OPS General Rules for Operations Manuals

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1 CAR OPS 1 Subpart P (Manuals Logs and Records) Date of audit: 20 th December 2016 Audit conducted by: Stephanie Vella Gera. Audit Ref: QM_13 Compliant Reference/Question es No Comment/Remark OPS General Rules for Operations Manuals (a) The operator shall ensure that the Operations Manual contains all instructions and information necessary for operations personnel to perform their duties. Duties specified in OMA section (b) The operator shall ensure that the contents of the Operations Manual, including all amendments or revisions, do not contravene the conditions contained in the Air Operator Certificate (AOC) or any applicable regulations and are acceptable to, or, where applicable, approved by, the Authority. (See IEM OPS (b).) No noted anomalies (c) Unless otherwise approved by the Authority, the operator must prepare the Operations Manual in the English language. In addition, the operator may translate and use that manual, or parts thereof, into another language. (See IEM OPS (c).) Doc is in English (d) Should it become necessary for the operator to produce new Operations Manuals or major parts/volumes thereof, he/she must comply with subparagraph (c) above. (e) The operator may issue an Operations Manual in separate volumes. Issued (f) The operator shall ensure that all operations personnel have easy access to a copy of each part of the Operations Manual which is relevant to their duties. In addition, the operator shall supply crew members with a personal copy of, or sections from Parts A and B of the Operations Manual, that are relevant for personal study. (g) The operator shall ensure that the Operations Manual is amended or revised so that the instructions and information contained therein are kept up to date. the operator shall ensure that all operations personnel are made aware of such changes that are relevant to their duties. (h) Each holder of an Operations Manual, or appropriate parts of it, shall keep it up to date with the amendments or revisions supplied by the operator. (i) The operator shall supply the Authority with intended amendments and revisions in advance of the effective date. When the amendment concerns any part of the Operations Manual which must be approved in accordance with OPS 1, this approval shall be obtained before the amendment becomes effective. When immediate amendments or revisions are required in the Ok Manuals on the GFA e-records online Whenever there are changes in a manual an is distributed to all the management staff. GFA is a very small organisation and all members are kept in the loop. From the issue of the AOC, no amendments were conducted

2 CAR OPS 1 Subpart P (Manuals Logs and Records) Date of audit: 20 th December 2016 Audit conducted by: Stephanie Vella Gera. Audit Ref: QM_13 Compliant Reference/Question es No Comment/Remark interest of safety, they may be published and applied immediately, provided that any approval required has been applied for. (j) The operator shall incorporate all amendments and revisions required by the Authority. (k) The operator must ensure that information taken from approved documents, and any amendment of such approved documentation, is correctly reflected in the Operations Manual and that the Operations Manual contains no information contrary to any approved documentation. However, this requirement does not prevent the operator from using more conservative data and procedures. (l) The operator must ensure that the contents of the Operations Manual are presented in a form in which they can be used without difficulty. The design of the Operations Manual shall observe Human Factors principles. (m) The operator may be permitted by the Authority to present the Operations Manual or parts thereof in a form other than on printed paper. In such cases, an acceptable level of accessibility, usability and reliability must be assured. (n) The use of an abridged form of the Operations Manual does not exempt the operator from the requirements of OPS N/A to GFA OPS Operations Manual Structure and Contents (See Appendix 1 to OPS ) (See AMC OPS ) (a) From 1 January 2006, the operator shall ensure that the main structure of the Operations Manual is as follows: Part A. General/Basic This part shall comprise all non-type-related operational policies, instructions and procedures needed for a safe operation. Part B. Aeroplane Operating Matters This part shall comprise all type-related instructions and procedures needed for a safe operation. It shall take account of any differences between types, variants or individual aeroplanes used by the operator. Part C. Route and Aerodrome Instructions and Information This part shall comprise all instructions and information needed for the area of operation. Part D. Training This part shall comprise all training instructions for personnel required for a safe operation. In compliance

