Inglés en situaciones cotidianas

Transcription

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2 Escucha & Aprende Inglés en situaciones cotidianas Nueva edición 2017 Autores: Dorota Guzik, Joanna Bruska, Anna Kicińska Consulta linguistica y traducción: Tadeusz Z. Wolański, Dario Gomez Escudero, Ivan Marcos Cantabrana Voces: Maybe Theatre Company Grabación: Mariusz Zaczkowski MTS Studio ISBN: E-book DIM Nauka i Multimedia 2017 Todos los derechos reservados. Queda prohibida, salvo excepción prevista de la ley, cualquier forma de reproducción, distribución, comunicación pública y transformación de esta obra sin contar con la autorización de los titulates de la propiedad intelectual. La infracción de los derechos mencionados puere ser constitutiva de delito contra la propiedad intelectual. ul. Milskiego 1; Gdansk, Poland info@dimnim.pl

3 Contenido Página Pista PART I PLANNING A HOLIDAY 1 Conversation 1. Calling the Travel Information Centre in Barcelona Conversation 2. Booking a Room in a Hotel Conversation 3. Booking Plane Tickets PART II ARRIVING ON HOLIDAY Conversation 4. At the Airport Conversation 5. Check-in at the Hotel Conversation 6. Making Complaints Conversation 7. On the Beach PART III A DAY TRIP Conversation 8. Getting Information about Trains to Barcelona Conversation 9. Asking the Way Conversation 10. Buying a Ticket Conversation 11. In a Tapas Bar PART IV A CAR TRIP Conversation 12. Renting a Car Conversation 13. Shopping in Andorra Conversation 14. At the Petrol Station Conversation 15. Police Control

4 The Kos family is going on a two-week holiday to Spain. First they are planning their trip. Then they are flying to Barcelona and visiting different places in Spain. You are going to hear them speaking in typical travel situations, such as booking rooms in a hotel, asking the way, renting a car and others. Listen to the dialogues first, then in the Listen and repeat sections repeat the expressions as many times as you need to achieve fluency. Finally, follow the instructions and practise the language in interactive conversations. PART I. PLANNING A HOLIDAY 1. Calling the Travel Information Centre in Barcelona Listen. 2 T. Travel agent / K. Mrs Kos T. Oficina de turismo de Barcelona, digame. K. Buenos dias. Do you speak English? T. Yes, of course. What can I do for you? K. I m calling from Poland. I d like to spend my holidays with my family in Spain and I want some information about places to stay near Barcelona. T. Yes. What are you interested in? K. I d like to stay in a small town near the seaside. Could you suggest something? T. Personally, I would recommend Sitges, by the seaside. It's a perfect place for family holidays. K. How far is it from Barcelona? T. Only 30 km. K. Great, and where could I stay there? T. Well, that depends. You can find a wide variety of campsites, rooms to let or hotels. As a matter of fact, the Lagoon Hotel is one of the best, and very close to the beach. K. All right, and what is the best way to get there from Poland? T. Let me see. I guess a plane would be the best choice. K. Do you know how much the flight is? T. That depends. I would suggest Iberian Airlines or LOT Polish Airlines, which costs about

5 Part I. Planning a Holiday K. What is the flying-time? T. If it's a direct flight, it takes about 3 hours. And if you have to change, naturally it takes longer. For further details, please consult the airline s information service. K. One more thing. How do I get from the airport to the hotel? T. There are regular bus lines or you could take a taxi, of course. K. That would be all. Thank you very much. Goodbye. T. Goodbye. Glosario What can I do for you? En qué le puedo ayudar? I want some information about places to stay near Barcelona. Quisiera información sobre lugares cerca de Barcelona donde pueda alojarme. Could you suggest something? Qué me recomienda? Personally, I would recommend Sitges, by the seaside. Personalmente, le recomendaría Sitges, en la costa. How far is it from Barcelona? Está lejos de Barcelona? Where could I stay there? Dónde podría alojarme allí? A wide variety of campsites, rooms to let or hotels. Una amplia variedad de campings, habitaciones de alquiler u hoteles. Well, that depends. Bueno, depende. What is the best way to get there from Poland? Cuál es la mejor forma de llegar allí desde Polonia? Let me see. I guess a plane would be the best choice. Déjeme pensar. Supongo que el avión es la mejor opción. Do you know how much the flight is? Sabe cuánto cuesta el billete de avión? What is the flying-time? Cuánto dura el vuelo? It takes about 3 hours. Dura unas tres horas. For further details, please consult the airline s information service. Para más información, consulte el servicio de información de la aerolínea. There are regular bus lines. Hay autobuses de línea regular. Conversation 1. Exercise 1 3 Listen and repeat. I want some information about places to stay near Barcelona. Could you suggest something? Personally, I would recommend Sitges, at the seaside. It's a perfect place for family holidays. How far is it from Barcelona? Where could I stay there? Well, that depends. What is the best way to get there from Poland? Let me see... I guess a plane would be the best choice. Do you know how much the flight is? I would suggest Iberian Airlines or LOT. What is the flying time? It takes about 3 hours. How do I get from the airport to the hotel? There are regular bus lines. You could take a taxi, of course. That would be all. Thank you very much. 4

6 Part I. Planning a Holiday Conversation 1. Exercise 2 4 Telephoning. Listen and repeat the expressions. Could I speak to Mr Stark? He s not in. / He s out. Speaking. She isn t in the office now. Who s speaking, please? / Who s calling, please? She s on the other line. This is Jessica Ross (speaking). Can I take a message? I ll just get him / her. Could he ring me back? Hold on, please. / Hang on, please. Could you ask him to ring me back? What s the extension? I ll call him later. I ll put you through. Can I leave a message? The line s busy. Hold on; I ll get a pen. Conversation 1. Exercise 3 5 Now you are on the phone to the travel agent. Get some information about where to stay and how to get to Sitges. In each example you will hear an instruction first. After each example you will hear another possible question. Listen to the example first. - Ask where you can stay near Barcelona. - Where can I stay near Barcelona? (possible question) Where could I stay near Barcelona? Now ask the questions. - Ask where you can stay near Barcelona. Where could I stay near Barcelona? - Ask how far it is from Barcelona. How far is it from Barcelona? - Ask about the best way to get there from Poland. What is the best way to get there from Poland? - Ask about the price of the flight. How much is the flight? 5

