CENTURY 21 COVE MOUNTAIN REALTY & RESORTS

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3 Welcome CENTURY 21 COVE MOUNTAIN REALTY & RESORTS Welcomes you to the Great Smoky Mountain area, and we hope that you enjoy your stay here and have a wonderful time. We have put a lot of time and effort in the design and publication of this Information - Guest Directory. Please enjoy looking and using our directory. We have wonderful sponsors that we recommend. Please let them know that you are a guest of Century 21 Cove Mountain Resorts to receive discounts. Please check with the rental office for sponsor coupons, and we can also help with tickets and reservations. You can also go on line and check out our sponsors websites. It is easy. Just go to century21pigeonforge.com or olcg.com and click Tennessee, Gatlinburg, Pigeon Forge or Sevierville. You can get discounts, reservations, and directions on line. Please do not remove any of the pages, or the directory from this property. Cove Mountain Realty & Resorts 3270 Parkway, Pigeon Forge, TN Wears Valley Road, Sevierville, TN

4 Guest Services AIRLINES American Airlines Continental Airlines Delta Airlines Northwest Airlines Southwest Airlines Trans World Airlines United Airlines USAirways BUSINESS HOURS The Cove Mountain Resort office is open from 8:00 AM to 10:00 PM daily. For maintenance requests, please call (opt 1) or (opt 2). CHECK CASHING Due to the limited amount of cash kept on the property, we are unable to provide check cashing services. Please contact the front desk for directions to the nearest bank or ATM. CHECK-OUT Check-out time is 11:00 AM. If you arrived after hours and picked up your key, please stop by the next day and check in. COPIES Copy service is available at the office from 9:00 AM to 8:00 PM. The charge for guests is 10 per copy. CREDIT INFORMATION We accept American Express, Visa, Discover and MasterCard. EMERGENCY TOUCH 911 In the event of an emergency, medical or otherwise, please contact 911 and then notify our office. EXECUTIVE OFFICES Our executive staff is readily available to answer your questions or offer assistance. FIRE EMERGENCY The cabins our fully equipped with modern fire prevention devices. For your additional safety, please familiarize yourself with the fire alarm locations, exit routes and the fire safety guides. FIREPLACE Please be sure the fireplace damper is open before starting a fire. Firewood is supplied during the winter season. Kindling or fire starter is for sale at our office. Please use extreme caution and never leave fires unattended.

5 Guest Services HOUSEKEEPING There is no daily housekeeping unless requested. Additional charges will apply. Upon departure, please leave the cabin as you found it. Please wash all the dishes and leave the beds unmade. HOT TUB / JACUZZI Never use bubble bath or bath oils in the hot tubs or Jacuzzi tubs. Please cover the hot tub when it is not in use. KEYS Upon departure, please return the cabin keys to our office or, in case of early departure, you may drop them in the drop slot located on the front door. LOST AND FOUND For articles lost or found, please contact the office. Cove Mountain Resorts will not be held responsible for any items that are left or lost in the cabin. MAIL AND MESSAGES Mail and messages received at the office may be collected by stopping by the office. PARKING Complimentary parking is available for all registered guests. We cannot be held responsible for items left in vehicles on the property. PET POLICY For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted. The front office will be glad to help you make other arrangements for your pet. RESERVATIONS Reservations may be made by dialing one of our toll-free numbers: (Pigeon Forge) or (Sevierville). SALES OFFICE For personal assistance in group accommodations, please contact our office. SECURITY Your safety and security are of the utmost concern to those of us who welcome you as our guest. Please familiarize yourself with the Safety Guidelines provided in this directory. If a security need arises, please contact the office for immediate attention. TAX Sales taxes are based on local and federal requirements. Please contact the office for a description / amounts of all applicable taxes. WORSHIP SERVICE A listing of area worship services is provided in this directory.

