PETUNJUK TEKNIS BAGIAN (STAFF INSTRUCTION )

Transcription

1 KEMENTERIAN PERHUBUNGAN DIREKTORAT JENDERAL PERHUBUNGAN UDARA PERATURAN DIREKTUR JENDERAL PERHUBUNGAN UDARA NOMOR : KP 160 TAHUN 2018 TENTANG PETUNJUK TEKNIS BAGIAN (STAFF INSTRUCTION ) PEMERIKSAAN PEKERJAAN FASILITAS PANGKALAN UNTUK PEMEGANG SERTIFIKAT OPERATOR PESAWAT UDARA 121 DAN 135 (STATION FACILITIES OPERATIONS INSPECTION FOR AIR OPERATOR CERTIFICATE (AOC) 121 AND 135) DENGAN RAHMAT TUHAN YANG MAHA ESA, DIREKTUR JENDERAL PERHUBUNGAN UDARA, Menimbang: a. bahwa dalam CASR (a) (2) dan CASR telah mengatur ketentuan bahwa operator perusahaan hams mempersiapkan fasilitas yang memadai untuk kegiatan operasional penerbangannya; b. bahwa dalam rangka memberikan panduan bagi inspektur untuk melaksanakan pengawasan terkait fasilitas dimaksud maka perlu disusun suatu petunjuk teknis; c. bahwa berdasarkan pertimbangan sebagaimana dimaksud dalam humf a dan b, perlu menetapkan Peraturan Direktur Jenderal Perhubungan Udara Tentang Petunjuk Teknis Peraturan Keselamatan Penerbangan Sipil (Staff Instruction ) tentang Pemeriksaan Pekerjaan Fasilitas Pangkalan Untuk AOC 121 dan 135 (Station Facilities Operations Inspection For Aoc 121 and 135)\

2 2- Mengingat: 1. Undang-Undang Republik Indonesia Nomor 1 Tahun 2009 tentang Penerbangan (Lembaran Negara Republik Indonesia Tahun 2009 Nomor 1, Tambahan Lembaran Negara Republik Indonesia Nomor 4956); 2. Peraturan Presiden Nomor 7 Tahun 2015 tentang Organisasi Kementerian Negara (Lembaran Negara Republik Indonesia Tahun 2015 Nomor 5); 3. Peraturan Presiden Nomor 40 Tahun 2015 tentang Kementerian Perhubungan (Lembaran Negara Republik Indonesia Tahun 2015 Nomor 75); 4. Keputusan Menteri Perhubungan Nomor KM 18 Tahun 2002 tentang Persyaratan - Persyaratan Sertifikasi dan Operasi Bagi Perusahaan Angkutan Udara Niaga Untuk Penerbangan Komuter dan Charter sebagaimana telah beberapa kali diubah, terakhir dengan Peraturan Menteri Perhubungan Nomor PM 63 Tahun 2017 (Berita Negara Republik Indonesia Tahun 2017 Nomor 1099); 5. Peraturan Menteri Perhubungan Nomor PM 28 Tahun 2013 tentang Peraturan Keselamatan Penerbangan Sipil Bagian 121 [Civil Aviation Safety Regulation Part 121) tentang Persyaratan-Persyaratan Sertifikasi dan Operasi Bagi Perusahaan Angkutan Udara Yang Melakukan Penerbangan Dalam Negeri, Internasional dan Angkutan Udara Niaga Tidak Berjadwal {Certification and Operating Requirements: Domestic, Flag, and Supplemental Air Carriers) sebagaimana telah diubah beberapa kali, terakhir dengan Peraturan Menteri Perhubungan Nomor PM 61 Tahun 2017 (Berita Negara Republik Indonesia Tahun 2017 Nomor 1097); 6. Peraturan Menteri Perhubungan Nomor PM 59 Tahun 2015 Tentang Kriteria, Tugas dan Wewenang Inspektur (Berita Negara Republik Indonesia Tahun 2015 Nomor 409) sebagaimana telah diubah terakhir dengan Peraturan Menteri Perhubungan Nomor PM 142 Tahun 2016 (Berita Negara Republik Indonesia Tahun 2016 Nomor 1684);