7 Part I. Planning a Holiday - Ask about the flying-time. What is the flying-time? - Ask how to get from the airport to the hotel. How do I get from the airport to the hotel? 2. Booking a Room in a Hotel Listen. 6 R. Receptionist / K. Mrs Kos R. Good morning. The Lagoon Hotel. How can I help you? K. Good morning. I m interested in booking rooms in your hotel. R. Certainly, Madam. What kind of rooms do you have in mind? K. I m looking for two rooms for a family, from 1st till 14th July. R. Single or double? K. One double and one twin-bedded, next to each other, if possible. R. Hold on a moment, please... Well, we have such rooms but they are with a shower only. K. That s perfect. And what about the price? R. The double room is 65 and the twin-bedded one is 56, so that makes 121 altogether per night. K. Full-board? R. It s half-board, with breakfast and dinner included. K. Do you serve diet meals? My son is allergic to milk and eggs, you see. R. That won t be a problem, Madam. K. Brilliant! And what about the hotel s facilities? R. We can offer you a safe playground for children, an Internet cafe, and a swimming pool... K. And do you have fitness centre? R. Of course, we do. We have a fully-equipped club with a gym, a steam room and sunbeds. K. Sounds fantastic! I ll take the rooms then. R. How would you like to make the reservation? K. Can I book through the Internet? R. Of course. You ll find the registration form on our website: If you have any problems, don t hesitate to contact us. K. Thanks. R. Thank you for calling us. Goodbye! K. Goodbye! 6

8 Part I. Planning a Holiday Glosario I m interested in booking rooms in your hotel. Quisiera reservar habitaciones en su hotel. What kind of rooms do you have in mind? Qué tipo de habitaciones querría? I m looking for two rooms for a family. Estoy buscando dos habitaciones para una familia. Single or double? Sencillas o dobles? A twin-bedded room. Habitación de dos camas. Next to each other. Juntas una a la otra. Hold on a moment, please. Un momento, por favor. What about the price? Cuánto cuestan? Full-board? Pensión completa? It s half-board, with breakfast and dinner included. Media pensión, con desayuno y cena incluidos. Do you serve diet meals? Sirven comidas dietéticas? We can offer you an internet cafe and a swimming pool. Podemos ofrecerle un internet café y una piscina. That won t be a problem, Madam. Señora, eso no será ningún problema. And what about the hotel s facilities? Qué servicios ofrece el hotel? We have a fully-equipped club with a gym, a steam room and sunbeds. Tenemos un gimasio completamente equipado, sauna y solario. Sounds fantastic! Suena de maravilla! I ll take the rooms then. En ese caso me quedo con las habitaciones. How would you like to make the reservation? Cómo quisiera hacer la reserva? Can I book through the Internet? Puedo reservar por internet? You ll find the registration form on our website. Puede encontrar el formulario en nuestra página web. If you have any problems, don t hesitate to contact us. Si tuviera algún problema, no dude en preguntarnos. Conversation 2. Exercise 1 7 Listen and repeat. How can I help you? I m interested in booking rooms in your hotel. What kind of rooms do you have in mind? I m looking for two rooms for a family. Single or double? One double and one twin-bedded. Hold on a moment, please. What about the price? Full-board? It s half-board, with breakfast and dinner included. Do you serve diet meals? That won t be a problem, Madam. And what about the hotel s facilities? We can offer you an Internet cafe and a swimming pool. I ll take the rooms then. How would you like to make the reservation? 7

9 Part I. Planning a Holiday Can I book through the Internet? You ll find the registration form on our website. If you have any problems, don t hesitate to contact us. Conversation 2. Exercise 2 8 Listen and repeat other expressions used in simmilar situations. There s an underground car park for the hotel guests. We ve got a laundry service. Have you got a fitness club? The hotel has a coffee bar and an outdoor restaurant. There s an outdoor swimming pool and a safe playground for children. There s a currency exchange bureau by the reception. Conversation 2. Exercise 3 9 Now you are booking a room in a hotel over the phone. Answer the questions yourself. After each example you will hear another possible answer. Listen to the example first. - Good morning. How can I help you? - Good morning. I d like to book rooms in your hotel. (possible answer) Good morning. I m interested in booking rooms in your hotel. Now answer the questions. - Good morning. How can I help you? Good morning. I m interested in booking rooms in your hotel. - What kind of rooms do you have in mind? I m looking for two rooms for a family. - Single or double? One double and one twin-bedded, if possible. - How would you like to make the reservation? Through the Internet. - You ll find the registration form on our website. Very good, thank you. 8

