Summers Farm Frequently Asked Questions

Transcription

1 Summers Farm Frequently Asked Questions General 1. What are your hours? September 22 October 31, 2018 (weather permitting) Mon-Thurs: 10am 7pm Friday: 1pm 10pm Saturday: 10am 10pm Sunday: 10am 7pm 2. What are the prices for admission? Monday Thursday and Friday from 1-4pm: $9.00 per person; 2 and under get in free Friday from 4-10pm: $14.00; 2 and under get in free Saturday and Sunday: $14.00; 2 and under get in free Seniors (60 years and older): $ What are your group rates? 15 or more people $ or more people $ or more people $ Can I purchase a season pass? a. Yes, season passes are available at $42.00 per person 5. Once I leave the Farm, can I go back in? Yes our tickets are good for the entire day so you can leave and come back as much as you want that day. 6. Are there refunds? No we do not allow refunds. 7. Can I bring my own food? Yes! We also have multiple food options at the farm. Take a look at our Farm Fresh Eats page on the website for more information: 8. How big is the corn maze?

2 Designed with 12 acres of 9-foot tall corn, the extensive maze offers guests two distinct paths, a simpler stroll through the corn or one filled with more challenging twists and turns. 9. How long does it take to get through the maze? You might be fortunate enough to stumble onto the correct pathway, conquering the corn in less than 30 minutes. Or you might find yourself a bit directionally challenged and take a couple of hours to make your way through the corn puzzle. Regardless, you ll have a super time in one of the area s largest mazes with 2.5 miles of paths and two scenic bridges hidden within! 10. Are there restrooms? Yes, there are portable restrooms on the farm. 11. Is Summers Farm wheelchair accessible? We are a real working farm with some rolling hills and unpaved, uneven surfaced paths. Wheelchairs, strollers and wagons can be brought on premises but the ground (like any farm) can be bumpy in spots. 12. What is the weather policy? We strive to provide a safe and enjoyable environment for all guests. If it is raining or our farm is muddy we are usually closed. The decision to be open or closed is on a dayby-day basis depending upon the conditions at the farm. An announcement regarding any weather closure will be recorded on our Farm Hotline and posted on our homepage. 13. Are pets allowed? Although there are many animals at the farm, we do not allow outside pets on the premises. However, we do allow service animals. Campfires 1. What are the campfire hours? Fridays: 1-5pm 5:30-9:30pm 6:30-10pm Saturdays: 1-5pm 5:30-9:30pm 6:30-10pm Sundays: 1-5pm 2. What is the price? Fee for Friday, Saturday and Sunday afternoon is $75 per campfire.

3 Fee for Friday and Saturday night is $85 per campfire. 3. What is included in the price of reserving a campfire? Included in your campfire rental: Sufficient wood for a campfire, one picnic table and two benches. Groups may bring additional seating, if desired. See a Campfire Locations Map on our website to choose a site before making your reservation! 4. If I reserve a campfire, do my guests and I still have to pay for admission to the Fall Festival even if we don t intend to participate in the activities? Campfire reservations do not include admission to the farm or the Festival. You must purchase your admission tickets separately in order to access the campfire area. We do offer discounted tickets for groups of 15 or more. You can find out more about group rates and purchase your tickets here. 5. Are other attractions on the farm open in the evening? All activities will be open in the evening except pumpkin train closes and wagon rides, which close at 6 pm. 6. How many people can you accommodate? We can fit people at a campfire. 7. What can we bring? You can bring your own food and beverages, but please note that alcohol is strictly prohibited on the farm. We recommend you bring lawn chairs to serve as additional seating around the campfire. You are also welcome to bring additional tables, but we suggest no more than two. We do not allow grills of any kind. Please keep in mind we have lots of activities on the farm and folks will be coming and going in the campfire area. 8. Can I bring a canopy for rainy weather? We are closed when it rains. Your campfire reservation fee is 100% refundable if this happens, so there is no need to bring a canopy. 9. Are there refunds? Your campfire reservation fee is 100% refundable if the farm is closed due to inclement weather or for guests who cancel at least 10 days prior to their scheduled date. Refunds will not be issued to guests who cancel less than 10 days prior to their date. Please contact Summers Farm to request a refund.

4 Pumpkin Patch 1. When is the pumpkin patch open? Our pumpkin patch is open daily from 2pm 6 pm. The last wagon ride to the pumpkin patch is 6pm. 2. What kind of pumpkins are at the Patch? We grow a variety of pumpkins in all shapes and sizes. Some of our large pumpkins are Atlantic Giant and Big Moose. Unusually colored ones are Full Moon, Hooligan, Lumina and World of Color. We also have Gladiator, Gold Rush, Bumpkin, Fairytale and Speckled Swan. 3. Is that all? No, we also have gourds! Gourd types that are squash are Cinderella, Long Island Cheese, and Jarrahdale, Butternut and winter acorn squash such as Harlequin and Carnival. 4. Is there a fee? There s no admission charge to pick your own pumpkins. Pumpkins are sold by the pound and you pay for what you pick! Fireworks 1. Are there specific dates and times for the fireworks? Yes the fireworks are on Fridays and Saturdays starting September 28 th. They begin at approximately 7:30 pm. 2. Is there a fee? There is no additional fee to enjoy the fireworks. 3. Will there be seating? Seating is not guaranteed. We recommend you bring your own blanket.

5 Group Ticketing 1. When we purchase group tickets - does everyone need to be present to enter at the same time? When the key person for the group arrives, that person needs to check in at the group ticketing window. We will provide you with the wristbands for your group. From there, a designated individual from your group will need to stay out in the front area to meet your guests and any additional individuals who need wristbands to attend the festival. If you have additional individuals show up who weren't expected, we're happy to work with you to add them to your group rate. The key person will just need to go to the admission booth to pay for the additional wristbands. If your group is 50 or more, then you have the option to purchase physical tickets at the group rate. This allows you to hand out tickets ahead of time to your guests. These tickets can only be purchased and picked up in-person at the farm. A minimum of 50 tickets must be purchased. These tickets are non-refundable, but they can be used anytime throughout the season. For more information, visit our website at: us at info@summersfarm.com, phone: