TRAVEL ADVICE FOR BUSINESS UEFA CHAMPIONS LEAGUE FINALS & FESTIVAL 1 4 June 2017

Transcription

1 TRAVEL ADVICE FOR BUSINESS UEFA CHAMPIONS LEAGUE FINALS & FESTIVAL 4 June 07 Version

2 What s inside This handbook is part of an overall support package to allow businesses to create a Travel Action Plan for their specific operations to optimise the upcoming UEFA Champions League Finals and Festival. This package of support includes: Online information on how the Event may affect business operations and the daily journeys of those associated with your business This Handbook of support also available on-line Engagement with business intermediary groups as a means of disseminating information to their members Drop in sessions to provide businesses impacted by the Final with information and support One-to-one advice to businesses that are the most impacted On-going travel advice and information via Visit for the latest advice and information or follow us on Table of Contents Introduction and overview... Getting Around the Event... 3 o Travel hot spots into and out of... 3 o Maps of Road closures in... 4 How will different types of transport be impacted... 5 A step by step guide in preparing your business... 6 Top tips for preparing your business... 8

3 Introduction & Overview of Event is proud to be hosting the UEFA Champions League Finals and Festival from Thursday to Sunday 4 June this year. It is the largest single international sporting event in 07. The City has a strong track record of hosting major events and will be buzzing with excitement. The Event will further enhance the City s reputation as a host City with an estimated global viewing audience of over 00 million people. It will be the biggest and busiest event the City has ever seen. In addition to the world-class football that will take place during the Event there are a number of other things going on in the City over its duration -4 June, as shown in the adjacent panel. Over 00,000 people are expected in over the four day period of the UEFA Champions Festival (-4 June) and on Saturday 3 June, the day of the UEFA Champions League Final, an estimated 70,000 additional people will be in town. While a significant amount of planning has gone into making this a global success there will, as with any major event, inevitably be some disruption as transport networks are busy coping with the increased demand and the City itself changes preparation for the Event. Now is the ideal time for businesses to think about how the Event will impact on them, their workforce, their customers, their visitors, their suppliers and others associated with their daily business. Plan ahead, and remember that in the period leading up to and during the Event each day will be different as the City prepares itself with new structures and other features popping up. This handbook has been developed to provide you and your business with the information that you need to create a Travel Action Plan, which will help to ensure the continuity of your business during the Event, particularly Saturday 3 June. Additional information is available on a specially created website for the Event. As more information becomes known about the Event additional information will appear in this Handbook so please check the website regularly for updated versions. UEFA Champions League Finals and Festival 07 - Key Facts UEFA Champions League Final, Saturday 3 June, 9.45 kick-off National Stadium of Wales (Principality Stadium will be renamed for this Event) venue for the UEFA Champions League Final UEFA Women s Champions League Final, Thursday June, 9.45 kick-off at City Stadium Estimated 70,000 additional people are expected in on Saturday 3 January the day of the UEFA Champions League Final Over 00,000 people expected to visit the UEFA Champions Festival which runs from Thursday to Sunday 4 June,500 volunteers TV audience of over 00million Activity Venue Date/Times UEFA Champions League Final National Stadium of Wales (name for the Principality Stadium during the event) Saturday 3 June, Kick off9.45 UEFA Women s Champions League Final City Stadium Thursday June, Kick off 9.45 UEFA Champions Festival Roald Dahl Plass Thursday June, Friday June, Saturday 3 June, Sunday 4 June, UEFA Champions Village (Hospitality Area) Coopers Field Saturday 3 June UEFA Football Village (Hospitality Area) Castle Saturday 3 June Camp (temporary camp-site) Pontcanna Fields Wednesday 3 May Monday 5 June For further information on the UEFA Champions Festival and other points of interest associated with the Event please visit 07.Wales