10 Part I. Planning a Holiday 3. Booking Plane Tickets Listen. 10 C. Information Clerk / K. Mr Kos C. Good afternoon, Iberian Airlines. What can I do for you? K. Hello, I'd like to book four tickets from Warsaw to Barcelona. C. When would you like to leave? K. I'm on holiday from 1 st to 14 th of July. C. So, you need return tickets then, don t you? Are you familiar with the discounts we offer? K. Not really. Do you have family tickets or reductions for children? C. For children under two the tickets are free if they travel with an adult. We also offer 50% off for children under the age of twelve. K. That's perfect. My daughter is six. C. So, that makes three regular tickets and one discount, right? That ll be K. OK, I ll take them. C. Now, can I have your name, please? K. Certainly. My name is Adam Kos. C. How do you spell that, please? K. It's A-D-A-M K-O-S. C. Can I have your credit card number? K. Yes, it s C. Thank you. K. Is it a direct flight or do I have to change? C. It's a direct flight from Warsaw to Barcelona. K. What time does the plane take off from Warsaw? C. 11:20 and you land in Barcelona at 14:30. Your flight number is IB K. How much luggage can I take with me? C. Approximately twenty kilos per person. K. Are there any refreshments served on the plane? C. Of course, lunch is included in the ticket price. K. Is there anything else I should know? C. Yes, please remember that you must check in 2 hours before the flight. K. Thank you. Goodbye. C. Goodbye, sir. Glosario I'd like to book four tickets. Quisiera reservar cuatro tickets. When would you like to leave? Cuándo le gustaría salir? So, you need return tickets then, don t you? Entonces usted necesita billetes de ida y vuelta, verdad? Are you familiar with the discounts we offer? Conoce nuestros descuentos? Not really. Más bien, no. 9

11 Part I. Planning a Holiday Do you have family tickets or reductions for children? Tienen billetes familiares o descuentos para los niños? We offer 50% off for children under the age of twelve. Ofrecemos un descuento del 50% para los niños menores de 12 años. That makes three regular tickets and one discount. En total, tres billetes normales y uno con descuento. Can I have your name, please? Me puede dar su nombre, por favor? How do you spell that, please? Me lo puede deletrear? Can I have your credit card number? Me puede dar su número de la tarjeta de crédito? Is it a direct flight? Es vuelo directo? Do I have to change? Tengo que cambiar? How much luggage can I take with me? Cuánto puedo llevar como equipaje de mano? Approximately twenty kilos per person. Aproximadamente 20 kilos por persona. Are there any refreshments served on the plane? Servirán refrescos en el avión? Lunch is included in the ticket price. La comida está incluida en el precio del billete. Is there anything else I should know? Hay alguna otra cosa que debería saber? Conversation 3. Exercise 1 11 Listen and repeat. What can I do for you? I'd like to book four tickets from Warsaw to Barcelona. When would you like to leave? I m on holiday from 1 st to 14 th July. Do you have any family tickets or reductions for children? We offer 50% off for children under the age of twelve. Can I have your name, please? How do you spell that, please? Can I have your credit card number? Is it a direct flight? Do I have to change? What time does the plane take off from Warsaw? How much luggage can I take with me? Approximately twenty kilos per person. Are there any refreshments served on the plane? Lunch is included in the ticket price. Is there anything else I should know? You must check in 2 hours before the flight. Conversation 3. Exercise 2 12 Listen and repeat other expressions used in simmilar situations. Hurry up or we ll miss the plane! We can go by bus. 10

12 Part I. Planning a Holiday How long does it take to get to the airport? Let s take a taxi. What time does the plane take off? What time does it land? We need to catch a train to Bristol then. How do we get to the station? What time does the train leave? Conversation 3. Exercise 3 13 You are phoning the travel agent. Now ask the questions yourself following the instructions. After each example you will hear another possible question. Listen to the example first. - Ask about discount tickets. - Do you have any discount tickets? (possible question) Do you have any family tickets or discounts for children? Now ask the questions. - Ask about discount tickets. Do you have any family tickets or discounts for children? - Ask if it is a direct flight. Is that a direct flight? - Ask if you have to change. Do I have to change? - Ask when the plane takes off from Warsaw. What time does the plane take off from Warsaw? - Ask how much luggage you can take with you. How much luggage can I take with me? - Ask about the refreshments. Are there any refreshments served on the plane? - Ask if there is anything else you should know. Is there anything else I should know? 11

13 PART II. ARRIVING ON HOLIDAY 4. At the Airport Listen. 14 P. Passport officer / K Mr Kos / C Information clerk Would passengers for Iberia flight IB 1473 to Frankfurt please proceed to gate number 3. P. Good afternoon. May I have your passport, please? K. Good afternoon. Here you are. P. How long are you going to stay here? K. We are on a family holiday for two weeks. P. That will be all. Thank you. K. By the way, could you tell me where the information desk is? P. It s over there. K. Thank you, good bye. C. Good afternoon. What can I do for you? K. Good afternoon. I ve just arrived and I d like to know where I can pick up my luggage? C. Go straight on, there you ll find the luggage reclaim area. K. Oh, one more thing. Where can I find the taxi rank? C. It s opposite entrance number four. K. Thank you very much. C. You re welcome. Have a nice time here in Barcelona. Glosario May I have your passport, please? Pasaporte, por favor. Here you are. Aquí tiene. How long are you going to stay here? Cuánto tiempo va a quedarse aquí? We are on a family holiday for two weeks. Vamos a quedarnos dos semanas de vacaciones con la familia. Could you tell me where the information desk is? Me podría decir dónde está el mostrador de información? It`s over there. Está allí. I d like to know where I can pick up my luggage? Quisiera saber dónde puedo recoger mi equipaje. There you ll find the luggage reclaim area. Allí verá el área de recogida de maletas. Where can I find the taxi rank? Dónde se encuentra la parada de taxis? It s opposite entrance number four. Está al otro lado de la entrada número 4. Have a nice time here in Barcelona. Que disfrute aquí en Barcelona. 12

14 Part II. Arriving on Holiday Conversation 4. Exercise 1 15 Listen and repeat. May I have your passport, please? I d like to know where I can pick up my luggage? Here you are. Go straight on. How long are you going to stay here? There you ll find the luggage reclaim area. We are on a family holiday for two weeks. Where can I find the taxi rank? That will be all. It s opposite entrance number four. Could you tell me where the information desk is? Thank you very much. It s over there. You re welcome. I ve just arrived. Have a nice time here in Barcelona. Conversation 4. Exercise 2 16 Listen and repeat other expressions used in simmilar situations. How much luggage have you got? Is it a direct flight? Could I have a window seat, please? Where do you change? Could I have an aisle seat, please? Should I go through customs control? Are you travelling business class or tourist class? Have you got anything to declare? Is your flight delayed? Where is the arrivals hall? Conversation 4. Exercise 3 17 Now you are at the airport in Barcelona. Follow the instructions and talk to a passport officer and an information clerk. After each example you ll hear another possible answer. Listen to the example first. - Say that you are on a family holiday for two weeks. - My family and I are on a two-week holiday here. (possible answer) We re on a family holiday for two weeks. Now answer the questions. - Say that you are on a family holiday for two weeks. We re on a family holiday for two weeks. - Ask where the information desk is. Could you tell me where the information desk is. 13