3 -3-7. Peraturan Menteri Perhubungan Nomor PM 189 Tahun 2015 tentang Organisasi dan Tata Kerja Kementerian Perhubungan (Berita Negara Republik Indonesia Tahun 2015 Nomor 1844) sebagaimana telah diubah terakhir dengan Peraturan Menteri Perhubungan Nomor PM 117 Tahun 2017 (Berita Negara Republik Indonesia Tahun 2017 Nomor 1891); Menetapkan: MEMUTUSKAN: PERATURAN DIREKTUR JENDERAL PERHUBUNGAN UDARA TENTANG PETUNJUK TEKNIS BAGIAN {STAFF INSTRUCTION ) PEMERIKSAAN PEKERJAAN FASILITAS PANGKALAN UNTUK PEMEGANG SERTIFIKAT OPERATOR PESAWAT UDARA 121 DAN 135 {STATION FACILITIES OPERATIONS INSPECTION FOR AIR OPERATOR CERTIFICATE (AOC) 121 AND 135). Pasal 1 Memberlakukan Petunjuk Teknis Peraturan Keselamatan Penerbangan Sipil {Staff Instruction ) tentang Pemeriksaan Pekerjaan Fasilitas Pangkalan Untuk AOC 121 dan 135 {Station Facilities Operations Inspection For Aoc 121 and 135) sebagaimana tercantum dalam Lampiran yang merupakan bagian tak terpisahkan dari Peraturan ini. Pasal 2 Sejak berlakunya peraturan ini, maka Volume 3 Bab 11 Lampiran Peraturan Direktur Jenderal Perhubungan Udara Nomor SKEP/45/III/2010 Tentang Staff Instruction 8400 (SI 8400) Operations Inspector's Handbook, dicabut dan dinyatakan tidak berlaku. Pasal 3 Direktur Kelaikudaraan dan Pengoperasian Pesawat Udara mengawasi pelaksanaan Peraturan ini.

4 ! J«s..JHC-BSW- * -4- Pasal 4 Peraturan Direktur Jenderal ini mulai berlaku sejak tanggal ditetapkan. Ditetapkan di Jakarta Pada tanggal 23 Mei 2018 DIREKTUR JENDERAL PERHUBUNGAN UDARA ttd Dr. Jr. AGUS SANTOSO, M.Sc Salirian's^suai dengan aslinya // ^EPALA Bj^^^IAN HUKUM OIREKTORA PERHUBUHGii ENDAH PUfeNAMA SARI Pembina / (IV/a) NIP

5 LAMPIRAN PERATURAN DIREKTUR JENDERAL PERHUBUNGAN UDARA NOMOR : KP 160 TAHUN 2018 TANGOAL: 23 MEI 2018 STAFF INSTRUCTION SI Station Facilities Operations Inspection For AGO 121 and 135 Edition : 1 Amendment : 0 Date : 23 May 2018 REPUBLIC OF INDONESIA - MINISTRY OF TRANSPORATIONS DIRECTORATE GENERAL OF CIVIL AVIATION JAKARTA - INDONESIA

