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3 RECORD OF REVISIONS FOR CORPORATE OPERATORS AND GENERAL AVIATION Updated Title Page to reflect 2010 changes. Details/Description Updated Table of Contents per changes to catalog. Updated Consumable table. Refer To Page Title Page Updated Corporate Operators to Corporate Operators and General Aviation. v, 1, 8, 15 Support of Obsolescence Products: Updated The Seller to Honeywell. 2 Updated Honeywell s Complete Customer Care Center (CCCC) to Honeywell s Customer Support Operations (CSO). Bailment Agreement: Updated address. 3 i v v, 2, 4, 8 Updated Export Compliance. 6, 7 List of Export Controlled Line Replaceable Units: Updated Part Numbers and ECCN information. Updated Exchange/Rental Prices and Charges. 8 Return Shipping Procedure: Updated Honeywell sites. 9 Updated Exchange Core Return Extended Use Fees. 10 New Account: Updated Attn: information. 13 Updated Payment by Credit Card. 14 Warranty Statement: Updated The Seller to Honeywell Hour Service Numbers: Updated telephone and fax numbers to call from International Locations; added new address for International Locations. Honeywell Customer Support Centers-North America: Updated addresses, and added Customer Support Center. Honeywell Customer Support Centers-Europe: Updated Customer Support Centers Name. 17 Honeywell Customer Support Centers-Asia Pacific Region: Updated address; added new telephone and fax numbers, and Non-Honeywell Depots: Updated telephone and fax numbers, and s. 18 Updated Honeywell Aerospace Trading. 19 SPEX Price List: Updated part numbers and prices. 20 thru 77 Customer Representative: Updated Global Credit and Treasury Service to Aerospace Credit and Collections iii

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5 Process for Supporting Battery and Fan Replacements Honeywell has implemented a new process for Corporate operators and General Aviation to order field replaceable consumable products, such as batteries or fans for Avionics end item products. Operator s or Service Centers may now contact Honeywell Customer Support Operations (CSO) to order replacement items for Avionics LRU s using the same process used to order SPEX LRU s. For LRU s covered under New Product warranty, SPEX warranty, Flight Hour Agreement, or the Honeywell Avionics Protection Plan (HAPP), the items will be provided at no charge. Standard spares parts pricing will apply in all other situations. Honeywell repair shops will follow the same guidelines when invoicing for the replacement of a battery or fan during the repair of a Corporate operator owned LRU. This new process will save LRU removal and replacement time when only a battery or fan is required. There will be no requirement to return a battery or fan core for these specific items. Contact Honeywell s Customer Support Operations Order Entry Telephone Within U.S.A./Canada (Toll Free): Within Europe (Toll Free): Within Europe, Middle East, & Africa: From Other International Locations: Contact Honeywell Customer Support Operations to order these consumable items. Please provide the same information as requested on page 3 of this catalog when ordering these items, to allow Customer Support Operations to validate coverage. No core return is required. The following field replaceable components are offered under this new process: Consumable PN Description Used in End Item PN End Item Description Battery xxxxx xxxxx NZ-2000 IC Battery xxxxx IC Battery MDAU Fan SATCOM Tray SATCOM Tray Fan MAU MAU MAU Fan v MAU MAU MAU Fan MAU MAU MAU MAU MAU Fan MAU Note: 1. Batteries are categorized as Hazardous Material, and Honeywell is required to follow special shipping processes for these items. 2. The items covered under New Product warranty, SPEX warranty, Flight Hour Agreement or HAPP will be shipped prepaid. All other shipments will be freight collect.

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7 Honeywell International Inc N. 19 th Ave. Phoenix, Arizona U.S.A. CAGE: WORLDWIDE / PROGRAM FOR CORPORATE OPERATORS AND GENERAL AVIATION SPEX SPEX is a registered trademark of Honeywell A copy of this catalog can be found on the following web site: THIS CATALOG IS EFFECTIVE JULY 6, 2010 AND SUPERSEDES ALL PREVIOUS EDITIONS. PRINTED IN U.S.A. PUB. NO. A JULY 2010

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9 Table of Contents HONEYWELL AND PROGRAM FOR CORPORATE OPERATORS AND GENERAL AVIATION... 1 BASIC PROCESSES... 1 ORDER PROCEDURES... 3 BAILMENT AGREEMENT... 3 SHIPPING POLICY... 5 SHIPPING CHARGES... 5 IN WARRANTY... 5 NOT IN WARRANTY... 5 MAINTENANCE CONTRACT... 5 INTERNATIONAL CHARGES... 5 SHIPPING CONTAINER... 5 COMPLIANCE WITH U.S. GOVERNMENT LAWS, REGULATIONS, AND POLICIES... 6 EXPORT CONTROL LAWS... 6 HONEYWELL S EXPORT CONTROL PROCEDURES FOR PRODUCTS REQUIRING A LICENSE... 6 LIST OF EXPORT CONTROLLED LINE REPLACEABLE UNITS... 7 / S AND CHARGES... 8 RETURN OF EQUIPMENT UNUSED... 8 RETURN SHIPPING PROCEDURE... 9 RETURN POLICY USE TERMS AND CONDITIONS RECOVERY TEAM PAYMENT PROCEDURES NEW ACCOUNT: REMITTANCE INFORMATION WIRE TRANSFER PAYMENT INSTRUCTIONS PAYMENT BY CREDIT CARD WARRANTY ORDER ENTRY CONTACT INFORMATION HONEYWELL SUPPORT CENTERS ADDITIONAL SERVICES / PROGRAM ORDER FORM HONEYWELL NEW CUSTOMER ESTABLISHMENT INSTRUCTIONS CUSTOMER REPRESENTATIVE CHECKLIST HONEYWELL NEW CUSTOMER SET UP FINANCIAL RELEASE AUTHORIZATION UNIFORM SALES AND USE TAX CERTIFICATE DETAILED PROGRAM DESCRIPTION OF RECONDITIONED SPECIFICATION ix

