer to Chapter 3: E.learning training). 2/ The second part of the training permits to: Share a virtual collaborative workspace in which to upload any individual or collective works. Communicate with the other trainees enrolled to this training session. Take a final test in a MCQ format, integrated into the interactive content. This allows for the validation of the Collaborative session of the Blended training. A technical and instructional support is also provided all through the training period. 3/ The last phase is performed On-site. At the end of the E-learning session: A final test must be taken by the trainee. The passing score is 75% minimum. In case of failure, the trainee can review parts of his/her course so as to gain further knowledge before taking the test again. As a rule, we systematically check the trainee s progress (100%) and the score obtained at the final test (75%). At the end of the On-site session: Assessment of the trainee s knowledge. In the event of an assessment made in MCQ format, the passing score is 75% minimum. In case of failure, an instructor helps the trainee to find an adapted solution so as to reach the expected level. 111

112 6.2 Key-steps of a Collaborative Blended training Who? What? How? Order your E-learning training. From our website: Tab E-learning, then Tab Order your trainings. You! Pay for your training. Transmission of the training agreement and the General Terms and Conditions (if ordered by ) Sign the training agreement. Accept the General Terms and Conditions (if ordered by ). Return both documents to Air Formation Access to the E-learning platform. Assignment of a login and password to each trainee for each training. Start your training, and perform the collaborative works individually and collectively.. When your training is completed, inform Air Formation about it (refer to the notes on the next page). Issuance of an attendance sheet to be signed by the trainee or the training manager (date, stamp and surname). Sign your attendance sheet and return it to Air Formation. By at: elearning@air-formation.com On-line, if ordered from our website. Upon invoice receipt, if ordered by . By at: elearning@air-formation.com Par précisant l identifiant de connexion, les critères de validation de la formation : durée (voir tableau des durées), progression et score au test final. From our website: Tab E-learning, then Tab Access your trainings By at: elearning@air-formation.com Once the E-learning session of the Blended training is validated by AIR FORMATION, the trainee can enrol to an On-site session within a timeframe of 3 months. By at: elearning@air-formation.com Transmission of a notification to attend the On-site session of the Blended training. Attendance of the On-site session of your Blended training. Issuance of an individual training certificate. Completion of the Collaborative Blended training. Once the trainee s availability for the selected session is confirmed. The training notification must be returned signed to the instructor at the beginning of the On-site session of the Blended training. Transmission of the training certificate to the trainee. 112

113 Information needed for your enrollment: Trainee s surname, first name, address and phone number SPECIFIC title of the selected training course Surname and first name of the training agreement signatory Billing address Surname, and phone number of the interlocutor in charge of the E- learning follow-up Notes: Once the final test included in the E-learning session of the Blended training is successfully completed, the trainee can: Ask for the validation of this E-learning session to be entitled to enroll to the On-site session, or, Go through the reviewed chapters again. Validation of the E-learning session can then be requested at any time. AIR FORMATION shall not be held responsible for any delay caused in the administrative processing of a training course if not informed in due time of its completion by the concerned trainee. Access to the content of the E-learning session on our E-learning platform is open until the date of the On-site session. At the end of the On-site session, access to the E-learning session is closed and the trainee can no longer log in. AIR FORMATION shall reserve the right to refuse the enrollment to its On-site sessions of any trainees not demonstrating the required level. 6.3 Completion of a Collaborative Blended training The completion is effective upon issuance of the training certificate, under the following terms: The E-learning session of the Collaborative Blended training is validated with its respective attendance sheet, and the collaborative works are duly carried out. The On-site session of the Collaborative Blended training is validated with its respective training notification and attendance sheet, and the knowledge assessment is successfully taken. All attendance-related documents are returned to AIR FORMATION, duly signed by the trainee. 113

