OPERATIONS MANUAL. Graham Butcher, trading as Cambridge

Transcription

1 Graham Butcher, trading as Cambridge Drone Services OPERATIONS MANUAL This document is a combined Safety and, compliant with Volume 1 as set out in Appendix B of CAP722, covering all of aspects of Graham Butcher, trading as Cambridge Drone Services utilising small drone aircraft in accordance with the requirements of the UK Civil Aviation Authority s Permission for Commercial Operations. Document Reference: CDS-OM1 Version: v May 2018 Document Author: Graham Butcher Accountable Manager: Graham Butcher Copyright Graham Butcher, trading as Cambridge Drone Services All rights reserved. Copies of this publication may not be reproduced for personal, company or organisational use without the expressed permission of Graham Butcher, trading as Cambridge Drone Services.

2 Amendment Record Version Amendment Date Amendments Incorporated Signed Off By January 2018 First version Graham Butcher January 2018 Second draft, after implementing review Graham Butcher recommendations March 2018 Company Name changed Limited added Graham Butcher March 2018 Sole Trader restored, 2 nd set of recommendations Graham Butcher implemented March 2018 Valid Insurance details added Graham Butcher April 2018 Document authorised by Coptrz Graham Butcher May 2018 PfCO document added after authorisation received Graham Butcher Acronyms and Abbreviations Below is a list of abbreviations used in this ; Reference ATC ATZ CAA CTR PfCO SUA VLOS Full Title Air Traffic Controller Aerodrome Traffic Zone UK Civil Aviation Authority Controlled Traffic Zone Permission for Commercial Operations Small Unmanned Aircraft Visual Line of Sight

3 Commitment of Accountable Manager This describes the organisation, aircraft systems, personnel, flight operations and procedures by which Graham Butcher, trading as Cambridge Drone Services carries out its Small Unmanned Aircraft operations. Graham Butcher, trading as Cambridge Drone Services is committed to the safe conduct of all its Small Unmanned Aircraft operations and will ensure that the systems deployed are maintained and prepared in accordance with industry best practice, are operated in accordance with the procedures and bounds of this and within any limitation or condition specified in any UK Civil Aviation Authority (CAA) Permission granted for such aerial work. It is accepted that the contents of this document do not override the necessity of reviewing and complying appropriately with any new or amended regulation published from time to time by the CAA addressed by this document. Signed: Date: 13 May 2018 Accountable Manager: Graham Butcher Graham Butcher, trading as Cambridge Drone Services For and on behalf of Graham Butcher, trading as Cambridge Drone Services, from: Address available on request Enquiries regarding the content of this document should be addressed to Graham Butcher, trading as Cambridge Drone Services at the above address.

4 Contents Amendment Record... 2 Acronyms and Abbreviations... 2 Commitment of Accountable Manager... 3 Contents INTRODUCTION Purpose Scope Overarching Strategy Document Control and Amendment Process Referenced Documents SAFETY POLICY Policy Safety Management System Safety Targets ORGANISATION Organisation Structure of Business Name Nominated Personnel Responsibilities Areas of Operation Types of Operation Supervision of SUA Operations Accident Prevention and Flight Safety Programme Flight Team Composition Operation of Multiple Types of SUA Qualification Requirements Crew Health Logs and Records Operator Training Programmes CAA Permission OPERATIONS Role Training and Currency Area of Operation Operating Limitations and Conditions... 14

5 4.4 Methods to Determine the Intended Tasks and Feasibility Operating Site Planning and Assessment Communications Pre-Notification Site Permissions Weather On Site Procedures Assembly and Functional Checks Pre-Flight Checks Flight Procedures Post Flight and Between Flight Checks Emergency Procedures APPENDICES Appendix A Insurance Certificate Appendix B SUA Technical Specification Appendix C - Logbooks Appendix D - Permission for Commercial Operations Appendix E Flight Planning and Risk Assessment Forms Appendix F Flight Reference Cards and Checklists Appendix G SUA Emergency Procedures... 42

6 1 INTRODUCTION 1.1 Purpose The purpose of this document is to record the key data associated with the safe operation of any Small Unmanned Aircraft (SUA) with a Maximum Take-Off Mass of up to 20 kg by Graham Butcher, trading as Cambridge Drone Services personnel. 1.2 Scope Graham Butcher, trading as Cambridge Drone Services is a single person start-up and will initially cover the traditional Drone areas such as Drone video, Drone photography Drone Survey and Inspection. Its customer base will come from the areas of Property Marketing, Industry Inspection, Heritage Sites and Sport. Alternatively, the founder, Graham Butcher may choose to work as a freelance agent for larger Drone Organisations. Work is expected to come from the Cambridge area. 1.3 Overarching Strategy Graham Butcher, trading as Cambridge Drone Services is expected to expand to a multi-personnel company. The areas of speciality could be in the areas of Surveying, Estate Agencies and Film and TV. Safety is paramount and Graham Butcher, trading as Cambridge Drone Services has put essential safeguards in place to maintain a safe environment for all involved or connected to Graham Butcher, trading as Cambridge Drone Services SUA operations. 1.4 Document Control and Amendment Process All amendments to this are to be made by Graham Butcher and must be recorded in the Amendment Record Page found at the front of this document. Each amendment is identified with a new Version Number, an Amendment Date, and a list of the major Amendments Incorporated. All amendments will be signed off by the Accountable Manager, Graham Butcher. The CAA will be informed of all major updates such as new aircraft or pilots. All Graham Butcher, trading as Cambridge Drone Services employees will be informed of any changes to this and they must ensure they have access to a current up-to-date version either in electronic or paper format. Referenced Documents Reference Full Title Issue Number & Date of Issue CAP 382 Mandatory Occurrence Reporting Scheme Tenth Edition December 2016 CAP 393 The Air Navigation Order 2016 and Regulations Version June 2017 CAP 722 Unmanned Aircraft System Operations Guidance Sixth Edition 24 March 2015 DJI 100 Mavic Pro User Manual - DJI Version December 2017