6 AMENDMENT RECORD LIST Amendment No. Issue Date Reference Original (Edition 1) 23 May 2018

7 FOREWORD 1. PURPOSE This Staff Instruction has been prepared to guide and assist all Directorate of Airworthiness and Aircraft Operation personnel, Directorate General of Civil Aviation, operators, or applicants dealing with the Indonesian Authorities, in properly discharging their responsibilities and efficiently accomplishing their assigned tasks to performing station facilities inspections. Station facilities operations are defined as those support activities required to originate, turn around, or terminate a flight. 2. REFERENCES This Staff Instruction should be used in accordance with the applicable regulations. 3. CANCELLATION The SI 8400 Volume 3 Chapter 11 Station Facilities Inspections Amendment 4 dated 15 March 2010 have been cancelled. 4. AMENDEMENT Amendment of this Staff Instruction will be approved by the Director General of Civil Aviation. DIRECTOR GENERAL OF CIVIL AVIATION ttd Dr. Ir. AGUS SANTOSO, M.Sc. Salinan sesuai dengan aslinya : '<KEPALA SaGIAN HUKUM,r/_ I! j I sv IOIREKTORAT JsiiCc;' - i 1 PERHUBUliiii r o\ a\ ^-ENDAH PURNAMA SARI Pembina / (IV/a) NIP

8 TABLE OF CONTENTS AMENDMENT RECORD LIST FOREWORD j TABLE OF CONTENTS CHAPTER I DEFINITION CHAPTER II STATION FACILITIES OPERATIONS INSPECTIONS 5 L BACKGROUND AND OBJECTIVES. 5 II. MANAGEMENT OF STATION FACILITIES INSPECTIONS. 6 III. GENERAL INSPECTION PRACTICES AND PROCEDURES 6 1. Planning 7 2. Briefing 7 3. Preliminary Tour 7 IV. SPECIFIC INSPECTION AREA 8 1. Personnel 2. Manuals 3. Records 4. Training 5. Facility/Equipment/Surface Conformance 7. Flight Control HI 8. Servicing Management Security 11. Aerodrome CHAPTER III STATION FACILITIES INSPECTION REPORT 14 I. General. I4 II. Form. H 111

9 CHAPTER I DEFINITION The following terminology is specific to the station facilities operations inspections procedure for AOC 121 and 135: Air operator certificate (AOC). A certificate authorizing an operator to carry out specified commercial air transport operations. Certify as airworthy (to). To certify that an aircraft or parts thereof comply with current airworthiness requirements after maintenance has been performed on the aircraft or parts thereof. Charter. In a charter of an aircraft, a portion of or the entire capacity of the aircraft is hired or purchased privately by one or more entities, which may re-sell it to the public (this occurs most frequently in non-scheduled passenger air operations, which is why they are popularly known as "charter flights"). A charter flight is a non-scheduled operation using a chartered aircraft. The situation in which the charterer is another air operator that has its own operating authority and charters the entire capacity of the aircraft, usually on short notice, is termed a sub-charter. Codeshare. The use of the flight designator code of one air operator on a service performed by a second air operator, whose service is usually also identified (and may be required to be identified) as a service of, and being performed by, the second air operator. Note. The practice of codesharing, by which one operator permits a second operator to use its airline designator code on a flight, or by which two operators share the same airline code on a flight, can take different forms. Damp lease. A wet-leased aircraft that includes a cockpit crew but not cabin attendants. Dry lease. A lease where the aircraft is provided without crew. Financial or capital lease. A lease used by air operators to avoid the otherwise substantial capital outlays/debt required in purchasing aircraft directly from the manufacturer, or to reduce taxation or other costs. Note. For example, an air operator may sell all or part of its fleet to a bank or other financial institution and then lease the aircraft back. Financial leases are long-term arrangements that give the outward appearance of ownership, e.g. the aircraft bear the air operator's name/logo and are frequently registered in the air operator's State.

