Cambridgeshire County Council LAPE Annual Report 2010

Transcription

1 Cambridgeshire County Council LAPE Annual Report 2010

2 Agenda Item No. 5(c) CIVIL PARKING ENFORCEMENT (CPE) ACCOUNT 2009/10 To: Cambridge Environment and Traffic Management Area Joint Committee Date: 18th October 2010 From: Director: Highways and Access County/District Electoral Divisions/Wards: Purpose: Recommendation: All To report the financial and operational performance of CPE in 2009/10. The Area Joint Committee (AJC) is asked to note the report. Officer contact: Name: Graham Lowe Post: Parking Manager Tel:

3 1. BACKGROUND Responsibility 1.1 This report monitors performance for CPE in 2009/10 when the City Council had responsibility for CPE under an agency agreement. Following the termination of the agency agreement on 31st March 2010, Civil Parking Enforcement (CPE) is now undertaken by the County Council. Objectives 1.2 The key objective of CPE is to keep Cambridge moving through improving: Protection and enforcement of loading restrictions, bus stops, cycle lanes and traffic routes Enforcement of designated parking spaces, including disabled bays, taxi bays, and resident parking spaces Compliance with existing parking regulations Utilisation of parking spaces Emergency vehicle access Links to integrated transport strategies and policies. Income and expenditure 1.3 Income is raised through penalty charge notices (PCNs), suspensions and dispensations. Expenditure falls into the main headings of: Costs of processing PCNs and the administration of representations and appeals against PCNs Enforcement contract management, monitoring and contractor costs. 1.4 Any operational surplus or deficit is managed through the on-street parking account. 2. FINANCIAL POSITION 2.1 Appendix A shows the financial performance of the CPE account for 2009/10. This shows an operational surplus of 105,962, although this relied on a subsidy of 288,000 from the County Council. 3. PERFORMANCE INFORMATION 3.1 Appendix B sets out the key activities and performance indicators for CPE operations. 3.2 In the period to 31 March 2010, 43,132 penalty charge notices (PCNs) were issued; 1% less than in 2008/09. 81% of motorists paid their PCN at the discounted rate ( 25 or 35), a 3 % decrease from 2008/09. 14% of motorists are paying at the full rate ( 50 or 70), a rise of 2% from 2008/09 (Table 1). 2

4 3.3 The facility for customers to have access online to view supporting photographs was introduced during with the option to make payment along with the facility to enquire and challenge a PCN. Table 2 demonstrates the value to customers of these self-service facilities with an increase annually in those motorists making payment using the Internet. This saw a 4% drop in customers sending in payment by cheque/cash/postal order or visiting the cashier s office in Mandela House. 3.4 Figure 1 shows the sources of requests and enquiries for parking enforcement. This shows a continuing decline in the number of requests made, suggesting that the service is addressing public perceptions of where enforcement is most required. This also reflects the compliance monitoring information detailed later in this report. 3.5 There has been a decrease from 13% to 12% in the percentage of PCNs cancelled annually at any stage. This is the expected outcome of significant improvement to online customer information and in giving the public easier access to the appeals procedure. The service has also continued to develop a sympathetic and proportionate approach to cases where it is possible to exercise more discretion (Table 3). The fall in the cancellation rate to 0.3 % due to Civil Enforcement Officer (CEO) error (compared to 0.5% last year is encouraging but reducing the overall number of cancelled PCNs must remain a key focus for the future. 3.6 There has been a rise to 28% (compared to last year s 23%) in the percentage of all representations resulting in a PCN being cancelled which reflects the comments in 3.5 above. (Table 3) 3.7 There has been a 2% drop in PCNs cancelled before write off, where it has not been possible to trace the vehicle owner or where the DVLA do not have a record of the keeper s current address. The introduction of removals for persistent evaders and improved bailiff services probably contribute towards this drop. (Table 3). 3.8 Table 4 highlights the city s hotspots in terms of the different kinds of parking contraventions and how this picture has changed last year. The figures show increased compliance in much of the city centre but they also suggest that some of the contraventions are being displaced into the surrounding areas. 3.9 The most recent data on appeals comes from the 2008/2009 annual report of the Traffic Penalty Tribunal (TPT) formerly know as the Nation Parking Adjudication Service (NPAS). Table 6 demonstrates how few appeals are made in Cambridge, compared with many other authorities operating civil parking enforcement. The national average rate of appeal per PCN in 2008/2009 was 0.31% whereas the Cambridge rate was 0.12%, reflecting the quality of PCNs issued. Taken in conjunction with continuing high levels of payments made at the discount stage, this suggests there is public acceptance of the enforcement arrangements and that Penalty Charge Notices have been issued fairly and proportionately. 3

