Car Parks. Operators Liabilities and Responsibilities. Phil Grace Liability Risk Manager, Aviva. British Parking Authority Jan 2009 page 1

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1 Car Parks Operators Liabilities and Responsibilities Phil Grace Liability Risk Manager, Aviva British Parking Authority Jan 2009 page 1

2 An Operator s Responsibilities Common law duties Safe place of work Safe plant and equipment Safe systems of work Competent fellow employees These have been codified/supported by Statute Law British Parking Authority Jan 2009 page 2

3 An Operator s Legal Duties and Liabilities Health & Safety at Work etc Act 1974 Employees Third Parties Regulatory Reform (Fire Safety) Order 2005 Occupiers Liability Acts 1957 & 1984 Visitors to the premises Liability for Injury, Loss or Damage: Injury to Employees Third Parties Injury to Persons Third Party Damage to Property British Parking Authority Jan 2009 page 3

4 Outcomes Breach of legal duty Improvement Notice Prohibition Notice Prosecution (leading to fines) Prosecution under Corporate Manslaughter Act Breach of Common Law duties Civil Claim for Damages Brand Damage the uninsured loss Loss of Reputation British Parking Authority Jan 2009 page 4

5 What does the Operator control? Hazard and resultant Risks In the workplace i.e. facing employees In the premises i.e. faced by users/public But not. Who is injured The extent of their injuries. The costs of the claim The size of any uninsured losses British Parking Authority Jan 2009 page 5

6 Key Issues Unfenced edges Lighting Structures & Surfaces Falling Objects Stairs and Steps, Ramps, slippery surfaces etc Barriers Pedestrians & Vehicles Security British Parking Authority Jan 2009 page 6

7 Unfenced Edges If they are there people will fall over them! Car parks have open sides, low walls, ramps etc Falls cost money Case Study: Falls cost money. 250, ,000 1,000,000 British Parking Authority Jan 2009 page 7

8 Lighting Sufficient/Appropriate levels of lighting Important: Where building design leaves dark areas During winter months Especially important on Stairs and Steps Also impacts on user security/wellbeing Must be maintained British Parking Authority Jan 2009 page 8

9 Structures and Surfaces Structures State of repair Falling objects Stairs, Steps and Ramps Design & Maintenance State of repair Water/Snow/Ice: Need to clear or warn Bird Droppings: Can be significant cause of slipping British Parking Authority Jan 2009 page 9

10 Surfaces (contd) Case Studies: What fell? How big? Who did it hit? Are they dead? Stood on island around petrol pump; it crumbled, ankle injury which failed to heal properly 28 year old ( 350k) Tripped over grill/grating; pre-existing knee problems, replacement may result in amputation 57 year old ( 200k) Slipped on puddle on petrol station forecourt; Film Director fractured knee ( 1.25m reduced to c 500k) Bird Droppings; Judged to be a nuisance (on Appeal) Wandsworth vs Railtrack British Parking Authority Jan 2009 page 10

11 British Parking Authority Jan 2009 page 11

12 British Parking Authority Jan 2009 page 12

13 British Parking Authority Jan 2009 page 13

14 Barriers Rise & Fall Swinging, Goal Post Type Case Studies: Hit on head by descending barrier; Brain injury, 423k damages Asda: Cardiff (2001); Barrier swung into car Fatal; Fined 225k Prior events: Bristol (2001); Bloxwich (1999); Fined 9k Cheltenham Hospital (2006); Hit on head, fell, struck head Vinci/Bromley (2002); Height restriction barrier Fatal; Fined 18k British Parking Authority Jan 2009 page 14

15 Barriers British Parking Authority Jan 2009 page 15

16 Pedestrians & Vehicles Segregation Marked walkways & crossing points Barriers at doorways/entrances Vehicle circulation Vehicle speed Limits, Signs etc Controls - Humps/Sleeping Policemen etc British Parking Authority Jan 2009 page 16

17 Managing Workplace Transport British Parking Authority Jan 2009 page 17

18 Security Supervision, Attendants etc Lighting CCTV British Parking Authority Jan 2009 page 18

19 Thank you Any Questions? British Parking Authority Jan 2009 page 19

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