6 Cabin Procedures HOT TUB PROCEDURES Your hot tub was drained, cleaned, sanitized and refilled prior to your arrival; however, there are a few important things to consider. If the tub is not perfectly clear, keep in mind that many of the cabins are serviced by well water. Although the wells meet stringent quality standards, there may be some minerals in the water, which can affect its clarity. Be assured your tub is clean. Also, if your cabin was cleaned just prior to your check in, the water may not be at 100 degrees when you first arrive. Here are some additional hints and precautions: Limited usage: Limit use to 15 minutes and never exceed maximum bather load. Exceeding capacity or prolonged use can cause rashes or infection. Children & pregnant women should not use hot tub or jetted tub! Persons having heart conditions, high or low blood pressure, diabetes or other health conditions should not use spa. Introducing foreign materials, lotions, oils or soaps will shut the heater down. Keep the hot tub cover on during all non-use periods to keep temperature up Use the tether cable also during these periods so cover will not blow off deck Soap, lotion and bubble bath are prohibited from all hot tubs If you remove the bromine floater during use always return it to the hot tub Do not sit or stand on the hot tub cover Children should be supervised at all times Enter and exit the tub slowly Detach the filler hose during cold weather to prevent pipes from bursting While we cannot provide any discounts for a malfunction, we will do everything we can to get the tub up and running as quickly as we can. Maintenance typically comes first thing in the morning because once the hot tub is repaired it takes some hours to heat back up. FIREPLACE PROCEDURES Gas Fireplaces : To start your fireplace, locate the timer dial on the side of the fireplace and turn it to the desired number of minutes. If this does not turn the fireplace on call the office. Do not turn the pilot light off to your fireplace at night. These should stay on at all times. Fireplaces are turned off April 1 st & on October 1 st. Electric Fireplaces: To start your fireplace, locate the wall switch on the side of the fireplace and flip to the on position. If it does not turn on, pull the panel down below the glass to your fireplace. There is a button with two settings, (I) for Ignition and (0) for Off. Make sure the button is in the (I) position. If the fireplace does not light call the office. For wood burning fireplaces, you will find kindling and wood. Please be sure to close the door on the screen and DO NOT LEAVE THE FIREPLACE BURNING when leaving the cabin.

7 Cabin Procedures GUEST DEPARTURE CHECK LIST CHECK-OUT TIME DISHES OVEN/STOVE BEDS TOWELS ASHES GARBAGE HOT TUB HEAT & A/C LIGHTS FURNISHINGS SECURE PROPERTY PERSONAL ITEMS COMMENTS 11am or earlier from your rental property. No exceptions, please. A minimum fee of $100 will be charged for late departures, (after 11am) or if excessive cleaning is required. Please run a load of dishes before departing. Be certain to turn off the oven & the stove. Do NOT make beds. Housekeeping will change the linens. Please strip the bedding, and leave the sheets before you depart. Place all damp/wet towels (not bed linen) in the bathtub/shower. Do NOT remove from grill or fireplaces. Leave all garbage sealed in plastic bags. If outside cans are full, leave excess sealed in the kitchen area. Do NOT overfill bear proof containers or leave garbage on the ground. Do NOT turn hot tub off. Make sure cover is tethered & hose is unhooked from faucet. Summer - Leave thermostat on Auto & set at 75 degrees. Winter - Leave thermostat on Auto & set at 65 degrees. Turn off all lights. Return all furnishings to their original locations. Be sure to close & latch all windows and lock all doors. Check the unit thoroughly for all personal belongings. Century 21 Cove Mountain Realty & Resorts is not responsible for items left behind. To help us better our business please fill out our comment form. MAINTENANCE REPAIR NUMBERS Our maintenance staff will address cabin repairs from 9am - 8pm daily. The telephone numbers are: (opt 1), (opt 2) You may also dial these numbers after 8pm and your call will be forwarded to our answering service. They will take your cabin name and repair request so that we may visit your cabin the following morning to address the repair. For emergencies such as a fire in your cabin, water flooding or personal injury call 911 first if you deem it appropriate and then call the repair numbers so that we can be notified.

