Worldwide holidays. Enjoy fantastic holidays with confidence and real peace of mind

Transcription

1 Worldwide holidays for the less mobile Spain I Majorca I Tenerife I Lanzarote I Gran Canaria I Cyprus Crete I turkey I Italy I germany I Egypt I Florida I Southern Africa UK Breaks I skiing I Worldwide Cruises Enjoy fantastic holidays with confidence and real peace of mind

2 Dear Accessible Travel, I would like to pass on my thanks and appreciation to all concerned in co-coordinating our recent holiday to Egypt. Mum, who needs the wheelchair for mobility was treated with such care and respect it made the holiday so enjoyable for me. The transfers were superb, with guides waiting and so willing to help. The excursions went so smoothly and without worry that we actually added two extra to what we had planned. This was not a holiday but an experience of a lifetime and far surpassed our expectations. I went round the pyramids on a camel and Mum travelled by horse and trap, it was a delight. I will most definitely recommend the company to anyone with similar needs, you most certainly get what you pay for. My thanks again. Sue Smith Accessible Travel, Avionics House, Naas Lane, Quedgeley, Gloucester GL2 2SN Dear Accessible Travel, The cruise, from which my wife and I returned on Thursday, was the most enjoyable holiday we have had in decades. The cruise formula proved just right to cater for my mobility problems, the crew and staff could not have been more helpful and friendly - and none of the potential problems I agonised over before travelling actually happened! I am enormously grateful to you and your colleagues for making the arrangements and for all your helpful advice. We shall certainly use your services again if/when we repeat the exercise and I have passed on your contact details to another passenger with similar problems, who was unaware of your company. With warm thanks and best wishes. Anthony Robb. Accessible Travel, Avionics House, Naas Lane, Quedgeley, Gloucester GL2 2SN Dear Accessible Travel, Just got back from Tenerife. The first time we have been abroad since our son s accident. I can t thank you enough for everything. It was beyond our expectations. Everything was above and beyond what we hoped it would be. It has given our son an independence he never thought possible and he has come back full of beans and raring to go on holiday again. Our most grateful thanks. Barbara Kay Accessible Travel, Avionics House, Naas Lane, Quedgeley, Gloucester GL2 2SN 2 Dear Accessible Travel, A very big Thank you from both of us! Our holiday was a great success and it has given us absolute confidence to think about our next adventure! The transfer arrangements worked extremely well and all the equipment you ordered was spot on and very necessary. S. Keen Accessible Travel, Avionics House, Naas Lane, Quedgeley, Gloucester GL2 2SN

3 Contents Turning your dreams into reality The unique benefits of Accessible Travel Key to property facilities Group tours Insurance Spain Mediterraneo Hotel Melia Benidorm Hotel Terralta Aparthotel / Diamante Beach Hotel Gran Hotel Sol Y Mar / Sol Piramide Hotel Sol Andalusi Resort & Spa / Sol Principe Hotel Confortel Fuengirola Hotel/ Confortel Islantilla Hotel Majorca Cala Millor Gardens Hotel Alcudia Gardens Aparthotel / Viva Tropic Aparthotel IPA Apartments/ Vista Boquer Apartments Viva Blue Aparthotel / Jardin Del Sol Suites & Spa Hotel Tenerife Mar y Sol Aparthotel Noelia Sur Hotel Vulcano Hotel / Oasis La Nina Hotel Jardines de Nivaria Hotel / Gran Tacande Hotel Lanzarote Bungalows Nautilus Don Pepe Villas Princess Yaiza Hotel Gran Canaria Lopesan Costa Meloneras Resort & Spa Cyprus Riu Cypria Bay Hotel Eva Apartments Kefalos Beach Village / Crown Resorts Horizons Hotel Coral Bay Villa Crete Eria Resort turkey Panorama Park Hotel Florida Villa Grainge Villa Ponderosa / Villa Mia Italy Rialto Hotel Residenza Parisi Hotel Germany Haus Rheinsberg Hotel United Kingdom Egypt Classic Sights and Delights Tour (SN01) Timeless Nile and Luxor Tour (SN04) The Savoy Hotel Tropitel Naama Bay Hotel SouthERN Africa Kruger Park Safari Cape Town & Garden Route skiing Adapted skiing USA Comfort Inn & Suites Hotel Cruises Introduction Princess Cruises / Cunard Line P&O Cruises Royal Caribbean International Celebrity Cruises Norwegian Cruise Lines Terms and Conditions o.uk contents 3

4 Turning your dreams into reality A good holiday is one of life s greatest pleasures and a vital tonic to mind, body and soul. Accessible Travel & Leisure is dedicated to providing barrierfree tourism for all, so that you, your family and friends can enjoy the holidays you ve always dreamed of. Whether you need the full use of a wheelchair, have a modest impairment or just a temporary injury, we understand the very real difficulties these and other conditions can present when holidaying abroad. Most tour operators simply don t have the experience, the understanding and, above all, the facilities to accommodate your needs. We do. We are specialists in providing top quality holidays for the less mobile. Tailored to your individual needs Our expert, friendly staff can advise you on the suitability of each destination, because we have already been there and checked it out ourselves. We can then tailor a holiday to meet your specific requirements. Whether you need to ensure ground floor accommodation, handrails, or any other special facilities, we can offer you holidays where we are able to secure the most appropriate accommodation and services. Real peace of mind We look after every detail so that you can just relax and enjoy a fantastic holiday. From the flight of your choice to direct transfer to your resort, we will not confirm a booking until we are confident that every individual requirement of your holiday has been secured. Our personal, hands-on approach means you get real peace of mind every time you holiday with Accessible Travel. A unique understanding We understand that you may want to access the swimming pool, have the use of a scooter to get around and enjoy special excursions in an air-conditioned van. We ll make sure you can. We also understand that you may need advice on how to visit places of interest avoiding steep slopes or flights of stairs. That s why we have enlisted local representatives to assist you in most of our holiday destinations.* Above all, we understand that our customers wish to be treated with dignity and respect and, despite having restricted mobility, deserve to enjoy their holiday as much as anybody else. *Please note, the following resorts do not currently have local representatives: Confortel Istantilla (Spain), Eria Hotel (Crete), Rialto Hotel (Italy), Parisi Residenza Hotel (Italy), Florida resorts. working PARTNERSHIPS Accessible Travel has now partnered with the following leading charities, as an approved supplier, in order to provide competitive, tailored, accessible holidays to their members and supporters. In recognition of the service they provide and in order to further support our preferred charities, Accessible Travel is happy to donate part of the profit made from each holiday, directly back to the respective charities. 4

5 The unique benefits of choosing a holiday with Accessible Travel Parking at your chosen airport or port. Providing the airline or cruise company with comprehensive details of your needs and requests in order to assist with check-in, embarkation, disembarkation and seating, thereby reducing any anxiety over travelling abroad. Ensuring your personal, appropriate transport is waiting for you upon arrival, be it a taxi or adapted vehicle with tail-lift. This transport is exclusively for you to travel directly to your accommodation without having to detour and stop off many times en-route to drop off other passengers. Advice and support available from a local representative (where applicable) who understands the problems faced by the less mobile traveller. Guaranteed adapted room, if needed. Mobility equipment rental outlets available, verified for their quality and range of products (where applicable). Nursing care in the resort (where applicable). Excursions and local tours on board appropriate transport. Comprehensive travel insurance covering most medical conditions. The reassurance of travelling with the UK s number one tour operator specialising in holidays for the less mobile traveller. Our holidays are available to everyone, so you can travel with friends and family. All hotels, villas and apartments are personally inspected by Accessible Travel for their suitability in meeting our access criteria. In addition to the above, we also provide expert advice on all matters relating to your holiday, including passports and visas, baggage allowances, local weather and so on. Most prices in the brochure include accommodation and transfers. Airfares are not included but are quoted at the time of enquiry. This is to ensure that, wherever possible, you get the airline of your choice. Accessible holidays from people who really understand what that means I am Andy Wright, the Managing Director of Accessible Travel & Leisure, the UK s leading tour operator for the less mobile. If you have limited mobility like me then you ll understand only too well how frustrating arranging a holiday can be. It s rarely an enjoyable experience. That s why I created our company and that s why I know how valuable our service is to so many people. Your local travel agent may try hard to help but few really understand the importance of knowing the height of the washbasin, whether there s a roll-in shower and if the grab rails are on the left or right side. We do. Not only that but we ve visited every single hotel and resort in our brochure. We know which rooms are accessible. You ll have your own accessible transfer, direct to your accessible hotel and we will arrange any equipment that you might require. We know when there s a pool hoist or a ramp and, more importantly, we know when there s not. Little things make a big difference. In fact, we ll do whatever it takes to make sure you, your family and friends have an amazing holiday, staying at fantastic hotels in some of the world s most beautiful holiday destinations. Accessible Travel & Leisure. It s more than just a name, it s a promise, and we look forward to welcoming you on one of our holidays very soon. Andy Wright, Managing Director. introduction 5

6 Key to property facilities SPAIN Confortel Islantilla Hotel 15 Sol Principe Hotel 14 Confortel Fuengirola Hotel 15 Sol Andalusi Health & Spa Resort 14 Melia Benidorm Hotel 11 Meditteraneo Hotel 10 Terralta Aparthotel 12 Diamante Beach Hotel 12 Las Vinas Villa W Kaktus Albir Hotel W La Sonrisa W Gran Hotel Sol y Mar 13 Villa Gadea Hotel W Sol Piramide Hotel 13 Casa Christian Villa W Hotel Tikar W MAJORCA TENERIFE LANZAROTE Brochure Page free seat in shower bath with seat pool hoist ramped pool access large STEPS INTO POOL Cala Millor Gardens Hotel 16 Alcudia Gardens Aparthotel 17 Jardin del Sol Suites & Spa Hotel 19 IPA Cervera Apartments 18 Vista Boquer Apartments 18 Viva Blue Aparthotel 19 Viva Tropic Aparthotel 17 Mar y Sol Aparthotel 20 Noelia Sur Hotel 23 Fanabe Costa Sur Hotel W Oasis La Nina Hotel 21 Sheraton La Caleta Resort & Spa Hotel W Gran Tacande Hotel 22 Roco Nivaria Gran Hotel W Jardines de Nivaria Hotel 22 Vincci La Plantacion del Sur Hotel W Vulcano Hotel 21 Don Paco Castilla Aparthotel W Beatriz Costa Tequise Hotel & Spa W Occidental Grand Tequise Playa W Sol Lanzarote Aparthotel W Bungalows Nautilus 24 Princess Yaiza Hotel 26 Gran Castillo Hotel & Spa W Don Pepe Villas 25 interconnecting rooms all inclusive self catering evening entertainment kids club close to beach W - denotes a property which is included only on our website, lively resort equipment hire excursions nursing care ELECTRIC BEDS AVAILABLE ideal for groups 6

7 GRAN CANARIA Marina Suites Aparthotel W Morasol Suites W Lopesan Costa Meloneras Resort & Spa 27 H10 Playa Meloneras Palace Hotel W Ifa Faro Hotel W Palm Beach Hotel W Gran Hotel Residencia W CYPRUS CRETE ITALY Hotel Rialto 36 Residenza Parisi Hotel 37 FLORIDA Villa Ponderosa 35 Villa Mia 35 Villa Grainge 34 TURKEY Panorama Park Hotel 33 EGYPT Savoy Hotel 42 Tropitel Naama Bay Hotel 43 Le Meridien Pyramids Hotel W Sofitel Sphinx Hotel W Hilton Luxor Hotel W MS Amarco Ship W Three Corners Rihana Resort Hotel W GERMANY Haus Rheinsberg - Berlin 38 SKIING - USA Comfort Inn & Suites Hotel 47 United Kingdom Brochure Page free seat in shower bath with seat Hotels 39 Various hotels available, please visit for a full listing. pool hoist ramped pool access large STEPS INTO POOL Crown Resorts Horizon Hotel 30 Avanti Holiday Village W Avanti Hotel W Coral Bay Villa 31 Jasmine Villa W Kefalos Beach Village 30 Riu Cypria Bay Hotel 28 Eva Apartments 29 Eria Resort 32 W - denotes a property which is included only on our website, interconnecting rooms all inclusive self catering evening entertainment kids club close to beach lively resort equipment hire excursions nursing care ELECTRIC BEDS AVAILABLE ideal for groups key to facilities 7

8 Group Tours With A Difference Accessible Travel is pleased to announce two new business collaborations, created in order to provide our customers with more holiday options. Accessible Travel can now offer escorted group holidays to a variety of exciting worldwide destinations, and tailor made, one off group tours, provided by Wings on Wheels. Wings on Wheels was established in 1997, and has been operating escorted tours, designed specifically to meet the needs of disabled travellers and those with special needs, for over 10 years. Each of the itineraries featured has been personally inspected in advance, to ensure their suitability and that all of the access requirements, where possible, are met. At least one member of staff accompanies each tour and is on hand to deal with any queries or problems that may arise during your stay. Therefore, you can relax, safe in the knowledge that whatever your destination of choice, you are never alone. Examples of worldwide escorted tours currently being offered: Paphos (Cyprus) - 7 Nights / 8 Days Mediterranean sun, friendly people and some great excursions make this a fantastic holiday for all you sun worshippers! Prague - 7 Nights / 8 Days Quaint, pretty squares, interesting buildings and history at every turn. Prague is a place you simply have to visit! Athens - 7 Nights / 8 Days Civilization got an early start in Athens. Come and see the ancient remains - and the vibrant modern city too. Kenya - 10 Nights / 11 Days There s nothing quite like the thrill of a game drive across the African grasslands. And on our Safari and Beach holiday we re visiting not just one, but TWO of the top National Parks. China (Beijing/Xian) - 10 Nights / 11 Days China, long hidden behind a cloak of secrecy is now open for exploration by those who seek something completely out of the ordinary. Come with us and learn about a culture which evolved entirely separately from our own. Thailand Thailand will more than live up to your expectations! This is a truly exotic holiday that you will remember fondly for the rest of your life. In addition Accessible Travel, as a result of a partnership with Chalfont Line, is now able to offer personal assistance packages, in conjunction with a variety of accessible UK coach holidays, which provide door-to-door transport to and from the departure point as well as a luggage check-in service, for our clients. Chalfont Line Holidays has been providing quality holidays for slow walkers and wheelchair users since 1980, and all of the escorted coaching holidays are designed for comfort and safety, operated at a much slower pace than mainstream tour operators. Wherever possible, four-star hotels are featured in the itineraries, which are carefully researched in advance for accessibility, and each of the tours is accompanied by an experienced tour manager. The unique accessible coach holidays offered, feature a variety of popular UK holiday destinations, as well as a collection of escorted history tours. We hope you will be tempted by one of the new and exciting itineraries that we are now able to offer you and for further details please contact us on or visit our website. 8

9 Insurance Travel insurance for ALL Accessible Travel, in conjunction with Travel Insurance specialists PJ Hayman and Company Limited are pleased to offer Free Spirit Travel Insurance to all our customers. Why choose Free Spirit? Free Spirit is one of the UK s largest specialist travel insurance schemes for travellers with pre-existing medical conditions. Many other travel insurance policies will not provide cover for pre-existing medical conditions. This can lead to people travelling abroad with inadequate cover. Free Spirit assesses all travellers individually, giving you peace of mind. Free Spirit is able to provide cover in most cases. Free Spirit also offers standard travel insurance for family and friends on the same policy. Key Benefits A travel insurance solution for travellers up to age 85 with preexisting medical conditions. Single Trip and Annual Multi-trip option. Essential cover including Emergency Medical Expenses, Repatriation and Cancellation. Specific cover for loss or damage to medical aids and prescribed medications. 24 hours a day, 7 days a week Medical Emergency Helpline. Competitive premiums. Fully interactive website for online quotes and policy issue. Get a quote now To get an immediate quote with no cost or obligation, visit our website at or call and quote reference ACC2009 (8am-6pm Monday-Friday, closed Bank Holidays). Cover is arranged by PJ Hayman & Company Limited, one of the UK s leading travel insurance providers. Full terms, conditions and exclusions are shown in the policy wording which is available from the website. All applications are subject to certain underwriting criteria. insurance 9