5 4. REMOVAL OF PERSISTENT EVADERS 4.1 The removal of persistent evaders proves a mechanism for addressing those motorists who continually flout parking restrictions and fail to pay PCNs. The trial undertaken identified any vehicle with more than 5 outstanding PCNs for removal. At its meeting in July, the AJC agreed to extend the removal scheme and to bring it into line with the TMA 2004 guidance identifying a persistent evader as a vehicle with 3 outstanding, unpaid or unchallenged PCNs. 5. COMPLIANCE MONITORING 5.1 Compliance monitoring is important in measuring the effectiveness of parking enforcement. 54 streets are monitored quarterly to record the percentage of vehicles parking in contravention. The street is visited twice in the morning and twice in the afternoon to give a representative average. Initial monitoring showed 92% compliance i.e. 92% of all vehicles monitored were observed to be parking in accordance with the regulations. The latest figures show that compliance has improved to nearly 94%. The greatest improvement has been in resident permit holder bays, from 95% to 98% compliance. The full figures as at 31st March 2009 are outlined in Table CUSTOMER SERVICE Website improvements 6.1 Extensive work has been undertaken to develop and improve the CPE website and to make available information designed to improve customers understanding of the aims and policies of CPE. An enforcement manual is available to download informing customers of the instructions given to Civil Enforcement Officers (CEOs) and a case manual describing in detail the policies and the process for handling appeals and representations. Customers can access the off-street Traffic Regulation Order (TRO) and, when necessary, any amendments are posted on the site for advertisement. In time, on-street TROs will also be available. 6.2 Enforcement patrols Responding to customer requests for enforcement is a continuing priority. Amendments were made to CEO patrolling hours as a result which received positive feedback. 6.3 Working with the Police Last year CPE worked closely with the police in addressing problems caused as a result of inconsiderate parking in streets around various special events such as Strawberry Fair. Late night patrols, up to midnight, at the weekend, that in the past had not been possible due to the serious threat of CEOs receiving abuse are now possible by having CEOs accompanied on street by a PCSO. 4

6 6.4 Educating the motorist Leaflets have been produced and are available to download on the website answering those frequent queries received from taxi drivers and those motorists who drop or collect young children from schools. The focus has been to educate motorists about best parking practice, to avoid receiving a Penalty Charge Notice. 6.5 Disabled blue badge checks Legalisation provides the opportunity for CEOs to inspect disabled blue badges on street to ensure that the badge is valid and is being used by the person for whom the badge has been issued to. This has offered the opportunity to educate blue badge holders who may be unsure about the parking benefits they are entitled to in Cambridge. On occasions where deliberately misuse of a blue badge has been suspected, communications with the County Council team responsible for issuing blue badges has led to investigations and further contact with the badge holder. 6.6 Freedom of Information requests. 10 Freedom of Information requests were made in 2009/2010 with all responded to within the required timescales. A substantial amount of this information was already available to the public via reports and the website. These have included information on parking facilities provided for motor homes and caravan users, the identifying of hotspot locations where the most PCNs have been issued and the total number of appeals upheld or rejected by TPT/NPAS. Source Documents Location Department for Transport Operational Guidance to Local Authorities: Parking Policy and Enforcement Traffic Management Act (March 2008) 5

7 CPE ACCOUNT ( ) APPENDIX A 2008/ /10 Forecast 2009/10 EXPENDITURE Employee Costs 393, , ,540 Supplies & Service Costs 801, , ,940 Recharges 203, , ,660 TOTAL EXPENDITURE 1,397,429 1,438,299 1,530,140 INCOME County contributions City Access Team contribution 164, , ,520 Constabulary staff contribution 113, , ,660 Total Income from County Council 277, , ,180 Enforcement Income Dispensations 2,870 3,170 2,500 Suspension - Residents Parking 4,817 5,435 2,300 Suspension Pay 245 1, Medical Permits 2,258 2,074 0 Penalty Charge Notices 1,222,308 1,233,066 1,225,910 Contractor rent 0 10,340 10,750 Parking Enforcement Income 1,232,498 1,256,080 1,241,960 TOTAL INCOME 1,509,598 1,544,260 1,530,140 OUT-TURN 112, ,962 0 Out-turn (surplus) 112, ,962 0 Due to County 56,085 52,981 0 Due to City 56,085 52,

