Xanterra Glacier Park Lodges Columbia Falls, Montana

Transcription

1 Xanterra Glacier Park Lodges Columbia Falls, Montana Xanterra Glacier Park Lodges Xanterra Parks and Resorts is the Nation s largest park-management company with operations in eight National Parks, and many other resorts. Xanterra s mission is to be the leader in park and resort hospitality. Glacier National Park Lodges is located in remote and stunning Glacier National Park, Montana, and operates the restaurants, retail stores, hotels and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking, and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains and spectacular lakes. Activities, events and trips are organized throughout the summer for the students. Like Glacier National Park Lodges on Facebook! **Please note, this park is not close to any cities, it s located in a very remote area and internet access is limited. For more information on Montana and Glacier National Park, click here. REASONS TO JOIN US THIS SUMMER: Great wages! Housing and a full meal plan in provided for $91.00/wk! Housing is located within walking distance to your work site! Go hiking or whitewater rafting in your time off; enjoy the stunning beauty of Glacier National Park! Employer organizes events, such as cultural potluck dinners, 4 th of July BBQ, trips to a local rodeo, horseback riding and group hikes! Did you know? Montana is the 4 th largest state in the US. Montana holds the record to the greatest temperature change in 24 hours. In just a day s time, the temperature rose a whopping 103 degrees Fahrenheit. There are 27 glaciers in the appropriately named Glacier National Park. There are more than 350 structures including chalets, hotels, visitor centers, barracks, and more within the boundaries of Glacier National Park that appear on the National Register of Historic Places CIEE Student Testimonial: My job is prep cook. I love my job so much. I learn many things from this job. The Chef and my coworkers so kind to me. I love everyone and very happy to work here. SUANGSORN, Thailand Check out this AMAZING video made by a J1 Student, who worked in Glacier National Park

2 Xanterra Glacier Park Lodges Columbia Falls, Montana What is the weather like in Glacier National Park, Montana? The climate is mild during summer when average temperatures are in the low 70 s Fahrenheit. Winters are cold, temperatures hovering on average around 20 F (-6 C). The warmest month of the year is July with an average maximum temperature of 80 F (26.7 C) while the coldest month of the year is January with an average minimum temperature of 18 F (-7.5 C). Day and night temperatures vary widely in the summer months. For more information about the weather in Glacier National Park, Montana, click here. For more info visit: How to Get There Students MUST their arrival information including flights to GNPL-J1- International@xanterra.com at least 2 weeks prior to your arrival. Students must arrive into the area the day before your check in date, and be prepared for pickup in the morning. The ONLY days for pickups will be Mondays, Wednesdays and Fridays at 8:00am in the lobby of Grouse Mountain Lodge in Whitefish, Montana. There is no public transportation from the airport to Whitefish. **Please note, you must make reservations at Grouse Mountain Lodge as you cannot stay overnight at the airport as it closes. ** Students need to fly into Glacier Park International Airport (FCA) in Kalispell, MT. Once you arrive, you will take the hotel shuttle to Grouse Mountain Lodge. Students should arrival information to GNPL-J1-International@xanterra.com and include your name, number of people in the reservations, arrival date, and departure date at least TWO WEEKS prior to their arrival date to secure a reservation at Grouse Mountain Lodge. **Student s job start date MUST be a Monday, Wednesday or Friday. Students must arrive in Montana at least one day before the job start date on their job offer form. Students will need to reserve a hotel room in Whitefish, MT or Columbia Falls, MT for the night before their job start date. Recommended hotels with employee arrival rates

3 Xanterra Glacier Park Lodges Columbia Falls, Montana and airport pick-up services will be sent in . Shuttle service on the job start date is provided by the employer and must be coordinated two weeks in advance, further instruction will be sent in . **On the job start date, employees will attend orientation at 8:00am in Columbia Falls, MT.Orientations are only offered on Monday, Wednesday and Fridays.