10 spain Little over two hours flight from the UK, the South of Spain is one of the most easily accessible holiday destinations in Europe and has so much to offer. Here you can just relax in the sun and take life at your own pace. The resorts revolve around the needs of the visitors. You ll find that shops, bars, cafes and restaurants tend to be in the immediate area of your hotel, with good pavements, boulevards and road crossings. English is widely spoken, especially in hotels. Mediterraneo Hotel BENIDORM, COSTA BLANCA ««««Great family hotel All inclusive Large accessible rooms Pool hoist This excellent hotel is located in the exclusive residential zone of Benidorm, yet is still very close to many of the resort s major attractions. The hotel is set against the dramatic backdrop of the Sierra Helada mountains and has modern, stylish and comfortable interiors. Levante Beach, shops, bars and restaurants are just a short stroll away. The hotel has good accessibility and is very family friendly, with a full programme of activities for all ages. Accommodation: The comfortable, light and airy rooms offer twin beds plus sofa bed, air-conditioning, satellite TV, mini-bar, internet access and balcony or terrace. Bathrooms include wheel-in shower, fold down seat and grab rails. Standard rooms with baths are also available. Facilities: Extensive gardens with large outdoor freeform pool area with pool bar, indoor heated pool with hoist, jacuzzi, sauna, gym, games room and children s club. There s a fitness room and a full entertainment programme for adults and children. Excellent buffet restaurant, two bars and a poolside bar. Terrain: Flat and easy access in and around the hotel, with a long incline to the beach. The promenade itself is flat and stretches for miles. Travel: Transfer time from Alicante Airport approx 50 minutes. Half Board, Full Board, All Inclusive Twin bedded studios sleep a maximum of 2 adults and 2 children 444pp Based on 2 adults sharing on an all inclusive basis. Return Accessible transfers included. 10

11 Average daily temperatures May 21 Jun 27 Jul Aug Sep 25 Oct 19 Nov 13 Dec Jan 9 9 Feb 12 Mar 15 Apr 18 Melia Benidorm Hotel BENIDORM, COSTA BLANCA ««««Popular mainstream hotel flights available from 150pp Flight time: Approx 2 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. 10 minute stroll from Levante beach Benidorm is an ideal resort for people with mobility problems, having a long, even promenade and with most (though not all) zebra crossings having lowered kerbs. Again thank you for a very enjoyable holiday - we will definitely travel with you again. Susan and Kay Robinson. Excellent restaurants & shops close by Ramped pool access This sophisticated, popular hotel makes the perfect base for exploring the many attractions of Benidorm. Located just a 10 minute stroll from the excellent Levante Beach with its long flat promenade and beach wheelchairs, making this an ideal area for the less mobile. The hotel is also close to many of Benidorm s bars, restaurants, famous nightlife and only 4 kms away from the popular Terra Mitica theme park. An ideal introductory hotel for the first time disabled traveller. Accommodation: All bedrooms are elegantly decorated and offer air-conditioning, pool views and balconies, as well as TV, mini-bar and telephone. Adapted bathrooms include wheel-in showers with grab rails. Standard rooms are also available. Facilities: A spectacular free-form, lake-style pool with both large steps and sloped entry including waterfalls, islands and a hydro massage pool. The lush tropical gardens that surround the pool add a touch of privacy and the palm trees offer some shady areas! There s also a children s pool, indoor heated pool, gym, sauna, steam bath, massages, open air theatre, main restaurant, two bars and a coffee shop. Terrain: Good access in and around the hotel, approximately 10 minutes from the beach. The promenade is flat and stretches for miles. Transfers: Transfer time from Alicante Airport approx 50 minutes. B&B, Half Board, Full Board Twin bedded rooms sleep a maximum of 2 adults 432pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. Spain 11

12 Terralta Aparthotel Self catering apartments Sleep up to 4 adults Excellent for families BENIDORM, COSTA BLANCA «««Ramped pool access Located within a quiet residential area, these comfortable apartments are ideal for families looking for a self catering holiday close to all the attractions of Benidorm. Set back in a more residential area, there is a long incline to the resort centre, and with so much to enjoy in the surrounding area, car hire would be beneficial to enable you to get the most from your stay. Accommodation: All apartments are modern, well furnished and include one or two bedrooms, lounge with two sofa beds, kitchenette, satellite TV, internet access. Adapted bathrooms include wheel-in showers with pull down seat and grab rails. Standard apartments are also available. Facilities: Lagoon style pool with sloped entry and steps, fitness room, steam bath, launderette, entertainment programme and 24 hour reception. There s also a mini market, restaurant and pool/ snack bar on site. Terrain: Good access in the hotel, the apartment blocks are connected by slopes and may require some assistance. Electric wheelchairs recommended to access the main town and beach. Travel: Transfer time from Alicante Airport approx 50 minutes. Self catering One and two bedroom apartments available 262pp Based on 2 adults sharing a one bedroom apartment on self catering basis. Return Accessible transfers included. Diamante Beach Hotel CALPE, COSTA BLANCA ««««Impressive hotel Accessible beach close by Very central Ideally located close to the accessible and beautiful Levante Beach, this excellent hotel has a spectacular glass façade which creates a naturally light interior. It is also just a short distance from the long beachfront promenade. The hotel is just a short drive from Benidorm with its excellent beaches, theme parks, cafes, restaurants and vibrant nightlife. Accommodation: The bright, well furnished rooms include air-conditioning, satellite TV, mini-bar, phone, internet access and safe. There are 8 accessible twin rooms, all adapted with wheel-in shower and shower seat. Standard rooms are also available. Facilities: Three pools (large entry steps to both indoor and outdoor pools), fully equipped gym, internet library, beauty and hair salon, a superb spa with an incredible range of massage and health treatments. There are two à la carte restaurants, a buffet restaurant, café and piano bar. Terrain: Good access in and around the hotel and the beach area, where beach wheelchairs and changing/toileting facilities are available. Travel: Transfer time from Alicante Airport approx 75 minutes. B&B, Half Board, Full Board Twin bedded rooms sleep a maximum of 3 adults 483pp Based on 2 adults sharing a twin bedroom on B&B basis. Return Accessible transfers included. 12

13 Gran Hotel Sol y Mar Beachfront hotel Relaxing environment Fantastic views calpe, COSTA BLANCA ««««Style, distinction and contemporary charm make this a wonderful holiday hotel. Set right by the beach overlooking the sea, the hotel boasts a truly luxurious Spa and prides itself on its signature cuisine. This is a great place to come for leisure, rest and well being. Accommodation: All rooms are very spacious, chic and furnished in contemporary style. Rooms are air-conditioned and include TV, desk, phone, hairdryer, mini-bar and safe. Adapted bathrooms include wheel-in showers with pull down seat and grab rails. Standard rooms are also available. Facilities: As well as the outstanding Spa and Fitness Zone, there s a wonderful pool and Beach Club, Sauna, Jacuzzi, children s playground and superb restaurant. Terrain: Good access in and around the hotel, however the main sloped entrance may need some assistance. The alternative side entrance may be a better option as this is flat access with a direct lift to reception. Travel: Transfer time from Alicante Airport approx 50 minutes. B&B, Half Board, Full Board Twin bedded rooms sleep a maximum of 2 adults 455pp Based on 2 adults sharing a twin bedroom on B&B basis. Return Accessible transfers included. Sol Piramide Hotel Interconnecting rooms Central to promenade & beach Port Aventura Theme Park SALOU, COSTA DORADA ««««Pool hoist Equipment hire (showerchair hire only) This modern family-friendly hotel is ideally situated in the attractive resort of Salou on the Costa Dorada. The hotel is just 500 metres from the beach and only 200 metres from the commercial centre with its bars, cafes and restaurants. Accommodation: Bright, comfortable air-conditioned rooms with light modern décor, furnishings and balconies. All rooms have satellite TV, direct-dial phone, hairdryer and mini-bar. Adapted bathrooms include wheel-in shower and grab rails. Standard rooms are also available. Facilities: Two outdoor swimming pools (one for children), poolside snack bar, TV and games room, internet access, evening entertainment includes shows and live music, kids club, restaurant and bar. Terrain: Good access in and around the hotel. Travel: Transfer time from Reus Airport approx 20 minutes. B&B, Half Board Twin bedded rooms sleep a maximum of 3 adults 250pp Based on 2 adults sharing a twin bedroom on half board basis. Return Accessible transfers included. Spain 13

14 Sol Andalusi Resort & Spa ALHAURIN DE LA TORRE, COSTA DEL SOL ««««Quiet & peaceful Beautiful surroundings Rehabilitation programme Pool hoist Located in the beautiful Guadalhorce mountain valley, this elegant resort is ideal for a rejuvenating and relaxing holiday. The resort won gold as Best European Healthy Living Resort in the 2006 Homes Overseas Magazine Awards. Beautiful beaches are a short drive away, as is Malaga with its excellent shops, tapas bars and bodegas. Accommodation: Apartments overlook the gardens, lakes and golf course. Superior features include large sunny terraces, marble floors, satellite TV and internet access. Adapted marble bathrooms offer wheel-in showers with pull down seat. Standard apartments are also available. Facilities: The majestic Sol Centre is one of the largest health and beauty spas on the whole coast, boasting superb treatments. There are shops, a piano bar, tapas bar, hairdresser, cinema and auditorium plus an excellent restaurant. There s also an indoor pool with hoist plus large steps and hand rail and of course an outdoor pool. Terrain: The resort is landscaped but with good access around the Sol Centre, pools and bars. Car hire is recommended if you wish to explore the surrounding area. Travel: Transfer time from Malaga Airport approx 20 minutes. Self Catering, B&B, Half Board, Full Board Studio, one bedroom and two bedroom apartments available. 370pp Based on 2 adults sharing a studio on a Half Board basis. Return Accessible transfers included. Sol Principe Hotel TORREMOLINOS, COSTA DEL SOL ««««Adjacent beach access Central location Great family hotel This fun, newly refurbished hotel is in one of the most popular resorts in Europe and is perfectly located adjacent to the long sandy Playamar beach. It s close to many local attractions and adventure theme parks. Accommodation: Bright, comfortable air-conditioned rooms with balcony, satellite TV, mini fridge, telephone and safe. Adapted bathrooms include wheel-in showers with pull down seat and grab rails. Standard rooms are also available. Facilities: Three outdoor swimming pools all with large steps and a hand rail, the hotel has large gardens and terraces for relaxing. It also has an indoor pool, children s clubs and evening entertainment. Main restaurant, two cafeterias and two poolside bars. Terrain: Good access in and around the hotel and adjacent to an accessible beach area. Travel: Transfer time from Malaga Airport approx 30 minutes. B&B, Half Board, Full Board Twin bedded rooms sleep a maximum of 2 adults 319pp Based on 2 adults sharing a twin bedded room on half board basis. Return Accessible transfers included. 14

15 Confortel Fuengirola Hotel Beachfront hotel Long accessible promenade Shops, restaurants close by FUENGIROLA, COSTA DEL SOL ««««Pool hoist Located right on the beachfront in a very sought-after area of Spain, this hotel offers good quality accommodation. The hotel is within walking distance of the yacht harbour and all the major attractions of the town. Accommodation: Well equipped rooms include air-conditioning, satellite TV, mini-bar, telephone, hairdryer. Adapted bathrooms include wheel-in shower with pull down seat and grab rails. Standard rooms are also available. Facilities: Swimming pool overlooking the beach. Fitness room, laundry service, room service available upon request. There s a main buffet restaurant and bar/cafeteria. Facilities offered in this hotel are low key it s more about good accessibility and location, location, location! Terrain: Access in and around the hotel is very good and adjacent to an accessible beach area. Travel: Transfer time from Malaga Airport approx 20 minutes. B&B, Half Board, Full Board Twin bedded rooms sleep a maximum of 2 adults 253pp Based on 2 adults sharing a twin bedded room on B&B basis. Return Accessible transfers included. Confortel Islantilla Hotel Very popular mainstream hotel Great for golfers Tranquil & relaxing resort ISLANTILLA, COSTA DE LA LUZ ««««Pool hoist Equipment hire (showerchair hire only) Located on the unspoilt Costa de la Luz, this popular and comfortable beachfront hotel offers excellent accessibility and amenities. The hotel is just 50 metres from the beach and offers easy access to a complex of bars, restaurants and shops. Accommodation: All bedrooms include a wide balcony with sea or golf course views and include air-conditioning, satellite TV, mini-bar, telephone and safe. Well adapted bathrooms include wheel-in shower and grab rails. Standard rooms are also available. Facilities: Large pool with hoist and poolside snack bar, heated indoor pool, gym, sauna, Jacuzzi, children s playground, panoramic lifts, shop, hair/beauty salon, disco and regular evening entertainment in high season. There are two restaurants and two bars. Terrain: Good access in and around the hotel, with a flat promenade and direct ramped beach access. Travel: Transfer time from Faro Airport approx 60 minutes. B&B, Half Board, Full Board, All Inclusive Twin bedded rooms sleep a maximum of 3 adults 467pp based on 2 adults sharing a twin bedded room on half board basis. Return Accessible transfers included. Spain 15

16 MAJORCA As Majorca has been one of the world s favourite holiday destinations for decades, the island is an experienced host to the less mobile and therefore accessibility and facilities are generally very good. The island has beautiful beaches and a holiday atmosphere. The resorts offer plenty of local bars, cafes, restaurants and shops and an excellent nightlife. The south coast of the island tends to be livelier, but is also popular with families and older people alike. Cala Millor Gardens Hotel CALA MILLOR, MAJORCA «««Average daily temperatures May 22 Jun 26 Jul 29 Aug 29 Sep 27 Oct 24 Nov 18 Dec 15 Jan 14 Feb 15 Mar 17 Apr 19 flights available from 180pp Flight time: Approx 2 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Central location Popular hotel for adults Close to accessible beach Pool hoist Ramped pool access A fabulous mainstream hotel which is ideal for adult holidaymakers who enjoy activities as well as relaxing. The hotel is located in the heart of Cala Millor and only 250 metres from the beach and ideally placed for taking in the well known nature reserves in the surrounding area. Accommodation: Rooms have a terrace or balcony with views of the garden or pool, and include air conditioning, satellite TV, mini fridge, telephone, safe and hairdryer. Adapted bathrooms include wheel-in shower. Standard rooms are also available. Facilities: The hotel provides a multitude of activities and entertainment for your enjoyment during the day and for the evening, including a programme of live shows, games and discos. Terrain: There is good access in and around the hotel and onto the accessible beach. Travel: Transfer time from Palma Airport approx 60 minutes. After my stroke and having diffculty walking, I didn t think I would cope with travelling abroad again. Accessible Travel dealt with all my concerns and needs and gave me and my family the holiday of my dreams. Martin, Bracknell Half Board, Full Board Twin bedded room sleep a maximum of 2 adults 295pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. 16

17 Alcudia Gardens Aparthotel ALCUDIA, MAJORCA «««Popular family hotel Ground floor apartments Central location Ramped pool access Ideally located just 50 metres from the best beach on the island, the stunning and accessible Alcudia Bay Beach is the lovely Alcudia Gardens, great for families and adults alike. Set in beautiful gardens the apartments provide good accessibility throughout. Accommodation: All apartments have a separate bedroom area plus living room with two sofa beds, kitchen and terrace. Adapted bathrooms include wheel-in shower with grab rails. Standard apartments are also available. Facilities: Outdoor pool with steps and slope plus indoor pool, gym, sauna and jacuzzi. There s a separate pool for children and they have their own mini club and playground. A programme of activities and entertainment suitable for all ages is arranged daily. On site supermarket with pizzeria next door and of course a wide range of restaurants, bars and cafes are available in the nearby resort. Terrain: Access is generally good in and around the hotel. In the resort, drop kerbs are limited and assistance may be required. The nearby beach is accessible. Travel: Transfer time from Palma Airport approx 45 minutes. Self Catering, B&B, Half Board, All Inclusive One bedroom apartment - sleep a maximum of 3 adults 216pp Based on 2 adults sharing on a self catering basis. Return Accessible transfers included. Viva Tropic Aparthotel ALCUDIA, MAJORCA «««Great hotel for families & couples Good entertainment Central location Pool hoist This is a perfect holiday aparthotel for families, couples and singles alike, located in the heart of Alcudia. Set in its own gardens and just 200 metres from the peaceful beach, this aparthotel is ideal for being close to the restaurants, bars and attractions of the town. Accommodation: All apartments and studios are very comfortable and include balcony, air-conditioning, satellite TV, music channels, safe and fitted kitchen. The 18 accessible apartments have adapted bathrooms including wheel-in showers with pull down seat. Standard apartments and studios are also available. Facilities: The large outdoor pool is ideal for adults and children and has large steps and a hand rail. The heated indoor pool has a hoist and areas for relaxation include sauna and Jacuzzi. A range of sporting activities are also available and supervised entertainment for children. Good supermarket on site with à la carte and buffet restaurant and pool snack bar also available. Terrain: Access is generally good in and around the hotel and gardens, assistance may be required on the entry slope. In the resort drop kerbs are limited and the nearby beach is accessible. Travel: Transfer time from Palma Airport approx 45 minutes. Self Catering, B&B, Half Board, All Inclusive One bedroom apartment - sleep a maximum of 3 adults 304pp Based on 2 adults sharing on a self catering basis. Return Accessible transfers included. majorca 17

18 IPA Apartments PUERTO POLLENSA, MAJORCA Fantastic self contained apartments Home from home feel Central location Beautifully built apartments that have been designed for guests with limited mobility, in the heart of this accessible area. Puerto Pollensa has everything - wonderful scenery, beautiful sandy beaches and a laid-back friendly atmosphere. Everything you need for a relaxing and enjoyable holiday! Accommodation: Two and three bedroom purpose built apartments. These have been designed with extra wide door frames, open shower areas, wheel-in shower and accessible bedrooms. All have airconditioning, heating, satellite TV, well equipped kitchen. A hoist, changing table and shower chairs are all available to use free of charge. Facilities: There s a lovely communal garden and swimming pool with hoist 5 minutes walk from the apartments. Puerto Pollensa has regular market days and festivals and is a very friendly resort. There s something for everyone in the way of food, with a choice of Spanish, Italian, Indian, Chinese and South American restaurants. Terrain: The access in the resort is generally good, however some kerbs are high leading down to the very accessible pedestrianised beachfront promenade. Travel: Transfer time from Palma Airport approx 60 minutes. Self catering 2 bedroom and 3 bedroom apartments available 269pp Based on 2 adults sharing a two bedroom apartment on a self catering basis. Return Accessible transfers included. Vista Boquer Apartments PUERTO POLLENSA, MAJORCA Purpose built apartments Swimming pool Great location Pool hoist Beautiful newly built apartments that have been designed for guests with limited mobility close to the centre of this accessible area. The apartments and location are ideal for families and couples who want a relaxing holiday. Most of the seafront is pedestrianised making it very accessible for wheelchair users. Accommodation: Two and three bedroom purpose built apartments. These have been designed with extra wide door frames, open shower areas, wheel-in shower and accessible bedrooms. All have airconditioning, heating, satellite TV, well equipped kitchen. Facilities: There s a lovely communal garden and swimming pool with hoist in the grounds of the apartments. Puerto Pollensa has regular market days and festivals and is a very friendly resort. There s something for everyone in the way of food, with a choice of Spanish, Italian, Indian, Chinese and South American restaurants. Terrain: The access in the resort is generally good, however some kerbs are high leading down to the very accessible pedestrianised beachfront promenade. Travel: Transfer time from Palma Airport approx 60 minutes. Self Catering 2 bedroom and 3 bedroom apartments available 297pp Based on 2 adults sharing a two bedroom apartment on a self catering basis. Return Accessible transfers included. 18

19 Viva Blue Aparthotel Ground floor apartments Close to beach Great for families PLAYA DE MURO, MAJORCA ««««Ramped pool access Pool hoist This top quality aparthotel offers excellent comfort and facilities and is set against the beautiful backdrop of the Nature Reserve of S Albufera. The resort is ideally located just 200 metres from the lovely beach and shopping centre. The themed buffet nights and excellent spa are particular features. Accommodation: All apartments are spacious and brightly decorated and include balcony, airconditioning, satellite TV, music channels, safe and fitted kitchen. There are 6 accessible apartments with adapted bathrooms including wheel-in showers and grab rails. Standard apartments are also available. Facilities: There are magnificent interlocking pools (adults and children) with large steps with hand rail and sloped entry on the outdoor pool and pool hoist on the indoor pool. Relaxation can be found within the extensive gardens, solarium with hammocks and parasols and superb spa with sauna, Jacuzzi and heated pool. Good on site supermarket, excellent à la carte restaurant, buffet restaurant and pool bar. Terrain: Access is generally good in and around the hotel and gardens. Travel: Transfer time from Palma Airport approx 45 minutes. Self Catering, B&B, Half Board, All Inclusive One Bedroom apartment - sleeps a maximum of 3 adults 321pp Based on 2 adults sharing on a self catering board basis. Return Accessible transfers included. Jardin Del Sol Suites and Spa Hotel SANTA PONSA, MAJORCA ««««Spectacular views Spacious suites Great location Ramped pool access This fabulously stylish and luxurious hotel is set in a very desirable area with fantastic views from the rooms, main pool and sundeck across the Bay of Santa Ponsa. The hotel offers a very relaxing and peaceful environment. A small shopping centre is just 200 metres away. Accommodation: The extremely spacious suites include a jacuzzi and terrace overlooking the sea, airconditioning, satellite TV, phone, mini-bar and safe. Good size adapted bathrooms include wheel-in showers with pull down seat and grab rails. Standard rooms are also available. Facilities: Freeform outdoor pool and terrace, open air jacuzzi, heated indoor pool, superb spa with range of treatments and therapies, saunas and Turkish baths. Golf, tennis and horse riding are nearby. There s an excellent restaurant, pool snack bar, nightclub and open air bar with live music. Terrain: Access is reasonable within the hotel, but assistance may be required around the grounds and directly outside the hotel. Travel: Transfer time from Palma Airport approx 30 minutes. Half Board, All Inclusive Twin bedded room - sleeps a maximum of 3 adults 604pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. majorca 19

20 tenerife Tenerife s most popular resorts lie along its south coast and have been built around the needs of the holidaymaker. This includes close access from most hotels to the excellent clean beaches, with a plethora of shops, bars, cafes, restaurants and nightlife all within easy walking distance. Many of the south coast resorts are joined by a long wide and mainly flat promenade. This hugs the coast on one side and is bordered by open air cafes and restaurants on the other, creating a most attractive walkway. Mar y Sol Aparthotel LOS CRISTIANOS, TENERIFE «««Fully accessible resort Heated outdoor pool Free beach shuttle (in most bathrooms) Pool hoist Ramped pool access This resort is ideal for recently injured or nervous travellers wanting a safe and barrier-free environment. Located in the lively Los Cristianos area, this fully accessible hotel has been designed specifically for the needs of disabled holidaymakers. Set in a totally accessible environment with a wide range of equipment, care and accessible excursions, the hotel is also ideally situated for all the restaurants, bars, clubs and shops of Los Cristianos and its bustling neighbour Playa De Las Americas. These two excellent resorts are joined by a wide flat promenade along the coast. Accommodation: There are one-bedroom apartments with twin beds and twin sofa beds, or studios which can sleep up to two people. Bathrooms have wheel-in showers with grabs rails and some have a bath. All accommodation has a balcony or patio area and a kitchenette. Some superior studios and apartments offering more quality and space are also available. Facilities: As well as two swimming pools with hoist, ramped access and large steps, there s also a heated therapy pool with neck showers, water cascades, jacuzzi and massage showers. The Terra Lava centre is run by medical experts and provides a wide range of approved therapies and treatments. There s a pool side bar and a restaurant serving international cuisine. Terrain: Whilst the hotel offers a totally accessible environment it is located on a hill, which may require some assistance to negotiate, or the aid of a scooter. Alternatively a complimentary accessible shuttle bus is available to transport you to either the beach or nearby shops and restaurants. Travel: Transfer time from Tenerife South Airport approx 30 minutes. B&B, Half Board, Full Board Studio, Superior Studio, Twin Rooms, One Bedroom, Superior One Bedroom and Premium One Bedroom Apartments available. 302pp Based on 2 adults sharing a studio on a half board basis. Return Accessible transfers included. 20

21 Average daily temperatures May 24 Jun 27 Jul 29 Aug 30 Sep 27 Oct 26 Nov 29 Dec 22 Jan 21 Feb 21 Mar 22 Apr 23 Noelia Sur Hotel PLAYA DE LAS AMERICAS, TENERIFE ««««flights available from 250pp Flight time: Approx 4 hours15 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Holiday in Tenerife was wonderful. Arrangements went smoothly. Hotel and staff highly recommended. Outings in the wheelchair were made so easy. D. Hodgson, Whitehaven Great all round hotel Centrally located Very popular Ramped pool access Ideally located in the heart of Playa de las Americas resort, yet away from the more frenetic quarter, this mainstream hotel continues to prove extremely popular. The hotel offers good accessibility and is close to the superb shops, restaurants, bars and nightlife that make Las Americas such a fun place to stay. It is also 900 metres from the miles of flat promenade stretching along the coast, with some excellent accessible beaches. Accommodation: The hotel offers accessible twin bedded, air-conditioned rooms with satellite TV, music, mini-bar and safe, mostly with pool facing balconies or terraces. Adapted bathrooms include wheel-in showers and grab rails. Standard rooms are also available. Facilities: There are two heated seawater pools, one for children and one with sloped entry and also large steps with hand rail for easier access. Excellent programme of day and evening entertainment and superb choice of dining options from carvery, BBQ, buffet and four bars. Accessible excursions can also be arranged. Terrain: Good access in and around the hotel with virtually everything you could need right on your doorstep. Travel: Transfer time from Tenerife South Airport approx 30 minutes. B&B, Half Board Twin bedded room - sleep a maximum of 3 adults 389pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. TENERIFE 21

22 Vulcano Hotel PLAYA DE LAS AMERICAS, TENERIFE «««Relaxing environment Central location A popular resort This excellent hotel has a great location and is set in lovely private gardens and offers very high standards of accommodation, service and facilities. It is within easy walking distance of the beach and the incredible array of lively bars, cafes, restaurants, shops and nightlife. A popular hotel with many repeat customers returning year after year! Accommodation: Rooms are spacious, tastefully furnished with balconies or terraces plus air-conditioning, cable/satellite TV, video game console, phone with voice mail, mini-bar, safe, complimentary newspaper and bathrobes for use during your stay. Adapted bathrooms include wheel-in shower with grabs rails. Standard rooms are also available. Facilities: Two pools, one with Roman steps and a hand rail. Plenty of activities and facilities are available including racquetball/squash, table tennis, mini golf, hairdresser, playground, aerobics. Excellent buffet restaurant, poolside snack bar and two bars to choose from. Terrain: Good access in and around the hotel and the resort in general. Travel: Transfer time from Tenerife South Airport approx 30 minutes. B&B, Half Board, Full Board Twin bedded room - sleep a maximum of 3 adults 466pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. Oasis La Nina Hotel COSTA ADEJE, TENERIFE ««««Great family hotel Central location Good entertainment Close to the beach and the attractive yacht harbour, this excellent holiday hotel is also near to many of Adeje s excellent shops, restaurants, bars and nightlife. The hotel is suitable for families and couples of all ages. Accommodation: Modern, comfortable twin rooms with air-conditioning, satellite TV, internet access, balcony, mini-bar, phone and safe. Adapted bathrooms include wheel-in shower with pull down seat and grab rails. Standard rooms are also available. Facilities: Two pools (one heated), one children s pool, jacuzzis, squash, billiards, table football, pingpong, shopping centre, hairdresser and Daisy s mini club. Excellent entertainment programme, buffet restaurant and three bars. Terrain: Good access in and around the hotel, although some parts of Adeje are not all flat. Travel: Transfer time from Tenerife South Airport approx 30 minutes. Half Board, Full Board, All Inclusive (winter months only) Twin bedded room - sleep a maximum of 3 adults 450pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. 22

23 Jardines de Nivaria Hotel Impressive 5«hotel Great location Very popular COSTA ADEJE, TENERIFE «««««Ramped pool access This fabulous five star hotel is an architectural masterpiece, with art objects throughout the hotel creating a stylish and sophisticated atmosphere. In its own palm shaded gardens, the hotel sits right on the coast overlooking Puerto Colon and the neighbouring island of La Gomera. Accomodation: Bright and elegantly furnished double rooms include balcony or terrace, airconditioning, satellite TV with music channels, mini-bar, phone, safe and 24 hour room service. Luxurious adapted bathrooms include wheel-in shower with grab rails. Standard and other room options are also available. Facilities: Two pools with large steps (one heated), children s pool, outdoor jacuzzi, fitness centre, tennis, squash, putting green and hairdresser. There are three excellent restaurants, including the award winning La Cupula for an exquisite candlelit dinner, plus three bars and a ballroom with live music. Terrain: Good access in and around the hotel and its gardens, with easy access to the beach. Travel: Transfer time from Tenerife South Airport approx 30 minutes. B&B, Half Board, Full Board Twin bedded room - sleep a maximum of 2 adults 876pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. Gran Tacande Hotel COSTA ADEJE, TENERIFE «««««Elegant hotel Quiet & peaceful Fabulous dining Ramped pool access B&B, Half Board Elegant five star hotel offering discerning holidaymakers real luxury in the sun. The hotel has a privileged position on the Playa Del Duque beach and is close to all the attractions of the resort. Accommodation: Extremely spacious, air-conditioned rooms with satellite TV, internet access, mini-bar and terrace. Adapted bathrooms include wheel-in shower. Standard rooms are also available. Facilities: Three swimming pools, one with large steps and ramp for easier access. Plenty of facilities including spa centre with thermal circuit and a range of treatments, sauna, Turkish bath, jacuzzi, gym, tennis, squash, and shops. Excellent choice of eating and drinking options from the three restaurants, snack bar and four bars and of course 24 hour room service. Terrain: Good access in and around the hotel, with easy access to the beach. Travel: Transfer time from Tenerife South Airport approx 30 minutes. Twin bedded room - sleep a maximum of 3 adults 659pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. TENERIFE 23

24 LANZAROTE Like all the Canary Islands, most of the holiday accommodation is set right on the coast with good access to lovely sandy beaches and a wide range of local attractions and facilities. As well as Canarian specialities, Lanzarote a truly international eating experience with café and restaurant owners taking great delight in introducing you to their particular cuisine. Bungalows Nautilus MATAGORDA, LANZAROTE ««Very popular resort Great value Relaxing & peaceful Pool hoist These comfortable bungalows are ideal for the less mobile. Set in 12,000 square metres of beautifully landscaped gardens shaded by palm trees, this is a lovely, peaceful holiday environment. The Bungalows are just 100 metres from the sea and Matagorda s shopping centre with its cafes, bars, restaurants and live entertainment. This is a small complex and the owners pride themselves on their friendly service and the intimate family feel of the resort. Accommodation: There are 70 bungalows, of which 28 have been adapted (both one and two bedroom) for wheelchair access. All are well equipped with fitted kitchens, including cooker, microwave and fridge. Amenities include satellite TV, iron and hairdryer. Accessible bathrooms include wheel-in showers, while standard bungalows have baths or showers. Facilities: The main pool has a pool hoist and large steps and there is one pool for children, a club room and billiards, arcade/games room, grocery shop, room service (limited hours), main restaurant, barbecue grill, café, bar/lounge. Other activities available nearby include golf, tennis, fishing, scuba diving and wind surfing. Terrain: Good access in and around the hotel and to the beach and main promenade. Travel: Transfer time from Arrecife Airport approx 10 minutes. Self Catering, B&B, Half Board One and Two bedroom apartments available 209pp Based on 2 adults sharing a one bedroom apartment on a self catering basis. Return Accessible transfers included. 24

25 Average daily temperatures May 24 Jun 26 Jul 28 Aug 29 Sep 28 Oct 26 Nov 24 Dec 21 Jan 20 Feb 21 Mar 22 Apr 23 Don Pepe Villas PLAYA BLANCA, LANZAROTE flights available from 195pp Flight time: Approx 4 hours from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Once again Accessible Travel has come up with the perfect holiday for a wheelchair user (as usual). The hotel is fabulous and all our arrangements with flights, accessible transfers and location were perfect. Roll on next year! Bob Brooker, Nottingham Excellent villas Private pool Central location Pool hoist Two absolutely superb villas situated next door to each other, both beautifully appointed and enjoying stunning sea views. Villa Don Pepe is the ideal destination for those who desire luxury, space and intimacy in an individual villa. Positioned in one of the most peaceful and beautiful zones of Lanzarote and just a short walk or wheel from the beach, shops, restaurants and bars of the lovely Playa Blanca resort. Accommodation: Well equipped villa with a very large accessible master bedroom with en-suite wheel-in shower, pull down seat and grab rails, this room also has direct access to the large terrace. Three other bedrooms, two shower rooms, seating and dining area, fully equipped kitchen, laundry and clothes drying area. Facilities: The Villa has its own private heated pool with pool hoist, huge terrace and sunbathing area with beautiful views and deck chairs, equipped with built in BBQ, evening lighting and private car park. DVD-Player and movies for your entertainment as well as Wi Fi connection for your laptop free of charge. A welcome pack including wine and fruit can be organised for your arrival. Terrain: Good access in and around the villa itself. Due to the good location car hire is not absolutely necessary but may enhance your holiday experience! Travel: Transfer time from Arrecife Airport approx 40 minutes. Self Catering 4 Bedroom villa - sleep a maximum of 9 adults 280pp Based on 4 adults sharing the villa, transfers and car hire are extra. LANZAROTE 25

