AT THE AIRPORT. You have some nail scissors and these are not permitted. I will have to confiscate them.

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Darrell Day
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1 Woman Woman Check in girl Check in girl Check in girl Check in girl Check in girl IN THE QUEUE AT THE AIRPORT Oh, I am so excited. I ve never flown before! Where are you travelling to? I m going to Australia to see my cousin. That is nice. How long is the flight? I think it s about 20 hours. AT THE CHECK IN DESK Good morning can I see your ticket please? Yes here you are. And can I take your passport? Here it is. That s fine. Please put your luggage on here to be weighed. How many suitcases do you have? Only the two. Sorry but your luggage is 3 kilos over the allowed weight. Oh no! What happens now? You have to pay 20 for each kilo. 60! Oh, I ll have to pay, as I don t want to miss the plane. AT SECURITY Security man Is this your hand luggage Madam? Yes, why is there a problem? Security man Can you open the bag please? Just a minute. I have to find the key. Security man You do know that you are not allowed to take any sharp objects on the aircraft. But I haven t got anything sharp! Security man You have some nail scissors and these are not permitted. I will have to confiscate them. Security man It seems that everything I do is wrong! Well, you should have read the regulations beforehand. There are notices displayed everywhere in the airport on what you can take on board. Please proceed to your gate number now Madam. Gate number? I don t know it. Security man If you look at the departure board, you will find the information about your flight. Air stewardess Air stewardess Thanks. AT GATE NUMBER 8 We are ready for boarding now. Please have your boarding passes ready. Please proceed to the aircraft when we call your seat number. Excuse me, where can I find my seat number? It s on your boarding pass Madam. Ah, your seat number is 68J. You will one of the last passengers we call. Oh dear am I ever going to get to Australia?

At The Airport 1)Write each word under the corresponding picture.

. 2)Match the definitions with the right word. 1)the person who flies the plane= =.

4)document that proves a person's identification and nationality=.

3)Complete the conversatio on with the missing words. going / Enjoy / bags / passport, / can / pilot Nancy : Hello.

2 At The Airport 1)Write each word under the corresponding picture. trolley to take passenger passport luggage pilot off suitcase stewardess customs officer ticket to land.. 2)Match the definitions with the right word. 1)the person who flies the plane= =. 2) when the plane leaves the ground=. 3)the bags and suitcases that travellers put their belongings in. =. 4)document that proves a person's identification and nationality=. 5)man or woman who provides service for passengers during a flight=. 6)the person who checks the luggage=. 3)Complete the conversatio on with the missing words. going / Enjoy / bags / passport, / can / pilot Nancy : Hello. Hello..I have your ticket and..,, please? Nancy:Ye es, here they are. Customss officer: could you open your, please? Nancy: Sure,is everything Ok? Customs officer:yes.w where are you? Nancy: Paris. Customs officer:.. your stay in Paris. Nancy:Th hanks.goodbye. Customs officer: Goodbye.

3 1. AT THE AIRPORT I m late. This is where passengers collect their baggage. Here s your ticket sir. Have a good flight. Thank you. Welcome to Canada

4 1.1 Vocabulary: arriving and departing Insert the correct word from the box into the gaps. customs officer departure lounge carry-on bag check in immigration officer baggage collection baggage allowance queue travel documents immigration visa 1. When you arrive in a country from overseas the... checks your passport. In some countries you must have a... before you can enter. Then you proceed to the... area to pick-up your bags and then to the... who may, (but not always) check your baggage. 2. When you leave a country you must first... with the airline to get your boarding pass. If there are a lot of people you must... Then you go through..., where they check your travel documents and then to the... to wait for your flight. 3. On most international flights you have a... of 20 kilograms per person. Many airlines allow you to take one bag on to the aircraft usually a maximum weight of 7 kg. This is called a... Study the paragraph above and answer the following questions. 1. What word means abroad? 2. What are travel documents? 3. What word means go in? 4. What are international flights? 5. Can you name some airlines? 6. What word means no more than? 7. What is another word for plane? 8. What is another word for depart? 9. What words mean for each?

5 1.2 International signs For each sign, write short answers to these questions: 1. Where would you find these signs? 2. What do these signs mean? 3. Have you seen these signs around Dili? Discuss: Are signs useful? Why? Why not?

6 1.3 Dialogue: At the airport (2.00pm) Complete the dialogue by inserting the correct tense. Look for time phrases first. Practice the dialogue with a friend. Bill: Ben : Bill: Ben : Bill: Ben : Bill: Ben : Bill: Ben : Bill: Ben: Bill: Hi, Ben where... (go)? Hi Bill, I... (fly) to China later this afternoon.... (go) for business or pleasure? Business, I... (meet) some engineers tomorrow in Shanghai. How long... (stay) there? I... (stay) for three weeks and then I... (fly) to Korea. I... (stay) in Korea until the end of the year and then I... (come) back.... (be) this your first overseas trip? No, I... (go) to Indonesia last year and the year before that I... (travel) to India. Anyway, why... (be) you here? I... (pick up) some visitors from America. They... (come) from Darwin but the plane... (be) 30 minutes late so instead of arriving at 2 o clock they... (now, arrive) at 2.30pm. Americans... (be) always late....they... (be) never on time. I... (hope) your listening skills are good because Americans... (be) difficult to understand. They... (have) a strong accent and they... (speak) very loudly. I... (hope) they understand me. I... (practice) my pronunciation every night in front of the mirror.... (not, forget) practice makes perfect.