114 7 Trainee s commitment No training certificate shall be issued without the prior return of your attendance sheet, duly signed. This document lists the key-criteria of your training. It allows you to check for any mistakes in your personal (spelling mistakes, wrong ) or connection (score, title of the training ) data. You therein state that you personally attended the training. In case of non-validation: An information is sent to the trainee, listing the criteria that remain to be met (connection time, score at the final test). The trainee is invited to connect again on the E-learning platform so as to fulfil all the above mentioned criteria. It is the trainee s responsibility to inform AIR FORMATION of the end of his/her training when all criteria are met for validation. These training timeframes are implemented on the basis of objective criteria, notably the supervision and control practices of aviation Authorities. We highly encourage you to comply with these recommended timeframes to get a training certificate that shall be deemed acceptable by supervisory Authorities (EASA / FAA / TCCA / CAAC / DGAC / OSAC/...). As a matter of fact, our training certificates shall systematically stipulate the connection time actually recorded for each training. AIR FORMATION shall not be held responsible for the non-acceptance of a training certificate by the relevant Aviation Authorities because of an insufficient training time. At the end of your training, please send an information at: elearning@air-formation.com. Without this information , AIR FORMATION shall not be held responsible for any delay caused in the administrative processing of your training records. In case of non-validation at the end of the training, a relevant solution will have to be implemented by both parties. In case of unresolved disagreement, the training shall not be validated. 114

115 8 Computer settings Trainees must be equipped with the minimum technical settings listed hereafter: Windows Windows 7 or later version Firefox 17 or later version or Google Chrome Mac MacOS X 10.5 or later version Chrome Browser Tablet: OS Apple or Android Adobe Flash Player 11 RAM: 1Go Graphic memory: 256 Mo Display size: 1024X768 Audio: available through loudspeakers or headsets Any computer connected to some Intranet, screened by a firewall, must be authorized by the respective network administrator to communicate with our domain Should these conditions be not met, AIR FORMATION shall not be held responsible for the validity and reliability of the training follow-up. Furthermore, for technical reasons strictly related to the following browsers, AIR FORMATION shall not be held responsible for the reliability of the follow-up provided for any training completed through Internet Explorer on PC (acceptable options: Firefox and Chrome), or Safari on Mac (acceptable option: Chrome). 115

116 9 Reminder on our different solutions 116

117 10 A few words from Air Formation Complemented by: Strong motivation. Internet access to connect to AIR FORMATION E-learning platform, and efficiently communicate with its instructional and support team. Earnest commitment to the training progress. Completion of the whole training and fulfilment of all validation criteria. AIR FORMATION commitment: Provide follow-ups and make regular assessments with the customers training managers. Implement updates of the trainings for their continuing compliance with the legislation in force. Provide relevant answers to all trainees requests. All the documents provided on our E-learning platform are the strict property of AIR FORMATION, and shall by no means whatsoever be disclosed to any third party. The protection implemented on all our interactive contents makes them unprintable. 117

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119 AIR FORMATION Internal Rules and Regulations Administration 119

120 Application The present rules and regulations are applicable to all trainees. Every trainee shall accept the terms of the current contract when attending a training course at AIR FORMATION. General conditions Every individual participating to a training course shall comply with the present rules and regulations for any matters related to the application of hygiene and safety regulations, in addition to the general and permanent rules related to discipline. General hygiene and safety rules Every trainee shall ensure of his/her personal safety and that of the others while complying, according to the training course, with the general and particular safety and hygiene instructions in force at the training place. However, in compliance with Article R.1321 from the French Labor Code, when a training course is delivered within a company or organization already ruled by its own internal regulations, in application of Section VI of Chapter II, Title II from the first Book of the present Code, the safety and hygiene rules of the latter shall prevail. Furthermore, every trainee dispatched to a company within the frame of a training course shall comply with the hygiene and safety rules applicable as per this company internal rules and regulations. Keeping equipment in a good condition It is the responsibility of every trainee to keep the equipment provided in the frame of his/her training course in a good condition. All trainees shall use the equipment provided in compliance with their object: any use of the equipment to other ends, notably personal ends, is strictly forbidden. Ø According to the training course that is attended, trainees can be requested to dedicate the required time to equipment maintenance and cleaning. Ø Use of machines and equipment. Tools and machines shall only be used under the supervision of an instructor. Any defect identified on machines or equipment, and any incident shall be immediately reported to the instructor in charge of the training course. Fire instructions Fire instructions notices, complemented by a plan for the location of fire-extinguishers and emergency exits, are displayed within AIR FORMATION premises so as to be clearly identified by all trainees. Demonstrations and exercises are recurrently carried out to monitor the good condition of fire-fighting equipment, and supervise the prevention and evacuation instructions. Accident An accident or incident occurring within the frame of a training course shall be immediately reported by the injured trainee or any witnessing individuals to the Managing Board or, by default, the training Manager. As per Article R from the French Labor Code, an accident occurring to a trainee within the training organization or during his/her normal journey to and back the training organization, shall be subject to a declaration by the training organization Executive Officer to the French Social Security Fund. 120

