ALL-INCLUSIVE GUIDE Keep in touch!

Transcription

1 ALL-INCLUSIVE GUIDE Keep in touch!

2 WELCOME to Divi Flamingo Beach Resort & Casino on Bonaire! We hope you have a wonderful stay with us. The information in this booklet is designed to help you take full advantage of your All-Inclusive package and our beautiful resort. Thank you for choosing to vacation with us. -Resort Management

3 CHECK IN CHECK IN : 3 PM CHECK OUT : 11 AM We have a 24/7 operator for all of your needs. Please dial extension 0 any time, day or night, and we will be happy to assist you. *For more information on the resort and Bonaire, please see the Resort Directory located in your room. At check-in, a Divi wristband will be attached to your wrist. Please wear this wristband at all times during your stay to make sure our food & beverage employees are aware of your All-Inclusive benefits. Lost or damaged wristbands should be reported to the front desk for control and replacement. Please sign for all of your meals, snacks and drinks so they can be charged to our meal plan account. Additional charges like gratuity, AI surcharges or any other incidentals will appear on your room account. You will not see any food & beverage charges on your final room account unless you order any items not included in your All-Inclusive package. ROOM GUIDE Room Type Bedding Package Description Standard Guest Room Deluxe Guest Room (Ocean View) Studio 1 King Bed or 2 Double Beds Sleeps up to 4 Guests 1 King Bed or 2 Double Beds Sleeps up to 4 Guests 2 Double Beds & Queen Sleeper Sofa Sleeps up to 6 Guests Air conditioning, ceiling fans, en-suite bathroom, furnished private balcony or patio, refrigerator, coffee maker, flatscreen TV, ihome clock/radio/charger, iron & ironing board, in-room safe, hairdryer, complimentary Wi-Fi Air conditioning, ceiling fans, en-suite bathroom, furnished private balcony, refrigerator, coffee maker, flat-screen TV, ihome clock/radio/charger, iron & ironing board, in-room safe, hairdryer, complimentary Wi-Fi Air conditioning, ceiling fans, ensuite bathroom, private screened-in furnished porch, stocked kitchen, refrigerator, microwave, coffee maker, flat-screen TV, ihome clock/radio/ charger, iron & ironing board, in-room safe, hairdryer, complimentary Wi-Fi

4 WHAT S INCLUDED Spacious, air-conditioned accommodations All meals, snacks and beverages at pureocean, Chibi Chibi and pureocean Beachside Bar 2 magnesium mineral pools Snorkels and masks (located at the Front Desk) Pier and direct water access to enjoy shore diving/snorkeling Complimentary Treasures of the Caribbean Kids Club* Game area at pureocean garden including: shuffleboard, life-sized chess and bocce ball Resort entertainment on Fridays and Saturdays Fun group activities such as zumba, yoga, karaoke and aqua stretching Palapas/beach umbrellas and beach chairs Pool cabanas and pool chairs All-you-can-eat theme nights throughout the week Computer at the Front Desk for printing boarding passes and business necessities Family plan: Kids Stay & Eat Free (up to age 5) Complimentary Wi-Fi Taxes and service charges 24-hour fitness center *To register for our Treasures of the Caribbean program, visit our front desk. Child(ren) must be accompanied by a parent, adult or guardian in order to participate in this program.

5 OPTIONAL FEATURES (Not included in All-inclusive package, but can be arranged for an additional fee) Divi Dive Bonaire Our on-site PADI 5-star Dive Center and Dive Shop is your one-stop shop for diving, dive gear, dive tanks, dive boats, scuba diving gear, retail merchandise, Bonaireinspired gifts and more. Divi Dive Bonaire Dive & Scuba School Certification Classes Want to learn how to dive or reach the next level of dive certification? Our firstrate scuba and dive school will guide you through everything you need to know. Please contact us in advance to schedule your class. Flamingo Casino Enjoy our on-site casino with a variety of slot machines, table games, blackjack, roulette and more. Become a Player s Club Member for extra perks! Full Service Spa & Beauty Salon The Touch Spa comes highly recommanded by Divi Flamingo for pampering during your stay. Wedding, Banquets & Meeting Facilities Divi Flamingo has three indoor, airconditioned meeting rooms located throughout the resort. We also rent the garden and sundeck areas for private receptions and weedings. Hertz Car rental

6 WHAT S EXCLUDED Room service Premium liquors ask your bartender for more information Beer buckets Wine bottles Beverages and food orders are served one at a time. Regarding beverages we apply the one per hand rule. Complimentary Wi-Fi is available throughout the entire resort on the network Divi Elite with the password divideepdive17. RESTAURANT & BAR SCHEDULES Name Hours/Reservations Location pureocean Chibi Chibi Restaurant & Bar pureocean Beachside Bar Breakfast 7-11 a.m. Dinner 6-10 p.m. Theme Buffets Tuesday, Thursday & Saturday Lunch daily 12-3 p.m. Dinner 6-10 p.m. Restaurant closed for dinner on Tuesday & Thursday Continental cuisine Bar Service 10 a.m p.m. Food Service 10 a.m p.m. Open daily American & Dutch-style snacks Waterfront, next to pureocean Beachside Bar, across from the pureocean garden On the water, across from the Spa and next to the Hertz Car Rental office Waterfront, next to pureocean restaurant, with direct access to the beach and pier Room service, beer buckets and wine bottles are not included in your All-Inclusive package. Drinks and food orders are served one at a time. OTHER OPENING HOURS Dive Shop: 8 a.m. - 5 p.m. daily (dive orientation at 9:30 a.m.) Fitness center: 24/7 with your resort key Pools: 9 a.m p.m. The Touch SPA: Monday through Friday 9 a.m. - 6 p.m., Saturday 9 a.m. - 7 p.m., Sunday CLOSED Hertz Rental Car: 8 a.m. - 5 p.m. Flamingo Casino: Monday through Saturday 8 p.m. - 4 a.m., Sunday 7 p.m. - 3 a.m.

7 GIVE ME FIVE! After you leave, don t forget about us! Leave us a review on TripAdvisor telling us about your experience at our resort. Employees mentioned by name for going above and beyond the call of duty will be recognized for their excellent service!

8 Enjoying your stay? Discover the Divi Vacation Club today! Find out how you can return to our beautiful resort and island, travel the breathtaking Caribbean islands, or visit some of the most iconic sites in the world with a Divi Vacation Club Membership. Visit to learn more about the great perks of a Divi Vacation Club Membership.