7 2 SAFETY POLICY 2.1 Policy Safety is the first priority in all Graham Butcher, trading as Cambridge Drone Services activities. The business is committed to implementing, developing and improving strategies, management systems and processes to ensure that all its aviation-related activities uphold the highest level of safety performance and meet national and where appropriate international standards. Graham Butcher, trading as Cambridge Drone Services commitment is to: a) Comply with and, wherever possible, exceed legislative and regulatory requirements and standards; b) Develop and embed a safety culture in all aviation-related activities that recognises the importance and value of effective aviation safety management and acknowledges that safety is paramount at all times; c) Minimize the risks associated with aircraft operations to a point that is as low as reasonably practicable and achievable; d) Ensure that externally supplied systems and services that impact upon the safety of operations meet appropriate safety standards; e) Ensure that sufficient skilled and trained resources are available to implement safety strategy and policy; f) Establish and measure safety performance against realistic objectives and/or targets; g) Continually improve its safety performance; and h) Conduct safety and management reviews and ensure that relevant corrective action is taken. i) Achieve the highest levels of safety standards and performance in all its aviation activities; j) Ensure that sufficient skilled and trained resources are available to implement safety strategy and policy k) Actively develop and improve safety processes to conform to world-class standards 2.2 Safety Management System Graham Butcher, trading as Cambridge Drone Services has only implemented the rudiments of a full Safety Management System. The internal Safety Objectives are: Encouraging an environment whereby safety has top priority and is second nature, and Increasing the knowledge on safe operations and practices on the part of its customers. 2.3 Safety Targets It is the goal of Graham Butcher, trading as Cambridge Drone Services to operate aircraft without harm, injury or damage to any persons or property. The Graham Butcher, trading as Cambridge Drone Services Pilot-In- Command will comply with all of the safety requirements and limitations of the Permission for Commercial Operations issued by the UK CAA to Graham Butcher, trading as Cambridge Drone Services. The safety target is No Accidents.

8 3 ORGANISATION 3.1 Organisation Organisation Name: Organisation Type: Country of Registration: Graham Butcher, trading as Cambridge Drone Services Sole Trader England and Wales Graham Butcher, trading as Cambridge Drone Services has third Party Public Liability Insurance as outlined below:- Insurer: Moonrock Drone Insurance Insurance Policy Number: rd Party Liability Insurance: EC785/2004 Insurance Expiry Date: 21 st March 2019 A copy of the current Certificate of Insurance is enclosed as Appendix A to this. Graham Butcher, trading as Cambridge Drone Services flies the following SUA:- SUA: SUA Type: SUA MTOM: SUA Serial No.: DJI Mavic PRO Multirotor 1kg 08RDE1B001009Y The technical specifications for this SUA are attached as Appendix B. 3.2 Structure of Graham Butcher, trading as Cambridge Drone Services Graham Butcher, trading as Cambridge Drone Services is owned by Graham Butcher and currently only employs Graham Butcher, contactable at: Address available on request graham@cambridge-drones.com

9 3.3 Nominated Personnel Pilot-In-Command: Pilot Competency Assessment: Assessed to operate Aircraft Type: Aircraft Weight Category: Graham Butcher COP-SU Multirotor 0 7kg 3.4 Responsibilities The Pilot-In-Command s responsibilities are: Supervising each operation of the SUA. Completing the pre-flight risk assessment and mitigating any risks where possible. Having confidence that the flight can be conducted safely and the competence to perform that flight. Checking that everything is secure on the SUA. Ensuring that the aircraft used is airworthy by completing the pre-flight checklist. Briefing all crew members prior to a flight to ensure they understand their responsibilities. Communicating with client as required to understand the required task. Planning each flight in advance and ensuring the right resources are available when required. Ensuring that the welfare of themselves or others is not compromised by any planned operations. Operating the aircraft within the stated limitations for that particular aircraft. Respecting the limitations stated on the Permission for Commercial Operations. Ensuring that he or she is of sound body and mind to operate the aircraft. Completing all required paperwork such as pilot & aircraft hours, battery log etc. after a flight. If present, the Observer s responsibilities are: Acting as a link between the Pilot-In-Command and other crew members. Ensuring the Pilot-In-Command is aware of all relevant developing situations. Maintaining constant visual look out for ground and air incursions. Ensuring the position of the SUA is known at all times. Keeping the Pilot-In-Command updated with battery status. Being prepared to activate the failsafe function on the aircraft when required. Briefing the pilot after a flight using Threat and Error Management techniques to help the pilot improve his or her competency. In the case of a single person operation the client can be used as an observer. If present, the Payload Operator s responsibilities are: Ensuring the camera or sensor is operational. (Fully charged, empty memory card fitted, lens clean) Ensuring the camera or sensor is securely mounted. (the Pilot-In-Command must confirm this also) Ensuring the camera or sensor is switched on and operating correctly before activation of the aircraft. Ensuring the camera or sensor is switched off and images saved after the aircraft is made safe. Ensuring operational safety: it is every crew member s responsibility to alert the observer to any changing situation which may cause threat to any aircraft, property or person present. Ensuring the camera or sensor is rotated to the stored position for take-off and landing procedures. If there is no dedicated payload operator, the Pilot-in-Command may have to assume these responsibilities.