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11 HONEYWELL AND PROGRAM FOR CORPORATE OPERATORS AND GENERAL AVIATION The Honeywell Exchange/Rental program for Corporate Operators and General Aviation provides an extensive LRU (Line Replaceable Unit) Exchange and Rental service, which complements a worldwide network of support centers. An inventory of more than 19,000 spare components insures that your Honeywell equipped aircraft will be returned to service promptly and economically. This is available both during and after warranty. The aircraft owner/operator is responsible for ensuring that units provided through this program have been approved for installation in their aircraft. All articles are returned to Reconditioned Specification when they are processed through a Honeywell repair facility. All articles are inspected to verify proper workmanship and to certify that the article meets all controlling documentation. Refer to page 91 for Reconditioned Specification criteria. All Exchange units are updated with the latest SPEX required performance reliability MODs on an attrition basis while in the repair cycle. BASIC PROCESSES Exchanges - Upon receipt of an Exchange request, Honeywell will ship a serviceable unit to the designated Dealership or Service Center and the Customer will be responsible for returning the Core unit within the following guidelines. 1. Consistent with our standard delivery terms, title to Exchange unit will pass to the Customer when Honeywell places the Exchange unit at the disposal of the Customer at Honeywell s facility. 2. The Customer must send the return Core unit, to the designated Honeywell Customer Support Center. 3. Honeywell assumes title to the returning Core unit at the moment the Exchange unit is placed at the disposal of the Customer at Honeywell s facility. However, the returning Core unit will remain either with the Customer or the Dealer performing the required maintenance, so reasonable custodial care must be taken with the Core to prevent further damage. 4. Return units must be received within 14 or 21 (intra-country or inter-country respectively) calendar days from the date Honeywell shipped the Exchange unit to avoid incurring late return penalty charges. See pages 9 and 10 for details. Rental - Upon receipt of a Rental request, 1. Honeywell ships a serviceable unit to the designated facility. 2. The Customer then ships the failed customer owned unit to a Honeywell Authorized Support Center (HASC) for service. 3. Once the returned unit has been serviced it will be returned to the designated facility. 4. Once the customer owned unit has been Returned to Service (RTS) it can be reinstalled by an Authorized Dealer. 5. Immediately after re-installing the repaired unit, the rental unit must be returned to the designated Honeywell Customer Support Center within 14/21 calendar days from the date Honeywell shipped the customers returned unit. Late return of rental units will incur additional late return penalty charges, please refer to pages 9 and 10 for details. NOTE: Refer to page 11 for Rental Policy. 1

12 Worldwide Exchange/Rental Program For Corporate Operators The LRU Exchange/Rental service is limited to those part numbers included in the price list section of this catalog, as amended. Any part number with the designation of N/A under the Exchange or Monthly Rental price column indicates that particular part number is NOT AVAILABLE for either Exchange or Rental respectively. This means that due to inventory limitations, some units may be available under one part of the program and not the other. The exchange return unit part number must be identical to the part number of the unit provided by Honeywell under this program. Exceptions may be granted by express written consent of Honeywell. Exchange and rental prices are based upon the requirement that the return unit must be in repairable condition and be an acceptable core. An acceptable core is a unit that has been repaired by a Honeywell, Honeywellauthorized, or end user repair facility. An end user repair facility is defined as the facility used to repair the unit and is owned by the end user. Honeywell reserves the right to refuse acceptance of any unit that has been subject to damage beyond normal wear and tear, unauthorized repair actions or inept repair attempts. If such damage is discovered during repair and recertification, the customer will be contacted and informed of the damages and the additional applicable charges that will be invoiced if Honeywell is able to repair the product. The customer will have one week from date of notification to respond to Honeywell and advise whether they intend to accept the additional charges, or agree to provide a different unit with the same PN. If the return unit is non-repairable or the customer is unable to supply another unit as a core return, the customer will be responsible to pay the core value. This applies to units covered under warranty or maintenance contracts. All exchange units must be installed in the aircraft tail number provided or a new aircraft tail number must beprovided to Honeywell Customer Support Operations (CSO). Honeywell reserves the right to charge the customer the purchase value of the unit if the exchange is not installed in the aircraft provided. Beyond Economic Repair (BER) A component, an item of Equipment or an LRU will be considered BER when the work or repair costs for that component, item of Equipment, or LRU exceed more than 65% of the Honeywell catalog price to purchase a new component, item of Equipment, or LRU. Deleted: Deleted: Honeywell may not accept units, which have been involved in an accident incident, or subject to severe stress such as fire or fluid ingress. Customers, which return cores that have been subjected to such conditions, may be invoiced at market replacement costs. NOTES: 1. The inventory assigned to support the Exchange and Rental service, outlined in this catalog, is not intended to be used in support of MOD update programs. 2. Exchange units should not be issued to an aircraft, which has not been delivered to the aircraft owner. New installation failed units should be repaired at the nearest Honeywell authorized repair facility and returned to the aircraft. 3. Simulator support will depend on availability of LRUs listed in this catalog. Support of Obsolescence Products The SPEX program has been designed and structured to support products that are in current production, have reached their maturity, and older units that are still supportable. There comes a time in a product s life-cycle that the affordability to support a given product is no longer feasible. Customers may find the SPEX program supporting a particular product one-year and not the next. Not with standing, should parts obsolescence make it impractical and unreasonable to repair a LRU, then Honeywell shall suggest alternative methods to support the Operator, such as replacements or upgrades. The Parties shall mutually agree on the solutions and commercial aspects thereof. If a customer experiences a situation of this nature, Honeywell recommends contacting your sales representative for possible upgrades. 2

