John Gulding Manager, Strategic Analysis and Benchmarking, FAA. Hartmut Koelman Senior Expert, Performance review Unit, EUROCONTROL

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Global Challenges to Improve Air Navigation Performance February 11 13, 2015, Asilomar Conference Grounds, Pacific Grove, CA Session 5.1 US-European Joint Performance Analysis John Gulding Manager, Strategic Analysis and Benchmarking, FAA Hartmut Koelman Senior Expert, Performance review Unit, EUROCONTROL

History of US-European joint performance analysis EUROCONTROL and the US Air Traffic Organization (FAA-ATO) have produced a series of joint studies. Since 2013, they are done under EU/US MoC. Common methodology, indicators, data sources Economic performance Detailed comparison of selected ACCs (2003) ANS cost-efficiency trends 2002-2011 (2013) Operational performance Four benchmarking reports since 2008 System wide overview Analysis by flight phase Focus on top 34 airports Continental Benchmarking 2

Impact of US/Europe benchmarks Lead to the improvement of performance in US and Europe Triggered a better understanding of the reasons for performance differences Provided strong arguments for policy making Key figures often quoted by policy makers to justify initiatives Internally, both US and Europe were stimulated to take corrective action Performance differences with similar technology was instructive to management EU/US Work is transparent and well publicized Long history: US/Europe were the first to introduce large scale benchmarking Overcame data challenges to establish meaningful comparison indicators Used as input for other work internationally ANSPs, CANSO, academic research 3

The various types of analysis performed For each indicator: Explain operational differences between regions Qualitative description Regional level performance analysis Entire region + group of airports Annual values, trends, benchmarking Local performance analysis Individual facilities + airports Annual values, trends, benchmarking Detailed performance analysis E.g. seasonal, weekly Only for some indicators 4

Geographical scope (airspace & airports) 20 US CONUS Centers vs. 63 European Area Control Centres (ACCs) 34 Airports tracked for each region 5

Focus of operational benchmarking Key Performance Area Capacity Efficiency Predictability Related Area Traffic/Schedules Weather System Characteristics Key Performance Indicator Declared Capacity Maximum Throughput Airline Reported Delay Against Schedule Airline Reported Attributable Delay ATM Reported Attributable Delay Taxi-Out Additional Time Horizontal en route flight efficiency (flight plan and actual trajectory) Descent/Arrival Phase Additional Time Taxi-In Additional Time Airline Reported Punctuality Capacity Variability Phase of Flight Time Variability Related Indicator System IFR Flight Counts System IFR Flight Distance Facility IFR Flight Counts Traffic Density Traffic Variability Schedule Block Time Seat capacity on sched. flights Operations by Met Condition Delay by Met Condition System size & structure Comparison focused on: Capacity and throughput Efficiency & Environment Delay Additional flight & taxi time Additional distance Additional fuel Additional emissions Translation of the above into Additional cost Predictability Punctuality Variability 6

Results Example 1 Key Performance Area Capacity Efficiency Predictability Key Performance Indicator Declared Capacity Maximum Throughput Airline Reported Delay Against Schedule Airline Reported Attributable Delay ATM Reported Attributable Delay Taxi-Out Additional Time Horizontal en route flight efficiency (flight plan and actual trajectory) Descent/Arrival Phase Additional Time Taxi-In Additional Time Airline Reported Punctuality Capacity Variability Phase of Flight Time Variability Comparison focused on: Capacity and throughput Efficiency & Environment Delay Additional flight & taxi time Additional distance Additional fuel Additional emissions Translation of the above into Additional cost Predictability Punctuality Variability 7

Example 1 Airport capacity and throughput US airports Peak Arrival Throughput (95th percentile) 140 Peak Arrival Capacity (called rates in US, declared in EUR) 120 100 80 60 40 80 60 Average Peak Arrival Capacity 48 or 38 excl. TPA, PDX 29 20 Arrivals per hour 0 140 120 100 80 60 40 20 0 DFW DEN ORD ATL IAH IAD MEM CLT MCO LAX DTW MIA LAS PHL SFO MSP SLC PHX STL BOS RDU JFK SEA EWR BWI HOU TPA PDX CLE LGA MDW DCA FLL SAN 7 6 5 4 3 2 1 US European airports AMS CDG FRA 61 FCO ARN ZRH 44 MUC CPH BRU HEL MAD VIE LHR CGN MXP BCN ORY DUS MAN PMI OSL TXL NCE HAM ATH LYS STN PRG STR LGW DUB LIS GVA LIN Average 7 6 5 4 3 2 1 EU Airports by Number of Active Runways 39 29 Average 8

Results Example 2 Key Performance Area Capacity Efficiency Predictability Key Performance Indicator Declared Capacity Maximum Throughput Airline Reported Delay Against Schedule Airline Reported Attributable Delay ATM Reported Attributable Delay Taxi-Out Additional Time Horizontal en route flight efficiency (flight plan and actual trajectory) Descent/Arrival Phase Additional Time Taxi-In Additional Time Airline Reported Punctuality Capacity Variability Phase of Flight Time Variability Comparison focused on: Capacity and throughput Efficiency & Environment Delay Additional flight & taxi time Additional distance Additional fuel Additional emissions Translation of the above into Additional cost Predictability Punctuality Variability 9

