Fun & Safety Guide. - Policies & Procedures - Accessibility Guide - Ride Safety Guidelines

Transcription

1 Fun & Safety Guide - Policies & Procedures - Accessibility Guide - Ride Safety Guidelines Seabreeze Park 4600 Culver Rd. Rochester NY (585)

2 Seabreeze Fun & Safety Guide This guide is designed to give you information about the park's policies and to assist you in planning your visit to Seabreeze. Please review this information; if you have any additional questions or require assistance, visit the Guest Services building. Safety is our #1 concern. The park is committed to providing a safe, funfilled environment for our guests - and we strictly enforce all state and manufacturer regulations. Also please note the rules and regulations posted around the park and at the attractions. These rules are in place for safety s sake; please follow them to ensure a safe, enjoyable visit. General Information Guest Services: Please visit the Guest Services building, located just next to the carousel, to speak to someone about guest services. Or ask one of our park employees - they ll point you in the right direction. Motorized Scooters & Strollers: Motorized scooters and strollers are available for daily rental on a limited, first come, first served basis. You must have a valid driver s license to rent these items. Please visit the Arcade for rentals. First Aid: A medic is always on duty to provide first aid. If you have a medical emergency, please notify a park employee who will call for assistance. The park's first aid office is located in the Guest Services building. Lost and Found: All items found at the park are turned in at the Guest Services building. If you lose an item while on a ride, we will search for the item as soon as possible, but an immediate search may not be possible. Please visit Guest Services to report any lost items; leave your name and number in case your item is found after you leave the park. The waterpark closes before the rest of the park and some areas will be closed off. Items left in those areas will be removed at closing and taken to lost & found. Collect those items, before the gates are locked. Seabreeze is not responsible for any personal belongings; do not leave any items unattended. For your safety, rent a locker located in the waterpark. Restrooms: Restrooms are located between the Carousel and pizza stand; between the Wave Swinger and the Bumper Cars; and in the waterpark bathhouse. Parking: Parking is free at Seabreeze. A limited number of spots for guests with disabilities are available first-come first-served, and are located closest to the gates. For further assistance in finding a spot, please ask an attendant. 1

3 Service Animals: A service animal - a dog that has been individually trained to do work or perform tasks for the benefit of a guest with a disability - is permitted in the park. Comfort animals are allowed in the park but not on rides. Animals must be leashed and under the owner's control at all times. Animals may not go on any attraction where their presence might jeopardize the safety or well-being of another guest; speak to Guest Services for more details. If you plan to ride, please bring someone to care for your animal; they cannot be left unattended or with a park employee. Owners must clean up and dispose of any animal waste. Rain Policy: If it rains on the day of your visit, some attractions may close temporarily. If park management determines that a majority of rides have been closed for more than one full hour due to weather, rain checks will be offered. It must be still raining in order to get a rain check, you must still be at the park, and all members in your party must be present to receive rain checks. Your wristbands will be removed by park staff and you must leave the park upon receipt of the rain check. When the rain stops and the rides re-open, the distribution of rain checks will end. If it rains later on in the day, the process will begin again: management will determine if a majority of rides have been closed for another full hour, and will issue rain checks. No refunds. Group food service provided by Seabreeze in the picnic groves will continue during inclement weather in accordance with their pre-arranged schedule. The Following are Not Allowed In The Park: - No alcoholic beverages. - No audio devices, except with the use of headphones. - No glass containers. - No weapons or sharp objects. - No running, unruly behavior, profanity and obscene gestures. - No bikes, skateboards or other balanced vehicles. - No smoking except in designated areas. - No grills or public grilling of food. - No pets or other animals except service animals (see above). Carry-In Items: For the safety of our guests, we reserve the right to inspect all coolers, picnic baskets, and other containers brought into the park. No Grilling: The cooking of food is not permitted in our public groves or in the parking lots. Grills are not allowed nor are they available in the public groves. Re-entry: Guests may leave the park and return that day, provided they leave their wristband on. A Spectator Pass purchaser must get a re-entry hand stamp and show their receipt for re-entry. 2

