FLORIDA CLUB CONNECTION

Transcription

1 D I A M O N D R E S O R T S I N T E R N A T I O N A L FLORIDA CLUB CONNECTION

2 WELCOME BIENVENIDO BIENVENUE BENVENUTO WILLKOMMEN BEM-VINDO VELKOMMEN VÄLKOMMEN ДОБРО ПОЖАЛОВАТЬ ДОБРЕ ДОШЛИ ΚΑΛΩΣΌΡΙΣΜΑ 歓迎 欢迎

3 FLORIDA CLUB CONNECTION Uplifting and inspiring, the Florida Club Connection provides you with an exchange and member benefits program. Florida Club Connection, with its seaside journeys, desert escapes and mountain, city and country retreats, provides you with the opportunity to vacation in your comfort zone or experience something new and exciting at a variety of resorts at destinations throughout the United States, Mexico and Europe. FLEXIBLE POINTS OPPORTUNITIES Book flexible stays; stay for more than 7 nights or as few as 2 nights 17 additional resorts with no exchange fee 10-month advance booking window for Florida Club Connection affiliated resorts Member discounts and offers FLORIDA CLUB CONNECTION 3

4 TABLE OF CONTENTS CONTACT INFORMATION...5 FLORIDA CLUB CONNECTION DESTINATIONS...6 MEMBERSHIP GUIDE MEMBERSHIP ADVANTAGES Saving Points 1.2 Borrowing Points 1.3 How to Determine How Many Points Are Required 1.4 Reservation Booking Windows 1.5 Reservation Cancellation 1.6 Short Stay Points Values 1.7 Discounted Points Stays 1.8 Club Connection Bonus Time 1.9 Special Rental Offers 2. ACCESSIBILITY REQUESTS ONLINE MEMBER ACCOUNTS AND FEEDBACK How Do You Set Up Online Accounts? 3.2 Online Member Forum 3.3 Member Feedback 3.4 What s New MEMBERSHIP BENEFITS FOR ALL FLORIDA CLUB CONNECTION MEMBERS...57 Reservation Protection Plans (RPP) Legal Protection Plan Healthiest You Luggage Forward Book Your Car THE Club Select Quorum High Yield Savings Legal Zoom Free Pharmacy Discount Card Golf Card International Dell Serta This Could Be Home Program Diamond Amenities Flowers and Baskets 2017 WEEKS CALENDAR WEEKS CALENDAR CLUB COMMUNITY Be Social 4 FLORIDA CLUB CONNECTION

5 Contact Information 2017 HOURS OF OPERATION & HOLIDAY SCHEDULE The call center will be closed on the following public holidays: New Year s Day (Observed)... Monday, January 2, 2017 Martin Luther King, Jr. Day...Monday, January 16, 2017 President s Day... Monday, February 20, 2017 Memorial Day... Monday, May 29, 2017 Independence Day... Tuesday, July 4, 2017 Labor Day... Monday, September 4, 2017 Veteran s Day... Friday, November 10, 2017 Thanksgiving... Thursday, November 23, 2017 Friday, November 24, 2017 Christmas... Monday, December 25, FloridaClubConnection@DiamondResorts.com RESERVATIONS AND MEMBER SERVICES Monday - Friday: 8:00 a.m. - 6:00 p.m. (PST) Saturday: 8:00 a.m. - 5:00 p.m. (PST) Sunday: Closed Phone: Fax: Payments can be made through our automated phone system 24-hours a day at SOCIAL MEDIA Facebook.com/DiamondResortsInternational Twitter.com/DiamondResorts Pinterest.com/DiamondResorts Instagram.com/DiamondResorts ONLINE DiamondResorts.com FLORIDA CLUB CONNECTION 5

6 Florida Club Connection Destinations SCOTTSDALE LINKS RESORT North Perimeter Drive Scottsdale, Arizona United States FLORIDA CLUB CONNECTION

7 Scottsdale Links Resort showcases elegantly appointed accommodations with private patios that provide guests the ultimate in convenience complete with a resort class spa and fitness center. Vacationers interested in the magic of Scottsdale, Arizona, will find this resort tucked between the TPC Desert Golf Course and the breathtaking McDowell Mountains, offering a host of scheduled activities, tennis and relaxing pool and spa-side areas. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/2 4,000 6,000 7,500 8,500 2 BDR 6/4 6,000 8,000 9,000 10,000 3 BDR 8/6 8,000 9,000 10,000 12, WEEKS , , , WEEKS , , , Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES BBQ area Bocce ball Broadband internet Concierge Croquet Fitness center Gift shop Gym Heated outdoor pool Jetted spa Parking Steam room WiFi NEARBY ATTRACTIONS Canoeing Golf Grocery store Hiking trails Horseback riding Mountain biking Museums Nightlife Restaurants River rafting Shopping Zoo FLORIDA CLUB CONNECTION 7

8 SCOTTSDALE VILLA MIRAGE 7887 East Princess Boulevard Scottsdale, Arizona United States FLORIDA CLUB CONNECTION

9 Relax and rejuvenate at Scottsdale Villa Mirage and enjoy 300 days of sunshine. During your quintessential year round getaway, the entire family will enjoy the comfort of its surroundings complete with fully equipped kitchens, fireplaces and in-room washers and dryers. Plan your escape to this Sonoran Desert paradise where backcountry tours and Grand Canyon day trips are readily available, or take in a game at a number of nearby parks and stadiums. Whether you re looking for sports and fitness or jazz and blues, you ll find it all when you stay at Scottsdale Villa Mirage. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio 4/2-3,000 4,000 6,000 1 BDR 4/2-4,500 5,500 7,500 2 BDR 8/6-7,000 9,000 12, WEEKS - 1-3, , 16-25, , 26, 47, WEEKS - 1-3, , 14-25, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. No elevator. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Arts and crafts Basketball courts BBQ area Broadband internet Children s pool Concierge assistance Fitness center Gift shop Guest services Heated outdoor pool Laundry facilities Organized activities Picnic area Playground Pool table Sauna Spa Table tennis Tennis courts WiFi NEARBY ATTRACTIONS Backcountry tours Bars/Restaurants Casinos Golf Grocery store Hair salon Hiking Horseback riding Hot air ballooning Massage services Mini-golf Museums Nightlife Pro shop Shopping Shows/Theatres Snack bars State/National parks Theme parks FLORIDA CLUB CONNECTION 9

10 SEDONA SUMMIT 4055 Navoti Drive Sedona, Arizona United States FLORIDA CLUB CONNECTION

11 Sedona Summit offers unparalleled opportunities for relaxation amid stunning mountain scenery nestled in the upper Sedona Plateau. Whether the family is along for a river rafting trip or you re taking a much needed respite, you ll find everything at Sedona Summit including heated swimming pools, BBQ areas and a fitness center. Spend a day swimming and picnicking at Slide Rock State Park and slide down a natural water chute in the center of a historical working apple farm. Once you have returned to your relaxing accommodation, enjoy the view from your private balcony or curl up in front of your insuite fireplace. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio 4/2-3,500 4,500 6,500 Studio Mesa Suite 4/2-4,000 5,000 7,000 1 BDR 4/4-5,000 6,500 8,500 1 BDR Mesa Suite 4/4-6,500 7,500 9,500 1 BDR Sunset Suite 4/2-8,000 9,000 11,000 2 BDR 8/4-8,000 10,000 13,000 2 BDR Mesa Suite 8/4-10,500 12,500 15,500 2 BDR Sunset Suite 6/4-12,500 13,500 16,000 3 BDR Sunset Suite 10/6-14,500 15,500 18, WEEKS - 1-3, , 16-25, , 26, 47, WEEKS - 1-3, , 14-25, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. SERVICES AND AMENITIES Activities center BBQ area Concierge assistance Fitness center Game room Guest laundry Guest services Heated outdoor spas/pools Movie rentals Organized activities Outdoor pool Picnic area Playground WiFi NEARBY ATTRACTIONS Airplane rides Bars Bike rentals Boating Casinos Fishing Fitness center Golf Grocery store Guided tours Helicopter rides Hiking trails Historic sites Horseback riding Hot air ballooning Jeep drives Jet Ski rentals Mini golf Mountain biking Nightlife Parasailing Restaurants River rafting Sauna Shopping Shows/Theatres Shuttle service Skiing Snowboarding State/National parks Tennis courts FLORIDA CLUB CONNECTION 11

