Hawai i Travel Agent Rates 2016

Transcription

1 This document outlines Hawaiian hotel, activity and attraction providers that offer Hawai i travel industry discounts to qualified Australian and New Zealand travel agents. Important: These offers are valid for Hawai i-selling travel agents. Proof of ID (letter of employment on company stationery) and your IATA number must be provided when making your reservation request. Each offer is subject to availability at the time of booking and has blackout dates and terms and conditions, as at the discretion of the provider. Ala Moana Center Activity Address 1450 Ala Moana Boulevard, Honolulu, HI Receive a Premier Passport filled with discounts and offers from over 70 stores & restaurants, and an exclusive Ala Moana Center shopping Tote when you redeem the discount voucher found at the end of this document. Please note there is one voucher for Australian travel agents and one for New Zealand agents (distinguished in voucher footer). To Request Booking Booking not required. Please present an ID and business card (or other proof of employment) to Guest Services at Ala Moana Center located on Street Level 1 near Centerstage. For further information, please call services on (808) Terms & Conditions for offers and their terms & conditions. Address To Request Booking Terms & Conditions Alamo Rent A Car Car hire Kaua i,, Maui and Hawai i Island Various As an employee of the travel industry, you can enjoy 20% off car hire rates in the USA. To view your exclusive rate, simply enter your reservation details using the form found in the link below. Travel Industry staff ID will be requested at time of pick up to qualify for your rental rate. Rates found in the above website are available to residents of Australia only and are payable in $USD at the rental counter. 20% discount is included within the rate shown and is calculated off the standard retail rate when Australia is chosen as the country of residence. Cannot be used in conjunction with any other offer and does not qualify for any cashback or frequent flier mile programs. Page 1 of 16

2 Andaz Maui at Wailea Resort Maui Address 3550 Wailea Alanui Drive, Wailea, HI All reservation requests are case by case, please for industry offers. To Request Booking Please Jessica Wheatley at Terms & Conditions for offers and their terms & conditions. Aqua-Aston Hospitality Represented by Asia Pacific Travel Marketing Services (APTMS) Kaua i,, Maui, Hawai i Island Address Suite 3, 2 Fleay Court Burleigh Heads, QLD 4220 Up to 20% discount offered at selected Aqua-Aston properties. To Request Booking Please the reservations team reservations@aptms.com.au. Terms & Conditions Subject to availability. Not combinable with any other discounts or promotions, advance reservations required. Arnotts Lodge & Hiking Adventures and tours Hawai i Island Address 98 Apapane Road, Hilo, HI Up to 25% off already great prices, manager@arnottslodge.com for their best offers. To Request Booking Please manager@arnottslodge.com to book. Terms & Conditions Offers subject to availability. Battleship Missouri Memorial Address 63 Cowpens Street, Honolulu, HI Travel agents receive a complimentary admission for the Mighty MO Pass Tour. Up to four guests are allowed with each travel agent at a 50% discount off of the retail price per guest Retail Rates - Adult: US$27.00 per person; Child: US$13.00 per person (4-12 years) To Request Booking Please Reservations@ussmissouri.org or phone the Reservations & Ticketing Department on (808) , ext Terms & Conditions No blackout dates. Official picture ID and proof of employment must be presented at ticket window upon arrival. Page 2 of 16

3 Blue Hawaiian Helicopters Kaua i,, Maui, Hawai i Island Address 1 Kahului Airport Road, Hanger 105, Kahului, HI For any Travel Agent holding an IATA or CLIA card, a 20% industry discount off of the standard retail rate is available for any tour. This also applies to immediate family members that the industry representative will be paying for. IATA or CLIA card required upon check-in for verification. To Request Booking The reservations team are all familiarised with industry (travel agent) discounts. In order to place your reservation, please call the toll-free reservations line directly at The lines are available from 7AM-10PM HST, 7 days a week. Please have your travel agent identification number ready upon booking, along with contact information, names, and approximate body weights of each person in your party. A credit card number will be needed to secure the reservation, but no charges will take place until check-in on the date of your tour. Advance bookings are not required to receive the discount, but strongly recommended for optimal availability. You may familiarise yourself with all of the island tours by visiting their website, but please contact the reservations department directly to receive the special rate, as the internet direct booking system will not recognise this special industry pricing. Terms & Conditions This offer is available any time of year (no blackout periods), but advance bookings are suggested to secure availability. Cancellation/change requirement is 24 hours prior to departure. Reservations must be placed directly with the reservation call centre. Industry rate cannot be secured by booking via the website. Blue Hawaii Photo Tours Tours Address P.O. Box Honolulu, HI One Free FAM for travel agents. A guest (second person) can receive a 20% discount. To Request Booking Please info@bluehawaiiphototours.com or call (808) at least one week in advance. Terms & Conditions Must schedule in advance, based on availability. Page 3 of 16