121 Consumption of alcohol Access to the training organization is strictly prohibited to any trainee under the influence of alcohol abuse. No alcoholic beverages are allowed on AIR FORMATION premises. No smoking As per Decree n from November 16, 2006, setting up the conditions for application of the nosmoking rule in public areas, no smoking is allowed within AIR FORMATION premises. Training hours - Absences and late arrivals The training timetables are set up by the Managing Board or the training Manager, and notified to the trainees both through billboards and on their training course programme. Should trainees not comply with their training course timetable, the following provisions would be applicable: Ø In the event of an absence or late arrival, every trainee shall inform the instructor in charge of their training course about it, while providing appropriate justification. Furthermore, it is admitted that no trainee shall be allowed to leave the training course, unless otherwise agreed under exceptional circumstances specified by the Managing Board or training Manager. Ø In the event of trainees involved in a training course included in the frame of a training plan, the training organization shall preliminarily inform the Employer about any absence. Any absence or delay unaccounted for by any particular circumstance shall be considered as a violation punishable by disciplinary measures. Ø Furthermore, in the event of trainees with an unemployed status charged to the State or Region, any unjustified absence shall result in a wages holding proportionate to the duration of the said absence, as per application of Article R /46/47 and 48 from the French Labor Code. Ø Eventually, it is every trainee s obligation to recurrently and gradually fill in and sign their attendance sheets all along their training action and, by the end of it, their training assessments and certificates. Access to the Training Organization Unless expressively authorized by the Managing Board or training Manager, every trainee entering the training organization to attend a training course shall not: Ø Enter or remain in the premises to any other end whatsoever; Ø Facilitate the introduction of any third-party individuals, or any goods meant for purchase by the personnel or trainees. Behavior and personal appearance It is every trainee s responsibility to have an acceptable personal appearance and an appropriate behavior towards any individual present in the training organization. Assessment of the dress-code is left at the discretion of the Managing Board or training Manager. Information and billboarding Dissemination of information is performed by means of billboards planned to that end. Commercial advertising, political, trade-unionist and religious propaganda are strictly prohibited within the premises of the training organization. 121

122 Responsibility of the training organization for any damage or theft to trainees personal properties The training organization shall not be held responsible for any loss, theft or damage to any personal belongings whatsoever left by trainees on its premises (classrooms, workshops, administration offices, parking areas, cloakrooms...). Penalties Any violation made by trainees to one of the recommendations of the present rules and regulations shall result in penalties. As per Article R from the French Labor Code, a penalty includes any measures, other than oral observations, undertaken by the Managing Board or Training Manager, following a violation made by a trainee purposely, whether this measure has an immediate impact on the presence of the said trainee in the training course or not, or whether it questions the continuity of the attended training or not. According to the severity of the violation, the penalty shall take the form of: Ø An oral warning; Ø A written warning or call to order; Ø A definite dismissal for misconduct (as a reminder, specific provisions are included in training agreements concluded between the organization and the State or Region, should the aforementioned penalties be applied). Any collection of fines or financial penalties is strictly forbidden. AIR FORMATION Executive Officer shall report any penalty implemented against trainees to: Ø The employer, when the training course is included in a training plan set up by a company; Ø The employer and the joint agency in charge of the training fees, when the training course is included in the scope of a training leave. Disciplinary procedure The provisions applicable by AIR FORMATION have been implemented in accordance with Articles R and R from the French Labor Code. Entry into force The current regulations are effective as from the date at which the training course starts. Copies are distributed to the trainees and customers upon enrollment. Laurent VALLIER AIR FORMATION Executive Officer 122