10 3.5 Areas of Operation The anticipated areas of operation are mostly in Class G Airspace. Sometimes operations will take place in Class D airspace; before flying in Restricted Airspace, the local ATC will be alerted to Cambridge Drone Services operations. Most flights will take place in rural and semi-rural areas. When required, some operations may take place in urban and industrial areas. 3.6 Types of Operation The anticipated types of operation are: Aerial Photography Aerial Videography Building Inspection Land Survey River Survey Surveillance and Movement Detection All operations will be conducted during Daylight within standard Visual Line of Sight (VLOS) limitations of 400 ft above ground level and at a maximum distance from the Pilot-in-Control of 500 metres provided the Pilotin-Control can see the Small Unmanned Aircraft (SUA) in good Visual Meteorological Conditions. The minimum separation from people, vessels or vehicles not directly under the control of the Pilot-in- Command will be 50 metres. The same distance will be maintained from structures not under the control of the Pilot-in-Command. 3.7 Supervision of SUA Operations The Pilot-in-Command present during each operation will be responsible for the supervision and safe conduct of that operation. The Pilot-in-Command will seek clearance from the Accountable Manager in advance of a flight where a risk is identified as not being in the Low or Moderate categories and cannot be easily mitigated. An Observer, if present, will be charged with pointing out to the Pilot-in-Control any unobserved threat or risk that manifests itself during a flight using Threat and Error Management techniques. Any safety issue that arises will be brought to the attention of the Accountable Manager as soon as practicable after the incident has been recorded. 3.8 Accident Prevention and Flight Safety Programme Graham Butcher, trading as Cambridge Drone Services will comply with the requirements of CAP382, Mandatory Occurrence Reporting. Any Incidents or Occurrences will be dealt with by Graham Butcher, trading as Cambridge Drone Services as follows:- Incident Handling In the event of any Incident, the severity must be assessed. The following lists should help to identify Minor and Major Incidents:- MINOR INCIDENTS

11 Any unusual or unexpected flight behaviour from the aircraft which does not result in damage or loss Any failure of any aircraft system which does not result in damage or loss MAJOR INCIDENTS Any unusual or unexpected flight behaviour from the aircraft which results in damage or loss Any significant damage to the aircraft caused by an aircraft system failure Any significant danger or damage to persons, possessions or property during Flight Operations Any public encroachments or aircraft incursions which required preventative measures to avoid Incident Logging All MINOR incidents will be logged in the Aircraft Operating Hours Log as well as the Graham Butcher, trading as Cambridge Drone Services Incident Log. Upon noting a minor incident the logbook should be checked for similar occurrences. If a minor incident occurs three times then an investigation should be initiated to identify the cause and consider implementing steps to reduce the likelihood of this incident occurring again. All MAJOR incidents require an investigation as outlined in the Investigation Procedure section. The Incident Log should also be updated. Investigation Procedure and Report Any investigations undertaken by Graham Butcher, trading as Cambridge Drone Services will follow the procedure shown below to generate an Investigation Report with the following contents: INTRODUCTION The introduction contains the context for the Incident and confirms the major facts as to the companies and people involved, why they were present and the reason for the flights being carried out. DESCRIPTION OF EVENTS This is a factual account of the events leading up to and immediately after the incident as well as the incident itself. Its aim is to provide an agreed basis upon which the analysis is carried out. Importantly any assumptions should be clearly stated and all data provided should have its authenticity and derivation stated. If there are doubts then these should also be clearly articulated so that future analysis can take this into account. ANALYSIS The analysis of events sets out to find explanations for what is described in the description of events. Wherever possible the analysis draws upon known concepts, models and physical understanding to ensure that the events as described have a logical explanation. The analysis should set the scene for any conclusions and provide traceability from the facts to the conclusions in a logical and auditable way. CONCLUSIONS The conclusions are derived from the analysis, which themselves are based upon the facts in the description of events or the facts as they pertain to concepts, models and physical understanding exposed within the analysis. A strong conclusion is one where this traceability is good and can stand up to scrutiny.