4 Discover Hawaii Tours Represented by Asia Pacific Travel Marketing Services (APTMS) Tours Kaua i,, Maui, Hawai i Island Address Suite 3, 2 Fleay Court, Burleigh Heads QLD 4220 Discover Hawaii Tours up to 25% OFF any tour! It is Discover Hawaii s way of saying thank you for helping to sell and promote their products. Take advantage of special industry rates available exclusively to the travel industry and experience them first hand. To Request Booking Please reservations@aptms.com.au. Terms & Conditions Subject to tour availability. Only available to Australia & New Zealand Travel Professionals. Travel Agent ID will be required. Must be booked through APTMS. Fairmont Kea Lani Maui Address 4100 Wailea Alanui Dr, HI Special members-only discounted travel agents rates are available through 'Famous Agents Program' - travel agent education and rewards program for FRHI Hotels & Resorts (Fairmont, Raffles and Swissotel brands). For further information, please see the flyer found at the end of this document. To Request Booking To check availability and book at Famous Agents rates, please sign in to your online profile by visiting Terms & Conditions Subject to availability and availability/rates open 90 days prior to arrival. Members must have recorded at least one client booking at any of FRHI hotels within six months to take advantage. Fairmont Orchid Hawai i Island Address 1 N Kaniku Dr, Kohala Coast, HI Special members-only discounted travel agents rates are available through 'Famous Agents Program' - travel agent education and rewards program for FRHI Hotels & Resorts (Fairmont, Raffles and Swissotel brands). For further information, please see the flyer found at the end of this document. To Request Booking To check availability and book at Famous Agents rates, please sign in to your online profile by visiting Terms & Conditions Subject to availability and availability/rates open 90 days prior to arrival. Members must have recorded at least one client booking at any of FRHI hotels within six months to take advantage. Page 4 of 16

5 Faith Hawaii Surf School Address Beachfront, 2335 Kalakaua Ave, Honolulu, HI % discount To Request Booking Please or call Tammy on (808) Terms & Conditions Prepay required, based on availability. Address To Request Booking Terms & Conditions Fourever Fab Show Sheraton Princess Kaiulani Hotel, 120 Kalakaua Avenue, 2nd Floor, Honolulu, HI % off the show ticket. Please with the full contact information: (Your name, company name, work address, phone number, company address, website, any social media portals). 50% off is extended to agents and 1 guest. Additional guests are at 25% off. The agent must bring his/her business card. Page 5 of 16

6 Four Seasons Resort Maui Maui Address 3900 Wailea Alanui, Wailea, HI % off the best available rates for dates beginning August 15, 2016 and ending December 15, Rates are non-commissionable and not combinable with packages or promotions. Subject to availability and holiday blackout dates. To Request Booking Booking Procedure: Send request to or fax (808) with the following information: 1. First choice arrival and departure dates and alternate dates 2. Number of party; first and last names, including children s names and ages; bedding request and flight information 3. Copy of valid, non-expired IATAN ID card 4. Include your title/position, work , agency IATA #, address and phone Confirmation of TA rate is based on the discretion of the hotel and is subject to qualification by the Sales Dept. Verification of agency IATA # and agent IATAN ID card #. Hotel reserves the right to decline a request for TA rate - this discount is extended as a courtesy only and rate and terms are subject to change. A credit card is required at time of booking to charge (2) nights deposit including % tax. The deposit is fully refundable if cancellation occurs at least 21 days prior to arrival. Terms & Conditions Subject to availability and hotel occupancy levels Rate applicable for the travel agent s room only; non commissionable; not valid on packages or promotions Advanced reservation required same day arrivals excluded Valid IATAN photo identification card subject to verification. (other types of ID Cards will not be accepted) Business card and hotel confirmation # at check in Site inspection tour during stay Grand Hyatt Kauai Resort & Spa Kaua i Address 1571 Poipu Road, Koloa, HI Travel agents interested in personal travel may receive up to 50% off prevailing room rates (based on availability) throughout the year. To Request Booking Visit and log in as a registered travel agent to follow instructions to book travel agent rates. Terms & Conditions Must have a valid IATA # or TIDS. Blackout period may apply based on high occupancy. Page 6 of 16