26 Princess Yaiza Hotel PLAYA BLANCA, LANZAROTE «««««Impressive 5«hotel Spacious accommodation Very popular This stunning five-star luxury hotel is magnificently designed and furnished, creating a graceful and tranquil atmosphere. The hotel is ideally located on the beautiful Playa Dorada beach and offers spectacular panoramic views across the straits of Fuerteventura and Lobos Island. Playa Blanca is pedestrianised and has a good range of shops, restaurants, cafes and nightlife. Accommodation: All rooms have terrace, sea view, satellite TV, microwave, fridge, mini-bar and safe. Accessible suites feature double bedroom with separate lounge (with two sofa beds), and adapted spacious bathrooms include wheel-in shower with grab rails, separate bath and complimentary bathrobe and slippers for use during your stay. Standard and other room options are also available. Facilities: Two outdoor pools, of which the lower one has large steps with hand rail. There s also a whirlpool, kids pool and playground, plus other sporting activities available. Thalasso Therapy centre for hydrotherapy and beauty treatments or visit the shopping gallery for retail therapy! Excellent choice of eating and drinking, from Italian, Mexican, Japanese and international restaurants, snack and lobby bar. Terrain: Good access in and around the hotel. 15 minutes stroll along the promenade (some pushing assistance may be required in parts) to the resort centre and other beaches. Travel: Transfer time from Arrecife Airport approx 40 minutes. B&B, Half Board One and two bedroom suites available sleep a maximum of 3 adults and 1 child. 834pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. 26

27 Gran Canaria Gran Canaria first earned its popularity with tourists as a health resort and still today the island s spa s, mineral rich waters and ideal climate maintain its image as a place to refresh mind, body and soul. Hotels are proud of their excellent reputations for being very family friendly and provide quality facilities and amenities. Lopesan Costa Meloneras Resort and Spa Hotel COSTA MELONERAS, GRAN CANARIA ««««Average daily temperatures May 23 Jun 24 Jul 25 Aug 26 Sep 26 Oct 26 Nov 24 Dec 22 Jan 21 Feb 22 Mar 22 Apr 22 flights available from 260pp Flight time: Approx 4 hours from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Great for families and couples Excellent entertainment Very popular Pool hoist Ramped pool access Located right on the beautiful seafront, this magnificent colonial style building offers superb views, as well as a paradise garden with more than 700 palms and native flowers. The hotel boasts one of the finest spas in Europe and has all the sports and other facilities you could need. Accommodation: The spacious, elegant double rooms include air-conditioning, cable/satellite TV, modem connection, minibar, safe, telephone, hairdryer, and 24-hour room service. Adapted bathrooms include wheel-in shower with grab rails. Standard and other room options are also available. Facilities: Four pools, three of which are heated including one with large steps and hand rail and the other with sloped entry (both with hoists). Man-made beach/lagoon area and sundeck, whirlpools, tennis school and courts, mini-golf, billiards, gym and water sports. Thalassotherapy spa for beauty treatments, Turkish bath, sauna and ice igloo. Choose from six excellent restaurants, one bistro/café and five bars. Terrain: Good access in and around the hotel and gardens. Travel: Transfer time from Las Palmas Airport approx 35 minutes. The holiday is everything you said it would be. The flight was good and the representative was waiting for us. The driver collected the scooter and shower chair on the way to the hotel, which was fantastic. Thank you. Kathleen & Colin, Leicestershire B&B, Half Board Twin bedded room - sleep a maximum of 2 adults 858pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. Gran Canaria 27

28 CYPRUS Like a sparkling jewel in the Mediterranean Sea, Cyprus is an enchanting island of legend and breathtaking beauty. It offers a perfect marriage of ancient and contemporary cultures. The island s carefree atmosphere, combined with the natural friendliness of its people, make Cyprus a very relaxing and enjoyable holiday destination. Riu Cypria Bay Hotel PAPHOS, CYPRUS ««««Great location Beautiful resort Accessible beach Ramped pool access This modern, comfortable hotel is in a superior location in a peaceful green belt area on the outskirts of Paphos. The hotel has its own private beach, offers good accessibility and is only a ten minute walk from a good selection of shops, bars and restaurants. Boasting all the latest modern facilities and amenities, it s ideal for families, couples and singles alike. The hotel has its own entertainment programme and the theme evenings are great fun. The centre of Paphos is only two kilometres away. Accommodation: All rooms have private balcony or terrace, air-conditioning, satellite and pay TV, music channels, ceiling fan, mini-bar, phone, hairdryer and safe. Some rooms have sea views, so please ask at time of booking. Accessible bathrooms have wheel-in shower with grab rails. Standard rooms with baths are also available. Facilities: Lagoon pool with children s area, sun terrace, indoor pool with jacuzzi, tennis, table tennis, games room, shop, fitness centre with gym, sauna, steambath, children s playground and mini-club. There are two excellent restaurants (one open-air), snack bar, two bars and one poolside/beach wet bar. Live music events are held six days a week. Terrain: Access in and around the hotel is generally good, wheelchair users may require assistance in certain areas of Paphos. Travel: Transfer time from Paphos Airport approx 30 minutes. B&B, Half Board, All Inclusive Twin bedded room - sleep a maximum of 3 adults 493pp Based on 2 adults sharing on an all inclusive basis. Return Accessible transfers included. 28

29 Average daily temperatures May 29 Jun 34 Jul 36 Aug 36 Sep 33 Oct 28 Nov 22 Dec 17 Jan 15 Feb 16 Mar 19 Apr 24 Eva Apartments POLIS, CYPRUS flights available from 300pp Flight time: Approx 4 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Just a little note to thank you all for making our recent holiday in Cyprus a great success. Everything went along as smooth as silk. I must say that Kathleen, the rep, was kindness itself, Ali, couldn t have done more for us. We will definitely be travelling with you next year. Many thanks. Hazel Herbet, Northampton Family run Heated pool Very popular Pool hoist This excellent apartment complex has been thoroughly adapted and is run by a wheelchair user and his family. Every effort has therefore been made to ensure that this quiet residential property offers a first class holiday centre for the less mobile. The apartments are just a four minute stroll away from the charming village of Polis. The square, with its shops, bars and restaurants, is a great place to watch the world go by. The lovely beach is about a 15 minute walk, but transport can be arranged. Accommodation: One, two and three bedroom apartments as well as studios are available. Bathrooms have wheel-in shower with grab rails, shower seat, grab rails at the toilet, extended tap handles and non slip tiles. All accommodations have balcony or terrace, a kitchenette and lounge area with TV and air con. Facilities: The pool which is heated in winter, has a hoist and large steps with raised sun loungers around the pool area. Apartments and studios are equipped for self catering however B&B and BBQ evenings are also available. There are also several excellent local restaurants (most with table raisers for wheelchair users. There is also a disabled toilet in the village square). There s an adapted vehicle on site and excursions can be arranged at time of booking. Terrain: Access in and around the apartments is generally good, with ramps to the pool area and street. Travel: Transfer time from Paphos Airport approx 60 minutes. Self Catering, B&B Studios, one, two and three bedroom apartments available 282pp Based on 2 adults sharing a studio on a self catering basis. Return Accessible transfers included. CYPRUS 29

30 Kefalos Beach Village Beach front location Ideal for families Modern resort PAPHOS, CYPRUS ««««This lovely beachfront hotel complex is modern but has the feel of a traditional village. The hotel is in the heart of Paphos with its myriad of shops, restaurants and bars and is ideal for families. The beaches in front of the hotel are rocky, but excellent swimming beaches are just 15 minutes away. Accommodation: Each apartment includes a patio, air-conditioning, satellite TV, telephone, safe and fully fitted kitchen. Adapted bathrooms have either a wheel-in shower with grab rails or a bath with swivel-type bath chairs, grab rails and raised toilet seats. Standard apartments are also available. Facilities: Large outdoor pool, sun terrace, children s pool, indoor pool, tennis, mini-golf, volleyball, gym, jacuzzi, hairdresser and shops. On site restaurant, taverna, two bars and live music events. Terrain: Access in and around the hotel is generally good. Wheelchair users may require assistance in certain areas of Paphos. Travel: Transfer time from Paphos Airport approx 30 minutes. Self Catering, B&B, Half Board Studios and one bedroom apartments available 270pp Based on 2 adults sharing a studio on a self catering basis. Return Accessible transfers included. Crown Resorts Horizon Hotel CORAL BAY, CYPRUS ««««Great for families & couples Centrally located Great accessible mainstream hotel A quality hotel located in a great position just 300 metres from a beautiful sandy beach and only a few minutes from Coral Bay s main area. Good accessible mainstream hotel and only 11 kms from Paphos for those looking for more shops, restaurants, bars and nightlife. Accommodation: Spacious double rooms have balconies, air conditioning, satellite and pay TV, music channels, mini-bar, safe and direct dial phone. Adapted bathrooms include wheel-in shower with grab rails and bath. Standard rooms are also available. Facilities: Outdoor pool with large steps and hand rail, children s pool and indoor pool with jacuzzi. Two pool bars, playground and children s club. Plenty of organised daytime activities and sports available plus evening entertainment. BBQs and buffets are complimented by a fine à la carte dinner menu. Terrain: Good access in and around the hotel, however be mindful of the Cypriot high kerbs. Travel: Transfer time from Paphos Airport approx 40 minutes. B&B, Half Board, Full Board, All Inclusive Twin bedded room - sleep a maximum of 2 adults and 1 child 350pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. 30

31 Coral Bay Villa CORAL BAY, CYPRUS Privately owned villa Great for families & groups Relaxing enviroment Pool hoist Ideally located in a pleasant area of private houses and villas of Coral Bay. Coral Bay is only a fifteen minute drive from the popular resort of Paphos in south-west Cyprus. It is renowned for having the best sandy beach on the island with safe swimming and many sport facilities. Tavernas, restaurants and bars serve international and typical Cypriot dishes and delicious fresh fish. There are small shops about ten minutes from the beach. There is now ramped access to the beach plus accessible WC at the beach Accommodation: The spacious and accessible accommodation can accommodate up to eight guests. The Villa has become one of the most popular villa properties available. Three bedrooms - one with double bed, one with three single beds and the other with a set of bunk beds and a single bed - great for kids or companions. The bathroom is equipped with a bath with grab rail and wheel-in shower with grab rails, a raised toilet seat and shower chair available free of charge. There is also a separate toilet with grab rails and a sink and a separate walk-in shower cubicle. Facilities: Private pool with large Roman style steps and pool hoist, sun beds, phone, BBQ and terrace area, TV and washing machine. The villa is fully equipped for self catering. Terrain: Good level and ramped access in and around the villa, and fairly flat towards mini-market and restaurant. Travel: Transfer time from Paphos Airport approx 40 minutes. Self Catering 3 Bedroom villa - sleep a maximum of 8 adults 252pp Based on 4 adults sharing the villa on a self catering basis. Return Accessible transfers included. CYPRUS 31

32 Crete The largest of the Greek islands, Crete remains one of the most popular holiday destinations in Europe. Famed for its beautiful harbours, spectacular mountains and glorious beaches, Crete has a very individual character of its own. This is undoubtedly down to the Cretans who are a proud but very friendly people with a great sense of humour and a wonderful independent spirit. Eria Resort MALEME, CRETE ««««Average daily temperatures May 25 Jun 30 Jul 33 Aug 33 Sep 29 Oct 24 Nov 19 Dec 15 Jan 13 Feb 14 Mar 16 Apr 20 flights available from 300pp Flight time: Approx 4 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Purpose built hotel Quiet & relaxing location Great excursions Pool hoist This stylish, intimate hotel has been built especially for the needs of disabled holidaymakers. Access and facilities throughout the hotel are therefore very good, with a wide range of equipment and accessible excursions on site. The hotel is located in the historic village of Maleme in an area of natural beauty, surrounded by olive groves and with stunning views of the Mediterranean sea. The hotel is about 250 metres from the village centre and a minibus service can also take you into town. Accommodation: All rooms and suites are beautifully furnished and decorated and include an electric bed, air conditioning, satellite TV, internet connection, mini-bar and safe. The especially designed bathrooms have wheel-in shower with shower chair, grab rails and raised toilet seat. Electric or manual wheelchairs, hoists, oxygen compressors, scooters, rollators, air mattresses and other equipment are all available at an extra charge. Facilities: There s a main pool with ramp and hydro massage, gym with physiotherapy area, Hamman and jacuzzi. Boccia, volley and basketball are all available. The hotel s bar and restaurant are open throughout the day serving a selection of snacks and delicious meals. Some evenings include typical Greek entertainment. There are wonderful accessible excursions available to Chania, the White Mountains, Gonia monastery and the Samaria gorge. Terrain: Very good access in and around the hotel. Travel: Transfer time from Chania Airport approx 40 minutes. Thanks again for a lovely holiday, everything was arranged as expected, no nasty surprises! This is the third holiday I have had with Accessible Travel and will not hesitate to book again. Jeff Bulpett, Southampton B&B, Half Board, Full Board Twin bedded room and suites available - sleep a maximum of 3 adults 623pp Based on 2 adults sharing on a half board basis. Return Accessible transfers included. 32 CRETE

33 turkey Rich in culture and history, Turkey is also a paradise of sunshine, sea, mountains and lakes. The resort we feature is in Marmaris on a beautiful stretch of coastline that is regarded as the jewel of the Turkish Riviera and is where the Aegean meets the Mediterranean. Its clear blue waters are justifiably popular with the yachting and sailing fraternity. The Turks are extremely friendly and hospitable and genuinely pleased when people visit their country. Panorama Park Hotel ICEMELER, TURKEY «««Average daily temperatures May 20 Jun 25 Jul 28 Aug 27 Sep 23 Oct 18 Nov 15 Dec 10 Jan 9 Feb 10 Mar 11 Apr 16 flights available from 265pp Flight time: Approx 4 hours from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Purpose built hotel Quiet & relaxing location Great for Families & Groups Pool hoist The first resort of its kind in Turkey, this purpose built hotel has been specially designed to offer holidays for the disabled, less mobile, carers and their family and friends. The hotel is ideally located between a pine forest and the picturesque Icmeler Bay and offers spacious, four star luxury accommodation. The facilities here really are excellent and there s a wide range of equipment on site, although you ll need to request this at the time of booking. This resort is ideal for mixed groups. Accommodation: The hotel has 72 rooms including singles, doubles, twins and family rooms, of which there are 25 fully accessible rooms. Rooms are elegantly decorated and furnished and include TV, internet connection and all modern amenities. Adapted bathrooms include wheel-in shower and shower seat. Standard rooms are also available. Facilities: Semi-Olympic (depth 1.65m) pool with hoist and large steps with a hand rail. Turkish bath, sauna, relaxing sensory room, fitness centre, beauty salon, cinema, two restaurants and pool bar. There s a free shuttle service to the beach and an excellent adapted vehicle available for a wide range of fantastic excursions, which are a major attraction of this resort. Terrain: The hotel is purpose-built for accessibility and there is good access in and around the hotel. Travel: Transfer time from Dalaman Airport approx 120 minutes. All Inclusive Twin bedded room - sleep a maximum of 3 adults 393pp Based on 2 adults sharing on an all inclusive basis. Return Accessible transfers included. turkey 33

34 FLORIDA Average daily temperatures May 29 Jun 30 Jul 31 Aug 31 Sep 31 Oct 28 Nov 26 Dec 24 Jan 23 Feb 24 Mar 26 Apr 27 flights available from 550pp Flight time approx 9 hours from most regional UK airports; please enquire for exact price and availability. Prices are an approximation and subject to availability. Florida has to be one of the most exciting holiday destinations in the world. Orlando itself has an abundance of fantastic attractions, all within easy reach and served by regular and well organised excursions. The Americans are very friendly and in a country where service is paramount, will prove very helpful with any mobility needs. Wheelchair accessible rental cars are available and the theme parks are well adapted to the needs of the less mobile. MAKE THE MOST OF YOUR HOLIDAY Plan what to see and do. Book before you go by purchasing one of many great tickets: Ticket combinations available for unlimited access to 5 or more theme parks Visit any or all of the parks every day for upto 14 days These ticket combinations are excellent value for money Main attractions Walt Disney World Discovery Cove Universal Studios Wet N Wild Seaworld Island of Adventure Busch Gardens Swim with Dolphins Villa Grainge ORLANDO, FLORIDA Fully equipped villa Close to theme parks Free Wi Fi & Ninendo Wii Pool hoist This private, six bedroom, five bathroom villa is located on the prestigious gated complex of The Manor at West Haven, just minutes by car from the bars, shops, restaurants, fantastic theme parks and attractions of Orlando. The villa is open plan and accessible throughout, making it ideal for families or small groups. Accommodation: Two king size bedrooms with en-suite, one queen size bedroom with en-suite, one twin bedroom en-suite and two twin bedrooms, sleeping a maximum of 12 guests. The villa includes air-conditioning, luxury bathrooms, fully fitted and equipped kitchen. The master bedroom downstairs is elegantly furnished and includes a television with cable service, DVD player and a ceiling fan and the en-suite bathroom includes wheel-in shower with foldaway shower bed. Facilities: Fully accessible pool with hoist with interchangeable chair or bed, a large decked area, games room, including Nintendo Wii, table tennis, CD player, TV, DVD. The fully equipped kitchen includes cooker, fridge and microwave. Excellent supermarkets are just a short drive away. Terrain: Level and ramped access in and around the villa. A rental car or accessible van is essential to reach the theme parks and other local attractions. Travel: Transfer time from Orlando Airport approx 30 minutes. Self Catering 6 bedroom villa, sleep a maximum of 12 adults 774 Per villa per week based on maximum of 12 people. Airport transfers ARE NOT included. 34