8 APPENDIX B KEY ACTIVITIES REPORT Table 1 - Overview 2008/9 2009/10 Number of Penalty Charge Notices issued 43,372 43,132 Number of Higher Level PCNs Issued ( 70) ,625 Number of Lower Level PCNs Issued ( 50) ,507 Number of 8hr Patrols undertaken 4,818 4,558 Number of enforcement requests received Number of Notice to Owners issued 9, % of PCNs paid within 6 months at year end 74% 74% % of PCNs paid within 12 months at year end 75% 75% Percentage of payments made at the discounted rate 84% 81% Percentage of payments made at the full rate 12% 14% Percentage of payments made after a Charge Certificate is issued 4% 5% Percentage of PCNs where informal representations are made (note these figures now include challenges made via phone) 35% 34% Percentage of PCNs where Formal Representations are made 4% 5% Percentage of PCNs taken to Court Order 8% 7% Number of vehicles removed 8 12 Table 2 - Method of Payment of PCNs 2008/9 2009/10 Telephone payment taken by Customer Services/Cashiers 7% 7% Internet 35% 40% Touchtone (Automated telephone payment) 22% 21% Cheque/Cash/ Postal Order 36% 32% 7

9 Table 3 - Back Office Cancellations 2008/9 2009/10 Percentage of PCNs cancelled at any stage (PCNs cancelled after any type of representation is received etc) Percentage of PCNs cancelled before write off (e.g. unable to trace owner, bailiff unable to collect debt, DVLA have no record of owner etc) 13% 12% 6% 4% Percentage of PCNs that the Council cancelled because it agreed the appellant wasn t liable, or decided it couldn't discharge the burden of proving liability. (PCNs cancelled because additional evidence was received proving that an exempt activity was taking place, the driver was given the benefit of any doubt, a problem with lines or signs etc) 3% 2% Percentage of PCNs cancelled as a result of the Council exercising discretion (mitigating circumstances etc) Percentage of PCNs cancelled because they were issued in error (i.e. the Civil Enforcement Officer made a mistake) Percentage of PCNs that go to appeal (representations made after NTO is issued that are rejected and the driver/keeper appeals to NPAS/ TPT) Percentage of PCNs where an appeal is allowed (I.e. NPAS/TPT decide in favour of the driver/keeper) Percentage of PCNs where an appeal is dismissed (I.e. NPAS/TPT decide in favour of the Council) 10% 10% 0.5% 0.3% 0.08% 0.14% 0.03% 0.02% 0.05% 0.05% Representations viewed as a whole PCNs cancelled because additional evidence was received proving that an exempt activity was taking place, the driver was given the benefit of any doubt, a problem with lines or signs etc (note that these figures now include challenges made by phone) 4% 5% Percentage of representations which were allowed as a result of the Council exercising discretion (mitigating circumstances etc) (note that these figures now include challenges made by phone) Percentage of representations allowed because they were issued in error (i.e. the Civil Enforcement Officer made a mistake) (note that these figures now include challenges made by phone) Percentage of all representations resulting in a PCN being cancelled (note that these figures now include challenges made by phone) Percentage of formal representations that go to appeal (representations made after a Notice to Owner issued that are rejected and the driver/keeper appeals to Traffic Penalty Tribunal) 17% 22% 1.2% 1% 23% 28% 1.8% 3% 8

10 Table 4 Top Twenty Parking Hotspots PCNs issued Increase / decrease over previous year Parked on yellow lines Parked in a permit bay without a valid permit Parked in a Pay and Display bay without a valid ticket Parked in Pay and Display bay after the expiry of time Parked in a Disabled Bay Parked in a Loading Bay Parked on a Bus Stop Parked in a Taxi Rank Parked in a bay reserved for another type of vehicle Parked on Pedestrian Crossing Zig Zags Others Cambridge Total 18, Trumpington Street 2, % 17.3% 32.0% 2.5% 10.7% 1.4% 0.3% Park Terrace 1, % 2.6% 31.0% 59.9% 0.1% Chesterton Road 1, % 16.8% 27.0% 34.7% 1.0% 14.4% 0.1% 0.6% King Street 1, % 12.8% 24.9% 42.1% 0.1% 1.6% 3.3% 0.1% Jesus Lane 1, % 2.7% 20.0% 54.7% 18.6% 0.2% 0.5% Queen s Road 1, % 27.0% 50.0% 11.7% 0.6% 0.9% Harvey Road % 56.9% 12.3% 27.5% 1.0% Pound Hill % 4.5% 25.6% 44.6% 0.7% Tenison Road % 31.3% 28.8% 19.8% 0.3% 0.3% 0.3% Sun Street % 27.6% 69.2% 0.2% Norfolk Street % 31.2% 24.8% 40.3% 0.2% 0.4% Regent Street % 0.7% 5.5% 9.6% 0.5% 0.9% 0.9% 0.0% Regent Terrace % 64.4% 0.0% 1.2% 0.0% King s Parade % 31.2% 0.4% 0.6% 27.5% 3.9% 0.1% Parkside % 55.0% 11.6% 26.3% 7.6% 1.9% 0.6% 4.8% 0.5% St Paul s Road % 18.4% 20.5% 42.8% 1.1% Peas Hill % 0.4% 0.2% 23.1% 19.3% 0.0% Glisson Road % 44.4% 24.9% 23.5% 1.0% Brookside % 8.9% 19.3% 50.3% 0.2% Hobson Street % 63.8% 29.1% 1.7% 0.2% 9