15 Part II. Arriving on Holiday - Say that you have just arrived. I have just arrived. - Ask where you can pick up your luggage. I d like to know where I could pick up my luggage. - Ask where the taxi rank is. Where can I find the taxi rank? 5. Check-in at the Hotel Listen. 18 R. Receptionist / A. Adam Kos / E. Ewa Kos R. Good afternoon. How can I help you? A. Good afternoon. My name is Adam Kos. I ve booked two rooms here. R. Certainly, your rooms are ready. Would you please fill in the registration forms? A. Of course. Could you lend me a pen, please? R. Yes, of course and may I have your passports, please? A. Here you are. R. You ll get them back in an hour. Do you have any questions? E. What time is breakfast served? R. We serve breakfast from 8.00 till 9.00 in the restaurant over there. E. And dinner? R. From 6.00 to 7.00 in the same place. And are you interested in the organised entertainment? A. What can you offer? R. We suggest a trip to Andorra, flamenco shows and a trip to the dolphinarium. The children will love it. E. It sounds wonderful. Where are the flamenco shows? R. They re in Lleida. You ll find more information in this brochure. Here you are. E. Thank you. R. And here are your keys. It s the second floor, numbers 24 and 25. If you have any problems, call the reception. E. Thank you very much. 14

16 Part II. Arriving on Holiday Glosario I ve booked two rooms here. He reservado dos habitaciones aquí. Would you please fill in the registration forms? Puede rellenar los formularios? What time is breakfast served? A qué hora se sirve el desayuno? Are you interested in the organized entertainment? Están interesados en las actividades que el hotel organiza? We suggest a trip to Andorra. Les sugerimos un viaje a Andorra. It sounds wonderful. Suena fantástico. You ll find more information in this brochure. Encontrarán más información en este folleto. Here are your keys. Aquí están sus llaves. It s the second floor, numbers 24 and 25. Las habitaciones 24 y 25 están en el segundo piso. If you have any problems, call the reception. En caso de algún problema pueden llamar a recepción. Conversation 5. Exercise 1 19 Listen and repeat. I ve booked two rooms here. We serve breakfast from 8 till 9. Your rooms are ready. Are you interested in the organised entertainment? Would you please fill in the registration forms? What can you offer? Could you lend me a pen, please? We suggest a trip to Andorra. May I have your passports, please? It sounds wonderful. You ll get them back in an hour. You ll find more information in this brochure. Do you have any questions? Here are your keys. What time is breakfast served? If you have any problems, call the reception. Conversation 5. Exercise 2 20 Listen and repeat other expressions used in simmilar situations. Do I pay now or when I check out? Will you take my luggage upstairs? Where is the restaurant? Which floor is it? What time do you open? What time do you close? Is there a fitness centre? Can we use the swimming pool and the sauna? Are there any messages for me? I d like to order a bottle of wine to the room. It ll be included in the bill. Can we leave our luggage in the luggage room? 15

17 Part II. Arriving on Holiday Conversation 5. Exercise 3 21 Now you want to check in at a hotel. Talk to the receptionist and answer the questions. In each example you ll hear another possible answer. Listen to the example first. - Good afternoon. How can I help you? - Hello, my name is Anna Nowak. I have a reservation here. (possible answer) Good afternoon. My name is Adam Kos. I ve booked two rooms here. Now answer the questions. - Good afternoon. How can I help you? Good afternoon. My name is Anna Kos. I ve booked two rooms here. - Would you please fill in the registration forms? Of course. - May I have your passports, please? Here you are. - Do you have any questions? What time is breakfast served? - We serve breakfast from 8 to 9. Are you interested in the organised entertainment? What can you offer? - We suggest a trip to Andorra and flamenco shows. It sounds wonderful. 16

18 Part II. Arriving on Holiday 6. Making Complaints Listen. 22 R. Receptionist / K. Mrs Kos R. Good morning, madam. Is there anything I can do for you? K. Good morning. I ve come to make a complaint. R. Oh, I m sorry to hear that. What s the matter? K. Well, to start with, there are no clean towels in the bathroom. R. Did you leave the towels on the floor? K. Should I? R. If you want fresh towels, leave the dirty ones on the floor. Then, a maid will change them immediately. K. Very well, but there are some other problems, I m afraid. R. Oh! K. I wanted to take a shower but there is only cold water. R. I m terribly sorry. We had a water system failure in the morning but it s being fixed now. K. Oh, I understand but the air conditioning is out of order, too. Or I don t know how to use it. R. Don t worry. I ll take care of it straight away and send room service to your room. What s the number? K. 24. Thank you. Glosario I`ve come to make a complaint. Quiero poner una queja. a maid una camarera We had a water system failure. Hubo una avería en el sistema de agua. It`s being fixed now. Ya está solucionado. The air conditioning is out of order, too. Tampoco funciona el aire acondicionado. I`m terribly sorry. Lo siento mucho. I`ll take care of it straight away. Me pongo con ello ahora mismo. Conversation 6. Exercise 1 23 Listen and repeat. Is there anything I can do for you? I ve come to make a complaint. I m sorry to hear that. What s the matter? There are no clean towels in the bathroom. Did you leave the towels on the floor? Should I? There are some other problems, I m afraid. There is only cold water. I m terribly sorry. It s being fixed now. The air conditioning is out of order. I don t know how to use it. I ll take care of it straight away. 17