35 Villa Ponderosa ORLANDO, FLORIDA Fully equipped villa Close to theme parks Great for families & groups Pool hoist This private, six bedroom villa is located on the prestigious Highland Reserve development in the famous area of Kissimmee, just minutes by car from the bars, shops, restaurants, fantastic theme parks and attractions of Orlando. The villa was completely refurbished in 2007 and can accommodate two wheelchair users at any one time, making it ideal for families or small groups. Accommodation: One king size, two queen size and three twin bedrooms, sleeping a maximum of twelve guests. The villa includes air-conditioning, luxury bathrooms, fully fitted and equipped kitchen. The master bedroom has a low level bed, ensuite bathroom includes wheel-in shower with shower chair/ commode, under sink access and a large corner bath. Facilities: Fully accessible pool with hoist and large steps, flat screen TV, DVD, Play station, music player, pool table, dart board. The fully equipped kitchen includes cooker, fridge and microwave. Excellent supermarkets are just a short drive away. Terrain: Level and ramped access in and around the villa. A rental car or accessible van is essential to reach the theme parks and other local attractions. Travel: Transfer time from Orlando Airport approx 30 minutes. Self Catering 6 bedroom villa, sleep a maximum of 12 adults 735pp Per villa per week based on maximum of 12 people. Airport transfers ARE NOT included. Villa Mia ORLANDO, FLORIDA Very popular Close to theme parks Great for families & groups Pool hoist Located in the gated complex of The Abbey at West Haven, this private villa has its own pool with hoist and is just 20 minutes away from Orlando s major theme parks and attractions. Local supermarkets, restaurants and a Greg Norman designed golf course are all within a five minute drive, so a car is definitely recommended. Accomodation: The villa can accommodate up to eight guests in four bedrooms with four bathrooms. The master bedroom includes wheel-in shower with shower chair and grab rails. The whole villa is open plan and completely accessible. Facilities: The villa s pool and jacuzzi are accessed by the pool hoist and large steps. The fully equipped villa includes all bedding and towels, TV, DVD player, equipped kitchen and baby equipment. Terrain: Level and ramped access in and around the villa. A rental car or accessible van is essential to reach the theme parks and other local attractions. Travel: Transfer time from Orlando Airport approx 30 minutes. Self Catering 4 bedroom villa, sleep a maximum of 8 adults 585pp Per villa per week based on maximum of 8 people. Airport transfers ARE NOT included. FLORIDA 35

36 italy Of all the holiday destination, Italy is a true treasure chest with probably the richest artistic legacy in the world. Italy also offers idyllic seaside resorts and some of the most magnificent cities in the world. Wherever you go, there is a sense of history and culture all around, where even the buildings are works of art and the most humble of churches contain some of the greatest paintings by the grand masters. Rialto Hotel GRADO, ITALY ««««Small & friendly hotel Thalassotherapy treatments Quiet & relaxing environment This excellent, small and friendly hotel is located in Italy s oldest seaside resort and is a classic. Grado has superb, clean accessible beaches, a historic old town and renowned hot-spring treatments. This hotel is ideal for couples and those seeking a relaxing holiday in a traditional Italian resort. Many of our customers add on a short break in Venice, this is a perfect way to combine one of Italy s excellent beach resort s with one of its most famous and romantic cities. Accommodation: Twin bedded rooms have air-conditioning, satellite TV, phone and mini-bar. Adapted bathrooms include wheel-in shower with pull down shower seat and grab rails. Standard rooms are also available. Facilities: Wellbeing centre with beauty and sports massages and a roof top solarium. Thalassotherapy Centre next door. Excellent cuisine and the unspoilt Grado lagoon and beach are incomparable. Terrain: A virtually barrier-free environment with good access all around. Travel: Transfer time from Venice Airport approx 120 minutes. B&B, Half Board, Full Board Twin bedded room sleep maximum 3 adults 667pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. 36

37 Average daily temperatures May 21 Jun 25 Jul 27 Aug 27 Sep 24 Oct 19 Nov 12 Dec 8 Jan 7 Feb 8 Mar 12 Apr 17 Residenza Parisi Hotel VENICE, ITALY ««Opposite water bus-stop flights available from 180pp Flight time approx 2 hours from most regional UK airports, please enquire for exact price and availability. Prices are approximate and subject to availability. Accessible city routes Arrangements went smooth as silk. Hotel rooms are huge and perfectly situated next to the water station. I am able to travel all over Venice with the wheelchair and the most I ve had to deal with is just one step. The Venice festival is very good and entertainment goes on through the day and night, we are having a ball and loving it! The Brookers, Nottinghamshire Accessible by car A historic, comfortable and genuinely accessible hotel located in the heart of Venice. This is a rare find so don t be put off by its two star rating. This hotel sits right on the Grand Canal and is the only hotel in Venice which can be reached by road! Accommodation: Very large spacious double bedrooms and bathrooms. Amenities include satellite TV, mini-bar and phone. Adapted bathrooms include wheel-in shower with pull down seat and grab rails. The Residenza Parisi is located next door to its sister hotel and on arrival, this is where guests check in and will also have breakfast. Standard rooms are also available at the sister hotel. Facilities: The hotel offers accommodation only (hence the two star rating) with reception, breakfast and bar facilities all available at its sister hotel the Santa Chiara about 50 metres away. You do however have all the splendour and wonders of Venice right on your doorstep. Terrain: Venice does have accessible water buses and a marked route map for wheelchair users. A number of bridges also have special lifts. Travel: Transfer time from Venice Airport approx 20 minutes. B&B Twin bedded room sleep maximum 3 adults 178pp Based on 2 adults sharing for 2 nights on a B&B basis. Return Accessible transfers included. italy To book please call

38 GERMANY Average daily temperatures May 16 Jun 18 Jul 21 Aug 21 Sep 18 Oct 13 Nov 9 Dec 5 Jan 5 Feb 5 Mar 9 Apr 11 Rheinsberg in northern Germany is a very picturesque area where you can just relax, breathe in the fresh country air, walk by the lakeside or take a horse drawn carriage ride. Various excellent excursions are available, such as the wonderful Oranienburg Palace, Potsdam and the Babelsberg Film Park. flights available from 130pp Flight time approx 1 hour 45 minutes from most regional UK airports, please enquire for exact price and availability. Prices are approximate and subject to availability. Important: For those travellers who prefer an alternative to flying, it is possible to make your own arrangements to journey by car and ferry. Otherwise we will be happy to arrange flights from your nearest major UK airport. Haus Rheinsberg Hotel RHEINSBERG, GERMANY ««««Fantastic lakeside hotel Accessible sports facilities Delicious cuisine Ramped pool access Pool hoist 38 Specially designed as a barrier-free luxury hotel, Haus Rheinsberg offers excellent levels of comfort, accessibility and exclusive service for people with disabilities and special needs, as well as their partners and friends. It s also ideal for groups and is set on a picturesque lakeside surrounded by unspoilt forests and beautiful scenery. Accommodation: The spacious accessible rooms include accessible balconies and patios, large bathroom with wheel-in shower and grab rails (seats available), motor-operated doors and windows, TV, mini-bar and internet access. Standard rooms are also available. Facilities: Indoor heated pool with hoist and large steps with a hand rail, saunas, massages, water gymnastics, pottery, angling, accessible sports, horse drawn carriage rides and boat trips. The hotel prides itself on its gastronomy and excellent wine list. All-round care assistance can also be provided. Terrain: Good access in and around the hotel, with grab rails, wide lifts and no thresholds. Travel: Transfer time from Berlin Airport approx 90 minutes. Accessible Travel secured a ground floor room for us and took care of every little detail of our holiday arrangements. It couldn t have been better. Colin and Faye, Sheffield GERMANY B&B, Half Board, Full Board Twin bedded room sleep maximum of 2 adults 572pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included.

39 United Kingdom All across the UK you ll find, wonderful gardens and world-class attractions including historic castles and glorious countryside destinations. Seaside resorts, quaint villages and towns steeped in history and culture, offer splendid comforts and natural beauty for any traveller. Gwel An More PORTREATH, UK ««««Luxurious holiday village Stunning views Fantastic facilities Excellent self catering lodges set in beautiful natural surroundings. Their natural, unobtrusive looks might not prepare you for the sheer luxury and style found inside. The fantastically spacious adapted wooden Scandinavian lodges are home from home and can accommodate 4 and 6 people and have excellent resort facilities and location. 509 per lodge based on 7 nights on a self catering basis St Annes Hotel ST ANNES, UK «««Modern hotel Beach views Fantastic facilities This picturesque hotel overlooks the beach and main promenade in St Annes and is a fantastic place for a stress free seaside holiday in a pretty seaside town, close to other local attractions. This hotel offers excellent facilities for people with differing levels of disability. Nursing 295 pp based on 3 nights on a Half Board basis (entertainment included) Bond Hotel BLACKPOOL, UK ««Very popular Great entertainment Great for groups A fantastic hotel located 5 minutes from the sea front and all the amusements and bars of Blackpool. The hotel provides excellent facilities for people with varying levels of disability. 180 pp based on 3 nights on a Half Board basis (entertainment included) Bond Holiday Homes BLACKPOOL, UK Caravan holiday Very popular Suits all ages Fantastic specially designed caravans for disabled holidaymakers. Good access throughout and fully equipped on an excellent holiday park which caters for all ages. for 7 nights, based on a 6 berth holiday home 500 Thank you so much for our fantastic holiday at Gwel an Mor. The lodges are perfect in every way and live up to their 5* rating. The onsite restaurant was delicious, the beauty treatments fantastic and the local resident wildlife are a wonderful experience. We will definitely return. Pool hoist Pool hoist S & D Dailly care facilities For accessible accommodation elsewhere around the UK, we are pleased to offer an on-line booking facility. Simply book directly through our website for guaranteed wheelchair adapted or standard rooms (subject to availability), from a choice of the following leading hotel chains, Holiday Inn, Express by Holiday Inn and Crowne Plaza Hotels. Visit for more details. United Kingdom 39

40 EGYPT Average daily temperatures May 33 Jun 35 Jul 36 Aug 35 Sep 32 Oct 30 Nov 26 Dec 20 Jan 18 Feb 21 Mar 24 Apr 28 flights available from 350pp Flight time: Approx 5 hours 30 minutes from most regional UK airports (Heathrow operate a direct service only). Please enquire for exact price and availability. Prices are approximate and subject to availability. Egypt is an extraordinary country that continues to fuel the imagination and still holds many mysteries close to its heart. Home to the Pyramids, the Sphinx, Valley of the Kings and majestic temples, it s easy to think of Egypt as an ancient world of wonders. However, today s Egypt is also one of the most modern countries in the Middle East with magnificent holiday resorts purpose-built for the needs of millions of tourists who visit the country every year. Classic Sights & Delights Tour (SN01) Cairo/Nile Cruise 8 days/7 nights Day One Arrival at Cairo airport. Transfer to hotel by our private, equipped van. Overnight in Cairo, hotel is on a B&B basis. Day Two Breakfast, free day for optional tours. Overnight in Cairo, hotel is on a B&B basis. Day Three Breakfast, free day for optional tours. Overnight in Cairo, hotel is on a B&B basis. Day Four Breakfast, free day for optional tours. Overnight in Cairo, hotel is on a B&B basis. Day Five Breakfast, then transfer to Cairo airport to fly to Aswan. Upon arrival meet & assistance then transfer to the Nile Cruise, embarkation before lunch, free time for optional tours in Aswan. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Six Sail to Komombo Lunch on board while sailing to Edfu, with optional tour. Sail to Luxor, overnight on board of Nile cruise, cruise is on a Full Board basis. Day Seven Breakfast, free day for optional tours. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Eight Disembark, check out and transfer to Luxor airport for flight home. Package includes the following: 1. Four nights 5 star hotel in Cairo on B&B basis 2. Three nights 5 star Nile cruise Aswan Luxor on F.B basis 3. All Inland Domestic transfers as per programme 4. Meet and assistance at all destinations as per program 5. All currently applicable taxes and service charges Package excludes the following: 1. International & domestic flights 2. Egypt entry visa 3. Hotel and Nile cruise extras 4. Additional tours 5. Gratuities 664pp Add on these fantastic excursions to enhance your Egypt experience: Excursions available for Cairo: Pyramids & Museum old Cairo Dinner Cruise Sakkara & Memphis Sound & Light show Pharonic Village Excursions available for Aswan: Full Day Aswan High Dam and Unfinished Obelisk abu Simble by van or plane Excursions available for Edfu: edfu Temple by van Excursions available for Luxor: east Bank Karnak and Luxor temples West Bank Hatshepsut temple and Colossi of Memnon Valley of the Kings Sound & Light show Why not complete your sightseeing tour with some well deserved relaxation time on the beach! Extensions to the above itinerary can include a four night hotel stay in one of the Red Sea resorts of either Hurghada or the more lively resort of Sharm El Sheikh. Please ask for details on how we are able to adapt itineraries to include a beach experience. 40

41 Hotel, everything and more, great! Brilliant all around. Brilliant weather. Perfect and I have a tan. Can t thank you enough. B. Holdsworth, Manchester flights available from 250pp Flight time: Approx 5 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Timeless Nile and Luxor Tour (SN04) Nile Cruise 8 days/7 nights Day One Arrival at Luxor airport, transfer in private van to Nile cruise. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Two Breakfast, sail to Edfu, with an optional free tour, overnight on board of Nile cruise, cruise is on a Full Board basis. Day Three Breakfast, sail to Komombo then continue to sail to Aswan. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Four Breakfast, optional tour to Abu Simble. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Five Breakfast, optional tour in Aswan. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Six Breakfast, sail to Luxor. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Seven Breakfast, optional tours in Luxor. Overnight on board of Nile cruise, cruise is on a Full Board basis. Day Eight Disembark, check out and transfer to Luxor airport for flight back home. Package includes the following: 1. Seven nights 5 star Nile cruise Luxor Luxor on F.B basis 2. All Inland Domestic transfers as per programme 3. Meet and assistance at all destinations as per programme 4. All currently applicable taxes and service charges Package excludes the following: 1. International & domestic flights 2. Egypt entry visa 3. Nile cruise extras 4. Additional tours 5. Gratuities 798pp Add on these fantastic excursions to enhance your Egypt experience: Excursions available for Luxor: east Bank Karnak and Luxor temples West Bank Hatshepsut temple and Colossi of Memnon Valley of the Kings Sound & Light show Excursions available for Aswan: Full Day Aswan High Dam and Unfinished Obelisk abu Simble by van or plane Excursions available for Edfu: edfu Temple by van Why not complete your sightseeing tour with some well deserved relaxation time on the beach! Extensions to the above itinerary can include a four night hotel stay in one of the Red Sea resorts of either Hurghada or the more lively resort of Sharm El Sheikh. Please ask for details on how we are able to adapt itineraries to include a beach experience. EGYPT 41

42 flights available from 250pp EGYPT Hotels in the resorts are spacious, well designed and close to the beautiful beaches. Access is generally good and pavement walkways are popular, where you ll find a myriad of open-air cafes, bars and restaurants. Most places serve a good range of international cuisine as well as delicious local specialities. The Savoy Hotel SHARM EL SHEIKH, EGYPT «««««Flight time: Approx 5 hours 30 minutes from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. Luxurious hotel Fabulous sea views Relaxing & romantic resort Ramped pool access This very comfortable, five star hotel is located in the renowned Sharm El Sheikh resort. A magnificently large property it has its own lush tropical gardens and waterfalls and is positioned right at the heart of the spectacular White Knight Beach. Accommodation: Rooms include air conditioning, mini-bar and internet access. Adapted bathrooms include wheel-in shower with pull down seat and grab rails. Standard rooms are also available. Facilities: There are several pools, including one outdoor pool with large steps and sloped entry. A wide range of water sports with superb diving, floodlit tennis, squash, excellent choice of restaurants and cafes. Terrain: Good access in and around the hotel. Transport is required to access more central parts of the Sharm El Sheikh resort such as Naama Bay. Travel: Transfer time from Sharm El Sheikh Airport approx 10 minutes. B&B, Half Board, All Inclusive Twin bedded room sleep a maximum of 3 adults 400pp Based on 2 adults sharing on a B&B basis. Return Accessible transfers included. 42

43 I would like to pass on my thanks and appreciation to all concerned in co-ordinating our recent holiday to Egypt. Mum, who needs the wheelchair for mobility was treated with such care and respect it made the holiday so enjoyable for us. This was not a holiday but an experience of a lifetime and far surpassed our expectations. Our thanks to you all. Sue Smith Tropitel Naama Bay Hotel SHARM EL SHEIKH, EGYPT «««««Private beach Excellent central location Pool view rooms Inter-connecting rooms Ramped pool access The Tropitel Naama Bay Hotel is a well-located hotel, in the heart of the shopping area in Naama Bay, with close proximity to the hotel s beach. It is tastefully furnished in a resort style and offers a range of facilities. Accommodation: Rooms include air conditioning, mini-fridge and internet access. Adapted bathrooms are spacious and include a wheel in shower, but no grab rails. Standard rooms are also available. Facilities: The hotel boasts restaurants, bars, cafe, casino, disco, shops, private beach, 3 swimming pools, one with a sloped entry and a wide range of water sports and activities. Terrain: Good access in and around the hotel. Outside the hotel and while accessing Naama Bay, assistance may be required, due to the lack of drop kerbs. Electric wheelchairs are not recommended. Travel: Transfer time from Sharm El Sheikh Airport approx 20 minutes. Add on these fantastic excursions to enhance your Egypt experience: City Tour Highlights of Naama Bay, Hadaba region and old market Bedouin Dinner dinner and oriental show at the foot of the mountains St Catherine Visit to St Catherine monastery 1001 Night Show Arabian Horse Show and dinner at the famous Alf Leila Wa Leila Snorkelling Boat trip for snorkelling at Tiran Island B&B and All Inclusive Twin bedded room sleep a maximum of 3 adults 456pp Based on 2 adults sharing on an all inclusive basis. Return Accessible transfers included. EGYPT 43

44 South Africa South Africa is without doubt one of the most exhilarating and spectacularly beautiful countries on earth. It can offer many unique experiences for travellers with a keen sense of adventure. Most visitors to the area choose to tour as, inevitably, watching the best of Africa s wildlife (including the big five) in one of the world s biggest national parks, is a major attraction. Kruger Park Safari 8 days / 7 nights This fabulous tour takes you through one of the most famous and beautiful game parks in the world. The safari showcases some of the best attractions in South Africa, including the chance to get right up close to Africa s Big Five! (Lion, elephant, buffalo, rhino and leopard). Specially adapted vehicles are used for wheelchair access, with an excellent driver and highly experienced English speaking guide to lead the tour. Accommodation is in very comfortable private tented camps, bungalows and cottages throughout the Park. The tented camps have public accessible bath and toilet facilities, while the bungalows and cottages have their own ablutions with a shower or bath. A qualified medical assistant, who is trained and experienced in leadership, is present throughout the tour. However, you will need to be an independent traveller who can sit in a truck for periods of time, travelling on a variety of roads (gravel, dirt and tar). Day 1 From Johannesburg travel east through the rolling hills of the Highveld. Enter Kruger National Park from the South and overnight at Crocodile Bridge. (*L/D) Days 2, 3 & 4 Spend three days in the two million hectare haven of the Kruger Park, searching out the Big Five and many other species of animal, bird and plant life. Kruger Park is truly beautiful, with many scenic drives through dense bush and dry scrub. The excellent camps offer wonderful views and tranquil settings. (*B/L/D) Days 5, 6 & 7 Head off to a magnificent Private Game Reserve, world renowned for reintroducing animals to the wild, and for its lion breeding project. You ll get to know some of the lions and baby elephants, and maybe even touch a wild cheetah (named Savannah) at the stunning lodge. Dinner is served in a traditional Boma around a blazing fire under the sparkling night sky. As well as morning and afternoon game drives, you ll also visit the famous Hoedspruit Research and Breeding Centre for Endangered Species. (*B/L/D) Days 8 Take a scenic day s journey along the spectacular Blyde River Canyon with its magnificent viewpoint. Arrive back at Johannesburg and your hotel, after enjoying your incredible safari! (*B/L) * B = Breakfast, L = Lunch, D = Evening Dinner Twin bedded room - maximum 2 adults 1105pp Based on 2 adults sharing as per the itinerary. Additional nights, transfers and extra excursions are available on application. 44

45 I would like to take this opportunity to thank you from the bottom of my heart for the wonderful accessible safari you organised. Not only was everything in place on arrival but in every lodge and campsite we stayed at. I was less than a meter away from a Lion and I fed a Hippo, which is something I never thought I d be able to do! The driver and guide was so knowledgeable and everything was done at our pace not his. This truly was a holiday of a lifetime. Catherine Webb Average daily temperatures May 19 Jun 20 Jul 22 Aug 21 Sep 19 Oct 21 Nov 23 Dec 24 Jan 26 Feb 26 Mar 25 Apr 22 flights available from 580pp Flight time: Approx 7 hours from most regional UK airports. Please enquire for exact price and availability. Prices are approximate and subject to availability. We offer a wide range of superb tours specially designed for the less mobile, including those needing the use of a wheelchair. The tours shown here are just some of the opportunities we can arrange in partnership with local operators. Please ask us about other tours that are available and which itineraries we can tailor to your own requirements. Just don t forget to pack your binoculars and your camera! Cape Town Experience Of course no trip to South Africa would be complete without a visit to Cape Town! Top off your amazing safari with a four night hotel stay in the beautiful and stunning city of Cape Town. Well known for its famous landmarks, take a breathtaking trip to the top of the awesome Table Mountain; see the penguins at Boulders Beach; visit the well known wine lands of Stellenbosch; take a boat trip to Robben Island. If you ve still got more energy then you can t miss the hundreds of shops, bars, restaurants and markets that make up the incredible Waterfront area. Garden Route Experience The aptly named Garden Route is one of the most stunningly beautiful tours available in South Africa and includes wonderful forests, freshwater lakes, wetlands, fabulous white sandy beaches, tranquil lagoons, hidden coves and unique animal encounters. A typical tour takes 5 days / 4 nights starting at Cape Town and visiting Walkers Bay, where Antarctic Whales visit seasonally. Then onto Oudtshoorn, to experience one of the many Ostrich farms. Travel to the heart of the Garden Route the Tsitsikamma National Park which embraces an 80km strip of superb coastline together with a marine reserve that stretches 5km off shore. The tour will finish in Port Elizabeth, but make sure you have the chance to visit the Monkeyland, Birds of Eden and the Elephant Sanctuary where you can do a Trunk in hand tour. This tour can be experienced on its own or as an addition to any of our South African itineraries. For full itinerary details, please contact us via the telephone, or visit our website South Africa 45

46 flights available from 350pp Adapted Skiing USA Flight time: Approx 6 hours 30 minutes from the UK (Heathrow operate a direct service only). Please enquire for exact price and availability. Prices are approximate and subject to availability. The opportunity of a life time is here and is waiting for you to experience one of the best adapted ski programmes available! Skiing in New Hampshire is a must; it is the official State sport! Today s ski slopes are better equipped and provide accessible slopes and adapted ski schools integrated alongside the excellent novice, intermediate and expert slopes. Mountain Facts Loon Mountain Altitude of 3050ft and base altitude of 950ft, in a NE facing direction with its longest run at 2.5 miles, these ski slopes are excellent. They have 49 runs in total with 11 of these for beginners. Waterville Valley Altitude of 4004ft and base altitude of 1984ft, in a N,NE facing direction with its longest run at 3 miles these ski slopes are excellent. They have 52 runs in total with 8 of these for beginners. We have teamed up with two mountains in New Hampshire USA to offer winter holidays where you can learn to ski or snowboard. Whether you are a complete beginner, just want to improve your skills on the snow or if you have a physical or cognitive disability, we can cater for everyone! For many people with disabilities this is a physical therapy as well as a therapeutic one, and there are so many people out there with disabilities who think they can t, or won t be able to ski, luckily with our expertise it is possible. It s a great way to over come personal barriers, to stay fit and get fresh air and also a great way to gain confidence. When did you last think you would be able to get to the top of a mountain? Let alone ski all the way down! It s a great ski season from December to mid-april; and two different mountain slopes to ski on each day, along with our multi-mountain passes, cheap tax free shopping and the opportunity to ski with your family or friends in the wonderful surroundings of New Hampshire, you couldn t get much better! We provide you with the whole package: Accessible accommodation, adapted car hire, skiing lessons with experienced English speaking instructors and high quality equipment rental. Along with the shortest Trans Atlantic flight into Boston Logan airport, we ensure you will enjoy your winter wonderland holiday experience in New Hampshire. 46

47 Other Attractions: Apart from skiing there are plenty of other activities to keep you amused, from sleigh rides, to tubing to ice skating and snow shoeing, shopping or just enjoying the beautiful surroundings. There is something for everyone, which enables even the non-skiers to have an action packed holiday! Après Ski: In Lincoln for après ski head to the Common Man, Gordies or the Woodstock Station for an excellent atmosphere, live bands (generally weekends) and great food and drink. For the shoppers in you, you are in the right place, with tax free shopping at over 200 outlet shops in the surrounding area, you will be spoilt for choice. Accommodation: We use a fantastic hotel which is central and has easy access to the ski slopes. Other hotels are available so why not extend your stay by visiting Boston before flying home? Turn your holiday experience into a twin centre break and take advantage of the delights of Boston to see what this beautiful place has to offer. Please ask us for more information. The excellent adapted ski schools on both mountains have over 100 qualified instructors, which means safety is paramount. At the main base lodges, there are great facilities such as bars, restaurants with large open fire s, ski hire, bathrooms and areas to relax in and the opportunity to watch others ski! At both Loon Mountain and Waterville Valley we offer skiing for everyone with any level of disability, whether you want to learn on your own or incorporate it with the rest of your party, we can arrange this for you. The adapted programme provides instruction, equipment and also the freedom to enjoy outdoor activities with friends and family. Lessons are customised to meet your individual needs and as you gain confidence you will advance to terrain to suit your level. Whether you wish to learn quietly and slowly or whether you wish to join in with others, or even compete in a race, instruction at all levels is provided. Some of the instructors themselves have disabilities and all are volunteers. Comfort Inn And Suites Hotel LINCOLN, NEW HAMPSHIRE, USA Complimentary breakfast Heated indoor pool Centrally located Interconnecting rooms This central hotel is in a superb location for your winter skiing holiday. It caters for couples, families and groups and with its warm New England hospitality, complimentary breakfast and indoor heated pool, this hotel is the perfect spot for a skiing holiday. There is no entertainment at the hotel; however out and about there are plenty of restaurants and bars with live bands, and wonderful open log fires. Accommodation: All rooms have excellent views of the White Mountains and New Hampshire s beautiful scenery, air-conditioning/heating, satellite TV, phone, hairdryer, coffee/tea making machine, microwave, fridge, free wifi, lowered wardrobe rails and safe. Accessible bathrooms have wheel-in shower with pull down seat and grab rails, grab rails at the toilet and extended tap handles, other accessible bathrooms have bath with a removable bath seat and grab rails at the bath and toilet area. Standard rooms with baths are also available. Facilities: Indoor heated pool and jacuzzi both with large steps and rail, gymnasium, ice and drinks vending machines, laundry facilities, breakfast room with open fire and ski lock up area. Terrain: Access in and around the hotel is generally good. Access to the main street from the hotel is flat and the roads are quiet. Snow is cleared from roads and verges to make access in winter easier. Travel: Transfer time from Boston Airport approx 2 hours (car hire essential). B&B basis with free continental breakfast Twin bedded room sleep a maximum of 2 adults and 2 children 262pp Based on 2 adults sharing on a B&B basis. Car hire, ski equipment and lessons are an additional cost. Adapted Skiing USA 47

48 CRUISES A holiday aboard a luxury cruise liner is one of life s great experiences. It s great fun with plenty to do and see and facilities second to none. But with so much choice, let us help you choose the cruise ship and the itinerary which best meets all your individual requirements. Today s cruise liners are better equipped than most five star hotels and you get a constantly changing view! The leisure facilities on board are literally more than you would find in most towns, with cinemas, theatres, cabaret lounges, health spas, gym and fitness centres and a wide range of first class restaurants, bars, pizzerias, and coffee bars. Plus, of course, you get to visit a number of fantastic shore locations all on the same holiday! Accessible Travel & Leisure are specialists in accessible cruises. We offer a wide choice of cruises from the UK and fly/cruises which depart and visit destinations worldwide. Our cruises are suitable for couples, families, friends and groups alike. Above all, you ll find that you experience a more personal, understanding and expert service from us, which is dedicated to your needs, including: We are the only company that totally understands the difficulties faced by disabled and less mobile travellers and the needs of the individual. We understand the nature of a disability and are not afraid to talk in detail and in confidence with our customers. We have worked with the leading cruise lines for many years, know their ships and have visited many of them ourselves. Every ship has a different feel and ambience. We talk with and get to know our customers so that we can match them to the right ship to ensure they mix with like-minded people. We have cabin dimensions and know what equipment is kept on board for hire. And if it s not available on board, we know equipment hire companies who can deliver to your ship. We know which ships have hoists in the pools and Jacuzzis and which tenders are accessible. We can arrange accessible shore excursions in adapted vehicles. We are totally independent and are not persuaded to sell one cruise line over the other. We can therefore give you expert, impartial advice so that you can make the best choice that s just right for you. All this means that you can book a cruise with confidence with Accessible Travel & Leisure. Cruise Finder With more than 10,000 ocean cruises on our database to choose from, we recommend that you narrow your choice by using our easy-to-use Cruise Finder. You ll find this in the Cruises section on our website at www. accessibletravel.co.uk. See how accessible the cruise ships are first hand by watching the Accessible Cruise videos online 48

49 Spacious relaxing ships with the option of anytime dining Welcome aboard... How may we be of service? Africa, Alaska, Antarctica, Australasia, Caribbean, Black Sea, Canada, Far East, Indian Ocean, Mediterranean, Northern Europe, Panama Canal, South America. Imagine being pampered at a luxurious resort and waking up each morning to a brand new, stunning view of the world. That s just what it s like on a Princess cruise. The well-appointed ships boast all the amenities you d expect from a land-based holiday and more, including many choices of restaurants and live entertainment. Below are two great examples of itineraries Princess Cruises offer. Contact us now or visit our CRUISE FINDER at to see all the ships and itineraries Princess Cruises offers. Spacious bathrooms with level entry shower and pull down shower seat, grab rails at the shower and toilet and a large turning space in the bathroom and cabin mediterranean Cruise 14 night cruise on the Grand Princess Departs: Southampton, England Itinerary: Southampton (England), Malaga (Spain), Granada (Spain), Barcelona (Spain), Monte Carlo (Monaco), Civitavecchia (Rome, Italy), Naples (Capri, Italy), Ajaccio (Corsica), Gibraltar (UK), Southampton (England) Caribbean Discovery Cruise 16 night Fly cruise on the Grand Princess Departs: Miami, USA Itinerary: : Fort Lauderdale (Miami, USA), Aruba, Curacao, Grenada, Barbados, St Vincent, St Kitts, St Thomas, Santa Domingo, Princess Cays, Fort Lauderdale (Miami, USA) please call us for up to date price, availability and special offers Large accessible cabins with roll-in shower The Most Famous Cruise Liners in the World Transatlantic, Australasia, Caribbean, Black Sea, Canada, Far East, Mediterranean, Northern Europe, Panama Canal, South America, Pacific, Far East. A voyage aboard one of Cunard s ships is the most elegant and sophisticated way to explore the delights of many destinations. You ll find the facilities onboard simply breathtaking. Within the magnificent restaurants, glamorous ballroom, luxurious Royal Spa and Fitness Centre and impressive Royal Court Theatre - hosting first class West End style shows - no attention to detail has been spared in order to ensure that you enjoy a truly unforgettable voyage. The ships have over 20 wheelchair accessible cabins onboard, all featuring roll in showers, grab rails and shower seat, all areas of the ship are barrier free and accessible. To the right are two great examples of itineraries Cunard offers. Contact us now or visit our CRUISE FINDER at to see all the ships and itineraries Cunard can offer. Accessible transfers Transatlantic crossing (one way or return) Westbound Southampton to New York and also Eastbound New York to Southampton. 6 night duration on Queen Mary 2, various dates and additional combinations available. Itinerary: Southampton to New York or New York to Southampton Cunard has a sensational choice of voyages visit or call us for the full sailing programme Land of the Midnight Sun 11 night UK cruise Ship: Queen Mary 2 Departs: Southampton, England Itinerary: Stavnager, Geiranger, Honningsvag, North Cape, Tromso, Olden, Bergen VARIOUS DATES AND ITINERRIES ARE AVAILBLE, THIS IS JUST A SELECTION TO TEMPT YOU! Please call us for up to date price, availability and special offers cruises To book please call

50 Explore the world of P&O Cruises Imagine awaking to a new view each morning. Enjoying service that is unlike anything on land. Visiting more beautiful and vibrant places in one holiday than most people see in years. Dining in exclusive restaurants. Doing whatever you choose, whenever the notion takes you. On board P&O Cruises magnificent superliners you make the choices. This is your holiday after all. You can enjoy a spontaneous modern holiday, or you can experience cruising with all the traditions. The quality of service and attention to detail enable you to experience a world that is both carefree and tailored to your needs and aspirations. You can explore the world with P&O Cruises at the same time as experiencing the very best of British. Tate Modern and Tate Britain present Tate Talks and creative workshops on selected holidays. There s the opportunity to dine in restaurants created by Gary Rhodes and Marco Pierre White. Children will love appearances from Noddy and Mr. Bump from the Mr. Men Show on board Ventura. All the ships have wheelchair accessible cabins and if you require equipment this can also be booked for you. In addition, at most ports we can offer you adapted excursions, so you can explore the destinations you cruise into. All you have to do is decide when and where you would like to go! Below showcases a selection of itineraries P&O Cruises feature. Let us do the homework and find the best cruise to suit you. Contact us now or visit our CRUISE FINDER at www. accessibetravel.co.uk to see all the ships and itineraries P&O Cruises can offer: Australasia, Caribbean, Black Sea, Canada, Far East Mediterranean, N Europe, Arctic, Pacific, Far East, Indian Ocean. All adapted cabins have level entry roll in shower and pull down shower seat with grab rails NORWEGIAN FJORDS 7 Night UK Cruise Ship: Ventura Departs: Southampton, England Itinerary: Southampton (England), Bergen (Norway), Flamm (Norway), cruise in Sognefjord, Olden (Norway), Cruise Nordfjord, Stavanger (Norway), Southampton (England). CANARY ISLANDS 12 Night UK Cruise Ship: Azura Departs: Southampton, England Itinerary: Southampton (England), Madeira, La Palma (Canary Islands), Gran Canaria (Canary Islands), Tenerife (Canary Islands), Lisbon (Portugal), Vigo (Spain), Southampton (England). NORWEGIAN FJORDS & ICELAND 14 Night UK Cruise Ship: Oriana Departs: Southampton, England Itinerary: Southampton (England), Bruges (Belgium), Eidfjord (Norway), Bergen (Norway), Alesund (Norway), Akureyri (Iceland), Reykjavik (Iceland), Cork (Ireland), Dublin (Ireland), Southampton (England). VARIOUS DATES AND ITINERARIES ARE AVAILABLE, THIS IS JUST A SELECTION 50

51 ible Access e shor sions excur kable o pre bo r to o i pr sailing Free ent ipm equ ire h Pool hoists Elect cabin ric do makin ors g access easier WESTERN MEDITERRANEAN CENTRAL MEDITERRANEAN BALTICS 14 Night UK Cruise 16 Night UK Cruise 12 Night UK Cruise Ship: Oceana Ship: Aurora Ship: Aurora Departs: Southampton, England Departs: Southampton, England Departs: Southampton, England Itinerary: Southampton (England), Gibraltar, Cartagena (Spain), Rome (Italy), Florence / Pisa (Italy), Monte Carlo (Monaco), Barcelona (Spain), Cadiz (Spain), Southampton (England). Itinerary: Southampton (England), Malaga (Spain), Dubrovnik (Croatia), Venice (Italy), Split (Croatia), Kotor (Montenegro), Corfu (Greece), Gibraltar, Southampton (England). Itinerary: Southampton (England), Copenhagen (Denmark), Stockholm (Sweden), Helsinki (Finland), St Petersburg (Russia), Tallinn (Estonia), Bruges (Belgium), Southampton (England). Tallinn Malaga Kotor Corfu Bruges THE ABOVE ITINERARIES ARE ALSO SUBJECT TO CHANGE AND DESTINATIONS VARY PER SHIP. PLEASE CALL US FOR UP TO DATE PRICE, AVAILABILITY AND SPECIAL OFFERS cruises To book please call

52 No other holiday offers you so much to see and Do. With innovative activities, exciting dining and entertainment options, amazing destinations, breathtaking shore excursions and a quality of service that s second to none, you can explore the world as never before On a cruise holiday with Royal Caribbean International you re free to do as much or as little as you like. With more than 290 destinations, breathtaking shore excursions and amazing onboard innovations at every turn, join us and experience a cruise holiday like no other. And all this aboard the world s youngest, freshest and most exhilarating cruise ships. Welcome to the Nation of Why not. Royal Caribbean International s goal is to make all guests as comfortable as possible, both on and off their ships. To emphasise this commitment Royal Caribbean International have launched a multi million dollar investment to update, upgrade and add to existing accessible areas. The cruise ships are designed with spacious corridors to accommodate 180 turns for wheelchairs. Most decks are accessible through automatic doors, and all public rooms feature entrances with gradual inclines. Accessible staterooms range from 14.7 sq. m (159 sq. ft) to 27.6 sq. m (298 sq. ft), offering a 1.5 m (5 ft) turning radius in sleeping areas, bathrooms and sitting areas for easy manoeuvrability. Below we showcase a selection of itineraries Royal Caribbean International feature. Let us do the homework and find the best cruise to suit you. Contact us now or visit our CRUISE FINDER at to see all the ships and itineraries Royal Caribbean International can offer. Alaska, Australasia, Caribbean, Canada, Far East, Mediterranean, Middle East, North Europe, Pacific, Panama Canal, South America, Transatlantic. the Nation of Why not Services Provided: Early boarding Cruise transfers utilising a specialised van with lift Boarding and departure assistance Scooter access Hydraulic lifts for one pool and one jacuzzi on each ship Accessible blackjack tables in the casino CANARY ISLANDS 10 Night UK Cruise Ship: Independence of the Seas Departs: Southampton, England Itinerary: Southampton (England), Madeira (Funchal, Portugal): Tenerife (Canary Islands): Gran Canaria (Canary Islands): Lanzarote (Canary Islands): Vigo (Spain): Southampton (England). MEDITERRANEAN TREASURES 14 Night UK Cruise Ship: Independence of the Seas Departs: Southampton, England Itinerary: Southampton (England), Gibraltar (UK): Ajaccio (Corsica): Cannes (France): Barcelona (Spain): Barcelona (Spain): Ibiza (Spain): Malaga (Spain): Lisbon (Portugal): Vigo (Spain): Southampton (England). Accessible Guest Relations Desk VARIOUS DATES AND ITINERARIES ARE AVAILABLE, THIS IS JUST A SELECTION 52

53 Now offering cruises to and from Dubai, choose from 7 and 14 night sailings, with cruise options via the Suez Canal and Egypt. Call us for more details ITALIAN MEDITERRANEAN 14 Night UK Cruise Ship: Independence of the Seas Departs: Southampton, England Itinerary: Southampton (England), Gibraltar (UK): Nice (Villefranche France): Florence/ Pisa (Livorno Italy): Rome (Civitavecchia Italy): Cagliari (Sardinia Italy): Seville (Cadiz Spain): Lisbon (Portugal): Vigo (Spain): Southampton (England). MEDITERRANEAN VENICE 12 Night Cruise Ship: Brilliance of the Seas Departs: Barcelona, Spain Itinerary: Barcelona (Spain): Cannes (France): Florence / Pisa (Livorno Italy): Rome (Civitavecchia Italy): Naples /Capri (Italy): Venice (Italy): Venice (Italy): Dubrovnik (Croatia): Corfu (Greece): Barcelona (Spain). MEDITERRANEAN GREEK ISLES 12 Night Cruise Ship: Brilliance of the Seas Departs: Barcelona, Spain Itinerary: Barcelona (Spain): Nice (Villefranche France): Florence / Pisa (Livorno Italy): Rome (Civitavecchia Italy): Santorini (Greece): Ephesus (Kusadasi Turkey): Athens (Piraeus Greece): Naples /Capri (Italy): Barcelona (Spain). PLEASE CALL US FOR UP TO DATE PRICES, AVAILABILITY AND SPECIAL OFFERS cruises To book please call

54 Introducing the best cruise line in the world A Celebrity Cruise offers a premium experience with uncompromising levels of service. With cruises to over 200 exotic destinations around the globe on 10 stunning ships, including the beautiful new Solstice Class. Consistently voted the worlds best cruise line by the readers of Conde Nast, Celebrity Cruises offer unrivalled levels of service and attention to detail. The vision of innovation with service and style, and boasting a host of groundbreaking new features and design, such as the Lawn club, half an acre of real lawn on the top deck, Glass blowing exhibition, 10 dining venues, Aqua class Staterooms, the new Solstice Class ships are truly extraordinary. Below showcases a selection of itineraries the Celebrity Solstice is operating out of Southampton. Let us do the homework and find the best cruise to suit you. Contact us now or visit our CRUISE FINDER at to see all the ships and itineraries Celebrity Cruises offer. Alaska Antarctica Caribbean Canada Mediterranean North Europe Panama Canal South America Transatlantic CANARY ISLANDS 11 Night Cruise Ship: Celebrity Eclipse Departs: Southampton, England Itinerary: Southampton (England), Madeira (Funchal, Portugal): Tenerife (Canary Islands): Gran Canaria (Canary Islands): Lanzarote (Canary Islands): Lisbon (Portugal) : Vigo (Spain): Southampton (England). SCANDINAVIA & RUSSIA 14 Night Cruise Ship: Celebrity Eclipse Departs: Southampton, England Itinerary: Southampton (England): Brugges (Zeebrugge Belgium): Berlin (Warnemunde Germany): Stockholm (Sweden: Helsinki (Finland): St Petersburg (Russia): St Petersburg (Russia): Tallinn (Estonia): Amsterdam(Rotterdam Holland): Southampton (England). SPANISH MEDITERRANEAN 14 Night Cruise Ship: Celebrity Eclipse Departs: Southampton, England Itinerary: Southampton (England): Vigo (Spain): Lisbon (Portugal): Gibraltar (UK): Barcelona (Spain): Provence (Toulon France): Palma De Mallorca (Spain): Palma De Mallorca (Spain): Seville (Cadiz Spain): Southampton (England). WESTERN MED & ADRIATIC COAST 16 Night Cruise Ship: Celebrity Eclipse Departs: Southampton, England Itinerary: Southampton (England): Seville (Cadiz Spain): Cagliari (Sardinia Italy): Split (Croatia): Venice (Italy): Dubrovnik (Croatia): Sicily (Palermo Italy): Malaga (Spain): Southampton (England). VARIOUS DATES AND ITINERARIES ARE AVAILABLE, THIS IS JUST A SELECTION. PLEASE CALL US FOR UP TO DATE PRCE, AVAILABILITY AND SPECIAL OFFERS. 54

55 Alaska Canada Caribbean Mediterranean Transatlantic Northern Europe Pacific Panama Canal South AmericA Cruise the Freestyle way with NCL With NCL Freestyle Cruising from the moment you board, you re free to play when you want, wear what you want and dine when you like with who you like in up to 13 distinctive restaurants and dining choices. You see, NCL have done away with rules, regulations, clock watching and all that jacket and tie required stuff and brought in freedom and fun. Their luxurious contemporary ships offer you barrier free, accessible cruising. The itineraries below have been carefully selected by Accessible Travel. Not only can we offer wheelchair accessible excursions at most of the ports, but the ships have fabulous facilities such as adapted cabins/bathrooms, equipment rental, pool hoists and most importantly fully trained staff to take care of your every need. So what s stopping you? Go on - experience the wonders of an NCL cruise! Below showcases a selection of NCL Freestyle Cruising itineraries. Let us do the homework and find the best cruise to suit you. Contact us now or visit our CRUISE FINDER at to see all the ships and itineraries NCL can offer. Dedicated wheelchair positions in the theatres Ramped balcony access BALTIC CAPITALS 12 night UK Cruise Ship: Norwegian Sun Departs: Dover, England Itinerary: Dover (London) : Copenhagen (Denmark) : Warnemunde (Berlin Germany) : Tallinn (Russia): St. Petersburg (Russia) : Helsinki (Finland): Nynashamn (Stockholm Sweden) : Dover (London) CANARY ISLANDS and MOROCCO 9 night cruise Ship: Norwegian Jade Departs: Barcelona, Spain Itinerary: Fly UK / Barcelona (Spain): Casablanca (Morocco): Agadir (Morocco): Las Palmas (Gran Canaria): Funchal (Portugal): Malaga (Spain): Barcelona (Spain) Disembark and transfer to airport for flight home. EASTERN MEDITERRANEAN 12 night cruise Ship: Norwegian Jade Departs: Barcelona, Spain Itinerary: Fly UK / Barcelona (Spain): Civitavecchia (Rome Italy) : Piraeus (Athens Greece) : Izmir (Ephesus Turkey) : Alexandria (Cairo Egypt) : Valletta (Malta) : Barcelona (Spain) Disembark and transfer to airport for flight home. CANADA AND NEW ENGLAND IN THE FALL 7 Night cruise Ship: Norwegian Dawn Departs: New York City, USA Itinerary: Fly UK / New York City (USA): Halifax (USA) : Saint John, (Bay of Fundy Canada): Bar Harbor (USA): Boston (USA): Newport (USA): New York City (USA) Disembark and transfer to airport for flight home. WESTERN CARIBBEAN 7 Night cruise Ship: Norwegian Dawn Departs: Miami, USA Itinerary: Fly UK / Miami : George Town (Grand Cayman) : Cozumel : Miami (USA) Disembark and transfer to airport for flight home. VARIOUS DATES AND ITINERARIES ARE AVAILABLE, THIS IS JUST A SELECTION. PLEASE CALL US FOR UP TO DATE PRICES, AVAILABILITY AND SPECIAL OFFERS. Equipment available for hire and delivery to ship Accessible kids clubs Service animals catered for Pool hoists into pools and Jacuzzis cruises To book please call

56 terms & conditions What is Accessible? The hotels, villas and cruises appearing in this brochure are included because, in our judgement, they offer a good level of access for wheelchair users and those requiring a relatively barrier-free environment. We do however recognise that each person s ability to access a particular environment will depend upon a number of additional personal factors known only to that individual, and therefore inclusion of a particular hotel in the Accessible Travel & Leisure brochure does not imply access for all. All accommodation, unless otherwise indicated, that appears in our brochure has been visited by an Accessible Travel & Leisure member of staff or one of its agents and the descriptions represent their personal views and impressions at the time of inspection. We must emphasise that Accessible Travel does not own an airline, hotels or indeed any adapted transportation companies. We locate and contract the best providers of accessible services and facilities that are available in each respective resort, or country. It is therefore essential that you convey to our Travel Advisors, ALL your exact needs and requirements, in order that we can meet your expectations. We will help you select the most appropriate destination in order to maximise your enjoyment from a holiday, as we are more than aware of the varying levels of accessibility, as well as the cultural attitudes, of each country. Our Representatives As independent travellers, your travel arrangements have been tailored to meet your needs. Our resort-based representatives (where appropriate) will meet you at the airport or at an agreed time at your accommodation, normally within a day of your arrival. Our representatives are not hotel based and should be contacted on the number provided should you have any issues during your stay. In destinations where a local travel representative is not available, you have the peace of mind in knowing that we operate a 24hr emergency contact service here in the UK. Transport Wheelchair accessible airport transfers are available in the majority of the destinations featured in this brochure. The type of vehicle may differ between locations. Please advise us of your specific requirements at the time of booking. In certain locations, the private taxi transfers we arrange for you may require payment on arrival. You will be advised accordingly. Mobility Aids Mobility aid rental of shower chairs, hoists, scooters, etc. is available in most of the destinations featured in this brochure. Please advise our travel advisors of your needs and they will ensure that you choose the best destination to meet your requirements. Please also see Key to property facilities and the hotel symbols. Indoor Surfaces Please note: Continental flooring surfaces i.e. marble or ceramic tiling can prove a hazard when wet. Caution should be taken on such surfaces. Outdoor Surfaces Whilst accessibility is generally improving in and around European cities and holiday resorts, caution should be taken with paving, kerbs, drop kerbs, pedestrian crossings etc., which may not reach accepted UK standards. Standards may be even lower in certain East European and developing countries. Grab Rails We visit scores of hotels, villas and apartments around the world and have found very few with grab rails in precisely the same position. We are able to show grab rails in bathroom photographs but this may not represent the exact positioning of the grab rails in all rooms. The presence of grab rails is therefore only an indication that the proprietors recognise the value of such aids and wish to enable guests as much as possible. We cannot guarantee they will be in positions to perfectly suit every individual and cannot be held responsible if they have been removed due to damage and wear and tear. Medical Services Where medical services, such as care, nursing, oxygen supplies and dialysis, are arranged for clients, the contract exists between the client and service provider and ATL accept no responsibility or liability for any injury caused as a result of these services. Single Travellers To ensure we meet individual requirements, if you intend to go on holiday by yourself, you will be required to fill in our Independent questionnaire and also obtain written confirmation from your GP, stating that you are independent and can manage throughout the holiday we will be booking for you on your behalf. Without these being complete the holiday can not be confirmed. Travel Insurance Insuring against cancellation, delay, baggage loss, illness and public liability is a must! Our own travel insurance provides an excellent level of cover even offering insurance for wheelchairs whilst being carried on aircraft. Our travel consultants will be pleased to answer any queries you may have about travel insurance. 56