11 Table 5 - Appeals Analysis Reasons given by Appellants 2008/9 2009/10 The Alleged Parking Contravention did not occur 81% 83% When the vehicle was parked it had been taken without my consent 0% 0% I was not the owner at the time the alleged parking contravention occurred We are a vehicle hire firm and have supplied the name and address of the hirer 0% 0% 0% 0% The Penalty Charge exceeded the relevant amount 0% 2% The Traffic Regulation Order was invalid 0% 2% Other mitigating Circumstances 0% 0% There has been a procedural impropriety by the Council 17% 11% The Notice to Owner should not have been sent because the PCN had already been paid 2% 2% Table 6 Appeals Rate Comparisons ( 10 Councils comparable for PCNs in 2008/2009) Authority PCNs issued % rate of appeal per PCN April 08 Mar April 08-Mar All Areas 3,832,322 4,035, % 0.31% Sefton 40,023 40, % 0.10% Cambridge 42,282 43, % 0.12% Wirral 39,253 38, % 0.14% Northamptonshire 41,710 39, % 0.24% Oxfordshire 62,846 47, % 0.27% Bristol 24,687 43, % 0.31% Plymouth 41,244 45, % 0.33% Southend on Sea 43,358 44, % 0.38% Luton 43,087 39, % 0.39% Trafford 42,343 37, % 0.50% Medway 41,161 43, % 0.82% Source: Traffic Panel Tribunal (England & Wales) Annual Report 2008/2009 Figure 1 - Who Makes Enforcement Requests Other 6% Police 3% Coaches 1% Council Staff 6% Councillor 6% General Public 11% Resident 67% 10

12 Table 7 Cambridge City Council use of CPE surpluses in 2006/07-07/08-08/09, and commitments for Schemes 2006/ / / / Contribution to the additional costs of the Concessionary Fare Scheme 88,510 2 Provision of Sunday Park and Ride services 5,325 3 Purchase of emergency rescue vehicle for Grand Arcade car park 13,000 4 Purchase of surface cleaning machine for Grand Arcade car park 28,000 5 Provision of green parking bays and charging units 5,000 6 Dial-a-ride bus 17,000 7 Feasibility study on scheme to encourage use of low emission vehicles 2,500 8 Start up costs for Car Club 6, Electric vehicle charging 12, Free car park signage/lines 3, Traffic Management Act implementation 10, Consultancy for review of shop mobility 7, Repair and Renewal of Pedestrian Paving at entrance to Queen Anne Car Park 3, Energy Service Innovation Fund 50, Car Club location expansion 6, Low emission car discount scheme setup and consultation 25, LED car park lighting installation 10, Grand Arcade Balustrades 10, One off contribution towards the installation of smart card readers on Stagecoach buses 15, Installation of a Corrosion Monitoring system into Park Street Car Park 47,000 Totals 93,835 71,500 32, ,620 Table 8 Compliance Monitoring Survey Data as of March 31st 2010 All Restrictions Total 93.84% Resident Bays 98.10% Pay + Display 88.46% Other Permit bays 86.49% Disabled bays 93.18% Yellow lines 70.35% All others 87.83% 11

13 Agenda Item No: 5(a) OFF-STREET CAR PARKING CHARGES To: Cambridge Environment and Traffic Management Area Joint Committee Date: 18 October 2010 From: Head of Specialist Services Electoral division(s): Purpose: Recommendation: All To consider a package of proposals for changes to off-street car parking charges to be implemented from 1st April The Area Joint Committee (AJC) is recommended to support the changes to off-street car parking charges as set out in Appendix A. Officer contact: Name: Paul Necus Post: Head of Specialist Services paul.necus@cambridge.gov.uk Tel:

14 1. BACKGROUND 1.1. The terms of reference for the AJC include the following:- To exercise, within the context of the policies of the two Authorities and budgets delegated to it by the County Council s Environment and Transport Committee and the City Council s Environment Committee, the powers of each Authority on the following issues within the area of Cambridge City: - Setting off-street parking charges The City Council s budget for the financial year 2011/12 requires increased income from car park charges to meet increased operational costs and to ensure that other transport related services funded by the Environment Committee can continue to be supported Proposals for changes to car parking charges need to be consistent with five main strategic objectives: To provide car access to the city centre for those who need it as part of the integrated transport and access strategy for Cambridge set out in the County Council s Local Transport Plan. To support the vitality and viability of the city centre, particularly the business, retail and leisure sectors. The city centre car parks are particularly important to the success of the evening and night-time economy, and Sunday trading. To provide a high quality of customer service, particularly in relation to information, convenience and personal safety. To minimise queuing in order to protect local environmental quality, minimise customer stress and reduce congestion. To run a cost-effective and profitable service to enable financial surpluses to be reinvested in local services and facilities Besides carrying out investigatory surveys at Park Street car park, and a deep clean of the Grand Arcade car park, 2010/11 has seen new electric car charging equipment installed at Queen Anne Terrace and Grafton East and major projects are underway to install LED lighting into the Grand Arcade Annex car park, rebuild a perimeter wall at Grafton West car park, and effect repairs to Adam and Eve Street and Petworth Street car parks. 2. PROPOSALS FOR 2011/ The task of setting parking charges has to balance a variety of sometimes conflicting aims. The current proposals aim to be consistent with the major objectives above and also to contribute to the medium term objective of reducing Cambridge s carbon footprint. At the same time charges need to be consistent with policy that encourages the shift away from on-street parking to off-street parking and from car parking to Park and Ride services and other sustainable alternatives to car use. Proposals for 2011/12 aim to maintain the following particular policy principles: To discourage long-stay parking in car parks To maintain affordable, value for money costs for short-stay parking To encourage use of car parking at off-peak times such as early evening To maintain differential pricing between Saturday and the other days of the week 2

15 To maintain differential pricing between Grand Arcade and other car parks to reduce queuing. To bring Sunday pricing more in line with weekdays pricing given the very busy nature of the city on Sundays. 3. WEEKDAY AND SATURDAY PARKING 3.1. Increases in charges for short and medium stays on weekdays and Saturdays are limited to a maximum of 10 pence per hour across the multi-storey sites. For most short-stay parking bands, the increase is limited to 10 per session. Long stay parking (over 5 hours) increases by 1 except at Queen Anne Terrace, where there is no increase to the all-day rate. 4. EVENING PARKING 4.1. In April 2007 cheaper hourly evening parking rates were introduced from 5.00 p.m., instead of 6.00 p.m., to support and promote the early evening economy. It is proposed to raise the cost of evening parking by 10 pence per hour from April 2011, except at Queen Anne Terrace, where prices are frozen. 10p per hour is the minimum price rise due to the coin handling capacity of the ticket machines. 5. SEASON TICKET PARKING 5.1. Season tickets are available for Queen Anne, Grafton East, and Castle Hill car parks. These tickets, that have all been allocated, are not generally available but are limited to businesses with an address within the City for Queen Anne, to businesses within a very limited area in the vicinity of the Grafton Centre for Grafton East and on a more general basis at Castle Hill. In 2007/08 season ticket charges were set for the first time based on emission levels of vehicles. It is proposed to continue to charge on this basis, using bandings that correspond to the way in which Vehicle Excise Duty now applies, and to freeze the costs of season ticket parking for 2010/11, except for season ticket holders at the Grafton Centre with vehicles at the top levels of emissions, where a 5% increase is applied. 6. SUNDAY CHARGES 6.1. Sundays in Cambridge are, at times of the year, now busy as weekdays in terms of congestion in the city centre, albeit at different times of the day. Sunday off-street car parking charges are proposed to increase by 10 pence per hour on all multi-storey sites except Queen Anne Terrace, where prices are frozen. This proposal continues the broad alignment of pricing at the Park Street and the Grafton Centre car parks in line with weekday charges for shorter stays, although the Grand Arcade and Queen Anne Terrace still remain cheaper on Sundays than during the week. 7. SUMMARY 7.1. In summary, the report proposes the following main changes to charges for 2010/11: Multi-storey off-street car parks: Short-stay rates to increase by a maximum of 10 pence per hour on weekdays and Saturdays; 3

16 Evening rates increased by 10 pence per hour except at Queen Anne Terrace where there is no change to the evening tariff; Sunday rates increased by 10 pence per hour except at Queen Anne Terrace where there is no change to the Sunday tariff; Long stay charges to increase by 1, except at Queen Anne Terrace where there is no change to the long-stay charge; No increases for season ticket parking except for higher band season tickets at Grafton East car park, which rise by 5%. Pay and display off-street car parks: Increases in rates by up to 10 per hour for short stays on car parks except at Adam and Eve Street where, in order to enable part-hour payment an increase of 10 pence is applied to every 30 minute stay (i.e. the hourly rate rises by 20p, and the maximum stay is 2 hours). No increases for season ticket parking. A new short-stay tariff for 2 hours at Castle Hill car park Taken together, this package of changes maintains the strategic objectives for a differential pricing structure between Grand Arcade and other car parks and between weekday and Saturday parking charges. These proposals represent an average increase of 5.9% in prices on charges for 2010/11, and take into account the requirement for the local authority to pay the increased rate of 20% VAT on parking fee income from 1 January The specific proposals are summarised in Appendix A. Source Documents Best Value Fundamental Service Review of Off-Street Car Parks (January 2002) Location Mill Road Depot Cambridge 4