4 Alb KEY EVENT POINTS OF INTEREST Colum Road UEFA Champions League Finals and Festival 07 CAMP CARDIFF River Taff SWALEC Stadium Cathedral Road Sport Wales National North Road Bute Park UEFA CHAMPIONS VILLAGE 70 Welsh Government Park Place University of Wales Alexandra Gardens University Cathays National Museum City Hall Park Place Boulevard de Nantes Stuttgarter Strasse Dumfries P City Road Newport Road Royal Infirmary N Wellington St UEFA WOMEN S CHAMPIONS LEAGUE FINAL City Stadium St David s Hospital Cowbridge Road East Clare Road Minian Park RoadTudor Street Lower Cathedral Rd Cornwall Street Clare Road UEFA FOOTBALL VILLAGE Castle Street Castle Westgate St Duke St High St Wood Street Penarth Road Greyfriars Road Working Street Central Market UEFA CHAMPIONS LEAGUE FINAL National Stadium of Wales Central Sq Central Queens Arcade The Hayes St Mary Street Queen Street St David s Shopping St David's Hall St David s Shopping Bute Terrace Capitol Shopping FAN MEETING POINT Churchill Way Motorpoint Arena FAN MEETING POINT Callaghan Square l Churchill Way Herbert Street 70 Lloyd George Avenue Adam Street Fitzalan Place Queen Street Central Link Tyndall Street Moira Terrace Moira Place Windsor Road Tyndall Street Bute East Dock Central Link CMetero Street onstellation Street We Te Oc Bute Street Virgil Street Sevenoaks Park North Clive Street Penarth Road Dumballs Road County Hall KEY Penarth Road Event related site Camp Fan meeting point Railway line & station Grangetown IKEA Clive Street Ferry Road Ferry Road The Marl Corporation Road UEFA LEGACY PITCH Leisure Avondale Road River Ta f Hamadryad Park Clarence Road 3 Bay James Street UEFA CHAMPIONS FESTIVAL Stuart Street Techniquest Bay Wales Millennium 3 National Assembly for Wales Pierhead Street Roath Basin 0 metres 500 Contains Ordnance Survey data Crown Copyright National Stadium of Wales. All Rights Reserved. Doctor Who

5 What the event means to the area The event is expected to generate an economic impact of 45m to and the wider region It is anticipated that in the run up to the Final (the remaining stages of the Competition being known as the Road to ) will put the City on the map and help raise business and tourist profile an estimated TV audience of.3bn is expected to see the Road to brand. The destination marketing efforts of all relevant parties in Wales are helped enormously by this additional brand association High profile commercial sponsors, such as Mastercard and Pepsi are exposed to and Wales in event mode and, if all goes well, are pre-disposed to consider it again in relation to other events Media attending and covering the event will be exposed to and Wales, facilitating coverage of the City and the region It showcases the Principality Stadium now in the company of the world s leading sporting Stadiums The extensive hospitality provision around the event provides a valuable showcase for Welsh food and drink The culture and entertainment programme provides a showcase for established and emerging Welsh talent Access to rights and benefits associated with the event, including attendance at the match, provides Wales with an unprecedented incentive with which to engage with key inward investment and business targets