12 LAKE TAHOE VACATION RESORT 901 Ski Run Boulevard South Lake Tahoe, California United States FLORIDA CLUB CONNECTION

13 Visit America s largest alpine lake and explore the sapphire blue waters of Lake Tahoe nestled between the majestic snow packed peaks of the Sierra Nevada Mountains. Enjoy the well-appointed amenities of Lake Tahoe Vacation Resort from the pool, exercise equipment and sauna to the adjacent Ski Run Marina and Heavenly Mountain Resort Base Lodge. Located just a mile from the casino district, the resort is accessible to all area attractions. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio 2/2 2,000 2,500 3,000 4,000 Studio 4/4 2,000 2,500 3,000 4,000 1 BDR 4/2 5,500 6,000 7,500 10,000 2 BDR 6/4 7,500 8,500 10,500 14,000 2 BDR 8/6 7,500 8,500 10,500 14, WEEKS 17-20, , 27, 33-39, , 16, , 26, 47, WEEKS 17-20, , 27, 33-39, , 14-16, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Balcony/Terrace BBQ area Cable TV Ceiling fans in select units Concierge assistance Fitness center Full/Partial kitchens Gift shop Guest services Indoor pool Jetted spa Laundry facilities Marina Outdoor pool Picnic area Restaurants Sauna Spa Stereo Television Valet WiFi NEARBY ATTRACTIONS Beach Bike rentals Boating Casinos Fishing Golf Hiking Historic sites Horseback riding Jet Ski rentals Lake Mountain biking Nightlife Sailing Scuba diving/snorkeling Shopping Shows/Theatres Sleigh rides Snow skiing/snowboarding Snowmobile rentals State/National parks Water skiing/windsurfing FLORIDA CLUB CONNECTION 13

14 A Home Collection Resort BRYAN S SPANISH COVE State Road 535 Orlando, Florida United States FLORIDA CLUB CONNECTION

15 Old World serenity. Orlando adventure. Get back to nature in an idyllic setting only moments from Orlando s excitement. Lose yourself in the warm palette of colors from a dock view sunset. Feel the water spray drench your skin as you glide through the water on skis. Immerse yourself in the diverse offerings of Disney Springs. Marvel at the high-flying feats of a Cirque du Soleil performance. Play at high-tech Disney Quest. Enjoy a live band at House of Blues. Stay up past your bedtime at Orlando Eye. Be a kid again at Walt Disney World Resort, only two miles away. Relax in the Old World charm of this Mediterranean-style fishing village, nestled on the shores of majestic Lake Bryan. Sun by the pool, with the only sounds you hear being the lap of the lake s waters and children s laughter. There s outdoor activity galore on land or water and on the dock, beckoning you to take some time just for you. The resort is accredited in the Florida Department of Environmental Protection s (DEP) Florida Green Lodging program, which designates lodging facilities that commit to conserving and protecting Florida s natural resources. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR 6/4-4,050 5,400 6, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, Check-in day for weekly occupancy: Friday / Saturday / Sunday. No elevator. SERVICES AND AMENITIES 2 tennis courts All rooms are non-smoking Attraction discount tickets BBQ and picnic areas Canoes Children s playground Children s wading pool Concierge Electronic game room Fishing Fitness room Freshwater lake Miniature putting green Movie rentals Organized activities Outdoor hot tub Outdoor racquetball court Paddle boats Shuffleboard Swimming pool Volleyball court WiFi NEARBY ATTRACTIONS Dinner theaters Eco-tours Fishing Gatorland Go-cart racing Golf Hang gliding Helicopter rides Horseback riding Hot air balloon rides Indoor skydiving Kennedy Space Center Legoland Florida Museums Restaurants SeaWorld Orlando Shopping Universal Orlando Walt Disney World Water sports Zip-lining FLORIDA CLUB CONNECTION 15

16 A Home Collection Resort CHARTER CLUB RESORT OF NAPLES BAY th Ave South Naples, Florida United States FLORIDA CLUB CONNECTION

17 Discover a gentle pace in a tropical paradise. Charter Club Resort of Naples Bay is located in southwest Florida along the Paradise Coast on Naples Bay. Relax and enjoy white sandy beaches, parks and nature preserves. The Paradise Coast is known for its lush landscape and diverse ecosystems. The Naples Bay area is home to Florida s best fishing, sweeping sand beaches, exciting outdoor adventures, eclectic cultural galleries, and treasure hunting shopping experiences. Get up close to wildlife on an airboat tour of the Everglades. Explore modern wares and antique treasures in historic Old Naples shops. Thrill at water sports for all ages on the Gulf of Mexico. Kick back and go shelling on remote, picturesque islands. Enjoy sumptuous cuisine at varied restaurants. Enjoy the ease of the resort s location in the Old Naples Historic District all the area s charm and excitement are a short stroll or bicycle ride away. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR 6/4 3,300 4,950 6,600 8, WEEKS 37-39, , , WEEKS 37-39, , , Check-in day for weekly occupancy: Friday / Saturday / Sunday. SERVICES AND AMENITIES All rooms non-smoking 30-foot private screened lanais BBQ and picnic area Beach equipment Boat cruise available Bicycles Cable TV Children s games and sports equipment Children s pool Club house Concierge Direct bay access Fishing poles and equipment Hair dryer Historic District location Iron/Ironing board Outdoor hot tub Poolside grill Swimming pool Washer/Dryer WiFi NEARBY ATTRACTIONS Big Cypress National Preserve Canoeing Deep sea fishing Everglades National Park Golf Hiking Kayaking Manatee sighting tour Naples Botanical Gardens Naples Water Tours Naples Zoo at Caribbean Gardens Restaurants Shopping Sun & Fun Lagoon Water Park (seasonal) Water sports FLORIDA CLUB CONNECTION 17

18 A Home Collection Resort CRESCENT RESORT ON SOUTH BEACH 1420 Ocean Drive Miami Beach, Florida United States FLORIDA CLUB CONNECTION

19 Reminiscent of Hollywood s glamour days, Crescent Resort is a gem of Art Deco design in the center of the SoBe Historic District. This all-suite boutique resort is located on South Beach s internationallyknown Ocean Drive. The resort faces the soft, white sands and the turquoise waters of the Atlantic Ocean. Walk along the beach and let the gentle breeze sweep your stress away. This charming hideaway is perfect for savvy travelers. By day, relax on the white sands of Miami Beach, shop for the latest fashions, lunch at a sidewalk café, or enjoy art galleries and museums. By night, discover new cuisines from all corners of the globe, play in trendy night clubs or take in a theatre or dance show. The resort s conscientious attention to detail and the comfortable residential feel of the accommodations will make it your favorite place for relaxation after the action of South Beach nights. So plan your visit to this sunny playground that really sizzles at night. The unpretentious ambiance and perfect location of Crescent Resort make it a favorite among SoBe aficionados. This resort destination is recommended for families without children. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/4 3,510 4,680 5,850 7,020 1 BDR Deluxe 4/4 4,500 5,000 7,500 9,000 2 BDR 6/6 5,850 7,800 9,750 11, WEEKS , 41-46, , 17, 47-48, , WEEKS , 41-46, , 17, 47-48, , 52 Check-in day for weekly occupancy: Friday / Saturday / Sunday. SERVICES AND AMENITIES Aquarium Beach Beach towel service Business center Fitness center Full kitchen In-room safe Rooftop sun terrace Valet parking WiFi in guest rooms (complimentary) NEARBY ATTRACTIONS Beach Espanola Way Theme Park Everglades National Park Gardens Golf Guided walking tours Gumbo Limbo Nature Center Hobe Sound National Wildlife Refuge Jungle Island Lion Country Safari African Adventure Miami Beach Botanical Garden Morikami Museum and Japanese Gardens Museums Nightlife Parks Red Reef Park Restaurants Shopping Vizcaya Museum Water Sports FLORIDA CLUB CONNECTION 19

