2013 CHARTER PLANNER

Transcription

1 2013 CHARTER PLANNER (808) 841-STAR (7827) ~ sales@royalstarhawaii.com

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3 CHARTER PLANNER INTRODUCTION 2013 Mahalo for your support, making it possible for us to celebrate over 15 years in business. Since 1996, we are Aloha on Wheels, delivering the best to you Safety, quality and experience of Aloha! For 2013, we are excited to be Hawaii s only 100% seat belted company, as well as have 10 brand new MCI 4500 series coaches in our signature Royal Star fleet. We are also known for other firsts, and still the only one to have: On-Time Guarantee Easy to quote Tariff Price Chart 2 categories of equipment (guaranteed on order) Signature fleet of Royal Star deluxe motorcoaches with onboard restroom, brand new or less than 5 years old 15-minute increment charge. Please take a moment to look over our Charter Planner; we hope to be a part of your next visit to the island of Oahu, rich with natural wonders, diverse multi-cultural heritage and the spirit of Aloha. For more about us and our sister company, the award-winning Star of Honolulu Cruises & Events, check out our websites at and We are also pleased to recommend Hawaii s must see new dinner show, Legends in Concert Waikiki in the heart of Waikiki at the Royal Hawaiian Center. This dazzling show is a collaboration of two companies with 85 years of combined experience in the entertainment and hospitality industries (On Stage Entertainment, Inc. of Las Vegas and our parent company, Stars of Paradise Tours & Attractions). All of us at Stars of Paradise are committed to providing you with the highest quality, value for your money, and experience of Aloha from the beautiful islands of Hawaii. We look forward to serving you, Royal Star Ohana CONTENTS: For quick information, please see the first few pages in this Charter Planner. More detailed reference pages (R1-R14) follow. Page R-CT Contact & Terms Everything you need to book with us Page R-FL Fleet Lineup Vehicle prices and features Page R-FL Tour List Packaged deluxe Royal Star tours Page R-PC Quick Tariff Price Chart (Waikiki) Tariff prices by vehicle and hour (Ihilani Chart available upon request) Page R-PC Amenity List One-Stop Service for your convenience Page R1-14 Reference Pages Vehicle profiles, tour fact sheets, special transportation, etc. Rev

4 CONTACT & TERMS 2013 R-CT Please contact us to request a quote or reservation; you will hear from us within 24 hours, 7 days a week! Department Hours (Hawaii Standard Time) Phone Fax Sales 8:00 a.m. 5:00 p.m. (808) (808) sales@royalstarhawaii.com Dispatch 5:00 a.m. 9:30 p.m. (808) (808) dispatch@royalstarhawaii.com Address: Royal Star Hawaii Motorcoach Tours & Destination Services 5 Sand Island Access Road #121 Honolulu, Hawaii Management Team: Marc Rubenstein, V.P. & G.M.; Gavin Lucas, Operations Manager; Nate Chargualaf, Sales Manager; Benjamin Quiniola, Groups Coordinator Quote / Confirmation Cruise Description Cruise Description Cruise Description Cruise De l D Quote: Our quote is based on your written order by fax or and tariff price filed with the Public Utilities Commission (PUC 1505-C). Confirmation: After we receive your 50% non-refundable deposit, your vehicle(s) are reserved and we will issue you a Confirmation Number. Payment Policy / TermsCruise Description Cruise Description Cruise Description Cruise Full payment is due 15 days prior to charter date or we reserve the right to release your vehicle(s). For your convenience we accept cash, cashier's checks, company checks, Visa, Mastercard, American Express and Discover. Please make checks payable to Stars of Paradise Tours and Attractions at 1540 South King Street, Honolulu, HI With charterer s authorization, and availability permitting, chartering party may extend charter time, make changes, additions, or deletions and shall be billed accordingly; in any event charterer will be billed for the amount of time vehicle was booked originally. A 1.5% monthly finance charge shall be applied to all overdue balances. Any disputes must be made in writing within 10 days of receipt of invoice. l D Cancellation Policy Cruise Description Cruise Description Cruise Description Cruise Orders cancelled with 15 to 30 days notice are subject to a 50% cancellation fee. Orders cancelled with less than 15 days notice are subject to a 100% cancellation fee. Smoke-Free / Consumables Policy Cruise Description Cruise Description Cruise Description We offer a smoke-free environment and ask that all food and beverages be consumed before entering the vehicle. Lost and Found Cruise Description Cruise Description Cruise Description Cruise RSH is not responsible for any lost items. The chartering party should check for any items left on the vehicle before exiting. If RSH finds an item at the conclusion of a trip, the customer shall be responsible for the cost to return item (if applicable). Damage and Protection Cruise Description Cruise Description Cruise Description Cruise We retain the right to refuse any charter, or to require charterer to pay for security, additional fees, deposits, or any damages, at our sole discretion. l D l D l D l D Force Majeure Cruise Description Cruise Description Cruise Description Cruise Royal Star Hawaii shall not be liable for any delays or failure in performance or interruption of its services resulting directly or indirectly from any cause or circumstance beyond its reasonable control, including but not limited to, Acts of God, strikes, adverse traffic or weather which curtails operations, labor disputes, postal delays, explosions, governmental order, regulations, failure of machinery, accidents, or other unexpected events prohibiting services. In no event shall Royal Star Hawaii be held liable to Charter Party for the loss of profit or for other similar or dissimilar collateral or consequential damages whether based on breach of contract warranty or otherwise. D Rev