13 ORDER PROCEDURES Established Honeywell accounts are required prior to placing orders through the SPEX program. If an account has not been established prior to placing an order, customers can go through an OEM, established Honeywell dealer or service agency, or complete the credit application form on page 83. Bailment Agreement In the event the customer requires a loan unit from Honeywell, based upon availability, the loan unit will be provided under the terms of Honeywell s standard Bailment Agreement. Agreement Placing an order and/or providing a purchase order number will be considered an agreement on the caller s part to comply with Exchange/Rental program policies, procedures, and conditions identified in this catalog. The purchase order provided covers Exchange/Rental transaction and any extended use fees. NOTE: By placing an order with the SPEX Program, customer is agreeing to return an Exchange Core within 14/21 calendar days, in accordance with the core return policy listed on page 10, to avoid extended use fees. Extended use fees are also applicable to customers receiving exchange or rental support under warranty or a maintenance contract. When contacting Honeywell for service under the Exchange/Rental program, the following information regarding the unit and the aircraft is required prior to shipment: Complete part number with dash number of return unit Complete serial number of return unit Aircraft type, serial number and registration number Aircraft owner Reported complaint with return unit Service requested (Exchange or Rental) Ship to and billing addresses Final destination and end user Type of contract Purchase order number For shipments with a final destination outside the Continental United States, Alaska or Hawaii, in compliance with U.S. export policies, a hard copy P.O. is required to be received by Honeywell prior to shipment. For shipments with a final destination inside the Continental United States, Alaska or Hawaii for non- U.S. registered aircraft, in compliance with U.S. export policies, a hard copy P.O. is required to be received by Honeywell prior to shipment. For shipments with a final destination inside the Continental United States, Alaska or Hawaii for U.S. registered aircraft, Honeywell requests a hard copy P.O. be submitted at time of order or within one (1) business day. Hard copy P.O. s can be ed or faxed to: CRC-SPEX@honeywell.com ; Is return unit IN WARRANTY? If yes, type of warranty (NEW PRODUCT or Exchange) and date warranty started Is return unit covered under a Honeywell or OEM Maintenance Program? If yes, type of contract 3

14 Worldwide Exchange/Rental Program For Corporate Operators If return unit is NOT IN WARRANTY, the following is required: Billing address Is return unit covered under a Maintenance Contract? NOTES: 1. If warranty information, failed serial number (unless order is for an Export Controlled item see section below) and defect of the failed unit cannot be obtained at the time the order is placed, Honeywell will not delay shipment, but is required to follow through with the customer to obtain the information in a timely manner. 2. Special Requirements for Export Controlled Items Honeywell must exercise due diligence toward assuring that Export Controlled items are not used, exported, or re-exported in violation of applicable laws. The following requirements apply to Export Controlled items. A. Items shipped to non-u.s. Registered aircraft to any destination, or shipped to U.S. registered aircraft with a final destination outside the Continental United States, Alaska or Hawaii. In order to comply with U.S. export policies, regarding Export Controlled items being shipped outside the Continental United States, Alaska or Hawaii, Honeywell requires a valid air waybill number for the failed unit return before the replacement unit can be shipped. See page 7 of this catalog for an explanation of a valid air waybill. B. Items shipped to U.S. registered aircraft with a final destination inside the Continental United States, Alaska or Hawaii. For shipments of Export Controlled items to U.S. registered aircraft with a final destination within the Continental United Sates, Alaska or Hawaii, Honeywell is required to confirm the expectation with the customer that the failed unit is to be returned within 14 calendar days using the container and air waybill provided by Honeywell with the unit they receive. C. Items shipped as Rentals or Loaners Customers who request an Export Controlled item as a loaner will still require coordination through export control for the appropriate export license. This process will remain unchanged. Coordination assistance to pursue this service and/or an export license is available by contacting Honeywell Customer Support Operations. 3. A listing of Export Controlled items can be found on page 7, or by contacting Customer Support Operations at the numbers provided in this catalog. In order to track the status and location of stock and provide the best service to end users, a simple and effective transaction reporting system is used: An Exchange/Rental core credit tag will be attached to each unit issued or shipped to a customer. Fill in the required information on the tag and return with the unit. The return unit returned in Exchange, or the returned Rental unit, must have the completed Exchange/Rental core credit tag attached. This provides identification of the unit and ensures that the customer is credited with the core return. 4

15 Shipping Charges SHIPPING POLICY Once all required information has been received, the following will apply: Shipments within the U.S. will be shipped same day or next day air P.M. or P-1 if required. If a higher priority shipping method is required, it is at the customer s expense. Counter-to-Counter services within the U.S. are available at a flat rate fee of $345 (U.S. dollars), to cover freight and administration costs. This includes customers operating under warranty or maintenance contracts. It is the responsibility of the customer to arrange for Counter-to-Counter pick ups. The Exchange Rental Business is unable to arrange for direct Counter-to-Counter shipments internationally, due to Airline regulations. However, Honeywell is able to arrange a freight forwarder to assist with international Counter-to-Counter shipments. Exchange Rental Business shipments which are required to cross international borders, require the customer ordering the LRU to be responsible for contacting a customs broker to arrange for clearance and delivery of the LRU. Customers that elect not to arrange for customs clearance and delivery, may be subject to recovery penalties incurred by Honeywell. In Warranty Honeywell pays shipping both ways for Exchange or NEW PRODUCT warranty shipments via standard airfreight. Honeywell ships prepaid and the customer ships collect. Not In Warranty Honeywell pays shipping one way via standard airfreight for Exchanges and Rentals purchased under the Exchange/Rental Program. Honeywell ships collect and the customer ships collect. Maintenance Contract If covered under a maintenance contract, please refer to your contract agreement shipping policy. International Charges Shipments which must cross international borders are subject to additional charges. Customs charges, import duties, brokerage fees, and other related charges are the responsibility of and must be borne by the customer. Shipping Container All components returned to Honeywell must be packed in the same container in which the component was received or in a Honeywell approved equivalent (as specified in the Handling, Storage and Shipping Procedures Manual Pub. # A ). Components, which are received in IMPROPER containers may be subject to DAMAGE charges. / SHIPMENT WILL SHIP SAME DAY OR WITHIN 24 HOURS. 5