20 LIKI TIKI VILLAGE Bali Boulevard Winter Garden, Florida United States FLORIDA CLUB CONNECTION

21 Come enjoy the tropical splendor that is Liki Tiki Village. Relax in accommodations that include a variety of amenities, including a water park for the whole family. Liki Tiki Village is located only minutes from Walt Disney World, SeaWorld Orlando, and Universal Orlando. Explore the 64 acres of lush landscape around this Orlando water resort. The lagoon features a gently rolling wave pool, 5 water slides, an erupting water volcano, a waterfall, a toddler s area, spouting tiki heads, and a dancing fountain. Around the lagoon are lounging areas and a children s playground. Stroll around the Polynesianthemed complex and absorb its tropical beauty. Enjoy days filled with breathtaking wonder, looping roller coasters and non-stop action. Spend your nights at dinner shows, dancing, luaus and strolling under the stars. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR Economy 4/2-2,700 3,600 4,500 1 BDR Standard* 4/4-3,000 4,000 5,500 1 BDR Deluxe* 4/4-4,000 5,000 6,500 2 BDR Economy 6/4-4,500 6,000 7,500 2 BDR Standard* 6/6-5,000 6,500 8,000 2 BDR Deluxe 8/6-5,400 7,200 9,000 3 BDR 10/10-7,200 9,600 12, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, *Owners at Liki Tiki will be charged 1 Bedroom Economy rate when reserving 1 Bedroom Standard or Deluxe, and the 2 Bedroom Economy rate when reserving 2 Bedroom Standard. Check-in day for weekly occupancy: Friday / Saturday / Sunday. SERVICES AND AMENITIES 2 swimming pools 2 tennis courts All rooms are non-smoking Attraction discount tickets BBQ and picnic areas Basketball court Beach volleyball court Bicycles Children s playground Electronic game room Fitness center Fully-equipped kitchen Gift shop Iron/Ironing board Lake with paddle boats (seasonal) Liki Tiki Lagoon Water Adventure Mini-golf Movie rentals Organized activities Outdoor hot tubs Poolside bar and grill Salt water aquarium Shuffleboard WiFi NEARBY ATTRACTIONS Dinner theaters Eco-tours Fishing Gatorland Go-cart racing Golf Hang gliding/helicopter rides Horseback riding Hot air balloon rides Indoor skydiving Kennedy Space Center Legoland Florida Museums Restaurants SeaWorld Orlando Shopping Universal Orlando Walt Disney World Water sports Zip-lining FLORIDA CLUB CONNECTION 21

22 MYSTIC DUNES RESORT & GOLF CLUB 7600 Mystic Dunes Lane Celebration, Florida United States FLORIDA CLUB CONNECTION

23 Mystic Dunes Resort & Golf Club is a distinctive family resort where you ll enjoy close proximity to Orlando theme park fun and excitement, while escaping to a relaxing, tranquil retreat of spacious condo-sized villas and a wide array of resort amenities and services, all in an atmosphere of gracious hospitality. Built on one of the highest elevations in the area, our resort is nestled on over 600 acres of rolling hills, lush Florida nature preserves and beautiful tropical landscape. Our vacation villas and resort amenities make Mystic Dunes Resort & Golf Club one of the best family vacation and golf resorts in Orlando. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/2-3,000 4,000 5,000 1 BDR Standard 4/2-3,500 4,500 5,500 1 BDR Deluxe 4/2-4,500 5,500 7,000 2 BDR 8/4-7,000 8,500 10,500 2 BDR Lockoff 8/6-8,000 10,000 12,500 3 BDR Lockoff 12/6-10,500 13,000 16, WEEKS - 1-4, 37-46, , 16-25, , 26, 47, WEEKS - 1-4, 37-46, , 14-25, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Saturday. SERVICES AND AMENITIES Activities department ATM Broadband internet Business center Complimentary newspaper in lobby Dry cleaning DVD rental Free WiFi in the lobby Housekeeping services Maintenance department Mini-market Movie rental Outdoor pool Parking Parking on-site Safe deposit boxes Water slides Wedding facilities NEARBY ATTRACTIONS Church/Worship services Clubhouse Entertainment Fitness center Golf Helicopter/Plane sightseeing Lake Miniature golf Movie rentals Parks Restaurants Shopping Tennis Theme parks and attractions: Complimentary shuttle transportation to Walt Disney World, Universal Orlando, and SeaWorld Orlando theme parks. FLORIDA CLUB CONNECTION 23

24 A Home Collection Resort ORBIT ONE VACATION VILLAS 2950 Entry Point Boulevard Kissimmee, Florida United States FLORIDA CLUB CONNECTION

25 By day, explore the world of exotic locales at Epcot, showcasing the cultures of countries from around the world. Thrill at interactive adventure in Epcot s Future World, with attractions including Mission: Space, Test Track, Soarin and The Seas with Nemo & Friends. Enjoy the convenience of being only one mile from Walt Disney World Resort, splashing down at Orbit One between excursions. Play at all the Disney Parks, as well as Universal Orlando, SeaWorld and other area diversions. By night, sample cuisines guaranteed to please your palette within moments from the resort. Energize your senses with outdoor sports. Play a game of tennis or racquetball. Recharge your spirit splashing in the pools and basking in the sun. The resort is accredited in the Florida Department of Environmental Protection s (DEP) Florida Green Lodging program, which designates lodging facilities that commit to conserving and protecting Florida s natural resources. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR 6/4-4,050 5,400 6, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, Check-in day for weekly occupancy: Friday / Saturday / Sunday. SERVICES AND AMENITIES 2 swimming pools 2 tennis courts All rooms are non-smoking Attraction discount tickets Children s playground Children s wading pool Concierge Electronic game room Fitness room Gas BBQ grills and picnic areas Outdoor racquetball court Organized activities Miniature putting green Movie rentals Outdoor hot tub Shuffleboard Volleyball court WiFi NEARBY ATTRACTIONS Boating Dinner theaters Eco-tours Fishing Gatorland Go-cart racing Golf Hang gliding Helicopter rides Horseback riding Hot air balloon rides Indoor skydiving Kennedy Space Center Legoland Florida Museums Restaurants SeaWorld Orlando Shopping Universal Orlando Walt Disney World Water sports Zip-lining FLORIDA CLUB CONNECTION 25

26 A Home Collection Resort PARKWAY INTERNATIONAL RESORT 6200 Safari Trail Kissimmee, Florida United States FLORIDA CLUB CONNECTION

27 Tropical landscapes. Orlando thrills. Travel to a lush tropical land, only one mile from the main gate of Walt Disney World Resort. Parkway International Resort is tucked away in a wooded area off U.S. 192 in Kissimmee, Florida. Enjoy adventure in the heart of Orlando excitement, selecting from over 5,180 restaurants, 168 golf courses, 52 million square feet of retail shopping and 95 unforgettable attractions. Exhilarate at theme park thrills, shopping delights and culinary discoveries including lavish buffets, international cuisine and spectacular dinner theaters. Play in the great outdoors with a round of golf or a game of tennis. Meander along the nature trail boardwalks. Discover incredible bargains at outlet malls, and beautiful treasures at local shops and boutiques. Switch gears from a land-based safari and explore underwater life at SeaWorld. Play all day and night at Universal Orlando and CityWalk or just laze by the pool and recharge your spirit. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR 6/4-4,050 5,400 6, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, WEEKS - 1-5, 18-22, 36-46, , 16-17, 23-25, 28-35, , 26-27, Check-in day for weekly occupancy: Friday / Saturday. SERVICES AND AMENITIES All rooms are non-smoking Attraction discount tickets BBQ and picnic areas Children s playground Children s wading pool Electronic game room Fitness room Full kitchen Hair dryer In-room safe Iron/Ironing board Movie rentals Nature trails Organized activities Outdoor hot tub Poolside bar and grill Shuffleboard Swimming pool Tennis court TV/DVD Vacuum cleaner Washer/Dryer WiFi NEARBY ATTRACTIONS Boating Dinner theaters Eco-tours Fishing Gatorland Go-cart racing Golf Hang gliding Helicopter rides Horseback riding Hot air balloon rides Indoor skydiving Kennedy Space Center Legoland Florida Museums SeaWorld Orlando Universal Orlando Walt Disney World Water sports Zip-lining FLORIDA CLUB CONNECTION 27