4 Food Allowed & Public-Use Picnic Tables: You are allowed to bring food and non-alcoholic beverages into the park, but no glass containers or knives. A few tables are located between the Flume and the Lazy River, and also by the Wave Pool. Tables are offered on a first-come, first-served basis. The park cannot guarantee the availability of a picnic table on any given day. If you'd like to rent a private picnic grove to ensure your party gets a spot of your own and a grill for cooking, contact the Group Sales Department. Tables located near the park food outlets are reserved for patrons of the food stand. Public picnicking at those tables is not allowed. Food Allergies: Despite taking precautions, cross-contact with peanuts, tree nuts, soy milk, eggs, wheat, fish or shellfish can occur in food production areas. Dress Code: Our dress code is designed to maintain the park's safe family atmosphere. Shirts & shoes must be worn at all times, except when in the waterpark. Females must wear tops at all times, except when nursing. Clothing or tattoos with inappropriate language or graphics are not permitted. Smoking: Seabreeze is smoke-free. You may smoke only in a few designated areas, and smoking is not allowed on any attractions or in any queue lines. Riding The Rides & Water Attractions Rider Responsibility Law: New York State Law states... there are inherent risks in the participation in or on the amusement device. Since it is recognized that the participation in or on the device may be hazardous regardless of all feasible safety measures that can be undertaken by the device owner or operator there is a duty for the patrons to become apprised of the warnings and the risks inherent in participation in or on such amusement device, patrons shall familiarize themselves with the posted safety warnings so that they may make an informed decision of whether to participate in or the device notwithstanding the risks. (NYS Labor Law Article 27 Sec.870e). For more information, visit Fun & Safety Guidelines: Certain attractions have restrictions based on height and/or size as well as physical or medical conditions. Signs are posted at the entrance to each attraction that provide guidelines about restrictions and safety. Please follow these rules to ensure a safe experience for you and others. Decide before you ride. Watch the ride in operation and read all warnings before you determine whether a particular ride is really for you. Restrictions are subject to change at any time without notice. 3

5 Guests with recent surgery, heart problems, high blood pressure, neck or back problems, seizures, pregnancy, or have any other condition that may be aggravated by riding must use discretion in selecting which rides to ride. You know your medical history and any restrictions or limitations the park does not. It is up to you to use good judgment when deciding which rides to ride. If you suspect your well-being could be at risk, or you could aggravate a preexisting condition, do not ride the ride. Wristbands: People planning to ride the attractions are expected to wear a park issued wristband. In the event that an individual has special needs that prevent him from wearing a wristband, a responsible companion will need to wear a second wristband in order for both people to ride the attraction. Guests requiring the second wristband option should visit a Gate Services window. Evacuation of Rides: Be aware that, although remote, there is always the possibility that a sudden, unexpected ride stoppage may occur. If that does happen, riders may be required to evacuate the ride over catwalks or travel down steeply inclined ramps or tight steps. Anyone unable to evacuate may need to wait, restrained in their seats for extremely long periods of time, until assistance arrives. Please consider this before deciding to ride. Securing Loose Items: For safety's sake, all loose items must be left with a nonriding companion or stored in a park rental locker. Employees are not allowed to care for your personal belongings, so please don t ask them to watch your things. Seabreeze is not responsible for any lost, stolen or damaged items. Camera Policy: For safety s sake the use of cameras - including cell phones - while riding any park attraction is prohibited. Any such equipment must be treated as a loose item and be secured or left with a non-riding companion. Line Jumping: You must enter the line at the end. Guests are not allowed to leave and return for any reason, hold a spot for someone else, join someone already in line, jump any fences or chains, or cut through the line. Violations of these rules may result in your loss of ride or park privileges. Please respect others and don't line jump. Restraining Guests of Exceptional Size or With a Disability: All passenger restraint systems, including lap bars, shoulder harnesses and seatbelts, must be positioned and fastened properly to allow guests to ride. Due to rider restraint system requirements, guests of exceptional size may not be accommodated on some of our rides. Those whose size does not allow for the proper use of safety measures and devices are not permitted. Those with a physical and/or mental disability such that they cannot use the safety devices properly are not permitted to ride. 4

