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1 Av. Rafael Puig Lluvina, 36 E Playa de las Américas - Tenerife Tel.: (+34) Fax: (+34) h10.conquistador@h10hotels.com Information and bookings: T (+34) Location The hotel is located in the south of Tenerife in Playa de las Américas, one of the island's liveliest tourist destinations, known for its beautiful beaches and wide range of leisure activities and services. 18 km from Tenerife Sur airport 90 km from Tenerife Norte airport 80 km from Santa Cruz de Tenerife Coordinates: "W "N Description Located on the seafront in Playa de las Américas and with direct access to the promenade, the H10 Conquistador has been refurbished with a bright, cutting-edge interior design. You'll be impressed by its extensive array of services and new spaces such as the Privilege Lounge, with an exclusive terrace and sea views, the Italian à la carte restaurant La Vita è Bella, the specialist coffee shop Mike's Coffee and the Teenclub. The hotel also benefits from a Despacio Thalasso Centre. Services 485 Rooms 2 adult pools and 1 children's pool Free Wi-Fi in communal areas and meeting rooms Internet Corner (with additional charge) Tennis court (with additional charge) Boutique Outdoor parking (not attended; limited spaces) Laundry service

2 Rooms The rooms at the H10 Conquistador are equipped with everything needed to guarantee you have a comfortable stay: Balcony or terrace 32" LCD TV with international channels Minibar (with additional charge) Safe box (with additional charge and on request) Air conditioning (no heating) Fully-equipped bathroom with hairdryer Double Rooms: bright and comfortable rooms that have been fully refurbished. Option of sea or pool views. Privilege Rooms: exclusive rooms, fully refurbished with an elegant, contemporary design. These have a balcony or terrace with sea views as well as exclusive services: Pillow menu Nespresso coffee machine (3 courtesy capsules per person per day) iphone, ipod and MP3 dock with radio alarm clock Bathrobe and slippers Welcome gift Free safe box Exclusive pool towels Daily press (one newspaper per room) and weather forecast Daily turndown service Fully-equipped bathroom with hairdryer and VIP amenities Junior Suites: these consist of a bedroom, adjoining lounge area with sofa bed and terrace, and include a 32" LCD TV, bathrobe and slippers. Privilege Suite: the spacious, exclusive Privilege Suite is located in the area of the hotel with the best sea views. It offers the same services as the Privilege Rooms as well as a closet, fully-equipped bathroom with bath and separate shower and an incredible terrace with a Jacuzzi, sun loungers and sunshade. The decoration, size and views may vary depending on the room allocated. DOUBLE ROOM PRIVILEGE ROOM JUNIOR SUITE Bars and Restaurants Tajinaste Restaurant: buffet restaurant with show cooking La Vita è Bella Restaurant (NEW!): à la carte Italian restaurant Mencey Restaurant: à la carte restaurant with show cooking. Located next to the pool. Mike's Coffee (NEW!): speciality teas, coffees and homemade cakes Drago Bar: located in the lobby, with live music in the evenings Teide Disco Bar: open in winter Half and full board does not include drinks. Dress code: to ensure a pleasant atmosphere in our restaurants, we kindly request that our guests do not wear shorts or sportswear during dinner.

3 TAJINASTE RESTAURANT LA VITA È BELLA RESTAURANT LA VITA È BELLA MIKE'S COFFEE LA VITA È BELLA MIKE'S COFFEE MENCEY RESTAURANT DRAGO BAR All Inclusive Food, national and international drinks, cocktails and snacks. Meals at La Vita è Bella and lunch in the Mencey Restaurant are not part of the All Inclusive package. One buffet dinner may be changed for a dinner at the Italian à la carte restaurant La Vita è Bella for every seven nights of stay (booking required and subject to availability). Enjoy a unique experience with Privilege, Exclusive Rooms and Services at the H10 Conquistador. This service will give you access to exclusive treatment, exceptional cuisine and the best rooms. Privilege Service: Privilege Lounge with free bar, press, TV, Internet and other services Exclusive terrace with Jacuzzi, Balinese beds and sun loungers with sea views Exclusive Privilege sun terrace in the pool area with Balinese beds Free access to the Despacio Thalasso Centre Special discount on treatments at the Despacio Thalasso Centre Personalised check-in and check-out Personalised customer service Late check-out (depending on availability) Porter service Rooms cleaned and tidied twice a day Privilege Rooms and Privilege Suites: see details in the Rooms section. PRIVILEGE LOUNGE PRIVILEGE LOUNGE PRIVILEGE TERRACE WITH SEA VIEWS

4 PRIVILEGE TERRACE WITH SEA VIEWS JACUZZI ON THE PRIVILEGE TERRACE EXCLUSIVE PRIVILEGE SUN TERRACE At the Despacio Thalasso Centre you can enjoy our spa, a wide range of sea water treatments and other personalised treatments: Pool with hydro-massage beds, water jets, cold water foot basins and shower temple Jacuzzi and relaxation room Sauna and Turkish bath Gym Massages Facial and body treatments Hairdressing service The access to the gym is free but all the other services at the Despacio Thalasso Centre have an additional charge. Under-16s may not enter the spa except in the case of special scheduled and/or supervised events. SPA AREA GYM TREATMENT ROOM Miniclub: a full programme of entertainment for children aged 4 to 12, organised by our team of professionals together with our mascot Daisy. Playground Children's pool Minidisco Water games, painting, crafts, board games and a range of other activities. A minimum of 4 children are needed for activities. Teenclub: an exclusive area for teenagers aged 13 to 17, with Wii, PlayStation and a film projector. PLAYGROUND TEENCLUB TEENCLUB

5 At the H10 Conquistador, you'll find a full programme of sports and other activities organised by our team of entertainers, the Blue Team: Stretching, aqua aerobics, darts, boules, pool, table tennis, card games, board games, etc. And in the evenings you can enjoy professional shows and live music. Meeting Rooms The H10 Conquistador hotel has 2 meeting rooms suitable for holding corporate or private events of up to 50 people. CAPACITY Room m 2 Height Drinks reception Theatre Classroom U Boardroom Banquet UCANCA m CAÑADA m * Recommended (optimum) maximum capacity for these rooms by event type. UCANCA ROOM CAÑADA ROOM UCANCA + CAÑADA ROOMS Quality Certificates Awards TRIPADVISOR: Certificate of Excellence 2013 and 2012 BIOSPHERE RESPONSIBLE TOURISM: 2013 ZOOVER: Recommended Award 2013 THOMAS COOK MARQUE OF EXCELLENCE AWARD: 2012 JET2HOLIDAYS QUALITY AWARD: 2012 TRAVEL REPUBLIC: Customer Recommendation Award 2011 H10 HOTELS: "H10 Hotels 3 rd Prize for Excellence" 2011 FIRST CHOICE - GOLD CHOICE AWARD: 2001, 2000 and 1998 ARKE REISEN - ARKE AWARD: 1998