1.4 Information on an airline ticket At the airport Please make sure you are at the airport in time and remember to carry proof of identity and your e-ticket with you as security may wish to see them.

7 1.4 Information on an airline ticket At the airport Please make sure you are at the airport in time and remember to carry proof of identity and your e-ticket with you as security may wish to see them. Baggage If travelling without bags then be at the gate 20 minutes before the flight departs. If you've got bag(s) to check, be at a bag tag counter no later than 30 minutes before departure. The first two bags are free. On board you're allowed one bag per person (maximum 7 kg). Changes/restrictions Changes permitted at any time. You may have to pay the difference between the original fare and the new fare if higher. Service fee applies unless changed online. Cancellation Up to the day of departure, fully refundable. After the day of departure refunds will incur a refund fee per person per one-way journey. Exercise From the information, what do you think the following expressions mean? 1. proof of identity : e-ticket : to check : tag : original : fee : online : fully refundable :... Exercise Read the information and answer these questions: 1. Can a passenger change a ticket? How many bags can a passenger take on board? If I change my ticket on the internet do I have to pay an extra charge?...

8 1.5 Reading an advertisement TIMOR LOROSA E AIRLINE Low cost flights to Asia from Dili. Book in advance for even lower fares. Discount for people under 25 years old. BALI from $70 (one way) DARWIN from $150 * (return) Book now by calling Prices do not include airport taxes. Maximum baggage allowance 25 kg. Excess baggage charge $25 per kilo. Tickets are non-refundable and non transferable. * Special conditions apply. Find words and phrases from the advertisement which mean the same as: 1. A single ticket : A ticket to go and come back : Less expensive fares : Extra luggage : Young people pay less : You cannot change your ticket : Reserve : A good price if you buy your ticket early:...

At the Airport 1 3 23 2 4 7 5 6-8 9 10 11 12 - - 13 14 15 16 - - 17 18 19-20 - Use the CLUES below to fill in the crossword puzzle Across 3. a flight that begins and ends in the same country 6.

the place at an airport where people get on a plane 13. a piece of paper that shows that you have paid for a journey on a plane 14. a wheeled cart pushed by hand and used for moving heavy items 15.

the place at the airport where officials check that the goods that people are bringing into a country are legal, and whether they should pay customs duties 19.

an official document with your photo and showing which country you are a citizen of. 2. a mark in your passport that allows you to enter or travel to another country 4.

9 At the Airport Use the CLUES below to fill in the crossword puzzle Across 3. a flight that begins and ends in the same country 6. the letters and numbers which identify the name of the airline and the date 8. a flight that takes off in one country and lands in another 9. an American variant for the word luggage 11. the place at an airport where people get on a plane 13. a piece of paper that shows that you have paid for a journey on a plane 14. a wheeled cart pushed by hand and used for moving heavy items 15. a situation in which a plane (or train) leaves or arrives late 17. the place at the airport where officials check that the goods that people are bringing into a country are legal, and whether they should pay customs duties 19. a large building at an airport where passengers arrive and leave 20. the time when a plane, bus, or train leaves Down 1. an official document with your photo and showing which country you are a citizen of. 2. a mark in your passport that allows you to enter or travel to another country 4. an area in an airport where arriving passengers can pick up the luggage after a flight 5. a seat that is next to a window on a plane 6. a journey through air in a plane 7. a statement of taxable goods or subject to duty 9. a card that a passenger shows before boarding on a plane 10. registration as a passenger for a flight 12. a seat next to an passage in an airplane 16. ordering a seat to be held for you on the day you want to travel 18. a bag or suitcase that you can take with you on the airplane 23. bags and suitcases in which you carry your belongings while traveling

10 Answer key P A V D O M E S T I C L S S U L W P A F L I G H T - N U M B E R D I O L G G E I N T E R N A T I O N A L G C D T G G A L O H E B A G G A G E A C W G A T E O E R H - I A - A E S S R C T I C K E T T R O L L E Y D E L A Y I K A R E I A O - T E - N I N I S C U S T O M S G M C N E E - A T E R M I N A L P R V T D E P A R T U R E A S Y T S - I O O N N

11 TOPICS DISCUSSION AIR TRAVEL Student A Discuss the questions below with your partner. 1. Do you like to travel by air? Why? / Why not? 2. Which do you prefer: a window seat or an aisle seat? Why? 3. When was the last time you travelled by air? Where did you fly to? 4. Would you like to be a pilot? Why? / Why not? 5. What do you hate most about flying? Why? 6. Compare business class and economy class. 7. Do you think air travel is safe? Why? / Why not? 8. Talk about the nearest airport where you live. Is it a good airport? Why? / Why not? 9. How are airplanes today different from airplanes sixty years ago? 10. How will airplanes be different in another 100 years? TOPICS DISCUSSION AIR TRAVEL Student B Discuss the questions below with your partner. 1. When was the last time you travelled by air? Where did you travel to? 2. Do you think air travel is safe? Why? / Why not? 3. How old were you the first time you travelled by air? Where did you fly to? 4. Would you like to be a flight attendant? Why? / Why not? 5. What do you enjoy most about flying? Why? 6. Compare travelling by plane and by train. How are they similar? / different? 7. Talk about an interesting experience you had while travelling on a plane. 8. What do you know about the first airplane that was invented? 9. Imagine there are no airplanes. How would our lives be different? 10. Where would you like to fly to next? Why? Permission granted to reproduce for classroom use.

