Introduction. It is my pleasure to welcome you to the 35 th Airline/Air Traffic Services (ATS) Safety Forum at our new venue, the Sofitel in Brisbane.

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2 Introduction It is my pleasure to welcome you to the 35 th Airline/Air Traffic Services (ATS) Safety Forum at our new venue, the Sofitel in Brisbane. This two-day event brings together aviation safety specialists, safety managers, operational managers and pilots with safety portfolios from across the Asia-Pacific region. We are fortunate to have a variety of delegates from international, domestic and regional airlines, as well as aviation specialists from air navigation service providers, airports, industry agencies and associations. I am excited to be exploring an exciting and prominent topic this year and looking at the range of new users that will eventually utilise Australian airspace, and how we can manage these as an industry. This includes workshopping the risks associated with these new entrants, but also how we can encourage this emerging trend in aviation. We are fortunate to have a number of expert speakers who can talk to this theme from a variety of backgrounds, including air traffic control, airlines, government agencies and aircraft manufacturers. Their knowledge and experiences, combined with your opinions and suggestions, will ultimately make an impact on the safety of our industry and the travelling public, which is why Airservices continues to support and facilitate forums such as this. Crucial to the success of this forum is developing and delivering on actions and making an impact to the industry. I am pleased that my team is continuing to work with the industry to enhance safety, based on the outcomes and actions from previous forums. Some examples of this are; working with industry on enhancing runway safety, collaborating on safety communication and promotion, reducing the risk of callsign confusion and sharing data to reduce the risk of go-arounds. All of this work are outcomes from the last Airline/ATS Safety Forum and I am excited to see the outcomes of this year s forum. I thank you for your attendance and encourage you to take the opportunity to network, collaborate, learn and participate over the next two days. Rob Weaver Executive General Manager, Safety and Assurance Airservices 2 35 th Airline/ATS Safety Forum

3 Program Overview THURSDAY 24 MAY Time Activity Sign in for delegates and arrival tea and coffee Welcome and introductions Forum opening address Analysis of our safety performance Morning tea and refreshments Using data to drive improvements - runway safety and understanding the big picture Remotely piloted aircraft systems (RPAS) - what does the information show us? RPAS Operational Risks - an air traffic controller perspective Lunch break Case study: ATSB investigation into a loss of control involving RPAS near Ballina/Byron Panel discussion: the future of manned and unmanned aircraft Afternoon tea and refreshments Workshop: Building the wider risk picture and what can we do? Summary of day one activities Cocktail function FRIDAY 25 MAY Time Activity Sign in for delegates and arrival tea and coffee Introduction to day two OneSky Program Update and unpacking the safety benefits Case study: Queensland Police, RPAS and the XXI (2018) Commonwealth Games Airspace users in the next ten years: what can we expect? Morning tea and refreshments ATC - Pilot Miscommunication Workshop: Developing a shared mental model Lunch break Panel discussion: Ask an air traffic controller Interference from A380 s at the Sydney ILS - An Airservices Review Afternoon tea and refreshments Workshop: next steps and industry action planning Summary of workshops, actions and closing address 35 th Airline/ATS Safety Forum 3

4 Brisbane and the Sofitel WELCOME TO SUNNY BRISBANE, THE CAPITAL OF THE AUSTRALIAN STATE, QUEENSLAND! Brisbane is blessed with idyllic subtropical weather all year round with award-winning cuisine, scenic tourist areas and plenty to explore all over the city. The Sofitel Brisbane is the home of the 35th Airline/ATS Safety Forum and offers excellent accommodation for our visitors. With on-site fitness and recreation facilities, large hotel rooms and excellent dining options, this venue promises to be an outstanding space for our forum. Public Transport Getting around Brisbane is easy, with many options including buses, trains and taxi s. Electricity Brisbane uses 240 volt outlets. For guests from other countries, adapters are required for 100 volt electrical appliances. Time Zone Brisbane is 10 hours ahead of Greenwich Mean Time (GMT). Taxes Australia has a Goods and Services Tax (GST) of 10 per cent, which is included in the price of all goods and services. Tipping Throughout Brisbane and Australia, feel free to tip in proportion to your satisfaction with your service. Tips are not expected, but you may show you were happy with a service by adding a tip of 10 per cent in restaurants and taxis. Language While English is the official language of Australia, many residents of this multicultural country also speak a variety of other languages. Dress Code Brisbane s vibe is friendly and relaxed, which for the most part, so is its dress code. However, for evenings out, don t be surprised to discover that some restaurants have dress codes (such as no flip-flops or shorts) th Airline/ATS Safety Forum

