SURVIVAL GUIDE. Revised January 2011

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1 SURVIVAL GUIDE ESCAMBIA & SANTA ROSA COUNTIES ESCAROSA COALITION ON THE HOMELESS Revised January 2011 Santa Rosa County First Call For Help: (850)

2 Maps-Escambia & Santa Rosa Counties

3 Survival Guide Published in cooperation with: 2-1-1/First Call For Help Escambia (editing/production) Escambia Early Learning Coalition (printing) Santa Rosa County Schools (printing) Escambia County Schools, Title I Project TOUCH and Project REACH The Street Survival Guide may be copied, printed and distributed to assist any homeless or other person in need. We ask only that it be distributed with credits cited above and free of charge. The materials presented in this guide are for informational purposes only and do not represent endorsement of any agency or service. CORRECTIONS OR ADDITIONS To make corrections or additions contact Escambia United Way at (850) or resources@unitedwayescambia.org GENERAL LEGEND Please see section heading for additional legends (M) Monday (T) Tuesday (W) Wednesday (Th) Thursday (F) Friday (S) Saturday (Su) Sunday TTY Phone numbers to assist the hearing Impaired Santa Rosa County First Call For Help: (850)

4 Table of Contents Special Pages Area maps Corrections how to make Helpful Numbers & hotlines How to request assistance Message line Abuse hotline Abused women s shelter Aging services for ages AIDS and HIV Assistance Alcohol & drugs (see Substance Abuse) Animal control Blind services (see Disability-Blind) Child care Child support Children s activities Clothing Crisis Line (see back page under Crisis Hotlines) DCF (see Department of Children & Families) Deaf services (see Disability-Deaf) Dental Care Department of Children & Families, Florida Disability Advocacy Blind Services Deaf Services Developmental/Disability Resources Disability Information & Referral Equipment Physical Disability Services Domestic violence (see Abuse) Education Elder services (See Aging) Employment Emergency & hotline phone numbers Eye glasses (see glasses) Financial assistance Food Pantries (bulk food) Food-Bulk (Co-op) Food-Served Meals Food Stamps Foreclosure Furniture Escambia County Information: Dial or (850)

5 Health care Hospice...19 Hotline phone numbers...31 Housing information Identification...20 Immigration & refugee assistance...21 Information & referral...21 Inmate release assistance...21 Interpreting...21 Job counseling (see Employment)...13 Laundry...21 Legal assistance Libraries Maps...02 Meals (see Food-Served Meals) Medicaid...23 Medical equipment...23 Mental Health...23 Message line...06 Migrant assistance...24 Military assistance...24 Oil spill references...30 Parenting education Pregnancy counseling Request assistance, How to...14 Schools (see also Education) Schools-Escambia...25 Schools-Pensacola State College...26 Schools-Santa Rosa...26 Shelters-Abused women...26 Shelters-Families with children...26 Shelters-Men Shelters-Women...27 Shelters-Youth...27 Showers...27 Social Security...27 Substance Abuse Services Telephone assistance...28 Telephone message line...03 Transportation...29 Veterans...29 Vocational rehabilitation...29 Voter registration...29 Santa Rosa County First Call For Help: (850)

6 MESSAGE LINE The message line is a free service provided by the EscaRosa Coalition on the Homeless. It is a voice mail where people can leave you messages. This is ideal for job applications or emergencies. Since many people use the service we cannot be responsible for your messages. Please DO NOT change any options!! Please DO NOT leave confidential information Please SAVE messages intended for others. Messages DELETED after 5 days To Retrieve Messages: Call Press * (star) during the greeting When instructed Press # (pound sign) then enter (mailbox number) Then when instructed enter (password) After instructed Press 11 for New Messages Press 9 to Save Messages Press 7 to Delete Messages Press 5 for Envelope Information (This will tell you when the message was recorded or saved) Press 4 to replay the message Press 1 to play the next message Notes 6 Escambia County Information: Dial or (850)

7 COMMUNITY INFORMATION ABUSE Children, Disabled & Elderly Domestic Violence Intervention W. Blount St, Pensacola, M-F 8:30-5 FL Coalition Against Domestic Viol TTY Fax National Domestic Violence TTY Favor House of NW FL (Shelter) Pensacola Milton AGING SERVICES FOR AGES 60+ Council on Aging of West Florida 875 Royce St, Pensacola M-F Stewart St, Milton M-F NW Florida Area Agency on Aging Commerce Park Circle, Pensacola M-F 7:30-5 Elder Helpline (Aging Resource Center) Toll-free AIDS & HIV ASSISTANCE Appetite For Life Meal Delivery W. Cervantes St, Pensacola, M-F 9-4:30 Community Information Network W. Jordan St, Suite 1-D, Pensacola, M-F 9-5 Escambia County Health Dept W. Fairfield Dr, Pensacola, M-F 8-5 S.H.A.K.E. Program of Lakeview N. Pensacola Blvd, Bldg. 1, Suite 5, Pensacola Call for an appt. M-F 8-5 Lutheran Services of Florida W. Jordan St, Suite 1-H, Pensacola, M-F 8-5 Santa Rosa Health Dept Stewart St, Milton M-F 8-5 Santa Rosa Minority Task Force Anyone can be tested free of charge 7537 Hwy 90 East, East Milton, M-F 8-5 ALCOHOL & DRUGS (See Substance Abuse) Santa Rosa County First Call For Help: (850)

