2014 Access Triennial Findings. December 16, 2014

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1 2014 Access Triennial Findings December 16, 2014

2 What is a Triennial Review? Triennial review of federal grantees Access participates annually Ensure grantees and contractors are compliant with federal laws and rules Conducted by consultants selected by FTA Much more rigorous/detailed

3 Regional ADA Findings Three regional ADA findings No Shows (2014) Origin to Destination (2013, 2014) Fares (2014) All of these policies have been reviewed previously and have been found compliant in the past.

4 Proposed No Show Policy Revisions December 16, 2014

5 Background 2014 Triennial Review No-Show Policy Findings Frequency of Travel Length of Suspension Subscription (Standing Order) Trips

6 Current No-Show Policy 6 no-shows in 60 days 4 Tier Suspension Policy 10 days 30 days 60 days 90 days Standing Order Trips must be cancelled by 10pm the day before.

7 Proposed No-Show Policy 5 or more no-shows in a calendar month and exceed10% of total monthly trips Two (2) Tier Suspension 15 days 30 days Standing Order trips must be cancelled two (2) hours before scheduled

8 Comparability Finding Current Policy Proposed Policy Frequency of Travel Length of Suspension 6 no-shows in 60 days 4 Tier Suspension (10, 30, 60, 90 days) 1) 5 or more no-shows in a calendar month 2) Exceed 10% of total monthly trips 2 Tier Suspension (15, 30 days) Subscription Trips (late cancellation) Cancel 10 pm day before Cancel 2 hours before scheduled

9 Next Steps Send to FTA for concurrence Bring to Access Board of Directors for approval Implement by March 1 st, 2015

10 Questions? Comments?

11 Origin to Destination Finding December 16, 2014

12 Origin to Destination Access must provide Origin to Destination service Based on 2005 DOT guidance Metro backed Access position until May of this year If the region funds the added cost, Access is prepared to comply by July 1st

13 Implementation plan Create an Ad Hoc Regional Paratransit Working Group comprised of riders, transportation service providers, member agencies, interested stakeholders, and Access staff. Direct the ad hoc group to develop policies and procedures on how origin to destination will be implemented throughout Los Angeles County. The results shall be presented to the Access Services Board of Directors for concurrence.

14 Implementation Plan Once the policies and procedures have been approved, Access will retain HDR Engineering, Inc. to develop cost projections. The cost projections will be presented to the Access Board of Directors for approval. Submit a request for funding to Metro.

15 Implementation Plan Conduct a thorough public participation process as required by the ADA regulations. Present an amendment to the Los Angeles County Coordinated Paratransit Plan to the membership of Access Services. If approved, submit to the Federal Transit Administration and begin the process of implementing origin to destination service.

16 Next steps Bring milestones to the Access Board in January for implementing Origin to Destination Communicate milestones to FTA Implement by July 1st

17 Questions? Comments?

18 Los Angeles County Fare Policies December 16, 2014

19 Current Fare Policies Access has had a coordinated fare for the last 20 years Benefits: Simple to administer Easy for customers to understand

20 National Fare Comparison

21 Fare Policy (Current methodology) 2005 Triennial Findings led to current methodology Sample of 1,200 trips to determine regional transit fare Methodology communicated to FTA Office of Civil Rights in Findings were removed

22 Fare Policy (2014 Findings) No additional findings until 2014 Finding that Access fare is more than twice the fixed-route base fare for some member agencies Torrance Transit, Santa Monica s Big Blue Bus, Culver City Bus, Foothill Transit and Metro received findings

23 Road to compliance Three Options Regional fixed-route minimum fare Dynamic fare Regulatory change

24 Fare Policy Options (Member Agency Fares) Require all member agencies to have a minimum base fare or adopt a unified fare structure in order to set a compliant regional fare for ADA paratransit service.

