The Global Aircraft Charter Specialists.

Transcription

1 07

2 Contents About Us 06 Private Jets 08 Entertainment Specialists 10 Group Air Charter 12 Aircraft Leasing 14 Cargo Charter 16 Humanitarian Relief and Disaster Response 18 Chapman Freeborn OBC 20 Intradco 22 Wings 24

3 About us Chapman Freeborn is the world s leading aircraft charter and aviation support company, with a proven reputation for innovation, expertise and professionalism. Over 40 years experience As a private company, we operate independently and therefore have the flexibility to select the best aircraft and operators to meet our clients needs. We have built mutually productive relationships with all sectors of the charter industry airlines, airports, handling agents, freight forwarders, control authorities and other related agencies which enable us to facilitate all kinds of operations, from an emergency relief airlift to a corporate roadshow, in a timely, cost-effective manner. Our diverse client base includes major corporations, governments, non-governmental organisations (NGOs) and relief agencies, as well as high net worth individuals (HNWIs) and prominent figures from the entertainment world. Much of our business is gained through competitive tendering processes but we also receive many referrals from satisfied customers. Global coverage, local service We are a team of professional multilingual charter experts, contactable 24/7/365 and always ready to assist our valued clients. Our staff have up-to-the-minute access to the very latest information on aircraft availability and operating conditions as well as an extensive database that enables us to match aircraft to customer requirements within minutes. We will assist in fuel purchase, trip planning, permit applications and more, and can provide airport assistance and onboard Flight Managers / Loadmasters if needed. At Chapman Freeborn, safety and security are our top priorities. We employ stringent company procedures to vet every operator and scrutinise the paperwork for each and every flight that we charter to ensure that all legal and regulatory requirements are satisfied. We have built a global network, with an established presence in most major commercial and aviation hubs. This, coupled with our volume buying power and airline relationships enables us to provide our clients with superbly competitive pricing. We provide you with more than just an aircraft. Our customers receive the peace of mind that every detail of the flight has been taken care of.

4 Private Jets Chapman Freeborn has been involved in private jet charter since its earliest days. Our expertise ensures an attentive yet discreet charter experience. Maximum flexibility Whether you are chartering a private jet for business or leisure, we are here to accommodate your needs. Our expertise in all areas of private jet travel, combined with our unrivalled global coverage, makes us the number one choice for many of the world s top corporations, HNWIs, travel industry partners and leading names from the entertainment business. In today s environment of corporate accountability, protracted airport formalities and airline route cutbacks, there are many advantages to chartering a private aircraft. These include: choosing the most convenient airport travelling at times that suit your schedule streamlined passage through smaller, private terminals the safety and security of carefully vetted operators and crew the privacy to conduct confidential business on board the aircraft a flexible baggage allowance catering tailored to your individual preferences Aircraft charter is a flexible and competitively priced alternative to the fiscal burden of full or part aircraft ownership, jet card programmes and similar schemes. We have access to all types of aircraft including private jets, helicopters and VIP configured airliners anywhere in the world, 24/7/365. Executive travel Executive jet charter can offer a surprisingly cost-effective solution for corporate travel, especially where there is a multi-city, time-sensitive itinerary. Concert tours, financial roadshows, product launches, site visits and executive board meetings can all generate complex travel requirements, which can be greatly simplified through the flexibility and personal service provided by air charter. Also, the unique travel requirements of HNWIs mean that private jet charter is often the only feasible way to get from one location to another on schedule and in a secure manner. We are accustomed to providing charter solutions for discerning clients who expect nothing less than the very best. Our reputation for exceeding expectations is illustrated by the high level of repeat business and referrals we receive. Government and diplomatic flights Government and diplomatic flights involving heads of state and other high-profile passengers demand delicate handling. Naturally security of the passengers is critical, but there are other operational and political challenges. We have successfully managed many projects of this type, from short haul trips to round the world diplomatic flights. Thanks to our global network, we can provide local airport assistance and onboard Flight Managers to ensure the smooth operation of such projects.

