Amadeus Multimodal Content

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1 Amadeus Multimodal Content A simple solution: booking and issuance of combined air and land transport tickets to destinations in Europe. Quick Card What is multimodality? A very simple solution that allows you to book and issue combined air and land transport tickets in a single PNR through shared agreements between the airlines and eligible train and bus companies. April, 2018 Non-Air Product Management

2 Multimodal distribution offering The multimodal supply is distributed through code-share between airlines and land transport providers via GDS at all Amadeus points of sale. The main multimodal agreements include: Trains Buses 1. Air Europa (UX) and RENFE with AcccesRail (9B) 2. Avianca (AV) and RENFE with AcccesRail (9B) 3. Iberia (IB) and RENFE (4R) 4. Lufthansa (LH) and Deutsche-Bahn (2A) 5. Air France (AF) and SNCF (2C) 1. Iberia (IB) and Alsa (5I) 2. Iberia (IB) and Avanza (6V) Some of the main connections and destinations by land provider: 1. RENFE (9B): Connections: Madrid Atocha (XOC) and Madrid Chamartín (XTI). Destinations: Córdoba (XOJ), Málaga (YJM), Seville (XQA), Zaragoza (XZZ), Valladolid (YJM). 3. Deutsche- Bahn (2A): Connection: Frankfurt (FRA). Destinations: Stuttgart (ZWS), Colonia (QKL), Düsseldorf (DUS) Karlsruhe (KJR), Mannheim (MHG), Dortmund (DTZ) and all other destinations operated by the provider. 4. SNCF (2C): Connection: Paris Charles de Gaulle TGV (CGD). Destinations: Angers - St-Laud (QXG), Avignon TGV (XZN), Champagne-Ardenne TGV (XIZ), Le Mans (ZLN), Lille Europe(XDB), Lorraine TGV (ETZ), Lyon Part-Dieu (XYD), Nantes (QJZ), Nimes (ZYN), Poitiers (XOP), St-Pierre-des-Corps (XSH),Toulon (XZV), Valence TGV (XHK). Searching for the IATA codes The IATA codes of multimodal providers The format of the search is equal to any other queries for IATA airline codes: *Code: DNA + provider name *Decode: DNA + provider code 2. Alsa (5L) and Avanza (6V): Connection: Madrid-Barajas (MAD). Destinations: Burgos (XJU), Soria (XJO), Valladolid (XJN), Albacete (XJJ), Lorca (XJR), Zaragoza (RZG), Ponferrada (PFE), Vitoria (VTI), Ávila (AVJ), Toledo (AVJ) and Salamanca (SAJ).

3 The IATA railway and bus codes The format for the search is DNA + the city code. In the examples, the airline availabilities were requested for the routes GRU-XQA and MEX- ZLN, where XQA and ZLN represent the IATA codes of train stations, Seville and Le Manes. As a result, it is possible to identify the segments of code-share 4R: IB and 2C: AF from the agreements between RENFE and Iberia; SNCF and Air France. Content Availability How to access it Availability search without railway or bus station code The air and train content is available at all Amadeus points of sale: Selling Platform Classic, Connect and Webservices. No configuration is required for activation in order to access this content, that is, it is possible to obtain it through any ID Office. To access it, you need to run a neutral airline availability request including the route with the destination and airline representing the multimodality agreement. It s possible to search for multimodal segment without the railway or bus station code, simply by searching for the IATA airport or city code and among the results, display the availability of shared code between airline and railway or bus. In the availability search of the segment GIG-VLL, VLL stands for the IATA city code for Valladolid, whose display among the result options: 5I: IB (between Alsa and Iberia) in the segment MAD- XJN and XJN is the bus station code and 4R: IB (Renfe con Iberia) in the segment XTI XIV whose XIN is the railway station code.

4 Based on the multimodal segment, BUS and TRN are codes for the following means of transport: Booking an Iberia segment with RENFE TRS: High Speed Train TRN: Train BUS: Bus Availability search with Master Price Expert Amadeus Multimodal also allows to search the availability and fares with Master Price Expert through the cryptic command (FXD) In the region of segment 2, the information from the RENFE VIAJEROS train company is displayed, which is in charge of the operation of the route XOC-XQA (Madrid Atocha Seville). In the availability search result, displays the flights with internal segments operated by train with the shared code between RENFE and Iberia (4R: IB) As an example of the route XOC-XQA (Madrid Atocha Seville), note that it is possible to view the details of the active train segment, such as: timetable, route, train company, whether there is a smoking area etc. Booking an Air France segment with SNCF Multimodal booking process Based on the airline availability search result, the segment sales process is similar to any other airline segment.

5 In the region of segment 3, the information from the SNCF train company is displayed, which is in charge of the operation of the section CDG-ZLN (Paris Charles de Gaulle TGV Le Mans). Details of the active train segment In this example of the route CDG-ZLN (Paris Charles de Gaulle TGV Le Mans), note that it is possible to view the details of the active train segment: timetable, route, train company, departure terminal etc.