THE FUTURE OF IN- FLIGHT CONNECTIVITY >25. The most comprehensive analysis of the of the in-flight connectivity market ever undertaken.

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1 THE FUTURE OF IN- FLIGHT CONNECTIVITY Introducing the 2016 edition of The Futureof In-Flight Connectivity. Some key questions answered by this report include: Which airlines currently provide in-flight connectivity (IFC)? What factors must airlines consider when investing in IFC? How quicklywill connected aircraft grow over the next ten years? How do installations break down between line fitments and retrofits? How does the number of connected aircraft varyby geographicregion? What is the number of narrow-body, wide-body and regional jets with IFC? How will ATG, L-band, Ku-band, Ka-band and Hybrid connections grow? How are existing ATG systems evolving and where will alternatives emerge? Which new satellite launches are key and why? How is key enabling hardware (such as antennas) evolving? What are relevant technology trends? What are the key drivers and inhibitors of market growth? What is the business case for IFC? (costs, cost savings, revenues) How are airlines using connectivity to improve internal operations? What is the size of the market for key in-flight connectivity hardware? What are the market shares and strategies of key players? >25 interviews 216 pages 6 chapters 98 tables The most comprehensive analysis of the of the in-flight connectivity market ever undertaken. 39 charts

2 OVERVIEW Nearly one in three commercial passenger aircraft will have in-flight connectivity installed and activated by the end of this year. The United States once a market considered more or less sewn up has been reinvigorated with carriers showing a desire to investigate solutions on offer from alternative suppliers. In other regions of the world, adoption of in-flight connectivity is finally gathering pace and penetration will soon reach double figures in Western Europe and Asia- Pacific. The entry into service of the European Aviation Network and the decision to grant an extension to trial licenses in the key Chinese market will further boost numbers in these markets. Even though many airlines have now made a decision on their IFC strategy, there still exists a great deal of uncertainty in the industry especially with regards to the pros and cons of different solutions, new satellite capacity and the improvements being made to key enabling hardware such as antennas, wireless access points, servers and routers. Additionally, the increased focus on connectivity beyond the cabin and its huge potential for improving business operations is giving airlines something else to think about. Most service providers are establishing themselves as providers of connected aircraft solutions, rather than passenger IFC in isolation. The 2016 edition of The Future of In-Flight Connectivity provides companies interested in this market with detailed information on its present status and likely future development. REPORT HIGHLIGHTS Historic IFC installed base and annual installations ( ) Forecasts to 2025 by fitment type, connectivity, aircraft type and geographic region Service revenue forecasts out to 2025 Revenue, shipment and ASP projections for vital IFC hardware Thorough description of key trends within the market Overview of business models and strategies Discussion of technology advancements Satellite and ATG network coverage maps Market share estimates for airlines, service providers, hardware vendors & satellite operators 34 detailedprofiles of key players active in the market Survey of airlines and analysis of personal electronic device markets MARKET BREAKDOWN TOP-LEVEL IFC installed base Yearly IFC installations Penetration rate CONNECTIVITY Standalone Cellular Standalone Wi-Fi Cellular and Wi-Fi AIRCRAFT TYPE Narrow-body Wide-body Regional jet GEOGRAPHY Africa Asia-Pacific Central & Eastern Europe Central & South America China Middle East North America Western Europe MARKET SHARES Airlines Hardware vendors Service providers Satellite operators FITMENT TYPE Retrofit Line fitment HARDWARE Antennas Modems Pico Cells Servers WAPs IFC BUSINESS CASE Cost of IFC IFC cost savings Ancillary revenues

3 EXAMPLE TABLES AND CHARTS Example Table 1 Penetration of Connected Aircraft Into Global Active Commercial Fleet: Forecast ( ) Installed Base at Year End CAGR (16-25) Cellular Only Aircraft % % of Global Active Fleet 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Wi-Fi Only Aircraft % % of Global Active Fleet 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% 1.0% Cellular & Wi-Fi Aircraft % % of Global Active Fleet 4.2% 5.9% 7.4% 9.0% 10.3% 11.6% 12.9% 13.9% 14.8% 15.8% Total Connected Aircraft % % of Global Active Fleet 4.0% 4.0% 4.0% 4.0% 44.0% 4.0% 4.0% 4.0% 4.0% 4.0% Example Table 2 Global Annual Installations of In-Flight Connectivity by Geographic Region: Forecast ( ) Net New Installations During Calendar Year SUM (16-25) Africa Central & Eastern Europe Western Europe Middle East Central & South America North America Asia-Pacific (excluding China) China Total ,940 Example Chart 1 Total Connected Aircraft by Frequency Band Total Connected Aircraft to ,000 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 Air-to-Ground L-band Satellite Ku-band Satellite Ka-band Satellite Hybrid 1,

4 TABLE OF CONTENTS (SUMMARISED*) EXECUTIVE SUMMARY CHAPTER 1 - SCOPE, DEFINITIONS & METHODOLOGY 1.1 Introduction 1.2 Scope Fitment Type Definitions Aircraft Type Definitions Frequency Band Definitions Geographic Region Definitions Definitions of Different Types of Connectivity In-Flight Connectivity Hardware Definitions Point of Measurement of Statistics 1.3 Report Content 1.4 Data Collection Methods and Sources 1.5 Exchange Rates CHAPTER 2 - TECHNOLOGY OVERVIEW 2.1 Introduction 2.2 A Brief History of Passenger IFC 2.3 ATG Communications Options 2.4 Satellite Communications Options 2.5 Antenna Technology & Advancements 2.6 Modem Technology & Advancements 2.7 Server Technology & Advancements 2.8 WAP Technology & Advancements 2.9 Cellular Technology 2.10 In-Seat Power 2.11 Standards CHAPTER 3 PERSONAL ELECTRONIC DEVICES 3.1 Introduction 3.2 Smartphones 3.3 Media Tablets 3.4 Mobile App Downloads 3.5 PC Notebooks 3.6 Wearable Devices 3.7 IFC Data Consumption Trends 3.8 Associated Tables and Charts CHAPTER 4 AIRLINE SURVEY 4.1 Introduction 4.2 IFC Analysis 4.3 W-IFE Analysis 4.4 In-Seat Power Analysis 4.5 Cockpit Analysis CHAPTER 5 MARKET STATISTICS AND TRENDS 5.1 Introduction 5.2 Market Drivers Increased Aircraft Production and Line-Fit Approvals Relaxation of Restrictions on In-Flight PED Use Government Mandates Brand Recognition and Passenger Loyalty Falling IFC Session Costs Free In-Flight Wi-Fi Dual Equipage (of In-Flight Mobile and Internet Services) Increased and Cheaper Capacity Video On-Demand and Live Streaming Live Television Capacity, Coverage and Consistency Merging of IFC and IFE Personalisation of IFE Content Increased Value in Aftermarket Internet of Aircraft Things Age of Existing Installations 5.3 Market Inhibitors Previous Failures Poor Experience of In-Flight Connectivity Lack of Interoperability Poor Marketing/Lack of Awareness Method of Payment Night Time Flights Prohibition of In-Flight Voice Calls Notable Countries Where IFC is Not Authorised Lack of True Global Coverage Low Take Rate High In-Flight Mobile End-User Pricing Launch Delay Cost and Complexity of In-Flight Connectivity Cyber Security Concerns 5.4 Market Estimates and Forecasts World Market for In-Flight Connectivity Positive and Negative Forecast Factors Market for In-Flight Connectivity by Type of Connectivity Market for In-Flight Connectivity by Fitment Type Market for In-Flight Connectivity by Aircraft Type Market for In-Flight Connectivity by Frequency Ban Market for In-Flight Connectivity by Geographic Region In-Flight Connectivity Service Revenues In-Flight Connectivity Hardware Market CHAPTER 6 - COMPETITIVE ENVIRONMENT 6.1 Selected Company Profiles AeroMobile Communications Ltd Astronics Corporation Airbus SAS The Boeing Company Bombardier, Inc Cobham PLC Deutsche Telekom AG Donica Aviation Engineering Co., Ltd Embraer S.A Eutelsat S.A Global Eagle Entertainment Gilat Satellite Networks Gogo Inc Honeywell Aerospace Inmarsat PLC Intelsat S.A Kontron AG Kymeta Corporation Panasonic Avionics Corporation Phasor, Inc Quantenelektronische Systeme GmbH (QEST) Rockwell Collins rokki Avionics SES S.A SITAONAIR SmartSky Networks, LLC Telefonix, Inc Telesat Canada Thales Group ThinKom Solutions, Inc ViaSat, Inc VT idirect, Inc VT Miltope Zodiac Aerospace S.A. 6.2 Business Models Costs of Providing In-Flight Connectivity Revenue Generation Cost Savings Strategies of Selected Market Participants Strategies of Selected Airlines 6.3 Market Shares 6.4 Associated Tables and Charts APPENDIX 1 AIRLINE DIRECTORY APPENDIX 2 - COMPANY DIRECTORY APPENDIX 3 - ACRONYM AND ABBREVIATION LIST APPENDIX 4 - LIST OF TABLES, CHARTS AND FIGURES *A more detailed table of contents is available on request.

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