10 Flight plan. Specified information provided to air traffic services units, relative to an intended flight or portion of a flight of an aircraft. Filed flight plan. The flight plan as filed with an ATS unit by the pilot or a designated representative, without any subsequent changes. Franchising. Franchising is the granting by an air operator of a franchise or right to use various of its corporate identity elements (such as its flight designator code, liveiy and marketing symbols) to a franchisee, i.e. the entity granted the franchise to market or deliver its air service product, typically subject to standards and controls intended to maintain the quality desired by the franchiser, i.e. the entity granting the franchise. Foreign operator. Any operator that holds an AOC issued by one State and that operates, or seeks to operate, into the airspace above the territory of another State. Interchange. An aircraft interchange or interchange flight is a regularly scheduled, single-plane through service linking a route of one air operator at the interchange point to a route of a second air operator, with the same aircraft being crewed by and under the operational control of the respective authorized operator on each route. An interchange provides passengers with the benefit of a single-plane service on what is essentially an interline operation and may provide additional benefits to the operators involved in terms of better aircraft utilization. Joint service flight. A joint service flight is a flight identified by the designator codes of two airlines that typically have agreed with each other to share revenues and/or costs with the concurrence of their respective States. Note. Some States consider a joint service flight as a codesharing flight and some do not. Lease. A lease can be understood to be a contractual arrangement whereby a properly licensed air operator gains commercial control of an entire aircraft without transfer of ownership. Lessee. The term lessee means the party to which the aircraft is leased. Lessor. The term lessor means the party from which the aircraft is leased. Maintenance. The performance of tasks required to ensure the continuing airworthiness of an aircraft, including any one or combination of overhaul, inspection, replacement, defect rectification, and the embodiment of a modification or repair.

11 NOTAM. A notice distributed by means of telecommunication containing information concerning the establishment, condition or change in any aeronautical facility, service, procedure or hazard, the timely knowledge of which is essential to personnel concerned with flight operations. Operating lease. An operating lease is designed to meet an air operator's need for additional aircraft, often on a seasonal or short-term basis. Operational control. The exercise of authority over the initiation, continuation, diversion or termination of a flight in the interest of the safety of the aircraft and the regularity and efficiency of the flight. Operations specifications. The authorizations, conditions and limitations associated with the AOC and subject to the conditions in the operations manual. Operator. A person, organization or enterprise engaged in or offering to engage in an aircraft operation. Pooling arrangements. Pooling arrangements are commercial agreements which may involve agreed capacity, conditions of operation, and the sharing between the parties of one or more of the elements of traffic, frequencies, equipment, revenues and costs. Principal place of business. The notion of the operator's principal place of business has not been defined so far in ICAO documents, although it is referred to in Article 83 bis as well as in the definition of the "State of the Operator" (see below). It should be a matter of appreciating the facts of each case and comparing the importance of the various places of business of an operator so that the main one can be selected. Domestic jurisprudence or case law may also offer definitions and criteria assisting in the determination of an air operator's principal place of business. Rendering valid. The action by a Contracting State of issuing a validation of a licence or certificate issued by another Contracting State as an alternative to the issuance of its own licence or certificate. State of Registry. The State on whose register the aircraft is entered. State of the Operator. The State in which the operator's principal place of business is located or, if there is no such place of business, the operator's permanent residence. Note. The responsibilities of the State of the Operator are summarized in Part I, Chapter 2. Traffic right.

12 A traffic right is a market access right which is expressed as an agreed physical or geographic specification, or combination of specifications, of who or what may be transported over an authorized route or parts thereof in the aircraft (or substitute conveyance) authorized. Note. The term "traffic rights" is, in one usage, applied collectively to have about the same meaning as market access rights. Wet lease. A lease where the aircraft is provided with crew.

13 CHAPTER II STATION FACILITIES OPERATIONS INSPECTIONS I. BACKGROUND AND OBJECTIVES. ICAO Doc 8335, Manual of Procedures for Operations Inspection, Certification and Continued Surveillance provides that Station Facilities inspections should be conducted periodically at every transit base where the operator uses facilities and services in connection with his operations. This section contains direction and guidance to be used by operations inspectors for performing station facilities inspections. Station facility operations may be defined as those support activities required to originate, turn around, or terminate a flight. A Station Facilities inspection encompasses both the operations and the facilities required to conduct them. The DGCA must schedule regular inspections of existing operator's transit bases and ensure that newly established bases are inspected before the operator commences service to that destination. 1. Location. A station facilities inspection is conducted at locations where a AOC 121 and 135 initiate and recover flights. A station facilities inspection encompasses both operations and facilities. 2. Inspection Area. Eleven inspection areas have been identified as areas for inspectors to observe and evaluate during a station facilities inspection. These inspection areas are defined as follows: a. Personnel. This area refers to the personnel utilized at the facility. Inspectors must evaluate the adequacy of staffing levels and the competency of assigned personnel in the performance of their duties. b. Manuals. This area refers to the availability, currency, and content of the written guidance required by individuals in the performance of their assigned duties. c. Records. This area refers to those records that the certificate holder is required to maintain relative to station activities. For example, certificate holders are required to record hazardous material (hazmat) training for operations personnel. This area does not include those records inspected during a "records inspection." d. Training. This area refers to the adequacy of the training given to assigned personnel as demonstrated by their knowledge of their duties. This area does not include crew and dispatcher training. e. Facility/E^quipment/Surface. This area refers to the various physical elements required to support flight operations, such as ramp areas.