17 APPENDIX A PROPOSED OFF-ST Charges 2011/12 MULTISTOREY CAR PARKS 2011/ /12 Present (2010/11) 2011/ /12 Grand Arcade Weekday Sat Weekday Sat Weekday Sat Mon-Fri Sat Mon-Fri Sat % change % change 1hr % 5% 2hrs % 5% 3hrs % 5% 4hrs % 1% 5hrs % 3% over 5 hrs % 4% evenings & overnight % 11% Queen Anne Mon-Fri Sat Mon-Fri Sat Weekday Sat 1hr % 9% 2hrs % 9% 3hrs % 6% 4hrs % 2% 5hrs % 9% 6hrs % 6% over 6 hrs % 0% evenings & overnight % 0% Season Tickets emissions based emissions based Park Street Mon-Fri Sat Mon-Fri Sat Weekday Sat 1hr % 6% 2hrs % 6% 3hrs % 4% 4hrs % 2% 5hrs % 3% over 5 hrs % 5% evenings & overnight % 17% Grafton East Mon-Fri Sat Mon-Fri Sat Weekday Sat 1hr % 6% 2hrs % 6% 3hrs % 4% 4hrs % 2% 5hrs % 3% over 5 hrs % 5% evenings & overnight % 17% Season Tickets emissions based emissions based 5

18 Grafton West Mon-Fri Sat Mon-Fri Sat Weekday Sat 1hr % 6% 2hrs % 6% 3hrs % 4% 4hrs % 2% 5hrs % 3% over 5 hrs % 5% evenings & overnight % 17% Sundays per hour 2011/ /11 % GA % QAT % PST 1.80 GRE 1.80 GRW % % % SURFACE CAR PARKS ADAM AND EVE STREET CAR PARK Monday to Saturday 8.00 am to 7.00 pm Sunday am to 5.00 pm Maximum stay 2 hours Evenings and overnight Charges 2011/ /11 % New Previous % 60p for 20 minutes 80p for 30 minutes 13% Free Free 0% CASTLE HILL CAR PARK Monday to Saturday 8.00 am to 7.00 pm Evenings, overnight and Sundays Charges 2011/ /11 % New Previous % Up to 2 hours 2.00 n/a Free Free 0% 2-4 hours % Free Free 0% over 4 hours % Free Free 0% GWYDIR STREET CAR PARK Monday to Saturday 9.00 am to 5.00 pm Maximum stay 2 hours Charges 2011/ /11 50p for 20 minutes 70p for 30 minutes % Evenings, overnight and Sundays % New Previous 0% 7% Free Free 0% RIVERSIDE Monday to Saturday 9.00 am to 5.00 pm Maximum stay 8 hours Evenings, overnight and Sundays % Charges 2011/ /11 % New Previous 0% 50p for 30 minutes 30p for 20 minutes 6 9% Free Free 0%

19 SEASON TICKET CHARGES - Based on Emissions Levels NEW RATES - GRAFTON EAST CAR PARK Car park quarterly charges for 2011/12 all options Petrol and diesel car (C O 2 (g/km) Present 2010/11 Proposed 2011/12 Percentage Changes a. to % b % c % d % e % f % g % h % I % j % k % l % m. over % V ehicles Registered before 1 March 2001 (based on engine size) Engine size under 1549cc % Engine size over 1549cc % NEW RATES - QUEEN ANNE TERRACE CAR PARK Car park quarterly charges for 2011/12 Petrol and diesel car (C O 2 (g/km) Present 2010/11 Proposed 2011/12 Percentage Changes a. to % b % c % d % e % f % g % h % I % j % k % l % m. over % V ehicles Registered before 1 March 2001 (based on engine size) Engine size under 1549cc % Engine size over 1549cc % NEW RATES CASTLE HILL CAR PARK Car park quarterly charges for 2010/11 Petrol and diesel car (C O 2 (g/km) Present 2010/11 Proposed 2011/12 Percentage Changes a. to % b % c % d % e % f % g % h % I % j % k % l % 7

20 DISABLED BADGE HOLDERS First three hours parking free, on production of a valid Blue Badge to a City Council car park attendant at Grand Arcade, Park Street, Grafton East, Grafton West and Queen Anne Terrace car parks. Three hours free parking between 8.00 am and 7.00 Monday to Saturday and between am and 5.30 pm Sunday at Adam and Eve Street car park and between 9.00 am and 5.00 pm Monday to Saturday at Castle Hill, Gwydir Street and Riverside car parks, on display of a valid Blue Badge in vehicle (No Change). For durations of stay in excess of three hours the normal car park charges will apply as if from the first hour, i.e. the fourth hour will be charged as if it were the first hour, the fifth hour as if it were the second hour, etc. At all other times the normal car park charges will apply. 8