123 General Terms and Conditions of Sale Administration 123

124 Article 1: GENERAL PROVISIONS General Terms and Conditions of sale for professionnals 1. Presentation The present General Terms and Conditions of Sale (CGV) shall apply between, on the one hand, AIR FORMATION, SARL with a capital of Euros, headquarters located at 14 Avenue de l Escadrille Normandie Niémen Blagnac (France) and registered under number in the French Registre du Commerce et des Sociétés, (hereafter designated as «AIR FORMATION») and, on the other hand, any natural or legal person willing to purchase a service in the frame of his/her professional activity, (hereafter designated as «the Customer»). 2. Scope of application The present General Terms and Conditions of Sale are applicable to all services proposed to all professional customers, natural or legal persons, acting within the frame of a training agreement concluded individually with AIR FORMATION and related to purchase orders issued by the Customers to AIR FORMATION. They set up the contractual conditions applicable to the provision of AIR FORMATION services to its customers. Any order issued implies the full and unrestricted agreement of the Customer to the present General Terms and Conditions of Sale. The CGV, in addition to all information mentioned on the website, are written in French. 3. Modification AIR FORMATION reserves the right to modify the present General Terms and Conditions at any time. The General Terms and Conditions of Sale applicable shall be, however, the ones in force upon issuance of the purchase order. Article 2: CHARACTERISTICS OF THE SERVICES The services proposed by AIR FORMATION are related to intellectual work dedicated to the delivery of aeronautical training courses. 1. On-site trainings AIR FORMATION site These training courses, proposed within AIR FORMATION catalog, are delivered within AIR FORMATION premises in accordance with a definite programme and schedule. Customer s site These training courses are developed according to the Customer s needs and implemented either within the premises provided by the Customer or AIR FORMATION premises. 2. Distance trainings: e-learning trainings E-learning services are related to the distant provision of training courses via a virtual platform. Upon receipt of the payment, AIR FORMATION mails a login and password to the Customer for access to the ordered training course. Access to the training course is open for a period of three (3) months, starting from the mailing of the login and password. These data are strictly personal and confidential; they shall not be disclosed, traded or shared with any third-party. They shall be placed under the responsibility of the Customer who shall be liable for any fraudulent or abusive use of the access codes. AIR FORMATION is committed to provide an access to its virtual platform 24/7 all through the contractual period, unless in case of potential breakdown, maintenance or technical constraints related to the peculiarities of the Web network. AIR FORMATION shall provide the Customer with a phone support service for any trouble that may be experienced. 124