16 Worldwide Exchange/Rental Program For Corporate Operators Compliance With U.S. Government Laws, Regulations, and Policies Whether your business is based in the United States or elsewhere, all parties must comply with applicable export/re-export laws and regulations. Honeywell has implemented export/re-export procedures to ensure compliance with the regulations. Export Control Laws Honeywell's policy is to fully comply with export control laws of the United States and export/re-export and import laws of the countries where we do business. Under no circumstances will we sell hardware, release technical data or software, or perform a service that is contrary to applicable laws or related Honeywell corporate policies. Failure to comply with export/re-export regulations could subject Honeywell and/or its customers, whether based in the United States or not, and their respective affiliates and employees, to fines, penalties and loss of export privileges. Honeywell s Export Control Procedures for Products Requiring a License Honeywell must exercise due diligence toward assuring that export controlled items are not used, exported, or re-exported in violation of applicable laws. See page 7 for a list of Honeywell export controlled (license required) line replaceable units. Honeywell requires the following information for all international shipments of items requiring a license Customer's name, company and country End-Use End-User End-Destination Serial number of the failed unit coming to Honeywell Customer purchase order Aircraft type Aircraft tail number Aircraft serial number The airway bill information for the return of the failed unit to Honeywell Domestic Shipments Definition of a domestic shipment is purchaser, end-use, end-user, end-destination are all U.S. including domestic tail number. It then becomes the responsibility of the domestic customer to comply with U.S. export laws when applicable. International Shipments All international shipments of licensable products will require verification of pick-up by the carrier of the customers core return. This means prior to Honeywell shipping the exchange unit a valid airway bill number is required. 6

17 A valid airway bill is defined as an airway bill that can be verified by Honeywell with the transport company as being pick-up at the customers location and in transit to a Honeywell location. Verification of pick-up is defined as the unit being returned to and received by Honeywell or is verified as being with a shipper destined for a Honeywell depot, whether in the United States or not. Deleted: NOTE: The above process is applicable to licensable items controlled by BIS (Commerce Department); for ITAR controlled items the customers core return must be received at a Honeywell location for part number, serial number verification before the Honeywell exchange unit can be shipped. NOTE: Honeywell policy and procedures are subject to change at any time without notice. List of Export Controlled Line Replaceable Units Part Number ECCN/ITAR Part Number ECCN/ITAR Part Number ECCN/ITAR ITAR ITAR HG1075GE04 7A ITAR ITAR HG1076AA01 7A ITAR ITAR HG2001AB02 7A A ITAR HG2001AB03 7A A ITAR HG2001AC02 7A A ITAR HG2001AC20 7A ITAR ITAR HG2001BC03 7A A ITAR HG2001GC02 7A A ITAR HG2001GC03 7A A ITAR HG2001BC02 7A A ITAR HG2001GD03 7A A ITAR HG2010AC01 7A ITAR ITAR HG2010AC02 7A ITAR ITAR HG2010AC03 7A ITAR HG1066AD03 7A103 HG2011AC04 7A ITAR HG1066AE01 7A103 HG2050AC07 7A ITAR HG1066AE02 7A103 HG2050AC50 7A A101 HG1075AB04 7A103 HG2100AB02 7A A101 HG1075AB01 7A103 HG2100AB03 7A ITAR HG1075AB02 7A103 HG2100AB04 7A A101 HG1075AB05 7A103 HG2100AB05 7A ITAR HG1075AE03 7A103 HG2100AB06 7A ITAR HG1075AE04 7A103 HG2111AB02 7A ITAR HG1075GB05 7A103 NOTE: 1. This list of products is subject to change, or may not be inclusive of all licensable export controlled items. Please contact Honeywell for verification. 2. The Products identified above as ITAR controlled, require the failed core to be received by a Honeywell facility for part number and serial number verification prior to Honeywell shipping a replacement LRU. 7

