General Terms and Conditions

Transcription

1 General Terms and Conditions Pricing, schedules and Virtuoso exclusive amenities and benefits are subject to alteration, availability, and blackout dates; may be withdrawn or change without notice; and may not be combinable with other offers. All offers have additional terms and conditions and may only be available to the first two guests per room or suite. Virtuoso Voyages experiences require a minimum/maximum number of participants. See your Virtuoso travel advisor for more details. Virtuoso assumes no responsibility for the presentation confirmed herein, including errors in pricing. All prices are in U.S. dollars, per person, based on double occupancy, and do not include airfare, gratuities, taxes, and other fees, unless stated otherwise. The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, All rights reserved. California CST# ; TA# 808 Registered Iowa Travel Agency; Washington UBI # Registration as a seller of travel does not constitute approval by the State of California AmaWaterways Exclusive Benefit All prices are in USD. Virtuoso Amenity is applicable to individual reservations and groups. Optional tour is limited to one per passenger/cruise. When optional excursions are unavailable, guests will receive $100 onboard credit in USD per stateroom. Onboard credit is $50 USD per person ($100 USD per stateroom). *Onboard credit not valid on gratuities for river cruises in Portugal. Optional tours are subject to availability and itinerary and may not be offered. Subject to change and other conditions apply. Combinable with other promotions in the marketplace. To redeem, must ask for Virtuoso Amenity at the time of booking. CST# Avalon Waterways Exclusive Benefit Book a select 2017 Avalon Europe river cruise through a Virtuoso Agency and get the standard prepaid cruise gratuities included for the full length of the cruise portion of the vacation. Must be booked, under deposit and discount applied by December 31, 2017 for travel at select times in Combinable with other offers EXCEPT Travel Agent Discounts and groups. Applies to 2017 bookings only. Must mention code VGRAT17. Offer reliant on space availability. Not applicable to groups or custom tours. Not applicable on TBA space. Full cancellation penalties will apply. Additional restrictions may apply; see Travel Terms & Conditions for details. May be withdrawn at any time. Celebrity Cruises Exclusive Benefit Offer applies to 4-night and longer itineraries that depart Jan through April 30, Bookings must be made between July 20, 2016 and June 30, Offer excludes Galapagos, Transatlantic, Transpacific, repositioning Asia and South America repositioning cruises. $90 per stateroom Specialty Dining credit will be applied in the form of an onboard credit (Murano and Oceanliners charge an additional $5.00 per person) Offer is $90 Onboard credit OBC per stateroom for standard verandas, Concierge, and Aqua class; and $165 OBC per stateroom for Suites. For 2017 Europe 4-night or longer sailings offer is $165 OBC per stateroom for verandas and above categories. Offers are applicable to new individual bookings and to staterooms in non-contracted group bookings, which must be named and deposited. Guests stateroom folios will be credited with an OBC. OBC has no cash value, is applicable to cruise only, non-transferable, not redeemable for cash, and will expire if not used by 10:00 PM on the final night of the cruise. Offer excludes interior and oceanview staterooms. Offer is not combinable with any other offer, promotion or discounted fare other

