The Cruise Outlet - Hamden, CT

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1 The Cruise Outlet - Hamden, CT The Cruise Outlet 2010 Exclusive & Important Information for our Clients who are sailing on the Royal Caribbean Cruise Line Allure of the Seas and Oasis of the Seas T 16 decks high This information is exclusive to Clients of The Cruise Outlet, it is copyrighted and is not allowed to be reprinted without written permission. Information herein is in reference to The Oasis of the Seas which began sailing December 2009 and the Allure of the Seas which began sailing in December Names of various venues, food establishments, and other locations on the ship may differ on the two ships, but the locations, items and other related material is similar. Prices provided here within is regarded as a guide and subject to change without notice as of January 1, 2010 Oasis of the Seas SM was Royal Caribbean s first ship to introduce a "neighborhood" concept onboard. It means that guests will have the opportunity to seek out relevant experiences based on their personal styles, preferences or moods! For more than three years, architects, designers and dreamers pushed the envelopes, testing the limits. When the Oasis of the Seas was introduced, it came with the most unique and varied collection of entertainment and activities ever offered for guests. From Broadway shows and heart-pounding diving and acrobatic exhibitions, to sidesplitting comedy acts and popular theme nights and parades, the world s largest and most revolutionary cruise ship will truly offer something to entertain all ages, interests and personalities Because of the complexity and size of these ships, we have put this guide together for you to assist you through many important things to fully enjoy all that the Oasis and Allure have to offer. RCCL has made the system for dealing with many things on the ship so much easier and ecologically friendly. Reservations for dining, shows, and other important information is embedded on your SeaPass card which is also your key card and charge card for purchases on the ship. One card, so many usages! A. After booking and receiving your confirmation from us, go online to RCCL.com and preregister for your cruise. Make sure you print out the last page as indicated and bring with you to the ship. We will advise you approximately 15 to 60 days prior to your sailing that your documents are available to download (this is subject to all forms and documents completed and in our office as required). B. After registering, go to Royal Caribbean.com/Cruise Enhancements C. You can make reservations for any of the Specialty Restaurants. You can also make reservations on board the ship. D. Make reservations for the Spectacular shows which include Ice Show, Aqua Theater; Hairspray. All shows are described and the shows are all complimentary, but require reservations. E. Spa Treatments F. Sign the Activities Waivers if you plan to rock climb, ice skate, surf, zip line. Page 1 of 13

2 BOARDWALKSM - A slice of old-world charm with a modern twist. Introducing the one-of-a-kind AquaTheater and the first ever Carousel at sea. BoardwalkSM offers enough games, amusement and attractions to keep everyone entertained! Surrounded by casual restaurants, including Johnny Rockets and the Seafood Shack, a coffee and donut shop, bars, candy shop and more, BoardwalkSM is the place to be for the entire family! CENTRAL PARKSM - Central ParkSM is a revolutionary public space combining nature with nautical. Elegant and lively, Central Park ssm piazza is the ship s town square, which evolves from a tranquil and peaceful atmosphere during the day to a gathering space for dining, entertainment, and street performances in the evening. Central ParkSM features several alfresco dining options and more than 300 staterooms, which rise six decks to overlook the Park. Quiet reading corners, specimen gardens, and other hidden surprises await guests among the winding paths. Bringing the outdoors in, Central ParkSM offers guests a tranquil outdoor space, open to the sky, like never seen before. At the center of the ship, the innovative design of Central ParkSM features lush tropical grounds spanning more than the length of a football field. GET READY TO EXPLORE THE CARIBBEAN Oasis of the SeasSM will be sailing 7-Night Eastern and Western Caribbean itineraries. The Inaugural voyage is December 12, The ship will sail weekly from Fort Lauderdale. The Eastern Caribbean itinerary will include ports of call at Charlotte Amalie, St. Thomas; Philipsburg, St. Maarten; and Nassau, Bahamas. Starting May 1, 2010, Oasis of the SeasSM will alternate its Eastern Caribbean itinerary with the Western Caribbean itinerary, which will call at Labadee, Royal Caribbean s private beach destination in Haiti; the new port of Falmouth, Jamaica; and Cozumel, Mexico. EXPLORE THE NEW ROYAL PROMENADE LOCATED ON DECK 5 The Royal Promenade will serve as the entry point for all guests embarking on Oasis of the