28 A Home Collection Resort THE COVE ON ORMOND BEACH 145 South Atlantic Avenue Ormond Beach, Florida United States FLORIDA CLUB CONNECTION

29 Take a relaxed approach to life on the shores of the Atlantic Ocean at The Cove on Ormond Beach. Absorb the warmth of the Florida sun watching a spectacular sunrise or stroll down the beach with no set schedule and no particular place to go or enjoy the excitement of Daytona Beach. Relax to the sounds of the ocean at night in the beachfront hot tub. Explore shops and sights sure to please your inquisitive nature. Recharge at the oceanfront activity deck, with a pool, hot tub, barbecue and picnic area and direct access to the resort s over 150 feet of sandy beach. Swim laps in the indoor pool or relax in the guest lounges. Experience the best of land and sea golfing, shelling, deep sea fishing, horseback riding, theatre shows, river rides, gambling cruises and Daytona International Speedway. Discover the mysteries of St. Augustine s Fort Matanzas on a leisurely day trip. At The Cove, you ll enjoy the perfect beach vacation, with on-site activities, outdoor land and water sports, local excitement and extraordinary hospitality. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio North Tower 4/2 1,200 1,800 2,400 3,000 Studio South Tower 2/2 1,440 2,160 2,880 3,600 1 BDR North Tower 4/4 1,800 2,700 3,600 4,500 1 BDR South Tower 4/4 2,160 3,240 4,320 5,400 2 BDR North Tower 6/6 3,000 4,500 6,000 7,500 2 BDR South Tower 6/6 3,600 5,400 7,200 9,000 2 BDR Lockoff South Tower 6/6 3,600 5,400 7,200 9, WEEKS 1-4, 37-40, 43-45, , 35-36, , 24-25, 28-34, , 26-27, WEEKS 1-4, 37-40, 43-45, , 35-36, , 24-25, 28-34, , 26-27, Check-in day for weekly occupancy: Friday / Saturday. SERVICES AND AMENITIES All rooms non-smoking Fitness room Game room with pool table Indoor heated pool Oceanfront activity deck with swimming pool Organized activities Outdoor hot tub Owner s lounge Private beach access Salt water aquarium WiFi NEARBY ATTRACTIONS Daytona International Speedway Deep sea fishing Golf Kennedy Space Center Marine Science Center Movie theaters Museums Ormond Beach Winery Parasailing Ponce de Leon Inlet Lighthouse River cruises Shopping State parks FLORIDA CLUB CONNECTION 29

30 THE SUITES AT FALL CREEK 1 Fall Creek Drive Branson, Missouri United States FLORIDA CLUB CONNECTION

31 The Suites at Fall Creek offer fully equipped lakeside accommodations surrounded by the Ozark Mountains and the picturesque lakes of the White River Basin. Whether you choose to relax by the indoor/outdoor pools or rejuvenate by your fireplace, adventure beckons outside your peaceful resort getaway. Branson, Missouri is your destination for good old-fashioned family fun where you can choose from more than 70 live shows (head for the famous 76 Strip Country Music Boulevard), 50 restaurants, amusement parks, whitewater rafting and premier trout fishing. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio 2/2 2,000 2,500 3,000 4,500 1 BDR 4/4 2,500 3,500 4,500 6,000 2 BDR 6/6 3,500 4,500 6,000 8,000 2 BDR Deluxe 6/6 4,500 5,500 7,500 10, WEEKS , 16, , , 26, 47, WEEKS , 14-16, , , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Basketball courts BBQ area Boating Fishing Fitness center Full kitchen Full-service beauty salon Gift shop Indoor pool Jetted spa Lake Laundry facilities Mini-golf Outdoor pool Playground Shuffleboard Tennis courts WiFi NEARBY ATTRACTIONS Fly fishing Golf Grocery store Hiking Horseback riding Jet Ski rentals National park Nightlife Parasailing Picnic area Pro shop Sailing Shopping Shows/Theatres State park Theme parks Water skiing FLORIDA CLUB CONNECTION 31

32 DESERT PARADISE RESORT 5165 South Decatur Boulevard Las Vegas, Nevada United States FLORIDA CLUB CONNECTION

33 Tucked away from the neon lights but still surrounded by the excitement only Las Vegas can offer, all that glitters on famous Las Vegas Boulevard or Fremont Street in there for you to enjoy. Your fully equipped accommodations offer everything you would find at a Strip hotel, without the crowds. Heated pools, spas and a fitness center are available year round, and the concierge offers discounts to shows, as well as information on area attractions, major shopping centers and championship golf courses. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/2 4,000 6,000 7,500 8,500 2 BDR 6/4 6,000 8,000 9,000 10, WEEKS 45-46, , , 9-22, 36-44, 48, WEEKS 45-46, , , 9-22, 36-44, 48, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Balcony/Terrace BBQ area Broadband internet Cable TV Concierge assistance Dishwasher Fitness center Full kitchen Game room Hair dryers Ironing facilities Jetted spa Laundry facilities Outdoor pool Roman tub WiFi NEARBY ATTRACTIONS Bowling alley Casinos Golf Grocery store Helicopter/Plane sightseeing Hiking Horseback riding Lake Mead Land tours Mini-golf Museums Nightlife Parks Shopping Shows/Theatres Spa Water sports FLORIDA CLUB CONNECTION 33

34 BENT CREEK GOLF VILLAGE 3919 East Parkway Gatlinburg, Tennessee United States FLORIDA CLUB CONNECTION

35 Winding through the foothills of the Great Smoky Mountains, discover the Gary Player par 72 golf course at Bent Creek Golf Village. This three-time Masters and British Open winner designed what one magazine rated as one of the Top Fifty Golf Courses in the South. Discover the breathtaking blue mist of the surrounding mountains from your private terrace and then relax in your own well-appointed accommodation. At Bent Creek Golf Village you can enjoy the splendor of every season and the adventure that awaits you in nearby Gatlinburg. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/4 2,500 3,500 4,500 6,000 2 BDR 8/8 3,500 4,500 6,000 8,000 2 BDR - Cabin 6/6 4,000 5,500 7,000 9, WEEKS 1-12, 44-46, , 16-20, 22, , 23-25, , 26, 47, WEEKS 1-11, 14, 44-46, , 22, , 23-25, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Basketball courts BBQ area Cable TV DVD player Fireplace in select units Fitness center Full kitchen Game room Golf Indoor pool Jetted spa Laundry facilities Outdoor pool Picnic area Playground Pool table Stereo in select units Volleyball courts WiFi NEARBY ATTRACTIONS Downhill skiing Fishing Hiking Historic sites Horseback riding Museums Restaurants Shopping Shows/Theatres State/National parks Theme parks FLORIDA CLUB CONNECTION 35

36 THE HISTORIC POWHATAN RESORT 3601 Ironbound Road Williamsburg, Virginia United States FLORIDA CLUB CONNECTION

37 You can feel the colonial spirit reverberating in Williamsburg, a 170 acre historic town restored to its original English condition. The Historic Powhatan Resort offers a slice of colonial history with the restored Manor House (circa 1735). Amid 256 rolling woodland acres, The Historic Powhatan Resort offers a variety of fun during any season including cascading indoor and outdoor swimming pools, tennis courts, an outdoor pavilion and playground, and hiking and exercise trails. Plan the ultimate family vacation with a fully equipped threebedroom accommodation complete with a private balcony and loft. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR Upstairs 4/2 2,000 3,000 4,000 5,500 1 BDR Ground Floor 4/2 2,500 3,500 4,500 6,000 2 BDR 6/4 3,000 4,000 5,500 7,500 2 BDR Deluxe 6/4 4,000 5,000 6,500 8,500 3 BDR 8/6 4,000 5,000 7,000 9,500 4 BDR 12/8 6,000 8,000 11,000 15,000 4 BDR Deluxe 12/8 8,000 10,000 13,000 17, WEEKS 1-12, 44-46, , 16-20, 22, , 23-25, , 26, 47, WEEKS 1-11, 14, 44-46, , 22, , 23-25, , 26, 47, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Friday / Saturday / Sunday. No elevator. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Basketball courts Bike rentals Children s pool Concierge Fireplace in select units Fitness center Full kitchen in select units Game room Indoor pool Laundry facilities Mini-golf Mini market Organized activities Outdoor pool Picnic area Playground Poolside bar Racquetball Restaurants Sauna Tennis courts Volleyball courts WiFi NEARBY ATTRACTIONS Beach Boating Canoeing Fishing Golf Grocery store Hair salon Historic sites Lake Museums National parks Shopping Shows/Theatres Spa State parks Theme parks Water skiing FLORIDA CLUB CONNECTION 37