5 Entertainment Specialists We are renowned as specialists in the music industry, having worked with many of the world s most prestigious music bands and solo artists for one-off shows, festivals or extended world tours. We perform so you can Our VIP team works with tour and production managers and their travel agents to plan efficient flight itineraries. We study every aspect of the trip including evaluating flight time, drive time between airport, venue and hotel, airport opening and closing times, and the out-of-hours availability of customs and immigration staff. We also assist with tarmac access arrangements where permitted, customs and immigration formalities, special catering requirements and much more. All this is handled in a discreet manner to ensure the safety and security of our clients throughout. Conversely, if the chartered aircraft is part of a publicity plan to promote a new album or tour then we can have it appropriately branded, turning it into a flying billboard as part of an integrated campaign. We can source helicopters and executive jets for the main party, and then back that up with regional airliners for the supporting group, as well as cargo aircraft for the stage and backline equipment. We can also help with limousines, trucking, customs clearance and the like. Our ever-expanding global office network has helped us to keep apace with the live music markets, not only in Europe and North America but also beyond in Australia, Asia, Africa, the Middle East and Latin America. From airport to red carpet in under an hour Much like bands on tour, movie promos often involve a quick circuit of a number of cities in a few days for red carpet premieres, film festival appearances and awards galas. We work with a number of major movie studios, production companies and PR agencies on high profile projects, involving one or more executive jets or coordinating multiple aircraft in different parts of the world simultaneously. Photo appears courtesy of Miller Photo appears courtesy of Comlux The Aviation Group

6 Group Air Charter Travel arrangements for groups can be complex, so why depend on a scheduled airline when planning an important conference or event? Personalised service From regional turbo-props and jets to transcontinental airliners, we can provide flexible and creative options for flying any number of people, anywhere in the world. In fact, a private charter is often the most cost-effective way to transport a large group. Every one of our air charters can be tailored specifically for your needs with custom catering and in-flight entertainment, increased baggage allowance and branding options ranging from headrest covers through to full aircraft livery. Our dedicated charter team understand what it takes to create memorable experiences for: Meetings, Incentives, Conferences and Events Product Launches Sporting Events Corporate Travel Executive Charters We also provide charter solutions in unplanned circumstances, such as emergency evacuation and repatriation flights. We have many years of experience of such operations to ensure a calm and professional approach even in the wake of a major incident. Group air travel has never been easier Chartering an aircraft with us means you pick your own schedule, your choice of departure airport and your preferred destination. For decades, we have been flying groups of passengers worldwide, for corporate showcases, product launches, sports events and crew rotations. We take care of every detail to ensure your flight runs smoothly and safely.

7 Aircraft Leasing Chapman Freeborn s leasing division offers a wide scope of options for customers looking for ACMI (aircraft, crew, maintenance and insurance) services and more. Whether you need a last minute sub-charter or are looking to purchase an aircraft outright, our aircraft leasing division offers a wide scope of options for customers looking for: ACMI Sub-charter Wet Lease Damp Lease Dry Lease Aircraft on ground (AOG) situations We have invested in enhanced airline data and aircraft tracking software to enable the close monitoring of fleet changes, C-Checks and maintenance schedules. If you are facing disruption to your scheduled flying programme, we can immediately supply a replacement aircraft to keep your operations running smoothly and limit potential downtime. We can also provide you with leased aircraft to assist with the launch of new routes and provide additional capacity during periods of high demand. Working in conjunction with Wings 24 our in-house global flight support specialists - we can cover short and long term aircraft requirements around the clock. ACMI service Our ACMI team is based at our London Gatwick headquarters and offers round-the-clock expertise on ACMI and last-minute sub-charter operations worldwide. Together with our global office network, the team provides customers with the reassurance that knowledgeable office-based staff are always on hand, both locally and at the head office, to deal with any unforeseen issues. We are in contact with reputable airlines around the globe on a regular basis offering you the most up to date availability. Together with our global office network, the team provides you with the reassurance that knowledgeable office-based staff are always on hand.