8 Points of Interest 2005 GATLINBURG JANUARY 1-Feb. 28 Gatlinburg Winterfest & Limo Lites Feb. 38 Night Magic Skiing Twelfth Day FEBRUARY 1-28 People of Color from the Bible MARCH 9-10 Springfest Easter Arts & Crafts Show, Convention Center APRIL 21 Rib Fest, Ripley s Aquarium of the Smokies May 1 Wildflower Pilgrimage Week MAY JULY Annual Scottish Festival and Games, Mills Park th Annual 4th of July Midnight Parade, Downtown River Raft Regatta, 12:00pm, River Road Gatlinburg s Craftmen s Fair, Gatlinburg Convention Center AUGUST 20-Sept. 4 4th Annual Heritage Festival, Arts and Crafts Community SEPTEMBER 1-Dec. 31 Old Fashioned Hayrides Oct. 31 Smoky Mtn. Harvest Festival & Fall Decorating Contest, includes cities of Gatlinburg, Pigeon Forge & Sevierville 22 8th Annual Taste of Autumn, Mills Auditorium OCTOBER 6-23 Gatlinburg Craftmen s Fair, Gatlinburg Convention Ctr Tails & Treats, Ripley s Aquarium of the Smokies NOVEMBER 3 16th Annual Winterfest Kick-Off & Chili Cook-Off, Ripley s Aquarium of the Smokies th Annual Gatlinburg Winterfest Traditions Thanksgiving at Christus Gardens nd Annual Veteran s Day Celebrations, Ripleys Aquarium of the Smokies Thanksgiving Arts & Crafts Show, Gatlinburg Convention Center DECEMBER th Annual Gatlinburg Winterfest th Annual Fantasy of Lights Christmas Parade 31 New Year s Ball Drop & Pyrotechnic Show, Space Needle

9 Points of Interest 2005 PIGEON FORGE JANUARY 3-31 Winterfest Trolley Tours Trolley Station at Patriot Park (Mon.-Fri.) 6: th Annual Wilderness Wildlife Week FEBRUARY th Annual Smoky Mountains Storytelling Festival - Smith Family Theater th Annual Saddle Up! Celebration MARCH APRIL MAY JUNE JULY AUGUST 7-13 North American Country Music Association International Competition th Annual A Mountain Quiltfest Smoky Mountain Spring Trout Tournament Grand Spring Rod Run - Grand Hotel & Convention Center Tennessee Goldwing Road Riders Chevy/GMC Truck Show Kerbala Shriners Funfest - Grand Resort Hotel Chevy Classics Music City Gospel - Grand Resort Hotel & Convention Center Southern Nationals - Camaro, Chevelle, Nova July 1 Rising Star Talent Competition - Grand Resort Hotel th Annual Patriot Park Festival Louise Mandrell Run for the Boy Scouts RK Gun Show - Grand Resort Hotel & Convention Center Southern Nationals - Battle of the Trucks th Annual Celebrate Freedom Festival World Premiere Gospel Music Concert SEPTEMBER Grand Fall Run / Grand Resort Hotel Oct 31 8th Annual Smoky Mountain Harvest Festival OCTOBER Craft Fair - Belz Factory Outlet World Columbus Day Sidewalk Sale - Belz Factory Outlet World NOVEMBER 3 16th Annual Winterfest Kick-off - Patriot Park Trolley Tour of Lights... For Reservations: DECEMBER 1-3 Greatest Knife Show on Earth - Grand Resort Hotel 31 New Year s Eve Party - Grand Resort Hotel & Convention Center

10 Worship Services Church of Christ... Trinity Ln at Historic Natural Trail, Gatlinburg Church of Christ Middle Creek Rd., Pigeon Forge First Baptist Oglewood, Gatlinburg First Baptist Parkway, Pigeon Forge First United Methodist Parkway, Gatlinburg First United Methodist River Rd., Pigeon Forge Gatlinburg Little Mtn Regan Dr., Gatlinburg Gatlinburg Presbyterian Reagan Dr., Gatlinburg Glades Lebanon Baptist Highland Dr., Gatlinburg Gum Stand Baptist King Branch Rd, Gatlinburg Holy Cross Catholic Wears Valley Rd., Pigeon Forge Our Savior Lutheran Historic Nature Trail, Gatlinburg PF Community Church... Middle Creek/Teaster, Pigeon Forge St. Mary s Catholic Historic Nature Trail, Gatlinburg Trinity Episcopal Historic Nature Trail, Gatlinburg Animal Care MOUNTAIN HOME VETERINARY HOSPITAL 302 Middle Creek Road, Sevierville East Parkway, Gatlinburg Printing/Mailing American Graphics Printing East Ridge Rd., Gatlinburg Creations Gifts & Tee s Inc Pkwy., Gatlinburg Crescent Printing Company Cartertown Rd., Pigeon Forge Douglas Graphics Oak Cluster Dr., Gatlinburg Info-Fast Mailing Service Baskins Creek Rd., Pigeon Forge Mail Boxes Etc Pkwy., Gatlinburg Reliable Printing Teaster Ln., Gatlinburg