7 Hanamana Boat Charters Activites Hawai i Island Address Honokoha Harbor, Kealakehe Pkwy, Kailua-Kona, HI % off of the regular rates To Request Booking Contact Captain Chip Fischer on (808) or fishwchip@hawaii.rr.com and mention IATA 2016 discount. Terms & Conditions Blackout periods include Thanksgiving and Christmas. Not to be combined with any other offers. Address To Request Booking Terms & Conditions Hawaiian Airlines Airline Kaua i,, Maui and Hawai i Island Various Industry/interline fares from AUD$671*. Industry fares are year round and subject to availability. *Conditions apply. For further information, please see the flyer found at the end of this document. Book flights through your preferred industry booking agency. Please see flyer below. Hard Rock Cafe Honolulu Restaurant Address 280 Beach Walk, Honolulu, HI Please contact Velma Carstensen for travel agent offers. To Request Booking Please Velma Carstensen at velma_carstensen@hardrock.com or call (808) Terms & Conditions Contact Velma Carstensen for terms & conditions. Hilo Hattie Shopping Kaua i,, Maui Address 670 Auahi Street #I-03, Honolulu, HI Please contact Richard Yoo for industry offers. To Request Booking Please Richard Yoo at ryoo@hilohattie.com or call (808) Terms & Conditions Contact Richard Yoo for offer terms & conditions. Page 7 of 16

8 Honua Kai Resort & Spa Maui Address 130 Kai Malina Parkway, Lahaina, HI Rates as low as US$204 per night + taxes & fees for a 1 Bedroom Suite complete with a full gourmet kitchen and washer & dryer. To Request Booking Please reservations@honuakai.com. Terms & Conditions Blackout: December 20 - January 05 Offer based on availability & some restrictions may apply. Hilton Waikiki Beach Address 2500 Kuhio Ave, Honolulu, HI Please contact Regan Rosdil for industry offers. To Request Booking Contact Regan Rosdil at regan.rosdil@hiltonwaikikihotel.com or call (808) Terms & Conditions Please contact Regan Rosdil for terms and conditions. Hyatt Place Waikiki Beach Address 175 Paoakalani Avenue Honolulu, HI Request Base. To Request Booking Please Mie Fujii at mie.fujii@hyattplacewaikikibeach.com. Terms & Conditions Blackout dates: 12/24-1/2 Hyatt Regency Maui Resort and Spa Maui Address 200 Nohea Kai Drive, Lahaina, HI Partial Ocean View Room at a rate of US$199/night++ To Request Booking Please David MacLean at david.maclean@hyatt.com to check on availability. Terms & Conditions Based on availability Hyatt Regency Waikiki Beach Resort & Spa Address 2424 Kalakaua Avenue, Honolulu, HI Up to 30% off retail rate of the day. To Request Booking Please Renee Nakashima at renee.nakashima@hyatt.com Terms & Conditions Discounted rates are based on availability at the time of booking. They are valid for a maximum of three nights only per stay. Not valid December 28, January 2, Page 8 of 16

9 Ilima Hotel Address 445 Nohonani Street, Honolulu, HI Contact reservations department for details. To Request Booking Please or phone (808) Terms & Conditions Rates subject to availability. Kai Kanani Sailing Charters Maui Address 34 Wailea Gateway Place, Suite A105, Wailea, HI Please contact for industry offers. To Request Booking Please or call Melissa Glennon on (808) Terms & Conditions Please contact for terms and conditions Moana Lani Spa, a Heavenly Spa by WESTIN Address 2365 Kalakaua Ave, Honolulu, HI % OFF - Body Massage, Facials & Body Treatments 25% OFF - Nail & Hair Salon Services To Request Booking Reservations on day of service and walk-in appointments are always welcome. Guests are encouraged to schedule their appointments in advance to ensure preferred treatment or therapist availability. All reservations must be secured with a major credit card and telephone number/room number. To make a reservation please call (808) or moanalanispa@westin.com. Terms & Conditions Must provide valid IATA & Business Card upon check-in. Tax & Service Charge will be applied to retail pricing This offer is non-transferable & cannot be combined with any other offers or discounts. Some restrictions apply. Booking based upon availability at time of booking. For further information, please see the flyer found at the end of this document. Montage Kapalua Bay Maui Address One Bay Drive Lahaina, HI Please contact Pamela for industry offers. To Request Booking Please Pamela Graves at pgraves@montagehotels.com or call (808) Terms & Conditions Contact Pamela for terms and conditions. Page 9 of 16

