G20 First East-West Dialogue on Tourism and the Chinese Dream Crowne Plaza Hotel on the Gold Coast November 2014

Transcription

1 G20 First East-West Dialogue on Tourism and the Chinese Dream Crowne Plaza Hotel on the Gold Coast November 2014 Conference Program Full Details November 2014 Thursday 13 November pm Registration - Crowne Plaza pm Welcome Reception - Poolside, Crowne Plaza Hosts: Prof Noel Scott and Dr. Peiyi Ding Friday 14 November am Registration - Crowne Plaza am Opening Ceremony and Welcome Plenary Room (Norfolk) Conference opening: Master of Ceremony Prof Leong Liew, Director Tourism Confucius Institute - Prof Susanne Becken, Director Griffith Institute for Tourism - Emeritus Professor Colin Mackerras AO - Vice Chancellor and Professor Ian O Connor, Griffith University - Councillor Tom Tate, Mayor of the City of Gold Coast Last 5 minutes of session: Group Photo am Academic Keynotes, Session chair Prof David Weaver Speaker 1: Professor Chris Ryan (University of Waikato, New Zealand) Speaker 2: Professor Jun Gao (Shanghai Normal University, China) am Morning Tea Break pm Concurrent Session 1 4 x 15 min min questions Room: Norfolk room Room: Breakout 1 Kauri Room: Breakout 2 Cypress Chair: Prof. Eric Laws Chair: Dr. Char-Lee McLennan Chair: Dr. Karine Dupre Session 1: Chinese Dream Uniquely Chinese? Session 2: Cultural Preferences Session 3: Industry

2 A28 Weaver, Griffith University (Australia) Tourism and the Chinese Dream: A framework for engagement A10 Shan (Li, Scott, Ding), Capital Normal (China) Understanding the Chinese Dream from a means-end perspective: An exploratory study of Chinese outbound tourism markets A17 Greenwood (Dwyer), Macquarie (Australia) Macau and casino capitalism: Fulfilling the Chinese Dream? A12 Lindsay, Canberra (Australia) Are we prisoners of our own ideology? A dyadic investigation of business to business (B2B) relationships between Chinese and Australian tour operators A1 Mair (Jin), University of Queensland (Australia) Cross-cultural differences in incentive travel A22 Li, Beijing International Studies (China) The Chinese outbound tourists lodging preferences A49 Sun, Beijing International Studies (China) The effect of Western or Chinese Hotel Brand Names on Chinese Customers Quality Expectation and Purchasing Intention A46 Sun (Ryan, Pan), AUT (New Zealand) Chinese tourists gaze on New Zealand: The effect of otherness in destination image formation pm Lunch A47 Curcija (Hughes, Clifford), University of Queensland (Australia) Although readily eager, is the Australian tourism industry truly prepared to welcome the Chinese visitor? A26 Xu (Dupre, Dai), Griffith University (Australia) Role and power of stakeholders in the formation and development of Chinese historic and cultural precinct as tourism attractions in Australia and China A38 Zhao (Gu), Beijing International Studies (China) Research on the effects of Chinese austerity policy on high-star hotel A36 Chen (Weiler, Young, Lee), Southern Cross (Australia) Service quality of Chinese package group tours in Australia pm Invited Industry Speakers, Session chaired by Prof Noel Scott Speaker 3: Ross Gregory (Tourism Events Queensland) Speaker 4: Paul Donovan (Queensland Airport Limited) pm Concurrent Session 2 3 x 15 min min questions Room: Norfolk room Room: Breakout 1 Kauri Room: Breakout 2 Cypress Chair: Dr. Fernanda Pegas Chair: Dr. Ying Wang Chair: Dr. Sarah Gardiner Session 4: Chinese Travel to Australia Session 5: Chinese Travel Behaviour Session 6: China-Australia Youth Travel A33 So (McLennan, Becken, Marshall, Pang), South Carolina (USA) Investigating Drivers of Overall Trip Satisfaction and Expectations: An Evaluation of Chinese Visitors to Australia A25 Schaffer Sunshine Coast (Australia) Regional tourism preparedness: Emerging markets, culture and service A30 Hughes (Ye) Queensland (Australia) Interpreting Australian landscapes for Chinese visitors A54 Tang (Shi), Dongbei University of Economics and Finance (China) The effectiveness of 72 hours transfer visa-free policy in converting stopover passengers into future stayover tourists A9 Zhong (Buckley), Chinese Academy of Sciences (China) Outdoor tourism in China A60 Xu (Scott, Guo), Shanghai Business School An eye-tracking study of cross-culture influence on tourism A31 Zhu (Weiler, Young, Lee), Southern Cross (Australia) Information search behaviour of Chinese international students an emerging independent travel market A23 Sonnenschein (Barker, Hibbins), Griffith University (Australia) Destination China: Chinese international students expectations of attributes needed by graduates of Australian tourism and hospitality degrees A20 Gardiner Griffith University (Australia) Selling travel experiences to Chinese independent youth