18 Worldwide Exchange/Rental Program For Corporate Operators / S AND CHARGES All prices and charges listed in the Exchange/Rental catalog are in U.S. dollars, exclusive of any customs duties, taxes, or special handling and are subject to change without notice. Customers receiving a requested repair quote on non-export controlled LRUs can elect to place an Exchange Order or amend a Rental Order to an exchange. Customers will be required to pay either the exchange price in the catalog or the quoted repair price, whichever price is higher. Exchange prices include a 12-month warranty to Corporate and General Aviation aircraft customers. Simulator customer/operators receive a 6-month warranty. The rental pricing listed in this catalog is for the one-month minimum fee. If a rental unit is returned late, additional weekly fees will be pro-rated and charged in accordance with the Rental Program Policy outlined on page 11. Non-repairable products listed in this catalog, are available on an exchange basis only, no rentals are allowed. If Honeywell invoices for a non-repairable product exchange, the LRU provided will have a one-year warranty. Non-repairable LRUs are identified in this catalog with an N/R listed in the Monthly Rental Price column. OEMs, Dealers and Service Agencies who place Exchange/Rental orders are responsible for returning exchange cores and rental units within the guidelines specified on pages 10 and 11. Extended use fees accumulated due to non-return of core, will be assessed to the OEM, Dealer or Service Agency responsible for placing the original order. Return of Equipment Unused In the event a unit shipped for an Exchange or Rental requirement must be returned unused, due to changing needs or for any other reason, prior authorization for the return shipment is required. Contact Customer Support Operations (CSO) at or in the U.S. or you may call Customer Support Operations in Europe at or Honeywell will not charge unused return fees when a unit is returned unused within 14 calendar days and the orange shipping container seal is unbroken. Deleted: Honeywell has implemented a process to place tamper evident tape over connectors of SPEX owned LRU s. Tamper evident tape will assist Honeywell in identifying SPEX LRU s which have been used by customers, and will assist in determining appropriate charges when an LRU is returned. If the orange shipping container seal is broken, but the Honeywell tamper evident tape over the LRU connector has not been removed by the customer, Honeywell will charge a $200 administration fee. This applies to LRU s returned unused within 14 days. Otherwise, the following fees will apply to cover Honeywell s cost of shipping, recertification, and administration fees. 1. If a SPEX unit is returned unused within 14 days and the tamper evident tape has been removed from the LRU, Honeywell will charge $800 (U.S. Dollars). If the SPEX exchange price is less than $800 (U.S. Dollars), customer still pays the SPEX exchange price. 2. If a SPEX exchange unit is returned unused within days, Honeywell will charge $800 (U.S. Dollars). If the SPEX exchange price is less than $800 (U.S. Dollars), customer still pays the SPEX exchange price. This fee will apply whether or not the orange shipping container seal is broken or the 8

19 tamper evident tape has been removed. If a SPEX rental unit is returned unused between days, the one month rental fee will still apply for out of warranty transactions. 3. If a SPEX unit is returned unused within days, Honeywell will charge a one month SPEX rental fee. If the monthly rental fee is less than $800 (U.S. Dollars), Honeywell will charge $800 (U.S. Dollars). This fee will apply whether or not the orange shipping container seal is broken or the tamper evident tape has been removed. If a SPEX rental unit is returned unused between days, the one month rental fee will still apply for out of warranty transactions. 4. If a SPEX unit has not been returned by day 31, the exchange and rental return policy applies, see pages 10 and 11. NOTE: No discount applies. Return Shipping Procedure North America Customers Ship to the designated Honeywell Support Center by the way of Federal Express Standard Air, two-day delivery. If not served by Federal Express, ship by the way of airline direct airfreight, not by the way of a freight forwarder. Shipment by the way of a surface carrier may result in assessment of LATE RETURN CHARGES. Europe and Africa Customers Return unit to the Honeywell Customer Support Center, which issued the replacement or with prior arrangement to: Honeywell International Sarl Honeywell International Sarl UK Service Center 4 Avenue Saint Granier Edison Road or BP 3009 Basingstoke Toulouse Cedex 3 Hants, RG21 6QD, U.K. France Other International Customers Return unit to the Honeywell Customer Support Center, which issued the replacement. Shipments returning to the United States should be by the way of Burlington Air Express. If you are not served by Burlington Air Express, ship by the way of Emery Airfreight or by direct airline airfreight. Consign shipments by the way of broker select and ship to the appropriate Honeywell address for Wichita, Kansas listed on page 18. HONEYWELL WILL NOT PAY NOR REIMBURSE FREIGHT INSURANCE FEES. 9

20 Worldwide Exchange/Rental Program For Corporate Operators Exchange Core Return Policy The core ( Returning Core ) must be returned to Honeywell within 14 calendar days (21 days for shipments crossing international borders), from the date Honeywell shipped the related Exchange Unit ( Honeywell Ship Date ). If the Returning Core is not received in the specified time frame, the following actions will be taken: 1. Extended Use Fees, calculated at 5% of the Exchange Price* per day, will begin to accrue. 2. If the Returning Core is not received within 30 days after the Honeywell Ship Date, an initial invoice for the Extended Use Fees will be issued and payment will be due immediately upon receipt. A subsequent invoice will be issued for the days beyond the aforementioned 30 days, once the Returning Core is received. 3. If the Returning Core is not received by Honeywell within 60 Days after the Honeywell Ship Date, the Exchange unit will be considered purchased and the Customer will be invoiced at the current Core Value**. This will be in addition to the 60 Days of Extended Use Fees which will also be due. NOTES: A. No discount(s) apply to any Extended Use Fees B. All Extended Use Fees are not subject to the Disputes provision without clear and convincing evidence that the delayed return was beyond the control of the Customer, e.g. waybill information clearly showing control by common carrier. C. In addition to non-covered operators, this Policy includes operators that are under warranty or any applicable maintenance/service contracts (e.g. HAPP). D. Refer to page 6 regarding core return policy on licensable export controlled items. *The Exchange Price and the**core Value are those prices identified as such and provided in the SPEX Price List contained in the current version of the SPEX Catalog. 10

