HAPPY CAMP. Solaris Camping Beach Resort. Hoteli Solaris , Sibenik/ Kroatien

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1 HAPPY CAMP Solaris Camping Beach Resort Hoteli Solaris , Sibenik/ Kroatien Happy Camp hat eine (oder mehrere) Park-Manager auf fast jedem Campingplatz. Auf allen Campingplätzen spricht das Personal von Happy Camp englisch.

2 Solaris Camping Beach Resort **** This campsite is located in Dalmatia, a region famous for its beautiful natural parks and its blue waters. It is immersed in a lush pine forest overlooking the sea and has a swimming pool located directly on the beach. Parents and children will be delighted by the large range of services that this resort has to offer and will have a lot of fun with the activities organized by the animation team. 6 km away from Sibenik and its Cathedral of St Jacob, which has been declared an Unesco heritage site. It is the ideal departure point for visiting the beautiful Natural Park of Krka and its extraordinary waterfalls (20 km) and the Kornati archipelago, formed by about 150 islands surrounded by a blue sea. The airport of Zadar and Split is about 70 km far away 4 km long beach, partly sandy and partly pebbly, with a sloping seabed. Beach umbrellas and sunbeds available at an extra charge. Beach bar salt water pool open from to Bar-pool open depending on weather conditions. Indoor pool at the spa open from to at an extra charge. Swimming pools with water slides at the resort at an extra charge, opening depending on weather conditions. Hotel pools are allowed only for hotel guests mini club and workshops for children and beach parties for adults from middle of June to the middle of September. Dance classes in high season and disco from the middle of June to the middle of September. Solaris Express train shuttle inside the resort, available at an extra charge. Playground and Wood City. Games room, basketball, mini-golf, table tennis, tennis, volleyball, diving, and aquatic sports available at an extra charge typical Dalmatian restaurant with traditional dishes and wine and food events, Mediterranean restaurant with sea view, grill restaurant with terrace, steak house. Two beach bars supermarket, green grocery, newsagent, tobacconist, souvenir shop, clothes shop cash point, exchange office, safe-deposit boxes, internet wi-fi, launderette (washers and driers) available at an extra cost Happy Standard with air conditioning, half-covered wooden terrace and barbecue; Happy Premium with air conditioning, half-covered wooden terrace and barbecue. The barbecue, if permitted by the campsite, might be a charcoal or gas barbecue or an electric grill.

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4 HAPPY STANDARD The Happy Standard is a light and spacious mobile home with a modern and welcoming layout which makes you feel at home. This model has a double bedroom, a second bedroom with two single beds and a smaller drop-down bed only suitable for children (maximum 150 cm and 60 kg). In the living room, the seating area can be used as an additional sleeping area for 1 person The kitchen has a fridge with a small chiller compartment, a 4 burner hob, electric sockets and tableware for 6 people, the bathroom has a shower, a basin and a toilet. In the outside area there is garden furniture: table, chairs, a parasol, two 2 sunbeds or reclining chairs and a barbeque (where permitted by the campsite); which can be a charcoal or gas barbecue or an electric grill. For each campsite we specify which mobile homes are available together with information regarding terraces, awnings or gazebos. The parasol outside the mobile home won't be supplied in case the accommodation is already equipped with a covered terrace, an half-covered terrace, an awning or a gazebo. All Happy Camp accommodation is non-smoking. Inventory Kitchen Mugs Cups & Saucers Spoons, Knives and Forks Teaspoons Kitchen Knives Potato Peeler Kitchen Utensils Scissors Corkscrew Tin Opener Salad Servers Cheese Grater Measuring Jug Salad Bowl Coffee Pot Colander Chopping Board Cutlery Tray Dinner Plates Side Plates Pasta Bowls Plastic Beakers Set 12 Glasses Set 3 Pans Frying Pan Tray Ashtray Egg Cups Bedroom Blankets Pillows Coat Hangers General Doormat Clothes Airer Broom Mop Dustbin Dustpan & Brush Bucket Outside Furniture Outside Table Chairs 2 Sun-beds/Reclining Chairs

