Services by Airbus. Training. Maintenance. Training. Reaching new horizons together

Transcription

1 Services by Airbus Training Maintenance Training Reaching new horizons together

2 003 Training by Airbus Reaching new horizons together Safety & Quality OEM expertise Fleet-wide experience Innovation Active learning Knowledge, skills & attitude Proximity Cost-effective solutions Value creation Worldwide Maintenance Training Training in aviation faces new challenges every day. Proximity, technology, economics, extended partnerships and expertise are the new horizons for today and tomorrow. As the leading aircraft manufacturer, we are taking a proactive initiative to reach these new horizons together with our new services offer. Philippe Mhun Head of Customer Services Training Contents 04 Maintenance Training network 05 Airbus Competence Training (ACT) 08 Type Training 09 Difference training 10 Recurrent Training 11 Non-approved courses 12 Specialised courses 13 Initial Operating Experience 14 Instructor courses 15 Mobile Solutions 15 Customised solutions & ACT Suite 18 e-training

3 MAINTENANCE TRAINING BY AIRBUS Your Maintenance training: where you need it, when you need it, how you need it. Reaching new horizons together Airbus Maintenance Training Organisation Exposition (MTOE) locations and approvals**: 01. ATC* Europe - Toulouse (France) CAAC / CASA / EASA / UAE GCAA / FATA 02. ATC* Europe - Hamburg (Germany) EASA / UAE / GCAA 03. Bangalore (India) EASA / DGCA 04. Beijing (China) CAAC / EASA Miami (USA) EASA / Mexican Civil Aviation Authority (DGAC) Jakarta (GMF, Indonesia) EASA 07. Buenos Aires (ARG) Tunis (TAR) 09. Singapore (SIAEC) EASA 10. Hong Kong (HAECO) EASA 11. Bangkok (THA) *Airbus Training Centre **Other training approvals can be obtained upon specific customer needs

4 Bringing the aircraft into the classroom Establish an efficient learning experience combining advanced theory and comprehensive practical exercises A concept approved by Airworthiness Authorities Reduces practical training on aircraft by 50% AIRBUS COMPETENCE TRAINING (ACT) Active learning Active participation of the trainee throughout the course Learning-by-doing by interactively operating inside simulated aircraft and cockpit Operationally-oriented training Servicing, tests and troubleshooting maintenance tasks conducted by the trainee through realistic operational scenarios Practical sessions with actual digital aircraft documentation: Airn@v Access to different aircraft type training with one classroom layout ACT appreciations on skills and competences* Faster fault identification and ease in routine tasks Optimisation in technical documentation usage Improved accuracy in problem solving and troubleshooting tasks Decrease in maintenance errors and components damages Decrease of inappropriate removals Increase safety awareness *Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus With ACT, a wide range of training courses can be produced: approved courses, recurrent training and specialised courses Available all around the world: Through mobile solutions at your facilities In Airbus MTOE locations Survey answered by 15 customers, representing 281 trainees having followed an ACT course with Airbus Significant savings Reduced practice on aircraft Improving Operational Reliability Stress reduction Safe learning environment Human factors Better communication Focus on the "need to know"

5 TYPE TRAINING DIFFERENCE TRAINING CROSS MAINTENANCE QUALIFICATION (CMQ) Approved by multiple Airworthiness Authorities Base Maintenance Certifying Engineer Theoretical training on airframe, powerplant and avionics systems Safety precautions, tooling and maintenance practices specific to the aircraft Take advantage of previous qualifications to reduce type training. Engine difference courses Type Training Maintenance courses: Mechanical (B1) Avionics (B2) Mechanical + Avionics (B1+B2) Theoretical and practical training To ensure certification, inspections, routine work and tasks as appropriate for the type of aircraft: troubleshooting, repairs, adjustments, replacements, operational and functional checks All courses are orientated to human factors in maintenance operations A380 / A350 New Technology A330 Difference course A350 A320 Difference course A380 A340 Difference course Difference courses within an Airbus aircraft family CMQ Intra Family Difference courses between different Airbus aircraft families CMQ Inter Family Can be adapted to support the specific requirements of your local authorities Can be performed in your facilities upon request These courses exist in e-training Can be performed in your facilities upon request

6 Throughout their career, certifying staff need to refresh their competencies every two years Can be performed in your facilities upon request RECURRENT TRAINING NON-APPROVED COURSES Refresher of the aircraft systems, relevant technology, human factors, worldwide fleet in-service issues and associated consequences Review of aircraft documentation used to perform maintenance and troubleshooting A320 Maintenance Recurrent e-training Library This e-training Library allows Maintenance personnel to refresh themselves on any specific A/C topics covering Avionics, Airframe & Powerplant up to EASA level 3. Personnel can benefit from this e-training solution to learn at their pace, from any location. This training will be recorded as part of the mandatory refresher training for certifying staff and as a continuous support for all staff during operations. The modules have been designed to facilitate self-study via intensive use of videos and practical exercises for troubleshooting preparation. For management staff Executive General familiarisation Introduction to the general layout of the aircraft s major systems General familiarisation Overview of all Airframe, Powerplant and Avionics Systems Safety precautions, tooling and maintenance practices specific to the aircraft Line Mechanics course Theoretical airframe, avionics & powerplant systems knowledge training Basic system and sub-system description and operation, controls and indicating, system servicing and operational checks For non-certifying staff working at the ramp Cargo Loading Safety precautions to use loading / unloading equipment for Universal Loading Devices (ULD), either manually or electrically Ground Handling Overview of ground handling procedures, controls, indicating, component location and safety precautions Cabin Interior & Emergency Equipment Install, test, operate and remove cabin systems components and emergency equipment Ramp and Transit Safety precautions and specific tasks on ramp and transit servicing Recurrent training is highly recommended for non certifying staf These courses exist in e-training Library These courses exist in e-training