6 Accessibility: In order to go on an attraction you must meet all restrictions, be mentally alert, able to hold on as required without any assistance, be able to enter and exit a vehicle without help from Seabreeze staff, utilize all safety devices & restraints, and safely evacuate the ride if needed. In order to ride the waterslides, guests need to be able to ascend slide tower steps without assistance from park staff. Seabreeze management reserves the right to refuse any guest access to an attraction which management deems unsafe for the individual. Park staff is not permitted to, nor trained to, physically assist guests onto or off the attractions. Visiting with an Assisting Aide: Guests with disabilities may require an aide during a visit to Seabreeze. An aide who is aware of your needs can assist with maneuvering through the park, transferring on attractions, providing assistance in the event of an evacuation and remaining with a service animal if needed. Park staff is not permitted or trained to physically assist guests onto or off the attractions. You may want to consider bringing an aide when coming to the park. There is no special admission price for people with disabilities; if the guest is required to have an aide, that aide receives complimentary admission. To use this option, please stop by the Guest Services building. Wheelchair Access to an Attraction: A guest in a wheelchair and one assisting aide may enter most attractions through the exit gate. Signs are posted at each attraction showing where to enter. Please wait for the ride operator to indicate that it is safe to enter before proceeding. Immediate seating may not be available, but you will be accommodated as soon as possible. Please inform the operator if you intend to ride with other specific guests who are waiting in the queue line. Casts: Guests wearing properly restrained casts may ride the rides and water attractions; provided that all ride safety requirements are met. Artificial Limbs & Amputees: Guests who are amputees or those with artificial limbs may be unable to participate on some rides due to the inability to be properly restrained during the ride. Guests must securely lock or remove any prostheses before boarding to ensure the safety of all guests. Sign Language Interpretation: An interpreter will be provided upon written request at least one week prior to your visit. Please send an to info@seabreeze.com and include your name, phone number, date of your visit and details on what information needs to be interpreted. Please Note: the policies, guidelines and other information contained in this document are subject to change at any time. This document does not include all park policies, and should not be considered fully comprehensive. If you have additional questions, please ask. This booklet is intended as an overview guide, and all information is meant to assist the guest with their visit to Seabreeze. 5

7 Ride Specifications Balloon Race A rotating circular ride, where passengers seated in a basket will ascend to a height of approximately 30 ft. Riders can spin their own baskets if they choose. Riders should expect mild centripetal forces. Height Requirement: Minimum 38 tall. Those under 42 tall must be accompanied by a Responsible Person*. Physical Requirement: A, C, D, E, F (see symbols below). Rider must be able to sit up unsupported and hold on. Barnstormer A low speed, circular-motion ride for young children. Riders control a lever that allows them to maneuver the plane up and down. Height Requirement: Minimum 36 tall, maximum 55 tall. Physical Requirement: A, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a seatbelt. Bear Trax A junior roller coaster with quick drops, twists and turns, and forces from all directions. The ride makes two rotations around the track. Note: Adults w/children may not ride in the back seat. Height & Size Requirement: Minimum 36 tall. Guests over 58 must ride with a child in their party. Ride may not accommodate guests of exceptional size. Physical Requirement: A,B,D,E,F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a seatbelt and lap bar. Rider must have 2 legs to the knee. CAUTION: this attraction is not recommended for guests using wheelchairs, due to the extreme difficulty and extended duration of time needed to evacuate the ride in the rare event of a ride stoppage. Refer to Evacuation of Rides, page 4. 6