125 Article 3: PURCHASE ORDERS The nature and characteristics of the service are defined in the purchase order. The expected service is detailed in a descriptive notice entitled «Training», provided in annex to the training agreement concluded between the Customer and AIR FORMATION. 1. Definitive principle of the order Distant orders Any order issued to AIR FORMATION in any form whatsoever (phone, mail ) shall be deemed to be accepted by AIR FORMATION upon receipt of the purchase order holding the Customer s signature. On-line orders The on-line services available on the website shall remain valid as long as the said services are included in the catalog. To place an order, the Customer selects the relevant training course within the on-line catalog, and confirms his selection via a click on the «Add to basket» button. After controlling the correctness of the order and modifying it as needed, the Customer shall settle the payment as per the defined conditions. The Customer is committed to take notice of the CGV therein, available for consultation under item «Legal Notice» on AIR FORMATION website, By confirming the order, the Customer accepts to be bound by the CGV, and concludes the contract. Acknowledgement of receipt of the order and its corresponding payment is performed by means of an sent by AIR FORMATION to the Customer as soon as possible. AIR FORMATION shall reserve the right to refuse an order for legitimate reasons, as per Article L122-1 from the French Consumer Code. In compliance with Article L from the French Labor Code, a professional Customer, acting as a natural person within the scope of a training agreement concluded on an individual basis, is provided with a refund period of ten (10) days starting from the contract signature. The Customer can request for the refund via a registered letter with acknowledgement of receipt. 2. Rescheduling - Cancellation AIR FORMATION shall reserve the right to reschedule or cancel a training service listed in its corporate schedule. In such circumstances, AIR FORMATION is committed to inform the Customer about this rescheduling as soon as possible and to refund the registration fees already settled. All other fees contracted by the Customer for the said training service shall not be subject to any refund by AIR FORMATION. The Customer is entitled to replace any declining candidate by a substitute candidate up to the day preceding the training service. In the event of a cancellation initiated by the Customer, AIR FORMATION shall withhold the following amounts: - 20% of the full amount of the service initially contracted, in the event of a cancellation occurring less than 10 working days before the start date of the training service % of the full amount of the service initially contracted, in the event of a cancellation occurring less than 7 working days before the start date of the training service % of the full amount of the service initially contracted, in the event of a cancellation occurring on the start date of the training service. As per Article L from the French Labor Code, a professional Customer, acting as a natural person within the scope of a training agreement concluded on an individual basis, is entitled to terminate the contract in case of major force circumstances duly acknowledged. Article 4: PRICE AND PAYMENT 1. Determination of prices AIR FORMATION-site trainings and e-learning trainings The prices of the training services mentioned in the purchase order are the ones listed within the yearly training catalog implemented by AIR FORMATION, on the day of the order placement. These prices are denominated in Euros, exclusive of VAT, and are firm prices from January 1 st to December 31 st of the current year. They shall be increased of the VAT rate in force. 125

126 Customer-site trainings The prices of the trainings services are the subject of a fee grid structure agreed by both parties. 2. Discounts Unless otherwise stipulated within the particular conditions agreed on by both parties, no discount shall be granted. 3. Terms of Payment Payment directly made by the Customer: For AIR FORMATION-site trainings, on the due date stated on the invoice. For Customer-site trainings, no later than the thirtieth day following the date stated on the invoice. Should a time extension for the payment be granted by particular conditions agreed on by both parties, the latter would turn obsolete in the event of a late payment. For e-learning trainings, payment shall be made upon placement of the order. Payments shall only be made by credit card, cheque or bank transfer. As per Article L from the French Labor Code, upon expiry of the withdrawal period of ten (10) days, no more than 30% of the agreed price shall be required from a professional Customer, acting as a natural person within the scope of a training agreement concluded on an individual basis. Payment of the balance shall be made gradually all along the training action. Payment made by a vocational training fund agency (OPCA, ADEFIM, AGEFOS, FONGECIF ): Should the payment be made by a financing agency, it would be the Customer s responsibility to: - Initiate the request for the covering before the start-date of the training course, and to ensure of the request approval. - Explicitly stipulate it upon the order placement, and provide AIR FORMATION with a copy of the coverage approval. - Control the execution of the payment by the designated agency. In the event of a partial coverage of the training course by the selected agency, the balance would be charged to the Customer by AIR FORMATION. Should the approval for the coverage be not provided to AIR FORMATION on the first day of the training course, all training fees would be charged to the Customer by AIR FORMATION. 4. Invoicing The invoice shall be issued in two copies upon receipt of the purchase order, with one copy provided to the Customer. 5. Late payment Any payment made later than the due date stated on the invoice shall automatically result in the application of a late payment penalty, without prior formal notice and equal to three times the legal interest rate. This penalty shall be calculated on the amount that remains to be paid, inclusive of VAT (all taxes included). In addition to this penalty, the Customer shall have to settle a lump sum for recovery costs, equal to forty Euros (40 Euros), from the first day of the late payment, regardless of the rate applicable to the transaction. The lump sum shall be applied to any late payment invoice. Article 5: EXECUTION OF THE CONTRACT 1. Execution of the training service The training service shall be executed on the date stated on the purchase order, with reference to the training courses schedule implemented by AIR FORMATION, upon reserve of any necessary modifications. In such circumstances, AIR FORMATION is committed to inform the Customer as soon as possible. 2. Conformity AIR FORMATION is committed to providing a service compliant with the contractual provisions, and is subject to an obligation of means for execution of the said provisions. 126