6 Getting around during the Event All transport will be impacted in some way both in the city centre and on road and rail routes into the region, particularly on Saturday 3 June, the day of the UEFA Champions League Final. This is a result of the high volumes of the people coming into the City. There will also be more localised impacts in central in the run up to and during the Event in the form of road closures required to deliver a safe, secure and comfortable environment for everyone in the City and to facilitate the construction of some temporary installations. The impact on those using the strategic transport routes into and out of the City on Saturday 3 June is shown in Figures a and b. Figure a: Travel impacts on routes TO on Saturday 3 June Birmingham International Airport T R AV E L H OT S P OT S O N R O U T E S TO C A R D I F F O N S AT U R D AY 3 J U N E 0 7 Great Malvern UEFA Champions League Finals and Festival 07 Hereford R O A D travel area subject to extensive road closures with exceptionally busy services A3 8 Rhymney Merthyr Tydfil Raglan 3 Aberdare Usk Pontypool 4 9 Cwmbran Chepstow Chepstow 6 Caerphilly 34 Bridgend 33 3 Central station expected to be exceptionally busy all day Airport Barry Llantwit Major Bay station expected to be exceptionally busy all day Westonsuper-Mare 0 kilometres Clevedon 0 9 Bristol A 9 A3 / Caerdydd Penarth Portishead 4 8 Bristol Parkway services from London toward Yate expected to be exceptionally busy all day Queen Street station expected to be exceptionally busy all day Porthcawl 8 70 Newport all services toward expected to be exceptionally busy all day Newport/ Casnewydd Bristol Temple Meads all services toward expected to be exceptionally busy all day Nailsea Chippenham Pencoed Thornbury 3 Pontyclun Llanharan M 4 Pontypridd Maesteg Abercynon Baglan M Stroud Lydney Treherbert Pyle Services from London Paddington toward, expected to be exceptionally busy all day busy airport all day Saturday 3 June and the morning of Sunday 4 June 0 5 Monmouth Ebbw Vale Cheltenham Spa M Services to expected to be busier than normal all day until pm Other stations/lines could see some service changes. Check before you travel Gloucester Gloucester Gloucester all services toward expected to be exceptionally busy all day 0 Abergavenny A I R travel Port Talbot 0 Cheltenham Cheltenham Ross-onWye R A I L travel motorway expected to be running close to nomal Swansea/ Abertawe 9 Tewkesbury M very busy motorway/main road into expected all day Neath 0 50 exceptionally busy motorway/main road into from 0am until 8pm 8 Ledbury Bath Bristol Airport Contains Ordnance Survey data Crown Copyright National Stadium of Wales. All Rights Reserved. Figure b: Travel impacts on routes FROM on Saturday 3 June Birmingham Int l Airport Great Malvern T R AV E L H OT S P OT S O N R O U T E S F R O M C A R D I F F O N S AT U R D AY 3 J U N E 0 7 UEFA Champions League Finals and Festival 07 Hereford R O A D travel 3 4 area with very busy roads expected from 0pm until 3am 0 Cheltenham Cheltenham Ross-onWye R A I L travel A3 8 Rhymney Merthyr Tydfil Raglan 3 Aberdare Usk Pontypool 4 9 Cwmbran Chepstow Chepstow Bridgend Central expected to be exceptionally busy from 0pm until 4am Airport Barry / Caerdydd Penarth Queen Street expected to be exceptionally busy from 0pm until midnight Westonsuper-Mare 0 Nailsea Bristol A 9 A3 Clevedon Bristol Parkway services toward London from expected Yate to be exceptionally busy from 0pm until 4am 4 Contains Ordnance Survey data Crown Copyright 07 0 A 8 Portishead 3 Llantwit Major kilometres Newport services toward Bristol Temple Meads, Gloucester and London expected to be exceptionally busy from 0pm until 4am 8 Porthcawl Pontyclun Newport/ Casnewydd 9 Thornbury 35 3 Pencoed Caerphilly Pyle Llanharan M Pontypridd Maesteg 3 M3 Abercynon Baglan Port Talbot Stroud Lydney Treherbert 43 4 Services to London Paddington from, expected to be exceptionally busy from 0pm until 4am busy airport all day Saturday 3 June and the morning of Sunday 4 June Swansea/ Abertawe Cheltenham Spa M Monmouth Ebbw Vale A I R travel Gloucester 0 Abergavenny /lines expected to operate as usual Other stations/lines could see some service changes. Check before you travel Gloucester with exceptionally busy services 5 motorway expected to be running close to nomal 9 Tewkesbury M very busy motorway/main road from from 0pm until 3am Neath 0 50 exceptionally busy motorway/main road from from 0pm until 3am 8 Ledbury Bristol Temple Meads station expected to be exceptionally busy from 0pm until 4am Chippenham Bath Bristol Airport 07 National Stadium of Wales. All Rights Reserved.. 3

