ERA Regional Airline Conference April 10, 2008

Transcription

1 Ground Accidents Safety And Operational Issues Bob Vandel FSF EVP ERA Regional Airline Conference 2008 April 10,

2 2

3 Safety - Freedom from danger, risk or injury Flight Personnel Aircraft Maintenance Personnel Aircraft Apron Personnel Aircraft Ground Service Equipment Facilities & Terminal Shifting Focus - Flight to Ground Traditional focus on flight operations Training and simulators Cockpit, cabin and maintenance CRM Flight operational safety has leveled out - stable Maturing focus on maintenance safety Emerging focus on ramp safety 3

4 Why Ramp Damage? Began with Wright Brothers Exposure to avoidable risks Reduce the probability Reduce the severity $10 billion in annual losses Aircraft/equipment/facility loss Human injury/death Structural integrity = airworthiness issues Ramp Damage Sometimes called hangar rash Assumed to be cost of doing business Primary cause is human error Solutions need to be: Data driven Systemic Positive effect on cost/benefits ratio Stakeholders 4

5 Air Carriers Corporate Operators Private and On-demand Operators 5

6 Helicopter Operators Government aircraft Airport Operators 6

7 FBOs Catering Maintenance Personnel 7

8 Management (Checklist Usage) Dispatchers and Loaders Fuel Handlers 8

9 Fuel Handlers Cargo handlers Tug Operators 9

10 State Of Commercial Aviation 14 Total Recordable Injuries (TRI) And Lost Workday Cases (LWC) 12 Per 100 Employees* All Industry Averages LWC 1.4 TRI * U.S. Bureau of Labor Statistics, 2004 Data Courtesy DuPont Where Airline Injuries Occur Recordable Injuries/Illnesses US Fatalities Courtesy DuPont FSF Technical Programs Data Driven Question How best to measure ground damage? Accidents/incident numbers Definition of accident/incident Very diverse Cost was most convenient common denominator 10

11 Cost Model GAP Products Data Base Common Taxonomy Data Spreadsheet Approximately 7000 events encoded Data Collection Tools Handwrite collection form MS Excel Data entry spreadsheet MS Access Database Products Developed by safety professionals from around the globe Available free-of of-charge on the FSF website Costs Aircraft repair Ground service provider losses Personal injury Equipment damage/destruction Airworthiness 11

12 Ground Damage Cost Model Models Approximate Costs Direct Costs Indirect Costs Applicable to Single Operator, World- Wide Fleet, or Airport Need for Damage Cost Model Cost of ground damage not available through normal sources Traditional accident cost data Insurance companies typically involved in accidents related to flight Ground damage accidents typically below insurance deductible limits A new model for ground damage was required FSF Cost Model 12

13 FSF Cost Model FSF Cost Model FSF Cost Model 13

14 Insurance Deductible (direct costs-air carrier) Average Event Cost $250,000 Wide Body $ 1,000,000 New Narrow Body 750,000 Old Narrow Body 500,000 Regional Jet 350,000 One Airline s Experience: 273 of 274 Event claims below deductible limits Costs Aircraft repair Ground service provider losses Personal injury Equipment damage/destruction Airworthiness 1 Person Killed September 12,

15 Another Person Killed June 7, 2005 What is this? 15

16 Damaged skin 7 stringers 4 frames $1.2 million For want of a $25 switch GAP Data Output An abbreviated look at some incident data GAP Data Analysis Incident Type Reported Incident Type Percentage Airplane/GSE Airplane(/Airplane) GSE/GSE GSE/Facilities Airplane/Facilities 16

17 Aircraft Damage Location 12% 10% Percentage 8% 6% 4% 2% 0% Cargo door aft Fuselage Fwd Engine (wing mount) Fuselage Aft Cargo door fwd Passenger/galley door fwd Wingtip Landing gear (nose) Passenger/galley door aft Wing trailing edge Cargo hold Aircraft Damage - Doors 12% 10% Damage at doors 29% Percentage 8% 6% 4% 2% 0% Cargo door aft Fuselage Fwd Engine (wing mount) Fuselage Aft Cargo door fwd Passenger/galley door fwd Wingtip Landing gear (nose) Passenger/galley door aft Wing trailing edge Cargo hold Aircraft Damage Driving Around? 12% 10% Non-Door Damage 39% Percentage 8% 6% 4% 2% 0% Cargo door aft Fuselage Fwd Engine (wing mount) Fuselage Aft Cargo door fwd Passenger/galley door fwd Wingtip Landing gear (nose) Passenger/galley door aft Wing trailing edge Cargo hold 17

18 Incidents by Phase of Operation 18% 16% 14% Percentage 12% 10% 8% 6% 4% 2% 0% Catering Service Container Loader Operation Belt Loader Operation Unknown Passenger (Un)loading Aircraft Pushback/Towing Maint on apron (ramp) Bag Tug Operation Baggage Operations Contributing Factors 60% 50% Percentage 40% 30% 20% 10% 0% Unknown Human Factors Non-Compliance with SOP GSE Malfunction Weather Conditions Communications GSE Design Aircraft Design Aircraft Malfunction Baggage Operations Contributing Factors with Unknown Removed 60% Percentage (Less Unknown) 50% 40% 30% 20% 10% 0% Human Factors Non-Compliance with SOP GSE Malfunction Weather Conditions Communications GSE Design Aircraft Design Aircraft Malfunction 18

19 Baggage Operations - Injuries by Type 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Sprain / Strain Multiple Back Injury - General Laceration / Abrasion Other Pain Syndromes Fracture / Dislocation Burn(s) Foreign Body Hearing Loss Dental Injury Hernia Contusion / Bruise Concussion Infection Fatal Costs Aircraft repair Ground service provider losses Personal injury Equipment damage/destruction Airworthiness Sudden Decompression 19

20 Other GAP Products Towing Videos Three corporate videos now on-line SIA airlines GRIP video on-line soon Leadership Tip Sheets Ramp Operational Safety Procedures Document Template Leadership TIP Sheets Document Template Available on website 20

21 Ramp Damage Is it a cost of doing business? You have alternatives! Flight Safety Foundation 21