38 PINE LAKE RESORT Dock Acres Carnforth, Lancashire LA6 1JZ United Kingdom FLORIDA CLUB CONNECTION

39 Named after the lake around which your Scandinavian style lodge can be found, Pine Lake is ideal for water sports enthusiasts, but there is so much more. The recreation complex is a great place to unwind, and the restaurant serves a tempting range of dishes from around the world. Away from the resort the glorious scenery of the nearby Lune Valley and Lake District can hardly be matched anywhere in England, and the Victorian seaside village of Arnside is a wonderful place to wile away a few hours and enjoy a traditional bag of fish and chips. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio 2/2 3,000 4,500 5,500 6,000 2 BDR 6/4 3,500 5,500 6,500 7, WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Saturday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Balcony/Terrace in select units Broadband internet Digital TV Fishing Full kitchen in select units Game room Grocery store Gym Heated indoor pool Internet kiosk Jetted spa Lake Laundry facilities Playground Restaurant Sauna Steam room Tennis courts Water sports NEARBY ATTRACTIONS Bike trails Boating/Sailing Canoeing/Rowing Cycling/Bike rentals Golf Horseback riding Lake District Museums Picnic area Supermarket FLORIDA CLUB CONNECTION 39

40 A Club Affiliated Resort EAST CLARE GOLF VILLAGE Coolreagh House, Bodyke County Clare, Ireland FLORIDA CLUB CONNECTION

41 Tucked in a quiet corner of Ireland, East Clare Golf Village is only a short distance away from a spectacular variety of local attractions. With something to offer everyone, this unique getaway makes it easy to indulge in the history of Bunratty Castle, take in the aweinspiring sights of the Cliffs of Moher or practice your swing at the East Clare Golf Club. Spend your evening relaxing in the spacious, classic accommodation choices with finely appointed finishes. Outfitted with the latest technology and private patios, East Clare Golf Village offers the finest in style and character. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR 6/4 5,500 8,250 9,250 10,000 2 BDR Elite 6/4 6,000 8,750 9,750 10,500 3 BDR 8/6 6,500 9,250 10,250 11, WEEKS 1-5, 8, , 40-41, , 13-27, 36-39, , WEEKS 1-5, 8, , 40-41, , 13-27, 36-39, , Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Saturday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Excursions Full kitchen Golf Internet kiosk Parking on-site NEARBY ATTRACTIONS Banking Beauty salon Boating/Sailing Cycling/Bike rental Dry cleaning Fishing Gift shop Grocery store Hayrides Hiking Horseback riding Kennel Laundry facilities Restaurants Shopping FLORIDA CLUB CONNECTION 41

42 A Club Affiliated Resort OCEAN SPA HOTEL Boulevard Kukulcán km. 3.5 Zona Hotelera Cancun, Quintana Roo Mexico, FLORIDA CLUB CONNECTION

43 Ocean Spa Hotel is located in a privileged section of Cancun s hotel zone on one of the widest and most peaceful beaches, very near downtown, restaurants, shopping malls and the main tourist attractions in the area. Surrounded by beautiful gardens and a partial view of the Caribbean Sea and Isla Mujeres, you have the opportunity to enjoy a tranquil and restful vacation. Prepare to relax! The all inclusive dining plan is optional. The resort reception team will contact you directly after booking to make indicative arrangements to offer these services and take payment prior to arrival. Please refer to the resort s Services & Amenities web page on DiamondResorts.com for the current all-inclusive rates. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Hotel Room Spa Deluxe 2/2-4,000 5,000 6, WEEKS , 16-25, 27-35, 40-46, , 26, 47, WEEKS , 14-25, 27-35, 40-46, , 26, 47, Weekly stays only. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Optional all-inclusive resort. SERVICES AND AMENITIES Aquarium Beach Business center Car rental Fitness center Gift shop Outdoor children s pool Outdoor swimming pool Parking on-site Rooftop sun terrace Sauna Spa Steam room Swiss shower Tennis Travel agency Wedding facilities WiFi in lobby (complimentary) NEARBY ATTRACTIONS Aquarium Beach Golf Historic sites Nightlife Restaurants Scuba diving/snorkeling Shopping Spa Water sports FLORIDA CLUB CONNECTION 43

44 A Club Affiliated Resort SUNSET ROYAL BEACH RESORT Boulevard Kukulcán km. 10 Zona Hotelera Cancún, Quintana Roo Mexico, FLORIDA CLUB CONNECTION

45 Resting on one of the most beautiful white sand beaches in the Mexican Caribbean with breathtaking views of the turquoise blue Caribbean Sea, Sunset Royal Resort is an ideal place for a Cancún vacation. Located in a peaceful area of Cancún s Hotel Zone, it s close enough for easy access to popular travel entertainment, such as Coco Bongo and Dady O nightclubs and Señor Frog s and Carlos n Charlie s restaurants, but it s also far enough away to escape the action if you choose to do so. The all-inclusive dining plan is optional. The resort reception team will contact you directly after booking to make indicative arrangements to offer these services and take payment prior to arrival. Please refer to the resort s Services & Amenities web page on DiamondResorts.com for the current all-inclusive rates. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio Suite 2/2-4,000 5,000 6, WEEKS , 16-25, 27-35, 40-46, , 26, 47, WEEKS , 14-25, 27-35, 40-46, , 26, 47, Weekly stays only. Check-in day for weekly occupancy: Friday / Saturday / Sunday. Optional all-inclusive resort. Max occupancy may be increased to 5 to accommodate up to 3 children, ages SERVICES AND AMENITIES Aerobics All-inclusive resort Beach Fitness center Gift shop Laundry facility Nightlife Outdoor pool Sauna Spa Steam room Volleyball Water sports Whirlpool Yoga NEARBY ATTRACTIONS Fishing Golf Historic sites Nightlife Restaurants Shopping Theme parks Water sports FLORIDA CLUB CONNECTION 45

46 VILAR DO GOLF Quinta do Lago Almancil Algarve, Portugal FLORIDA CLUB CONNECTION

47 Quinta do Lago, located on the southern coast of Portugal, is one of Europe s most luxurious destinations boasting more than 2,000 acres of verdant countryside where the sweet aroma of centuries old pine forests meet the Atlantic Ocean. Vilar do Golf can be found at the very heart of this exclusive estate in the Algarve and provides guests with stylish accommodations set amid lush gardens, superb leisure and sports facilities, and championship golf courses. Whether vacationing alone or with family, this resort will provide an exquisite retreat and offers a wide range of restaurants, nightclubs and miles of golden sand. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 1 BDR 4/2 3,500 4,500 5,500 6,500 2 BDR 6/4 4,500 5,500 6,500 7,500 2 BDR Family 6/4 5,000 6,000 7,000 8, WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Saturday / Thursday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Bars Bike rentals Cable TV Children s pool Dishwasher Full kitchen Golf Grocery store Gym Indoor pool Internet kiosk Ironing facilities Jetted spa Laundry facilities Massage services Outdoor pool Restaurants Sauna NEARBY ATTRACTIONS Beach Casinos Fishing Horseback riding Marina Museums Nightlife Parks Shopping Water sports FLORIDA CLUB CONNECTION 47