12 RECOMMENDATIONS The aim of the recommendations is to provide the organisations or personnel identified for the report with those items and actions that can lead to a safer operation and which address the short-comings highlighted through the investigation process. Mandatory Occurrence Reporting The UK Air Navigation Order states Any incident which endangers or which, if not corrected, would endanger an aircraft, its occupants or any other person is a reportable occurrence. CAP382 now requires that a reportable occurrence is filed on the ECCAIRS European-wide reporting system through the Joint Research Council website at Incidents involving injury to a person should also be reported by Graham Butcher, trading as Cambridge Drone Services to the Air Accident Investigation Branch by phoning Flight Team Composition Although the PIC will operate mainly alone, the PIC will seek assistance where the risks may be greater or there are any safety concerns. Additional members of the flight team, acting as observers, will be properly briefed and a copy of this operations manual will be made available to them Operation of Multiple Types of SUA Graham Butcher, trading as Cambridge Drone Services can only fly one aircraft at one time Qualification Requirements Graham Butcher, trading as Cambridge Drone Services will ensure that all Graham Butcher, trading as Cambridge Drone Services pilots acting as the Pilots-in-Command of its SUA hold a SUA pilot competency assessment or qualification recognised by the CAA. The pilot assessment conducted by COPTRZ is the Commercial Operations Pilot for Small Unmanned Aircraft, the COP-SU Crew Health All Graham Butcher, trading as Cambridge Drone Services pilots-in-command and other crew members will be instructed in the I M SAFE mnemonic and will be trained to use it as a proactive self-assessment tool. It is the responsibility of the individual to determine if they are in a physically and mentally fit condition to participate in Graham Butcher, trading as Cambridge Drone Services operations. All crew members must be capable of clearly reading a vehicle registration number plate from twenty metres. Crew members shall not attend a flight operation if they are under the influence of alcohol. Graham Butcher, trading as Cambridge Drone Services also has a strict no drugs policy. All Flight Crew members taking prescription drugs should seek professional guidance and also advise the Pilot-In-Command. Any crew member who begins to feel unwell and are unable to continue with their assigned responsibilities should advise the Pilot-In-Command or Observer immediately.

13 3.13 Logs and Records Graham Butcher, trading as Cambridge Drone Services will maintain up-to-date information and operational logbooks for:- Aircraft and Pilot Operating Hours Battery Charge Aircraft Maintenance Incidents / Accidents See Appendix C for examples of these logbooks Operator Training Programmes All Graham Butcher, trading as Cambridge Drone Services pilots acting as Pilots-in-Command on commercial drone operations will be subject to regular assessment by the Graham Butcher, trading as Cambridge Drone Services, Graham Butcher on an annual basis for competency and currency. To maintain currency a pilot must have flown a SUA for more than 2 hours in the previous 3 months CAA Permission A copy of the Permission for Commercial Operations issued to Graham Butcher, trading as Cambridge Drone Services by the CAA is included in this as Appendix D.

14 4 OPERATIONS 4.1 Role Training and Currency All Graham Butcher, trading as Cambridge Drone Services pilots will have to hold a pilot qualification recognised by the CAA for SUA commercial operations and will be assessed by the Graham Butcher, trading as Cambridge Drone Services Accountable Manager as being knowledgeable and competent to fly Graham Butcher, trading as Cambridge Drone Services SUAs in Graham Butcher, trading as Cambridge Drone Services potential operating environments. All Graham Butcher, trading as Cambridge Drone Services pilots will be expected to maintain flying skills currency through hands-on flying with Graham Butcher, trading as Cambridge Drone Services SUAs, other SUAs they have access to or appropriately-configured simulators. 4.2 Area of Operation The anticipated areas of are operations are: the Cambridgeshire area and across the rest of the UK if required. Commercial drone operations conducted in UK airspace will be assessed in advance using comprehensive site risk assessment forms and procedures, see Appendix E. Operations may be undertook abroad, however these operations will only be conducted once the correct permissions have been gained. 4.3 Operating Limitations and Conditions All Graham Butcher, trading as Cambridge Drone Services operations will be conducted within the limitations stipulated within CAP393 Articles 94 and 95 and CAP722 or as updated in the PfCO issued by the CAA to Graham Butcher, trading as Cambridge Drone Services. The standard limitations are: Visual Line of Sight (VLOS) in accordance with Article 94 o To a maximum vertically above ground of 400 ft o Up to a maximum distance from the pilot-in-control of 500m, providing in both cases the pilot can identify and monitor the SUA Not over or within 150m of Open Air Assemblies of more than 1000 people (Article 95) Not over or within 150m horizontally of a Congested Area for a 7 20 kg SUA (Article 95) or not over or within 50m horizontally of a Congested Area for a sub 7 kg SUA (CAP722) Not within 50m of People not under the control of the pilot-in-control of the SUA) although this distance is reduced to 30m during take-off and landing (Article 95) Not within 50m of Vehicles, Vessels and Structures not under the control of the pilot-in-control (Article 95) 4.4 Methods to Determine the Intended Tasks and Feasibility For all Graham Butcher, trading as Cambridge Drone Services commercial drone operations, the designated pilot-in-command will assess the intended task using the Pre-Flight Site Research Form, see Appendix E. Details captured on the form from the customer will include:-

15 Contact Details Work Required Date and Time Constraints Location of Work (Latitude and Longitude if possible) Landowner Details Other Nearby Air Users (if known) Any Other Relevant Information A completed Pre-Flight Site Research Form will be retained for at least three years for future reference if required. The designated pilot-in-command will be responsible for determining the method of operation for the intended task, identifying resources and assessing the task s feasibility. If he or she has any reservations he will discuss the reservations with the Graham Butcher, trading as Cambridge Drone Services Accountable Manager before proceeding with the task. 4.5 Operating Site Planning and Assessment As part of the research into task feasibility, the Graham Butcher, trading as Cambridge Drone Services pilotin-command will use whatever tools and facilities deemed necessary and available to him. These may include: Client Information Current and Relevant Aeronautical Charts Integrated Aeronautical Information Package United Kingdom SkyDemonLight and NoFlyDrones - Online Aeronautical Charts NOTAMinfo.com to confirm NOTAMs Google Earth Google Maps The task will only go ahead if the pilot-in-command is satisfied the necessary controls and safeguards can be put in place for a safe operation. 4.6 Communications Contact telephone numbers for the following will be recorded on the Pre-Flight Site Research Form, and the On-Site Survey Form, which can be found in Appendix E, before departure to the site: Landowner(s) Observer and Crew Client Contact Local Police Station Local Hospital Local Air Traffic Control (ATC) Local Air User Clubs Where possible, contact will be made with the Landowner(s) and the ATC before any physical site survey is conducted.