10 Pacific Aviation Museum Pearl Harbor Address 319 Lexington Blvd, Hangar 37, Ford Island, Honolulu, HI Complimentary admission for agents and half price for one companion. To Request Booking Please Nancy Kaneshiro Holt at Terms & Conditions Prior reservations must be made via to Nancy Kaneshiro Holt. Paradise Cove Luau Address Alii Nui Drive, Kapolei, HI Bonafied travel agents with a business card are eligible for a travel agents rate of 45% off of retail prices (not including the transportation). Discount is ONLY applicable to travel agents and not applicable towards family members or friends. To Request Booking Contact the reservation department at (808) Terms & Conditions Reservations must be called in and confirmed by the staff. Do not make a reservation on the website as they do not accept special rates off of the website. Piiholo Ranch Zipline Maui Address 799 Piiholo Road, Makawao, HI Save US$46 off the NEW 7 Line Treetop Zip Tour To Request Booking Please call reservations at +1 (808) between 7AM - 7PM HST for all agent bookings. Terms & Conditions Offer applies to regular retail rate only. Regular retail rate is US$145 per person. Offer cannot be combined with any other discounts or offers. Additional taxes apply. Reservations required. Based on availability. Offer expires 12/31/2016. Polynesian Cultural Center Address Kamehameha Highwayy, Laie, HI Travel Agent 35% Discount for the agent and (1) one guest. To Request Booking Please Kim Kaimana at kaimanak@polynesia.com or phone on (808) with a specific date and package. Terms & Conditions Closed on Sundays, Thanksgiving Day, Christmas Day, subject to availability and blackout dates. Proof of ID (letter of employment on company stationery) and/or IATA number is required for all reservation requests. For further information, please see the flyer found at the end of this document. Page 10 of 16

11 PWF Eco Adventures (Pacific Whale Foundation) Maui Address 300 Ma'alaea Road, Suite 211, Wailuku, HI PWF Eco Adventure offer a standard 15% travel agent discount year round, or more depending on the time of year and on a case by case basis. To Request Booking Call the main reservations line on (800) or (808) to receive the standard 15% agency discount. If you have a large party, you may John Gaskins (Sales & Customer Care General Manager) at johngaskins@pacificwhale.org. Terms & Conditions Contact for terms and conditions. RideTheRim ATV and buggy tours above Waipio Valley Hawai i Island Address Kukuihaele Rd, Honokaa, HI RideTheRim offer COMPLIMENTARY rides for travel agents and one guest of their choosing year-round. To Request Booking Best to at reservations@ridetherim.com or fax on 1 (808) first with your request. Terms & Conditions Must announce you are a travel agent and bring your identifiers with you, or (preferably) send them in advance. Roberts Hawaii Tours Kaua i,, Maui, Hawai i Island Address 680 Iwilei Road Suite 700, Honolulu, HI Offering 50% off on all Roberts Hawaii ground tours and transportation with the exception of One Day Tours that involve purchasing airfare. Not all products on the website are operated by Roberts Hawaii and therefore would not be eligible for the discount. To Request Booking Please Dianna Khosa at dianna.khosa@robertshawaii.com or salesadmin@robertshawaii.com or phone (808) Dianna will provide rates and then you can request the bookings from the Central Reservations Department. Terms & Conditions All rates are based upon availability and are not available during any sold out or blackout dates. Rates are valid for Agent and one guest. All reservations must be booked and paid for in advance. Call the Central Reservation Office on (808) for questions or concerns during travel dates. Page 11 of 16

12 Address To Request Booking Terms & Conditions Rock-A-Hula Hawaii Royal Hawaiian Theater, Royal Hawaiian Center, 2201 Kalakaua Avenue, Bldg. B, 4th Floor, Honolulu, HI A discounted special guest rate is offered for qualifying travel professionals and up to three additional guests to any of the Rock-A- Hula packages. Please inquire at time of request. The new Rock-A- Hula show is Waikiki s largest cast, concert quality show featuring powerful Hawaiian and Polynesian music, hula and fire-knife dancing, alongside the greatest rock n roll performances of superstars past and present at the 750-seat multimillion-dollar Royal Hawaiian Theater. Please booking request to sales representative, Michael Dewa at mdewa@starofhonolulu.com. Offer applies to Australian and New Zealand travel agents or wholesale reservation staff. Cannot be combined with any other offer. Must present business card with photo ID to match. Offer is subject to availability. Rock-A-Hula is dark on Mondays through March 31, New dark days will begin on Fridays from April 1, "HTO industry offer" must be mentioned at time of request. Royal Kona Resort Hawai i Island Address Alii Drive, Kailua-Kona, HI Exclusively for travel agents, stay at Royal Kona Resort on Hawai i Island and receive 30% off any available retail rate. To Request Booking Please hhr.reservations@hawaiihotels.com or phone Central Reservations on (800) to make a reservation. Terms & Conditions Offer valid January 4, 2016 through December 20, The Travel Agent making the reservation must be the registered guest and be present at check-in. Travel Agent rates are not commissionable. Valid only on reservations made directly with Hawaiian Hotels & Resorts. You may reserve one room per travel agent. Guests must present their valid Travel Agent IATAN or CLIA card upon check-in to qualify for this offer. Offer subject to availability and may change at any time. Offer not combinable with Kama'aina rates. Blackout dates and other restrictions may apply. Page 12 of 16