7 Figure : Extent of road closures in central Road -Junction 3 PREPARING CARDIFF: KEY DATES UEFA Champions League Finals and Festival 07 Albany Road Albany Road Camp UEFA WOMEN S CHAMPIONS LEAGUE FINAL ( June), City Stadium Blackweir Cathedral Road River Taff Sport Wales Sophia National Gardens St David s Hospital SWALEC Stadium Sophia Close Minian Park Road Cathedral Road Cowbridge Road East Riverside Tudor Street Lower Cathedral Road Despenser Gardens Clare Street North Road 70 Cowbridge Road East Despenser Street Beauchamp Street Clare Road Bute Park Plantagenet Street Colum Road Fitzhamon Embankment Tudor Street University Pendyris Street Corbett Road Royal Welsh College of Music & Drama UEFA CHAMPIONS VILLAGE (3 June) TEMPORARY FOOTBRIDGE North Road College Road Park Place Welsh Government Castle UEFA CHAMPIONS LEAGUE FINAL (3 June) National Stadium of Wales King Edward VII Ave University of Wales Alexandra Gardens City Hall Road Crown Court UEFA FOOTBALL VILLAGE (3 June) Cathays Castle Street Duke St High Street Westgate Street Wood Street Museum Avenue Park Street University City Hall Central Gorsedd Gardens Rd Boulevard de Nantes North Road Working Street St Mary Street Central Square National Museum Central Market Cathays Park Place Gorsedd Gardens Greyfriars Road Crockherbtown Ln Queen Street Queens Arcade Penarth Road The Hayes St Mary St St uttgarter Strasse Park Place St David s Shopping St David's Hall Custom House Street Charles Street Street St David s Shopping Callaghan Square Queen Street Bute Street Churchill Way Wesley Ln St David Bute Terrace Dumfries Plac e Capitol Shopping North Bridge St Edward St Motorpoint Arena City Road Terrace University Tyndall Street INSTALLATION OF KEY STRUCTURES Newport Road Queen Street Adam Street Fitzalan Place HM Prison FEATURE UEFA Champions Festival UEFA Champions Village UEFA Football Village UEFA Legacy Pitch Temporary Footbridge (Castle St) Camp City Road Metropolitan University Fitzalan Rd Central Link Moira Terrace Magistrates Court Royal Infirmary Glossop Road Moira Place Metero Street Windsor Road East Tyndall Street PERIOD OF INSTALLATION Roath May-3 May May- June May- June 3 April-3 May 3 May- June (overnight) 9 May-3 May Constellation Street Ocean Way PERIOD OF REMOVAL 4 June- June 4 June-9 June 4 June-9 June n/a Newport Road 4 June-5 June (overnight) to be confirmed Broadway Clifton Road Adamsdown East Tyndall Street Welsh National Tennis Virgil Street Sevenoaks Park Sloper Road Penarth Road North Clive Street Cornwall Street Grangetown Clive Street Penarth Road ROAD CLOSURES AND EVENT PARKING Road closed from: 00.0 Thursday June IKEA until Monday 5 June Clare Road Penarth Road Corporation Road Grangetown Road closed from: 00.0 Saturday 3 June until Sunday 4 June Road closed from: 00.0 Thursday June until.00 Sunday 4 June Event Park & Walk Taffs Mead Embankment Grange Gardens UEFA LEGACY PITCH Holmesdale Street Ferry Road Leisure Penarth Road Corporation Road Avondale Road Curran Road River Ta f Tresillian Way Dumballs Road Butetown Clarence Road Lloyd George Avenue 70 Bute Street Bute Street Dumballs Road James Street Stuart Street Lloyd George Avenue Bay Techniquest Bute Street The Flourish Bute P l The Flourish Roald Dahl Plass Bute East Dock County Hall Central Link County Hall Park & Walk (3 & 4 June only) Bute Place Wales Millennium 3 The Red Dragon Bay (Pierhead Street) Park & Walk UEFA CHAMPIONS FESTIVAL (-4 June) Pierhead Street Bute Place National Assembly for Wales Britannia Quay Atlantic Wharf Roath Basin Queen s Gate Tyneside Road C Pa Event Park & Ride Road closures subject to change, check There will be additional overnight road restrictions during April and May as key features are installed. These will continue into early June as features are removed. The Marl 0 metres 500 Hamadryad Park 3 Bay Harbo ur Drive Bay (South) Park & Walk Roath Lock Television Studios Contains Ordnance Survey data Crown Copyright 07 D t Wh Note: Road closure information is correct at time of publishing but subject to change. Please check 07.Wales/travel for the most up to date information. 4