8 Cargo Charter Chapman Freeborn delivers reliable and cost-effective cargo charter solutions to a diverse client base of international freight forwarders, logistics providers, shippers, governments, and humanitarian relief organisations. We specialise in providing tailored charter services for: Heavy and outsize pieces High value commodities Oil and gas equipment Automotive cargo Aerospace equipment Aircraft on ground (AOG) situations Pharmaceutical cargo Dangerous goods Humanitarian relief cargo On Board Couriers We analyse route, payload and timescale in order to propose the most suitable aircraft for your requirements. We also offer part-charters, backloads and other commercially innovative solutions for ad hoc, peak season and project cargo. This, coupled with our volume buying power, enables us to provide our clients with superbly competitive pricing. Value-added service Unlike some brokers who simply buy and sell the flight, we are keenly focused on the value-added service we provide our clients. We can offer pre-flight advice on everything from documentation requirements and customs formalities to trucking and warehousing arrangements. Our cargo team provide clients with in-depth project studies that include a loadability assessment. We can also organise cargo inspections at the manufacturer s facility, and advise on packaging requirements. We can also arrange airport representation for your charter, so aircraft loading and unloading can be expertly supervised. Furthermore, we can coordinate arrangements for specialist equipment, including cranes and custom-built loading structures. Our global flight support specialists, Wings 24, ( are also on hand to assist with the securing of all required traffic rights and clearances to expedite your shipments. We flight watch every sector of the operation and keep you fully apprised of all movement times and progress reports. For flight programmes to difficult and remote regions we can also deploy specialist project managers to oversee operations from the ground. Many of our personnel have obtained the highest level military and government security clearances and possess years of operational experience. Award-winning service Over the last decade, we ve received more than 20 top cargo charter awards for service and innovation, including industry accolades from Air Cargo News, Air Cargo Week, Payload Asia, STAT Trade Times and TIACA.

9 Humanitarian Relief and Disaster Response Chapman Freeborn coordinates ad hoc and large-scale humanitarian relief flight operations for the United Nations, governments, international NGOs and other aid providers. Often the most lives are saved in the immediate hours and days following a disaster and we are proud to contribute to a speedy and efficient response. Our expertise in this area is not limited to cargo charters. We also assist in passenger movements, having evacuated NGO personnel and civilians from war zones around the world; provided executive charter services for officials conducting urgent diplomatic tours and fact-finding missions; and flown search and rescue (SAR) teams with dogs and specialised equipment into disaster-stricken locations. We can also supply flight managers and roundthe-clock support both on the ground and via our London-based flight operations team. We pride ourselves on our ability to react rapidly to emergency situations including setting up time-critical flights outside of normal working hours. Furthermore, our unrivalled global coverage allows aid providers to respond to a crisis anywhere in the world. Nearly every emergency airlift mission in the last four decades has involved Chapman Freeborn chartered aircraft. Major operations have included supporting the response to the Asian Tsunami, earthquakes in Pakistan and Haiti, floods in Burma, and humanitarian crises in Darfur and East Africa. We can create air bridges when needed setting up a strategic freight hub in the region of crisis and then transporting urgent supplies directly to where they are required. We can arrange helicopters to reach remote mountain villages in the aftermath of an earthquake and drop food and other aid directly into famine areas. React Our dedicated Rescue, Evacuation & Aid Charter Team (REACT) are specialists in rapid response. Our expertise includes: Humanitarian cargo airlifts Search and rescue team flights Medical emergency repatriation Corporate evacuation charters Repatriation of foreign nationals and refugees Airdropping We are a significant supplier to the World Food Programme and have niche expertise in the field of airdropping (utilising aircraft types including the IL-76 and AN-12). Other charter companies do not have this unique in-house expertise. Environmental disasters Timely response to major environmental disasters is critical. Chapman Freeborn is the chosen partner of a number of organisations who work to contain the effects of oil spills and control the risk to marine life and coastlines. We are ready to operate internationally with minimal response time and mitigate the effects of such an incident at the earliest possible opportunity. We also work with ship salvors, offshore operators and other related organisations.