13 Royal Lahaina Resort Maui Address 2780 Kekaa Drive, Lahaina, HI Exclusively for travel agents, stay at Royal Lahaina Resort on Kaanapali Beach, Maui and receive 30% off any available retail rate. To Request Booking Please or phone the Central Reservations on (800) to make a reservation. Terms & Conditions Offer valid January 4, 2016 through December 20, The Travel Agent making the reservation must be the registered guest and be present at check-in. Travel Agent rates are not commissionable. Valid only on reservations made directly with Hawaiian Hotels & Resorts. You may reserve one room per travel agent. Guests must present their valid Travel Agent IATAN or CLIA card upon check-in to qualify for this offer. Offer subject to availability and may change at any time. Offer not combinable with Kama'aina rates. Blackout dates and other restrictions may apply. Starwood Hotels and Resorts in Hawaii Kaua i,, Maui, Hawai i Island Address 2255 Kalakaua Avenue Honolulu, HI USA Please use the Starwood's SPG Pro Program for the best year round travel professional rates. You will also gain access to the award winning ProLearning modules to learn about Starwood Hawaii properties and the Starwood brands, hotels and resorts worldwide. To Request Booking Please visit Terms & Conditions Varies by property. All information is available via the above website. Starwood Resorts of Waikiki Address 2255 Kalakaua Avenue Honolulu, HI Industry professionals may use SPG Pro to book the special StarPro rate year long. Visit for more details on how to sign up, or to log in to existing account. To Request Booking Please book all reservations on SPG Pro website. Terms & Conditions If dates are unavailable, agents may contact Rob Riter to check availability, however often if the StarPro rates are not available online often he may not be able to offer them either. Please rob.riter@starwoodhotels.com or call (808) Page 13 of 16

14 THE MODERN HONOLULU Address 1775 Ala Moana Boulevard, Honolulu, HI % off the Best Available rate with a hosted site inspection and breakfast (site inspection required and must confirm with Sales Department). Travel industry rates are available 90 days prior to requested dates. To Request Booking Please contact Jennifer Kim in the Sales Department to confirm offer by phone (808) or at Jennifer.kim@themodernhonolulu.com. Terms & Conditions Excluding year end period (12/25/16-1/3/17).Travel industry rates are subject to availability during high occupancy they may not be available. Trilogy Excursions Maui Address 207 Kupuohi Street, Lahaina, HI % OFF Retail Rate for Travel Agents 15% OFF Retail Rate for Travel Agents +1 To Request Booking Please jenny.coon@sailtrilogy.com with your name, travel agency, requested date, tour and the number of guests. Terms & Conditions Cancellation policy: 1 4 Guests = Must cancel 24 Hours prior to trip departure time 5-8 Guests = Must cancel 48 Hours prior to trip departure time 9 or more Guests = Must cancel 72 Hours prior to trip departure time Turtle Bay Resort Address Kamehameha Highway, Kahuku, HI Please contact Lauren Rawlins for travel agent discounts. To Request Booking Please Lauren Rawlins at lrawlins@turtlebayresort.com or call (808) Terms & Conditions Based on availability. Page 14 of 16