5 Agenda: Thursday, 24 May Day One Time Activity Sign in for delegates and arrival tea/coffee Welcome and introductions Will Kerr Airservices Airservices will officially open the forum, provide an overview of the agenda highlights, introduce the forum support team and discuss the logistics for the day Forum opening address Rob Weaver Airservices The Executive General Manager of Safety and Assurance will officially open the forum by setting the scene, introducing the forum theme and how delegates can contribute Analysis of our safety performance Elizabeth Culver Airservices This session analyses the safety performance of all operators in Australian airspace and takes a deep dive into the findings from this analysis Morning tea and refreshments Using data to drive improvements - runway safety and understanding the big picture Mu Yan Airservices Airservices has done a considerable amount of work to deliver safety improvements based on data and from working with our stakeholders. This presentation focuses on the work Airservices has done recently and our future plans to enhance industry-wide understanding of risks, particularly relating to runway safety Remotely piloted aircraft systems (RPAS) - what does the information show us? Dr Terry O Bree Australian Transport Safety Bureau (ATSB) The ATSB has a substantial amount of data on RPAS occurrences. The ATSB will present this data, focusing on trends and hotspots where RPAS occurrences are common RPAS Operational Risks - an air traffic controller perspective Neil Roduner Airservices Continuing on the focus on RPAS, this presentation focuses on the risks that RPAS present to an air traffic controller Lunch break Case study: ATSB investigation into a loss of control involving RPAS near Ballina/Byron Sarah Fien ATSB In 2016, a Pulse Aerospace Vapor 55 RPA was operating a test flight at Lighthouse Beach in Ballina, NSW. The operator of the RPA lost contact with the device with both controls and sight. The RPA was never found despite an extensive search. This presentation will focus on the investigation by the ATSB include the difference aspects that were in play as a first of type investigation into this growing airspace user. 35 th Airline/ATS Safety Forum 5

6 Agenda: Thursday, 24 May Time Activity Panel discussion: the future of manned and unmanned aircraft Andrew Duggan Insitu Pacific Sarah Druce Airways NZ Adam Welsh DJI Facilitator: Claire Marrison Airservices This panel discussion brings together experts in the field of manned and unmanned aircraft where panellists will jointly discuss the research into this pertinent topic, as well as their own personal insights. Delegates will also have the opportunity to ask questions to the panel Afternoon tea and refreshments Workshop: Building the wider risk picture and what can we do? Will Kerr Airservices Prior to the forum, delegates were invited to complete a survey to identify top safety issues and risks that they currently see. This workshop looks at the survey results and expands on how these issues and/or risks can be reduced/resolved Summary of day one activities Will Kerr Airservices Cocktail function Lobby 3, Sofitel Brisbane Dress code: smart casual Please join us for canape s and drinks to network and get to know those attending the 35 th Airline/ATS Safety Forum th Airline/ATS Safety Forum

7 Agenda: Friday, 25 May Day Two Time Activity Sign in for delegates and arrival tea and coffee Introduction to day two Will Kerr Airservices The next five years in air traffic management Stephen Angus Airservices Airservices is transforming, with new systems and approaches presenting a significant change in how we will provide more flexible, scalable and agile and safe air traffic control services in Australia. This presentation will explore the safety benefits of Airservices 5 Year ATM Service Plan, OneSKY and future Air Traffic Management opportunities Case study: Queensland Police, RPAS and the XXI (2018) Commonwealth Games John Hildebrand Queensland Police Services Australia recently played host to the 2018 Commonwealth Games on the Gold Coast, Queensland, where the states police force were equipped with technology to detect and disable drones flying around the games. This session presents a case study on the work required to implement this technology and its subsequent use Airspace users in the next ten years: what can we expect? Reece Clothier Boeing Research and Technology Australia Our industry will change dramatically over the next decade. This presentation will look at what exactly we can expect to see during this time period and how we can prepare for it Morning tea and refreshments ATC - Pilot Miscommunication Dr Brett Molesworth University of NSW The University of NSW has completed research investigating miscommunication in both general aviation and commercial aviation, paying particular attention to the language background of the pilots, the number of items in each transmission (information density), the phase of flight and the nature of the error. This presentation will focus on the results of this research Workshop: Developing a shared mental model Greg McLean Airservices Claire Marrison Airservices One of the limitations currently being seen by Airservices and operators is the lack of understanding between the differences of both pilots and air traffic controllers. This workshop looks at how an industry-wide shared mental model can be developed in Australia to alleviate this limitation Lunch break 35 th Airline/ATS Safety Forum 7