127 Article 6: MAJOR FORCE AIR FORMATION shall not be held responsible in the event of the non-performance or delayed performance of its obligations due to an event of major force or unforeseeable circumstances. Such events or unforeseeable circumstances shall notably include: sickness or accidental conditions affecting the instructor in charge of the training service, strikes and social disorders, natural disasters, fires and climatic conditions. This is a non-exhaustive list as events of major force are defined as per Article 1148 from the French Civil Code. Article 7: LIABILITY AIR FORMATION shall bear no liability in the event of the non-performance or defective performance of its obligations due to circumstances attributable either to the Customer or any third party to the current contract, or any event of major force. AIR FORMATION shall only be liable to the damages affecting the Customer because of AIR FORMATION admitted misconduct. Article 8: INTELLECTUAL PROPERTY All services proposed by AIR FORMATION to its customers are the exclusive intellectual property of AIR FORMATION. All contents and supports used by AIR FORMATION within the execution of its services are the sole property of AIR FORMATION. Any use, copy, exploitation, in addition to any exchange, resale or rental is strictly prohibited, and shall be subject to legal prosecution as copyright infringement. Article 9: CONFIDENTIALITY All contracting parties are committed not to disclose in any form whatsoever the information to which they have access during the execution of the contract, regardless of their nature, and related to the other party, without the latter prior consent. Article 10: GOVERNING LAW AND JURISDICTION These Terms and Conditions of sale shall be governed by the French Law. In the event of a dispute related to the interpretation or application of the Terms and Conditions herein, or execution of the contract concluded between AIR FORMATION and the Customer, a mutual agreement shall be sought. In case of unresolved dispute, the Tribunal de commerce of Toulouse shall be the sole competent Authority. Article 11: DEFINITIONS Legal person: Association granted with a legal personality by the Law, and which benefits from the same rights as natural persons. Service: Generic term including all services proposed to the Customer by AIR FORMATION, namely actions related to Training, Audit and Consulting. Audit and Consulting actions require a preliminary contact with AIR FORMATION as their implementation are ruled by particular provisions to be defined by the contracting parties. For this reason, Articles 2, 3 and 4 above shall not be applicable. Purchase order: Simplified written means amounting to an order. OPCA: An OPCA is an agency approved by the Government to collect the funds related to professional trainings. It is in charge of the administrative and financial management of the training actions requested by the affiliated company. Several OPCA can be identified, each one with its own coverage criteria and respective procedures. Jurisdiction Clause: Clause of a contract by which the contracting parties agree to submit to a jurisdiction they designate, any dispute that may arise all along the contract lifetime. 127