21 Agenda Item No: 5(b) ON-STREET PARKING CHARGES To: Cambridge Environment and Traffic Management Area Joint Committee Date: 18th October 2019 From Electoral wards/divisions: Director: Highways and Access All Purpose: Recommendation: To consider changes to on-street parking charges in Cambridge to ensure the long term viability of the on-street parking account. The Area Joint Committee (AJC) is invited to comment on the revised on-street parking charges set out in Tables 2 and 3 of the report. Officer contact: Name: Graham Lowe Post: Parking Services Manager graham.lowe@cambridgeshire.gov.uk Tel:

22 1. BACKGROUND 1.1 Historically, the on-street parking account has generated a healthy annual surplus that has been used to fund various transport related operations and schemes. The use of parking income is ring fenced to transport or environmental projects by legislation. 1.2 Income is generated through pay and display charges and residents and visitor parking permit fees. The gradual reduction in the number of pay and display spaces as road space is used for other uses has impacted on income and the annual surplus has been reducing over the last few years. Residents and visitor permit charges have not been reviewed since The account currently funds: the deficit from civil enforcement operations Park & Ride site operations rising bollard operations and transponders car park information system operation a contribution towards the cost of the City Council s shop mobility scheme. 1.4 Many of the pay and display ticket machines in Cambridge are well past their intended lifespan and urgent investment is needed to ensure its future operation. Increased income from parking charges is probably the most realistic way of funding a replacement programme. 1.5 In response to the diminishing annual surplus and the prediction of a deficit next year, a more robust budget process is now being put in place, with the county s Cabinet assuming responsibility for setting parking charges. 1.6 The costs of the operations supported through the on-street account have been reviewed to assess the budget needs over the coming years. By far the greatest call on the parking account surplus is the operation of Park & Ride sites which current costs around 1 million per annum. The cost of site operations has increased in recent years as the sites age and maintenance costs increase. The Park & Ride service is being reviewed to consider ways of reducing costs and it has been assumed that savings will be made in future years to reduce the call on the on-street parking account. A review of civil parking enforcement is also in hand to assess the potential for savings. 1.7 Based on the expected costs to be met in the coming years, parking charges have been reviewed to set levels that can be expected to generate the required income. 2. PROPOSED CHARGES Pay and Display 2.1 Appendix A shows the current and proposed pay and display parking tariffs. These changes have taken into account the policy requirement to ensure that on-street charges are greater than off-street charges. In some areas on the periphery of the city centre (Tariff 5 locations), where off-street parking provision 2

23 impacts little on on-street parking and where longer term parking is permitted, past increases in tariffs have resulted in little or no additional income. Therefore, it is proposed to reduce the charges at these sites with the expectation that greater income will be generated. 2.2 Most tariffs were approved for increase earlier this year and have been implemented over the summer. It was estimated that the gross annual increase in revenue would be of the order of 16%. It is too soon to monitor the real change in revenue from these changes. Tariffs 9 and 10 were left unchanged as the increased revenue would barely meet the costs of the tariff change. 2.3 This year s change in Tariff 1 was achieved by changing the minimum time that could be purchased for 15 minutes to 12 minutes. This has caused some customers difficulties in calculating the cost of their stay. It is proposed that the tariff is changed to 1 for 20 minutes, i.e. 3 per hour; an increase of 20%. 2.4 The bays controlled by Tariffs 2 and 6 are located within or immediately adjacent to the Core area and it is proposed that the tariff for these bays is increased to Tariff 1 levels and the hours of operation extended from 9 am to to 8.30 to 6.30 pm. For both tariffs the period of maximum stay would be unchanged. Taken together, the proposed changes to on-street tariffs will raise around 139,000 in additional income. Residents, Business, Medical Practitioner and Visitors Permits 2.5 In general terms, residents permits are currently 41 per annum per vehicle for schemes that operate 6 days per week and 50 for 7 days per week. Business permits are 61.5 per annum per year. Visitors permits are 1 per day for each visitor s vehicle. Permit charges were last increased in January The Retail Price Index (RPI) increase (Jan 2001 to Apr 2010) is 29%. 2.6 Changes to permit costs are subject to formal advertisement and consultation to change to the Traffic Regulation Order, which is costly in staff time and advertising costs. Unless unforeseen budget pressures arise, it is proposed that new residents permit charges are fixed for 3 years and that the current levels are increased by the RPI since 2001 plus an inflation element for the next 3 years resulting in a 33% increase. 2.7 The basic scheme charge of 41 (9am to, Monday to Saturday) has been increased by inflation and then used as a base from which the charges for the other scheme regimes have been calculated on a pro-rata basis. Appendix B sets out the existing and proposed permit charges. 2.8 Visitors permit fees are currently 1 per day which would rise to 1.33 if subjected to the same inflationary rise applied to residents permits. Parking policy advocates that visitors permit charges should equate more to bus fares and the Park and Ride fare offers a good comparator. Currently, the P&R return fare is 2.30 when purchased from a ticket machine. 3