21 Rental Use Terms and Conditions 1. Terms and Conditions for Use of Rental Unit while Honeywell repairs Customer s unit. A. Honeywell will charge a minimum amount equal to one month s rental fees when a Customer-owned unit is submitted to a Honeywell Service Center for repair. To assist the Customer in avoiding additional rental fees, of monthly rate per week or portion thereof, the following information is provided: B. For tracking purposes, the serial number of the Customer s faulty unit must be provided during the placement of the rental order. C. The Honeywell Service Center must receive the Customer-owned unit requiring repair within 14 calendar days from the date Honeywell shipped the Rental Unit out to the customer (21 days for shipments crossing international borders). D. The Honeywell Service Center must receive the Rental Unit back within 14 calendar days from the date Honeywell shipped the customer-owned serviced unit back (21 days for shipments crossing international borders). E. If a Rental Unit is not received within 30 days from the date Customer s unit was shipped, the Rental Unit will be considered purchased and the Customer will be invoiced at the current Core Value. No discount(s) applies, regardless of existing warranty or maintenance contracts. 2. Terms and Conditions for Use of Rental Unit while other than Honeywell repairs Customer s unit. For rental transactions, for which no Customer-owned unit is submitted to Honeywell for repair, the Customer must pay for the total rental period. The minimum fee will be equal to one month rental; portions of each month will be of the monthly fee per week or portion thereof. The total rental period will be from the date Honeywell shipped the Rental Unit until the date the unit is received back at Honeywell. Note: If returning a rental unit unused, refer to the Return of Unused Equipment section of this Catalog on pages 8 and 9. Core Recovery Team Honeywell Exchange and Rental Business has introduced the Core Recovery Team to proactively manage our exchange/rental LRUs by providing customer assistance to reduce the number of delinquent returns. Please contact them with any core return questions or concerns. Core Recovery Team Phone: (Domestic); (International) corerecoveryinteam@honeywell.com 11

22 Worldwide Exchange/Rental Program For Corporate Operators PAYMENT PROCEDURES Please note that not all Honeywell entities share the same billing departments. Always review your Honeywell invoices for the correct payment procedures. If your company has an established account with Honeywell International Inc., which is not past due, invoices shall be paid in accordance with the terms of the credit agreement. If you have not established credit with Honeywell International, or your account is past due, shipments will be on credit card, C.B.D. (cash before delivery) or Wire Transfer basis. Past due accounts are subject to review and approval by the credit analyst before unit will ship. Customers paying by the way of wire transfer should process the funds to the J.P. Morgan Chase account: listed below: Payments in U.S. Dollars J.P. Morgan Chase Chicago c/o of Honeywell 1 Bank One Plaza Chicago, IL Account # ABA # Swift # CHASUS33 Payment must be made in accordance with the invoice. The Currency and Remit to address is outlined on the invoice. Changes to currency cannot be made after the order has been placed. For all payments, Honeywell asks that you provide remittance advises for all payments made to Honeywell Aerospace GCTSAERORemittance@honeywell.com. Please indicate the Honeywell invoice number and the amount to apply to each. All other forms of payment must reference the appropriate invoice number and should be mailed to: Honeywell International Inc Network Pl. Chicago, IL United States Payments must be deposited in the appropriate Honeywell International Inc. bank account by the terms payment date. Honeywell International Inc. reserves the right to apply penalties for payments not received within the agreed payment terms. Penalties equal to 5% of the purchase order price may be imposed for each 30-day period the receivable balance is outstanding. If any receivable balance becomes excessive, Honeywell International Inc. may elect to terminate shipment of products and services and may refuse to accept additional purchase orders. All costs associated with collecting past due account balances including collection agency fees, if applicable, shall be borne by the purchaser. 12

23 If there are any questions or concerns regarding payment, delays, or establishing your account to pay in a foreign currency, please contact the account representative listed on your monthly Statement of Account, or contact the Regional Manager for your location: North or South America Europe, Middle East, Africa, or India Chris Cobb Darren Maynard Telephone: Telephone: 44 (0) christine.cobb@honeywell.com darren.maynard@honeywell.com Asia (except China) China Alice Yap Linda Lee Telephone: Telephone: alice.yap@honeywell.com linda.lee@honeywell.com New Account: If you do not currently have an account with Honeywell and would like to place orders, a Customer Credit Application, Statement of Certification, and Tax Exemption Certificate, if applicable, (instructions and forms are provided on pages 83 through 89) must be completed and mailed or faxed to: Honeywell International Inc. Attn: Aero SAP Customer Master Mail Stop: 1233-M 1140 W. Warner Road Tempe, AZ FAX: Note: Electronic Credit Application and other forms are located on your selected hard drive upon installation of the BRGA Price Catalog CD, under Section 1, Administration. Remittance Information Please note: The following lockbox and overnight addresses are for check payments only. Checks must be in U.S. Dollars and drawn on a U.S. domestic bank account. The invoice number and amounts must be included on all payments. Regular mail lockbox address is as follows: Honeywell International Inc Network Pl. Chicago, IL Overnight shipping address for payments shall be sent to: JPM Chase Attn: Honeywell International Lockbox # S. Dearborn 6 th FloorChicago, IL

24 Worldwide Exchange/Rental Program For Corporate Operators Wire transfer payment instructions Payments in U.S. Dollars J.P. Morgan Chase Chicago c/o of Honeywell 1 Bank One Plaza Chicago, IL Account # ABA # Swift # CHASUS33 For all payments Honeywell asks that you provide remittance advises for all payments made to Honeywell Aerospace GCTSAERORemittance@honeywell.com. Please indicate the Honeywell invoice number and the amount to apply to each. Payment by Credit Card Honeywell accepts credit cards as a method of payment for orders that are placed on a payment prior to shipment basis only. Credit card payments are not accepted for orders that are placed with any type of extended payment terms. It is not Honeywell s intent to restrict the usage of credit cards but to ensure we maximize our value to our shareowners. Note: When a credit card is billed for the SPEX transaction, the same credit card will be utilized to bill any applicable fees related to the transaction. These fees are considered pre-authorized for billing to the credit card when applicable per SPEX policy. If you currently have open terms with Honeywell, and you wish to utilize a credit card as form of payment, please let us know of your intent to pay by credit card and provide your card information at the time of your order placement. Orders placed with Net payment terms are required to be paid by check or wire transfer on or before the invoice due date. Each transaction must identify cardholder, card number, expiration date, billing zip code, and authorization code. Credit card details are required to be provided at the time of order. Honeywell accepts payment by the following credit cards: VISA MASTERCARD AMERICAN EXPRESS DISCOVER 14