16 4.7 Pre-Notification Pre-Notification is required if a planned flight operation is to take place within two and a half nautical miles of an aerodrome or airport with an Aerodrome Traffic Zone (ATZ) or Controlled Traffic Zone (CTR). The pilot-incommand with contact the ATC in person at least twenty four hours before the planned flight to advise the controller of the planned flight operation. Contact details for the tower will be recorded on the relevant On- Site Survey Form. If there is a local air user club nearby the pilot-in-command will endeavour to contact the club and enquire about any likely activity on the day of the proposed flight operation. If the planned flight operation is to take place in areas where there is likely to be members of the public, the pilot-in-command will inform the local police. The contact and telephone number will be recorded on the On- Site Survey Form. If the flight operation is to take place in a highly populated area, such as a housing estate, a leaflet drop and/or a door-to-door advisory campaign will be considered at least seven days in advance to advise members of the public of proposed flight operations. Operations in public areas where public address systems are available require a Graham Butcher, trading as Cambridge Drone Services crew member to announce planned flight operations at least one hour before commencement. All relevant Graham Butcher, trading as Cambridge Drone Services crew members will be advised of a planned flight operation at least twenty-four hours in advance. 4.8 Site Permissions The designated pilot-in-command will obtain permission from all relevant landowners or land occupiers over which flight operations are to be conducted. Where possible, permission will be sought in writing. Where it is available in writing a copy of the permission will be carried on site. No flight operations will commence without permission, either written or verbal, from the relevant land owners or occupiers for the main take-off and landing site. 4.9 Weather In the week leading up to any flight operation the designated pilot-in-command will obtain long, medium and short range weather forecasts. Twenty four hours before the proposed flight operations the pilot-in-command will determine whether the planned flight operations will go ahead. Weather and other forecasts, such as solar activity, will be obtained using readily available resources, which may include: UAV Forecast XC Weather Weather Channel Weatherpro 4.10 On Site Procedures Before setting up on-site in accordance with the On-Site Arrival Checklist, see Appendix F, the Pilot-in- Command or a designated crew member will carry out the following measurements:

17 GPS/GLONASS satellite coverage, a minimum of seven satellites over a good spread will be required for all operations, using an App on a Smartphone, and Windspeed at surface level, using a handheld anemometer. If the Pilot-in-Command feels confident that the proposed flight operations can be safely carried out, then the operation can progress and the Pilot-in-Command can complete the On-Site Arrival Checklist. The Pilot-in-Command will then carry out the On-Site Survey, see form in Appendix E, to familiarise him or herself with the local geography of the site. This will be completed by physically walking around the site to identify any hazards and any identified will be marked on the On-Site Survey Form. Where an Observer is present, the Observer will accompany the Pilot-in-Command. The Pilot-in-Command must be satisfied that all risks identified are acceptable and will sign off the On Site Survey before proceeding to the next stage Assembly and Functional Checks The SUA will be assembled and checked in accordance with the relevant SUA Assembly Checklist, see Appendix F. The pilot-in-command will check the day prior to the flight operation that all necessary software and firmware updates have been completed on the SUA to be flown and if necessary a test flight has been conducted Pre-Flight Checks The SUA will be prepared for flight by the pilot-in-command following the Pre-Flight Checklist, see Appendix F Flight Procedures When the pilot-in-command is satisfied the SUA is ready for launch, he or she will follow the Launch Checklist, see Appendix F. During flight, the pilot-in-command will conduct situational awareness updates with the Observer if present. Situational awareness updates will include: SUA position and responsiveness SUA battery status Horizon scans and airspace assessments Landing site incursions Alternate landing site incursions Air incursions (air users / birds) Potential adverse weather changes Ground incursions, in particular dangers to the pilot-in-control Prior to landing, the pilot-in-control will go through the Landing Checklist Post Flight and Between Flight Checks The SUA will shut down, made safe and checked in accordance with the Post Flight Checklist, see Appendix F.

18 4.15 Emergency Procedures The Emergency Procedures for Graham Butcher, trading as Cambridge Drone Services SUA are set out in Appendix G.