11 Health & Medical CLINICS Acute Primary Care Medical Clinic Middle Creek Rd., Pigeon Forge All Care Medical Clinic Parkway, Pigeon Forge First Family Medical East Parkway, Gatlinburg Parkway Medical Clinic Parkway, Pigeon Forge HOSPITALS Baptist Hospital Blount Ave, Knoxville, Pigeon Forge Blount Memorial Hospital E Lamar Alexander Pkwy, Gatlinburg Children s Hospital Clinch Ave, Knoxville, Pigeon Forge Ft. Sanders Medical Center Middle Creek Rd., Gatlinburg Ft. Sanders Medical Center Middle Creek Rd., Pigeon Forge St. Mary s Hospital E. Oak Hill Ave, Knoxville, Pigeon Forge PHARMACY CVS Parkway, Pigeon Forge Kroger Pharmacy Winfield Dunn Pkwy, Pigeon Forge Mountain Pharmacy E Pkwy, Gatlinburg Parkway Pharmacy Pkwy, Gatlinburg Stewart s Drugs Forks of River Pkwy, Pigeon Forge Walgreen s Parkway, Pigeon Forge Fitness Club Energy Fitness E Parkway, Gatlinburg Everything for Fitness East Parkway, Gatlinburg National Fitness Center Dolly Parton Parkway, Sevierville

12 OAKLEY CONNER HEIGHTS RD. HITCHING POST SPRING VALLEY RD. Area Maps PIGEON FORGE, TN US 441 APPLE VALLEY DR. GOOSE MUSIC RD. WALDEN'S CREEK MCGILL WEARS VALLEY RD. DAVIS TEASER SMOKY DR. HICKORY DR. SHARON PINE MTN. RD. RIVER RD. CARLSTON DR. N. CIRCLE DR. BUTLER OLD MILL S. CIRCLE DR. DOLE DR. LOWER MIDDLE CREEK RD, EMERT ST. CHURCH LANE DOLLY WOOD JAY ELL RD. RIVER RD. CREEK CONNER PARKWAY US 441 GOLF JEHU MUSKEY GATLINBURG, TN BIRD'S CREEK BUCKHORN RD. GLADES RD. CREEK RD. UPPER MIDDLE TO COSBY & I-40 PROFITT RD. GLADES RD. COLE LN. TO PIGEON FORGE SEVIERVILLE & I BY-PASS DUDLEY CREEK WILEY RD. NEWMAN 1 LAUREL AVE. ROARING 2 FORK BASKINS RD. PARKWAY ROARING CREEK 3 BY-PASS FORK MOTOR BASKINS CREEK BISHOP LN. 5 GREYSTONE STEPHEN DR. BASKINS CREEK NATURE TRAIL CHEROKEE ORCHARD RIVER RD. PARKWAY REAGAN DR. STUART MAPLE LN. CAMPBELL LEAD RD. GATLINBURG BY PASS ASHBURY W. TRINITY BELLE AIRE TRINITY AIRPORT RD. CLOVER LEAF LECONTE 9 RD. MAO ST. LECONTE VIEW 10 LONG SUNSET RANCH TO CHEROKEE SKI MTN. CLIFF RD. BRANCH TO CADES COVE & TOWNSEND LAUREL DR. 73 SKI DR. VIEW WILEY OAKLEY DR. TRAFFIC LIGHT