25 WARRANTY Corporate Aircraft Operators and General Aviation receive a 12-month warranty, which commences upon the purchase of an Exchange unit at the catalog list price. Simulator Operators receive a 6-month warranty. Any Exchange or repair action taken during the NEW PRODUCT or Exchange warranty period does not extend or otherwise affect the warranty expiration date. Services provided for a failed unit under NEW PRODUCT warranty include: No Charge Exchange No Charge Repair and/or No Charge Rental (during repair of unit). Services provided for a failed unit under Exchange warranty include: No Charge Exchange No Charge Repair and Billable Rental Services provided for a failed unit under REPAIR warranty include: No Charge Rental if the customer paid for a billable Rental during the initial repair of the failed unit. An exchange or rental may be provided at the exchange or rental price listed in this catalog. Customers ordering SPEX LRUs for Warranty or Maintenance Contract Support, are required to return Exchange cores within 14/21 calendar days to avoid extended use fees. Extended use fees will also be assessed on Rental returns, if returned late. Refer to page 10 of this catalog for the core return policy. WARRANTY STATEMENT Honeywell warrants that any article provided under the Exchange program will, at the time of delivery, conform to all applicable specifications and drawings, and be free of defects in material and workmanship. Honeywell s obligation under this warranty, however, shall be limited to repair of, or at Honeywell s option, replacement of any article, which is returned to Honeywell within the stipulated 12- or 6-month warranty period. However, the warranty for LRUs exchanged under new unit or exchange warranty shall not extend beyond the date of expiration of the original or exchange warranty for the given LRU. WARRANTY WILL BE DENIED IF THE UNIT S HONEYWELL INSPECTION SEALS HAVE BEEN BROKEN AND/OR THE UNIT HAS BEEN TAMPERED WITH. EXCEPT FOR THE WARRANTY SET FORTH HEREIN, NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE, SHALL APPLY TO THE ARTICLES FURNISHED HEREUNDER. HONEYWELL SHALL HAVE NO OTHER OBLIGATION OR LIABILITY, WHETHER UNDER THIS ORDER OR OTHERWISE ON ACCOUNT OF SUCH ARTICLES. IN NO EVENT, SHALL HONEYWELL BE LIABLE FOR THE LOSS OF USE OR FOR INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES. 15

26 Worldwide Exchange/Rental Program For Corporate Operators ORDER ENTRY CONTACT INFORMATION 24 Hour Service Telephone Numbers Within U.S.A./Canada (Toll Free): Within Europe (Toll Free): Within Europe, Middle East, & Africa: From Other International Locations: Fax Numbers Within U.S.A./Canada: Within Europe, Middle East, & Africa: From Other International Locations: AOG Fax Number : Addresses Within the U.S.A./Canada: CRC-SPEX@honeywell.com AOG address: AOG@honeywell.com From Other International Locations: SPEX_EMEA@honeywell.com Visit the exciting new options on our improved, easier tonavigate Web Portal at All customers globally can now obtain real time price and availability, place orders, and check order status online for avionics, mechanical, wheels and brakes products and exchange rental programs (SPEX). 16

27 HONEYWELL SUPPORT CENTERS Honeywell Customer Support Centers North America Honeywell International Inc. Honeywell International Inc. Honeywell International Inc W. Harry 8370 Dow Circle 7825 Ridgepoint Dr. Wichita, KS Strongsville, OH Irving, TX Honeywell International Inc. Honeywell International Inc. Honeywell International Inc. One Technology Center 4150 Lind Avenue SW N. 19 th Ave West 105 th Street Renton, WA Phoenix, AZ Olathe, KS Honeywell Aerospace 8840 Evergreen Blvd. Coon Rapids, MN Honeywell Customer Support Centers Europe Honeywell Aerospace Honeywell Aerospace Edison Road 4 Avenue Saint Granier Basingstoke BP 3009 Hants, RG21 6QD Toulouse Cedex 3 United Kingdom France Honeywell Customer Support Centers Asia Pacific Region Honeywell Ltd. Honeywell Aerospace Pte. Ltd. Trade Park Drive 2 Loyang Crescent Tullamarine, Victoria 3043 Singapore Australia TEL: (65) TEL: (61) FAX: (65) FAX: (61) AOG Hotline: (65) Honeywell Avionics Co. Ltd DHL Sinotrans (Shanghai) Consignment & Repair Bonded Warehouse 909 Yuan Hang Rd. Ouluo Industrial Park Shanghai, China TEL: (86) FAX: (86) chsc.logistics@honeywell.com 17

28 Worldwide Exchange/Rental Program For Corporate Operators NON-HONEYWELL DEPOTS Europe, Africa, and Middle East Apparatebau Gauting GMBH Jet Aviation Basel AG Ammerseestrasse Flughafenstr. D Gauting P.O. Box 214 Germany CH-4030 BASEL Airport TEL: Switzerland After Hours AOG Service TEL: TEL: (in Germany) FAX: TEL: (outside Germany) AOG: FAX: Jet Aviation Geneva SA 17, Route de Pré-Bois Jet Aviation Zurich AG P.O. Box 456 Bimenzaltenstrasse CH-1215 GENEVA Airport P.O. Box 1524 Switzerland CH-8058 ZURICH Airport TEL: Switzerland FAX: TEL: AOG: FAX: AOG: Execujet Middle East Dubai International Airport Execujet Maintenance PTY LTD United Arab Emirates P.O. Box 32 Lanseria International Airport 1748 Krugersdorp South Africa TEL: FAX: Deleted: South America Central America Taxi Aereo Marilia Centro de Servicio Avemex, S.A. de C.V. Av. Emilio Antonon SN Calle 4, Hangar 14, Lote 35 Chacara Aeroporto Aeroporto de Jundiai San Pedro Totoltepec SP Brazil - CEP Toluca, EDO.De Mexico C.P TEL: TEL: FAX: FAX: jmanuel.ezquerra@avemex.com.mx North America Meridian Jet Center 485 Industrial Avenue Teterboro, NJ