8 ANIMAL CONTROL Escambia Animal Control / Shelter W. Fairfield Dr, Pensacola, T-S 12-6 Escambia Animal Control Emergency Santa Rosa Animal Control / Shelter Pine Forest Rd, Milton, M-F 9-4:00, S 9-2 Animal Emergency (after 4 pm) Humane Society N. Q St, Pns, M-S 9:30-4, Closed Th Wildlife Sanctuary North S St, Pensacola, W-S 12-3:30 CHILD CARE Escambia County Early Learning Coalition of Escambia County To apply for subsidized child care services and receive child care information and referral: Pensacola N. Pace Blvd, Suite 285, Pns, M-Th 7-6, F 8-5 First Call For Help Childcare Information and referral M-S 8-5, Su 1-5 Voluntary Pre-Kindergarten (VPK) Early Learning Coalition, 4 year olds. CHILD CARE Santa Rosa County Early Learning Coalition of Santa Rosa County To apply for subsidized child care services and child care information and referral: Milton Caroline St, Milton, M-Th 7-6, F 7-5 Gulf Breeze Gulf Breeze Pkwy, Gulf Breeze, M-F 8-4 CHILD SUPPORT Child Support Enforcement KIDS CHILDREN S ACTIVITIES-Free Barnes & Noble (free) Airport Blvd, Pensacola, Story Time W & S 11 City of Pensacola Park & Recreation Community Calendar... Escambia County Park & Recreation Home Depot... Children s building classes, 1st Sat monthly, N. Davis Hwy,(1st weekend of month) W. Nine Mile Rd (1st S of the month) Mobile Hwy (1st S of the month) Naval Aviation Museum Radford Blvd, Pensacola, Daily 9-5 Pensacola Museum of Art S Jefferson St, Pensacola, Free Tu Escambia County Information: Dial or (850)

9 CLOTHING ACTS Ministries Hwy 87, Navarre Alpha Center, Inc. (appts only) Pernella Rd, Pns, M-W 9-5; Th 1-5; F 9-1 Brownsville Baptist Church W. Strong St, Pensacola, Th 9-11 Emerald Coast Ministries South 3rd St, Pensacola Family Resource Center (appts only) Caroline St, Milton, M, T 11-3, families only. Ferris Hill Baptist Church Chaffin St, Milton, T 9-noon First Baptist Church of Bagdad Forsythe St, 1st & 3rd T 9-12 Helping Hands (application needed) Apply in store: 4666 Hwy 90, Pace, T-S 10-6 Interfaith Ministries (appts only) Gulf Breeze Hwy, South SRC, T-S 9-3 Little Flower Catholic Church (32506 only) Lillian Hwy, Pns, W, F 9-11:30 Loaves & Fishes (referral needed) N. Palafox St, Pensacola, M-F 9-5, S 10-5 Myrtle Grove Baptist Church Lillian Hwy, Pensacola, T 8:30-11:30 New Development Center (appts only) Truman Ave, Pensacola, T, Th 10-6 Olivet Baptist Church Dogwood Dr, Milton, M,W 9-Noon Salvation Army Q St, Pensacola, M 9-4:30, T-F 8:30-4:30 Samaritan Hands Tarragona St, Pensacola, M-Th 9-11:30 St. John Baptist Church N. Pace Blvd, Pns, T, S 9-12 St. Vincent DePaul Society (appts only) W. DeSoto St, Pensacola, T-F 9-3, S 9-12 Warrington Emergency Aid Center W. Sunset M-F 9-1 Warrington area only Waterfront Rescue Mission Milton Avalon Blvd, fire victims only. Pensacola W. Fairfield Dr, fire victims only. CRISIS LINES (see last page under Crisis Hotlines) DENTAL CARE Escambia Community Clinic N. Palafox Street Appts. M-F 8-5 and walk-ins M-F 8-8, S & Su 8-6 Santa Rosa County First Call For Help: (850)

10 DENTAL CARE (continued) Escambia County Health Dept Dental Clinic Pensacola W. Fairfield Dr, M-F Molino Hwy 29 North, M-F Florida Baptist Mobile Ministry... Interfaith Good Samaritan Clinic Gulf Breeze Pkwy Call for appt, M-T 9-1, W-Th 3-7 Pensacola State College Dental Program Emergency Extractions Hygiene and Cleanings ProMed Pediatric Dental Clinic N. Palafox St, Pensacola, M-F 7:30-5:00 Sacred Heart Pediatric Dental Clinic N. Palafox St, Pensacola, M-F 7:30-3:30 Santa Rosa Health Department-Dental Stewart St, Milton, M-Th 7-4; F 7-12 St. Joseph s Dental Screenings W. Intendencia St, Pensacola, T, Th 9-12 DEPARTMENT OF CHILDREN & FAMILIES ACCESS Florida (questions) Medicaid and Food Stamp Eligibility 8190 Pensacola Blvd, Pensacola, M-F 7:30-5 CST Apply online: DISABILITY-ADVOCACY Advocacy Center for Persons with Disabilities, Inc. Toll Free TDD Florida Local Advocacy Council DISABILTY-BLIND SERVICES Bureau of Braille and Talking Books Library Toll Free Florida Division of Blind Services W. Jordan St, Suite 1M, Pensacola, M-F 8-5 Independence for the Blind of NW Florida N. Davis Hwy, Pensacola, M-F 8-5 DISABILTY-DEAF SERVICES Deaf & Hard of Hearing Serv of NW FL West Fairfield Dr, Pensacola, M-F 10-2 DISABILITY-DEVELOPMENTAL DISABILITIES Agency for Persons with Disabilities (APD) ARC Gateway - Escambia N. 10th Ave, Pensacola ARC - Santa Rosa Dixie Rd, Milton, M-F Escambia County Information: Dial or (850)