Example 2 Airport ATFM arrival delay ATFM/TMI delays > 15 minutes by arrival airport 10 9 8 7 6 5 4 3 2 1 0 10 9 8 7 6 5 4 3 2 1 0 London (LHR) Chicago (ORD) Europe Amsterdam (AMS) US Newark (EWR) Zurich (ZRH) New York (LGA) Frankfurt (FRA) San Francisco (SFO) Geneva (GVA) Philadelphia (PHL) Vienna (VIE) New York (JFK) Paris (CDG) Atlanta (ATL) Oslo (OSL) Denver (DEN) Paris (ORY) Boston (BOS) Munich (MUC) Charlotte (CLT) Brussels (BRU) Las Vegas (LAS) London (LGW) Ft. Lauderdale (FLL) Palma (PMI) Washington (DCA) Rome (FCO) Dallas (DFW) Dusseldorf (DUS) Los Angeles (LAX) Average delay minutes (2013) Average delay minutes (2012) Berlin (TXL) Minneapolis (MSP) Lyon (LYS) Detroit (DTW) Madrid (MAD) Chicago (MDW) Nice (NCE) Houston (IAH) Stockholm (ARN) Salt Lake City (SLC) Manchester (MAN) Baltimore (BWI) Lisbon (LIS) Memphis (MEM) Hamburg (HAM) Washington (IAD) Prague (PRG) Houston (HOU) Dublin (DUB) Phoenix (PHX) Barcelona (BCN) Cleveland (CLE) Copenhagen (CPH) Miami (MIA) Helsinki (HEL) San Diego (SAN) Athens (ATH) Orlando (MCO) London (STN) St. Louis (STL) Milan (LIN) Tampa (TPA) Milan (MXP) Portland (PDX) Stuttgart (STR) Raleigh-Durham (RDU) Cologne (CGN) Seattle (SEA) Source: EUROCONTROL PRU/ FAA-ATO 10

Results Example 3 Key Performance Area Capacity Efficiency Predictability Key Performance Indicator Declared Capacity Maximum Throughput Airline Reported Delay Against Schedule Airline Reported Attributable Delay ATM Reported Attributable Delay Taxi-Out Additional Time Horizontal en route flight efficiency (flight plan and actual trajectory) Descent/Arrival Phase Additional Time Taxi-In Additional Time Airline Reported Punctuality Capacity Variability Phase of Flight Time Variability Comparison focused on: Capacity and throughput Efficiency & Environment Delay Additional flight & taxi time Additional distance Additional fuel Additional emissions Translation of the above into Additional cost Predictability Punctuality Variability 11

Example 3 Additional time in terminal airspace (ASMA) For this indicator, an ideal trajectory as shown in red is compared to actual trajectories shown in green. The ideal trajectory is in fact a best achieved trajectory that is demonstrated in practice ( unimpeded ). The efficiency score is then a measure of actual versus a best achieved.

Example 3 Additional time in terminal airspace (ASMA) 13

Results Example 4 Key Performance Area Capacity Efficiency Predictability Key Performance Indicator Declared Capacity Maximum Throughput Airline Reported Delay Against Schedule Airline Reported Attributable Delay ATM Reported Attributable Delay Taxi-Out Additional Time Horizontal en route flight efficiency (flight plan and actual trajectory) Descent/Arrival Phase Additional Time Taxi-In Additional Time Airline Reported Punctuality Capacity Variability Phase of Flight Time Variability Comparison focused on: Capacity and throughput Efficiency & Environment Delay Additional flight & taxi time Additional distance Additional fuel Additional emissions Translation of the above into Additional cost Predictability Punctuality Variability 14

Example 4 Enroute horizontal flight efficiency (US) SFO-LAX DFW-EWR IAH,DFW New York as well as areas impact by SUA are the exception. (LAS-SFO, Florida to New York) In the US, busy city pair markets such as SFO-LAX, ORD-LGA, LGA-ATL receive fairly direct flight.

Example 4 Enroute horizontal flight efficiency (Europe) 34 main airports 10 most contributing airport pairs May 2013 Planned Flown MAD-FCO has high potential for efficiency improvements through more direct flight

Example 4 Madrid to Rome May 2013 Planned Flown Traffic flow A Traffic flow B City pair Average Value 17

Example 4 Horizontal trajectory inefficiencies Indicator for planned trajectory Last Filed FPL Indicator for actual trajectory Length of Trajectory Reference distance Extra distance Shortest Available Route Shortest Route Awareness and Choice Route Network Design City pair distance Planning (Great circle distance) Based on information known in advance Route & Airspace Availability Business need: Get from A to B = direct route Actual Trajectory Operations Difference due to planning limitations ATC Separation Fragmentation Wind-optimum Cost-optimum Tactical decisions based on updated information requires surveillance data Extra distance Reference distance