8 Bobsleds A roller coaster with steep drops, quick twists and turns, and strong forces from all directions. Height Requirement: Minimum 38 tall. Riders 38 to 48 tall must be accompanied by a Responsible Person*. Physical Requirement: A,B,C,D,E,F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a lap bar. Rider must have 2 legs to the knee. CAUTION: this attraction is not recommended for guests using wheelchairs, due to the extreme difficulty and extended duration of time needed to evacuate the ride in the rare event of a ride stoppage. Refer to Evacuation of Rides, page 4. Bumper Cars Drivers bump into each other while traveling one-way in an oval pattern. Riders should expect strong forces and frequent bumps from all directions. Height & Size Requirement: Minimum 42 tall to ride, 50 to drive. Those tall must ride as a passenger, with a Responsible Person* driving. Ride may not be able to accommodate guests of exceptional size. Physical Requirement: A,B,C,D,E,F (see symbols below). Rider must be able to sit up unsupported, hold on, brace themselves and be restrained by a lap bar. Carousel A circular motion ride with horses and chariots. Some horses go up and down. Height Requirement: Those under 42 tall must be accompanied by a Responsible Person*. Physical Requirement: A,F (see symbols below). Rider must be able to sit up unsupported and hold on. An adult may stand alongside and assist by holding a small child riding a horse. Wheelchair Access: Enter through Exit. A wheelchair ramp is available. Wheelchair space is available in front of a chariot. 7

9 Flying Turtles A children s circular ride. Guests ride in a turtle-shaped car along a circular track with minor rocking motion and up & down patterns. Height Requirement: Maximum 55 tall. No infants; children must be able to walk on their own to ride. Physical Requirement: A, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a safety bar. Wheelchair Access: Use the Entrance. Transfer to ride vehicle. Jack Rabbit A fast-paced roller coaster with steep drops, sharp corners and a dark tunnel. Riders face strong forces from all directions. Height & Size Requirement: Minimum 48 tall. Ride may not be able to accommodate guests of exceptional size. to sit up unsupported, hold on and be restrained by a seatbelt. Rider must have 2 legs to the knee and the ability to hold on. Wheelchair Access: Enter at the south end of station. Transfer to ride vehicle. CAUTION: this attraction is not recommended for guests using wheelchairs, due to the extreme difficulty and extended duration of time needed to evacuate the ride in the rare event of a ride stoppage. Refer to Evacuation of Rides, page 4. Kiddie Boats A low-speed, circular motion boat ride for young children. Height Requirement: Maximum 55" tall. Physical Requirement: A, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a seatbelt. Wheelchair Access: Use the Entrance. Transfer to ride vehicle. Kiddie Swings Children ride in a circular motion on individual swings. 8

10 Height Requirement: Minimum 36 tall. Maximum 55 tall. Physical Requirement: A, C, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a seatbelt. Must have 2 legs to the knee. Wheelchair Access: Use the Entrance. Transfer to ride vehicle. Log Flume A log flume water ride with strong forces in all directions, splashing water and a final steep drop. Height Requirement: Minimum 38 tall; those under 48 must be accompanied by a Responsible Person*-who must sit in the same seat w/person 38 - under 48. to sit up unsupported and hold on. Rider must have 2 full legs, leg prostheses accepted if secured. CAUTION: this attraction is not recommended for guests using wheelchairs, due to the extreme difficulty and extended duration of time needed to evacuate the ride in the rare event of a ride stoppage. Refer to Evacuation of Rides, page 4. Music Express A rapid-speed circular ride that goes backward and forward on a sloping path. Amplified music plays while riding. Strong forces from all directions. Height & Weight Requirement: Minimum 48 tall. Ride may not be able to accommodate guests of exceptional size. to sit up unsupported, hold on and be restrained by a lap bar. Rider must have 2 full legs and the ability to hold on. Revolution 360 Riders sit on motorcycle-style seats on a rotating platform that travels back & forth along a half-pipe track. Strong forces from all directions. Height & Weight Requirement: Minimum 48 tall. Ride may not be able to 9