14 blast fences, signs, signaling devices, lighting, passenger and cargo loading equipment, aircraft servicing, and towing equipment. f. Conformance. This area refers to the compliance with the certificate holder's procedures and applicable CASR utilized by the certificate holder. g. Flight Control. This area refers to the control and support of aircraft flight operations. h. Servicing. This area refers to the certificate holder's procedures and standards required for the safe servicing and handling of its aircraft. i. Management. This area refers to the effectiveness of the certificate holder's management and supervisoiy personnel. j. Security. Security procedures should be observed with regard to passenger and cargo screening, integrity of sterile areas, and access to ramp and other restricted areas. k. Aerodrome. Operations inspectors should be alert for obvious deficiencies in aerodrome facilities and condition. II. MANAGEMENT OF STATION FACILITIES INSPECTIONS. Principal operations inspectors (POl) are responsible for planning and coordinating inspections of stations for their assigned certificates. When a certificate holder establishes a new station, the POI should assess the certificate holder's ability to safely conduct operations at the new line station. The POI may decide to include one or more inspectors on an inspection team to ensure that appropriate guidance is available and for standardization purposes. III. GENERAL INSPECTION PRACTICES AND PROCEDURES Inspectors conducting station facilities inspections will encounter a wide range of situations and operational conditions. Types of stations may vaiy from a large facility with a permanently assigned station manager, numerous employees, and various departments, to a facility consisting of one employee and a counter. A station facilities inspection may be conducted to provide for an overall view of the operator's operation or it may be focused on a specific area of interest. Whenever possible, inspections should be conducted when actual departure or arrival operations are in progress, in order to obtain an overview of the operation of the station and the effectiveness of the equipment, services, procedures.

15 7 and personnel utilized. The direction and guidance provided in this section is general in nature, not all of which may be appropriate in a given situation. 1. Planning. An inspector should carefully plan a station facilities inspection before conducting it. He should review previous inspection reports and review any previously identified discrepancies along with any corrective actions that were taken. Inspectors should coordinate with the station manager ahead of time to establish a date and time for conducting the inspection. Station facilities inspections at small or remote locations may be conducted in conjunction with enroute inspections. 2. Briefing Before beginning the inspection, the inspector should request that the station manager provide a briefing on the facility operation, including assigned personnel and operational procedures. In turn, the inspector should discuss the purpose and scope of the inspection with the manager and his staff. This discussion should include the following: Purpose of the facility inspection The specific areas to be inspected Inspection authority (applicable regulation) The proposed time and place of the exit briefing: 3. Preliminary Tour The actual inspection should begin after the briefing, with a tour of the facility. The tour should provide the inspector with an overview of the operation and the location of individual sections. The inspector should introduce himself to section supervisors and other employees during the facility tour in order to become familiar with each section or unit. The tour should include those areas of the facility that are utilized by the flight and cabin crews for dispatch, briefing, and flight planning, and those areas that are utilized for passenger loading, cargo loading, weight and balance preparation, and ramp areas.