SeasSM, and will continue to be the heart of the ship. A vast tree sculpture by international artist Larry Kirkland will serve as an impressive welcoming spot. Additions to Royal Promenade, the heart of the ship will include a mezzanine level that overlooks the main promenade below. The Royal Promenade is home to a vast array of shopping, dining and entertainment options including, the Rising Tide bar, the first moving bar at sea, which will traverse three decks and allow cruisers to enjoy a cocktail as they slowly ascend into Central ParkSM. A focal point of the Royal Promenade will be a giant copper globe sculpture built into the facade above the Globe and Atlas Pub, which will crack open to create a spectacular, surprise element for guests, as it unfurls on hinged hydraulics and becomes a bridge platform for performances. By morning, enjoy a relaxed atmosphere over coffee, and people watch. The ambiance becomes more energetic and vibrant in the afternoon with shopping, lunch, or drinks in the pub. In the evening, the energy rises with parades, nightlife, and entertainment for everyone. It s a destination unto itself! INCREDIBLE ENTERTAINMENT WHICH CAN T BE MATCHED OPAL THEATER As the cruise line s most dramatic and spectacular theater yet, the Opal Theater features a thrust stage and a proscenium extending into the audience to create a more interactive environment. Seating 1,350 guests, the Opal Theater will present three different shows, each performed several times throughout each sailing. The eight time Tony Award-winning Broadway musical Hairspray will be one of the star attractions. Licensed exclusively to Royal Caribbean, the show is set in 1962 and follows the story of Tracy Turnblad, a big girl with big aspirations who wins a spot on the local TV dance program, The Corny Collins show, and finds herself transformed into an overnight teen sensation. Boasting an incredible cast of talented performers, who were selected during a four city audition tour in London, New York, Chicago and Los Angeles, this fabulous 90-minute show will be performed four times throughout each cruise and will thrill audiences with original costumes, sets, lighting designs and the hottest, high-energy numbers of the Broadway version produced with Royal Caribbean s unique stamp. Hairspray is performed on the Oasis of the Seas effective Dec 2009 and The Broadway Musical Chicago is performed on the Allure of the Seas effective December These productions are subject to change. Page 2 of 13

3 Come Fly with Me: Guests will be taken on a journey of soaring heights, interactive video and powerful singing and dancing during this spectacular 45-minute show, which will be performed four times during each cruise. Bringing the Opal Theater to life, this visually stunning show combines the unique aerial, dance, gymnastic and vocal talents of Royal Caribbean s incredible cast, coupled with the immense talent of the cruise line s award winning costume, video and scenic designers. Headliner Showtime: Offered three times throughout each cruise, guests will be delighted by the fabulous acts taking the stage at the Opal Theater, including world class singers, musicians, and magic and juggling acts. Studio B The popular Studio B ice-skating rink will continue to awe guests with spectacular and vibrant ice shows and serve as the locale for a variety of themed events. Frozen in Time: Marking the 11th ice show Royal Caribbean has produced for this unique venue, Frozen in Time will bring to life the works of Hans Christian Andersen, the acclaimed author most notable for his children s stories. Classic tales such as The Snow Queen, The Red Shoes, The Ugly Duckling, The Little Mermaid and The Emperor s New Clothes will take to the ice during a breathtaking show of spectacular choreography, theatrics, costumes and music. Performed by The Oasis of the Seas International Ice Cast, which features top-rated figure skaters from around the world, this not-to-be-missed ice show will be available seven times during each cruise. AquaTheater As the first theater of its kind, this dazzling oceanfront amphitheater-style venue will be home to the most incredible, jaw-dropping shows ever seen at sea. Seating 600 guests and boasting the largest and deepest pool at sea, AquaTheater will host a variety of entertainment, including live music, fun themed events, fountain shows and cabarets, with the most anticipated attractions being two elaborate dive shows that will take place each day and night. Oasis of Dreams: Set against the backdrop of the ocean beneath the twinkling nighttime sky, this breathtaking dive show will leave audiences wowed after every performance. The most professional and talented cast of Olympic and NCAA champion athletes from around the world have been selected for this show, including divers, synchronized swimmers and gymnasts. Set to an original soundtrack and synchronized with fountain shows, lighting and special effects, the all-star cast will perform a heart-pounding, dramatic