11 accommodate guests of exceptional size. to sit up unsupported, hold on and be restrained by a back restraint. Rider must have 2 full legs and the ability to hold on. Scenic Train A gentle train ride that travels a circuit over and around the Log Flume pond. Height Requirement: Riders under 42 tall must be accompanied by a Responsible Person*. Physical Requirement: F (see symbols below). Rider must remain seated at all times and hold on. Wheelchair Access: Enter through access gate next to the Screamin Eagle. Transfer to ride vehicle. Screamin' Eagle An inverting ride that suspends riders upside down through several rotations before switching direction. Riders should expect strong gravitational forces. Height & Size Requirement: Minimum 48 tall. Ride may not be able to accommodate guests of exceptional size. to sit up unsupported, hold on and be restrained by an overhead restraint. Rider must have 2 full legs and 2 full arms. Seabreeze Flyers A circular ride with airplanes that are suspended by cables. Riders soar through the air and move the wings side to side to fly their plane. Height Requirement: Minimum 38 tall. Those under 42 tall must be accompanied by a Responsible Person*. Physical Requirement: A, B, D, F (see symbols below). Rider must be able to sit up unsupported and hold on. 10

12 Sea Dragon A giant pendulum ride that swings back and forth, taking riders up into the air. Riders should expect strong gravitational forces and swinging motion. Height Requirement: Minimum 38 tall. Those under 48 must be accompanied by a Responsible Person*. to sit up unsupported, hold on and be restrained by a lap bar. Rider must have two full legs and the ability to hold on. Spring Ride Riders slowly ascend to the top of a 24-foot tower, then suddenly drop down. The up-and-down sequence repeats. Riders feel gravitational forces. Height Requirement: Minimum 38 tall. Those under 42 must be accompanied by a Responsible Person*. Physical Requirement: A, B, C, D, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained with an overhead restraint. Rider must have two full legs and two full arms. Star Fighters A low-speed, circular motion children s ride. Height Requirement: Maximum 55" tall. Physical Requirement: A, F (see symbols below). Rider must be able to sit up unsupported, hold on and be restrained by a seatbelt. Wheelchair Access: Use the Entrance. Transfer to ride vehicle. T-Birds A children s miniature car ride that travels on a winding track back to the start. Height Requirement: Maximum 55 tall. Physical Requirement: unsupported, hold on and be restrained by a seatbelt. A, F (see symbols below). Rider must be able to sit up 11

13 Tilt-A-Whirl A free-spinning, circular ride with moderate to strong rotational forces. Height Requirement: Minimum 38 tall. Those under 46 must be accompanied by a Responsible Person*. to sit up unsupported, hold on and be restrained by a lap bar. Time Machine A vertical rotational ride with moderate to strong forces. Riders reach heights of 27 feet in a 20-person gondola which remains level during the ride. Height Requirement: Minimum 44 tall. Maximum 78 tall. to sit up unsupported, hold on and be restrained by a lap bar. Twirlin Tea Cups A spinning, circular ride. Riders control amount of spin. Height Requirement: Riders under 36 tall must be accompanied by a Responsible Person*. No infants allowed - children must be able to walk on their own. Physical Requirement: A, C, D, F (see symbols below). Rider must have 2 legs to the knee, be able to sit up unsupported, and hold on. Wheelchair Access: Enter through access gate. Transfer to ride vehicle. Wave Swinger A swing ride with chairs that travel in a circular path, tilts slightly and lifts riders up into the air. Riders should expect a variety of motion forces. Height & Size Requirement: Minimum 44 tall. Ride may not accommodate guests of exceptional size. to sit up unsupported, hold on and be restrained by a safety bar. Rider must have 2 legs to the knee. 12