19 Part II. Arriving on Holiday Conversation 6. Exercise 2 24 Listen and repeat the sentences used to make complaints. I ve got a problem with... I d like to complain about I m sorry to say this but... I m sorry to trouble you but I m very sorry. I m terribly sorry. Please forgive me. I didn t mean to do it. It won t happen again. We ll replace it. That s all right, don t worry. Never mind. It s not your fault. How could you do that? What are you going to do about it? Could I have a new one? I d like a refund. I d rather have my money back. Conversation 6. Exercise 3 25 Now you are in a hotel and you have come to the reception desk to make complaints. Talk to the receptionist. In each example you ll hear an instruction first. After each example you ll hear another possible answer. Listen to the example first. - Say that you ve come to make a complaint. - I ve some complaints to make. (possible answer) I ve come to make a complaint. Now make your complaints. - Say that you ve come to make a complaint. I ve come to make a complaint. - Say that there are no clean towels in the bathroom. There are no clean towels in the bathroom. - Say that there are other problems as well. There are other problems as well, I m afraid. - Say that there is only cold water. There is only cold water in the bathroom. 18

20 Part II. Arriving on Holiday - Say that the air conditioning is out of order. The air conditioning is out of order. - Say you don t know how to use it. I don t know how to use it. 7. On the Beach Listen. 26 E. Mrs Kos / A. Mr Kos / S. a boy hiring deck chairs / M. Marie S. Good morning. How can I help you? E. Good morning. I d like to hire four deckchairs. S. Do you want them for a day? E. Well, I m not sure. What do I pay for one hour? S. 1.5, and if it s for a day it s much cheaper, of course. It s 8. E. OK, I ll take them for a day, then. S. That will be 32 altogether. E. Thank you. Here you are. S Thank you. Have a nice day. E. Marie, over here! We ve got the deckchairs. M. Thank you. We can sit here. It s a very good place. What about our trip to Barcelona? Are we going tomorrow? A. We still don t know what we want to see there. M. Let s visit the Picasso Museum. I ve heard it s very interesting. A. How about Las Ramblas? I think we should take a walk there. M. Yes, and we must see La Sagrada Familia. The guidebook says it s the landmark of Barcelona. A. So, we ll catch an early train in the morning when it s not so hot. M. I think that s a good idea. A. That s settled then. Let s check the timetables. We are leaving tomorrow morning. Glosario I`d like to hire four deckchairs. Quisiera alquilar cuatro tumbonas. What do I pay for one hour? Cuánto cuesta cada hora? Marie, over here. Marie, estamos aquí. What about our trip to Barcelona? Qué hay de nuestro viaje a Barcelona? The guide book says it`s the landmark of Barcelona. La guía dice que es el punto de referencia de Barcelona. That`s settled then. Entonces, está decidido. Let`s check the timetables. Vamos a chequear los horarios. 19

21 Part II. Arriving on Holiday Conversation 7. Exercise 1 27 Listen and repeat. I d like to hire four deckchairs. Do you want them for a day? Well, I m not sure. What do I pay for one hour? I ll take them for a day. We can sit here. It s a very good place. Let s visit the Picasso Museum. I ve heard it s very interesting. How about Las Ramblas? I think we should take a walk there. We must see La Sagrada Familia. We ll catch an early train. That s settled then. Let s check the timetables. We are leaving tomorrow morning. Conversation 7. Exercise 2 28 Listen and repeat the sentences used to make suggestions, accept or refuse invitations. Let s go camping this year. I d rather (do sth) I d love to! Would you like to go to a resort? I m afraid I can t. That would be great! Why don t we go on a package holiday? That s a good idea, but That sounds brilliant! What / How about going sightseeing in the Old Town? I d love to, but What a great idea! Shall we buy some souvenirs for our family? Sorry, I m too tired. Sure, why not? Conversation 7. Exercise 3 29 Now you are on the beach. Hire a deck chair and plan a trip to Barcelona with your friends. In each example you ll hear an instruction first. After each example you ll hear another possible answer. Listen to the example first. - You want to hire a deckchair. - I want to hire a deckchair. (possible answer) I d like to hire a deckchair. Now hire a deck chair and plan a trip to Barcelona. - Say that you want to hire a deck chair. I d like to hire a deck chair. 20

22 Part II. Arriving on Holiday - Ask about the price per hour. What do I pay per hour? - Say that you ll take them for a day. I ll take them for a day. - Suggest visiting the Picasso Museum. Let s visit the Picasso Museum. - Suggest seeing La Sagrada Familia. We must see La Sagrada Familia. - Say that you will catch an early train. We ll catch an early train. - Say that you are leaving tomorrow morning. We are leaving tomorrow morning. 21

23 PART III. A DAY TRIP 8. Getting Information about Trains to Barcelona Listen. 30 C. Information clerk / K. Mr Kos C. Can I help you? K. Yes, can you tell me the train times to Barcelona, please. C. Are you going in the morning or afternoon? K. Morning. C. There s a train every half an hour. K. How much time does it take to get there? C. About 20 minutes. K. Is it a direct train or do I have to change? C. The train stops in Barcelona-Sants and from there you can go by bus, underground or city train. K. How much are the tickets? C. Single or return? K. Return, please. Are there any concessions? C. Yes, for children between four and twelve, for groups over 10 people, and if you buy a return ticket, you get a 10% discount as well. K. In that case, I d like 5 adult return tickets and one return for a six year old child. C. Very well. That ll be 75. K. Do you take credit cards? C. I m sorry sir, cash only. K. Which platform does the train leave from? C. Platform 2. K. Thank you very much. Glosario Can you tell me the train times to Barcelona, please? Por favor, me puede decir cuál es el horario de los trenes que van a Barcelona? There s a train every half an hour. Hay un tren cada media hora. How much time does it take to get there? Cuánto tiempo tarda en llegar? Is it a direct train? El tren va directo? Do I have to change? Tengo que cambiar? You can go by bus or underground. Puedes ir en autobús o en metro. Single or return? Billete sencillo o de ida y vuelta? Are there any concessions? Hay algún descuento? 22