Example 4 Enroute horizontal flight efficiency trends and comparison 5.5% 5.0% flight inefficiency (%) 4.5% 4.0% 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% Source: PRU; FAA-ATO 2008 2009 2010 2011 2012 2013 Europe (actual) US (actual) Europe (flight plan) US(flight plan)

Example 4 Optimum vs direct route Wind optimum route is often longer than the direct route In particular for long haul flights Implies that optimal horizontal flight efficiency does not correspond to zero additional distance Does not make the indicator less useful Algorithm can be used to compute an additional indicator value corresponding to wind optimum trajectory (if data available) Indicators computed from actual and wind optimum trajectory can be compared Flight Time / Cost Direct Route Reducing additional distance increases cost Wind optimum Actual Reducing additional distance reduces cost Flight Plan Additional distance Area of normal use of indicator

Overall estimate for ATM Benefit Pool Estimated benefit pool actionable by ATM for a typical flight (flights to or from the main 34 airports) 16 14 12 10 8 6 4 2 0 Estimated avg. additional time (min.) 2.9 2.4 4.6 2.9 1.9 6.5 0.9 2.3 2.8 1.8 3.9 2.5 1.8 5.2 0.5 1.5 EUR 2008 US 2008 EUR 2013 US 2013 Terminal areas (per arrival) Horizontal en route flight efficiency Taxi-out phase (per departure) Airport-related delay 350 300 250 200 150 100 119 118 108 Estimated excess fuel burn (kg) En route-related delay 50 68 98 59 79 0 EUR 2008 US 2008 EUR 2013 US 2013 87 116 84 102 81 Terminal areas (per arrival) Horizontal en route flight efficiency Taxi-out phase (per departure) Airport-related delay En route-related delay Fuel burn calculations are based on averages representing a standard aircraft in the system. The EUR 2008 figure for horizontal en route flight efficiency is based on an estimate as the radar data was not yet available at system level in 2008

Economic benchmarking traffic trends 145 Index of Flight-Hours (2002 = 100) 140 135 130 125 120 115 110 105 100 95 Source: PRC analysis 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 US 100 100 107 109 108 109 111 102 102 101 SES 100 106 111 118 123 130 132 123 124 129 Europe 100 108 114 121 128 136 140 131 134 139 22

Economic benchmarking cost trends 140 Index of Total ATM/CNS provision costs (real terms) Index (2002 = 100) 135 130 125 120 115 110 105 100 95 Source: PRC analysis 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 US 100 103 105 110 113 117 130 133 138 135 SES 100 107 109 112 113 120 121 122 116 116 Europe 100 108 110 113 116 122 123 125 120 121 23

Economic benchmarking cost effectiveness trends 700 Total ATM/CNS provision Costs per Flight-Hour ( 2011) (% difference corresponds to US vs SES) 600 2011 500 400 55% lower 42% lower 34% lower 300 200 100 - Source: PRC analysis 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 US 265 271 260 267 279 285 310 346 358 354 SES 595 596 583 564 548 547 542 592 556 534 Europe 591 591 572 550 533 529 522 567 529 511 24

Economic benchmarking cost effectiveness decomposition Key variables Flight-hours controlled Cost-effectiveness indicator ATCOs employment costs per flight-hour 52% lower in US ATCOs in OPS & ATCO working hours Employment costs for ATCOs in OPS ATCO-hour productivity 55% higher in US Employment costs per ATCO 1% lower in US & Employment costs per ATCO-hour 25% lower in US Unit ATM/CNS provision costs 34% lower in US Support costs per flight-hour 25% lower in US Support costs ATM/CNS provision costs 25

Lessons learned by US and Europe It takes time to develop a PBA This is not a one-off exercise Start pragmatic and expand later Focus first on KPIs that can be used for policy development It takes a solid foundation Prerequisites for successful benchmarking Harmonized definition of underlying data Harmonized definition of indicators Data collection and analysis requires a lot of resources Spend enough time to set up and streamline the data production chain Spend enough time to ensure the quality and trustworthiness of the collected data Spend enough time on analyzing differences to gain credibility 26

Lessons learned (Slide 2) Presentation and use of results One size does not fit all Local needs (States, regions, groups of regions) States/Regions will always need dedicated reports for their own policies Supra-regional initiatives such as US/Europe benchmarking are a catalyst for harmonization Global needs How to satisfy global performance analysis needs (ICAO) while making maximum use of effort already spent for local needs? Performance results may be sensitive area for States Internal sensitivities, unwanted public visibility, risk of wrong/misleading data being published, risk of data being used against the State/organisation, risk of wrong interpretation, loss of control of the story, potential financial impact (e.g. reaction of markets to the published numbers), behavior purely aimed at changing the numbers rather than improving true performance, etc. 27

THANK YOU! Download: https://www.faa.gov/about/office_org/headquarters_offices/ato/service_units/systemops/ato_intl/benchmarking/ http://www.eurocontrol.int/sites/default/files/content/documents/single-sky/pru/publications/other/us-eu-comparison-2013.pdf 28