48 JARDINES DEL SOL Urb. Montaña Roja S/N Playa Blanca Yaiza Lanzarote, Canary Islands Spain FLORIDA CLUB CONNECTION

49 Situated on the southern tip of Lanzarote, near the quiet town of Playa Blanca, Jardines del Sol is built in the style of a Spanish pueblo blanco or white village. The resort offers modern, well-equipped, detached bungalows surrounded by landscaped gardens and a beautiful pool. Enjoy the beaches of Playa Blanca or take a ferry to the island of Fuerteventura. The sea is calm and ideal for young children, and the glistening white sands are more than inviting. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK 2 BDR Villa 6/4-4,500 7,000 8,500 3 BDR Villa 8/6-6,500 10,000 12,500 4 BDR Villa 10/8-8,000 12,000 15, WEEKS , , 21-25, 36-41, , 26-35, WEEKS , , 21-25, 36-41, , 26-35, Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Sunday / Thursday. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Balcony/Terrace Book library Broadband internet Car rental Excursions Full kitchen Internet kiosk Ironing facilities Outdoor pool Pool bar Restaurant Snack bars Supermarket Tea/Coffee facilities Television Washing machine NEARBY ATTRACTIONS Bar Beach Nightlife Restaurants Shopping Water sports FLORIDA CLUB CONNECTION 49

50 LOS AMIGOS BEACH CLUB Urb. Playamarina Carretera de Cadiz Km Mijas Costa Málaga, Spain FLORIDA CLUB CONNECTION

51 Los Amigos Beach Club is undoubtedly one of the best equipped resorts in the region and promises the perfect family vacation. Almost an Andalusian village in itself, Los Amigos combines beautiful accommodations with a range of facilities including stylish indoor and outdoor pools, tennis courts, a clubhouse with restaurant and even its own bowling green. With attractive landscaped gardens, you might consider never leaving the resort, however, there is much to see in the surrounding area; the colorful seaside market town of Fuengirola, affluent Puerto Banus and the cobbled streets of Mijas are just some of the delights within easy reach. POINTS VALUES ACCOMMODATION OCCUPANCY LOW MID HIGH PEAK Studio Suite* 2/2 2,500 3,500 4,500 5,000 1 BDR 4/2 3,000 4,000 5,000 6,000 1 BDR Elite 4/2 4,000 5,000 6,000 7,000 2 BDR 6/4 3,500 4,500 5,500 6,500 2 BDR Elite 6/4 4,500 5,500 6,500 7,500 3 BDR 8/6 4,000 6,500 7,500 8, WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , WEEKS 1-12, , 23-24, 39-41, 13-14, 21-22, 25-26, , , Nightly midweek rates are 10% of week rate. Check-in day for weekly occupancy: Saturday / Sunday. *Studio Suites are only suitable for 2 Adults and 2 Children. Note: Book from 10 months prior to arrival. SERVICES AND AMENITIES Air conditioning Balcony/Terrace Bowling green Broadband internet Children s pool Clubhouse Full kitchen Gift shop Internet kiosk Jetted spa Mini-golf Outdoor pool Playground Poolside bar Restaurants Supermarket Tennis courts Washing machine NEARBY ATTRACTIONS Beach Casinos Fitness center Golf Horseback riding Nightlife Parasailing Shopping Water sports Zoo FLORIDA CLUB CONNECTION 51

52 Membership Guide MEMBERSHIP GUIDE YOUR OWNERSHIP You will receive your allotment of points at the beginning of each use term. Once allocated you may choose to book a vacation at any of the destinations outlined within this guide (subject to availability.) If an owner has not utilized all or a portion of the points allocated by the end of the use term, or saved following the provisions outlined below, the unused points will automatically expire at the end of the use term. Furthermore, the use and occupancy of accommodations that an owner reserves with his or her allocation of Club Points must occur during the same Use Year for which those Club Points were allocated, unless saved following the provisions outlined below. 52 FLORIDA CLUB CONNECTION

53 1. MEMBERSHIP ADVANTAGES 1.1 SAVING POINTS If owners do not intend to use all or part of their current use year s allocated points within the current use year, then there is an option to save points into the following use year s allocation, as long as all fees associated with the ownership are fully paid. There are deadlines by which points must be saved each year, otherwise they expire at the end of the year in which they were allocated. The deadlines are: SAVE up to 100% of the annual allocation within the first six months of the use year. SAVE up to 50% of the annual allocation of points within the 7th and 8th months of the use year. SAVE up to 25% of the annual allocation of points within the 9th and 10th months of the use year. To save points please log in at DiamondResorts.com > My Account > Save Points or call member services at Once points have been saved they may still be accessed during the current use year. 1.2 BORROWING POINTS If owners require more points for a reservation than they have available in their current use year s allocation, they can borrow up to the annual allocation of points from next year s allocation by paying a deposit equal to 75% of the current year s maintenance fees. This payment amount will then be deducted from next year s maintenance fee bill. Owners can only borrow from next use year s allocation of points and not from any use year beyond that. Owners can borrow back points that have already been saved from the current use year s allocation without a deposit, although an administrative fee may be charged. Once points have been borrowed they will expire in the year in which they were borrowed unless they are used. They cannot be saved for the following year. 1.3 HOW TO DETERMINE HOW MANY POINTS ARE REQUIRED The points values for all of the resorts are listed within this directory and are available online. To establish how many points are required, take the following steps: 1. Determine the preferred dates of travel. 2. Check the proposed travel dates against the weeks calendar for the year of travel to determine the week number. The weeks calendar can be found on pages Select the preferred resort and use the grid to select the accommodation type and corresponding week number. This directory will indicate the number of points required for a week s stay when checking in on a standard check-in day. Specific check-in days are indicated below each resort listed in this directory. 1.4 RESERVATION BOOKING WINDOWS A select few owners have what is referred to as an Event Week Reservation Window. This means that their points allow them to book into a specific resort and/or specific week 15 months prior to their planned arrival date. Event Week Owners are required to call 45 days prior to arrival to confirm or save their points. All Florida Club Connection owners have a Home Resort Reservation Window. This provides owners the ability to confirm a reservation at their home resort 13 months prior to arrival. FLORIDA CLUB CONNECTION 53

54 additional nights booked following a standard weekly reservation (e.g., for a 10-night reservation, three additional nights will be charged as per this policy). The points calculation for a stay of less than seven nights at a Club Connection resort is as follows: SUNDAY to THURSDAY inclusive; each night is 10% of the weekly points value FRIDAY and SATURDAY nights; each night is 30% of the weekly points value Reservations made for arrival on a non-standard check-in day are calculated at short stay points values as noted above. All Florida Club Connection owners have a Club Reservation Window. This provides owners the ability to confirm a reservation at any Florida Club Connection resort 10 months prior to arrival. 1.5 RESERVATION CANCELLATION Depending on the notification period, cancellation of a reservation will mean a loss of points calculated as a percentage of the points used. 1.7 DISCOUNTED POINTS STAYS For some Club Connection resorts, if there is excess availability we may chose to offer discounted points rates for specific time frames and accommodation types. These reservations offer exceptional value for those with flexible travel plans, are offered on a first-come, first served basis, and are subject to availability. You can receive notifications of these opportunities by logging in at DiamondResorts.com > Preferences > Contact Information then selecting the box indicating you would like to receive promotional offers. 1.8 CLUB CONNECTION BONUS TIME Club Connection Bonus Time allows you to book your stay 21 days or less in advance of your arrival date at preferred rental rates. Club Connection Bonus Time rates are only available at selected resorts within Florida Club Connection. The minimum number of nights is two. Notification of Cancellation Percentage Loss of Points 91 days or more prior to arrival date....0% days prior to arrival date % days prior to arrival date % 0 13 days prior to arrival date % If owners cancel a reservation, a cancellation fee is applied at the time of cancellation. Additionally an owner may not re-book a similar reservation as a discounted points booking. Owners are encouraged to purchase a Reservation Protection Plan (RPP) at the time of booking. This will ensure 100% reimbursement of the points charged for the booking should they need to cancel for any reason up to 24 hours prior to the arrival date. See section 3.1 for more information on the Reservation Protection Plans available for purchase. Points that have been returned as part of a cancellation can be saved for the following year as long as they have not been saved from a prior year and were not borrowed points. Saving points deadlines still apply. 1.6 SHORT STAY POINTS VALUES Reservations with a duration of less than seven nights are available at Club Connection resorts. This also applies to 54 FLORIDA CLUB CONNECTION