spectacular, making this majestic venue come alive and bringing guests to their feet. Splish Splash: Performed five times each cruise, this light-hearted and humorous dive show provides fun and surprises the whole family will enjoy. The AquaTheater s cast of divers will showcase their comedic sides, combining crazy poolside antics with exhibition Olympic-style diving, all performed to an upbeat and dramatic soundtrack. Comedy Live Located in the Entertainment Place neighborhood, Comedy Live is one of the signature after-dark venues. The adult comedy club is a fun and intimate space with décor inspired by a New York subway station. Comedy Shows: Nightly performances by talented stand-up comics will provide sidesplitting laughs and antics. Two comedians will take the stage each night during one-hour long shows performed two to three times nightly. Theme Nights and Parades With a Royal Promenade almost double the width of those found onboard Voyager- and Freedom-class ships, Oasis of the Seas will continue the tradition of Royal Caribbean s signature theme nights and parades, and make them even bigger and better! Disco Inferno Street Party: Throughout the Royal Promenade on the Atlas Bridge, Rising Tide Bar and the mezzanine, guests will dance to the music of the 70 s in this Disco-themed street party. The Royal Promenade Parade will transform this neighborhood into a fantastical wonderland, with sights and Page 3 of 13

4 sounds inspired by popular fairy tales. With so many exciting entertainment options and venues to choose from, Royal Caribbean is making it easier than ever for guests to plan accordingly so as not to miss any of the onboard thrills, spills and chills. Show schedules will be available prior to the cruise to allow guests the opportunity to customize their cruise experience by pre-booking all shows in advance of boarding. At the Cruise Enhancements page of the Royal Caribbean website, guests can view all show schedules by show name, day and time and make reservations as far out as three months prior to the sail date for shows at venues including the Opal Theater, Studio B ice-skating rink, Comedy Live and the AquaTheater. Utilizing the latest technology, all reservations booked online will be recorded to each guests Seapass card, which will be scanned upon arrival to the selected venue at show time and will serve as the show ticket. While guests are encouraged to take advantage of this new pre-booking ability, a traditional Box Office and a ticketing system via the in stateroom television also will be available for onboard reservations. SHOW TIMES (schedule subject to change, times and days may differ from web site and may change by the ship. The daily Cruise Compass will be any change. These dates and times are in effective at time of printing this publication) Studio B - Ice Show Frozen in Time Day 2-5:30 pm & 7:30 pm 45 minutes in length Day 3-7:30 pm Day 5-8:30 pm & 10:30 pm Day 6-3 pm & 5 pm Aquatheater - Water Show Day 1-10:30 pm 45 minutes in length Day 2-10:30 pm Day 3-10:30 pm Day 4-7:30 pm & 10:30 pm Day 6-7:00 pm Comedy Live Day 1-8:30 pm & 10:30 pm 60 minutes in length Day 2-8:30 pm & 10:30 pm Day 3-8:30 pm & 10:30 pm Day 4-8:30 pm & 10:30 pm Day 5-8:30 pm & 10:30 pm Day 6-8:30 pm & 10:30 pm Day 7-8:30 pm & 10:30 pm Opal Theater - Hairspray / Chicago Day 1-10:00 pm 90 minutes in length Day 2-10:00 pm Day 3-2:30 pm & 10:00 pm Opal Theatre - Headliner Show Day 4-8:30 pm & 10:30 pm 60 minutes in length Day 5-7:30 pm Opal Theatre - Come Fly with Me Day 6-9 pm & 10:45 pm 50 minutes in length Day 7-7 pm & 9:00 pm Page 4 of 13

5 INCREDIBLE DINING WHICH CAN T BE MATCHED Café Promenade Located on the opposite end of the Royal Promenade from the Mondo Café, this popular café will continue serving Seattle's Best Coffee, fruit shakes, pastries and sandwiches throughout the day and night. Open 24 hours; á la carte pricing. Cupcake Cupboard Harking back to the days of baking in grandmother s kitchen, the 1940 s-style shop will offer a wide array of the beloved delicacies and emphasize memorable family experiences including decorating cupcakes in various creative designs. A broad assortment of cupcakes will be offered daily at a la carte pricing, and specialty cupcakes and cupcake wedding cakes also will be available. Beyond its tempting and innovative menu, The Cupcake Cupboard also will provide a separate space for guests looking to celebrate special events birthdays, anniversaries, reunions, and more. The space also will host a variety of daily hands-on decorating classes where families can spend time together and learn the techniques behind cupcake decorating, from colorful sprinkles and icing to watercolors and candies. <<á la carte pricing>> Mondo Coffee Bar Whether you want your morning brew, an afternoon pick-me-up, or a social buzz, grab a table at our cozy and convenient coffee shop. Sip your beverage buzz of choice - cappuccino, latte, macchiato, or just a straight cup of joe - as you enjoy the view and the people-watching at this laid-back coffee bar Sorrento s Pizzeria An authentic New York pizzeria offering made to order pizza, with a large pizza oven in front. Pizza is served by the slice or whole pies for takeout. Simple salads, sandwiches and desserts are also offered. Now available on the Oasis of the Seas, are special order pizzas. Pick your toppings from the toppings bar and have your pizza made the way you like it. 150 Central Park Treat yourself to a premium dining experience in the most exclusive and sophisticated restaurant onboard. Everything in 150 Central Park is pitch-perfect - it's intimate without being crowded, detailed without being fussy. You'll be greeted by name the moment you enter the mellow earth-toned environment, full of unique textures and decorative details inspired by nature and art nouveau. Service is personalized, yet unobtrusive - you'll feel right at home as your needs are met by warm, friendly, subtle, yet absolutely precise wait staff. The sophisticated setting is perfect for our contemporary 6-8 course tasting-style menu, which pairs beautifully with our dynamic wine tasting program, and our club-style beverage service. Chops Grill Chicago style Chops. This restaurant continues the tradition of our popular Chops Prime-cut, quality meats will be offered, top quality vegetables, salads, and decadent desserts. Beverages include an extensive wine list and full service bar. The restaurant has indoor and outdoor seating to provide an "al fresco" experience, as well as an air conditioned comfortable indoor restaurant, with view to the park. This is the perfect place to celebrate a special occasion or just another perfect vacation day. Giovanni s Table Seeking Italian cuisine that's beyond the traditional spaghetti & meatballs? Sit down to a family style dining experience at Giovanni's Table & enjoy the regional flavors of traditional Italian cuisine. Giovanni's Table is an evolution of the Portofino concept to a more accessible Italian Trattoria influenced by the Tuscan countryside. Simple menu - toasted herbal breads, focaccia, pizzas, pastas, Italian sandwiches and salads. The restaurant has indoor and Page 5 of 13

6 outdoor seating to provide an "al fresco" experience, as well as air conditioned comfortable indoor restaurant, with view to the park. Park Café Park Café is more than a casual dining spot for gourmet sandwiches, salads and more. It doubles as a neighborhood green market, where you can load up on supplies such as food, drinks, and snacks, for your stateroom or land excursions. Vintages Taste vintages from all over the world in our wine bar at sea, drop in for a familiar favorite or be adventurous and try some new selections from our sampling menu. And Vintages wine bar will now feature a broad selection of tapas for light lunches, or snacks. Boardwalk Bar After spending the day riding the carousel or enjoying one of the other attractions along the Boardwalk, it s time for a break. Fortunately, you re always welcome to drop in at the Boardwalk bar. At this casual and friendly neighborhood spot, it s fun to grab a stool and some cool refreshment and enjoy some prime people-watching along the Boardwalk. Boardwalk Donut Shop After riding the carousel pick up a sweet treat to fill your appetite. This casual venue will feature freshly made donuts, coffee and pastries. Dishes are modified seasonally to use the freshest ingredients. Ice Cream Parlor Indulge the whole family in a timeless treat; what could be better than hopping off the carousel & grabbing an ice cream. Cup or cone? Chocolate, vanilla or butter pecan? These are just a few of the very important choices you'll have to make as you hit this sweet spot. Johnny Rockets Slip back in time in the 50s-style burger joint that s fun got the whole family. With its retro décor and all-american menu, Johnny Rockets is truly a classic. Seafood Shack What ocean adventure would be complete without a taste of the sea? This casual family restaurant features palatepleasing seafood, plus other traditional American fare. The menu includes fried, steamed and broiled seafood dishes and combinations, salads and oversized desserts. Beverages include a large menu of non-alcoholic mocktails. Indoor/Outdoor. Vitality Café While in our Vitality at Sea Spa and Fitness neighborhood, all that time spent strengthening your mind and body can sometimes strengthen your appetite as well. For a quick pick-me-up, jog into the Vitality Café for an energy bar, vitamin-packed smoothie or Tazo tea. Grab your food and drink to go, or chill in the café. Izumi Asian Cuisine Enjoy traditional Asian cuisine, artfully prepared. Fresh sushi rolls, noodle dishes, dumplings and seafood hot pots are just the beginning of this incredible dining experience. The traditional Asian dishes at Izumi will impress you with their pure, delicate flavors, freshness of ingredients and impeccable presentation. Solarium Bistro Healthy Fresh Spa Café. This venue offers seasonable and destination freshness with an emphasis on spa cuisine, health and well being. Breakfast and Lunch will offer a la carte healthy salads, yogurts, cereals and sandwiches. At night time the space will transform to a full service dining destination for those who want healthy fare. An excellent Page 6 of 13