5 EXTRA COSTS DEPOSIT 100 per unit to be paid in cash on site FINAL CLEANING FOR MOBILE HOME CLASSIC 40 per unit the unit has to be self-cleaned by the guest. A deduction of euro 40 or more will be made from the deposit otherwise. FINAL CLEANING FOR MOBILE HOME STANDARD 40 per unit the unit has to be self-cleaned by the guest. A deduction of euro 40 or more will be made from the deposit otherwise. FINAL CLEANING FOR MOBILE HOME PREMIUM 50 per unit the unit has to be self-cleaned by the guest. A deduction of euro 50 or more will be made from the deposit otherwise. BABY BED * 2 per day to be requested at the time of the booking and paid for on site HIGH CHAIR * 2 per day to be requested at the time of the booking and paid for on site BABY BATH * 2 per day to be requested at the time of the booking and paid for on site DOUBLE SET ( 1 set of DISPOSABLE double bed linen+ 2 DISPOSABLE towels) 20 per set to be rented and paid for on site SINGLE SET ( 1 set of DISPOSABLE single bed linen + 1 DISPOSABLE towel ) 15 per set to be rented and paid for on site BEACH TOWEL (1 beach towel) 8 per towel to be purchased and paid for on site (the beach towel has a Happy Camp logo and can be kept by the guest) AIR CONDITIONING ** 5 per day to be requested and paid for on site WATER-ELECTRICITY-GAS INCLUDED IN THE PRICE 1 PARKING PLACE INCLUDED IN THE PRICE it will usually be next to the accommodation, or in a designated car park (a second car may incur an extra charge directly to the campsite) TOURIST TAX*** per person / day per to be paid on site, the amount varies from campsite to campsite * MANDATORY BOOKING 7 DAYS IN ADVANCE IN CASE OF LAST MINUTE BOOKING, BABY BEDS, HIGH CHAIRS AND BABY BATHS ARE ON REQUEST AND TO BE CONFIRMED ** AIR CONDITIONING INCLUDED IN THE PRICE IN CROATIA ** AIR CONDITIONING NOT PROVIDED AT: - FREE BEACH (TUSCANY) *** TOURIST TAX ALREADY INCLUDED IN THE PRICE AT: - SOLARIS (CROATIA) Es gelten folgende Stornobedingungen: Der Rücktritt kann jederzeit vor Aufenthaltsbeginn erfolgen. Der Rücktritt ist schriftlich zu erklären. Bei Rücktritt sind folgende Stornokosten zu zahlen: - bis zum 60. Tag vor Reiseantritt 23,- EUR - 59 bis 30 Tage vor Reiseantritt 10 %, - 29 bis 15 Tage vor Reiseantritt 25 %, - 14 bis 9 Tage vor Reiseantritt 50 %, - 8 bis 4 Tage vor Reiseantritt 75 % jeweils des Reisepreises, mindestens jedoch 23,- EUR. Ab 3 Tagen vor Reiseantritt, bei Nichtanreise oder einer späteren An- bzw. früheren Abreise erfolgt keine Rückerstattung = 100 % Stornokosten. Das Sozialwerk.Bund weist die Reisenden ausdrücklich auf die Möglichkeit des Abschlusses einer Reiserücktrittskostenversicherung oder einer Versicherung zur Deckung von Reiseabbruchkosten bzw. Rückführungskosten hin. Auch online buchbar über Bereich Familien - Kooperationen - ERV Reiseversicherung

6 Dogs are only allowed (on request) on: Price: 5 per day > Solaris Camping Beach Resort in Croatia (mobile home Happy Standard only) (New 2017) Price: 12 per day > L'Ultima Spiaggia in Sardinia (New 2017) > Free Beach in Tuscany (New 2017) REGULATIONS FOR DOGS In the other campsites/accommodations dogs are not allowed even if the campsite itself accepts pets. PRICE: o Additional price for a dog: 5/day or 12/day (as indicated above) to be paid in advance to the agency. o The client will have to pay 120 deposit (in cash) upon arrival, from which we will keep 20 for compulsory extra cleaning after departure. If the accommodation is also not cleaned as per Happy Camp policy, a further deduction of 30 may be taken. CONDITIONS: o We allow only small dogs (up to a max. 15 kg). o There is a maximum of 1 dog per unit. o Only selected breeds are permitted. o We allow a certain number of dogs per day only (availability is limited). RULES: o Upon booking, clients must state that they would like to bring a dog. You will need to send us the request for the dog (indicating the weight), and we will confirm it or deny it according to availability. If the request is confirmed by us by writing, you will need to provide the customer with a written confirmation as well, which is required on check-in at Happy Camp Reception. Any client arriving with a dog who cannot produce the written confirmation, will not be admitted into our accommodation. o All dogs must have passport and, in order to be identified, must have an electronic microchip. They must travel along with their European health book or passport, and this must state the dates of the latest rabies vaccine (in order with the Country of destination s Laws and Rules). o Inside the Campsites, dogs must be kept on a leash and with their owner at all time. The owner is responsible for cleaning up after their dog s excrements and must make sure that the dog does not disturb other guests. It is the owner s duty to ensure that the hygiene rules set by the campsite are adhered to at all times during their stay. Inside the mobile home, dogs are not permitted on the beds or the banquettes; they cannot be bathed inside the mobile home, but only in the specific areas indicated by the Campsite. o Dogs cannot be left alone inside or outside the accommodation, and cannot be left inside or outside the car. o As each Campsite has its own internal rules, we ask the customers to read and respect their rules as well as ours. o The clients should not forget the necessary items of their dog: toys and food, all the accessories for their dog s meal (bowls for food and water), the bags for collecting the excrements and the leash.

7 HAPPY CAMP'S RULES AND IMPORTANT THINGS TO KNOW All guests must follow the rules and regulations of the campsite. Please be aware that Happy Camp will not be responsible for any action taken by the campsites in case of guests not following the rules and regulations of the campsite itself. Minors (children under the age of 18) must be accompanied by and stay with their parents or legal guardians, who are responsible for ensuring that they observe and respect the campsite rules. Youngsters up till 25 years old are all on request and must be confirmed by the Happy Camp booking department. Groups (of families, young persons, school groups) staying in more than 1 MBH are all on request and must be confirmed by the Happy Camp booking department. The persons named on the reservation must be the same arriving on site. In case of a name change please let us know immediately so that we can inform the campsite. Special requests made upon booking are not guaranteed. Arrival Time: from to Departure Time: from 7.00 to (in the morning) Accommodations capacity: Happy Maxi Tents and Happy Tents are suitable for maximum 6 adults; mobile homes Happy Classic and mobile homes Happy Comfort are suitable for maximum 6 adults (exceptions: Camping Village Internazionale Manacore mbh Classic without sea view maximum capacity 5 adults + 1 child, Camping Castell Montgrì mbh Comfort maximum capacity 5 adults); mobile homes Happy Standard are suitable for maximum 5 adults and 1 child max. 1,50 m and max. 60 kg (exception Camping Thurium Villaggio mbh Standard maximum capacity 4 adults and 1 child max. age 12 years); mobile homes Happy Premium are suitable for maximum 7 adults; (exception Parc de Vacances Vilanova Parc maximum capacity 6 adults); mobile homes Happy Plus (ex Happy Lux) are suitable for maximum 7 adults.

8 Happy Camp Accommodations: The Agent is obliged to make clear in the brochures/websites and in an adequate manner, that all structures presented to clients are offered as part of the Happy Camp product and offer. Happy Camp Reception: Happy Camp has one (or more) Park Manager on almost every campsite who will be at Happy Camp reception and will show the customers to their tent/mobile home. He/she will be available to answer their questions and provide help and information to them throughout their holiday. On all campsites the staff will be English speaking. Entertainment: All our campsites provide entertainment in high season (July, August). In low season some campsites offer a smaller, more limited programme, or no entertainment. In some campsites the entertainment activities might be available at an extra cost. Swimming Pools: On most of our campsites, access to the swimming pool is included in the price. On some campsites the customers will have to wear a swimming cap. On certain campsites the customers may need a card or wristband, which will be provided by our Park Managers or the campsite itself on their arrival, by paying a deposit. For more information, please see the individual campsite description. Camping Life: Camping involves living in a natural environment and it is therefore possible that the customers will come across one or two of God s smaller creatures! Low Season: Often Happy Camp opens on the same day the Campsite itself opens and sometimes, in low season, not all facilities are available or may be limited, in need of further maintenance or, in the case of swimming pools, opening can be dependent on the weather. We would ask you, therefore, to kindly consider that Happy Camp and, often, the campsites themselves, cannot guarantee the opening or full functionality of campsite facilities on time as they may be delayed due to force majeur.