8 How will different types of transport be impacted? The number of people using public transport and roads will increase into and around city centre and Bay, Thursday Sunday 4 June, especially on Saturday 3 June. Develop a good understanding of how those that access your business could be affected. Rail The rail network is expected to be very busy during the Event, on Saturday 3 June when: Services into from London and the Midlands will be exceptionally busy all day Local services into and those from West Wales will also be busy Services from Central will be exceptionally busy from.00 until and at Queen Street from.00 until midnight There will also be a number of changes to the way in which rail stations operate during the Event: Central on Saturday 3 June Central will be open for mainline services towards London, the Midlands and West Wales only. Customers for local and Valleys services are to use Queen Street as local services will not stop at Central on this day. Post-match crowd management arrangements will be in place at Central once the UEFA Champions League Final has finished. These will however be very different to those seen on previous event days with London and Bristol Temple Mead services only being accessible from the rear of the and services to the remaining locations accessible from the front of the. Queen Street on Saturday 3 June Queen Street will be open for all local and Valleys trains. These services will not be stopping at Central on this day. Bay from Thursday - Sunday 4 June The station will be open however services will be particularly busy with visitors to the UEFA Champions Festival in Bay. Crowd management arrangements are likely to be in place at the station on Thursday and Friday June. It is recommended to walk rather than use this station. Ninian Park and Grangetown s on Thursday June Both these stations will be in open as usual, however they will be particularly busy as the UEFA Women's Champions League Final is taking place at City Stadium from Post-match crowd management arrangements will be in place at both stations. Roads The roads into from London and the midlands will be exceptionally busy all day on Saturday 3 June particularly on the approach to Brynglas Tunnels back to the Severn Crossings. After the match, from about.00, all roads out of toward London and the Midlands will be exceptionally busy until about especially on approaches to the Brynglas Tunnels. Please refer to Figures a and b. Road Closures: In order to facilitate the delivery of the Event, and to ensure safety and security on the day itself, it will be necessary to temporarily close roads in and around the city centre. These road closures will be more extensive, more wide ranging and longer lasting, than for other sporting events. There will also be a few lane restrictions in the City as the various installations are built before the event and when they are taken down afterwards. The detail of the road closures is shown in Figure. Parking: There will be some restrictions in the amount of parking available as a result of the road closures and the increased demand from visiting fans, particularly on Saturday 3 June. Businesses and residents directly affected by road closures will be notified but please look at the information on road closures to double check. Car parking on Saturday 3 June West (Leckwith) Park & Ride site, which is usually open on a Saturday, will be closed on Saturday 3 June due to the Event. East (Pentwyn) Park & Ride and County Hall ( Bay) will be open, however they are expected to be exceptionally busy with fans. Air travel As many of those attending the football on Saturday 3 June will be arriving by air,, Bristol and Birmingham Airports are expected to be exceptionally busy from the early hours of Saturday 3 June until later in the day on Sunday 4 June. Bus and Coach There will also be changes to the way in which buses and coaches move across the City particularly on Saturday 3 June during the road closures in the City. Visit cardiff07.wales/travel for details. 5

9 A step by step guide to preparing your business There follows a series of simple steps that you, as a key decision-maker in your business may wish to consider in planning for the travel impacts of the Event. Step : Will your business be affected and do you need to take action? If you answer yes to any of the below questions, you should prepare for the Event now. First of all, please refer to the maps in the earlier part of the Handbook and then consider the following questions. Question. Are you near a stadium, the Festival or other affected areas? If yes: Do you have deliveries or collections? Do your staff, customers or visitors travel by public transport? Would your organisation be affected by large concentrations of people using the transport system, walking or cycling near or en route to your business? Would your company be affected by alterations to loading arrangements or any other changes to how the roads around you operate?. Do your staff, customers or visitors use public transport lines and stations through areas that will be affected by the Final? If yes: Do your staff, customers or visitors travel by public transport? Would your company be affected by large concentrations of people on the street near your premises? 3. Are you on or near areas where road closures will be in place? If yes: Do you have deliveries or collections? Do your staff, customers or visitors travel by road to the premises? Would you be affected by alterations to loading arrangements or any other changes to how the roads around you operate? 4. Are you located in city centre or near Roald Dahl Plass? 5. Do your staff, customers, visitors or suppliers use roads passing through the areas affected by the Final? If yes: Do you receive supplies of goods or have waste collections? Do your staff, customers or visitors travel by road to or from the premises? Yes/No/Don t know