10 Chapman Freeborn OBC Chapman Freeborn OBC offers door-to-door, hand-carry services for time-critical shipments. Leading brands and suppliers in the automotive, financial, energy, pharmaceutical, medical and fashion sectors rely on us on a daily basis with their time-critical spare parts, samples, prototypes and important documents. Our team manages all the details, from flight bookings to entry requirements and customs regulations, anywhere in the world. We are available 24/7/365 to assist you and provide the maximum level of security for your urgent shipments. On hand, in hand, by hand Whether it is one envelope or 30 boxes the collection and delivery of your goods is carried out by fully trained and dedicated couriers, with reduced border delays and ongoing status reports with immediate notification on delivery. Traditional express service providers transfer your shipment through many hands, often leading to miscommunication, error and loss. With Chapman Freeborn OBC, your dedicated courier accompanies your shipment from pick up to delivery straight to the recipient. Our fully insured, trained couriers are strategically located throughout the world and many of them have passports and visas for countries that are traditionally very difficult to access. What s more, you can track the progress of your shipment at any time by using our online tracking system. There are many advantages to using the extensive global network of Chapman Freeborn s OBC service. You have direct access to the OBC team at any time as we don t work through a call centre. We take care of all organisational procedures, such as immigration requirements and booking additional modes of transport.

11 Intradco In early 2014, Chapman Freeborn acquired Intradco the highly respected specialists in the air transportation of animals. Over the past three decades, Intradco has developed a network of professionals dedicated to the safe journey and constant care of our customers live cargo, including: Horses Cattle Pigs Dogs Elephants Llamas/Alpacas Ostriches Endangered species Convention on International Trade in Endangered Species (CITES) approved only Intradco s reputation for providing secure transportation for horses puts them as the first choice for many leading horse shippers, owners and trainers. Their experience in accommodating unusual species has also made them popular with game reserves and animal welfare organisations, where animal well-being during transportation is paramount. Animal passengers have special needs whether they are llamas from Chile going to New Zealand, an endangered species routed from Africa to the USA, or a winner of the Prix de l Arc de Triomphe being flown from Paris to Saudi Arabia Intradco provide them with a secure and appropriate environment. In-flight equipment innovation Through continued design innovation, Intradco s growing range of stalls and penning provides greater flexibility with movable partitions, drop-top and collapsible-top designs and added safety and comfort features for their occupants. Available for long-term lease or rental, Intradco equipment is compatible with Boeing 747 or 777 freighters, McDonnell Douglas MD-11s, Airbus types and other wide-bodied cargo aircraft, making it a favourite with many of the world s leading airlines.

12 Wings However complex or challenging your brief, our global flight support division Wings 24 can deliver a reliable, cost-effective solution tailored to your needs. Experts in global flight and logistics support Wings 24 work with a number of long term clients across a broad customer base, including aircraft manufacturers, airline start-ups, NGOs, jet management companies and private, commercial and military operations. Wings 24 is a comprehensive resource for airlines looking for fast, reliable outsourced flight support worldwide. Our services include: Airport slots and military PPR APD Fiscal Representation Permits Fuel Ground handling set-up Hotel reservations Catering Immigration and customs requirements Loadmasters Logistics and trip planning Weather and NOTAM briefings Flight planning Total peace of mind Our flight support specialists maintain the highest safety and security standards, and carefully vet each supplier to ensure they meet all the legal and regulatory requirements. From diplomatic clearance to take-off and landing slots, from fuel to hotel reservations, to customer liaison and catering, you can rely on Wings 24 for total global flight support.

13 With offices worldwide, we re always right where you need us.