19 APPENDICES Appendix A Insurance Certifica

20 Appendix B SUA Technical Specification Manufacturer DJI Model Mavic PRO Type-Configuration: Multirotor Overall Dimensions (H x L x W): 83 Mm x 83 Mm x 198 Mm (folded). See appendix B for more. Weight: 734g Propulsion: Battery Powered Electric, 4 motors Energy Store: LiPo, Required voltage: 11.4V Flight Control Computer: DJI -DJI Mavic PRO Integral, DJI GO 4 for IOS and Android Lost link response: If GPS is available, return-to-home-point, automatic landing C2 Link: Line-of-Sight, spread spectrum R/C 5.2/5.8 GHz Maximum range: 13 Km or 8 Miles (no wind) Flight Control Station: DJI C1. Operating temperature range: 0 C to 40 C ( F) Maximum operating wind speed: 10 m/s or 22 mph Maximum endurance: 27 Minutes Maximum speed: 40.4 mph, 64 km/h (no wind in sports mode)

21 Units are mm.

22 Appendix C - Logbooks Flights

23 Maintenance Equipment Maintenance Log Equipment description: Serial Number: Model Number: Date: Action Taken/Comments: Initials

24 Incidents Name of Reporter * First Name Family Name of Reporter * Incident Type * Injury Crash Damage to Property Complaint Other (specify below) Incident Type (if not listed above) Please describe the incident in detail: * If injury, name of injured person First Name Family Name

25 Appendix D - Permission for Commercial Operations

26

27 Appendix E Flight Planning and Risk Assessment Forms Flight Information Form 4.1 Client Name: Company: Job Ref 4.2 Operational Deployment Date: Time on Site: Dynamic Assessment: Risk Aircraft: Camera Operator: Pilot: Observer: Pre flight Checks: NOTAMS: RF check: Wind Speed: Temp Deg C: Visibility: Weather: 4.3 Flight Information Flight time: Battery No: Flight Duration: Flight 1 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather)

28 Flight time: Battery No: Flight Duration: Flight 2 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather) Flight time: Battery No: Flight Duration: Flight 3 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather) Flight time: Battery No: Flight Duration: Flight 4 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather) Flight time: Battery No: Flight Duration: Flight 5 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather)

29 Flight time: Battery No: Flight Duration: Flight 6 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather) Flight time: Battery No: Flight Duration: Flight 7 Aircraft: Pre flight Voltage: Post flight Voltage: Remarks: (Include changes to weather)

30 Pre-Site & Site Survey Form 2.1 Client Name: Company: Job Reference: Intended date: Weather on date: 2.2 Pre-Site Visit Long Lat: & height AMSL Client specific PPE Vehicle access: Airspace: Terrain: Describe permissions(a,b,c,d,e,f,g) NOTAMS Flat, Hilly, Urban, Water, Roads. Proximities: Other aircraft, Airports, Helipads. Hazards: Transmitters, Power Pylons etc. Restrictions: Nuclear power, Prisons, Military. Sensitivities: Nature reserves, Recreation areas. People: Local habitation. Livestock: Farms, Wildlife etc. Permissions: Land owner, Local authority. Footpaths: Public footpaths, Bridleways. Emergency Info: Local Police: Local ATC:

31 Local Hospital: 2.3 Surrounding area info. N W Using map, give distance and direction of Airports and other hazards. E S

32 2.4 Site Survey Confirm info at 2.2 Obstructions: Masts, Wires, Buildings, Train lines, Trees, Lakes, Rivers etc. People: Livestock: Proximity: Cordon requirement, Crowd Control. Farm animals, Dogs, Wildlife. Public, Road Users. Take-Off: Primary: Secondary: Landing: Primary: Secondary: Comms: Radio s requires by ops team. Other: Complete and Attach risk assessment based on Pre-Site Visit & Site Survey.

33 10. Risk 5. Probability 4. Severity 6. Risk 5. Probability 4. Severity 2. At Risk Graham Butcher, trading as Cambridge Drone Services Risk Assessment Form Risk Assessment Location: Completed by: Date Completed: Job Reference: 1. Hazard (Something with the potential to cause harm, how will it be realised and what is the potential injury?) 3. Existing Control Measures Risk 7. Further Control Measures Risk UAS Losing control and falling to the ground causing personal injury. A UAS inspected. regularly Visual check of UAS prior to take off. Pre-deployment briefing to all staff on site Pre deployment survey will be carried out during planning phase. RF Check carried out to identify potential radio interference. Flight planned to minimise likelihood of flying over people. High winds or rain affect the capability of the UAS increasing risk of UAS malfunction A Accurate weather forecast checked prior to deployment. The flight may be delayed or cancelled at any time if the weather risks the capability of the UAS.

34 resulting in collision. Weather to be monitored at all times during flight with a view to landing should weather deteriorate. UAS in airspace risking collision or near miss with other air users. Public ingress in area of operation A P NOTAMS will be checked prior to flight for specific information relating to the deployment area. UAS will remain below 122m (400 ft) at all times. Risk Assessment Sign off (By Pilot other than person completing) Name: Date: AT RISK (Column 2) SEVERITY (Column 4 and 8) PROBABILITY (Column 5 and RISK RATING (Column 6, 8 and 10 9) Severity x Probability 1 to 5 LOW 1 Extremely Unlikely May be acceptable, review to see if risk can be further reduced. E Employees 1 No Injury, Property damage C - Clients 2 Minor Injury 2 Remotely Possible Severity x Probability 6 to 12 MEDIUM V Visitors 3 Reportable Injury 3 Will Possibly Occur Only proceed with specialist personnel / safety team P - Public 4 Major Injury / Single 4 Will Probably Occur Severity x Probability 12 to 25 HIGH Fatality A - All 5 Multiple Fatalities 5 Almost Certain Task should not proceed