5 FLEET LINEUP 2013 R-FL Backed up by Royal Star s original services: VEHICLE MCI 4500 SERIES MOTORCOACH MINI BUS TARIFF PRICE PER HOUR FEATURES Onboard restroom Complimentary digital signage FACT SHEET R1 R2 ROYAL STAR VAN ROLLS ROYCE Complimentary ice-cold bottled water R3 LIMOUSINE Complimentary ice-cold bottled water SEDAN SUPERSTAR MCI MOTORCOACH

6 TOUR LIST 2013 R-FL We offer deluxe Royal Star tours for daily package or exclusive charter, with Royal Star fleet, professional and friendly drivers and mint and hand towelette service. ROYAL STAR TOUR SUGGESTED RETAIL PRICE DESCRIPTION MAP LENGTH OF TOUR RECOMMENDED TIME FACT SHEET Exclusive Charter Arizona Memorial & Historical Downtown Ad $36.00 Ch $25.00 Don t miss Hawaii s #1 attraction! A must see deluxe tour visiting Oahu landmarks. Full Pearl Harbor experience. Tour through Punchbowl Cemetery and Downtown Honolulu. Original onboard video. Option with USS Missouri: Ad $58.00, Ch $ Hours, 6:45 a.m. - 2:45 p.m. 5 Hours 6:45 a.m. - 11:45 a.m. R8 Daily Package Arizona Memorial & Historical Downtown Ad $36.00 Ch $25.00 Don t miss Hawaii s #1 attraction! A must see deluxe tour visiting Oahu landmarks. Full Pearl Harbor experience. Tour through Punchbowl Cemetery and Downtown Honolulu. Original onboard video. Option with USS Missouri: Ad $58.00, Ch $ Hours, 6:45 a.m. - 2:45 p.m. 5 Hours 6:45 a.m. - 11:45 a.m. R8 Exclusive Charter Best of Oahu East Ad $32.00 Ch $21.50 Visit East Oahu s most popular beautiful scenic points and historic places. From Hanauma Bay to Halona Blow Hole, Nuuanu Pali, Downtown Honolulu and Aloha Tower Marketplace. Original onboard video. 4 Hours 8:45 a.m. - 12:45 p.m. R9 Exclusive Charter Best of Oahu Circle Island Exclusive Charter Wild Dolphin Watch, BBQ & West Oahu Ad $55.00 Ch $36.75 Ad $ Ch $75.00 Discover Oahu s most popular spots and landmarks all in one day. From Diamond Head to Hanauma Bay, Halona Blow Hole, Nuuanu Pali, North Shore, Haleiwa Town, Dole Pineapple Plantation and Downtown Honolulu. Driver guide s expert live narration. Hawaiian eco-tour for all ages with 2-hour Dolphin Watch on the west coast of Oahu. See wild dolphins in their natural habitat with Create-Your-Own Gourmet Burger BBQ lunch aboard the Dolphin Star (vessel is not exclusive). West O ahu tour with original onboard video. Snorkel option: Ad $133.00, Ch $ Hours, 7:30 a.m. - 4:30 p.m. Non-exclusive daily package is available; please call (808) 983-STAR (7827). 7 Hours 7:30 a.m. - 2:30 p.m. 5½ Hours 7:30 a.m. - 1:00 p.m. R10 R11 / R12 Exclusive Charter Custom Tour Please inquire Choose the vehicle, hours and activities we take care of the rest! We are happy to make recommendations based on your needs! R13 1) For exclusive group charters: Minimum of 30 persons and maximum of 58 persons per 3) Above price includes tax and gratuity. Price and contents subject to MCI 4500 Series Motorcoach, with onboard restroom. change without notice. 2) Smaller groups: We are happy to accommodate tours on smaller vehicles; please inquire. 4) Ad = Adult; Ch = Child (ages 3-11). Age 2 and under are free. Rev

7 QUICK TARIFF PRICE CHART 2012 CHARTER QUICK TARIFF PRICE CHART Oahu Waikiki / Waikele / Mililani / Kaneohe Guarantee of Equipment On-Time Guarantee 15-Minute Increments 2013 R-PCW Type Motorcoach Limousine Division Category Royal Star Superstar Royal Star Vehicle MCI 4500 Series MCI 102 Rolls Royce Limousine Sedan Van Mini Bus All-New Lowest Price "Meet You at the Gate" Service Capacity Number of Vehicles 18, ( = 2) 2 8, ( = 1) , ( = 1) Tariff Price Per Hour ($137.85) ($126.67) ($120.63) ($92.30) ($92.30) ($59.16) ($85.17) ($107.26) With Tax & Gratuity Per Hour $ $ $ $ $ $66.61 $93.92 $ With Tax & Gratuity Per 15 Minutes $37.31 $34.37 $32.79 $25.35 $25.35 $16.65 $23.48 $29.28 Hours Charter Sightsee Hours Charge Price With Tax, Gratuity & Barn Time Arrival Airport 2 $ $ $ $ $ $ $ $ Departure Airport 2 $ $ $ $ $ $ $ $ Arrival Airport + 2 Hours 3 $ $ $ $ $ $ $ $ Arrival Airport + 3 Hours 4 $ $ $ $ $ $ $ $ Arrival Airport + 4 Hours 5 $ $ $ $ $ $ $ $ Arrival Airport + 5 Hours 6 $ $ $ $ $ $ $ $ Arrival Airport + 6 Hours 7 $1, $ $ $ $ $ $ $ Arrival Airport + 7 Hours 8 $1, $1, $1, $ $ $ $ $ Arrival Airport + 8 Hours 9 $1, $1, $1, $ $ $ $ $1, Hour 3 $ $ $ $ $ $ $ $ Hour 4 $ $ $ $ $ $ $ $ Hour 5 $ $ $ $ $ $ $ $ Hour 6 $ $ $ $ $ $ $ $ Hour 7 $1, $ $ $ $ $ $ $ Hour 8 $1, $1, $1, $ $ $ $ $ Hour 9 $1, $1, $1, $ $ $ $ $1, ) Tariff prices are filed with and approved by the Public Utilities Commission (PUC 1505-C). Price subject to change without notice. 2) Prices before tax and gratuity are listed in parentheses. Tax is % state and PUC; Gratuity is $4.50 per hour per bus. Note: Airport tax = 7% (applicable to arrivals only, and for the first 2 hours of any length of run). 3) = ADA approved wheelchair lift with specially trained driver to assist. Please see Special Transportation page for more information. 4) One-stop service is available including baggage, porterage, guide, Hawaiian greeting, refreshments and more. Please see Amenity List. 5) Barn Time (time from bus yard to your pickup point) is added to all runs: 1 Hour = All areas on South and East shores bounded by Kaneohe, Waikele and Mililani. 6) "Meet You at the Gate" Service applies to select Domestic Airport Terminals with Rolls Royce, Limo or Sedan. 7) Additional fees for baggage service and certain sites (Arizona Memorial / Missouri, Cruise Ship Pier, Diamond Head, Pali Lookout, Swap Meet, and others) may apply, please inquire. Rev

8 AMENITY LIST 2013 R-PC One-Stop Service for your convenience. Let us help you enhance your stay in Hawaii. ACTIVITIES & AMENITIES SUGGESTED RETAIL PRICE DESCRIPTION IMAGE ACTIVITIES Hawaii s Most Popular Activities Please inquire Make your trip Instantly Hawaiian and memorable! Arizona Memorial (option with USS Missouri) Polynesian Cultural Center Star of Honolulu Sunset Dinner Cruise Legends in Concert Waikiki Dinner Show Wild Dolphin Watch BBQ & Snorkel Cruise Premier Whale Watch (Winter s must do ) Paradise Cove Luau Or ask us for recommendations on restaurants and more! BAGGAGE & PORTERAGE Baggage Porterage $4.50 one way $4.50 one way Baggage is loaded from curb to vehicle s baggage bay and also unloaded for your group. Porterage is baggage transported from the airport carousel to the curb or from the curb to the airline check-in counter. Max bag guideline: 4500 Series: 90 Mini Bus: 20 Van: 12 Limo / Sedan: 4 Superstar: 70 Driver Guide Guide $7.00 per hour Upon request Drivers specially trained to give narrated tours, English or Japanese. We can also arrange a guide for you. Minimum hours may apply. Flower Lei Greeting $17.25 minimum 16 persons A Hawaiian tradition upon arrival! For deluxe leis and more, please inquire. GUIDE Ukulele Greeting $ per greeter Ukulele music as your guests board the vehicle. Cold Bottled Hawaiian Water $3.00 per bottle Most requested enhancement. Great after a long flight! 1) Minimum applies for some activities and amenities. 3) We recommend advance reservations. Confirmation and cancellation. 2) Prices are per person, unless otherwise stated. Above prices include applicable taxes. policies apply. Price and contents subject to change. Rev

9 Royal Star MCI 4500 Series Motorcoach Profile 2013 R1 58 Seats Fleet of 18 ( = 2) Our signature line of deluxe MCI 4500 Series Motorcoaches (10 brand new added in 2012) are all greener and maximum comfort! Plus deluxe upgrades, like no other, including: Onboard restroom Complimentary digital signage Highest safety standards with seat belts and professional driver Easy access with kneeling feature and wide spiral staircase Adjustable headrest and footrest, reclining chair with designer upholstery and computerized air-conditioning for your comfort Large and tinted windows for panoramic view Advanced audio / video system with cordless microphone and flat screens Large baggage bay, ample overhead storage Michelin tires with custom hub caps Dimensions: 45 long, 8.5 wide, 11 7 high Greener: Less carbon footprint than a car, plane or train! First clean sheet MCI motorcoach in 30 years. Better turning radius of 41 with articulating tag axle. Turbo charged 430 horsepower; with 1,200 foot lbs of torque. 5 onboard computers; control engine, transmission, suspension, brakes and air-conditioning. 6-Speed automatic transmission with quiet engine brakes. And more: ABS (Anti-lock Braking System); ASC (Automatic Stability Control); TPMS (Tire Pressure Monitoring System); all seat belted. Operational Info Digital Signage: 48 hours notice, English only, maximum 32 characters. Baggage: 90 bags (45 persons). Hand-carry bags are allowed inside the vehicle. : Please give us advanced notice on non-ambulatory or non-collapsable wheelchair. 1 wheelchair takes up 4 seats and approximately 4 minutes to get into and out of the vehicle. MCI 4500 Series Motorcoach (2): Maximum of 8 wheelchairs = 26 remaining seats. Rev

10 Royal Star Mini Bus Profile 2013 R2 25 Seats Fleet of 3 ( = 1) Mini Buses are a great choice and comfortable for smaller groups. Plus, deluxe upgrades, including: Highest safety standards with seat belts and professional driver Easy access with wide entrance and steps Adjustable headrest and reclining chair with designer upholstery, air-conditioning and double suspension for your comfort Large and tinted windows for panoramic view Audio / video system with flat screens Michelin tires Dimensions: 30 long, 8 wide, 9 9 high Navistar T744E (Ford Powerstroke). Double suspension. 10 speaker, 600 watt amp sound system. All seat belted. Operational Info Baggage: 20 bags (10 persons). Hand-carry bags are allowed on laps inside the vehicle. : Please give us advanced notice on non-ambulatory or non-collapsable wheelchair. 1 wheelchair takes up 4 seats and approximately 4 minutes to get into and out of the vehicle. Mini Bus (1): Maximum of 2 wheelchairs = 17 remaining seats. Rev

11 Royal Star Van Profile 2013 R3 14 Seats Fleet of 7 Vans are a great choice and comfortable for small groups. Vans can go places where large motorcoaches are restricted, giving you the freedom and convenience to customize your tour. Plus, deluxe upgrades, including: Highest safety standards with seat belts and professional driver Recent models All less than 2 years old! Dual zone air-conditioning for your comfort Large and tinted windows for panoramic view Video (not on all) Michelin tires Dimensions: 19 7 long, 6 1 wide, 7 high 195 horsepower heavy duty diesel V8 engine with 430 foot lbs of torque. Heavy duty brakes and alternators. Dual zone air-conditioning. And more: TPMS (Tire Pressure Monitoring System); all seat belted. Operational Info Baggage: 12 bags (6 persons). Hand-carry bags are allowed on laps inside the vehicle. Rev

12 Royal Star Rolls Royce Profile 2013 R4 4 Seats Fleet of 2 The newest addition to the Royal Star fleet, our Rolls Royce is perfect for a memorable wedding or VIP transfer. Ask about our new Meet You at the Gate service for airport arrivals in style. Plus, deluxe upgrades, including: Highest safety standards with seat belts and professional driver Complimentary ice-cold bottled water and newspaper Soft Connolly hide leather seats, lamb s wool carpets, air-conditioning and self-leveling suspension for your comfort Long wheelbase for more legroom Beautiful walnut burled wood tray tables Tinted windows Dimensions: 17 8 long, 4 10 wide, 6 2 high 245 horsepower, 6.75 liter V8 engine. Self-leveling suspension. All seat belted. Operational Info Baggage: 4 bags (2 persons). Hand-carry bags are allowed on laps inside the vehicle. Rev

13 Royal Star Limousine Profile 2013 R5 4 Seats Fleet of 1 Our Limousine is a luxurious way to transfer your wedding or VIP party. Ask about our new Meet You at the Gate service for airport arrivals in style. Features: Highest safety standards with seat belts and professional driver Complimentary ice-cold bottled water and newspaper Soft leather upholstery and air-conditioning for your comfort Tinted windows Michelin tires Dimensions: 22 4 long, 5 6 wide, 4 9 high Northstar engine, 300 horsepower V8 engine with 300 foot lbs of torque. 4-Speed 4T80 automatic transmission. All seat belted. Operational Info Baggage: 4 bags (2 persons). Hand-carry bags are allowed on laps inside the vehicle. Rev

14 Royal Star Sedan Profile 2013 R6 4 Seats Fleet of 1 Our Sedan is perfect for private deluxe transfers. Ask about our new Meet You at the Gate service for airport arrivals in style. Features: Highest safety standards with seat belts and professional driver Complimentary ice-cold bottled water and newspaper Soft leather upholstery and air-conditioning with front and rear climate control for your comfort Tinted windows CD equipped Michelin tires Dimensions: 17 3 long, 6 3 wide, 4 9 high Automatic rear suspension leveling. Driver and passenger front airbag with intelligent occupant sensors. 3-Point reel front seat belts with pre-tensioners integrated. Sound system; 8 speaker. All seat belted. Operational Info Baggage: 4 bags (2 persons). Hand-carry bags are allowed on laps inside the vehicle. Rev