128 Article 1: GENERAL PROVISIONS General Terms and Conditions of sale for consumers and non- professionnals 1. Presentation The present General Terms and Conditions of Sale (CGV) shall apply between, on the one hand, AIR FORMATION, SARL with a capital of Euros, headquarters located at 14 Avenue de l Escadrille Normandie Niémen Blagnac (France) and registered under number in the French Registre du Commerce et des Sociétés, (hereafter designated as «AIR FORMATION») and, on the other hand, any natural or legal person willing to purchase a service out of the frame of his/her professional activity, (hereafter designated as «the Customer»). 2. Scope of application The present General Terms and Conditions of Sale are applicable to all services proposed by AIR FORMATION to all nonprofessional customers or consumers, and are related to purchase orders issued by the Customer to AIR FORMATION. They set up the contractual conditions applicable to the provision of AIR FORMATION services to its customers. Any order issued implies the full and unrestricted agreement of the Customer to the present General Terms and Conditions of Sale. The CGV, in addition to all information mentioned on the website, are written in French. 3. Contractual provisions The nullity of a contractual provision shall not result in the nullity of the general terms and conditions therein. 4. Modification AIR FORMATION reserves the right to modify the present General Terms and Conditions at any time. The General Terms and Conditions of Sale applicable shall be, however, the ones in force upon issuance of the purchase order. Article 2: CHARACTERISTICS OF THE SERVICES The services proposed by AIR FORMATION are related to intellectual work dedicated to the delivery of aeronautical training courses. 1. On-site trainings These training courses, proposed within AIR FORMATION catalog, are delivered within AIR FORMATION premises in accordance with a definite programme and schedule. 2. Distance trainings: e-learning trainings E-learning services are related to the distant provision of training courses via a virtual platform. Upon receipt of the payment, AIR FORMATION mails a login and password to the Customer for access to the ordered training course. Access to the training course is open for a period of three (3) months, starting from the mailing of the login and password. These data are strictly personal and confidential; they shall not be disclosed, traded or shared with any third-party. They shall be placed under the responsibility of the Customer who shall be liable for any fraudulent or abusive use of the access codes. AIR FORMATION is committed to provide an access to its virtual platform 24/7 all through the contractual period, unless in case of potential breakdown, maintenance or technical constraints related to the peculiarities of the Web network. AIR FORMATION shall provide the Customer with a phone support service for any trouble that may be experienced. 128

129 Article 3: PURCHASE ORDERS The nature and characteristics of the service are defined in the purchase order. The expected service is detailed in a descriptive notice entitled «Training», provided in annex to the training agreement concluded between the Customer and AIR FORMATION. 1. Definitive principle of the order Distant orders Any order issued to AIR FORMATION in any form whatsoever (phone, mail ) shall be deemed to be accepted by AIR FORMATION upon receipt of the purchase order holding the Customer s signature. To this end, any registration to a training course shall only be effective upon receipt of the purchase order. On-line orders The on-line services available on the website shall remain valid as long as the said services are included in the catalog. To place an order, the Customer selects the relevant training course within the on-line catalog, and confirms his selection via a click on the «Add to basket» button. After controlling the correctness of the order and modifying it as needed, the Customer shall settle the payment as per the defined conditions. The Customer is committed to take notice of the CGV therein, available for consultation under item «Legal Notice» on AIR FORMATION website, By confirming the order, the Customer accepts to be bound by the CGV, and concludes the contract. Acknowledgement of receipt of the order and its corresponding payment is performed by means of an sent by AIR FORMATION to the Customer as soon as possible. AIR FORMATION shall reserve the right to refuse an order for legitimate reasons, as per Article L122-1 from the French Consumer Code. In compliance with Article L from the French Consumer Code, the Customer is provided with a refund period of fourteen (14) days starting from the offer acceptance, namely upon receipt by AIR FORMATION of the purchase order holding the Customer s signature. 2. Cancellation In the event of a refund request initiated by the Customer, AIR FORMATION shall refund the training fees, at the latest, within the fourteen days following the request date, as per Article L from the French Consumer Code. In the event of a cancellation initiated by the Customer less than 3 days before the start date of the training service, AIR FORMATION shall withhold all fees contracted for the execution of the said service. In the event of a cancellation initiated by AIR FORMATION, AIR FORMATION is committed to inform the Customer about this cancellation as soon as possible and to refund the registration fees already settled. All other fees contracted by the Customer for the said training service shall not be subject to any refund by AIR FORMATION. Article 4: PRICE AND PAYMENT 1. Determination of prices The prices of the training services mentioned in the purchase order are the ones listed within the yearly training catalog implemented by AIR FORMATION, on the day of the order placement. These prices are denominated in Euros, exclusive of VAT, and are firm prices from January 1 st to December 31 st of the current year. 2 Discounts Unless otherwise stipulated within the particular conditions agreed on by both parties, no discount shall be granted. 3 Terms of Payment Payment shall be made upon order placement, by credit card or cheque. 129