57 Things You Should Know About Flying Airlines and airports are far from perfect when it comes to assisting less mobile travellers, but they are improving each year. The key to a successful journey is planning and preparation. What We Need To Tell The Airlines: What assistance you may require when boarding Type of wheelchair (manual/electric etc) Weight of your wheelchair Any special dietary requirements Additional needs oxygen, ventilator, etc Please note that the specific requirements for each airline may differ. Some airlines may require evidence that you do need special services and we may therefore have to ask for certain relevant additional information from you. Seat Allocation This is important! Airlines will rarely guarantee any particular seat. Airlines often receive 20 or 30 requests for bulkhead seats (which have the most legroom) on each flight. These are normally allocated at check-in and priority tends to go to babies who need sky-cots (mainly long haul). The seats adjacent to emergency exits cannot be allocated to mobility impaired passengers. Having said this, airlines normally do their best to seat you in the most convenient location. Always check-in early. Medication and Personal Items Remember to pack any medication or other personal items you may need during your flight into your flight bag, as once your suitcase has been loaded, it will be extremely difficult, if not impossible, to access such items. Oxygen Airlines have very rigid rules about the supply of oxygen on board their aircraft. Some airlines charge, whilst others may not offer an oxygen service. Please discuss your needs with one of our travel consultants at the time of booking. Wheelchairs and Flying Damage to wheelchairs whilst being loaded and carried in the aircraft hold is not unknown. It is important that you consider insuring your wheelchair against damage or loss when being carried by air or other transport operators. Our travel insurance policy provides automatic cover for medical aids with an upper limit of 2000, whilst being carried by airlines. Additional cover or cover for electric powered chairs and other mobility equipment, is available on request. Manual Wheelchairs It is important that your chair is tagged like the rest of your luggage. You should remove detachable parts and carry them as hand luggage. Electric Powered Wheelchairs Again remove detachable parts joy sticks etc. Ensure wheels are disengaged from motor. Dry cell batteries should have the battery disconnected and taped up. Baggage handlers will normally assist. Chairs with wet-cell batteries, are not accepted by airlines or cruise operators. Some airlines do have weight restrictions on electric wheelchair s due to hold size and suitability. In serious cases this may result into your electric wheelchair being denied loading. Always check the weight of your chair first before booking your flight. Aircraft Aisle Chairs A narrow seat on wheels used to transport those unable to walk to their seats. As bulkheads are often over subscribed, aisle seats with lift-up arms, offer the next best solution. The Aisle-Chair will get you from the door of the aircraft to your seat. Not the most salubrious mode of transport but one that regular flyers will get to know only too well. On Board Toileting: You should consider your needs carefully, especially on long haul flights. Most wide-bodied aircraft have at least one accessible toilet, but don t expect anything too spacious. Crew can assist you in getting to the toilet, but can not assist you onto the sky chair if it is required, and they can not assist you in the toilet, (hygiene regulations). Most airports now have accessible toilets in departure, but be aware not all tannoy systems work inside the toilets. Boarding Mobility impaired passengers are often boarded first another good reason to check-in early! If you Gate-Check your chair, you can stay in your chair right up to the time of boarding. Ground staff will then transfer you to your seat using the aisle-chair and store your wheelchair in the hold. Most UK airports will have a sky bridge (walkway) or hydraulic lift to take you straight to the aircraft door. Many smaller holiday destination airports may not have these facilities. In this case restricted mobility passengers will be transferred to special skychairs and manually lifted by ground crew up the steps and into the aircraft. These are well-practised procedures and should not pose a problem. terms & conditions 57

58 terms & conditions 1. The Contract Between Us When you sign the booking form you are confirming that you understand and have accepted the information regarding the holiday, which has been supplied to you. You are also accepting that our terms and conditions form the basis of the contract between Accessible Travel & Leisure and you. Accessible Travel & Leisure means Travelability Limited trading as Accessible Travel & Leisure. The person signing the booking form must confirm that he/she has the authority of all the persons included in the holiday to make the booking on their behalf. The person who makes the booking accepts responsibility for making payments to Accessible Travel & Leisure for all members of the party and will receive all documents and other information from us on behalf of the party. 2. Making A Booking A booking will be accepted by telephone, fax or , which will be held for an agreed period by Accessible Travel & Leisure. This booking will be confirmed verbally to you and upon receipt of appropriate deposits and/or balance payments confirmation will be sent to you in writing. You should check the invoice carefully to ensure that it is correct. Any discrepancies must be notified to us immediately. 3. Payment Upon verbal confirmation from Accessible Travel & Leisure, a non refundable deposit of GBP 150 per person from yourselves (or such higher amount as may be required by any supplier), your booking will be confirmed. The balance of your holiday costs will be due 10 weeks prior to departure, unless otherwise advised at the time of booking. No reminder will be sent and we reserve the right to cancel your reservation if the balance is unpaid 10 weeks prior to your date of travel when cancellation charges, as shown in these Terms and Conditions, will apply. Cheques should be made payable to Accessible Travel. A handling fee of 2.5% will be charged on any payments by credit card. Debits cards incur no charge. 4. Amendments Until your booking has been confirmed, we reserve the right to make any necessary changes. After confirmation we will take reasonable steps to make changes requested. We reserve the right to levy an amendment fee of GBP50 per person for alterations made 2 months prior to departure, plus any further costs arising from the change. Alterations, including a change of name, within 2 months of the date of departure will be treated as a cancellation and will therefore be charged in accordance with our cancellation policy as detailed in section Cancellation By You If you wish to cancel your holiday, this must be done in writing by the person who made the booking. The date of cancellation is the date it is received in this office. Subject to section 5.2 the cancellation fees will be a percentage of the total holiday cost based on the number of days before departure within which notification is received by us as follows:- More than 10 weeks - deposit Between 2 months and 35 days - 40% Between 34 and 22 days - 70% Between 21 and 15 days - 90% 14 days and less - 100% If you cancel for a reason covered by your insurance policy you should make a claim against the insurance company. When the price of your holiday is based on the number of people booked and a cancellation alters that number, then we will recalculate the invoice based on numbers actually travelling. No refund will be given on any unused portion of the booking and no booking is transferable. 5.2 Where you are booked on a scheduled flight or cruise, a higher cancellation fee may apply as some airlines and cruise companies do not permit any changes once a booking has been made. 6. Cancellation/Alteration By Us Because we plan arrangements months in advance, we reserve the right to make changes if necessary. Most changes are minor such as the withdrawal of a facility; the need to change your hotel to another of the same official category; the late opening or closure of an advertised swimming pool; the alteration to the departure time of your transport of less than 12 hours or less than 6 hours if your booking is for 4 nights or less; a change of routing/carrier or a change to/cancellation of an event (such as an excursion) at your destination. We will let you know about this kind of change as soon as possible but we do not pay compensation for minor changes. If we have to make a major change such as: an alteration to the departure time of your transport of more than 12 hours or more than 6 hours if your booking is for 4 nights or less; a change of resort area (for this purpose, a resort shall be classified as anywhere within a 40 mile radius of your chosen accommodation for a country or beach holiday or anywhere within a 5 mile radius of your chosen accommodation for a city break); a change of departure or return airport/port (this does not apply to airports within the same city); or a change of accommodation to a lower category, we will inform you immediately and we will offer you the following choice: - Accept a different holiday of a similar standard (if one is available). - Book another holiday with us. If it costs less than your original holiday we will refund the difference; if it costs more you will pay us the difference. - Cancel your holiday and receive a full refund. In all 3 cases cited (subject to the important note* below), you will also be entitled to compensation as detailed in the table below, unless the change or cancellation is caused by circumstance beyond our control, such as bad weather, airport closures, industrial action, the hotel being closed, epidemic, civil strife or terrorist activity, fire, flood, war, threat of war, natural or nuclear disaster. For travel-inclusive holidays: We tell you about a major change - pay you More than 56 days before your holiday - Nothing 29 to 56 days before your holiday - GBP 20 per adult 15 to 28 days before your holiday - GBP 30 per adult 8 to 14 days before your holiday - GBP 40 per adult 0 to 7 days before your holiday - GBP 50 per adult *Important note: In respect of all holidays booked, Accessible Travel & Leisure will not be responsible for any out-of-pocket expenses or consequential or indirect loss you incur as a result of any change. We will not pay you any compensation if you have not paid the full amount for your holiday 10 weeks before departure. In the event of a change to an accommodation only booking, Accessible Travel & Leisure will be liable only in relation to the accommodation booked and we will not be responsible for any indirect costs or losses or other out-of-pocket expenses incurred. 7. The Price As I am sure you can appreciate, with both the constant fluctuations of currency exchange rates, as well as varying fuel prices and government taxes, it is increasingly more difficult to publish exact holiday costs within our brochure, which is prepared many months in advance of your travel date. Furthermore, with both airlines and hoteliers regularly adjusting their prices to reflect market demand, we prefer to provide you with an up-to-date accurate price at the time of your enquiry. Upon verbal confirmation of your booking, we will confirm the exact final price, before payment is made. We reserve the right to levy any additional charge should there be any significant variation in costs including exchange rates, the cost of aviation fuel or airport charges or increase in Government charges or levies. We guarantee not to increase prices less than 4 weeks prior to travel. 58

59 8. Descriptions All descriptions of properties and services are made in good faith and every care is taken to ensure their accuracy. However, owners of properties, amenities, entertainment s etc. may change their services from time to time without notice and Accessible Travel & Leisure cannot be held responsible if amenities mentioned in the brochure are not available. We shall endeavour to notify you promptly, of any changes that are made known to us, prior to your departure. If we are aware of building work or unusual noise at the hotel you will be advised before you depart. All accommodation in our brochure has been inspected on behalf of Accessible Travel & Leisure and in the opinion of our representative the accommodation is suitable for use by a disabled person. However, disabilities vary considerably and it is your responsibility to make known to Accessible Travel & Leisure all special requirements you have. See Paragraph 13. Accessible Travel & Leisure will not be responsible for any changes to the properties or their contents after the date of inspection. 9. Travel Insurance For the protection of your party it is a condition of booking that all members must take out COMPREHENSIVE TRAVEL INSURANCE. This policy must include cancellation cover; 24-hour medical and emergency service, repatriation and a 24-hour emergency telephone help line. Clients arranging their own insurance must do so immediately thereby covering for the possibility of cancellation and subsequent loss of monies. Clients must either purchase insurance through Accessible Travel & Leisure or provide details of their own insurance when making their booking. 10. Holiday Accommodation All villas and apartments offered by Accessible Travel & Leisure are privately owned, and we act as an agent in the UK for the owners, or their representatives. Only those persons named at the time of booking may occupy the property. Breakages or damage must be reported to our local agent immediately and the appropriate payment or replacement made locally before departure. We will require a cheque for 100 that will not be cashed, as security. If there has been a breakage or damage at the villa, a claim may be made against you for the full cost of any replacement items or repairs. We reserve the right to charge for any breakage or damage, which is discovered after you have vacated the property and which has not been reported. 11. Flight Arrangements & Other Supplies By Third Parties Scheduled flights and some other services are subject to the terms and conditions of the carriers, some of which may limit liability. Please advise of any special flight requirements such as special diets and assistance for wheelchair users at the time of booking. Should you be advised of any changes to flight schedules by the airline, tour operator or consolidator, you must inform us immediately in order that appropriate arrangements can be made for your arrival at the resort. IMPORTANT NOTE: Seat allocations and other special services can be requested but not guaranteed. Aircraft types are subject to change without notice by the airlines. 12. Claims & Liability Any claim under this agreement shall be subject to English Law and all proceedings shall be within the exclusive jurisdiction of the English Courts. As part of our undertaking to provide your required holiday arrangements it is necessary for Accessible Travel & Leisure to select and make arrangements with various independent contractors including hoteliers and coach transport operators. Accessible Travel & Leisure is not responsible for the negligence or other acts or omissions of those independent carriers, the hoteliers or other contractors, or their employees or agents. Except for personal injury, illness or death, the maximum amount we will pay for claims is the full holiday price. 13. Special Requirements You must include full details of special requirements (and where appropriate of your disability/medical condition) on the additional needs form. These will include roll-in shower, hoists, special diets on flights etc. It may be helpful if you give information as to the nature of your disability. Accessible Travel & Leisure cannot guarantee that any of your requests will be met but they will certainly pass them on to the relevant supplier. If any of the facilities mentioned in the brochure are vital to you then you must mention this on the additional needs form. 14. Data Protection In order to process your booking it is necessary for us to collect personal data from you and members of your party. In order to arrange your holiday, we may have to pass some of that information on to the relevant suppliers of your travel arrangements. Such suppliers may be outside continental Europe. The information may also be provided to credit checking companies and public authorities such as customs and immigration, if required by them or by law. We may contact you or members of your holiday party in the future to inform you about our services. If you do not wish to receive such approaches in the future then please write to us. By signing the booking form you confirm your consent to the use of your data and that of your party members for these purposes. 15. Complaints If you have a complaint about your holiday you must tell our local representative and/or advise Accessible Travel & Leisure on the emergency telephone number immediately. If you fail to do this we cannot accept responsibility as we may have lost the opportunity to investigate and rectify the problem. You must also write to Accessible Travel & Leisure within 28 days of your return with full details of your complaint. 16. Locally Hired Equipment & Facilities Where requested, Accessible Travel & Leisure will endeavour to arrange on your behalf the hiring of equipment from local suppliers at the resort or medical services such as nursing, oxygen supplies or dialysis. Accessible Travel & Leisure accepts no responsibility for ensuring that this equipment or these services will be available for you or will be suitable for your requirements. Unless otherwise stated you will be responsible for paying the local supplier and you should ensure that you take sufficient local currency for this purpose. Any loss or damage caused by the equipment which you hire or services provided to you in the resort will be the responsibility of the local supplier and Accessible Travel & Leisure accept no responsibility for the selection or fitness for purpose of the equipment or services supplied or for any loss or damage caused by its use. IMPORTANT INFORMATION Health: If you are visiting an EC country, we strongly recommend that you acquire the EHIC card. It is essential that all persons on medication or under medical treatment obtain permission to travel from their doctor. Some airlines require a certificate confirming `fitness to fly`. Insurance: It is a condition of booking that you have adequate insurance cover (see Conditions and Terms of Booking). You should read the insurance policy document carefully. It will give you full details of what is and what is not covered and the conditions of cover. Cover will vary from policy to policy and insurer to insurer. HEALTH: OUR POLICY CONTAINS RESTRICTIONS REGARDING PRE-EXISTING MEDICAL PROBLEMS CONCERNING THE HEALTH OF PEOPLE TRAVELLING AND OF OTHER PEOPLE UPON WHO THE TRIP MAY DEPEND. PLEASE READ THE DOCUMENT CAREFULLY. Your Flight: You should advise us at the time of booking should any member of your party require assistance at the airport. The service available to passengers with disabilities varies from airport to airport, as does the means of transferring wheelchair users into and out of the aircraft. This may involve manual lifting onto airport buses, aircraft steps and aircraft seats. At most airports, this is a well-practised procedure. Passports & Visas: It is the responsibility of clients travelling to ensure they have a valid passport with at least a 6-month duration beyond the return date to the UK. You should also check Visa requirements, as these may be necessary for passport holders of certain nationalities. Accessible Travel & Leisure cannot be held responsible for the cancelling of any holiday as a consequence of incorrect or invalid documentation. No refunds will be given in such circumstances. Please note that the one-year Visitors Permit is no longer valid. Special Diets: You should advise us at the time of booking should you, or any of your party, require special diets in-flight. We can request these, but not all diets are catered for. Special diets in your resort can be requested but not always guaranteed. Check-in/Check-out: To cover incidental expenses during your stay, most hotels will debit your credit card or ask for a cash deposit if you do not have one; please take this into account when planning your holiday finances. On arrival, your room is normally available between noon and 3pm. On the day of departure you will usually be asked to checkout between 10am and noon, but most hotels will store baggage until departure. Financial Protection: To ensure the financial security of your holiday, Accessible Travel and Leisure only secures flight seats with ATOL or IATA licensed airlines, unless otherwise requested by you at the time of booking, and acquires accommodation and transport arrangements, from approved and verified suppliers. Furthermore, for any holidays not covered under an ATOL agreement, (where Accessible Travel and Leisure act as an agent of an ATOL licensed operator), usually those that do not involve a flight being booked by Accessible Travel as part of the package, we operate a trust account, in accordance with European regulations to protect clients funds. terms & conditions 59

60 Book your holiday today to secure the destination and facilities of your choice and avoid disappointment. Call Accessible Travel & Leisure, Avionics House, Kingsway Business Park, Naas Lane, Quedgeley, Gloucester, GL2 2SN, England