15 Superstar MCI Motorcoach Profile 2013 R7 63 seats / 2 55 seats / 8 ( = 1 ) Recently increased fleet and upgraded all to 102 model coaches plus two new 63-seaters! All with Superstar category pricing to give you the best price point available for a motorcoach. Refurbished and superbly maintained, they are a great value! Features: Highest safety standards with seat belts and professional driver Adjustable headrests, reclining chair with designer upholstery, individual lighting and vent controls and updated, environmentally friendly air-conditioning for your comfort Large and tinted windows for panoramic view Radio, CD and PA equipped Video (not on all) Large baggage bay and overhead storage Michelin tires Dimensions: 63-seater 45 long, 8.5 wide, 11 5 high; 55-seater 40 long, 8.5 wide, 11 5 high Turbo charged 400 horsepower engine. 4-Speed automatic transmission and air suspension. Upgraded 6 cylinder A/C compressor. Baggage space: 63-seater 400 cubic feet; 55-seater 319 cubic feet. And more: TPMS (Tire Pressure Monitoring System); all seat belted. Operational Info Digital Signage: 48 hours notice, English only, maximum 32 characters. Baggage: 63-seater 88 bags (44 persons); 55-seater 70 bags (35 persons). Hand-carry bags are allowed inside the vehicle. : Please give us advanced notice on non-ambulatory or non-collapsable wheelchair. 1 wheelchair takes up 4 seats and approximately 4 minutes to get into and out of the vehicle. MCI Motorcoach (1): Maximum of 8 wheelchairs = 23 remaining seats. Rev

16 Royal Star Exclusive Charter 2013 R8 Arizona Memorial & Historical Downtown Suggested Retail Price / Minimum Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Adult $36.00 Child $25.00 (tax inclusive) / Exclusive charters: Minimum of 30 persons and maximum of 58 persons per MCI 4500 Series Motorcoach. For smaller groups, we are happy to accommodate tours on smaller vehicles; please inquire. Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i Don t miss Hawaii s #1 attraction! A 5-hour must see deluxe tour visiting Oahu s most historic landmarks, including the World War II Valor in the Pacific National Monument with Arizona Memorial, Punchbowl National Cemetery and Downtown Honolulu. Enjoy a unique and total experience with our original in-depth video, professional and friendly Royal Star driver, and mint and hand towelette service, all in the comfort of an MCI 4500 Series Motorcoach with onboard restroom. MotorcoachMeu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Deluxe 58-seat MCI 4500 Series Motorcoach equipped with onboard restroom, digital signage, kneeling feature, wide spiral staircase, adjustable headrest and footrest, reclining chair, computerized air-conditioning, panoramic window view, advanced audio / video system and seat belts. Wheelchair lift available. OperationReservaio nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall 5-hour tour; daily, 6:45-11:45 a.m. Closed on New Year s Day (1/1), Thanksgiving Day (11/28/13), Pearl Harbor Remembrance Day (12/7) and Christmas Day (12/25). Note: Depending on traffic and wait time at the Memorial, we reserve the right to alter the route order and return times are an estimate only. For security reasons, no bags, baby strollers or other items which offer concealment are allowed at the Memorial. Map / Route Gene ral Iformatlllion General Informatio yayayay n General Information General Information lalala 6:45-7:00 a.m. Pick-up in Waikiki by MCI 4500 Series Motorcoach, including a video presentation of tour agenda and history on passing landmarks. 7:30 a.m. Full Pearl Harbor experience, including viewing of a 20-minute documentary film, museum, and tour aboard the Arizona Memorial. 10:00 a.m. Professional and friendly Royal Star driver will serve mints and hand towelettes before embarking on the second phase of this tour. 10:10-11:15 a.m. Visit Punchbowl National Cemetery and Downtown Honolulu. Driver narration and original onboard video will elaborate on the U.S. military in Hawaii, information about Punchbowl, and life in Hawaii during World War II and at present, highlighting the state capitol building, Iolani Palace, Chinatown, and more. 11:45 a.m. Drop-off in Waikiki. USS Battleship Missouri Option Resreservations lllllllreservations Reservations Reserva tions Reservations All of the above plus USS Battleship Missouri See where WWII ended. 8-hour tour; daily, 6:45 a.m. - 2:45 p.m. After visiting the Memorial, driver will take you to the USS Missouri (2 hours), Punchbowl Cemetery and historical city tour, then drop-off in Waikiki. Adult $58.00 Child $ Note: Only the main deck of the USS Missouri is wheelchair accessible. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). We are now able to reserve advance tickets for educational groups and groups over 40 persons. Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