15 Waikele Premium Outlets Represented by RCS Advertising Shopping Address Lumiania Street, Waipahu, HI Waikele Premium Outlets are happy to offer all Travel Agents from Australia and New Zealand a VIP Welcome to the outlets. The VIP Welcome Pack includes a tote bag, a VIP Coupon Book for additional discounts as well as other special vouchers and goodies! To Request Booking Please Dominic Junghaenel (RCS Advertising) at d.junghaenel@rcs-advertising.com to make arrangements. Terms & Conditions Contact to RCS Advertising must be made at least 2 weeks prior to your travel period. Please mention "HTO " in the subject line or . Waikiki Beach Services Address 2259 Kalakaua Avenue, Honolulu, HI Get 15% off all activities and services for you and one guest. To Request Booking Please info@waikikibeachservices.com at least one week in advance. You must provide your full contact information (full name, company name, work address, company phone/fax number, company website, social media platforms). Please also list your date & time preference of the activities. Terms & Conditions You must contact via at least one week in advance. You will be billed via PayPal and the payment must be completed at least 48 hours before the event date. Cancellation within 48 hours or "no show" will result to 100% charge. will not be cancelled even if it rains. Not valid with any other offer or discount. Offer not valid on New Year s Day, Independence Day, Thanksgiving Day and Christmas Day. Waikiki Beach Marriott Resort and Spa Address 2552 Kalakaua Avenue, Honolulu, HI Please contact for industry offer. To Request Booking Please res.wbmr@marriott.com or call 1 (808) Make sure to ask for an "Oceania TA Rate". Terms & Conditions Based on space availability. Cancellations made at least seven (7) days prior to arrival date will not be assessed a 1 night penalty fee. Any room cancelled within seven(7) days prior to arrival date, including cancellations on the day of arrival and no shows, will be assessed a one (1) night room charge plus Hawai i State excise tax. Page 15 of 16

16 Waikiki Parc Hotel Address 2233 Helumoa Road, Honolulu, HI Range: Parc Room: US$171 to $228 + taxes daily; Ocean View: US$200 to $266 + taxes daily To Request Booking Please Bonnie Bise at bonnie.bise@halekulani.com. Terms & Conditions Rates are subject to availability. Rates are valid until closure of hotel on September 1, Page 16 of 16

17 Exclusive Shopping Offers JUST FOR YOU World s largest outdoor shopping center with over 290 STORES AND RESTAURANTS. Receive a complimentary Premier Passport filled with exclusive Ala Moana Center shopping offers and promotions. Present this completed form and ID to Customer Service (Street Level near Centerstage) to receive your Premier Passport. While supplies last. Limit one per person. * Yes! Sign me up for monthly s to receive preferred offers, fashion previews and more from Ala Moana Center and its partners. Name (First, Last)* Street Address* City* State* Zip* Country* Birthday (Month/Day/Year)* Gender* M F Phone* * All Fields Required Honolulu, Hawaii ~ Minutes from Waikiki Pink Line Shopping Trolley runs daily from Waikiki to Ala Moana Center every minutes. AU AlaMoanaCenter.com

18 Exclusive Shopping Offers JUST FOR YOU World s largest outdoor shopping center with over 290 STORES AND RESTAURANTS. Receive a complimentary Premier Passport filled with exclusive Ala Moana Center shopping offers and promotions. Present this completed form and ID to Customer Service (Street Level near Centerstage) to receive your Premier Passport. While supplies last. Limit one per person. * Yes! Sign me up for monthly s to receive preferred offers, fashion previews and more from Ala Moana Center and its partners. Name (First, Last)* Street Address* City* State* Zip* Country* Birthday (Month/Day/Year)* Gender* M F Phone* * All Fields Required Honolulu, Hawaii ~ Minutes from Waikiki Pink Line Shopping Trolley runs daily from Waikiki to Ala Moana Center every minutes. NZ AlaMoanaCenter.com

19 #1 USA Holiday Car Hire CREATE YOUR USA ROAD TRIP As a Travel Industry employee, you can get 20% off USA car hire with Alamo Rent A Car. Established since 1974, Alamo are a trusted brand offering reliable cars and inclusive prices for a fun and hassle free rental experience. They are the leading leisure car hire brand in the USA. Why book with Alamo? -20% off for Travel Industry employees -Inclusive rates & free cancellation -Convenient onsite locations at all major airports -Award winning service How to book? Visit The prices returned will be in $USD to pay at the rental counter and include your discount. Terms & Conditions - Travel Industry staff ID will be requested at time of pick up to qualify for your rental rate. Rates displayed via is available to residents of Australia and New Zealand only and is subject to availability. 20% discount is calculated off the Pay On Arrival rates found on Cannot be used in conjunction with any other offer and does not qualify for any cashback or frequent flier mile programs.