55 2. ACCESSIBILITY REQUESTS Diamond Resorts International is committed to providing wonderful vacations for all of our members and takes into consideration the needs of those who have a disability or an access requirement. We have an ongoing program of commitment which consists of: Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts Making appropriate enhancements to resorts and resort plans Improving internal awareness and training Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids Communicating with our members via regular disability forums and surveys to identify areas for improvement Producing compliant literature and communicating within the same guidelines To ensure that we continue with our quest to provide seamless experiences, we encourage members to let us know of any requirements they might have relating to accessibility prior to arrival at a resort destination. We appreciate any information you can share in advance which will assist our resort teams in providing you with any requirements you may have during your stay. Your comfort and enjoyment remain our priority. Members can select to have their membership account flagged with details that they would like us to be aware of. This can be recorded on your account through your accessibility profile or by telling your reservationist if booking by phone. To update your accessibility profile online, please visit DiamondResorts.com, log in to your Member Area, and click on Preferences on the left menu, then the Accessibility tab. Select the preferences that you wish us to be aware of or that may make your vacation experience more comfortable. If you have any access requirements or needs you wish to discuss or want assistance in locating a resort that can provide comfortable accommodations for your needs, please contact us at your earliest convenience. Adapted units are available on a first-come, first-served basis and are subject to availability. For NORTH AMERICAN RESORTS, please call For EUROPEAN RESORTS, please call +44 (0) any resort accessibility requests to: AccessRequirements@DiamondResorts.com Additional information for Diamond managed resorts including resort terrain and accessibility of common areas is available online. Visit Diamondresorts.com; each Diamond managed resort has its own Accessibility page that offers helpful details, resort grounds terrain, accessibility of common areas, and any aids available on request such as shower chairs or toilet risers. We have also listed information on area conveniences where possible to allow you to arrive at your destination worry free. CLUB MAX OVERVIEW POINTS LEVELS GOLD PREMIUM ULTIMATE 0-12,000 12,001 21,000 21,001 AND MORE CALL CENTER CONNECTION Standard Dedicated priority Dedicated priority CLUB CONNECTION BONUS TIME Available at all destinations Available at all destinations Available at all destinations DISCOUNTED POINT STAYS Communication via Communication via Communication via ACCOMMODATION UPGRADE Solely upon arrival Additional points required Solely upon arrival $50 upgrade fee required 14 days prior to arrival No upgrade fee required CANCELLATION FEE $25 fee required 5 complimentary No fee required DAILY HOUSEKEEPING SERVICE Additional charge 50% off at select destinations* Complimentary at select destinations* FLORIDA CLUB CONNECTION 55

56 If members experience any problems while at a resort, they should make the front desk reception and/or management team aware, as many issues can be resolved on-site. If members have other questions or concerns, then please let us know by notifying the customer service teams by clicking on Contact Us in the Member Area at DiamondResorts.com 3.4 WHAT S NEW Visit What s New for up-to-the-minute notices on discounts, new benefits, travel alerts, featured destinations and the latest Diamond Resorts International news. To view What s New, log on at DiamondResorts.com and click on What s New under My Community ONLINE MEMBER ACCOUNTS AND FEEDBACK 3.1 HOW DO YOU SET UP ONLINE ACCOUNTS? Updated information and changes to the Florida Club Connection and additional information about member benefits can be found at DiamondResorts.com. Members should keep their contact details updated in order to receive current communications, particularly through . Here s how to register a member account: Go to DiamondResorts.com (if members have never visited the site, they may be asked to select their country of residence). Click on Register next to the login. Enter the required fields and set up your username and password. A confirmation will be sent to your address and you will be asked to validate the account. 3.2 ONLINE MEMBER FORUM To access the online member forum, log on at DiamondResorts.com and select My Community > Social Media > Private Member Forum. Please refer to the Member Forum rules before making a post. 3.3 MEMBER FEEDBACK Member feedback is essential to Diamond Resorts International. The following options are available so that members may let us know what we are doing well and what we can improve on as well as providing members the opportunity to share viewpoints and experiences. FLORIDA CLUB CONNECTION 4. CLUB COMMUNITY 4.1 BE SOCIAL Join any of the Diamond Resorts International social networks and become a part of the conversation. Be our fan on Facebook, send us a tweet, like us on Pinterest or become a follower and connect with fellow members, owners and guests while keeping up-to-date on all the latest Diamond news. FACEBOOK Facebook.com/DiamondResortsInternational Find us on Facebook and discover all the latest postings, news and photo albums we have featured on our social media page. Send us a friend request or a message, and we will be happy to chat with you; or post on our wall and begin a conversation with our other Facebook members. TWITTER Twitter.com/DiamondResorts Become a follower on Twitter to receive our latest tweets featuring exciting offers, destination highlights and travel tips, or be the first to hear about new resorts, affiliates and travel choices. Send us a tweet and tell us about your most recent vacation with Diamond Resorts International ; we would love to hear all about your stay. PINTEREST Pinterest.com/DiamondResorts Follow us on Pinterest and discover our many travel boards featuring pins of exciting highlights from destinations all over the world. Browse through our online album and repin some of the breathtaking imagery, international cuisine, area attractions, unique travel tips and more. Maybe even become inspired to start planning your next Diamond vacation! INSTAGRAM Instagram.com/DiamondResorts Be sure to follow us on Instagram and see how your fellow members are staying vacationed all over the world. Include the hashtag #DiamondResorts along with your own posts while vacationing with us and you may be featured in a post!

57 Membership Benefits for All Premiere Club Connection Members MEMBERSHIP BENEFITS FOR ALL FLORIDA CLUB CONNECTION MEMBERS Reservation Protection Plans (RPP) Legal Protection Plan Healthiest You Luggage Forward Book Your Car THE Club Select Quorum High Yield Savings Legal Zoom Free Pharmacy Discount Card Golf Card International Dell Serta This Could Be Home Program Diamond Amenities Flowers and Baskets FLORIDA CLUB CONNECTION 57

58 RESERVATION PROTECTION PLANS AS YOU ARE PREPARING FOR YOUR VACATION, WHAT IF: You have an unexpected family or work emergency? Your flights are canceled? Weather interferes with your travel plans? You have the ability to safeguard your points in case the unexpected happens prohibiting you from vacationing for whatever reason. Purchasing a Reservation Protection Plan will ensure a 100% reimbursement of the points charged should you need to cancel for any reason, up to your arrival date. Take advantage of a Reservation Protection Plan that s right for you! NEW: ANNUAL RESERVATION PROTECTION PLAN* Protect your points for 365 days with the new Annual Reservation Protection Plan, a better value if you vacation with us multiple times per year. Vacations booked during the 365 days after the purchase of the plan are protected, irrespective of your arrival date. RESERVATION PROTECTION PLAN (SINGLE STAY)* Protect your points on a single stay with our previously offered, Reservation Protection Plan (Single Stay), ideal for you if you travel with us once or twice per year. Members may purchase either Reservation Protection Plan during the online booking process or with a customer service representative. * This benefit is non-refundable and non-transferable. Pricing is dependent upon your recognition level. Points used for The Sampler, THE Club Select, THE Club Combinations, Diamond Dream Holidays, Member Adventures, Member Escorted Journeys, Guided Travel Tours, Diamond Luxury Hotels, Diamond Luxury Cruises, Diamond Luxury Selection, Diamond Luxury Sports, Diamond Luxury Yachts, Diamond Instant Getaways, Global Club Events bookings and exchanges are not eligible for the Reservation Protection Plan. 58 FLORIDA CLUB CONNECTION

59 LEGAL PROTECTION PLAN WHEN VACATIONING AT OUR U.S. DESTINATIONS The Legal Protection Plan (per trip) provides affordable access to local attorneys in any U.S. Diamond Resorts International destination during the term of your travel reservation for: Advice and consultations on an unlimited number of personal legal matters that arise during your travel Traffic ticket defense Identity theft defense Power of attorney for childcare, financial or healthcare This plan covers the Florida Club Connection member, spouse and unmarried, dependent children under 21. Services listed are fully covered with no need to fill out claim forms when using a network attorney. If you don t want to interrupt your vacation, you have up to 21 days after coverage has ended to report any incident that happened during coverage period. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Money Matters for further details. Members may add this benefit to any reservation at the time of booking. FLORIDA CLUB CONNECTION 59