17 Royal Star Daily Package 2013 R8 Arizona Memorial & Historical Downtown Suggested Retail Price / Minimum Adult $36.00 Child $25.00 (tax inclusive) Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i Don t miss Hawaii s #1 attraction! A 5-hour must see deluxe tour visiting Oahu s most historic landmarks, including the World War II Valor in the Pacific National Monument with Arizona Memorial, Punchbowl National Cemetery and Downtown Honolulu. Enjoy a unique and total experience with our original in-depth video, professional and friendly Royal Star driver, and mint and hand towelette service, all in the comfort of a Royal Star vehicle. Vehicle Meu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Royal Star vehicle (Van, Mini Bus or Motorcoach) for touring in comfort, plus video system, seat belts and professional driver. Wheelchair lift available upon request with 24 hours advance notice. OperationReservaio nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall 5-hour tour; daily, 6:45-11:45 a.m. Closed on New Year s Day (1/1), Thanksgiving Day (11/28/13), Pearl Harbor Remembrance Day (12/7) and Christmas Day (12/25). Note: Depending on traffic and wait time at the Memorial, we reserve the right to alter the route order and return times are an estimate only. For security reasons, no bags, baby strollers or other items which offer concealment are allowed at the Memorial. Map / Route Gene ral Iformatlllion General Informatio yayayay n General Information General Information lalala 6:45-7:00 a.m. Pick-up in Waikiki by Royal Star vehicle, including a video presentation of tour agenda and history on passing landmarks. 7:30 a.m. Full Pearl Harbor experience, including viewing of a 20-minute documentary film, museum, and tour aboard the Arizona Memorial. 10:00 a.m. Professional and friendly Royal Star driver will serve mints and hand towelettes before embarking on the second phase of this tour. 10:10-11:15 a.m. Visit Punchbowl National Cemetery and Downtown Honolulu. Driver narration and original onboard video will elaborate on the U.S. military in Hawaii, information about Punchbowl, and life in Hawaii during World War II and at present, highlighting the state capitol building, Iolani Palace, Chinatown, and more. 11:45 a.m. Drop-off in Waikiki. USS Battleship Missouri Option Resreservations lllllllreservations Reservations Reserva tions Reservations All of the above plus USS Battleship Missouri See where WWII ended. 8-hour tour; daily, 6:45 a.m. - 2:45 p.m. After visiting the Memorial, driver will take you to the USS Missouri (2 hours), Punchbowl Cemetery and historical city tour, then drop-off in Waikiki. Adult $58.00 Child $ Note: Only the main deck of the USS Missouri is wheelchair accessible. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

18 Royal Star Exclusive Charter 2013 R9 Best of Oahu East Suggested Retail Price / Minimum Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Adult $32.00 Child $21.50 (tax inclusive) / Exclusive charters: Minimum of 30 persons and maximum of 58 persons per MCI 4500 Series Motorcoach. For smaller groups, we are happy to accommodate tours on smaller vehicles; please inquire. Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i On this 4-hour tour you ll visit East Oahu s most popular and beautiful scenic points, from marine sanctuary Hanauma Bay, to natural wonder Halona Blow Hole, lush rainforest Nuuanu Pali, historic Downtown Honolulu and Aloha Tower Marketplace. Our original video, professional and friendly Royal Star driver, and mint and hand towelette service enhance your tour, all in the comfort of an MCI 4500 Series Motorcoach with onboard restroom. MotorcoachMeu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Deluxe 58-seat MCI 4500 Series Motorcoach equipped with onboard restroom, digital signage, kneeling feature, wide spiral staircase, adjustable headrest and footrest, reclining chair, computerized air-conditioning, panoramic window view, advanced audio / video system and seat belts. Wheelchair lift available. OperationReservaio 4-hour tour; daily, 8:45 a.m. - 12:45 p.m. Map / Route General nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall Iformatlllion General Informatio yayayay n General Information General Information lalala 8:45 a.m. Pick-up in Waikiki by MCI 4500 Series Motorcoach, including a video presentation of tour agenda and information on passing landmarks. 9:15-9:30 a.m. Visit scenic marine sanctuary, Hanauma Bay (Note: Closed on Tuesdays). 9:40-9:55 a.m. Stop at natural wonder Halona Blow Hole for photo opportunities. 10:40-11:00 a.m. Enjoy panoramic views from Nuuanu Pali Lookout. 11:00-11:30 a.m. Drive through historic Downtown Honolulu and Chinatown en route to Aloha Tower Marketplace. 11:30 a.m. - 12:10 p.m. Stop at Aloha Tower Marketplace for sights and shops. 12:45 p.m. Drop-off in Waikiki. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

19 Royal Star Exclusive Charter 2013 R10 Best of Oahu Circle Island Suggested Retail Price / Minimum Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Adult $55.00 Child $36.75 (tax inclusive) / Exclusive charters: Minimum of 30 persons and maximum of 58 persons per MCI 4500 Series Motorcoach. For smaller groups, we are happy to accommodate tours on smaller vehicles; please inquire. Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i You ll discover Oahu s most popular spots and landmarks on this 7-hour Circle Island Tour, from Diamond Head and the Kahala Gold Coast to marine sanctuary Hanauma Bay, natural wonder Halona Blow Hole, lush rainforest Nuuanu Pali, world famous North Shore surfing beaches, Haleiwa Town, Dole Pineapple Plantation, and historic Downtown Honolulu. Our driver guide s expert live narration and mint and hand towelette service enhance your tour, all in the comfort of an MCI 4500 Series Motorcoach with onboard restroom. MotorcoachMeu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Deluxe 58-seat MCI 4500 Series Motorcoach equipped with onboard restroom, digital signage, kneeling feature, wide spiral staircase, adjustable headrest and footrest, reclining chair, computerized air-conditioning, panoramic window view, advanced audio / video system and seat belts. Wheelchair lift available. OperationReservaio 7-hour tour; daily, 7:30 a.m. - 2:30 p.m. Map / Route General nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall Iformatlllion General Informatio yayayay n General Information General Information lalala 7:30 a.m. Pick-up in Waikiki by MCI 4500 Series Motorcoach with driver guide providing tour agenda and information on passing landmarks. 7:45-7:55 a.m. Stop near Diamond Head Crater. 8:35-8:50 a.m. Visit scenic marine sanctuary, Hanauma Bay (Note: Closed on Tuesdays). 8:55-9:10 a.m. Stop at Halona Blow Hole for photo opportunities. Drive along countryside of Waimanalo to next stop. 9:55-10:10 a.m. Enjoy panoramic views from Nuuanu Pali Lookout. 10:10-11:10 a.m. Enjoy a beautiful drive along Oahu s North Shore. 11:10-11:25 a.m. Stop at North Shore beach Relax and soak up the Hawaii you ve been dreaming of! 11:45 a.m. - 1:00 p.m. Haleiwa Town for lunch break or to enjoy the sights and shops. 1:15-1:30 p.m. Explore Dole Plantation, showcasing Hawaii s pineapple industry history. 2:30 p.m. Drop-off in Waikiki. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

20 Royal Star Exclusive Charter 2013 R11 Wild Dolphin Watch, BBQ & West Oahu Suggested Retail Price / Minimum Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Adult $ Child $75.00 (tax inclusive) / Exclusive charters: Minimum of 30 persons and maximum of 58 persons per MCI 4500 Series Motorcoach. For smaller groups, we are happy to accommodate tours on smaller vehicles; please inquire. Daily tour package available for 1 person and up; please call Star of Honolulu Cruises & Events at (808) 983-STAR (7827). Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i See wild dolphins in their natural habitat, on the Dolphin Star s 5-hour Hawaiian eco-tour for all ages! Panoramic decks offer the best view of playful dolphins and other marine life. Plus best dolphin activities, with Certified Naturalists, narration, video presentation, new keiki program and Dolphin Guarantee year-round! BBQ Lunch option features Create-Your-Own Gourmet Burger freshly grilled onboard. All aboard the Dolphin Star, an eco-friendly catamaran custom built in Tour of West Oahu includes our original video on passing points of interest, history, culture and marine life. Our driver guide s expert live narration and mint and hand towelette service enhance your tour, all in the comfort of an MCI 4500 Series Motorcoach with onboard restroom. MotorcoachMeu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Deluxe 58-seat MCI 4500 Series Motorcoach equipped with onboard restroom, digital signage, kneeling feature, wide spiral staircase, adjustable headrest and footrest, reclining chair, computerized air-conditioning, panoramic window view, advanced audio / video system and seat belts. Wheelchair lift available. OperationReservaio nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall 5-hour tour; Daily, 8:00 a.m. - 1:00 p.m. Closed on New Year s Day (1/1), Thanksgiving Day (11/28/13), Honolulu Marathon (12/8/13) and Christmas Day (12/25). For over 80 pax, 12:00-3:00 p.m. available for private parties. Bonus: During whale season, December April, you might also be able to see Humpback whales! Map / Route General Iformatlllion General Informatio yayayay n General Information General Information lalala 8:00 a.m. Pick-up in Waikiki by MCI 4500 Series Motorcoach, including a video presentation on passing points of interest, history, culture and marine life. 9:30-11:30 a.m. Wild Dolphin Watch & BBQ Cruise aboard the Dolphin Star with crew of Certified Naturalists, dolphin narration, video presentation, keiki program and freshly grilled onboard Create-Your-Own Gourmet Burger lunch. Note: Vessel is not exclusive. 1:00 p.m. Drop-off in Waikiki. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

