Ending September 30, 2007

Transcription

1 Appendix 4: Service Delivery and ROUTE GROUP: Major s Reasons for Major s 108.0% 100% = Sailings BCF MJR Rt Grp Major Description () Actual Actual 01 Swartz Bay-Tsawwassen 1, , % 02 Horseshoe Bay-Departure Bay % 30 Duke Point-Tsawwassen % MAJOR Group Total 2, , % % of Sailings Within 10 Mins of Departure % % % 60 or > 0.7% % 48% 9% 43% = Under the control of the company = Out of the control of the = accumulated over the % That Sailed Within 10 Mins of Departure Page 1 of 7

2 Appendix 4: Service Delivery and ROUTE GROUP: 03 Reasons for 100% = Sailings BCF Actual % % % 60 or > 0.1% % 50% 3% 47% = Under the control of the company = Out of the control of the = accumulated over the 03 Description () Actual 03 Horseshoe Bay-Langdale % % of Sailings Within 10 Mins of Departure % That Sailed Within 10 Mins of Departure 03 Page 2 of 7

3 Appendix 4: Service Delivery and ROUTE GROUP: Northern s 100% = Sailings BCF Actual NR Rt Grp % % % 60 or > 7.1% % Reasons for 45% 14% 41% = Under the control of the company = Out of the control of the = accumulated over the Northern s Northern Description () Actual 10 Port Hardy-Prince Rupert % 11 Skidegate-Prince Rupert % NOHERN Group Total % % of Sailings Within 10 Mins of Departure % That Sailed Within 10 Mins of Departure Page 3 of 7

4 Appendix 4: Service Delivery and ROUTE GROUP: 12 Reasons for 100% = Sailings BCF Actual 38% % % 0.1% 60 or > 0.0% % 5% 57% = Under the control of the company = Out of the control of the = accumulated over the 12 Description () Actual 12 Mill Bay-Brentwood Bay % % That Sailed Within 10 Mins of Departure % of Sailings Within 10 Mins of Departure 12 Page 4 of 7

5 Appendix 4: Service Delivery and ROUTE GROUP: 40 Reasons for % % 110.0% 105.0% 95.0% 85.0% 75.0% 100% = Sailings BCF Description 40 Actual () Actual 40 Port Hardy - Mid Coast % % % % of Sailings Within 10 Mins of Departure % 60 or > 2.3% % 72% 7% % That Sailed Within 10 Mins of Departure 21% = Under the control of the company = Out of the control of the = accumulated over the 40 Page 5 of 7

6 Appendix 4: Service Delivery and ROUTE GROUP: Minor s % % 110.0% 105.0% 95.0% 85.0% 75.0% % = Sailings BCF The MV Tachek and MV Bowen Queen relieved for the Queen of Nanaimo in September 2007 providing additional service Actual MNR Rt Grp % % % % 60 or > 0.2% 6% 25% Reasons for 69% = Under the control of the company = Out of the control of the = accumulated over the Minor s Minor Description () Actual 04 Swartz Bay-Fulford Harbour % 05 Swartz Bay-Southern Gulf Islands % 06 Crofton-Vesuvius Bay 1, , % 07 Earls Cove-Saltery Bay % 08 Horseshoe Bay-Bowen Island 1, , % 09 Tsawwassen-Long Harbour % 17 Little River (Comox)-Powell River % 18 Westview (Powell River)-Blubber Bay (Texada) % 19 Nanaimo Harbour-Descanso Bay (Gabriola) 1, , % 20 Chemainus-Thetis-Kuper 1, , % 21 Buckley Bay-Denman West 1, , % 22 Gravelley Bay (Denman East)-Shingle Spit (Hornby) 1, , % 23 Campbell River-Quathiaski Cove (Quadra) 1, , % 24 Heriot Bay (Quadra)-Whaletown (Cortes) % 25 Port McNeill-Sointula-Alert Bay % 26 Skidegate-Alliford Bay 1, , % MINOR Group Total 15, , % % of Sailings Within 10 Mins of Departure % That Sailed Within 10 Mins of Departure and 22 - Operations procedural changes made to track a vessel providing shuttle service as on time. Page 6 of 7

7 Appendix 4: Service Delivery and ROUTE GROUP: 13 - Contracted 110.0% 108.0% 100% = Sailings BCF 13 Actual 13 Description () Actual 13 Langdale - Keats - Gambier Island , Pass Only On-time performance figures are NOT available for this route due to the nature of these trips (sailing usually run every 10 or less) Page 7 of 7