13 local Businesses & Services WEDDING CHAPELS AND SERVICES Creekside Wedding Chapel... Gatlinburg Fantasy Bridal Formal Wear E. Parkway, Suite 1, Gatlinburg Saunders Productions... Gatlinburg Smoky Mountain Wedding Planners... PO Box 1322, Gatlinburg White Water Rafting... Gatlinburg RAFT RESTAURANTS Alabama Grill Parkway, Pigeon Forge Corky s Bar-B-Q Parkway, Pigeon Forge Dolly Parton s Dixie Stampede... On the Parkway, Pigeon Forge Flapjacks Pancake House Parkway, Sevierville Golden Corral Steak Buffett & Bakery Parkway, Pigeon Forge Mel s Diner Wears Valley Road, Pigeon Forge Monterrey Restaurante Mexicano Winnfield Dunn Parkway, Sevierville Murder Mystery Dinner Show Teaster Lane, Pigeon Forge Old Mill Bakery Cafe... Traffic Light #7, Pigeon Forge Old Mill Restaurant on the River... Traffic Light #7, Pigeon Forge Papa Johns Pizza Brookside Village Way, Gatlinburg Rocky River Brewery & Grille Hurley Dr., Sevierville TGI Friday s Parkway, Gatlinburg The Steak - Factory... Pigeon Forge FAMILY ENTERTAINMENT Country Tonite Showplace Boulevard, Pigeon Forge Dolly Parton s Dixie Stampede... On the Parkway, Pigeon Forge Dollywood... 1 Mile off the Parkway, Pigeon Forge Elvis Museum & Gift Shops Parkway, Pigeon Forge Murder Mystery Dinner Show Teaster Lane, Pigeon Forge Next To Heaven Stables... Highway 321, Wears Valley Road, Townsend Ripley s Aquarium of the Smokies... Traffic Light #5, Gatlinburg Scenic Helicopter Tours... Traffic Light #2B, Pigeon Forge Smoky Mountain Fantasy Golf Parkway, Pigeon Forge Smoky Mountain Speedpark Parkway, Pigeon Forge HAIR SALON & MASSAGE SERVICES Beneficial To Life... Pigeon Forge Sheer Envy East Parkway Suite 227, Gatlinburg SHOPPING Exxon Valley Mart Wears Valley Road, Sevierville Old Mill Square... Traffic Light #7, Pigeon Forge Pigeon Forge Factory Outlet Mall Parkway, Pigeon Forge Three Bears Gift Shop, Gem Mine & Make-A-Friend Bear & Doll Factory... Traffic Light #4, Gatlinburg BANKS & FINANCIAL SERVICES Tennessee State Bank... Pigeon Forge by U.S. Hospitality Corp Elm Hill Pike Nashville, TN (615)

14 HORSE RIDES Without a Guide Most SCENIC and only unguided ride in the Smokies Safe and Fun for the Whole Family NO EXPERIENCE NEEDED! N E X T T O H E A V E N S TA B L E S YOU GOTTA DO IT! Highway 321 (Wears Valley Road) Townsend, Tennessee (on your way to Cades Cove) * A portion of your money goes to missions at home and world-wide

15 Swedish, Deep Tissue Hot Stone Massage and Spa Services Available We Come To You! w w w. B e n e f i c i a l t o L i f e. c o m (865) Serving the community for over 32 years! Come By and Experience Pigeon Forge s Newest and Best Miniature Golf Course! TWO 18-HOLE COURSES Sevierville #6 Teaster Lane Fantasy Golf Parway #7 PIGEON FORGE Conveniently located on the Parkway in the Heart of Pigeon Forge! Gatlinburg Voted #1 Best Bank Voted #1 Best Bank 2004 in Sevier County! 2004 in Sevier County! (865) Gatlinburg * Kodak Pigeon Forge * Powell Sevierville * South Knoxville EQUAL HOUSING OPPORTUNITY EQUAL HOUSING LENDER

16 Bridesmaids, Flower Girl, Veils, Jewelry & Engraveable Gifts Over 1500 Gowns & 500 Tuxedos We Steam Personal Gowns Wedding Gown & Tuxedo Rentals E. PARKWAY, STE 1, GATLINBURG Valley Mart We re more than a gas station Discount Cigarette Center Eat In or Take Out Breakfast, Broasted Chicken, Subs Sandwiches, Hot Dogs Hours: Sun-Thurs: 6am - 10pm / Fri-Sat: 6am - 11pm Soft Drinks Ice Cream Snacks Ice ATM Lottery W E A R S VA L L E Y ROA D, S E V I E RV I L L E, T N

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18 SAVE $ 7.00 Per Person Come rafting with Smoky Mountain Outdoors and experience the six and a half miles of breathtaking scenery and heart-stopping thrills on the Pigeon River. Launch your raft into rapids ranging from class 1 to class 4. Our experienced guides will show you the time of your life, while providing you with the best in safety. We guarantee this half-a-day trip will be the highlight of your vacation. Our brand new outpost is only 45 minutes from Gatlinburg and Pigeon Forge. SAVE $7.00 Per Person on rafting when you call Smoky Mountain Outdoors and mention code: PF RAFT ainraf ting.com

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