7 venue for diners in our Vitality Program & anyone who craves healthy refreshment. Indoor/outdoor Solarium/Pool/Spa. Wipe Out Café Whether it was the waves of the FlowRider that wiped you out, or just regular hunger, stop by for a buffet offering togo or eat-in pizza, burgers, sandwiches, salads, fruits and desserts. The offerings are targeted to younger cruisers adjacent to the Adventure Ocean areas as well as sports deck. Chef s Table Private 16 seat community table to be booked in advance like a specialty restaurant reservation. The experience will feature a wine pairing dinner of approximately 5-6 courses. Dinner will be hosted each night by an Executive Chef and a Sommelier who will not only explain each dish and glass of wine but, several of the dishes will also be prepared table side. Concierge Lounge "Concierge Gourmet" is an evolution of our food service offerings in the Concierge Lounge for VIP, Suite guests and Diamond+ member with access to the Concierge Lounge. Concierge Gourmet offers complimentary "Mix & Match" menu for breakfast, lunch and dinner in the Lounge setting, for a relaxed, contemporary and casual experience. Main Dining Room Our elegant Main Dining Room offers fantastic food, an attentive wait staff and flexible dining options to suit your vacationing needs. Choose either main or late seating options, or sign up for MyTime DiningSM or My Time Dining for FamiliesSM Dining and have the flexibility to choose when you dine and who you dine with. It s onboard dining catered to your schedule. Room Service Maybe you want to sleep in or just spend a night relaxing in your stateroom; either way, you still have to eat. That s why we offer room service to all our guests for breakfast, lunch and dinner, 24 hours a day. So go ahead and have breakfast in bed or enjoy a sweet temptation dessert on your balcony. After all, you re on vacation. Windjammer Marketplace Scrumptious salads. Juicy burgers. Spectacular views. That s only the beginning of what you ll find at our casual and convenient buffet restaurant. An evolution of the Windjammer Marketplace concept on other ships, this is the primary destination for casual buffet fare. The space features multiple islands offering a variety of breakfast, lunch, dinner and snack options. Frequently asked questions about many of the unique programs, food venues and activities onboard Pre-Reserving Shows & Activities Q. Why should guests pre-reserve FlowRider lessons online? A. With the convenience of pre-reserving online, guests can select lessons that fit around their schedule, including their dinner times. In addition, by pre-reserving guests can ensure they are able to get the lesson on the day and time they desire. Q. Why should guests pre-reserve Oasis & Allure Show Tickets online? A. With the convenience of pre-reserving online, guests can select show times that fit around their schedule, including their dinner times. In addition, by pre-reserving guests can ensure they are able to view the show they would like to see on the day and time they have selected. Page 7 of 13

8 On Board Activities Waivers Q. Do guests have to sign a waiver to participate in these activities? A. Yes, all guests will need to sign a waiver. Q. How can I access these waivers online? A. Guests can sign these waivers by going to >Before You Board>Online Check-In. Guest will need to log-in with their last name, reservation number, date of departure and ship. Once logged in click on the link Onboard ActivitiesWaivers. If sailing in less than 4 days, guests will need to sign these waivers onboard. Q. Why should guests sign these Onboard ActivitiesWaivers in advance? A. With the convenience of signing the waivers online, guests can spend more time enjoying the activity and show up knowing they are all set. With the swipe of their SeaPass card, our Sports Staff will be able to view all Onboard Activities Waivers signed for this particular guest. Q. Once a guest has filled out their Onboard Activities Waivers online, will they need to bring a hard copy with them onboard? A. No, guests are not required to bring a copy with them. The guests SeaPass card will need to be presented upon check-in and with a swipe of the card our Sports Staff will be able to view all waivers signed. Q. Can a child under the age of 18 sign these Onboard ActivitiesWaivers online? A. If the guest is a minor (under the age of 18), a parent or legal guardian will need to sign the waiver on their behalf. Q. What are Onboard Activity Waivers? A. Oasis of the Seas / Allure of the Seas Guests have to sign a waiver to participate in these activities & can save time by signing the waivers online in advance for activities. like the Rock Climbing Wall, FlowRider, Zip Line and Ice Skating. All guests need to sign a waiver to participate Guests can sign these waivers by going to >Before you Board>Online Check-In. Guest will need to log-in with their last name, reservation number, date of departure and ship. Once logged in click on the link Onboard Activities Waivers. If sailing in less than 4 days, guests will need to sign these waivers onboard.. With the convenience of signing the waivers online, guests can spend more time enjoying the activity and show up knowing they are all set. With the swipe of their SeaPass card, our Sports Staff will be able to view all Onboard Activities Waivers signed for this particular guest. Q. Once a guest has filled out their Onboard Activities Waivers online, will they need to bring a hard copy with them onboard? A. No, guests are not required to bring a copy with them. The guests SeaPass card will need to be presented upon check-in and with a swipe of the card our Sports Staff will be able to view all waivers signed. Q. Are there any restrictions to participate in these activities? A. Flowrider - Guests must be at least 52" / 1320mm tall to Boogie Board, and/or 58" / 1475mm to Stand Up Surf. This will be validated onboard. Ice Skating - Parent/legal guardian must be on the ice with children under the age of 6. Rock Climbing wall - This guest must be at least 6 years old to participate. Zip Line - This guest must be at least 52" / 1320mm tall to Zip Line to participate and weigh a maximum of 275 pounds / 125 kilograms. This will be validated onboard. Please note that height and weight restrictions will be verified onboard and the onboard staff will decide whether each individual guest is able to participate keeping each individual guest s safety first. Page 8 of 13

9 Q. Can a child under the age of 18 sign these Onboard Activities waivers online? A. If the guest is a minor (under the age of 18), a parent or legal guardian will need to sign the waiver on their behalf. Dining Options Q. What is My Time Dining? A. My Time Dining is a dining concept that allows guests flexibility with evening dining in the main dining room. They can decide when they would like to dine between the hours of 6:00-9:30 pm (times vary by ship) each evening; much like a regular restaurant. In order to participate, the guest(s) must pre pay their gratuities in advance. The pre paid gratuities package covers your head waiter, waiter, assistant waiter and stateroom attendant. Q. How do guests book My Time Dining? A. Pre-cruise, guests can contact their travel agent. Or sign up onboard during the first two days of the cruise (based on availability). Pre-cruise reservations are encouraged.. Reservations are recommended in order to avoid a delay in seating (reservations will be taken once onboard). Q. What are the advantages to making a reservation for My Time Dining? A. The wait staff will have your table ready so you can avoid a delay in seating. If you would like a specific waiter or table, they are more likely to be able to accommodate your request with advance reservations (however, please note this is still based on availability). Q. What if I select My Time Dining, and then want to change once I am onboard, to traditional seating? A. Onboard the ship the dining staff will do all possible to accommodate the request, based on availability. Q. What if i want to skip the dining room all together one or two evenings? A. You may do as you please, but your prepaid gratuities are a package and will be paid for the entire length of your cruise. Q. Can I reserve the same table or waiter at the same time in My Time Dining? A. Guests may request a special table or waiter; the dining staff will do all possible to accommodate the request, based on availability. It is not a guarantee that the same waiter or table will be available at the same time every night. Q. Will the Wine and Dine Package be available for My Time Dining? A. Yes, the packages are available for guests on My Time Dining. The dining staff will know the guest has a wine package when they check in for My Time Dining. Q. Is the dinner menu that is served in the Main Dining Room the same for My Time Dining? A. Yes, same menu as traditional seating. Q. What is My Family Time Dining? A. It s a new dining option for families. My Family Time Dining aims to help kid s complete dinner within 45 minutes, freeing parents to enjoy coffee and dessert at their leisure. Q. When is My Family Time Dining available? A. The program is available ONLY during the first seating in the Main Dining Room. My Family Time Dining service begins promptly at 6:00 pm. Q. What age group does My Family Time Dining program accommodate? A. For children ages 3-11 years. Page 9 of 13