8 Agenda: Friday, 25 May Time Activity Panel discussion: Ask an air traffic controller Markus Johnston Airservices Ben Cureton Airservices Andrew Smith Airservices Jeremy Sutton Airservices Facilitator: Chris McCormack Airservices This panel discussion allows delegates to ask any questions they have of air traffic controllers in attendance at the forum. For those delegates who would prefer to anonymously ask their question/s, there will be a space at the forum venue where you can write down your questions and the facilitator will ask on your behalf Interference from A380 s at the Sydney ILS Will Kerr Airservices Airservices have recently done a review into an increase in the number of occurrences where aircraft have descended below the published glide path when conducting an ILS approach into Sydney runway 16R. This presentation shows the findings from this review and the subsequent actions Afternoon tea and refreshments Workshop: next steps and industry action planning Mu Yan Airservices With all of the information presented at the forum, this workshop will allow delegates to document and identify what the next steps are and develop a comprehensive action plan, which prioritises actions and assigns owners Forum closed 8 35 th Airline/ATS Safety Forum

9 Stephen Angus Executive General Manager, Air Navigation Services Airservices Stephen has a diverse operational and leadership background in aviation starting with Airservices as an Flight Service Officer and Air Traffic Controller. Stephen also has a background in ATC training, team leader roles and operational management positions based in Melbourne. Since 2005, Stephen has held a range of executive positions within Airservices, including airspace regulation, national operations and safety. In 2014, Stephen joined Inmarsat Global as Senior Director Policy, Safety and Operational Services, which involved the development of satellite communications, particularly for oceanic operations. Stephen also worked in the resources industry conducting safety performance reviews. He worked closely with the Flight Safety Foundation before re-joining Airservices in July 2016 as the Executive General Manager Air Navigation Services. Air Navigation Services is a 24/7 operation contributing to the Australian economy, the aviation industry and the community providing aeronautical data, telecommunications, engineering, technical, air traffic control and navigation services. Air traffic controllers manage over 150 million passengers on more than four million flights every year. 35 th Airline/ATS Safety Forum 9

10 Rob Weaver Executive General Manager, Safety and Assurance Airservices Rob Weaver is the Executive General Manager of the Safety and Assurance group, commencing with Airservices in 2008 and joining the Airservices Executive team in In his role, Rob is responsible for leading a team to maintain standards and systems for safety, business continuity management and governance, risk and compliance to enable Airservices to meet its business objectives and drive continuous improvement. As part of the Executive, Rob provides independent safety assurance for Airservices and also advises the Chief Executive on all matters related to operational and work health and safety. Rob is the former chair the Asia Pacific Safety Work Group for the Civil Air Navigation Services Organisation (CANSO) and was previously a member of the Steering Committee for the Global Safety Standing Committee of CANSO. Prior to joining Airservices, Rob worked in safety management at UK NATS and also delivered safety and software assurance courses for EUROCONTROL. Rob holds a PhD in safety critical systems from the University of York where he has previously taught and conducted research in this field th Airline/ATS Safety Forum

11 Dr Reece Clothier Principal Researcher Boeing Research and Technology Dr Reece Clothier is a Principal Researcher at Boeing Research & Technology Australia, President of the Australian Association for Unmanned Systems, and Honorary Associate Professor at RMIT University. Reece has a Bachelor s Degree in Engineering (Aerospace Avionics) and PhD in the design and certification of Unmanned Aircraft Systems. Dr Clothier is recognised as a world leading researcher in the safety management and regulation of the emerging autonomous aviation sector. He was a visiting researcher at NASA Ames and Langley, where he supported research in UAS ATM and airworthiness. Dr Clothier has established, led and continues to actively support numerous national and international forums on the regulation of the drone sector. Reece was the former Industry Co-chair of the Civil Aviation Safety Authority, Standards Consultative Sub-Committee for Unmanned Systems and currently serves on the General Aviation Advisory Group, which directly advises the Federal Minister of Transport and Infrastructure. In 2016 Dr Clothier was awarded the Outstanding Next Generation Professional at the Aviation/Aerospace Australia National Awards in recognition of his contribution to the Australian drone industry. 35 th Airline/ATS Safety Forum 11

12 Elizabeth Culver Safety Performance Analyst Airservices Elizabeth is a Safety Performance Analyst within the Safety and Assurance group at Airservices. Starting her aviation career as a pilot, she has worked in various roles including a flight instructor and operations coordinator in the general aviation sector, before joining Airservices in 2015 to broaden her aviation experience. In her current role, Elizabeth prepares ongoing reporting and analysis on Airservices operational safety performance. She also manages the overall quality assurance process for Airservices. To support the monitoring of aviation safety risk, Elizabeth provides regular reporting of passenger numbers, movements and occurrences at Australian airports. Elizabeth is passionate about both aviation and safety. She is actively involved in ongoing engagement with aviation industry and proactively identifying contributing factors to safety occurrences. Elizabeth holds a Bachelor of Business and is currently completing a post-graduate degree in Aviation Human Factors. Elizabeth has a broad range of interests, such as hiking and learning about Australia s involvement in the space industry th Airline/ATS Safety Forum

13 Ben Cureton Air Traffic Controller Airservices Ben has always held a close association with the aviation industry since he was a young boy, with two airline pilots in the family. His one year old son is now showing an obsessive fascination in overflying aircraft and if that interest continues to hold, Ben will likely be working for a long time yet to pay for future flying lessons! After graduating with a Bachelor of Physiotherapy, Ben made the rather illogical career jump to air traffic control in 2008 and has not looked back. In his current role, Ben works the enroute sectors between Gosford and Coffs Harbour, encompassing the busy Sydney to Brisbane/ Gold Coast jet corridor and RAAF WLM operations, as well as international traffic arriving and departing Sydney to the East for New Zealand, South Pacific and North America. Ben enjoys the dynamic nature of ATC and finds it especially rewarding to see his team come together during weather to ensure safe operations despite the increased complexity of the traffic picture, working closely with RAAF Williamtown and Sydney Terminal Control Unit controllers in doing so. Over the past three years, Ben has overseen the training and licencing of controllers in his unit and has enjoyed being able to mentor new recruits and issue them with their initial ATC licence, a significant milestone and the beginning of a rewarding career in aviation. Ben is also involved with the OneSky project as an SME for High Density Enroute operations. Ben believes that much can be gained from pilots and controllers facilitating a better understanding of each other s roles and limitations and that safety data-sharing between airlines and ANSP s is key to improving safety outcomes. 35 th Airline/ATS Safety Forum 13

14 Sarah Druce Operational Safety Manager Airways NZ Sarah is the Operational Safety Manager at Airways New Zealand, which is primarily responsible for safety occurrence investigations under CAR Part 12 requirements, proactive reviews to drive safety improvements, independent review of safety assessments and cases, Safety Management System coordination, independent assurance, reporting and operational safety data processing. Starting with Airways NZ in November 2017, Sarah brings over sixteen years of experience within the aviation industry. She started as an air traffic controller in the Royal Air Force (RAF) for tower, radar and en-route, working with fast jets, helicopters, heavy multiengine aircraft and drone implementation. Sarah discovered a passion for safety management and decided to formalise her training by gaining a Masters in Air Safety Management with distinction. For her dissertation, Sarah created a Learning Culture Assessment Tool to be used within air traffic control, presenting her dissertation at the ANZSASI conference in June In her final years with the RAF, Sarah was posted at the Military Aviation Authority (MAA) to work on ATC occurrences, trending, investigations and flight safety education as well as sitting on the UK Airprox Board. Sarah and her family moved to New Zealand in November 2017 to start work with Airways NZ th Airline/ATS Safety Forum

15 Andrew Duggan General Manager Insitu Pacific Mr Duggan was appointed to the role of Managing Director Insitu Pacific on the establishment of the company in Australia during July In this role he has led the newly formed Insitu Pacific through a significant growth period, capturing major Unmanned Aircraft Systems (UAS) contracts with Defence Forces in Australia, Singapore, Japan, Malaysia and the UAE. Prior to this, Mr Duggan was the Senior Manager Unmanned Systems Operations managing Boeing Defence Australia s (BDA) Unmanned Systems focused business from January 2007 through to the transition to Insitu Pacific in During this period he led the capture and execution of the Australian Army ScanEagle contracts in Iraq and Afghanistan. Mr Duggan joined Boeing Defence Australia (BDA) in 2000 and worked initially in Analysis, Modeling & Simulation before moving into a Business Development Manager role working on a number of UAS and Helicopter projects. He then formed the new Advanced Unmanned Systems group in Mr Duggan was then appointed Senior Manager Unmanned Systems Operations in 2007 to manage BDA s Unmanned Systems focused business. Mr Duggan graduated from the Royal Military College, Duntroon as an Australian Army Officer into Intelligence Corps. and has extensive experience in the application of UAS across a range of joint military operations and scenarios. 35 th Airline/ATS Safety Forum 15

16 Sarah Fien Senior Transport Safety Investigator ATSB Sarah is a Senior Transport Safety Investigator at the ATSB with over five years of investigation experience in aviation incidents and accidents across a broad spectrum of occurrences. Having over 240 investigation reports published, eight of the nine Remotely Piloted Aircraft System (RPAS) investigations have been completed by Sarah. Prior to joining the ATSB, most of Sarah s career was in the Information Technology (IT) industry as a programmer and project manager. She then took some time away from IT and gained her commercial pilot licence, working in general aviation as a charter pilot and flight instructor. In 2009, Sarah was appointed as the Operations Manager of Brindabella Airlines, based in Canberra. Sarah has also completed emergency manoeuvre training and went on to compete in aerobatics in the Pitts Special. Sarah has completed a Bachelor of Science, majoring in Mathematics, a Graduate Diploma of Education (Mathematics) and a Graduate Certificate of Electrical Engineering. All of these degrees has allowed Sarah to draw on these skills and put these into practice at the ATSB. Sarah loves the challenges of working in aviation and is fortunate to meet dedicated and passionate people across the breadth of the industry. Any day she gets to do some flight or radar data analysis is a good day for Sarah th Airline/ATS Safety Forum

17 John Hildebrand Aviation Security Coordinator Queensland Police Service John has been a police officer for 28 years and has just completed the role of senior project officer for the development and deployment of a counter drone capability for the Commonwealth Games on the Gold Coast in A counter drone capability has never been deployed in Australia or at any previous Commonwealth Games. In addition to his policing experience, John was chosen for this role due to his external experience as a fixed wing pilot and commercial drone operator including as a CASA certified remote pilot training organisation. John has an Executive Master of Business Administration from Bond University and is about to commence a Masters of Terrorism and Security with Charles Sturt University. John is passionate about aviation and the counter drone industry and continues in this space external to the Queensland Police Service. 35 th Airline/ATS Safety Forum 17

18 Markus Johnston Air Traffic Controller Airservices Markus has worked for Airservices for three and a half years and held an ATC licence for the last two, after completing an intensive 18 months of training. Based in Brisbane Centre, he is an oceanic specialist and works the airspace off the east coast of Australia running from as far north as Nauru to just south of Tasmania. Working closely with international colleagues from New Zealand, Fiji, Papua New Guinea, the United States, Solomon Islands, Nauru and New Caledonia, Markus is part of the small team which ensures the safety of flights across the Pacific. As an oceanic controller, Markus areas of expertise include procedural separation standards, CPDLC (Controller-Pilot Data Link Communications), ADS-C (Automatic Dependent Surveillance Contract) AIDC (ATS Inter-facility Data Communications) and HF as third party communications. Markus thoroughly enjoys the technical aspects of his role, troubleshooting problems and designing solutions to improve oceanic ATC service delivery. He is currently involved in a number of internal projects and initiatives working on improvements and efficiencies for oceanic flights and controllers. As a commercial aviation enthusiast and avid reader of Australian Aviation, Markus is usually one of the first to know when an airline is changing its capacity or frequency on a route, when new routes are commencing, when new aircraft are being delivered and when older fleets are being retired. Outside of work, Markus likes to travel and his goal is to see as much of the world as possible th Airline/ATS Safety Forum

19 Will Kerr Safety Surveillance Manager Airservices Will is currently the Safety Surveillance Manager at Airservices Australia, a position he has held since November In this role, he is responsible for providing independent safety oversight across Airservices operations through the development, coordination and execution of the safety surveillance program. The scope of the role includes operational safety, WHS and safety change assurance. Will has an Executive Master in Public Administration from the University of Sydney, a BSc (Hons) in Human Factors from Loughborough University, and a Diploma in Transport Safety Investigations from the Australian Transport Safety Bureau (ATSB). Will has extensive experience across a variety of domains and high hazard industries and has held senior safety positions in NSW Government, Virgin Atlantic, Qantas and the ATSB. Will s areas of expertise include human factors, safety assurance, risk management, safety investigations, safety management systems and policy. Will is passionate about both aviation and safety, especially the complex system nature of aviation where multiple actors (including airlines, MROs, ground handlers, ATC, airports and the regulator) must interact to produce safe outcomes. It is this complexity and a desire to make it better, more efficient and safer that gives Will enjoyment from working in aviation. Will lives in Sydney with his understanding wife and two children. 35 th Airline/ATS Safety Forum 19

20 Claire Marrison Standards and Systems Manager Airservices Claire works for Airservices Australia, Australia s air navigation service provider. Claire leads a group who oversees the organisation s safety and environment strategies, Safety (service delivery and Work Health & Safety) and Environment Management Systems. Claire is the co-chair of the Civil Air Navigation Services Organisation (CANSO) s Future Safety Development Working Group. CANSO is the global industry body which represents Air Navigation Service Providers. The Future Safety Development Working Group allows ANSPs to work together to develop their safety management approaches and address potential future safety issues in a collaborative manner. Claire was a key member of the ICAO Task Force on Fatigue Management and also represented CANSO on the Safety Management Panel in its development of Annex 19. Prior to working for Airservices, Claire worked as an air safety investigator and also conducted research which resulted in regulatory change in aircraft cabin safety. Claire has undergraduate and post graduate degrees in Psychology and a PhD in a human factors discipline th Airline/ATS Safety Forum

21 Chris McCormack ATC Line Manager Airservices As an ATC Line Manager, Chris has a fairly diverse role, managing people and portfolios as well as maintaining a Shift Manager endorsement in enroute airspace at Brisbane s Air Traffic Services Centre (ATSC). His journey in the aviation industry began as an Aircraft Maintenance Engineer with Ansett Australia in 1996, where he enjoyed working in heavy maintenance for the fleet of B737s, A320s and even BAe146s until late in From there, Chris joined Airservices and spent ten years as an Oceanic controller, training specialist and eventually check controller. Chis currently holds the Safety Portfolio for a few of the enroute ATC groups, which involves managing the groups risk assessments, working with the procedures specialists to ensure that operational change management is handled safely and ensuring safety occurrences are correctly reported and reviewed. Another role that Chris holds is the manager of Airservices International Programs team. This team facilitates capacity and capability building activities and training for neighbouring Air Navigation Service Providers when requested. Through this role, he has had the opportunity to work with countries such as Indonesia, Papua New Guinea, Fiji, Nauru, Solomon Islands, New Zealand and the United States to improve safety and to standardise ATC procedures. Managing a group of Air Traffic Controllers is also a rewarding experience. The controllers that Chris works with are highly motivated to provide the safest and most efficient service possible to the wide variety of customers. 35 th Airline/ATS Safety Forum 21

22 Greg McLean Human Factors Lead Airservices Greg is a Human Factors professional with over ten years of experience specialising in aviation and Defence operations. In his current role as the Human Factors Lead at Airservices, he is responsible for driving the design, development and implementation of major enhancements to Airservices Human Factors programs. During his time at Airservices, Greg has provided Human Factors services to multiple large scale acquisition projects, as well as a wide variety of air traffic control and aviation rescue fire fighting operational initiatives. He has also contributed to ATC occurrence investigation analysis and reporting. Greg s previous roles have also included human sciences support to the Defence Science & Technology Group as well as the Murdoch Children s Research Centre. Greg s career highlights include a six month deployment to the Middle East supporting Australian Defence Force troops in Afghanistan, participating in Exercise Red Flag in Alaska, and coordinating the Human Factors contribution to the OneSky Australia program. Greg completed his PhD in Cognitive Science at Macquarie University and is focused on transforming valuable insights from human sciences research into pragmatic and practical outcomes for a safe, efficient, and effective aviation industry th Airline/ATS Safety Forum

23 Dr Brett Molesworth Senior Lecturer University of NSW Brett Molesworth is an Associate Professor in the School of Aviation at UNSW Sydney. He is a Human Factors specialist with qualifications in Psychology (PhD and is a registered Psychologist in Australia) and in Aviation (BAv Hons and Commercial Pilot Licence). Brett s research focuses on understanding human performance in complex socio-technical environments, with a particular emphasis on the factors that influence individuals at-risk behaviour (risk management). To this end, Brett studies human performance in three main areas, namely: road, aviation and medicine. Some notable research achievements in the area of aviation include: developing an Implicit Association Test that can be used to predict pilots propensity for risky flight behaviour developing a cognitive based training method to improve pilots risk management behaviour (and young drivers speed management behaviour) quantifying the effect of in-cabin aircraft noise on pilots high order cognitive skills such as memory articulating the effectiveness of the pre-flight safety briefing employed by airlines investigating the link between noise, language background, and communication performance between air traffic controller and pilots. Brett enjoys the challenge associated with conducting high quality research, and acquiring new knowledge from this research. He also gets great pleasure from imparting this knowledge and helping students learn about human performance in aviation. 35 th Airline/ATS Safety Forum 23

24 Dr Terry O Bree Senior Transport Safety Investigator ATSB Dr Terry O Bree is a senior transport safety investigator at the Australian Transport Safety Bureau (ATSB) and is primarily focused on aviation safety occurrence data analysis and research. Terry obtained a PhD in soft condensed matter physics from RMIT University in 2007 before commencing a post-doctoral fellowship in France working on the BOUSSOLE project a joint undertaking between the European space agency, NASA and several other French institutes. Following this, he spent two years at a consultancy firm in Melbourne before moving to Canberra to become a Technical Intelligence Analyst at the Defence Intelligence Organisation. In 2015, Terry left Defence and began working with the ATSB. At the ATSB, Terry has published several aviation research investigations, including two concerning RPAS-related occurrences; contributed analysis to dozens of aviation occurrence investigations; and drafted a submission for, and represented the ATSB at the Senate Inquiry into regulatory requirements of the safe use of RPAS. Terry most enjoys the contribution the work makes to the improvement of aviation safety th Airline/ATS Safety Forum

25 Neil Roduner Senior ATS Specialist Airservices Neil is a Senior Air Traffic Services (ATS) Specialist within the Operations Standards and Assurance unit at Airservices. In his career, Neil joined the Royal Australian Air Force (RAAF) as an air traffic controller in 1985, serving primarily at Williamtown and Townsville. In 1995, he joined Airservices, holding endorsements at Bankstown, Camden, Hoxton Park, Tamworth and Rockhampton. His current role is focused on ensuring that air traffic control procedures and operational standards meet ICAO requirements, Civil Aviation Safety Regulations and the applicable parts of the Manual of Operations Standards (MOS). This includes making changes and undertaking reviews of the Manual of Air Traffic Services (MATS), National ATS Procedures Manual (NAPM), National ATS Administration Manual (NAAM) and the Aeronautical Information Package (AIP). Neil also makes improvements and corrective actions as outcomes to investigation findings and recommendations, liaision and consultation with stakeholders to develop and standardise ATS design issues as well as coordinating with air traffic controllers on changes to the rule set. Neil has been the Continuous Service Improvement Officer for Regional Towers and initially managed all RPAS controlled airspace requests for Airservices. He is also a holder of a Recreational Pilot s Licence (RPL). 35 th Airline/ATS Safety Forum 25

