APPENDIX 4: Round Trip Service Delivery and On Time Performance for the 4th Quarter /06 Ending March 31, 2006

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1 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: Major s % of in 10 = Sailings BCF Cancellations due to bad weather Actual MJR Rt Grp % 60 or > Reasons for 64% 27% 9% = Under the control of the company = Out of the control of the = accumulated over the Major s Major Description () Net Extra (Short ) 01 Swartz Bay-Tsawwassen Horseshoe Bay-Departure Bay % 30 Duke Point-Tsawwassen MAJOR Group Total 2, , % % of Sailings Within 10 Mins of Departure % % That Sailed Within 10 Mins of Departure Page 1 of 7

2 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: Minor s Reasons for % of in 1st = Sailings BCF Bad weather resulted in many cancellations on various routes this quarter Actual MNR Rt Grp % % or > 3 16% 54% = Under the control of the company = Out of the control of the = accumulated over the Minor s Minor Description () Net Extra (Short ) 04 Swartz Bay-Fulford Harbour % 05 Swartz Bay-Southern Gulf Islands % 06 Crofton-Vesuvius Bay 1, , Earls Cove-Saltery Bay % 08 Horseshoe Bay-Bowen Island 1, , % 09 Tsawwassen-Long Harbour % 17 Little River (Comox)-Powell River % 18 Westview (Powell River)-Blubber Bay (Texada) % 19 Nanaimo Harbour-Descanso Bay (Gabriola) 1, , % 20 Chemainus-Thetis-Kuper Buckley Bay-Denman West 1, , Gravelley Bay (Denman East)-Shingle Spit (Hornby) 1, , Campbell River-Quathiaski Cove (Quadra) 1, , % 24 Heriot Bay (Quadra)-Whaletown (Cortes) Port McNeill-Sointula-Alert Bay % 26 Skidegate-Alliford Bay 1, , % MINOR Group Total 15, , % % of Sailings Within 10 Mins of Departure % That Sailed Within 10 Mins of Departure Page 2 of 7

3 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: Northern s % of in 10 = Sailings BCF On May 22, 2006, the Queen of the North sank. To the end of March 31, 2006, five round trips were cancelled on 10 and 11. Actual NR Rt Grp % 60 or > 12% % Reasons for 9% 38% 53% = Under the control of the company = Out of the control of the = accumulated over the Northern s Northern Description () Net Extra (Short ) 10 Port Hardy-Prince Rupert Skidegate-Prince Rupert NOHERN Group Total Note: The Nimpkish provided supplementary service from Bella Bella to Mid-Coast ports in May % of Sailings Within 10 Mins of Departure % % That Sailed Within 10 Mins of Departure Weather severely affects on-time performance on these northern routes Page 3 of 7

4 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: 03 % of in 10 = Sailings BCF Actual % % % 60 or > Reasons for 44% 27% 29% = Under the control of the company = Out of the control of the = accumulated over the % 03 Description () Net Extra (Short ) 03 Horseshoe Bay-Langdale % % That Sailed Within 10 Mins of Departure % of Sailings Within 10 Mins of Departure Page 4 of 7

5 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: 12 Reasons for 10 = Sailings BCF % of in Actual % or > 33% 66% = Under the control of the company = Out of the control of the = accumulated over the % 12 Description () Net Extra (Short ) 12 Mill Bay-Brentwood Bay % % of Sailings Within 10 Mins of Departure % That Sailed Within 10 Mins of Departure 12 Page 5 of 7

6 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: 13 - Contracted % of in = Sailings BCF 13 Other Actual 13 Description () Net Extra (Short ) 13 Langdale - Keats - Gambier Island 1, , Pass Only On-time performance figures are not available for this route due to the nature of these trips (sailing usually run every 10 or less) Page 6 of 7

7 APPENDIX 4: Round Trip Service Delivery and ROUTE GROUP: 40 The 4th quarter figures are not available for this route because 40 is only operational in the summer. Page 7 of 7

Ending September 30, 2007

Ending September 30, 2007 Appendix 4: Service Delivery and ROUTE GROUP: Major s Reasons for Major s 108.0% 100% = Sailings BCF 01 02 30 MJR Rt Grp Major Description () Actual Actual 01 Swartz Bay-Tsawwassen 1,293.0 1,337.0 44.0

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