24 Part III. A Day Trip If you buy a return ticket, you get a 10% discount. Si compra el billete de ida y vuelta, hay un 10% de descuento. Do you take credit cards? Aceptan tarjetas de crédito? Which platform does the train leave from? Desde qué andén sale el tren? Conversation 8. Exercise 1 31 Listen and repeat. Can you tell me the train times to Barcelona, please. There s a train every half an hour. How much time does it take to get there? Is it a direct train? Do I have to change? From there you can go by bus or underground. How much are the tickets? Single or return? Are there any concessions? If you buy a return ticket, you get a 10% discount. I d like 5 adult return tickets. Do you take credit cards? Which platform does the train leave from? Conversation 8. Exercise 2 32 Listen and repeat other expressions used in simmilar situations. What time is the train to Oxford? Where do I change? You change at Exeter. I d prefer a direct one. Take the This train suits me. What time does it arrive in Oxford? Is there a restaurant car? Is the train delayed? I d like a ticket to London. Which train? How much is a ticket? Are there any discounts for students? Do I pay for the luggage? Which bus goes to the centre? Take a 23 or a 62. They go every five minutes. Conversation 8. Exercise 3 33 Now you are at the railway station. Ask the questions yourself about trains to Barcelona. In each example you ll hear an instruction first. After each example you ll hear another possible question. Listen to the example first. - Ask about the times of trains to Barcelona. - What time are the trains to Barcelona? (possible question) Can you tell me the train times to Barcelona? 23

25 Part III. A Day Trip Now ask the questions. - Ask about the times of trains to Barcelona. Can you tell me the train times to Barcelona? - Ask how much time it takes to get there. How much time does it take to get there? - Ask if it s a direct train. Is it a direct train? - Ask if you have to change. Do I have to change? - Ask about the price of the tickets. How much are the tickets? - Ask which platform the train leaves from. Which platform does the train leave from? 9. Asking the Way Listen. 34 K. Mr Kos / M. Marie / S1. Stranger 1 / S2. Stranger 2 M. Finally, we are here. What shall we start with? K. Let s ask somebody the way to La Sagrada Familia. M. That s a good idea. You go first. K. Excuse me, could you tell me the way to La Sagrada Familia, please? S1. I m sorry, I don t know. I m a stranger here myself. K. Thank you. M. OK, maybe I ll try now. Excuse me, how do I get to La Sagrada Familia, please? S2. The easiest way to get there is by underground. Line number five. M. Is it far? S2. About five stops. 24

26 Part III. A Day Trip K. How do we find the underground station? S2. Oh, it s easy. Go straight on for about 100 metres, then take the second left and you ll find the entrance between the bookshop and the hospital. You can t miss it. Each entrance has a red symbol of a diamond. M. Oh, great. By the way, is there a cash dispenser near here? S2. Err... I think there s one opposite the post office but I m not sure. M. What s the quickest way to get there? S2. You can walk there. M. How many minutes on foot? S2. I think not more than five. Just go down the street, turn right at the lights and there it is. K. OK, thank you very much. S2. Not at all. Enjoy your day! Glosario What shall we start with? Por dónde empezamos? Excuse me, could you tell me the way to La Sagrada Familia, please? Perdone, me puede decir cómo se va a La Sagrada Familia? I`m a stranger here myself. No soy de aquí. The easiest way to get there is by underground. Lo más fácil es ir en metro. Is it far? Está lejos? About five stops. Unas cinco paradas. How do we find the underground station? Cómo podemos ir a la estación de metro? Go straight on for about 100 metres. Ve recto unos 100 metros. Take the second left. Tuerce la segunda a la izquierda. You ll find the entrance between the bookshop and the hospital. Verás la entrada entre la librería y el hospital. You can`t miss it. No puedes perderte. Is there a cash dispenser near here? Hay algún cajero automático por aquí? I think there is one opposite the post office. Creo que hay uno al otro lado de la oficina de correos. What`s the quickest way to get there? Cuál es el camino más rápido para llegar allí? How many minutes on foot? Cuánto se tarda caminando? Turn right at the lights. En el semáforo, tuerce a la derecha. Conversation 9. Exercise 1 35 Listen and repeat. Finally, we are here. Excuse me, could you tell me the way to La Sagrada Familia, please? I m sorry, I don t know. I m a stranger here myself. Excuse me, how do I get to La Sagrada Familia, please? The easiest way to get there is by underground. Is it far? About five stops. How do we find the underground station? Go straight on for about 100 metres. 25

27 Part III. A Day Trip Take the second left. You ll find the entrance between the bookshop and the hospital. Is there a cash dispenser near here? I think there is one opposite the post office. What s the quickest way to get there? You can walk there. How many minutes on foot? Go down the street. Turn right at the lights. Conversation 9. Exercise 2 36 Listen and repeat other expressions used in simmilar situations. Turn right into Bolton Street. Go along Beaumont Street. Take the second turning on the left. First on the right. Turn left at the traffic lights. Turn right at the roundabout. Go through the park. Go past the church. Go over the bridge. Go under the bridge. Conversation9. Exercise 3 37 Now you are in Barcelona. Ask the way to La Sagrada Familia. In each example you ll hear an instruction first. After each example you ll hear another possible question. Listen to the example first. - Ask how to get to La Sagrada Familia. - How do I get to La Sagrada Familia? (possible question) Excuse me, could you tell me the way to La Sagrada Familia? Now ask the questions. - Ask how to get to La Sagrada Familia. Excuse me, could you tell me the way to La Sagrada Familia? - Ask if it is far. Is it far? - Ask how to find the underground station. How do we find the underground station? 26