2 than Go Big, Better, Best offer. Single occupancy bookings are eligible for the Offer. Refer to Cruise Ticket Contract for additional terms and conditions. Celebrity reserves the right to cancel the Offer at any time, correct any errors, inaccuracies or omissions, and change or update fares, fees and surcharges at any time without prior notice. For more details, please contact Virtuoso Cruise Department at or call or contact your Celebrity Sales Manager 2016 Celebrity Cruises Inc. Ships registry: Malta and Ecuador. Crystal River Cruises Exclusive Benefit Book Now Fares are per person, cruise-only, in U.S. Dollars based on double occupancy, include all promotional savings, apply to new bookings only, and do not include taxes, fees, and port charges which vary by departure. Book Now Fares listed apply to Category W2 on Crystal Mozart and Category S5 on Crystal Bach and Crystal Mahler. Virtuoso amenity is applicable on Back-to-Back bookings. Restrictions apply. $200 per guest ($400 per suite) Virtuoso exclusive amenity applies to select sailings only. All offers may not be combinable with other promotions, apply to first two full-fare guest suite, are capacity controlled, subject to availability and may be withdrawn or changed at any time without notice. All itineraries, fares, programs, and policies, are subject to change. Other restrictions may apply. For complete terms and conditions visit virtuoso.com and crystalcruises.com Crystal Cruises, LLC. January Ship s registry: Malta. Hurtigruten Exclusive Benefit $50 per person excursion credit for 2017 Norway Northbound or Southbound itineraries. $100 per person credit for round-trip Norway Cruises and all Explorer Voyages worldwide in Excursion credit is only applicable to excursions bookable on board and not to excursion which guests decide to pre-book before voyage. Norwegian Cruise Line Exclusive Benefit Applicable to guests 1-4 on the reservation, and non transferable. Only valid when booking the Haven. Suites are not eligible for the offer. Date and time of tour is decided on board. Should Norwegian Cruise line decide not to offer the tour on a particular sailing, guests can request $100 onboard credit per stateroom as a good will gesture. Guest can only request the onboard credit if Norwegian does not offer the tour at any point during sailing. Offer is for new individual FIT reservations. Qualifying new individual FIT reservations can be moved into an existing speculative group and count towards your conductor credits. Offer is not valid for affinity or tour operator groups and cannot be held as group block. Offer is capacity controlled and can be withdrawn at anytime. Government taxes, port expenses & fees, discretionary on board service charges and are additional. Cancellation fees also apply based on the booking/sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of travel protection on all bookings. Not applicable to chartered dates and group types: CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE No components included in this offer have any monetary value, are non-refundable and non-transferable. Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line s discretion. Other restrictions may apply. Applicable to NCLMIAMI. IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise

3 fare. The fuel supplement charge will not exceed $10.00 per passenger per day. Norwegian Cruise Line is not responsible for typographical errors or omissions. Ships registry: BAHAMAS and UNITED STATES OF AMERICA NCL Corporation Ltd Paul Gauguin Cruises Exclusive Benefit Amenity dates are combinable with Paul Gauguin Cruises 2017 Group Program, but cannot be combined with cardholder offers, Two Week Sales, special promotions or pricing, and cannot be booked by wholesalers. Some restrictions apply, call for details. Amenities must be requested at time of booking using the appropriate promotional codes. Paul Gauguin Society Members save an additional 5% off the applicable cruise fare paid, subject to availability. Group Program: Tour Credit value is earned with nine fully paid guests. The value is based on the average net cruise only fare, and calculated on the first and second guests in a suite. Agencies may earn up to four earned escort values. Qualified groups can receive an additional 5% savings on cruise fares. Royal Caribbean International Exclusive Benefit Dinner Offer is valid on Balcony category staterooms. Dinner and Spa Offer is valid on Junior Suite and above staterooms booked through December 31, 2017 on any 7-night or longer sailing open for sale. The amenities will be added 4 weeks after creation for those bookings that qualify. Option code SRK3 will appear on agent and guest invoice once the specialty dinner for two is applied. Option code SRK7 will appear on agent and guest invoice once the specialty dinner for two plus spa treatment is applied. Not all ships feature specialty dining and restaurants vary by ship. Guests sailing on ships with no specialty dining will receive a bottle of wine in the room on embarkation as a substitution. Offer is valid for dinner only, one per sailing, at Chops Grille, Portofino, Giovanni s Table, Samba Grill, Solarium Bistro, Jamie s Italian or 150 Central Park. Special dining events that take place in Specialty restaurants are also excluded from the dining offer. Voucher provided to present onboard cannot be used toward the purchase of specialty dining packages. Alcoholic beverages and sodas are not included, and are available at an additional cost. Specialty dining gratuities are included. Voucher provided to present onboard has no monetary value. Reservations must be made onboard, and cannot be made in advance online in order to redeem this offer. Dinner offer is valid for one dining experience for up to two guests in one stateroom. Dinner offer may not be broken up into multiple single dining experiences. This offer does not give guest(s) any priority for reservations, or if there is a wait to be seated in the restaurant. May be used with any promotional programs, sale items, Crown & Anchor Society discounts or any other discount programs. Spa offer is limited to one spa treatment for one guest per stateroom. It will be at the guest s discretion as to which guest on the booking redeems the spa offer. The guest redeeming the treatment will choose one of three treatments: La Thérapie Hydrolift Facial; Swedish Massage; Reflexology including Massage. Dinner and Spa offers are not redeemable for cash. These offers are valid for new individual and Group bookings only. Booking eligibility is based on when the booking is created not deposited or date of final payment. Itineraries and prices are subject to change without notice. Government taxes and fees are additional. Offer is subject to availability and may be withdrawn at any time. Certain restrictions may apply Royal Caribbean Cruises Ltd. Ships registry: The Bahamas Star Clippers Exclusive Benefit On select dates. $150 shipboard credit is per cabin based on double occupancy. $75 shipboard credit per single occupancy. Restrictions apply. Star Clipper GSA, Inc. dba Star Clippers America acts only as a sales and marketing agent for Star Clippers, Ltd. for