35 Risk Table

36 Appendix F Flight Reference Cards and Checklists F.1 Equipment Loading List Not applicable to Cambridge Drone Services at this point in time. F.2 On Site Set Up Checklist Date: Location: Airspace Class: Weather: Spotter Name & Number: Emergency Contact Name & Number: Mission Planning Summary Studied mission area Area is safe for flight Details Study the mission area, and conduct a site survey to look for any obstructions, nearby airports, and helipads, or restricted airspace. You must determine that unless authorized, you are not flying near an airport or helipad, aren t in restricted airspace, and have confirmed there are no obstructions that could cause a flight safety hazard before proceeding with the mission. Aircraft Visual Inspection Summary Props are secured and in good condition Airframe is clean and there are no loose parts Gimbal and camera system are properly secured Landing gear is sturdy and not loose Aircraft and transmitter batteries are fully charged SD card inserted and enough space to record mission data (photos/video)

37 Details Props are secured and in good condition Check the props to make sure they are properly secured to the aircraft, and that they are free from cracks or lines that could indicate an imminent crack. Airframe is clean and there are no loose parts Check that all screws are tight, and that the aircraft is free from any dirt and debris that could throw off its centre of balance. Bug splatter is normal but still should be wiped clean before and after every flight. Gimbal and camera system are properly secured Check that the camera is properly attached to the gimbal and that there isn t anything loose. Also make sure that the gimbal is properly secured to the aircraft and all dampers are attached and free of any debris. Landing gear is sturdy and not loose Check that the landing gear is rigid, and secured to the aircraft. Make sure all connection screws are tight. Aircraft and transmitter batteries are fully charged Check all batteries independently to ensure that they are fully charged and ready for flight. SD card inserted and enough space to record mission data Make sure that the SD card is of the correct class, is inserted properly, and has enough free space on it to record all mission data including photos and video. Pre-Flight Checks Summary Launch area is a flat and stable surface free of physical obstructions Remove gimbal guard Power up transmitter Power up aircraft Link established between transmitter and aircraft Calibrate IMU / Compass Wait for indication of GPS lock and compass calibration Wait for home point to be set

38 Details Launch area is a flat and stable surface free of physical obstructions Make sure that you take off from a clean and stable surface, and not from sand or an excessively dirty area as the camera and motors could be damaged once the aircraft starts up. Also ensure that the launch area is free of any obstructions such as plants, trees, animals, etc. Remove gimbal guard Remove the gimbal guard to ensure that the gimbal can move freely. Power up transmitter Turn on the transmitter and ensure that it remains powered up and has a full charge. Power up aircraft Ensure aircraft battery is fully charged before powering up. Once powered up, ensure that the aircraft remains powered up and hasn t turned itself off inadvertently during power up. Link established between transmitter and aircraft Ensure that a link has been established between the transmitter and aircraft via LED light sequence, or indication on video display. If no connection, power off both the transmitter and aircraft, power up the transmitter first, and then the aircraft to remedy the problem. Calibrate GPS / Compass Calibrate the GPS and compass by rotating the aircraft on its axis, keeping the aircraft in the centre while you move around it. Wait for indication of GPS lock and compass calibration before starting aircraft Ensure that there is a GPS lock and compass calibration via LED light sequence, or indication on video display. Unless flying indoors, do not take off without GPS lock. Wait for home point to be set Make sure that the home point has been set post GPS and compass calibration before flight. Failure to do so will result in a fly-away if transmitter and aircraft become disconnected. Launch Summary Aircraft is responsive to all inputs Fly the mission

39 Details One by one, move the left and right sticks slowly in each direction and observe aircraft responsiveness. If the aircraft is not responsive, land safely if possible or terminate flight. Fly your planned mission safely and professionally. Post Mission Summary Document flight records in UAV pilot log book Details Keep a flight log in a book or a spreadsheet, with the following info: Date, time, aircraft, location (GPS coordinates or address), type of mission (photography, training, etc), launch time, landing time, and total flight time. F.3 SUA Assembly and Functional Checklist Aircraft Visual Inspection Summary Props are secured and in good condition Airframe is clean and there are no loose parts Gimbal and camera system are properly secured Landing gear is sturdy and not loose Aircraft and transmitter batteries are fully charged SD card inserted and enough space to record mission data (photos/video) Details Props are secured and in good condition Check the props to make sure they are properly secured to the aircraft, and that they are free from cracks or lines that could indicate an imminent crack. Airframe is clean and there are no loose parts Check that all screws are tight, and that the aircraft is free from any dirt and debris that could throw off its centre of balance. Bug splatter is normal but still should be wiped clean before and after every flight. Gimbal and camera system are properly secured Check that the camera is properly attached to the gimbal and that there isn t anything loose. Also make sure that the gimbal is properly secured to the aircraft and all dampers are attached and free of any debris.