28 Part III. A Day Trip - Ask if there is a cash dispenser near here. Is there a cash dispenser near here? - Ask what the quickest way to get there is. What is the quickest way to get there? - Ask how many minutes on foot. How many minutes on foot? 10. Buying a Ticket Listen. 38 C. Ticket clerk / K. Mrs Kos C. Good morning. K. I d like to get to La Sagrada Familia station. How much is the ticket? C. It s 1.05 one-way. K. Do you have any day-tickets? C. Yes, you can buy a T-Dia, which is a one-day travel card. K. Is it only for the underground? C. No, it s also for the buses. And you can travel everywhere with it. K. How much is this ticket? C. It s K. Is it the same for children? C. Yes, it is. K. I ll take six, then. C. Here you are. K. Thank you, bye. C. Good bye. Glosario Do you have any day-tickets? Hay billetes para un día? Yes, you can buy a T-Dia. Sí, puede comprar la tarjeta T-día (válida para todo el día y en todos los transportes). Is it only for the underground? Sólo vale para el metro? Is it the same for children? Vale lo mismo para los niños? I`ll take six then. En ese caso, deme seis. 27

29 Part III. A Day Trip Conversation 10. Exercise 1 39 Listen and repeat. I d like to get to the station. How much is the ticket? It s 1,05, one-way. Do you have any day-tickets? Yes, you can have a T-Dia. Is it only for the underground? No, it s also for the buses. You can travel everywhere with it. Is it the same for children? I ll take six, then. Conversation 10. Exercise 2 40 Listen and repeat other expressions used in simmilar situations. Where can I buy tickets? In the newsagent s. One ticket, please. Are there any discounts? A full-fare ticket. A full price ticket. A reduced-fare ticket. A return ticket. A travel card. A family ticket. Discounts for children. Discounts for students. Discounts for retired people. For two adults and two children. Conversation 10. Exercise 3 41 Now you are at the ticket office. You want to buy tickets for the underground. In each example you ll hear an instruction first. After each example you ll hear another possible question or statement. Listen to the example first. - Explain that you would like to get to the station. - I want to get to the station. (possible statement) I d like to get to the station. Now talk to the ticket clerk. - Explain that you would like to get to the station. I d like to get to the station. - Ask how much the ticket is. How much is the ticket? - Ask if they have any day-tickets. Do you have any day-tickets? 28

30 Part III. A Day Trip - Ask if it s only for the underground. Is it only for the underground? - Say that you ll take six one-day travel cards. I ll take six one-day travel cards. 11. In a Tapas Bar Listen. 42 E. Ewa Kos / S. Stefan / W. Waiter E. I didn t know Las Ramblas were so long. S. Mmm. You know, I m starving. I could eat a horse. Let s have something to eat. E. Los Caracoles, sounds very Spanish. Shall we eat some tapas here? S. That s a good idea. W. Hello! What can I get you? S. Can you recommend something special? W. How about our speciality: fried spiny lobster? S. Can you explain what it is? W. Well, it s a kind of sea food. It s really delicious! E. Ugh. I don t think the kids will like it. W. Well then. Would you like to try tortilla espanola? It s a potato omelette. E. Ok. So, we ll take three spiny lobsters and three tortillas. W. Can I offer you any salad to go with it? S. What can you suggest? E. This vegetable salad looks tasty. S. That s a good idea. W. Any desserts? E. We d like six doughnuts. W. Anything to drink? S. Four beers and two Colas, please. W. Would you like to sit at the bar or at a table? S. What s the difference? W. Sitting at a table is more expensive. E. Still, we d better take one. There are too many of us. S. We d like to pay now. Is service included? W. Yes, it is. That ll be 43 altogether. S. Here you are. 29

31 Part III. A Day Trip W. Thank you. Enjoy your meal. S. Thank you very much. Glosario I`m starving. Me muero de hambre. I could eat a horse. Me comería una vaca. Shall we eat some tapas, here? Quieres que comamos aquí algunas tapas? What can I get you? Qué les pongo? Can you recommend something special? Qué nos recomienda? How about our speciality, fried spiny lobster? Qué les parecería nuestra especialidad, bogavante frito? Can you explain what it is? Me puede explicar qué es? It s a kind of sea food. Es un tipo de marisco. Would you like to try tortilla espanola? Le gustaría probar la tortilla española? Any desserts? Algo de postre? Can I offer you any salad to go with it? Le puedo sugerir alguna ensalada para acompañar? Would you like to sit at the bar? Le gustaría sentarse junto a la barra? What s the difference? Cuál es la diferencia? We d better take a table. Mejor cogemos una mesa. Is service included? Está incluido el servicio? Enjoy your meal. Buen provecho. Conversation 11. Exercise 1 43 Listen and repeat. Can you recommend something special? Can you explain what it is? It s a kind of sea food. Would you like to try tortilla? OK, we ll take it. Can I offer you any salad to go with it? What can you suggest? Any deserts? Anything to drink? Four beers and two Colas, please. Would you like to sit at the bar? What s the difference? We d better take a table. We d like to pay now. Is service included? Conversation 11. Exercise 2 44 Listen and repeat the sentences used when ordering food. What would you like to start with? Would you like to try onion soup? Would you like any vegetables? What would you like for dessert? We d like a bottle of wine. I ll have roast lamb with vegetables, please. I ll have risotto with shrimps, please. I ll have smoked salmon, please. Can I have a clean glass, please? Can I have a serviette, please? Can we have the bill, please? 30