130 4 Invoicing The invoice shall be issued in two copies upon receipt of the purchase order, with one copy provided to the Customer. Article 5: EXECUTION OF THE CONTRACT 1. Execution of the training service The training service shall be executed on the date stated on the purchase order, with reference to the training courses schedule implemented by AIR FORMATION, upon reserve of any necessary modifications. In such circumstances, AIR FORMATION is committed to inform the Customer as soon as possible. 2. Conformity AIR FORMATION is committed to providing a service compliant with the contractual provisions, and is subject to an obligation of means for execution of the said provisions. AIR FORMATION shall be held responsible for any non-conformity of the service as per the conditions of ordinary law. Article 6: ARCHIVING As per Article L134-2 from the French Consumer Code, AIR FORMATION shall record a copy of the contract on a reliable and sustainable support. Article 7: MAJOR FORCE AIR FORMATION shall not be held responsible in the event of the non-performance or delayed performance of its obligations due to an event of major force or unforeseeable circumstances. Such events or unforeseeable circumstances shall notably include: sickness or accidental conditions affecting the instructor in charge of the training service, strikes and social disorders, natural disasters, fires and climatic conditions. This is a non-exhaustive list as events of major force are defined as per Article 1148 from the French Civil Code. Article 8: LIABILITY AIR FORMATION shall bear no liability in the event of the non-performance or defective performance of its obligations due to circumstances attributable either to the Customer or any third party to the current contract, or any event of major force. AIR FORMATION shall only be liable to the damages affecting the Customer because of AIR FORMATION admitted misconduct. AIR FORMATION shall only be liable to an obligation of means. Article 9: CONFIDENTIALITY All contracting parties are committed not to disclose in any form whatsoever the information to which they have access during the execution of the contract, regardless of their nature, and related to the other party, without the latter prior consent. Article 10: PERSONAL INFORMATION All information related to names and personal identities, collected by AIR FORMATION upon placement of an order by the Customer, is required for the order processing and the management of commercial relationship between the Customer and AIR FORMATION. The Customer shall be provided with a right of access, modification or opposition to this personal information, in compliance with the French legislation on Data Protection from January 6, This right of access can be fulfilled via the address specified in Article 1.1. This automatic processing of information has been subjected to a CNIL statement (number ). 130

131 Article 11: INTELLECTUAL PROPERTY All services proposed by AIR FORMATION to its customers are the exclusive intellectual property of AIR FORMATION. All contents and supports used by AIR FORMATION within the execution of its services are the sole property of AIR FORMATION. Any use, copy, exploitation, in addition to any exchange, resale or rental is strictly prohibited, and shall be subject to legal prosecution as copyright infringement. Article 12: GOVERNING LAW AND JURISDICTION These Terms and Conditions of sale shall be governed by the French Law, excepted for the conflict-of-law rules. In the event of a dispute related to the interpretation or application of the Terms and Conditions therein, or execution of the contract concluded between AIR FORMATION and the Customer, selection of the competent Court shall be left at the discretion of the requester, when acting as a professional or consumer, namely the defendant s place of residence or the place of execution of the service as per application of Articles 42 and 46 from the French Code of Civil Procedure, or at the discretion of the requester, as a consumer exclusively, namely his place of residence at the time of the contract signature. Article 13: DEFINITIONS Legal person: Association granted with a legal personality by the Law, and which benefits from the same rights as natural persons. Service: Generic term including all services proposed to the Customer by AIR FORMATION, namely actions related to Training, Audit and Consulting. Audit and Consulting actions require a preliminary contact with AIR FORMATION as their implementation are ruled by particular provisions to be defined by the contracting parties. For this reason, Articles 2, 3 and 4.1 above shall not be applicable. Purchase order: Simplified written means amounting to an order. Jurisdiction Clause: Clause of a contract by which the contracting parties agree to submit to a jurisdiction they designate, any dispute that may arise all along the contract lifetime. 131

132 Maintenance Centre de Formation Training Organization Aéronautique approved agréé EASA as per FR EASA FR avenue Escadrille Normandie Niémen BLAGNAC - FRANCE Phone +33(0) contact@air-formation.com