24 2.9 Visitors permit fees are significantly lower than P&R fares and it is proposed that they increase to 1.60 per day, again fixed for 3 years, with the intention of a further review after three years to attain closer parity with P&R fares It is proposed that business permits remain fixed at 1.5 times the residents permits charge and that medical practitioners permits remain fixed at the same rate as residents permits Taken together these changes in permit charges will raise an additional 123,000 income per annum. 3. ON-STREET ACCOUNT 3.1 A modest surplus is expected this year but It is anticipated that the on-street account will go into deficit next year. Further savings are to be made next year and in subsequent years in the costs of operating Park & Ride sites and Civil Parking Enforcement to help balance the on-street account. Taking these savings into account and the extra income from the increases in parking and permit charges, it is predicted that the account will retain a surplus. The predicted account out-turns are set out in the table below. Predicted on-street account out-turn Financial year Out-turn 2010/11 32, /12 5, /13 219, /14 409,000 Source Documents On Street Parking Account AJC Agenda & Minutes 12/07/10 Location Castle Court Shire Hall 4

25 APPENDIX A ON STREET PAY AND DISPLAY PARKING CHARGES AND TIME LIMITS REF STREETS OR PARTS OF STREETS Existing TARIFF Proposed TIME LIMIT HOURS OF OPERATION Existing Proposed 1 Free School Lane, Jesus Lane, King Street, Manor Street, Park Terrace, Trumpington Street (north of Silver Street) 50p for 12 minutes 50p for 10 minutes 1 hour Monday to Saturday 8.30 am to 6.30 pm 2 Brookside, Lensfield Road, Regent Street (south of Park Terrace), Tennis Court Road, Trumpington Street (south of Silver Street) 3 Newnham Road (west side near Maltings Lane), Queen s Road 4 Abbey Road, Arthur Street, Bateman Street, Beche Road, Canterbury Street, Castle Street, Chesterton Road, Devonshire Road, Emery Street, Fisher Street, Glisson Road, Gwydir Street, Harvey Road, Histon Road, Holland Street, Kingston Street, Mawson Road, Mill Street,, Norfolk Street, Northampton Street, Norwich Street, Panton Street, Pemberton Terrace, Pound Hill, Priory Road, Ravensworth Gardens, Russell Court, Russell Street, St. Barnabas Road, St. Paul s Road, St. Peter s Street, Saxon Road, Shelly Row, Tenison Avenue, Tenison Road (north of George Pateman Court), Mill Road Council Depot Access Road 50p for 15 minutes 50p for 15 minutes 20p for 15 minutes 50p for 10 minutes 2 hours Monday to Saturday 9.00 am to 5.00 pm No change 2 hours Monday to Friday 9.30 am to 5.00 pm Saturday 9.00 am to 5.00 pm (No Waiting Monday to Friday 8.30 am to 9.30 am) No change 2 hours Monday to Saturday 9.00 am to 5.00 pm Monday to Saturday 8.30 am to 6.30 pm 5 Gresham Road, Lady Margaret Road, Mount Pleasant, Newnham Road (adjacent to Lammas Land), Newnham Walk, Ridley Hall Road, Sidgwick Avenue, West Road, Wordsworth Grove 20p for 10minutes 50p for 30 minutes 4 hours Monday to Saturday 9.00 am to 5.00 pm 5

26 REF STREETS OR PARTS OF STREETS Existing TARIFF Proposed TIME LIMIT HOURS OF OPERATION Existing Proposed 6 Sun Street 50p for 15 minutes 7 Chesterton Road (outside numbers 34 to 46) 20p for Milton Road (Mitcham s Corner) layby adjacent to Springfield 10 minutes Road 8 Clarendon Road, Shaftesbury Road, Station Road, Trumpington Road, Union Road Huntingdon Road, Broad Street, River Lane, Riverside, Walnut Tree Avenue St. Matthew s Street, Sturton Street, Tenison Road (south of George Pateman Court) 20p for 10minutes 9 Bentley Road, Newton Road 5p for 15minutes 10 Parkside (o/s nos ) 50p for 20minutes 50p for 10 minutes 1 hour Monday to Saturday 9.00 am to 5.00 pm Monday to Saturday 8.30 am to 6.30 pm No change 1 hour Monday to Saturday 9.00 am to 5.00 pm 50p for 30 minutes No change 30 minutes No change 20 minutes 8 hours Monday to Saturday 9.00 am to 5.00 pm Monday to Saturday 7.00 am to 5.00 pm Monday to Saturday 9.00 am to 5.00 pm 6