4 purpose of booking travel arrangements on Star Clippers vessels. Star Clippers, Ltd. operates the vessels on which you will be sailing Star Clippers Ship s Registry: Malta. Uniworld Boutique River Cruise Collection Exclusive Benefit Shipboard credit listed in US dollars. Exclusive Amenities and Virtuoso Voyages offer are combinable with all current Uniworld promotions, and the American Express Cruise Privileges Program for Platinum and Centurion cardmembers; if forfeited, no cash reimbursement will be given. Offers are capacity controlled and may be withdrawn at any time. Other restrictions may apply. For complete details, general information, and terms and conditions applicable to all Uniworld trips, please contact your Virtuoso Travel Advisor. CST # Viking Cruises Exclusive Benefit $300 Virtuoso shipboard credit per stateroom valid as of 1/1/2017. Shipboard credit valid only for select itineraries and sailing dates. Offer combinable with Group Rates, Past Passenger discounts, and special cruise pricing offer. Offer is not combinable with Future Cruise Credit vouchers, FAM, Travel Agent Reduce Rate, Interline, and Wholesale bookings. Limit $300 USD per stateroom. Shipboard credit must be requested by Virtuoso travel advisor at the time of booking. No cash value. Additional terms and conditions apply; see your Virtuoso Travel Advisor for details. Shipboard credit offer expires 12/15/2017. All bookings must be made through the groups department. CST# Windstar Cruises Exclusive Benefit Offer applies to select National Accounts only on select sailings. Offer is valid on new bookings only for select departures and subject to availability. Offer is $100 Onboard Credit Per person, maximum of $200 Onboard Credit on a stateroom or suite. Singles will receive a maximum of $100 Onboard Credit. Offer is combinable with Alumni and Welcome Home Discount. Offer is not combinable with Travel Agent, ERP, Interline, flash rates, or any other exclusive promotional offers/discount. Government fees and taxes are additional ($ per person). Offer is valid on new bookings only for select departures and subject to availability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Offer is capacity controlled and may be withdrawn or modified at Windstar s discretion at any time. Cancellation penalties may apply, please see website for details. Certain restrictions apply. Fuel surcharges may be imposed or increased over time. Information contained herein is accurate at the time of publication and subject to change without notice. Ship s registry: Bahamas. Zegrahm Expeditions Exclusive Benefit Voucher is valid for any merchandise in the gear shop except for those items in the Complimentary Travel Amenity category. The voucher has no cash value and cannot be used to purchase items in the Complimentary Travel Amenity category. Valid only for travelers paid in full. Voucher is not transferable. The promotion code must be entered during the check-out process in the coupon code box to redeem your travel amenity. Please order using only one code at a time. If you have received 2 or more codes (combo voyages), simply place a separate order for each code. Voucher must be redeemed before the expiration date on the reverse side of this voucher. This voucher is worth $100 toward merchandise in the Zegrahm Gear Shop. If you purchase more than $100 in merchandise

5 and shipping, you will be charged for the additional amount over $100. There is no refund for unused credit; balances cannot be applied to additional orders.