3 CAR OPS 1 Subpart P (Manuals Logs and Records) Date of audit: 20 th December 2016 Audit conducted by: Stephanie Vella Gera. Audit Ref: QM_13 Compliant Reference/Question es No Comment/Remark (b) The operator shall ensure that the contents of the Operations Manual are in accordance with Appendix 1 to OPS and relevant to the area and type of operation. Verified contents with appendix 1: Observations OMA: Chapter 2: should be called operations control and supervision. (& Supervision is missing). Chapter 11: Should be called HANDLING, NOTIFING AND REPORTING OCCURRENCES Observations OMB: Chapter 0: should be called General information and units of measurement (c) The operator shall ensure that the detailed structure of the Operations Manual is acceptable to the Authority. (See IEM OPS (c).) OPS Aeroplane Flight Manual (a) The operator shall keep a current approved Aeroplane Flight Manual or equivalent document for each aeroplane that it operates. (b) The flight manual shall be updated by implementing changes made mandatory by the Authority, as State of Registry. OPS Journey Log The operator shall retain the following information for each flight in the form of a Journey Log: (1) Aeroplane registration; (2) Date; (3) Name(s) of crew member(s); (4) Duty assignment of crew member(s); (5) Place of departure; (6) Place of arrival; (7) Time of departure (off-block time); (8) Time of arrival (on-block time); (9) Hours of flight; (10) Nature of flight; (11) Incidents, observations (if any); and (12) Commander s signature (or equivalent). (See IEM OPS (a)(12).) Accepted Current flight manual on board the aircraft. Recommendation: GFA should develop a 1 page simple checklist with the manuals located on the aircraft and it is suggested that crew carry out the verification of the on-board manual status. The QM/FoM do not see the aircraft that frequent to conduct the audit themselves. GFA Journey Log confirmed to contains all the points (1-12). See attached sample.

4 CAR OPS 1 Subpart P (Manuals Logs and Records) Date of audit: 20 th December 2016 Audit conducted by: Stephanie Vella Gera. Audit Ref: QM_13 Compliant Reference/Question es No Comment/Remark (b) The operator may be permitted not to keep an aeroplane Journey Log, or parts thereof, by the Authority if the relevant information is available in other documentation. (See IEM OPS (b).) (c) The operator shall ensure that all entries are made concurrently and that they are permanent in nature. OPS Operational Flight Plan (a) The operator must ensure that the operational flight plan used and the entries made during flight contain the following items: (1) Aeroplane registration; (2) Aeroplane type and variant; (3) Date of flight; (4) Flight identification; (5) Names of flight crew members; (6) Duty assignment of flight crew members; (7) Place of departure; (8) Time of departure (actual off-block time, take-off time); (9) Place of arrival (planned and actual); (10) Time of arrival (actual landing and on-block time); (11) Type of operation (EDTO, VFR, Ferry flight, etc.); (12) Route and route segments with checkpoints/waypoints, distances, time and tracks; (13) Planned cruising speed and flying times between check-points/waypoints. Estimated and actual times overhead; (14) Safe altitudes and minimum levels; (15) Planned altitudes and flight levels; (16) Fuel calculations (records of in-flight fuel checks); (17) Fuel on board when starting engines; (18) Alternate(s) for destination and, where applicable, take-off and en-route, including information required in sub-paragraphs (12), (13), (14), and (15) above; (19) Initial ATS Flight Plan clearance and subsequent re-clearance; (20) In-flight re-planning calculations; and (21) Relevant meteorological information. N/A to GFA Once journey logs are completed they are immediately sent to base location for upload on the e-records online portal. Flight plan used is standard ICAO flight plan containing all of the mentioned details.

5 CAR OPS 1 Subpart P (Manuals Logs and Records) Date of audit: 20 th December 2016 Audit conducted by: Stephanie Vella Gera. Audit Ref: QM_13 Compliant Reference/Question es No Comment/Remark (b) Items which are readily available in other documentation or from another acceptable source or are irrelevant to the type of operation may be omitted from the operational flight plan. (c) The operator must ensure that the operational flight plan and its use are described in the Operations Manual. (d) The operator shall ensure that all entries on the operational flight plan are made concurrently and that they are permanent in nature. (e) The operational flight plan shall be completed for every intended flight and shall be approved by the commander, and where applicable, by the flight operations officer/flight dispatcher. Confirmed OMA Confirmed, satis See attached sample of flight plan picked at random (f) The operator shall determine the most efficient means of lodging the operational flight plan to the appropriate Air Traffic Services. OPS Document Storage Periods The operator shall ensure that all records and all relevant operational and technical information for each individual flight, are stored for the periods prescribed in Appendix 1 to OPS Acc to OMA : An ATS Flight Plan shall be prepared on the basis of the OFP and shall be filed with the ATC authorities at the airport. GFA Storage period specified in OMA onwards. They are according to App 1. GFA opted to upload data on the e-records anyhow and has not discarded info so far. OPS Operator s Maintenance Management Exposition The operator shall keep a current approved maintenance management exposition in accordance with Subpart M. Ref to Airworthiness audit OPS Aeroplane Technical Log The operator shall keep an Aeroplane Technical Log. confirmed