60 HEALTHIEST YOU WHEN VACATIONING AT OUR U.S. DESTINATIONS Healthiest You is a per reservation travel benefit that provides telemedicine service from board-certified, licensed physicians via phone or video for 24/7/365 consultations and diagnosis. They can even prescribe non-narcotic medication called directly to the nearest pharmacy to help save you a trip to the doctor s office. Consultations are unlimited during your entire stay and the service is provided without any deductibles or co-pays! There are two plans to choose from: Coverage for stays up to 20 days Coverage for stays more than 20 days FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Money Matters for further details. Members may add this benefit to any reservation at the time of booking. 60 FLORIDA CLUB CONNECTION

61 LUGGAGE FORWARD YOUR SPORTING EQUIPMENT, MEDICAL EQUIPMENT OR HEAVY LUGGAGE CAN BE WAITING FOR YOU AT THE RESORT WITH LUGGAGE FORWARD Luggage forward is a door-to-door luggage delivery service that can alleviate waits at the baggage carousels. Shipping your luggage ahead provides total travel convenience and peace of mind. Luggage Forward offers a range of specialized options to more than 200 countries worldwide and even directly to cruise ships. Pack as much as you want for your next vacation and be able to enjoy the journey as much as the destination. Members of Florida Club Connection receive 10% off Express (next day service) and 5% off all other services. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Travel Advantages. BOOK YOUR CAR LOOKING TO RENT AN AUTOMOBILE FOR AN UPCOMING VACATION? Whether you need an automobile for driving in the city, to explore the winding roads of the countryside, or to take a cross-country road trip, book your car and choose your pick-up location in more than 30 countries around the world. Members of Florida Club Connection will receive preferred partner pricing offering instant savings off daily, weekly and monthly rentals. The extensive selection of destinations and vehicles offered ensures access to the vehicle you need, when you want and where you want, depending upon availability. FOR MORE INFORMATION To book your car, log in to the Member Area at DiamondResorts.com and click MyBenefits > Travel Advantages > Book Your Car. FLORIDA CLUB CONNECTION 61

62 THE CLUB SELECT * ARE YOU LOOKING FOR MORE VACATION SELECTIONS TO ENJOY? Enjoy a wide variety of discounted 7-night stays at destinations you will love when booking with THE Club Select. You ll want to explore anywhere from ocean getaways and mountain retreats to city center visits and everywhere in between. These exclusive destinations are available to you for cash purchase. FOR MORE INFORMATION Log on at DiamondResorts.com > My Reservations > Book with Club Select. This benefit is available ONLY online. * No refunds are given for no-shows or early check-outs. Cancellations made prior to 7 days of arrival date are charged the price of a one-night stay. Cancellations made within 7 days of arrival date are refunded 50% of total reservation amount. Cancellations made 3 days of arrival date are not refunded any amount the entire amount is forfeited. QUORUM SAVINGS Members of Florida Club Connection now have access to an exclusive, high-yield, liquid savings account from Quorum Federal Credit Union. Quorum Federal Credit Union belongs to a network of credit unions across the country. Visit their website to see where you may be able to transact locally as well as online..80% annual percentage yield* No minimum balance Easy access to your money with no penalties Insured to at least $250,000 by the NCUA * Annual percentage yield in effect as of December 30, 2016 and subject to change. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Money Matters. 62 FLORIDA CLUB CONNECTION

63 LEGALZOOM LegalZoom is America s leading online legal document preparation service. From incorporations to last wills, LegalZoom makes it easy and affordable to take care of a variety of common legal matters. Along with quality legal documents, customers enjoy free attorney referrals, a 24-hour online legal education center and a range of complimentary business resources. Members receive $15 off any LegalZoom.com product by using discount code: THECLUB. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Money Matters. This benefit is available for ONLINE purchase only at DiamondResorts.com. FLORIDA CLUB CONNECTION 63

64 FREE PHARMACY DISCOUNT CARD Whether you are insured, under-insured or un-insured, everyone saves! You and your family will be able to alleviate some of your out of pocket expenses when purchasing prescription medication. Simply present the free pharmacy discount card with your regular insurance card to the contracted pharmacist. Every time you fill a prescription, ask the pharmacist to compare the two purchase prices. The pharmacist selects whichever method of payment is least expensive. It s that easy. NO INSURANCE? Take advantage of significant savings on the prescription drugs you need. HAVE INSURANCE? This card can still save you money: on drugs not covered by your insurance formulary on experimental drugs discounts using this card may be less expensive than your insurance co-pay BENEFITS FOR EVERYONE available to use at over 60,000 providers nationwide 10% to 60% savings on most medications no health restrictions we encourage you to register your family and loved ones FOR MORE INFORMATION To register for your Free Pharmacy Discount Card for yourself and for loved ones, log in to the Member Area at DiamondResorts.com and click on this benefit under Home & Lifestyle. This benefit is available for ONLINE registration only at DiamondResorts.com. 64 FLORIDA CLUB CONNECTION

65 GOLF CARD INTERNATIONAL Golf Card International offers members of Florida Club Connection an annual deluxe membership that includes access to the official USGA Handicap card as well as the Golf GPS Smartphone app to help improve your game at any of the participating golf courses across North America. Whether you are an avid golfer, or learning to play, this is perfect for anyone who enjoys the game of golf whenever and wherever. Tee it up at one of the courses, sink a putt on the green and start perfecting your swing. ANNUAL MEMBERSHIP OFFERS: Preferred rates on greens and cart fees at any of the participating golf courses across North America Official USGA Handicap Index Golf GPS Smartphone App Annual subscription to Golf Digest Golf Player Membership Card 10% Discount on over 4,000 golf products, equipment and more Social network, directory and Swing tips This benefit is available for ONLINE purchase only at DiamondResorts.com. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Home & Lifestyle. DELL Diamond Resorts International has partnered with Dell making it easier to shop for you and your loved ones. Members of Florida Club Connection will be offered discount pricing on electronics and accessories. Be sure to visit the site again as new offers are added frequently. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com, click on Dell under Home & Lifestyle. Discounts and product selection vary. FLORIDA CLUB CONNECTION 65

66 SERTA THIS COULD BE HOME PROGRAM Did you get a great night s sleep while staying at one of our Diamond managed resorts? Diamond Resorts International guest rooms are furnished with premium Serta mattress sets designed exclusively for Diamond Resorts International. Now members of Florida Club Connection have the opportunity to purchase this set not sold in retail stores. You can now experience that same luxurious resort amenity right in your own home. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com and click on this benefit under Home & Lifestyle. DIAMOND AMENITIES Enjoy the luxurious amenities of Diamond Resorts International accommodations at home, or give loved ones the gift of luxury! Enjoy our top quality bedding including new comfort pillows, sheets and duvet covers. Stock your bath with our thirstiest towels. Our oversized pool towels are a perfect gift for any age. Even kitchenware is offered at special value prices as we pass our corporate savings on to you. FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com then click on this benefit under Home and Lifestyle. This benefit is available for ONLINE purchase only at DiamondResorts.com or call FLORIDA CLUB CONNECTION

67 1-800-FLOWERS AND BASKETS For more than 30 years, FLOWERS.COM Inc. has been providing customers around the world with the freshest flowers and finest selection of plants, gift baskets, gourmet foods, confections and plush stuffed animals; perfect for every occasion FLOWERS.COM offers the best of both worlds exquisite, florist-designed arrangements, individually created by some of the world s top floral artists and hand delivered the same day, and spectacular flowers shipped overnight Fresh From Our Growers. If you re looking for more than just a gift, then look to BASKETS.com. They craft gift baskets with dedicated artistry, so you know the presentation will always be perfect. Whether classic or current, their gift baskets are a sensory experience, filled with high-quality gourmet foods, wines and even fresh fruit. At BASKETS.com, they are passionate about connecting people through thoughtful gift giving. Members receive a 15% discount on all purchases by using their exclusive discount code: DRZ FOR MORE INFORMATION Log in to the Member Area at DiamondResorts.com, click on under Home & Lifestyle to see the latest offers. FLORIDA CLUB CONNECTION 67