7 Can be performed in your facilities upon request SPECIALISED COURSES For line and base maintenance staff Engine Run-Up Safely start and operate the engines and related aircraft systems in normal, abnormal and emergency environments Taxiing Safely taxi the aircraft under all operational conditions Electrical Wiring Interconnection System (EWIS) Following recommendations made by the FAA ATSRAC (Ageing Transport Systems Rulemaking Advisory Committee) Evaluate the electrical wiring installation and effectively use the applicable documentation Thanks to the introduction of e-tests, Part 145 certificates can now be edited for trainees having successfully completed the e-training EWIS courses Fuel Tank Inerting System (FTIS) Reinforce skills on ATA 47 principles Familiarisation with the related components and maintenance procedures Optical Fibre Inter System Perform repair by fusion splices, with the use of fusion tool kit Oxygen basic Overview of oxygen basics, oxygen systems and components, handling, servicing and safety instructions, regulations Hydraulic Maintenances Practices Master the right maintenance techniques and practices for servicing, operation, installation, inspection, dispatch recommendation and on-wing repair Aircraft Rigging Perform rigging procedures on the aircraft systems using the appropriate Airbus operational documentation ETOPS Maintenance Technical requirements and procedures necessary for operating and dispatching an aircraft under ETOPS regulations CAT II / CAT III Master the aircraft dispatch related to CAT II / CAT III operations Troubleshooting Onboard maintenance systems, technical documentation and Troubleshooting These courses exist in e-training Initial Operating Experience (IOE) Airbus on-site assistance at the ramp to close the training loop Enhance maintenance staff s expertise and best practices in your specific environment, with the support and supervision of an Airbus instructor More than a support, it is a real added value for your company to take benefit from our instructors experience

8 One pillar of Airbus Maintenance Training Solutions INSTRUCTOR COURSES Airbus Maintenance Instructor Course (AMIC) Core module Knowledge, skills and attitude Learning styles Communication Behaviour Human factors Training techniques ACT classroom training course Control indicating AMM tasks Troubleshooting Role-playing: Lecture, coaching, assessment Practical on aircraft Safely manage group of trainees for practical training on aircraft Understand role of practical assessor in a real environment AMIC Refresher Review and practice instructional skills, debriefing and assessment methods, management of difficult situations, use of Airbus technology MOBILE SOLUTIONS Electrical Wiring Interconnection System (EWIS) kit Hydraulic repairs kit Ultra Light Instructor kit (ULIK) Mobile ACT classroom Becoming speaker, facilitator and advisor Creating relationship based on trust Adopting non judgmental attitude Can be performed in your facilities upon request Bring Airbus expertise to your facilities

9 CUSTOMISED SOLUTIONS ACT suite Airbus long term solution for Type Training and recurrent training at your facilities From strategy to implementation, let s build your training solution together, to address your initial and recurrent training needs, to bring Airbus training standards to your facilities. Airbus Maintenance training solutions encompass a wide spectrum of scalable services: ACT Suite Any specific demand can be considered upon request The ACT Trainer Airbus developed courseware Instructor learning guides Instructor proficiency on ACT Software & courseware updates Turnkey on site deployment Advisory service Continuous support Benefits Training performance Airbus concept in Customer s environment Active and unlimited practise on virtual aircraft Focus on the need to know Training quality and safety Airbus Expertise: OEM backed training standards (Original Equipment Manufacturer) Latest approved courses Optimised maintenance operations Human factors oriented Minimised risk to the aircraft and personnel Savings Reduced travel and work disruption Limited courseware development Autonomy and flexibility Shorter on the job ramp up Operational reliability contribution

10 e-training BY AIRBUS e-training courses EWIS (Electrical Wiring Interconnection Systems)* FTIS (Fuel Tank Inerting System) A350/A380 New Technology General Familiarization Human Factors Optical Fiber Inter System (OFIS) A380 SCS (Supplemental Cooling System) These courses exist in e-training These courses exist in e-training Library e-training libraries A320 Maintenance Recurrent e-training library Possibility for maintenance personnel to address recurrent training at their own pace, from any location. Use of Airbus operational data for continuous support during maintenance operations, throughout the year. Access to a comprehensive set of learning media: Digitalized modules: Avionics, Airframe & Powerplant, up to level 3. Instructor-led videos developed with experienced Airbus instructors Guided practical exercises for troubleshooting preparation Benefits Online access to Airbus educational content at highest standards OEM-backed data and courses developed with Airbus instructors expertise Self-paced study with use of videos for effective learning process and better knowledge retention Access at any time, from any location and device Efficient Learning Management System (LMS) with advanced features Possibility to edit Airbus declaration of attendance at course completion * New EWIS courses available: introduction of e-tests to deliver Part 145 certificates (possibility to edit it directly via the e-training by Airbus platform).

11 For more information, please contact your Key Account Manager or: AIRBUS S.A.S Blagnac Cedex, France AIRBUS S.A.S All rights reserved, Airbus, its logo and the product names are registered trademarks. April, Concept design by Airbus Multi Media Support Photos by Airbus. Printed in France by Airbus Print Centre. Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be used for any purpose other than that for which it is supplied. The statements made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof. This brochure is printed on Triple Star Satin. This paper is produced in factories that are accredited EMAS and certified ISO , PEFC and FSC CoC. It is produced using pulp that has been whitened without either chlorine or acid. The paper is entirely recyclable and is produced from trees grown in sustainable forest resources. The printer, Airbus Print Centre (France 31707), is engaged in a waste management and recycling programme for all resulting by-products.