29 ADDITIONAL SERVICES Honeywell Aerospace Trading Honeywell Aerospace Trading specializes in providing pre-owned aircraft equipment to serve the broad needs of commercial and regional airlines, business jets, dealers, aircraft maintenance providers and the military. Honeywell Aerospace Trading offers customers the product expertise that only an original equipment manufacturer can offer. Our vast product knowledge and range of pre-owned Honeywell LRUs is unmatched in the industry. Visit us at or call us at TALK HAT ( ) or, from outside the U.S., or at Our European office may be contacted at 33 (0) Our Singapore office may be contacted at (65) Honeywell Avionics Protection Plan (HAPP) Designed for both business and general aviation, the Honeywell Avionics Protection Plan (HAPP) is an extended warranty program that offers full coverage of your Honeywell/Bendix/King Avionics. HAPP offers a variety of coverage options. Choose the plan that best meets your needs. A contract can be limited to 12 months, or may be extended over several years. Specially priced plans are also available for fleet operators. Take the uncertainty out of repair and maintenance costs. A fixed-price HAPP contract guarantees that your repair bills will not exceed your budget. NOTE: Operators covered under HAPP, are required to ensure cores are returned in compliance with the core return policy, outlined on 11 of this catalog. Cores that are returned late may result in extended use fees. For more information about HAPP, please contact one of your Honeywell Dealers or Authorized Service Centers or contact: Honeywell International Inc. Business General & Aviation Tel: Fax: Mobil: Toll-Free in U.S.: International dial:

30 Worldwide Exchange/Rental Program For Corporate Operators SPEX LIST HONEYWELL CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $47, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $47, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $53, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $53, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $47, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $47, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $53, CD-820 CONTROL DISPLAY UNIT $13,427 $6,714 $53, FX-120 FLUX VALVE $2,527 $264 $13, FX-125 FLUX VALVE $1,809 NA $4, CS-212 COMPENSATOR $2,065 NA $3, PS-143 POWER SUPPLY UNIT $2,097 NA $7, FLUX VALVE $5,062 $2,377 $11, FX-150 FLUX VALVE $3,127 NA $5, FX-220 FLUX VALVE $2,369 NA $5, SB-2021A SERVO BRACKET $1,652 NA $3, AG-222 ACCELEROMETER $6,656 NR $5, SM-482 CONTROL ROD ASSEMBLY $13,364 $6,935 $66, SM-483 CONTROL ROD ASSEMBLY $13,364 $6,935 $74, SM-484 CONTROL ROD ASSEMBLY $11,438 $5,935 $67, FX-600 FLUX VALVE $1,960 NA $5, AT-801 ANTENNA $6,634 NA $6, SM-478 CONTROL ROD ASSEMBLY $18,433 $9,565 $68, KSG0105 GYRO W/TIME CONST $6,444 $3,343 $16, KG-258 HORZ GYRO 8 PO W/SCREW $7,455 $2,314 $23, HORZ GYRO 8 DGRE W/PO $7,337 $2,228 $13, KRG-331 REMOTE YAW RATE GYRO $5,073 $1,580 $9, KRG-332 RATE GYROSCOPE $13,434 $3,074 $20, KRG-333 MULTI-AXIS RATE GYRO $12,906 $2,840 $54, KRG-333 MULTI-AXIS RATE GYRO $12,906 $2,840 $60, GYRO W/TIME CONST $6,444 $3,343 $16, GYRO W/TIME CONST $6,493 $3,369 $14, KG-102A GYRO MOUNT HIRF $4,462 $2,315 $6, KG0102A GYRO MOUNT HIRF $4,462 $2,315 $6, KI-256 FLIGHT COMMAND INDICATOR $6,973 NA $27, REMOTE VERTICAL GYRO $10,637 $5,520 $26, KTR-953 HF RECEIVER $3,885 $2,015 $41, KTR-0908 VHF TRANSCIEVER $4,583 $1,105 $15, CM XCVR LCD AUD 25K 137M 14V $1,738 $383 $3, KY-96A COM XCVR NA $357 $2, KY-96A CM XCVR LCD AUD 25K 137M 28V $1,644 $363 $1, COM TRANSCEIVER 25K 137M 14V $3,100 $952 $4, KY-196A COM XCVR 25K 137M 28V $3,410 $1,526 $4, UHF TRANSCEIVER $4,557 $1,430 $29, KCU-1051 HF ALE CONTROLLER $6,548 $1,650 $27, KPA-1052A AMPLIFIER, POWER KPA1052 $4,890 $1,509 $13, KRX-1053 RECIEVER/EXCITER KRX1053 $4,155 $1,986 $14, KRX-1053 RECIEVER/EXCITER KRX1053 $3,593 $1,796 $14, KRX-1053 RECIEVER/EXCITER KRX1053 $4,176 $1,996 $15, KAC1052 COUPLER ANTENNA $7,608 $3,911 $30, ITU-100 IRIDIUM TRANCEIVER UNIT $5,904 $1,838 $26, KY-196B COMM TRANCEIVER $4,741 $1,414 $6, KY-196B COMM TRANCEIVER $4,015 $1,228 $6, KDR-55 KDR510 DATA RECEIVER $3,053 $672 $7,084 20