3 advertising: A comparison of China and Australia travellers pm Afternoon tea break Norfolk Room THE PANEL Leaders from industry and government discuss tourism investment, product development and marketing Moderator: Dean Gould Mr Paul Martyn Deputy Director-General, Tourism Division Mr Darren Scott Director Economic Development and Major Projects, City of Gold Coast Mr Jonathan Fisher Chief Executive Officer, Currumbin Wildlife Sanctuary Mr John Chan, Gold Coast Tourism Corporation Dr Grace Pan, Tourism & Events Queensland pm Free time pm Pre Dinner Drinks pm Conference Dinner, Crowne Plaza Surfers Paradise With contributions from - Mr. Marcio Favilla Lucca de Paula, Executive Director, United Nations World Tourism Organisation - Geoff Turner, Manager Consumer Insights, Tourism Australia

4 Saturday 15 November am Opening Overview: Summary Day 1: by Prof Rick Perdue (Virginia Tech University, USA) am Academic Keynote, Session chaired by Dr. Peiyi Ding Speaker 5: Prof Lingyun Zhang (Beijing Union University, China) am Concurrent Session 3 4x15 min min questions Room: Phoenix 1 Room: Breakout 1 Acacia Room: Breakout 2 Waratah Chair: Prof David Weaver Chair: Prof Noel Scott Chair: Prof Huimin Gu Session 7 Psychology and behaviour A6 Jin (Becken, Wu), Griffith University (Australia) What do Chinese tourists to South East Queensland worry about? A7 Ma (Li, Tu), Hubei (China) Impact of non-resident on impulse buying based on binary behaviour theory: A research on tourists from China to Australia A21 He (Li), Sichuan (China) Rising power of tourism market: An exploratory study on Chinese Generation Y outbound tourists consumption behaviour Session 8 Technology and media A5 Luo (Hu) Sun Yat-sen (China) Building interpersonal trust in a travel-related virtual community: A case study on a Guangzhou couch-surfing community A34 Wang (Li), Beijing International Studies (China) Analysis on operation model of tourism UGC website Mafengwo case study A45 Sha (Li, Shan), Capital Normal (China) The investigation of Donkey Friends travel behaviour cased study on Lyve website Session 9: Hotels and hospitality A39 Min (Yu), Beijing International Studies (China) How do multinational hotel companies view the Chinese market An analysis on annual reports from four public companies: A41 Zhang, Beijing International Studies (China) Customer s perception of the hotel soft article marketing A50 Wang (Fu), Beijing International Studies (China) A study of the application of flexible working arrangements in Chinese hotel industry A15 Wang (Kwek, Weaver), Griffith University (Australia) Powerscape in Chinese tour packages A27 Li (Scott, Walters), University of Queensland (Australia) Potential methods for measuring emotion in Chinese tourism advertising am Morning Tea Break A14 Ma (Leong, Patiar, Beesley), Griffith University (Australia) The role of key Chinese culture values in Chinese travellers perception on Australian hotel service 11.15am-12.30pm Concurrent Session 4 4 x 15 min min questions Room: Phoenix 1 Room: Breakout 1 Acacia Room: Breakout 2 Waratah Chair: Prof Larry Dwyer Chair: Adj. Prof Steve Noakes Chair: Prof Noel Scott

5 Session 10 Policy and Governance Session 11 Communities and Development Session 12 Purchase behaviour and experience A42 Li (Gu), Beijing International Studies (China) Research on governance system and governance capability in China s hotel A3 Gao (Sun), Shanghai Normal (China) Carbon emission characteristics and reduction countermeasures of different subjects vehicles behavior in tourist attraction A2 Gao (Sun), Shanghai Normal University (China) Carbon management: A new framework of environmental management for tourism destination A29 Ryan (Pan, Chou, Gu),Waikato University (New Zealand) Water town communities and tourism impacts former residents as employees and cast characters A11 Li, Minzu (China) The ABCD-X mode of community stress and coping during propoor tourism development at the ethnic villages A55 Yao (Ting), Beijing International Studies (China) The development model analysis of Qunar A51 Duan (Arcodia, Ma), Griffith University (Australia) Contemporary and conventional motivation of wine tourism travellers in China: An exploratory case study of Yunnan Province, China A56 Yan, Shanghai University of Engineering Science (China) Characteristics of cruise tourism consumption in Shanghai A43 Chen (Benckendorff, Scott), University of Queensland (Australia) Tranquillity from mindful travel experiences in Australian destinations A13 Guibert (Taunay), Angers (France) The effects of a tourist policy in Wanning (Hainan): Expropriations vs. territorial identification pm Phoenix Room: East-West Dialogue Closing: Prof David Weaver and Prof Susanne Becken (Griffith University) pm Lunch pm Field Trip: Mt. Tamborine National Park Half Day Tour (Cost: $30 per person including transport and tour guide) A44 Song (Sparks, Wang), Griffith University (Australia) Reaching agreement in travel-related decisions: Evidence from Chinese independent travellers