11 DISABILITY-DEVELOPMENTAL DISABILITIES (cont) Autism Society of the Panhandle Center for Autism and Related Disabilities (CARD) x1329 Early Steps (Ages 0-3 years) Bayou Blvd, Suite 1N, Pns, (Sacred Heart) United Cerebral Palsy of NW Florida North E St, Pensacola, M-Th 7:30-5, F 7:30-3 DISABILITY-EQUIPMENT Deaf & Hard of Hearing of NWFL Disability Resource Center (CIL) N. Pace Blvd, Pensacola, M-F 8-4:30 Florida Alliance of Assistive Services & Technology (FAAST) Florida Telecommunication Relay V/TTY N. Pace Blvd, Pensacola, M-F 8-4:30 Goodwill Stores E. Brent Ln, Pensacola, M-F 8-4:30 DISABILITY-INFORMATION & REFERRAL American Self-Help Clearinghouse FDLRS/Child Find Identification and evaluation, ages 3-5 years Early Steps Identification and diagnostics, ages 0-3 years Southeast ADA Center V/TTY United Cerebral Palsy of NW Florida North E St, Pensacola, M-Th 7:30-5, F 7:30-3 DISABILITY-PHYSICAL DISABILITY SERVICES Children s Medical Services Disability Resource Center (CIL) N. Pace Blvd, Pensacola, M-F 8-4:30 FDLRS/Child Find Developmental screening, ages 3-5 years Epilepsy Foundation of Florida N. Davis Hwy, Pensacola, M-F 8-4:30 Rehab Foundation of NW Florida United Cerebral Palsy of NW Florida North E St, Pensacola, M-F 8-4:30 EDUCATION Adult Basic Ed and GED Prep (PSC) Community Drug and Alcohol Council N. Ninth Ave, Pensacola, M-F 8-5 Educational Opportunity Centers Pell Grants and scholarships available to the homeless DCF 8190 Pensacola Blvd EscaRosa Career Center 3670 L St Main PSC Campus Student Affairs Center Santa Rosa County First Call For Help: (850)

12 EDUCATION (continued) Educational Opportunity Centers Pell Grants and scholarships available to the homeless Milton PSC Campus bldg Navarre (appts. only) Warrington PSC Campus bldg EscaRosa Career Center Even Start Literacy program, parents with special needs children 6751 Berryhill Rd, Milton ESE Parent Liaison Guidance and support for families of disabled students 30 E Texar Dr, Ste 117 Pensacola M-F 8-5 ESOL-English for Speakers of Other Languages Brownsville Assembly of God W. DeSoto St, Pensacola, No paperwork needed Pensacola High Community School x5 500 W. Maxwell St, Pensacola, No paperwork needed Pensacola State College Adult Basic Ed Bldg.11 Rm. 1113, Immigration paperwork needed Pensacola State College Adult Basic Ed Milton Campus, Hwy 90 W St. John the Evangelist Church S. Navy Blvd, Pensacola, M,W 7-8:30pm FDLRS/Parent Services Serves parents of special needs school aged children Head Start N. C St, Pensacola Judy Andrews Center Adult High School, Basic Ed, and GED Prep 129 N. Merritt St., Pensacola Learn to Read (adults) NW Florida N. Pace Blvd Suite 324, Pensacola, M-Th 9-5 Migrant Education Assistance ext W. St Joseph Ave, M-F 7:30-4 Voluntary Pre-Kindergarten Early Learning Coalition, 4 year olds EMPLOYMENT DAY LABOR LOCATIONS Able Body Labor Mobile Highway, Pns, M-F 5-6, S 6-9 Action Labor N. Palafox St, Pensacola, M-F 5-7 Kelly Temps Airport Blvd, Suite 1275, Pensacola, M-F 8-5 Labor Finders Old Corry Field Rd, Pns, M-F 5:30-7:30am Labor Source W. 9 Mile Rd, Pensacola, M-F 5:30-5 Pacesetter Personnel Service N. Pace Blvd, Pensacola, M-F Escambia County Information: Dial or (850)

13 EMPLOYMENT-RELATED PROGRAMS Community Action x104 Employment Assistance Program Children s Home Society N. Palafox St, Pensacola, Program for teens Christian Women s Job Corp GED instruction, training or re-training for women. Transportation and child care for participants W. Strong St, Pensacola, M-F 8:30-1:30 Escambia-Pensacola Human Relations Commission Employment discrimination 2257 N. Baylen St, Pensacola EscaRosa Career Centers Pensacola A N. L St Milton Hwy Century N. Century Blvd Goodwill Stores East Brent Ln, Pensacola, M-F 8-4:30 Job Corp A N. L St, Pensacola Transitional Employment Center (TEC) West Fairfield Dr, M-F 8-4:30 Wage and Hour (U.S. Dept Labor) FORECLOSURE Consumer Credit Counseling Toll Free Default mortgage counseling, call for an appt Florida Lawyers Saving Homes For homeowners facing foreclosure Informational Websites: Homeownership Preservation Foundation HOPE (4673) FURNITURE Community Care Center-Waterfront Rescue Mission Only for fire victims, call for more information 2125 W. Fairfield Dr, Pensacola Avalon Blvd, Milton Helping Hand Mission Call for screening appt, 4686 Hwy 90, Pace GLASSES Lions Club Eye Clinic W. Hayes St, Ste. B, Pensacola, M-Th 9-2 Santa Rosa County First Call For Help: (850)