25 Compliant Member Agency Base Fares Member Agency Base Fare Palos Verdes Peninsula Transit Authority $2.50 City of Westlake Village $2.00 City of Bell $1.75 City of Cudahy $1.75 City of Huntington Park $1.75 City of Inglewood $1.75 City of Lynwood $1.75 City of Rosemead $1.75 Los Angeles County Department of Public Works $1.75 Metro $1.75 Antelope Valley Transit Authority $1.50 LADOT $1.50

26 Noncompliant Member Agency Base Fares Member Agency Base Fare Foothill Transit $1.25 Long Beach Transit $1.25 Norwalk $1.25 Montebello Municipal Bus Lines $1.10 Beach Cities Transit $1.00 BurbankBus $1.00 Carson Circuit $1.00 City of Calabasas $1.00 City of Paramount $1.00 City of West Covina $1.00 Culver CityBus $1.00 Gardena Transit $1.00 Glendale Beeline $1.00 Santa Clarita Transit $1.00 Santa Monica Big Blue Bus $1.00 Torrance Transit $1.00 Member Agency Base Fare Baldwin Park Transit $0.80 City of Lawndale $0.75 Pasadena Area Rapid Transit $0.75 Bellflower Bus $0.50 City of Bell Gardens $0.50 City of Cerritos $0.50 City of El Monte $0.50 Downey Link $0.50 Alhambra Community Transit $0.25 City of Compton $0.25 City of Monterey Park $0.25 City of Commerce Municipal Bus $0.00 City of La Cañada Flintridge $0.00 City of Sierra Madre $0.00 City of West Hollywood $0.00 Duarte Transit $0.00

27 Fare Policy Options (Dynamic Fare) Move to a dynamic fare system in which fares for each trip will be calculated using the trip planner on or The Access fare may be double the lowest fare quoted. Trips that cannot be provided by fixed route services may be denied.

28 Fare Policy Options (Dynamic Fare) Impact of a dynamic fare system Strict compliance with current regulations Higher fares (assuming 2X) 19.9 Miles 20 + Miles Total Lower Cost % 3 2% 132 Higher Cost % % 1,068 1, ,200

29 Fare Policy Options (Dynamic Fare) Varying fares Regional trip denial? Coupon issues Technical issues Software changes will take a minimum of 9 months Fare rules Which trip should be chosen?

30 Fare Policy Options (Dynamic Fare) Metro.net found 12 trips leaving from EL MONTE to WESTWOOD (UCLA) at 8 am. Lines Depart Duration Fare Transfer Foothill Transit 481/Metro Rapid Line :25 $3.25 $0.50 Metro Silver Line/Metro Rapid Line :40 $2.50 TAP Free Foothill Transit Silver Streak/Metro Rapid Line :35 $2.95 $0.50 Foothill Transit 481/Metro Local Line :50 $3.25 $0.50 Metro Silver Line/Metro Local Line :49 $2.50 TAP Free Foothill Transit Silver Streak/Metro Local Line :54 $2.95 $0.50 Metro Silver Line/Metro Local Line :55 $2.50 TAP Free Foothill Transit Silver Streak/Metro Local Line :04 $2.95 $0.50 Metro Silver Line/Metro Local Line :12 $2.50 TAP Free Metro Rapid Line 770/Metro Rapid Line :10 $1.75 TAP Free Foothill Transit Silver Streak/Metro Local Line :03 $2.95 $0.50

31 Fare Policy Options (Regulatory Change) Given that the Americans with Disabilities Act (ADA) regulations encourage a coordinated paratransit plan but do not address a coordinated paratransit fare, seek legislative or regulatory changes to allow for a coordinated fare when operating under a coordinated plan.

32 Fare Policy Options (Regulatory Change) ADA regulations encourage coordinated systems but are silent on coordinated fares Legislative/regulatory change would solve the problem and allow Access to keep the fare system it has had for the last twenty years

33 FTA Meeting Met with Acting Administrator Therese McMillan on December 2nd FTA believes that a dynamic fare system is feasible Will give region time to implement DOT rulemaking petition also a possibility

34 Next steps Bring milestones to the Access Board in January Dynamic fare implementation schedule Investigate rulemaking petition Communicate milestones to the FTA

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