16 IV. SPECIFIC INSPECTION AREA There are eleven areas which should be addressed during a station facility inspection: 1. Personnel. The inspector should review the staffing of the facility. During this review the inspector should attempt to determine if the station is adequately staffed and if the assigned personnel are competent in performing their duties. This may be accomplished by the inspector observing individuals as they perform their assigned job tasks. For example, the inspector may review recently completed forms for accuracy and may interview personnel regarding their job functions. Certificates should be sampled for appropriateness and currency for those personnel whose job functions require that they hold certificates. Duty time and length of shifts should be checked for reasonableness. Lengthy duty periods may indicate inadequate staffing. 2. Manuals. The inspector should review the operator's manual or system of manuals for the operation of the facility to determine if the necessaiy manuals are on hand, current, readily available to personnel, and adequate in content. (1) Availability. The inspector should determine prior to the inspection what manuals should be on hand. As with all inspections, a sound prior knowledge of the operator's organization and procedures is invaluable. During the course of the inspection, the inspector should reach a conclusion as to whether these manuals are sufficient or if station personnel require any additional information which was not available. (2) Currency. The inspector should also ensure that the operator's manuals are current and that required revisions accurately posted. An inspector should obtain information on the revision status of manuals from the supervising inspector and/or the operator before beginning the inspection. (3) Adequacy. Each manual or publication should be checked by the inspector to ensure that it includes that information and guidance necessary to allow personnel to perform their duties and responsibilities effectively and safely. Manuals or instructions

17 3. Records. which are kept at transit stations typically provide guidance and procedures for the following operational areas: Refueling procedures Aircraft towing or movement requirements/procedures Weight and balance procedures Operation of and procedures regarding ground service equipment Aircraft flight manual (AFM)(for types of aircraft regularly scheduled) Personnel training manual Current emergency telephone listing Accident/incident telephone listing Security training and procedures Severe weather notification procedures Carry-on baggage procedures Identification or handling of hazardous materials/ procedures Instructions and procedures for notification of PIC when there are hazardous materials aboard Contract services (if applicable) Trip records disposition Available records relative to station operations should be inspected, such as communications records and station personnel training records. (Inspection of crew and dispatcher training records and flight and rest records and also trip record are separate inspection activities.) 4. Training. The inspector should review the training conducted for the various classifications of station personnel. Although the Aviation Law No. 1 Year 2009 may not require specific training for support personnel; such personnel should receive both initial and recurring training in assigned job functions. This training may be either formal classroom training or on-the-job training. Specific areas of concern are: Duties and responsibilities, Hazardous Material, Passenger handling and protection, Load planning and Weight 86 Balance procedures.

18 10 Communications procedures, Manual backup procedures in case of computer or communications equipment failures, Aircraft servicing and ramp operations, and First aid and emergency actions. 5. Facility/E^uipment/Surface. The operator's facilities must be adequate to provide safe operating conditions for both aircraft and personnel. The inspector should conduct an evaluation to ensure the following: (1) Ramp Areas. Ramp areas should be clean and clear of foreign objects. The operator should have a regular program for inspecting and cleaning ramp surfaces. In northern climates, adequate facilities must be available for snow removal. (2) Passenger Movement. Employees and passengers must be protected from jet or prop blast. Inspectors should evaluate passenger handling procedures and facilities and give particular attention paid to the movement of passengers across ramps. The operator should have established procedures for assisting handicapped passengers, especially when boarding ramps are not used. (3) Lighting. To ensure that adequate lighting is available and is being used for safe ground operations, inspectors should conduct observations during night operations, if feasible. (4) Hazards and Obstructions. The operator's management usually assigns to station managers or supervisors the responsibility for maintaining surveillance of the airport and for reporting airport hazards and any new obstructions. Inspectors should determine what responsibilities have been assigned and how those responsibilities are being discharged. 6. Conformance. In each area inspected, inspectors should evaluate the operator's procedures for compliance with provisions of the applicable regulatory guidance. In addition, the operator's employees must comply with the operator's directives. The conformity section on the checklist is not

19 11 intended to be a separate and distinct inspection function but is intended to serve as a reminder of these elements. 7. Flight Control. The inspection of a station's flight control function should be conducted at a time when actual arrival or departure operations are in progress. This allows the inspector to get an overall view of the effectiveness of the operation and assigned personnel. (1) When a dispatch or flight-following center is located within the station, an operational control inspection should be conducted in conjunction with the station facilities inspection. (2) Flight Plans. Operators often exercise operational control from a central location and task the transit stations with related support functions, such as delivering dispatch releases and flight plans to the flight crew. In this situation, inspectors should determine which functions are the responsibilities of the station. Inspectors should evaluate station personnel in the performance of these functions, as well as for the effectiveness of the division of responsibility between the central flight control center and the line station. (3) Load Planning. Inspectors should determine responsibilities for load planning and weight and balance control. Passenger and cargo weights must be accurate and reliably obtained, collected, and transmitted. Personnel must be adequately trained. Procedures should be simple and effective. When computerized systems are used, there should be adequate back-up provisions for computer failure. If station personnel are assigned to perform manual calculations in case of computer failure, there should a means of ensuring continued proficiency of personnel in making these calculations. Inspectors should ask these individuals to perform a manual calculation and compare the individual's solution to the computer solution. (5) Weather. Inspectors should determine the official source of weather for the station, and whether or not this source is adequate for the operation and is acceptable to the DGCA.

20 12 (6) NOTAMs. If the station is responsible for disseminating NOTAMs to flight crews, currency of NOTAMs and the method for updating should be examined. 8. Servicing. The servicing area of a station facilities inspection covers routine loading and servicing as opposed to maintenance activities. While operations inspectors should record and report observations they believe to be maintenance discrepancies, they are not assigned to inspect the maintenance area. Inspectors should evaluate areas of concern to operations personnel, such as the manner in which logbooks are handled and MEL provisions are complied with. 9. Management. Managers should be thoroughly aware of their duties and responsibilities and those of the personnel they supervise. Areas that inspectors should observe and evaluate include the following: (1) Communications. Throughout the inspection, inspectors should observe managers and supervisors, and evaluate the organizational structure, particularly the effectiveness of vertical and horizontal communications. (2) Contract Services. If the operator contracts with other companies for station services, the station manager should have established adequate controls over their performance. The manager must assure adequate training is provided to contractor personnel. (3) Contingency Planning. The station management should be prepared for contingencies. Action plans should be available for use in case of such events as accidents, injury, illness, fuel spills, bomb threats, hijacking, severe weather, and hazardous material spills. Station personnel should be knowledgeable as to the location of these plans. Plans should contain emergency notification checklists and procedures for suspending or canceling operations. Emergency telephone listings should be posted in obvious locations and be clearly legible.

21 Security. Security procedures should be observed with regard to passenger and cargo screening, integrity of sterile areas, and access to ramp and other restricted areas. 11. Aerodrome. Operations inspectors should be alert for obvious deficiencies in aerodrome facilities and condition, such as firefighting equipment, medical services, and ramp and vehicle control. Other areas, such as marking, lighting, obstructions, navigation facilities, approach aids, etc. are more properly observed in the course of conducting other types of inspections such as cockpit en route inspections and ramp inspections.

22 14 CHAPTER III STATION FACILITIES INSPECTION REPORT I. General. The Air Operator Station Facility Inspection Checklist/ Report form at the end of this chapter will be used for all such inspections. It is organized around the same inspection areas which are covered in Chapter 11 of this SI. When completing the report form, discrepancies observed during the inspection should be documented along with any on-the-spot corrective action taken by the inspector. Any recommended corrective actions should also be noted on the report. II. Form. DGCA Form No , Air Operator Station Facility Inspection Checklist/ Report DIRECTOR GENERAL OF CIVIL AVIATION ttd Dr. Ir. AGUS SANTOSO, M.Sc. Salinan sesuai dengan aslinya KEPALA BAGIAN HUKUM j^/direktormjbbo'' 'W;.ENDAH PURNAMA SART Pembina / (IV/a) NIP