6 CAR OPS 1 Subpart C Date of audit: 23 rd September 2016 Audit conducted by: Stephanie Vella Gera. Audit ref: QM_11 Compliant Reference/Question es No Comment/Remark OPS General Rules for Air Operator Certification OPS General Rules for Air Operator Certification Note 1: Appendix 1 to this paragraph specifies the contents and conditions of the AOC. Note 2: Appendix 2 to this paragraph specifies the management and organisation requirements. (a) The operator shall not operate an aeroplane for the purpose of commercial air transportation otherwise than under, and in accordance with, the terms and conditions of an Air Operator Certificate (AOC). (b) An applicant for an AOC, or variation of an AOC, shall allow the Authority to examine all safety aspects of the proposed operation. Through audits (c) An applicant for an AOC must; (1) not hold an AOC issued by another Authority unless specifically approved by the Authorities concerned; (2) have his principal place of business and, if any, his registered office located in San Marino; (See IEM OPS 1.175(c)(2)); (3) satisfy the Authority that he is able to conduct safe operations. (d) If the operator has aeroplanes registered in different States, appropriate arrangements shall be made to ensure appropriate safety oversight. All elements satis N/A to GFA (e) The operator shall grant the Authority access to his organisation and aeroplanes and shall ensure that, with respect to maintenance, access is granted to any associated maintenance organisation, to determine continued compliance with OPS 1. Satis (f) An AOC will be varied, suspended or revoked if the Authority is no longer satisfied that the operator can maintain safe operations. (g) The operator must satisfy the Authority that; (1) its organisation and management are suitable and properly matched to the scale and scope of the operation; and (2) procedures for the supervision of operations have been defined. Noted, included in OMA Found satis

7 CAR OPS 1 Subpart C Date of audit: 23 rd September 2016 Audit conducted by: Stephanie Vella Gera. Audit ref: QM_11 Compliant Reference/Question es No Comment/Remark (h) The operator must have nominated an Accountable Manager acceptable to the Authority who has corporate authority for ensuring that all operations and maintenance activities can be financed and carried out to the standard required by the Authority. (See AMC OPS 1.035) (i) The operator must have nominated post holders, acceptable to the Authority, who are responsible for the management and supervision of the following areas, (1) Flight operations; (2) Continuing airworthiness; (3) Crew training; and (4) Ground operations (See AC OPS 1.175(i)) (j) A person may hold more than one of the nominated posts if acceptable to the Authority but, for operators who employ 21 or more full time staff, a minimum of two persons are required to cover the four areas of responsibility. (See AC OPS 1.175(j) & (k).) Richard Sabella Flight OPS, Ground OPS & Crew training Capt. Xuereb Continuing airworthiness Ihsaan Deeb In compliance. Not more than 21 employees (k) For operators who employ 20 or less full time staff, one or more of the nominated posts may be filled by the Accountable Manager if acceptable to the Authority. (See AC OPS 1.175(j) & (k).) N/A to GFA (l) The operator must ensure that every flight is conducted in accordance with the provisions of the Operations Manual. (m) The operator must arrange appropriate ground handling facilities to ensure the safe handling of its flights. Note: The operator maintains permanently its ground handling responsibility even when all or part of the functions and tasks related to ground handling services have been contracted to a service provider. Arranged yes. Observation: Need to establish the ground handling organisations (n) The operator must ensure that its aeroplanes are equipped and its crews are qualified, as required for the area and type of operation. Pending crew training. Currently flying under private category not commercial.