AT THE AIRPORT At the Check-in Counter Check- in Clerk : Good morning. Passenger: Good morning. Check-in Clerk : May I see your ticket, please? Passenger : Oh yes.

Check-in Clerk: I m afraid this is a non-smoking flight, Sir. Would you prefer an aisle seat or a window seat? Passenger: Well, I m not sure.

Check-in Clerk: Oh I see, well there s really nothing to worry about. Let s see, I can give you an aisle seat right next to one of the exits.

12 AT THE AIRPORT At the Check-in Counter Check- in Clerk : Good morning. Passenger: Good morning. Check-in Clerk : May I see your ticket, please? Passenger : Oh yes. Here it is. Check-in Clerk : Thank you Mr. Robinson. Passenger: I was wondering if I could have a smoking seat, please? Check-in Clerk: I m afraid this is a non-smoking flight, Sir. Would you prefer an aisle seat or a window seat? Passenger: Well, I m not sure. You see, it s the first time that I will be flying by airplane and I m feeling a bit uneasy about it. What I really want is the safest seat. Check-in Clerk: Oh I see, well there s really nothing to worry about. Let s see, I can give you an aisle seat right next to one of the exits. Then you ll have more leg room, too. Passenger: Oh good! That sounds alright. Check-in Clerk: And could I see your passport, please? Passenger: Oh yes, here it is. Vocabulary: 1. smoking seat 2. aisle seat 3. non-smoking flight 4. window seat 5. leg room 6. passport

13 At the Check-in Counter What Do You Think? Explain the following phrases: 1. uneasy 2. right next to 3. smoking seat 4. aisle seat 5. non-smoking flight Let s Practice: Practice with a partner and take turns in asking the questions when you check-in at the airport. Words to Ponder: aisle-a walkway between or along sections of seats in a theater, classroom or airplane. aisle seat-seat located in the aisle part. flight attendant- a person who attends and offers service in the duration of the flight. Spelling Check: Underline the word which has the correct spelling. 1. vackation vacation vecation 2. reservetion recervation reservation 3. destination destenation destenation 4. treveling traveleng traveling 5. aerport airpot airrport

14 Going Through Customs Peter : Page: Would you mind putting your baggage on here, please ma am? Where are you traveling from? From Marseille. Marseille. Are you resident in France, or do you live in the United States? I live in France. Can I see your passport, please?... Thank you. How long are you staying in the USA? For 5 days. And what's the purpose of your visit ma am? I'm here on business. I see. Well then, you under stand that you've come into the Green Channel, which means you have nothing to declare. Yes. Is this all your baggage? Yes, that's all. Is anybody else traveling with you, ma am? No, I'm traveling alone. OK then. What type of goods have you got; cigarettes, cigars...? No, I don't smoke. Nothing else at all in the tobacco line? No. Any drinks at all? Spirits? Liquors? Wine? Just two bottles of red wine. Were those bottles purchased in the duty-free shop, or...? Yes, at Marseille airport. I see. Are you bringing any gifts for anybody in the States? Well, the wine is a present, but that's all. Any other valuable items - jewelry, laptop? No, just my personal things. OK. Thank you, ma am. Would you let me have a look in there...is the laptop going back to France with you? Yes, of course. It's my working tool. Do you have a camera? No, I don't. That's fine. Thank you very much. Have a pleasant stay!

Going Through Customs What Do You Think? What are the things we need to present to the Customs Officer? Words to Ponder 1. baggage claim area- a place where you get your baggage. 2.

15 Going Through Customs What Do You Think? What are the things we need to present to the Customs Officer? Words to Ponder 1. baggage claim area- a place where you get your baggage. 2. boarding area- a place where you enter a plane. 3. boarding pass- a sheet of paper needed to board an airplane. 4. carry-on luggage- things that are being carried onto and stowed in the passenger compartment of an airplane. CLEARING CUSTOMS: SCRAMBLED SENTENCES When you arrive in a new country, you'll have to answer some questions. Try this scrambled sentence game to see how well you'll do on your next international trip. 1.)? can I passport please see your 2.)? How do in intend long States stay the to United you 3.)? Is of purpose the visit what your 4.)? declare anything do have to you 5.)? your enjoy stay

Airport Awareness.

Airport Awareness. Airport Awareness Travel advice for parents and carers of children who may have difficulty travelling through an airport terminal. www.launcestonairport.com.au Check-in process INTRODUCTION Security screening