26 Andrew Smith Air Traffic Controller Airservices Andrew has been within the aviation industry for over 15 years, with time spent between Melbourne and Brisbane as an air traffic controller. Currently he is shift manager at Brisbane Tower, who oversees the safety portfolio. This role encompasses the review of procedures to ensure they are in line with national practices, as well as being captured by the risk assessments for Brisbane Tower. Additionally the role is responsible for occurrence reporting, reviewing and investigating were required. Andrew has seen significant changes over the years, especially at Brisbane Tower, which is what Andrew enjoys. This includes the implementation of the Integrated Tower Automation Suite (INTAS), growth in traffic levels and now the planning for the new parallel runway. These changes have required him to focus on changing his team s attitude to meet the challenges each new change has brought. The ongoing challenges of working within an industry that has experienced prolonged growth is what Andrew has enjoyed most during this career as an air traffic controller. Managing to move an ever increasing amount of air traffic while maintaining the high level of safety expected by the aviation industry is a rewarding experience for him. This, coupled with the strong team environment within the tower stream of Airservices, makes it an enjoyable and satisfying place to work th Airline/ATS Safety Forum

27 Jeremy Sutton Air Traffic Controller Airservices Jeremy Sutton is an Air Traffic Controller with Airservices Australia, where he controls aircraft within Cairns Terminal Control Unit (TCU) from Brisbane Air Traffic Service Centre (ATSC). Beginning his air traffic control career in the Australian Army in 1996, Jeremy was transferred to the Royal Australian Air Force (RAAF) in 1998 as part of the absorption of all military air traffic controllers. During his time with the Australian Defence Force (ADF), Jeremy was posted to a number of locations including Darwin, Pearce (Perth), Oakey, Tindal (Katherine) and Baghdad. In 2013, Jeremy joined Airservices to take up a position within the Cairns TCU. Jeremy has been involved in a number of projects during this time at Airservices, including the implementation of the Integrated Tower Automation Suite (INTAS) at the Cairns Control Tower and the relocation of the Cairns TCU to the Brisbane ATSC. In Jeremy s downtime, he enjoys camping with his family and mountain bike riding. 35 th Airline/ATS Safety Forum 27

28 Adam Welsh Head of Public Policy APAC DJI Adam Welsh is the Asia Pacific head of public policy for DJI, a Chinese technology company manufacturing unmanned aerial vehicles (UAV) for aerial photography and videography, as well as flight platforms, cameras, propulsion systems, camera stabilisers and flight control systems. Working for more than 17 years on policy and regulatory issues within the Asia region, Adam s work has spanned emerging technology issues. This includes cloud computing, data privacy and energy policy, to the future of payment processing, fintech and the sharing economy. Currently based in Canberra, Adam has lived and worked in Southeast Asia for the past 16 years. He has a Masters in International Relations and Economics from the John Hopkins School of Advanced International Studies. Smart and sensible folks who are focused on making innovation safe is what Adam loves most about aviation and in his spare time, he enjoys flying drones and riding bikes, although not at the same time th Airline/ATS Safety Forum

29 Mu Yan Safety Performance Analysis Manager Airservices Yan is the Safety Performance Analysis Manager at Airservices. In this role, Yan is responsible for ensuring the availability and accessibility of accurate and valid safety data used in safety assurance, and providing safety intelligence to inform the decisions for improving the safety performance of Airservices and the aviation industry. Yan has over 13 years of experience in the industry, having worked in various roles in safety management, project management, international business development, corporate strategic planning and procurement. She has also been involved in promoting the development of air traffic safety management capabilities in the Asia Pacific region. Yan has worked in the consulting industry, providing advisory service to clients in Defence and aviation industry. Yan s areas of expertise include project management, satellite technologies for air navigation, risk management, safety management systems, aviation regulatory frameworks and supply chain management. Yan has a Masters in Business Administration (MBA), Bachelor of Engineering and Bachelor of Commerce from the Australian National University (ANU). Yan is passionate about applying innovative technology solutions and processes to enhance aviation safety and efficiency outcomes. She is also a new mother and enjoys reading history. 35 th Airline/ATS Safety Forum 29

30 Conclusion On a final note... Thank you for participating in the 35th Airline/ATS Safety Forum. We hope you have enjoyed the forum and found it valuable. Before you depart, we kindly ask that you: check the table and ensure you take all of you personal belongings with you leave your name tag on the table for us to collect provide us with a copy of your business card so we have your current contact details. In the coming weeks, we will send you the following: a post event survey so you can provide feedback on your forum experience and how we can improve future events a link to a portal containing copies of the forum presentations a summary of the forum outcomes and actions. In the interim, if you have any questions, comments or feedback, please don t hesitate to contact us at safety.forum@airservicesaustralia.com th Airline/ATS Safety Forum