10 Step : Now consider the different types of journeys that are made in connection with your business Journeys, for you and your Staff Transport networks will be busier than normal during the build-up to the Event, especially on Saturday 3 June. This could affect travel for your staff. Consider if you could: Alter working hours. Use other premises. Help staff plan alternative travel routes or modes. Allow staff to take leave. Encourage staff to walk or cycle. Enable staff to work from home. Communicate the impact of the Final on travel to staff now. Travel for your customers and visitors The transport network will be busier than normal and it may be difficult to reach certain locations. Consider if you could: Change your hours of operation, to allow customers to access your premises at less busy times. Bring forward appointments to avoid busy times. Offer alternatives to face-to-face visits (such as online or telephone meetings), or offer alternative meeting times. Communicate the impact of the Final on travel to your customers and visitors now. Deliveries/collections and suppliers Road restrictions may affect deliveries and collections at some premises and you may not be able to receive deliveries or make collections at your usual time. Deliveries at certain times may not be possible at all. Consider if you could: Receive and collect goods at less busy times. Stockpile non-perishable goods. Talk to your suppliers and customers. Share deliveries with local businesses. Use local suppliers. Business travel Travelling between some locations during the day may be difficult. Consider if you could: Bring forward or postpone trips and meetings. Use alternative methods of meetings, such as conference calls, or web/video conferencing. Meet at less busy times and places.

11 Step 3: Think about what solutions could work for your business The table below provides a list of potential travel solutions for your business. Depending on its size and nature, the solutions most likely to be relevant for your organisation are identified below. This list of potential solutions and business functions is not exhaustive, but it aims to prompt you to think about adapting any of your existing arrangements, or introducing new solutions that suit your operations. Which solutions are right for my business? Office/Professional Retail or Service Tourism, Leisure, Food or Entertainment Large Small Large Small Large Small For Staff Travel: Manage Annual Leave ** ** * * * * Enable and encourage staff to work from home * * X X X X Temporarily relocate employees * * X X X X Alter working hours for staff ** Enable and encourage staff to ** ** ** ** ** ** use alternative modes of transport such as walking and cycling Help staff to re-plan their travel ** ** ** ** ** ** Business Travel: Bring forward or postpone trips ** ** ** ** ** ** Encourage staff to walk/cycle to business meetings ** ** ** ** ** ** Use Alternative meeting methods: Conference Calls ** ** ** ** ** ** Web Conferencing ** ** ** * ** * Video Conferencing ** ** ** * ** * Meet at less busy time ** ** ** ** ** ** Customers and Visitors: Offer alternative supply methods ** ** ** ** X X Promote alternative outlets ** ** * * * * Change opening hours ** ** ** ** ** ** Help customers to plan their journey ** ** ** ** ** ** Suppliers and deliveries: Stockpiling ** ** ** ** ** ** Share deliveries through ** ** ** ** ** ** collaboration with local businesses Receive and collect goods at less ** ** ** ** ** ** busy times Use local suppliers and those that use alternative transport modes * * * * * * *Low Impact **Moderate Impact ***High Impact X Not applicable 3

12 Here are some other ideas to consider when thinking about solutions right for your business. Encouraging active travel by staff Some people live within walking or cycling distance of their workplace, but do not take advantage of this. Consider encouraging members of staff to walk or cycle during the busy periods around the Event, even if only on certain days. Staff who live further away and use public transport could consider walking or cycling for part of their journey, or walking the last leg of their journey from a train station. Consider: Encouraging staff to avoid crowds, by getting off at an earlier stop and walking the remainder of their journey. Encouraging staff to walk short distances that they would usually cover on public transport, as it may be quicker to walk during the Final. Asking staff who already walk or cycle to act as ambassadors by accompanying less confident colleagues. Providing on-site facilities such as showers, lockers and cycle parking, as well as supporting measures such as cycle or walking maps, cycle training, journey planners and cycle safety checks. Helping staff, customers and others to re-plan their travel To ensure people can get to your premises, you should keep them informed of how your business could be affected and the new arrangements you are implementing. Consider: Making staff, customers, visitors and suppliers aware of how their travel may be affected. Encouraging staff and others associated with your business to think about how they will prepare for the busy times during the Final. Giving advice on available options in advance, so that those affected can prepare. Directing staff to relevant websites and information that will give them advice on available options. Visit 07.Wales/business for more information. Promoting the location of cycle parking for visitors For larger firms, providing direct communication by nominating a contact person for advice on travel, or by offering hints and tips via an intranet site. For retail businesses, using posters within your premises to advice customers of possible changes. encouraging staff, customers and others to plan journeys in advance at 07.Wales/business Altered staff working hours Reducing travel on the transport system will be particularly important during the week of the final, especially Saturday 3 June. Altered working hours can help staff, customers, visitors and suppliers avoid congestion at these times. Consider: Changing core hours of operation, whilst ensuring customers needs are met. Allowing staff to work compressed weeks (for example, the same number of hours over four longer days). Staggering your staff start and finish times to provide flexibility, while ensuring the organisation has full operational coverage. Alternative ways of travelling by staff, customers and visitors Travelling via a different mode of transport or route could make the journeys of your staff, customers and visitors much easier. Please consider: Finding out if there will be new and/or different public transport services. Assessing if additional facilities are needed for example, additional cycle parking space or if you could use shared facilities with neighbouring businesses. Providing support and advice on the options available, such as flexible hours to match train times or helping to find car share partners 4