20 Travel agent education and rewards programme Countless destinations. One source. FRHI Hotels & Resorts boasts an extraordinary collection of properties through three award-winning brands. Raffles Hotels & Resorts, each a landmark in its respective locale, is distinguished by the ultimate in elegance and residential charm. Fairmont Hotels & Resorts delivers warm, exemplary service and an authentic expression of place. Swissôtel Hotels & Resorts combines renowned Swiss quality with fresh contemporary design, and personalized service with efficiency. By joining Famous Agents, the industry s most exciting travel agent education and rewards programme, you ll receive exclusive information and travel promotions for our three unique brands. And every time you book your clients into a Raffles, Fairmont or Swissôtel hotel or resort, you ll earn points that you can redeem for exciting rewards. Enrol today by visiting frhi.com/famousagents Already a member? See reverse for your guide to making the most of Famous Agents.

21 Travel agent education and rewards programme AN EDUCATIONAL AND INFORMATIVE TRAVEL AGENT PROGRAMME Our user-friendly resources include insightful lesson modules and e-newsletters, featuring the latest information on new hotels, programmes and services. Special client and travel agent offers from a roster of worldwide destinations encourage you to experience our hospitality for yourself. EXCLUSIVE SAVINGS ON TRAVEL AGENT RATES Famous Agents members have exclusive access to members-only discounted travel agent rates across our family of Raffles, Fairmont and Swissôtel brands. And, as our preferred guest, you ll receive a welcome gift and a guided hotel tour. Famous Agents rate must be booked online through your Famous Agents account. Terms and conditions apply. For more information, sign in to your online profile by visiting frhi.com/famousagents EXCITING REWARDS Every time you send your clients to Raffles Hotels & Resorts, Fairmont Hotels & Resorts and Swissôtel Hotels & Resorts, you ll earn points for reservations in all room categories and for wholesale bookings that you can redeem for exciting rewards for yourself. Just tell us your Famous Agents number at the time of reservation, and your points will automatically be added to your Famous Agents account (approximately 10 days after your client s checkout). FAMOUS AGENTS HELPDESK famousagents@frhi.com Telephone: (toll-free in North America) or (international) TRACKING CLIENT RESERVATIONS TO EARN FAMOUS AGENTS POINTS Reservations booked through the GDS: Enter FA + your six-digit Famous Agents number in the Special Instructions (SI) field (e.g., FA123456). Reservations booked online through raffles.com, fairmont.com or swissotel.com: Enter FA + your six-digit Famous Agents number in the Famous Agents field (e.g., FA123456). Reservations booked through our call centres: Quote your six-digit Famous Agents number to your reservation agent. Reservations booked through wholesale channels: Wholesale reservations must be manually tracked in the Famous Agents booking tracker. Simply log into your account and click Submit my wholesale bookings. You will be directed to the Wholesale Reservations page, where you can submit up to six reservations at once. FOR CLIENT RESERVATIONS U.S./Canada Italy Brazil Spain China North China South South Africa Thailand Bermuda Indonesia All other countries FRHI Hotels & Resorts chain code FW fairmont.com raffles.com swissotel.com

22 INDUSTRY/INTERLINE FARES FROM $671* Departing Brisbane or Sydney Categories A, B & V AUD- Taxes included Categories C, D, E, F, H, Q, S AUD- Taxes included HONOLULU $671* $821* MAUI KAUAI HAWAI I ISLAND $778* $928* LOS ANGELES, SAN FRANCISCO, SEATTLE, PORTLAND, PHOENIX, OAKLAND, SAN JOSE, SACRAMENTO, LAS VEGAS, SAN DIEGO $1151* $1301* New York $1251* $1401* Conditions apply: Valid for (A) Travel Agent, (B) Airline Staff, (C) Intl. Air Freight Forwarder, (D) Cruise Company Employee, (E), International Hotel Chain, (F)Intl car hire company, (H) International/State Tourist Offices (Q) Australian Air Traffic Controller Association, (S) Airport Corporation Employee, (V) Professional Conference Organisers. Above taxes correct as at 31 August Taxes and Surcharges are indicative and are subject to change and must be collected as quoted at time of reservation. Bookings must be made within 30 days of departure from Australia. Travel is based on economy class return travel from Brisbane or Sydney. Seats are limited at this price and are subject to availability. Valid for sale and departures until further notice. Change fees apply. Ticketing time limits apply. Cancellations: ticket is non refundable. Changes are not permitted. Min stay: 4 days/ max stay 3months. Other conditions apply. To book, please contact your preferred interline travel specialist. Fares are subject to change without notice. **Velocity Reward points are not redeemable on this fare. Exceptional Island hospitality Complimentary meals Complimentary beverages On demand entertainment system, blanket, pillow, earplugs & slumber mask 2 x 32kg baggage allowance plus carry on