8 CAR OPS 1 Subpart C Date of audit: 23 rd September 2016 Audit conducted by: Stephanie Vella Gera. Audit ref: QM_11 Compliant Reference/Question es No Comment/Remark (o) The operator must comply with the continuing airworthiness requirements, in accordance with Subpart M, for all aeroplanes operated under the terms of its AOC. (p) The operator must provide the Authority with a copy of the Operations Manual, as specified in Subpart P and all amendments or revisions to it. (q) The operator must maintain operational support facilities at the main operating base, appropriate for the area and type of operation. Ref to Part M audit plan All manuals approved by the SM CAA. They are submitted every time with any changes. satis (r) The air operator certificate shall authorise the operator to conduct commercial air transport operations in accordance with the operations specifications. (s) The air operator shall maintain permanently its ground handling responsibility, when all or part of the functions and tasks related to ground handling services have been contracted to a service provider Note: Unless otherwise specified, reference to an Air Operator Certificate includes the operations specifications associated with the air operator certificate. AOC Issued Aug 2016 OPS Issue, Variation and Continued Validity of an AOC (a) The operator will not be granted an AOC, or a variation to an AOC, and that AOC will not remain valid unless: (1) aeroplanes operated have a valid Certificate of Airworthiness; (2) the continuing airworthiness system has been approved by the Authority in accordance with Subpart M; and (3) he has satisfied the Authority that he has the ability to: (i) establish and maintain an adequate organisation; (ii) establish and maintain a Quality System in accordance with OPS 1.035, (iii) comply with required training programmes; (iv) comply with maintenance requirements, consistent with the nature and extent of the operations specified, including the relevant items prescribed in OPS 1.175(g) to (o); and (v) comply with OPS ) C of A confirmed valid 2) Confirmed approved 3) Confirmed satisfied

9 CAR OPS 1 Subpart C Date of audit: 23 rd September 2016 Audit conducted by: Stephanie Vella Gera. Audit ref: QM_11 Compliant Reference/Question es No Comment/Remark (b) Notwithstanding the provisions of OPS 1.185(f), the operator must notify the Authority as soon as practicable of any changes to the information submitted in accordance with OPS 1.185(a) below. (c) If the Authority is not satisfied that the requirements of subparagraph (a) above have been met, the Authority may require the conduct of one or more demonstration flights, operated as if they were commercial air transport flights. (d) The Authority shall establish a system for both the certification and the continued surveillance of the operator to ensure that the required standards of operations established in this Subpart are maintained. OPS Administrative Requirements (a) The operator shall ensure that the following information is included in the initial application for an AOC and, when applicable, any variation or renewal applied for: (1) the official name and business name, address and mailing address of the applicant; (2) a description of the proposed operation; (3) a description of the management organisation; (4) the name of the Accountable Manager; (5) the names of major post holders, including those responsible for flight operations, the maintenance system, crew training and ground operations together with their qualifications and experience; and (6) the Operations Manual. (b) In respect of the operator s maintenance system only, the following information must be included in the initial application for an AOC and, when applicable, any variation or renewal applied for, and for each aeroplane type to be operated (see IEM OPS 1.185(b)): (1) The operator's Management Exposition; (2) The operator s aeroplane maintenance programme(s); (3) The Aeroplane Technical Log; (4) Where appropriate, the technical specification(s) of the maintenance contract(s) between the operator and any approved maintenance organisation; (5) The number of aeroplanes. N/A no changes ok Ok All included AOC issued All included AOC issued

10 CAR OPS 1 Subpart C Date of audit: 23 rd September 2016 Audit conducted by: Stephanie Vella Gera. Audit ref: QM_11 Compliant Reference/Question es No Comment/Remark (c) The application for an initial issue of an AOC must be submitted at least 90 days before the date of intended operation except that the Operations Manual may be submitted later but not less than 60 days before the date of intended operation. (d) The application for the variation of an AOC must be submitted at least 30 days, or as otherwise agreed, before the date of intended operation. (e) The application for the renewal of an AOC must be submitted at least 30 days, or as otherwise agreed, before the end of the existing period of validity. (f) Other than in exceptional circumstances, the Authority must be given at least 10 days prior notice of a proposed change of a nominated post holder. OPS Use of Other State s Registered Aircraft N/A for GFA

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