13 Staff working from home Whilst this will not suit all businesses, you could provide extra flexibility to enable staff to work remotely where possible. Please consider: Reviewing internal policies and providing guidance for managers, so that requests to work from home can be managed. Checking what tasks could be performed remotely from home. Reviewing facilities such as internet access, and putting support arrangements in place. Checking staff access to telephones and computer systems. Can staff access voic remotely, and is the IT network accessible from outside the office? Setting up any web-conferencing, network and screen-sharing services staff might need to view each other s documents. Temporary relocation of employees to other workplaces If your organisation has offices in locations less likely to be affected by the Final: Decide whether individual staff or specific operations could be temporarily relocated; or Consider hot-desking and using meeting rooms for additional space. Managing business travel by staff To reduce the impact of travel congestion on your business during the Final s busy times, try to minimise the number of journeys you and your staff make during the working day. If you can find alternative meeting points that are less affected, this will make things easier for you and your staff. Please consider: Scheduling appointments at less busy times of the day. Encouraging staff to walk to business meetings that are not too far, or use a bicycle for those that are. Using alternative meeting methods, such as conference calls and video and web conferencing. Managing visitor and customer travel Customer s and visitor s journeys may also be affected by the increased demand on the transport network. Some customers and visitors may be concerned about whether they can reach a particular location easily, and some may prefer to avoid the busiest areas. Different solutions will be appropriate for different organisations, and their customers and visitors. New arrangements to consider include: Changing operation hours to allow customers to access your premises at less busy times. Bringing forward appointments to avoid busy times. Offering alternatives to face-to-face visits (such as online or telephone meetings), or offering alternative locations. Making customers aware of the transport challenges they may face, and communicating any changes to your customers. This could be as simple as a poster in the window. Managing supplies, deliveries/collections and freight operations Traffic restrictions and the consequent disruption on some roads will affect businesses receiving/supplying goods and services. Please consider the following: Talking to your suppliers and customers now about how the area around your business is likely to be affected and the changes you (and they) are planning. Receiving/making fewer deliveries, and sharing delivery drops with other businesses. Identifying which deliveries and supplies are essential, and which can be postponed. Stockpiling non-perishable goods. If there isn t adequate storage space at your premises, consider whether sharing space with other businesses is practicable. Working with local suppliers where possible. Using delivery companies such as bicycle couriers, which may find the restrictions easier to navigate. Receiving and making deliveries at quieter times, such as early in the morning or later in the evening. Finding temporary alternative locations for deliveries, if normal access to roads is restricted. Preparing a plan to manage vehicle movements to and from individual locations. You could keep a diary of all deliveries and collections at your company (one week should be sufficient). This will help you to get an idea of the typical deliveries to your business on a weekly basis, and help you to plan. 5

14 Step 4: Things to consider when implementing your solutions Once you have identified which of the options are the most suitable for your business, you should begin implementing these arrangements. This may be a suitable time to establish internal processes, if required, and assign someone to lead the planning for your business. Consider arrangements that enable essential journeys to be made, but that help your staff, customers, visitors and suppliers to avoid congested routes or to use alternative forms of travel, such as walking and cycling. You could make journeys using less busy routes, less busy types of transport or by travelling at less busy times. Priority : Reduce non-essential travel Priority : Manage essential journeys - Avoid travel if possible Use alternative, less busy modes of transport by: Rescheduling trips to avoid busy periods; and Re-routing trips to avoid busy locations. For staff and colleagues Manage annual leave effectively Allow staff to work from home Relocate staff to other locations Use alternative meeting methods Reschedule meetings For customers and visitors Offer alternative supply methods, such as online ordering, or postpone deliveries. For suppliers, contractors and others Stockpile goods prior to the Event Postpone non-urgent deliveries Carry out maintenance now For staff and colleagues Alter working hours Encourage and enable staff to use alternative modes of transport Help staff re-plan travel Meet at quieter times and places For customers and visitors Promote alternative outlets Change opening hours to avoid busy period and accommodate changes to customers routines Help customers to plan their visits For suppliers, contractors and others Share and consolidate deliveries Receive and collect goods at less busy times Consider using local suppliers and those that use alternative modes of transport 6