10 Q. How can guests sign up for My Family Time Dining? A. Pre-cruise, guests can contact their travel agent. Or guests can sign up onboard in the Adventure Ocean area starting in July. Pre-cruise reservations are encouraged. Q. When does My Family Time Dining start on my cruise vacation? A. My Family Time Dining starts on the second evening onboard. Q. How do children get picked up to go to the Adventure ocean program? A. Parents will need to escort their children to the designated Main Dining room entrance doors at 6:45 pm to check their child in with the Adventure Ocean counselors. Once checked-in, the Adventure Ocean counselors will then escort their children to Adventure Ocean for ongoing evening activities, while parents can continue to enjoy their dinner. Q. Do children need to be registered in the complimentary Adventure ocean program in order to participate? A. Yes, parents can sign up onboard in the Adventure Ocean area. Q. Do I need to sign up in advance for My Family Time Dining? A. Yes, parents can sign up onboard in the Adventure Ocean area if they did not pre-reserve prior to their cruise vacation. Q. Will everyone at our table receive My Family Time Dining if one child has signed up for this option? A. No, My Family Time Dining is designated only for the specific child who signed up for this option in advance. Only the child will be served dinner within 45 minutes. All other guests sitting at the table will be served within the regular amount of time for dinner. SPECIALTY RESTAURANTS & MYSTERY DINNER THEATER Q. Which specialty Restaurants can I pre-reserve online for Oasis of the Seas AND Allure of the Seas? A. Chops Grille / 150 Central Park / Giovanni s Table / Solarium Bistro Q. What type of food is served in Chops Grille? A. This classic chophouse offers fabulous steaks and seafood dishes. It's a great place to celebrate a special occasion, or just another perfect day of vacation. Q. What type of food is served in 150 Central Park? A. 150 Central Park features fine dining, tasting and wine pairing menus and stellar service. The sophisticated setting is perfect for our contemporary 6-8 course degustation tasting-style menu, which pairs beautifully with our dynamic wine tasting program, and our club-style beverage service. Q. What type of food is served in Giovanni s Table? A. Your very first bite at this classic Italian restaurant will instantly transport you to the Tuscan coastline. Close your eyes and savor the tastes of the region - focaccia and fresh pesto, Zuppa di Porcini, Gnocchi di Patate, Lasagna Tradizionale, and more. Q. What type of food is served in solarium Bistro? A. Located in the Solarium the contemporary bistro will offer health-conscious dining for breakfast and lunch in a casual setting. In the evenings, Solarium Bistro will transform into a romantic and intimate dining setting for specialty healthy fare dinner and dancing under the stars Q. How much do Chops Grille, 150 Central Park, Giovanni s Table and solarium Bistro cost?** A. Chops Grille - A fee of $25 USD applies per dining guest, including gratuities. Specialty beverages, beer, wine and soda are offered at current bar menu prices. 150 Central Park - A $35 per guest fee covers meal and gratuities. Specialty beverages, wine and cocktails Page 10 of 13

11 are offered at current bar menu prices. Giovanni s Table - A $15 for dinner per guest fee covers meal and gratuities. Specialty beverages, beer, wine and soda are offered at current bar menu prices. A $10 for lunch per guest fee covers meal and gratuities. Specialty beverages, beer, wine and soda are offered at current bar menu prices. Solarium Bistro - a $20 per guest fee covers dinner and gratuities; breakfast & lunch buffets are complimentary. Fruit juice and smoothies can be purchased from an a la carte menu throughout the day. **Rates quoted are subject to change without notice. These rates are in effect as of January 1, 2010 Q. Are children allowed to dine in our specialty Restaurants? A. Guests under 18 years of age must be accompanied by a parent or guardian. For Chops Grille and 150 Central Park, children under 13 years may book only before 7:00 pm; thereafter, children under the age of 13 are not allowed. Q. How can I make a reservation including my child less than 13 years of age? A. Guests of all ages can make on-line reservations for Solarium Bistro and Giovanni's Table. At Chops Grille and 150 Central Park, children under 13 years may book only before 7 p.m. Reservations can be made onboard at the restaurant based on availability. Q. What is the refund/cancellation policy for Oasis / Allure specialty Restaurants? A. Cancellations made at least 4 days prior to boarding will be refunded in full to the credit card used for payment. Cancellations made within 4 days of boarding or after departure will be credited to your shipboard account. Cancellations with less than 24 hours notice will be charged a minimum of $10 USD.