14 Whirlwind A steel, spinning roller coaster where riders sit back-to-back and experience steep drops, tight and angled curves. Strong forces come from all directions. Height & Size Requirement: Minimum 48 tall. Ride may not be able to accommodate guests of exceptional size. to sit upright, hold on and be restrained with an overhead restraint. Rider must have 2 full legs and the ability to hold on. CAUTION: this attraction is NOT RECOMMENDED for guests using wheelchairs, due to the extreme difficulty and extended duration of time needed to evacuate the ride in the rare event of a ride stoppage. Refer to Evacuation of Rides, page 4. Waterpark Specifications Helix Riders use single or double inner tubes. They go down a steep drop tunnel, into a giant bowl, and through a drop chute before exiting into a pool 4 feet deep. Height & Size Requirement: Minimum 48 tall. Single tube rider weight limit 250 lbs. Double tube rider weight limit 400 lbs. to sit up unsupported and hold on. Wheelchair Access: Use the Entrance. Rider must ascend stairs. Hydro Racer A high-speed water slide where racers ride head-first on mats. They first go through a tube, then encounter a steep drop and splash into a shallow run-out. Height Requirement: Minimum 42 tall. to lie head-first and stomach-down on a toboggan-like mat, and hold on. Wheelchair Access: Use the Entrance. Rider must ascend stairs. 13

15 Kiddie Slides Two water slides for young children. One has a straight flume and the other is serpentine. They exit into a pool 18 deep. Height Requirement: Maximum 55 tall. Physical Requirement: A, F (see symbols below). Slider must be able to sit upright unsupported. Wheelchair Access: Use the Entrance. Transfer to slide. Lazy River This is a 3-feet-deep slowly moving river where riders use inner tubes to float around a circuit. They encounter waterfalls and other water effects. Height Requirement: Those under 38 must be accompanied by a Responsible Person*. Physical Requirement: A, F (see symbols below). Rider must be able to lie on an inner tube unsupported. Wheelchair Access: Use the Entrance. Rider must negotiate several steps and board an inner tube. An assisting aide may accompany a rider by riding alongside on an inner tube or by walking in the river with the guest. Rip Tide Tube Slide An open-air inner tube slide with one- and two-person tubes. Riders go through a series of quick turns and drops before exiting into a pool 4 feet deep. Height & Size Requirement: Minimum 42 tall; those under 48 must ride with a Responsible Person*. Single tube rider weight limit 250 lbs. Double tube rider weight limit 400 lbs. to sit upright unsupported and hold on. Wheelchair Access: Use the Entrance. Rider must ascend stairs. Soak Zone Includes 2 water slides for young children. One has a two-lane open flume and the other is an enclosed tube. Riders exit into a shallow run-out. Other Soak 14

16 Zone elements include water-blasters, squirt deck and dumping bucket. Height Requirement: None. Physical Requirement: A, F (see symbols below). Slider must be able to sit upright unsupported. Wheelchair Access: Use the Entrance. Slider must ascend stairs. Other Soak Zone elements are accessible. Tad Pool A small water play area for young children, featuring a ramped zero-depth entrance and a cascading water umbrella. Maximum depth 1-1/2 ft. Height Requirement: None. Physical Requirement: A, F (see symbols below). Wheelchair Access: Use the Entrance. Vortex A completely enclosed inner tube slide. Riders go through a series of quick turns, steep drops and a dark tunnel before exiting into a pool 4 feet deep. Height & Size Requirement: Minimum 48 tall. Rider weight limit 250 lbs. to sit upright unsupported and hold on. Single riders only. Wheelchair Access: Use the Entrance. Rider must ascend stairs. Wave This wave pool has very powerful waves that cycle on and off from time to time. The pool has a ramped zero-depth entrance. Maximum depth 5 feet. Height Requirement: Those under 48 tall must wear a life vest. Physical Requirement: A, B, C, D, E, F (see symbols below). No diapered children permitted - must be toilet trained. Weak swimmers should stay in shallow end of the pool. Waves start after a warning alarm is sounded. Wheelchair Access: Use the Entrance. Pool has a ramped entry. 15

17 For more information, call (585) or visit our website at