21 Royal Star Exclusive Charter 2013 R12 Wild Dolphin Watch, BBQ, Snorkel & West Oahu Suggested Retail Price / Minimum Tax is 4.712% excise tax and 2% harbor fee la is 4.1allalalalalala Adult $ Child $91.00 (tax inclusive) / Exclusive charters: Minimum of 30 persons and maximum of 58 persons per MCI 4500 Series Motorcoach. For smaller groups, we are happy to accommodate tours on smaller vehicles; please inquire. Daily tour package available for 1 person and up; please call Star of Honolulu Cruises & Events at (808) 983-STAR (7827). Tour Description Cruise Dlllllesc rip Cruise Dlalalalalalescription Cruise Description Cruise Description Cruise i On this 8½-hour eco-tour, you ll enjoy a full day of dolphin watching and Hawaii s best snorkel in the pristine waters off West O ahu! After a morning of seeing wild dolphins, enjoy a delicious lunch freshly grilled onboard. Next, explore the beautiful underwater world of Oahu s best snorkeling spot (snorkel gear and instruction provided)! Longer cruise with Dolphin Guarantee and the best facilities, including fresh water shower, easy step stairs into the water, open-air deck space and onboard restroom. Just wear your swimsuit and bring a towel, sunscreen and camera! All aboard the Dolphin Star, an eco-friendly catamaran custom built in Tour of West Oahu includes our original video on passing points of interest, history, culture and marine life. Our driver guide s expert live narration and mint and hand towelette service enhance your tour, all in the comfort of an MCI 4500 Series Motorcoach with onboard restroom. MotorcoachMeu & Beverage Menu & Blleveraglale Menu & Beve rage Menu & Beverage Menu & lbeveragela Deluxe 58-seat MCI 4500 Series Motorcoach equipped with onboard restroom, digital signage, kneeling feature, wide spiral staircase, adjustable headrest and footrest, reclining chair, computerized air-conditioning, panoramic window view, advanced audio / video system and seat belts. Wheelchair lift available. OperationReservaio nsll Reservationseservations Reservations Reservations Reserva tions Reservations lalall 8½-hour tour; Daily, 8:00 a.m. - 4:30 p.m. Closed on New Year s Day (1/1), Thanksgiving Day (11/28/13), Honolulu Marathon (12/8/13) and Christmas Day (12/25). Bonus: During whale season, December April, you might also be able to see Humpback whales! Casual attire; please wear a swimsuit, bring a towel and sunscreen. Map / Route General Iformatlllion General Informatio yayayay n General Information General Information lalala 8:00 a.m. Pick-up in Waikiki by MCI 4500 Series Motorcoach, including a video presentation on passing points of interest, history, culture and marine life. 9:30 a.m. - 3:00 p.m. Wild Dolphin Watch BBQ & Snorkel Cruise aboard the Dolphin Star with crew of Certified Naturalists, dolphin narration, video presentation, keiki program and freshly grilled onboard Create-Your-Own Gourmet Burger lunch. Next, snorkel in the pristine waters off the Wai anae coast. Note: Vessel is not exclusive. 4:30 p.m. Drop-off in Waikiki. Reservations, Confirmation & Cancellation Policyyay l llllllllln General Information General Information lalala For reservations and information, call Stars of Paradise at (808) 983-STAR (7827). Confirmation is on a first come, first served basis and requires a 50% deposit for exclusive group charter. Balance due 15 days prior. Cancellation days prior will be charged 50% of total. Less than 15 days prior, 100%. Price and contents subject to change. Rev

22 Royal Star Custom Tour Form 2013 R13 Oahu Choose the vehicle, hours and what you want to do we take care of the rest! Your Name: Contact #: # in Group: Vehicle: 4500 Series Mini Bus Van Rolls Royce Limousine Sedan Superstar 63 Superstar 55 Date: Hours: Pickup Time and Place: Drop-Off Time and Place: Place (please also specify length of stop) Special requests / comments: Place (please also specify length of stop) For Royal Star Hawaii use only Received by: Date: Confirmation / Follow-up: 1) Vehicle type may depend on road and other restrictions. Rev

23 Special Transportation 2013 R14 Providing reliable accessible transportation was one of our primary goals when we established Royal Star Hawaii Motorcoach Tours & Destination Services (PUC 1505-C) in 1996, so we are proud to provide motorcoaches and mini buses equipped with wheelchair lifts for wheelchair users. Our drivers are specially trained to assist, delivering Aloha on Wheels service to all of our guests. It s easy to book accessible transportation with us: 1) Daily Tour Reservations: 24 hours advance notice required. Note 1: All daily tours are A.D.A. compliant, except the USS Battleship Missouri, and Wild Dolphin Watch BBQ and Wild Dolphin Watch BBQ & Snorkel Cruises. 2) Charter Reservations: Please advise us of the following when you make your reservation: How many lift vehicles do you need and what route / stops are you requesting? How many wheelchairs are non-ambulatory or non-collapsable? 3) Operational Considerations: Note 1: Maximum wheelchair size is 30 wide by 48 long (must fit on lift platform and vehicle tie down area). Note 2: Total weight of guest and chair must be less than 500 lbs. Note 3: Acceptable: Most regular wheelchairs, and electric wheelchairs with a joystick, as long as they meet the above requirements (we regret we cannot accept larger wheelchairs or scooters). Note 4: Maximum wheelchairs per vehicle: MCI 4500 Series Motorcoach = 8; Mini Bus = 2; MCI Motorcoach = 8. For detailed information on vehicles, please refer to individual vehicle profiles. We appreciate your business and we will do our best to accommodate our guests special needs. Rev