** **Rates quoted are subject to change without notice. These rates are in effect as of January 1, 2010 Q. Can specialty Restaurants reservations be made onboard the ship? A. Advanced reservations are recommended, however reservations can be made at the restaurant based on availability. Q. What is the dress attire for Oasis / Allure specialty restaurants? A. We suggest smart casual attire jackets for men, dresses or pantsuits for women. On formal evenings onboard, formal attire is also appropriate in the restaurant; which includes suits and ties or tuxedos for men and cocktail dresses for women. Q. What if the specialty Restaurant reservation time slot i m interested in is unavailable? A. We recommend that you purchase all Specialty Restaurants as early as possible after reserving your cruise. If your first choice is not available, you may wish to reserve your second choice and check the website often for cancellations. You can cancel and rebook your reservation up to four days before your cruise begins. You may also contact the restaurant manager once onboard to be placed on a waitlist if you cannot reserve in advance. Q. What are the hours of operation for specialty Restaurants? A. Chops Grille, 150 Central Park, Giovanni s Table (dinner) and Solarium Bistro Dinner 6:00 PM - 10 PM. Hours may vary according to the ship and itinerary. Giovanni s Table - Lunch 12:00 PM - 3:00 PM. Hours may vary according to the ship and itinerary. Q. How long is dining service in the specialty Restaurants? A. Please allow two hours for dining. Q. Is there a maximum party size for specialty Restaurant Reservations? A. Yes. Advanced reservations are limited to parties of six persons or less in all Specialty Restaurants. Tables cannot be combined or rearranged in order to preserve the intimate atmosphere of the restaurant. Q. Can I make my specialty Restaurant reservation online? A. Yes, you can make your reservations online 3 months prior and up to 4 days before your cruise begins by going to Page 11 of 13

12 Q. What ships offer Mystery Dinner Theater? A. Ships with Portofino Restaurant and an itinerary of 7 days or more Q. What is Mystery Dinner Theater? A. Join our cast of characters for a night of mystery, intrigue and lots of laughs. Our professional cast will host an evening of theater where you are the detectives. Solve the crime in Portofino, our gourmet Italian specialty restaurant, over an exquisite four-course dinner paired with fine wine and fun for all. Q. What type of food is served in Portofino? A. Enjoy a delicious Italian meal in an intimate and romantic setting. From classic Italian dishes to new creations, the menu has something for everyone. Q. How much do Portofino and Mystery Dinner Theater cost? A. Portofino has a cover charge of $20 USD per person which includes a complete four-course meal. Specialty beverages, beer, wine and soft drinks are offered at current menu prices. Mystery Dinner Theater is a cost of $49.50 USD per person, inclusive of dinner, gratuity, champagne & hors d'oeuvre reception upon arrival, wine and water with dinner and specialty coffees. Specialty beverages, beer, wine and soft drinks are offered at current menu prices.** **Rates quoted are subject to change without notice. These rates are in effect as of January 1, 2010 Q. Are children allowed to make reservations for the Mystery Dinner Theater? A. All guests 13 and over are welcome. All guests under 18 years of age must be accompanied by a parent or guardian. Q. What is the refund/cancellation policy for Mystery Dinner Theater? A. Guest Cancellation Policy: Cancellations made at least 10 days prior to boarding will be refunded to the credit card used for payment. Cancellations made within 10 days of boarding or after departure will be credited to your shipboard account. Cancellations with less than 24 hours notice will be charged a minimum of $10 USD. Event Cancellation Policy: In the unlikely event that we are unable to perform the Mystery Dinner Theater, guests will be contacted with the option to dine at Portofino Restaurant or receive a full refund. Q. Can specialty Restaurants accommodate special dietary requirements? A. We can accommodate most special dietary requirements in our main dining room where there is a greater degree of control over the production and service of special meals. Unfortunately, due to the limitations of the Specialty Restaurants galleys, we cannot customize the offerings in these locations. Q. What are the hours for Mystery Dinner Theater? A. Event begins at 7:00 p.m. Hours may vary according to the ship and itinerary. Q. How long is Mystery Dinner Theater? A. Please allow three hours for dining experience. Please plan on being seated with other groups or guests. Q. Is there a maximum party size for specialty Restaurant Reservations? A. Yes. Advanced reservations are limited to parties of six persons or less in all Specialty Restaurants. Tables cannot be combined or rearranged in order to preserve the intimate atmosphere of the restaurant. Copyright 2010 The Cruise Outlet, 2587 Whitney Ave, Hamden, CT Reproduction of this publication prohibited without written permission. Additional copies available. Remit check for $25.00 to the Cruise Outlet0 Page 12 of 13

13 confirmation\oasis of the seas - confirmation information /15/10-12/13/10-1/1/11 Page 13 of 13