15 Step 5: Why not develop a simple travel action plan? You can use the Travel Action Plan template below to help plan for the Event. Once completed, you can test your actions to check that they work. It may be helpful to review the results and plan any adjustments prior to the Event. Remember to communicate your plan to your staff, customers, visitors and suppliers. Think about the best way to communicate with the audience you wish to reach (for example, your staff, customers, visitors or suppliers), perhaps by or displaying posters in your workplace. Please consider: Raising awareness that your organisation is going to be affected and that you are considering changes. Telling those concerned what you are introducing, and what you would like them to do. Repeating and reinforcing the changes immediately before and during the Final. Action Actions to be taken by your business to reduce impact of the Final on travel Delivery Short description of the steps required to deliver the action When Date when action needs to be delivered/complete Who Person responsible for delivery Status Staff Travel Business Travel Customers & Visitors Suppliers and deliveries Other UEFA Champions League Finals and Festival Travel Action Plan Travel advice for business: Top Tips 7

16 Top tips for preparing your business Tips for travel of you, your staff, your visitors and customers If you are concerned about the potential impact of the Event on your business here are some top tips for you to consider in your planning:. Visit or review the Travel Advice for Business Handbook to identify if your business could be affected and to understand the significance of any impact.. Talk about travel requirements with your staff, customers, visitors, suppliers and others associated with your business. Consider how they could be affected, and what that means for your business. 3. Consider reducing non-essential journeys. Discuss travel arrangements with staff and suppliers. Are they able to reduce non-essential journeys? Consider whether visitors and customers would be able to reduce, retime, and change route or change method of transport for example, walking or cycling when making essential journeys. Consider phone and video conferencing instead of face-to-face meetings where possible. 4. Plan essential travel. Encourage staff, customers, visitors and suppliers undertaking essential journeys to investigate different routes, times of travel and types of transport. 5. Think about deliveries. Where possible, reschedule deliveries to less busy days or times or even overnight. Stock up on non-perishables like stationery before the Final to reduce unnecessary journeys, and carry out essential maintenance. 6. Speak to other businesses in your locale. See how you can work together during the busy periods. For example, could you coordinate deliveries and have essentials delivered on the same day? 7. Use our tools for planning to create a Travel Action Plan now. 8. Test your Action Plan. Check the plans you put in place are effective by testing them well in advance of the Final. 9. Communicate your plans to everyone who will be affected. Additional top tips if you are concerned about servicing and deliveries. Review maps understand whether your business will be affected by temporary road restrictions. Review the maps on 07.Wales to determine how deliveries and collections to your business might be affected.. Record your freight activity keep a diary of all deliveries and collections to give you a better idea of the typical activity at your business on a typical week. 3. Communicate effectively work with suppliers, customers and employees to ensure they understand how the Event will impact on their deliveries, and how you plan to operate. 4. Reduce deliveries where possible if you receive regular, essential deliveries from the same company, work with your suppliers to consolidate them and reduce overall journeys. 5. Stock up in advance non-perishable goods, such as stationery, can be delivered and stockpiled. Create temporary storage space if required. 6. Postpone non-urgent deliveries rearrange these for after the Final, when the transport network will be quieter. 7. Carry out maintenance now schedule any routine or preventative maintenance for your equipment ahead of the Final. 8. Talk to other businesses contact those in your building and street to see how you can work together. 9. Out-of-hours deliveries you may want to organise deliveries, collections and servicing activity outside normal working hours. Check with your suppliers and local authority to see if this can be done. 0. Create a Travel Action Plan start preparing now with the action plan template, plus online tools and resources to guide at 07.Wales/business 8

17 9 Plan ahead now Visit: cardiff07/business Follow on us