40 Landing gear is sturdy and not loose Check that the landing gear is rigid, and secured to the aircraft. Make sure all connection screws are tight. Aircraft and transmitter batteries are fully charged Check all batteries independently to ensure that they are fully charged and ready for flight. SD card inserted and enough space to record mission data Make sure that the SD card is of the correct class, is inserted properly, and has enough free space on it to record all mission data including photos and video. F.4 Pre Flight Checklist Summary Launch area is a flat and stable surface free of physical obstructions Remove gimbal guard Power up transmitter Power up aircraft Link established between transmitter and aircraft Calibrate IMU / Compass Wait for indication of GPS lock and compass calibration Wait for home point to be set Details Launch area is a flat and stable surface free of physical obstructions Make sure that you take off from a clean and stable surface, and not from sand or an excessively dirty area as the camera and motors could be damaged once the aircraft starts up. Also ensure that the launch area is free of any obstructions such as plants, trees, animals, etc. Remove gimbal guard Remove the gimbal guard to ensure that the gimbal can move freely. Power up transmitter Turn on the transmitter and ensure that it remains powered up and has a full charge. Power up aircraft Ensure aircraft battery is fully charged before powering up. Once powered up, ensure that the aircraft remains powered up and hasn t turned itself off inadvertently during power up. Link established between transmitter and aircraft Ensure that a link has been established between the transmitter and aircraft via LED light sequence, or indication on video display. If no connection, power off both the transmitter and aircraft, power up the transmitter first, and then the aircraft to remedy the problem.

41 Calibrate GPS / Compass Calibrate the GPS and compass by rotating the aircraft on its axis, keeping the aircraft in the centre while you move around it. Wait for indication of GPS lock and compass calibration before starting aircraft Ensure that there is a GPS lock and compass calibration via LED light sequence, or indication on video display. Unless flying indoors, do not take off without GPS lock. Wait for home point to be set Make sure that the home point has been set post GPS and compass calibration before flight. Failure to do so will result in a fly-away if transmitter and aircraft become disconnected. F.5 Pre-Landing Checklist Pre-Landing Checklist 1. Anything changed since take-off? 2. Nothing changed? 1. No new people near landing site? 2. No change in weather conditions? 3. No movement of Home Point? 4. No new obstacles? 5. DJI Go 4 still functioning normally? 6. Batteries in Drone, Remote Controller and Smart Phone still in safety region? F.6 Post Flight Checklist Post-Flight Checklist 1. Flying again? Proceed to Pre-flight Checklist 2. Flying Complete? 1. Aircraft Off. 2. Battery Remove. 3. Remote Control Off. 4. DJI GO App closed. 5. Lens cover/gimbal locks Install. 6. Remove MicroSD card and download recorded video and/or photos by inserting the card into your computer and transferring the data using preferred software. Later edited using imovie or Final Cut Pro X.

42 Appendix G SUA Emergency Procedures G.1 Pilot Incapacitation Symptom/Issue Warning Pilot Action Crew Action Remarks Pilot incapacitation Activate RTH (Return to Home) or BL (Back Landing) if possible. Pick up controller. Administer first aid to pilot. Confirm launch area clear. Monitor video display (if still functioning). When Return to Home is initiated: If below 20m the SUA will climb to 20m (if already above 20m the SUA will stay at the same height) Initiate Return to Home procedure, OR land the SUA if trained to do so. Administer First Aid to pilot as appropriate Call Emergency Services if required The SUA will return directly to the launch position, hover for 15 seconds then gradually descend until it lands and the motors will automatically disarm. Complete CAP 382 MOR ECCAIRS. G.2 Airspace Incursion Symptom/Issue Warning Pilot Action Crew Action Remarks Airspace Incursion Visible or audible signs of another air user in the location. Climb or descend as appropriate. Alert crew to issue. Crew to prioritise the identification of the location of the other air user. Record any relevant information relating to the airspace incursion for UK AirProx Board. When location of other air user has been identified move directly away, land if safe to do so. Crew to keep pilot aware of what they can see. Ensure landing location is clear. Complete AirProx Form CA1904

43 G.3 Loss of Control Data Link Symptom/Issue Warning Pilot Action Crew Action Remarks Loss of Control SUA Alert crew to issue. Ensure landing location Data Link unresponsive. is clear. Poor signal strength. SUA shows fast flashing amber lights Attempt to regain control of the SUA by changing flight mode from its current mode to an alternate and back. Monitor video display (if still functioning). Provide pilot with appropriate updates on status. SUA will enter a failsafe mode in this situation after 3 seconds. When failsafe is initiated: If below 20m the SUA will climb to 20m (if already above 20m the SUA will stay at the same height) The SUA will return directly to the launch position, hover for 15 seconds then gradually descend until it lands and the motors will automatically disarm. If SUA re-acquires link at any time the pilot can change the flight mode to regain control of the RPA by cycling the flight mode switch. Pilot must land the RPA as soon as it is safe to do so to investigate the issues. Complete CAP 382 MOR ECCAIRS.

44 G.4 Rogue SUA Symptom/Issue Warning Pilot Action Crew Action Remarks SUA flying without response from Person in Charge and uncontrollable SUA unresponsive. Alert crew to issue. Attempt to regain control of the SUA by changing flight mode switch. Identify a landmark on the horizon to assist with identifying direction of flight, from launch area or mark location. Dependent on outcome possibly inform the relevant agencies and personnel. Complete CAP 382 MOR ECCAIRS. Attempt to initiate Return to Home using switch. Turn off Pilot Controller to attempt to force a failsafe. If this does not work turn controller back on again and try to regain control. If control regained, bring SUA home and land. Monitor video display (if still functioning). Provide pilot with appropriate updates on status. Take a bearing of the direction of flight. Inform local ATC if required Inform emergency services if required If control not regained, prepare for crash landing. Call CLEAR Proceed to crash site if possible Inform local ATC if required Inform emergency services if required