32 Part III. A Day Trip Conversation 11. Exercise. 45 Now you are in a tapas bar. Answer the questions and order something to eat and drink. After each example you will hear another possible answer. Listen to the example first. - What can I get you? - What can you recommend? (possible answer) Can you recommend something special? Now answer the questions. - What can I get you? Can you recommend something special? - How about our speciality? Can you explain what it is? - It s a kind of sea food. Would you like to try a tortilla? OK, we ll take it. - Can I offer you any salad to go with it? This vegetable salad looks tasty. - Any desserts? I d like six doughnuts. - Anything to drink? Four beers and two Colas, please. - Would you like to sit at the bar? We d better take a table. - That ll be 42 all together. Enjoy your meal. Thank you very much. 31

33 PART IV. A CAR TRIP 12. Renting a Car Listen. 46 C. Clerk / K. Mr Kos C. Good morning. Can I help you? K. Good morning, I d like to hire a car. C. Do you want it for one day, a weekend or a week? K. Weekend. C. What kind of car would you like? K. I was thinking of a small car for my family. C. How about an Opel Corsa? K. That s all right. I think it s big enough. C. Would you like to have air conditioning? K. Yes, I think it may be useful here. How much is that? C. It s 97 per day but we ve got special offers for weekends. It s only 150. K. How many kilometres are included in the price? C. Three hundred. If you cross the limit, you pay 0,45 per extra kilometre. Have you got any other questions? K. What fuel does it take? C. Unleaded. The hire also includes fully comprehensive insurance. Are you interested in any additional insurance? K. No, thank you. I don t think it s necessary. C. As you wish, sir. K. By the way, how much is a litre of fuel? C. 0,88. K. And do I have to pay for using the highways? C. Yes, the toll depends on the kilometres you travel. K. How much is a kilometre, then? C. About 0,10. K. Where do I pay for that? C. At the exit. K. I see. C. Could I have your international driving licence? K. Here you are. Can I pay in cash? C. No sir. Only by credit card. K. OK, here you are. C. Have a nice trip. 32

34 Part IV. A Car Trip Glosario I d like to hire a car. Me gustaría alquilar un coche. I was thinking of a small car. Estaba pensando en un coche pequeño. How about Opel Corsa? Qué le parece un Opel Corsa? I think it s big enough. Creo que es lo suficientemente grande. Would you like to have air conditioning? Le gustaría con aire acondicionado? I think it may be useful here. Creo que aquí puede ser útil. How many kilometres are included in the price? Cuántos kilómetros están incluidos en el precio? What fuel does it take? Qué gasolina utiliza? Unleaded. Sin plomo. The hire also includes fully comprehensive insurance. El alquiler también incluye un seguro a todo riesgo. Are you interested in any additional insurance? Le interesaría algún otro seguro adicional? I don t think it s necessary. No creo que sea necesario. How much is a litre of fuel? Cuánto cuesta un litro de gasolina? Do I have to pay for using the highways? Hay que pagar por utilizar las autopistas? The toll depends on the kilometres you travel. El peaje depende de los kilómetros que se hagan. How much is a kilometre? Cuánto cuesta un kilómetro? I see. Entiendo. Could I have your international driving licence? Me pueden mostrar sus carnets de conducir internacionales? Here you are. Aqui están. Can I pay in cash? Puedo pagar en metálico? Only by credit card. Sólo con tarjeta de crédito. Conversation 12. Exercise 1 47 Listen and repeat. I d like to hire a car. Do you want it for one day or a weekend? What kind of car would you like? I was thinking of a small car. How about an Opel Corsa? I think it s big enough. Would you like to have air conditioning? I think it may be useful here. How many kilometres are included in the price? What fuel does it take? The hire includes fully comprehensive insurance. I don t think it s necessary. How much is a litre of fuel? Do I have to pay for using the highways? The toll depends on the kilometres you travel. How much is a kilometre? Where do I pay for that? Can I pay in cash? Only by credit card. Conversation 12. Exercise 2 48 Listen and repeat other expressions used in simmilar situations. Is there a garage near here? I have a problem with the brakes. The right headlight doesn t work. Could you check the oil? 33

35 Part IV. A Car Trip The rear light is broken. The windscreen wipers are broken. The engine isn t working properly. I had a slight accident. Where can I change the headlight? Can you fix it? How much does it cost to repair it? Conversation 12. Exercise. 49 Now you want to rent a car yourself. Talk to a clerk. After each example you ll hear another possible answer. Listen to the example first. - Can I help you? - I want to rent a car. (possible answer) I d like to hire a car. Now answer the questions. - Can I help you? I d like to hire a car. - Do you want it for one day or a weekend? Weekend. - What kind of car would you like? I was thinking of a small car. - How about an Opel Corsa? I think it s big enough. - Would you like to have air conditioning? Yes, it may be useful. - Have you got any other questions? What fuel does it take? - Are you interested in any additional insurance? I don t think it s necessary. 34

36 Part IV. A Car Trip 13. Shopping in Andorra Listen. 50 E. Mrs Kos / A. Mr Kos / S. Shop assistant S. Can I help you? E. I m just looking, thank you. E. Excuse me. S. Yes, what can I do for you? E. I wonder how much the Dior J adore is? S. It depends. It s 57 for 50ml, and 102 for 100ml. E. Do you have the body lotion to go with it? S. Not at the moment, I m afraid. E. Pity. S. But we ve got a special discount for Chanel Allure. It s only 65 for a set. E. Do you have any samples? S. Yes, here you are. E. I ll think it over then, and come back later. S. Good afternoon. How can I help you? A. I m looking for a photo camera. S. Amateur or professional? A. I prefer an amateur one. S. Are you keen on a particular brand? A. Not really. What can you recommend? S. How much would you like to spend on it? A. Not more than 100. S. Then, I think a Pentax would be the best choice. Would you like to have autofocus? A. I think so. S. Do you want to have a red-eye-effect reducer? A. Definitely. S. And how about a time-releaser? A. Yes, why not. S. Then I have something just right for you. It s 99,80. And you get a nice leather camera case free. A. I ll take it. S. How do you want to pay? A. Visa, please. 35