14 HOW TO REQUEST FINANCIAL ASSISTANCE FROM THIS AGENCY LIST 1. Check first to see if they serve your county 2. Check times to call most are early morning 3. Be prepared to redial numerous times 4. Continue to redial until you either speak to a staff member or you reach the Agency s answering machine Things to Remember 1. Agencies will screen calls to verify eligibility 2. Most agencies serve only once per year or per lifetime 3. First Call For Help has up-to-date information on funding availability at agencies FINANCIAL ASSISTANCE-DISASTER American Red Cross of Northwest Florida (emergency assistance after house fire, flood, hurricane) 222 N. Baylen St, Pensacola S. Ferdon Blvd, Ste. A1, Crestview FINANCIAL ASSISTANCE-MEDICINE Catholic Charities N. 6th Ave, Pensacola CAP Community Action Program N. Palafox St, Pensacola Interfaith Ministries Call for appt gulf Breeze Pkwy T-Th 9-11:30 Olive Baptist Church Olive Rd, Pensacola, M-F 8-2 Salvation Army Pensacola Q St Milton Oak St St. Vincent DePaul Society W. DeSoto St, Pensacola, T-F 9-3; S 9-12 Tri-County Community Council Santa Rosa Only. T, Th & F appts. only FINANCIAL ASSISTANCE-RENT Catholic Charities Call for appt: M 9 until appts. filled Interfaith Ministries (Santa Rosa only) Gulf Breeze Pkwy, Gulf Breeze, T-Th 9-11:30 Olive Baptist Church Olive Rd, Pensacola, M-F 8-2, Families Only Salvation Army-Santa Rosa County Oak St, Milton, M 9-9:30 Tri-County Community Council Santa Rosa: 6607 Elva St, Milton, T, Th, Fri appts. only United Ministries E. Lee St, Pensacola, M-Th 9, Families Only 14 Escambia County Information: Dial or (850)

15 FINANCIAL ASSISTANCE-UTILITIES Care Ministries N. Davis Hwy, Pns, T, Th 9:30, Families only Catholic Charities N 6th Ave, Pensacola, M 9 until appts. filled Community Action Program CAP N. Palafox St, Pensacola, call for days/hours Families Count (families only-funding intermittent) Santa Rosa County Escambia County Family Resource Program Elva St Milton, M, T, Th 11-3, Families Only Interfaith Ministries Santa Rosa: 4435 Gulf Breeze Pkwy, T-Th 9-11:30 Navarre United Methodist Santa Rosa: 9474 Navarre Pkwy, Navarre Olive Baptist Church Olive Rd, Pensacola, M-F 8-2 Families Only Salvation Army Pensacola Q St, M 8: Milton Oak St, M 9-9: Samaritan Hands Ministry Tarragona St, Pensacola, M-Th 9 United Ministries E. Lee St, Pensacola, M-Th 9, Families Only Tri-County Community Council Santa Rosa: 6607 Elva St, Milton, walk-ins accepted. M 8-3:30 FOOD-BULK (Co-op) Angel Food Ministries Monthly distribution, open to public, $30 per unit, must pre-pay. Call main office for other distribution locations in Escambia and Santa Rosa Counties. FOOD-BULK (FOOD PANTRIES) ACTS Ministries Hwy 87 Navarre, T-F 10-2, Call for appt. Care Ministries N. Davis Hwy, Pensacola, T, Th 9:30-11:30 Christian Life Church Avalon Blvd, Milton, Call to verify, open every other Th 9-12 & 1:30-3:30 Emerald Coast Ministries S. 3rd St, Pensacola, appts. only Family Resource Program Elva St, Milton, M, T, Th 11-3, Families Only Ferris Hill Baptist Church Chaffin St, Milton, T 9-12 First Baptist Church 9032 Navarre Pkwy, Navarre, M-F Santa Rosa County First Call For Help: (850)

16 FOOD-BULK (FOOD PANTRIES) (continued) First Baptist Church Caroline St, M, T, Th 1-3 First Baptist Church of Bagdad Forsythe St, 1st & 3rd T 9-12 Helping Hands Hwy 90, Pace, T-S 10-6 Interfaith Ministries Santa Rosa: 4435 Gulf Breeze Pkwy, T-Th 9-12 Little Flower Catholic Church Lillian Hwy, Pensacola, W, F 9-12, only Manna Food Pantries Pensacola Sites: 16 E. Gonzalez St, M-F 2-4: N. 57th Ave, M,W, F Kershaw St, Th 9-11: Cantonment Pauline St, T 12-3 Century N. Century Blvd, Th-S 10-4 Molino at Aldersgate Methodist N Hwy 29, M Jay: Jay First Baptist Church S. Alabama St, Jay, T 9:30-11:30 Milton: Raymond Hobbs St, Milton M,W 9-12, F 12-3 Midway First Assembly of God E. Bay Blvd, Gulf Breeze, 2nd Wed. Milton First UMC Berryhill Rd, Milton, Th 12-2 Myrtle Grove Baptist Church Lillian Hwy, Pensacola, T 9-11 Myrtle Grove United Methodist 1030 N. 57th Ave, Pensacola, W Navarre United Methodist Church We Care Ministries, T 9:30-11, 1-3, W-F 9:30-11 New Life Deliverance Temple Church Panhandle Trail, Navarre, FL Olive Baptist Church Olive Rd, Pns Olivet Baptist Church Dogwood Dr, Milton, M,W 9-12 Pace Assembly of God (call first) Hwy 90, Pace, T, Th 9-1 Perdido Bay Baptist Food Bank Sorrento Rd, West Pensacola, W 9-11 Samaritan Hands Tarragona St, Pensacola, M-Th 9-11:30 Top of the Bottom Ministry... walk-in Corner of T & Desoto Sts., Pns, 2nd M 11:30 16 Escambia County Information: Dial or (850)

17 FOOD-BULK (FOOD PANTRIES) (continued) St. Vincent DePaul Society Pensacola W. DeSoto St T-F 9-3, S 9-2 Pensacola Saufley Field Rd T, Th Warrington Emergency Aid Center W. Sunset Ave, M-Th 9-1, Warrington Area Only West Pensacola Baptist W. Jackson St, Pensacola Each Th except 4th week 9-11:30 Woodbine United Methodist Woodbine Rd, Pace 3rd W, Th 9-12 FOOD-SERVED MEALS Alfred - Washburn Center Murphy Ln, Pns 1st, 3rd, Last Wed 11; F 11, Su 1-2pm Council on Aging of West Florida Congregate Meals Numerous meals sites in Escambia and Santa Rosa M-F must apply and make reservations ($2 donation) Delivered Meals Private pay: $10 one time non-refundable deposit plus $65 refundable deposit + $7.50 daily fee Partial Pay: contact Elder Helpline for appt Epps Christian Center N. Pace Blvd, Pns, Breakfast M-F 5:30am First Baptist Church of Bagdad Forsythe St 1st & 3rd T 11-1 First United Methodist Church 6 E. Wright St, Pns, M, Th walk-in Greater Union Baptist Church......walk-in 1300 N. Guillemard St, Su 8am Immanuel Lutheran Church......walk-in 24 W. Wright St, Pensacola, S 8am Loaves & Fishes E. Lee St, Pensacola Breakfast: M-F 7 am Lunch : S 11:30 am Dinner: M, W, Su 5:00 pm Mt. Pilgrim Baptist Church Dr. Martin Luther King Dr T 3:30-5 New Life Deliverance Temple Church Panhandle Trail, 1st Wed 5-6 Waterfront Rescue Mission W Main St, Pns, M-F 12-1 Northwest Florida Area Agency on Aging Santa Rosa County, M-F St. Joseph s Soup Kitchen... walk-in 104 W. Government St, Pensacola, F 11 Santa Rosa County First Call For Help: (850)

18 FOOD STAMPS Florida Department of Children & Families ACCESS Florida-Food Stamps Pensacola Blvd, Pensacola, M-F 7:30-5 CST Apply Online: FOOD-TAKE AWAY MEALS Alfred - Washburn Center Murphy Ln, Pensacola, M, W, Th, S 10-1 First United Methodist Church.... walk in 31 E. Wright St, Pns, Th around Noon Greater Union....walk in 1300 N. Guillemard St, Su 8:30-8:45 Loaves & Fishes....walk in 257 E. Lee St, S 11:30am Samaritan Hands....walk in 511 Tarragona St, M-Th 9-11:30 St. Vincent DePaul Society Saufley Field Rd, Pensacola, T, Th HEALTH CARE ACCESS Florida-Medicaid M-F 7:30-3:30 Baptist Speech & Hearing Clinic North E St, Pensacola, M-F 8-4:30 Children s Medical Service CoverFloridaHealthCare.com... health insurance Epilepsy Foundation of Florida N. Davis Hwy, Pensacola, M-F 8-4:30 Escambia Community Clinics N. Palafox St, Appointment M-F 8-5:00 walk-ins M-F 8-8, S & Su 8-6 Cantonment Medical Center Families with children or N Hwy 29, M-F 8-5 Lakeview Medical Center Walk-in care for Lakeview clients M-F 8-4:30 Lanza Pediatrics N. 12th Ave, Pensacola, M 8-6, T-Th 8-5, F 8-3 Escambia County Mosquito Control M-F 7-3:30 Escambia County Health Department Pensacola W. Fairfield Dr, M-F N. Palafox St Molino Hwy 29 N Immunizations Pregnancy Prevention WIC Dental M-Th 7:30-4, F 7:30-3:30. Medicaid only. Call for appt. Gentiva Health Service Pro-rated home health care, M-F Escambia County Information: Dial or (850)

19 HEALTH CARE, (continued) Good Samaritan Free Clinic Santa Rosa: 4435 Gulf Breeze Pkwy M,T 9-1, W, Th 3-7 Screening M,W; Dr. in office T, Th Health and Hope Free Clinic Chemstrand Rd, Pns, W, F 8:30-12, T, Th 5-8 Health Source Find a doctor, Ask-A-Nurse Healthy Start Program (Moms and babies: 0 to 3 yrs) Escambia Molino Santa Rosa KidCare Program (State of Florida) Low cost health insurance for children ages 1-18 Online application: KidCare Escambia: Families Count KidCare Santa Rosa: Families Count Lupus Support Network Medical asst for patients with lupus diagnosis 1108-C Airport Blvd, Pensacola, M-F 9-3 Medicaid (AHCA) Governmental Center, Pensacola Medi Pass/Consumer Unit ACCESS Florida (registration) ACCESS (online) Partnership for Prescription Assistance Sacred Heart Physician Referral Santa Rosa Community Clinic Stewart St, Milton, M-F 8-5 (appts. only) Santa Rosa County Health Department Milton Stewart St WIC Gulf Breeze Gulf Breeze Pkwy Jay Alabama St Sexually Transmitted Diseases Line Sickle Cell Information St. Joseph s Free Clinic (walk-ins only) W. Intendencia St, Pns, T, Th 9-12, W1-4 WellCare HOSPICE Covenant Hospice Pensacola N. 12th Ave Milton Caroline St, Ste. B Hospice of the Emerald Coast Corporate Woods Dr, Ste. 800, Pns, M-F 8-5 HOUSING Consumer Credit Counseling S. Palafox St, M-F 8-4:30 Santa Rosa County First Call For Help: (850)

20 HOUSING, (continued) Escambia Area Housing Commission W. Garden St, Pensacola, M-F 8 to 5 Applications accepted 15-25th each month, 9-11, 2-4 Pensacola Human Relations Commission N. Baylen St Florida Housing Search...floridahousingsearch.com Habitat for Humanity N. Guillemard St, Pensacola, M-F 8-5 Milton Housing Authority Byrom St, Milton, M-Th 7-5 Neighborhood Enterprise Foundation Barrancas Ave, Pensacola, M-F 8-4:30 Section 8 Vouchers (Rental Assistance) W. Chase St, Pensacola, M-Th 7-6 Screenings on 2nd Wed each month at 7 am Elderly (62+)/disabled call 2nd Thursday TDD Santa Rosa County Housing Program st time homebuyer and rehab assistance for low-income homeowners Old Bagdad Hwy, Suite 201, Milton, M-F 8-4:30 Santa Rosa Section 8 Rent Assistance Byrom St, Milton, M-Th 7-5 SocialServe.com (housing search) USDA Rural Development Office Assist low income families in home purchase 932 Ferdon Blvd, Crestview IDENTIFICATION Community Action Program Escambia County Health Dept W. Fairfield Dr, Pensacola (birth certificates) Santa Rosa County Health Dept Stewart St, Milton (birth certificates) Social Security Office W. Garden St, Pns Information State of Florida Motor Vehicle Department Pensacola 100 Stumpfield Rd, M-F N. Navy Blvd, M 8:30-6, T-F 8: S. Hwy 29, M, T, Th, F 8:30-5,W 8: N. W St, M,W,F 8:30-5, T,TH 8: Palafox St, M-F 8: Milton 6089 Old Bagdad Hwy, M-F Gulf Breeze 2744 Gulf Breeze Blvd, M-F Escambia County Information: Dial or (850)

21 IMMIGRATION & REFUGEE ASSISTANCE Catholic Charities (emergency walk-ins) North C St, Pns, M-Th 8:30-4:30 (appts on W 8:30-11:30) Migrant National Assistance Northwest Florida Legal Services S. J St, Pensacola, M-Th 8:30-5:30 NFORMATION & REFERRAL Community Drug and Alcohol Council Alcohol and other Drug Prevention First Call For Help ( Escambia TTY First Call For Help Okaloosa/Walton First Call For Help Santa Rosa INMATE RELEASE ASSISTANCE Church On Wheels (showers, clothes) N. P St, Pensacola, M-S 9-4 (closed Wed) Pride Enterprises M-F Waterfront Rescue Mission INTERPRETING Deaf and Hard of Hearing Service of NW Florida 2600 W. Fairfield Dr, Pensacola, M-F Disability Resource Ctr. Communications N. Pace Blvd, Pensacola, M-F 8-4:30 Language Bank Project REACH Spanish For school related matters in Escambia County LAUNDRY Alfred-Washburn Center Murphy Ln, Pensacola, M, W-S 10-11:30a LEGAL ASSISTANCE American Civil Liberties Union Pensacola Human Relations Commission W. Jordan St, Suite 2E, Pensacola - Landlord vs. tenant issues, discrimination, employment issues Florida Insurance Hotline Legal Services of North Florida S. Baylen St, Pns, M-Th 8:15-5 Landlord vs. tenant issues, limited bankruptcy, tax issues, consumer issues, foreclosures, fair housing, military legal assistance, limited assistance to BP oil spill victims, domestic violence, sexual violence Santa Rosa County First Call For Help: (850)

22 LEGAL ASSISTANCE (continued) Northwest Florida Legal Services S. J St, Pensacola, M-Th 8:30-5 civil cases, domestic violence, elderly, family law, foreclosures, real estate, immigration LIBRARIES-ESCAMBIA Pensacola State College Library 1000 College Blvd Bldg. 20, Pensacola University of West Florida Library University Pkwy Bldg. 32, Pensacola West Florida Public Library System Century Library N. Century Blvd, Century T,W 9-5; Th 12-8; F,S 9-5 Closed Su & M Pensacola Public Library W. Gregory St, Pensacola M-Th 9-8; F,S 9-5; Su 2-7 Southwest Branch Gulf Beach Hwy, Pensacola M-Th 9-8; F,S 9-5 Closed Su Tryon Branch-PSC Campus N. Ninth Ave, Pensacola M-Th 9-8 ; F & S 9-5 Closed Su Westside Library W. Cervantes St, Pensacola M-Th 9-8; F & S 9-5 Closed Su LIBRARIES-SANTA ROSA Gulf Breeze Library Shoreline Dr, Gulf Breeze M 9-5, T-W 11-7, Th 9-1; F 9-5; S 9-1; Su closed Jay Library Booker Ln, Jay M 9-5, T-W 11-7, Th 9-1; F 9-5; S 9-1; Su closed Milton Library Alabama St, Milton M 9-5, T-W 11-7, Th 9-1; F 9-5; S 9-1; Su closed Navarre Library James M. Harvell Rd, Navarre M-Th 10-6, F-S 10-2, Su closed Pace Library Pace Patriot Blvd, Pace M 9-5, T-W 11-7, Th 9-1; F 9-5; S 9-1; Su closed Pensacola State College Library Hwy 90, Bldg. 4100, Milton 22 Escambia County Information: Dial or (850)

23 MEDICAID ACCESS Florida-Medicaid M-F 7:30-3: Pensacola Blvd, Pensacola, M-F 7:30-5 MEDICAL EQUIPMENT Disability Resource Center (CIL) N. Pace Blvd, Pensacola, M-F 8-4:30 MENTAL HEALTH SERVICES-ADULTS Avalon Center Spikes Way, Milton, M-F 8-5, walk-in 8-2. Lakeview Center W. Lakeview Ave, Pensacola, M-F 8-5 Pensacola Bay Baptist Ministry 9999 Chemstrand Rd, Pensacola MENTAL HEALTH SERVICES-CHILDREN Children s Home Society/Kugelman Counseling Pensacola N. Palafox St Milton Stewart St Lakeview Center W. Lakeview Ave, Pensacola Lutheran Services of Florida Pensacola W. Fairfield Dr Milton Willing St MENTAL HEALTH SERVICES-EMERGENCIES Baptist Hospital ER W. Moreno St, Pensacola Bridgeway Center Crisis Stabilization Unit Shell Ave SE, Fort Walton Beach Gulf Breeze Hospital ER Gulf Breeze Pkwy, Gulf Breeze Lakeview Crisis Stabilization Unit W. Avery St, Pensacola Pavilion Johnson Ave, Pensacola Santa Rosa Medical Center ER Berryhill Rd, Milton West Florida Community Care Center Stewart St, Milton West Florida Regional Medical Center ER N. Davis Hwy, Pensacola MENTAL HEALTH SERVICES-RESIDENTIAL Lakeview Center W. Lakeview Ave, Pensacola West Florida Community Care Center Stewart St, Milton Santa Rosa County First Call For Help: (850)

24 MIGRANT ASSISTANCE Migrant Education Assistance ext. 230 Migrant National Assistance Northwest Florida Legal Services S. J St, Pensacola, M-Th 8:30-5 MILITARY ASSISTANCE American Red Cross of Northwest Florida NAS Pensacola Skyhawk Dr Milton Byrom St Emergency Communication (death, baby, etc) Fleet & Family Support Center NAS Pensacola - Bldg NAS Whiting Field - Bldg Navy-Marine Corps Relief Society NAS Pensacola Bldg. 625-D USO Pensacola Airport (8a-8p), Bldg. 625D NAS Pensacola PARENTING EDUCATION Children s Home Society/Kugelman Counseling Pensacola N. Palafox St Milton Stewart St Community Action Program (CAP) N. Palafox St, Pensacola, M-F 8-5 Community Drug and Alcohol Council N. 9th Ave, Pensacola, Savvy Parent Program FDLRS/Parent Services Parents of special needs children or (888) Families Count Santa Rosa County Escambia County Healthy Families Escambia Santa Rosa For pregnant women or newborns up to 2 weeks old. Healthy Start (Prenatal to 3 years old) Escambia County Century Molino Lutheran Services of Florida (ages 8-17 yrs) Pensacola W. Fairfield Dr Milton Willing St Mom s Club of Pace & Milton Woodbine United Methodist, Pace, 2nd Mon 10 Mom s Club of Pensacola Gull Pointe Community Center Pensacola Parents of Multiples Sacred Heart, 1st Th, Escambia County Information: Dial or (850)

25 PREGNANCY COUNSELING Pregnancy Options Line N. Davis Hwy, Pensacola Alpha Center, Inc. (appts only) Pernella Rd, Pensacola Bethany Christian Services E. Olive Rd, Pensacola Catholic Charities Adoption Services N. 6th Ave, Pensacola Children s Home Society (teens and adoptions) Pensacola N. Palafox St Milton Stewart St Healthy Families (prenatal to 2 weeks old) Escambia Santa Rosa (appts only) Healthy Start Program (prenatal to 3 yrs) Escambia Molino Santa Rosa Improved Pregnancy Outcome Program W. Fairfield Dr, Pensacola Pregnancy Resource Center of Pensacola 4801 N. Davis Hwy Pregnancy Resource Center of Milton 5736 Stewart St Safe Harbor Resource Center (24 hrs) E. Gadsden St, Pensacola WIC (food & nutrition for pregnant mothers or mothers with children under 5 years Pensacola Milton Century/Molino (by appt. only) Midway SCHOOLS-ESCAMBIA (Public) Adult Education x242 Alternative Education Career, Technical & Adult Education FDLRS/Child Find Developmental screenings...(888) English As A Second Language (ESOL) Exceptional Student Education George Stone Vocational Center Health Services Migrant Education Assistance ext. 230 Pre-K Disabilities Preschool-Title I Santa Rosa County First Call For Help: (850)

26 SCHOOLS-ESCAMBIA (Public) (continued) Project REACH Provides services to families with school age children for up to a year after they are homeless Project REACH Spanish Project TOUCH x267 Helps homeless children receive necessities School zone information School social worker/visiting teacher School transfers (out of district approval) Southeastern vocational services VPK (4 yr olds) Early Learning Coalition Pensacola State College Main campus Milton campus Warrington campus Adult Basic Education and GED Career & Technical Education Educational Opportunity Center English As A Second Language (ESOL) Vocational education SCHOOLS-SANTA ROSA (Public) Adult Education Community schools Exceptional student education FDLRS/Child Find Developmental screening ages (888) Homeless assistance social worker Infant / Toddler Program-Pre-K disabilities Locklin Technical Center Superintendent Voluntary Pre-Kindergarten (VPK) Early Learning Coalition. 4 year olds. SHELTERS-ABUSED WOMEN FavorHouse - Escambia FavorHouse - Santa Rosa SHELTERS-FAMILIES with CHILDREN Loaves & Fishes E. Lee St, Pensacola Family Promise Alice St, Milton, 9-5 M-F SHELTERS-MEN Emerald Coast Ministries day minimum shelter for drug & alcohol program 30 S 3rd St, Pensacola, 24/7 26 Escambia County Information: Dial or (850)

27 SHELTERS-MEN, (continued) Heavenly Blessing N. T St, Pensacola Master s Touch The Salvation Army (men & women) N. S St, Pns,4pm to 7:30am ID required Check in daily 4pm to 9:30pm, after 9:30 please call Victory House Ministries W. Fairfield Dr, Pensacola, 24/7 Waterfront Rescue Mission W. Main St, Pensacola, Check in 2-2:30 pm SHELTERS-WOMEN Chloe s House Women 18+ with children; call 8-4 Family Promise (families with children, women with children, pregnant women and men with children) 6796 Alice St, Milton Heavenly Blessing N. T St, Pensacola Hope Center for Teens Pregnant teens to age 21 or who have small children Loaves & Fishes Pregnant women or women with children Mary s Shelter Pregnant women 19+, Elberta, Al The Salvation Army (men & women) N. S St, Pns, 4pm -7:30am ID required Check in daily 4pm to 9:30pm, after 9:30 please call Waterfront Rescue Mission SHELTERS-YOUTH Currie House (runaway teens) W. Fairfield Dr, Pensacola Hope Center for Teens Teens to 21 who are pregnant or have small children SHOWERS Alfred-Washburn Center Murphy Ln, Pensacola, M,W-S 10-1 Church On Wheels (ex-offenders) North P St, Pensacola, M, T, Th, F 9-4 Meet the Church SOCIAL SECURITY Social Security Office W. Garden St, Pensacola, M-F 8:30-3:30 Benefits and Supplemental Security Income (SSI) Santa Rosa County First Call For Help: (850)

28 SOCIAL SECURITY (continued) Social Security Office Travel Schedule: Milton Community Center 8-9 am 2nd Tuesday each month 5629 Byrom Center, Milton B.G. Ward Court House 9-10 am 2nd Thursday each month 7500 Century Blvd, Century SUBSTANCE ABUSE SERVICES Alanon / Alateen Alcoholics Anonymous American Self Help Clearinghouse Avalon Center-Milton Emerald Coast Ministry-Pensacola Friary-Gulf Breeze Harbor House Lakeview Center-Pensacola Century Liberty House (men) Pensacola Metro Treatment Center (Methadone Program) 2420 S. Hwy 29, Pensacola Most Excellent Way Meeting schedule: Narcotics Anonymous Meeting schedule: Teen Challenge... Men s Program Women s Program Victory House-formerly Warrington (men) Waterfront Rescue Mission A Christian Recovery Program Men s Shelter Women s Shelter Minimum commitment of 7 months to 1 year long W.I.S.E. (women only) N. 9th Ave, Pensacola, M-F 8-5 TELEPHONE ASSISTANCE Disability Resource Center (CIL) N. Pace Blvd, Pensacola, M-F 8-4:30 Lifeline Assistance Offers those receiving state or federal assistance an affordable telephone connection; available in English and Spanish Message Line See front of Street Survival Guide Used for messages when making appointments 28 Escambia County Information: Dial or (850)

29 TRANSPORTATION Pensacola Bay Transportation McCormick St, Pensacola Dispatch line Escambia County Area Transit (ECAT) W. Fairfield Dr, Pensacola Santa Rosa Taxi VETERANS Veteran Affairs Regional Office Escambia County Veterans Service Veteran Way, Pensacola, M-W 8-4 Santa Rosa County Veterans Service M-F 8-4 Milton Old Bagdad Hwy Gulf Breeze Gulf Breeze Pkwy Veterans Affairs Outpatient Care Veteran Way, Pensacola, walk-ins welcome Veterans Center (Readjustment Counseling) 4504 Twin Oaks Dr, Suite 104, Pensacola Veterans Upward Bound Academic prep assistance for low-income or firstgeneration college students with veteran status 1000 College Blvd, Bldg 6, Rm 651, 8-4:30 M-F WorkForce Escarosa Veterans employment asst, M-F 8-5 VOCATIONAL REHABILITATION 1419 N. Palafox St, Suite B, Pensacola Bayou Blvd, Suite 1C, Pensacola College Blvd, Bldg. 6, Rm. 659, Pns W. Hwy 90, Milton Berryhill Rd, Milton VOTER REGISTRATION Use courthouse as your address if you do not have a permanent address. You must have ID with date of birth and signature to register. Escambia County Election Office Palafox Place, Pensacola, M-F 8-5 Courthouse: 223 Palafox Place, Pensacola Santa Rosa County Election Office Milton Caroline St Gulf Breeze Santa Rosa County First Call For Help: (850)

30 DISASTER OIL SPILL INFORMATION Gulf Coast Claims Facility TTY Field Office for claims: 3960 W. Navy Boulevard, Suite 160, Pns, M-Su 8-7 Florida Claims Help Jeff Atwater, CFO MENTAL HEALTH SUPPORT Lakeview Crisis Line Lakeview Oil Spill website: Suicide Prevention Hotline TALK Veterans Press 1 Substance Abuse & Mental Health Services Administration SAFETY-RELATED ISSUES OSHA OSHA VOLUNTEER OPPORTUNITIES Volunteer Florida FL-HELP-1 WAGE & HOUR ISSUES U.S. Dept of Labor (Wage/Hour) Human Relations Commission Addressing the Emotional Impact Watch for signs of unusual stress Changes in energy level Increased irritability Change in sleep patterns or appetite Increased crying or mood changes Find methods of relief Eat healthy foods, drink plenty of water Exercise regularly Reduce levels of caffeine Reduce or eliminate alcohol consumption Get plenty of sleep Seek professional help Call the Lakeview Crisis Line Escambia County Information: Dial or (850)

31 HELPFUL NUMBERS & HOT LINES EMERGENCY & LAW ENFORCEMENT Ambulance, Fire/Rescue, Police, Sheriff Escambia Co Sheriff s Department Victims Advocates Milton Police Department Pensacola Police Department Santa Rosa Co Sheriff s Department Victims Advocates CRISIS HOTLINES Favor House Domestic Violence Escambia DV Crisis Line Santa Rosa DV Crisis Line Help Line Crisis 24/ National Suicide Prevention Lifeline TALK Rape Line RAPE(7273) TEEN HOT LINES Boy s Town Crisis Line Covenant House Crisis Line Currie House Runaway Teens National Runaway Switchboard Health Department QUICK REFERENCE Abortion Alternative Hotline Abuse Registry Children, Disabled & Elderly Domestic Abuse TTY* Alcoholics Anonymous Blind Services Family Health Line of Florida Information and Referral 211 Escambia or Escambia TTY Santa Rosa First Call For Help Florida Relay* TTY* Gamblers Anonymous Migrant National Assistance Narcotics Anonymous Meetings: Sexually Transmitted Diseases State of Florida... Santa Rosa County First Call For Help: (850)

32 Street Survival Guide-January 2011 Printing of this publication was funded by the Early Learning Coalition of Escambia County

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