23 Refresh Renew Please join us for a day of rest and relaxation just for you! This is a tranquil place where Hawaiian healing traditions and innovative spa rituals inspire the spirit and become one. An extensive menu of revitalizing treatments await in an environment that touches all of the senses. Enjoy our peaceful and private men's and women's relaxation lounges with beautifullydesigned lanais overlooking Waikiki beach, or decompress in our separate men's and women's detoxifying herbal steam rooms, dry saunas and water therapy areas, which include serene whirlpools that are placed in view of the calming sea. Booking Referral Rewards Program Book a Heavenly Spa treatment for your clients and earn up to 2,000 SPG Reward Points for yourself Exclusive Travel Partner Discount Must provide valid IATA & Business Card upon check-in. Tax & Service Charge will be applied to retail pricing 50% OFF Body Massage, Facials & Body Treatments 25% OFF Nail & Hair Salon Services To make your reservation or for further details please call (808) or shannon.mcaneeley@westin.com. This offer is non-transferable & cannot be combined with any other offers or discounts. Some restrictions apply. Booking based upon availability.

24 2016 Industry Discount for Aussie & Kiwi Travel Agents Discount applys to the Agent and (1) One Guest Contact: Kim Kaimana by or Polynesian Cultural Center Packages (Entrance at 12 noon - 9:00 pm) Super Ambassador Package Ambassador Package Ambassador LUAU Package Ali i Luau Package Personal Guided Tour Small Group Guided Tour Small Group Guided Tour n/a Lei Greeting Shell Lei Greeting Shell Lei Greeting n/a Admission to 6 Villages & Exhibits: Hawai i, Marquesas, Tahiti, Tonga, Samoan, Rapa Nui, Aotearoa, Fiji, Hawaiian Mission Settlement (gates open 12 noon) Admission to 6 Villages & Exhibits: Hawai i, Marquesas, Tahiti, Tonga, Samoan, Rapa Nui, Aotearoa, Fiji, Hawaiian Mission Settlement (gates open 12 noon) Admission to 6 Villages & Exhibits: Hawai i, Marquesas, Tahiti, Tonga, Samoan, Rapa Nui, Aotearoa, Fiji, Hawaiian Mission Settlement (gates open 12 noon) Admission to 6 Villages & Exhibits: Hawai i, Marquesas, Tahiti, Tonga, Samoan, Rapa Nui, Aotearoa, Fiji, Hawaiian Mission Settlement (gates open 12 noon) Village Canoe Tour Village Canoe Tour Village Canoe Tour Village Canoe Tour Tram Tour of La ie Tram Tour of La ie Tram Tour of La ie Tram Tour of La ie Hawaiian Journey - Cinematic Hawaiian Journey Theater Hawaiian Journey - Cinematic Hawaiian Journey Theater Hawaiian Journey - Cinematic Hawaiian Journey Theater Hawaiian Journey - Cinematic Hawaiian Journey Theater Rainbows of Paradise Canoe Pageant (2:30-3pm) Rainbows of Paradise Canoe Pageant (2:30-3pm) Rainbows of Paradise Canoe Pageant (2:30-3pm) Rainbows of Paradise Canoe Pageant (2:30-3pm) Choose One: Ambassador Prime Dining Buffet (Served between 5-7 pm) or Ali'i Luau buffet diner/show (Seating at 4:45 pm) Fresh flower lei Ambassador Prime Dining Buffet (Served between 5-7 pm) Ali i Luau Buffet (dinner/show) (seating at 4:45pm) Fresh flower lei Ali i Luau Buffet (dinner/show) (seating at 4:45pm) Fresh flower lei Souvenir DVD, CD & Program Souvenir DVD Souvenir DVD n/a Backstage Tour of the Pacific Theater Backstage Tour of the Pacific Theater Backstage Tour of the Pacific Theater n/a HA: Breath of Life night show with VIP front row/center sections. (7:30-9:00 pm) HA: Breath of Life night show with Ambassador seating (7:30-9:00 pm) HA: Breath of Life night show with Ambassador seating (7:30-9:00 pm) HA: Breath of Life night show with Luau seating (7:30-9:00 pm) Sherbet Delight Dessert Sherbet Delight Dessert Sherbet Delight Dessert n/a Full Rate Adult $ / Child $ Full Rate Adult $ / Child $ Full Rate Adult $ / Child $ Full Rate Adult $ / Child $87.96 Travel Agent Adult $ / Child $ Travel Agent Adult $90.97 / Child $72.77 Travel Agent Adult $90.97 / Child $72.77 Travel Agent Adult $71.47 / Child $57.17