4 Xanterra Glacier Park Lodges Columbia Falls, MT Worksite Company Location Biography Xanterra Parks & Resorts is the nation's largest park-management company with operations in eight national parks, and many other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks. Glacier National Park Lodges is located in remote Glacier National Park, Montana and operates the restaurants, retail stores, hotels, and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains, and spectacular lakes. Activities, events, and trips are organized throughout the summer for students at this location. This is a beautiful park, but not close to a city! This is a very remote area. Other Company Details Drug test required? Do students complete an additional application upon arrival? Does your company issue completion certificates? If requested, will you evaluate the student's performance? Any additional company details? Because of our location within a national park, there are no big cities nearby. There is limited transportation around the park and to outlying cities. Be ready to enjoy your immediate surroundings. Worksite Location Worksite location: Nearest major city: Kalispell, MT Worksite setting: Remote/Rural Nearest major airport: Kalispell, MT(FCA) Distance to nearest major airport: 42mi // 68km Additional worksite setting details: Social Security Assistance detail: Students will work at a Xanterra location within Glacier National Park at Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn Will the company assist students with their social security application? We are located in a remote National Park setting. Basic amenities are available. Interest in hiking, exploring and outdoor activities are a must. Please research Glacier National Park to get a sense of how beautiful the place you are coming is! Are students required to apply for a social security card prior to arriving at worksite? We will provide transportation for students to get to the social security office on specific days. Students will coordinate this with their Location Manager. Where is the nearest social security office? Kalispell, MT Distance: 52mi // 68km How will students be paid until their social security card arrives? By check or direct deposit with a temporary SSN. You must provide your real SSN as soon as you get it. CIEE ciee.org/wat COUNCIL contact@ciee.org Page 1 of 1 25-Jul-18

5 Xanterra Glacier Park Lodges Customer Service Columbia Falls, MT Company Biography Xanterra Parks & Resorts is the nation's largest park-management company with operations in eight national parks, and many other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks. Glacier National Park Lodges is located in remote Glacier National Park, Montana and operates the restaurants, retail stores, hotels, and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains, and spectacular lakes. Activities, events, and trips are organized throughout the summer for students at this location. This is a beautiful park, but not close to a city! This is a very remote area. Work and Pay Details Position title: Customer Service Hourly wage: $8.65 Tips? Description of position: As a Customer Service employee, you will be directly interacting with guests in a restaurant, store or front desk of the hotel. You will be assigned one of the following positions upon your arrival in Glacier National Park: Dining Room Attendant/Lounge Attendant Retail Associate Guest Services Agent Dining Room Attendant/Lounge Attendant Job Duties: Ensure high quality standards of food and beverage service in a restaurant or lounge by hosting, supporting service staff, cleaning and resetting tables, serving and refilling water, stock product and consistently provide positive and above standard guest service. Adhere to Xanterra s hospitality standards. Responsibilities include knowledge of menu, inputting orders into POS, knowledge of general hotel information, maintain cleanliness of dining room/lounge areas, provide bread service if applicable, handle all guest services in a professional and immediate manner, develop and maintain positive communication and teamwork with all coworkers and supervisors, both front and back of house. A high attention to detail is expected. This is a fast paced job with with frequent lifting, bending, kneeling and carrying. Requires constant standing/walking for a minimum of 8 hours. Must be able to lift, balance and carry service trays up to 40 pounds. Pay rate is $8.65/hour plus tips. Retail Associate Job Duties: Provide high quality guest service in our gift shops or camps stores located at our hotels. Assist guests with picking out products, stock shelves, input sales into POS, check-out customers, clean store walls, shelves and floors and provide constant guest interaction. Perform suggestive selling and add-on sales. Adhere to Xanterra s hospitality standards. May assist with bagging ice, keeping food service items clean and safe and stocking bundles of firewood multiples times per day. Will work with minimal supervision. Must keep busy during slow times in the store. Requires constant standing/walking for a minimum of 8 hours, frequently lifting and carrying cartons weighing up to 50 pounds, carrying boxes or product up and down stairs, frequent bending and kneeling. Pay rate is $9.00/hour. Guest Services Agent Job Duties: Establish and provide excellent guest service while working at the front desk of our hotel. Responsibilities include greeting guests, processing payments, assign guest rooms and cabins, issue room keys, make/confirm/assist/cancel reservations at hotels, promote and sell park activities, answer phones following proper guidelines and using correct greetings/phone etiquette, take/record/relay messages accurately, thoroughly and timely, document all guest problems or complaints using correct forms, resolve issues to guest satisfaction, educate guests on environmental policies, keep work space clean and organized, follow cash handling procedures and secure bank, balance receipts and postings for work performed during shift, handle group tour arrivals, coordinate wake-up calls, handle lost and found items, know emergency and safety procedures. Adhere to Xanterra s Hospitality Standards. May assist guests with retail items and process the sale at applicable hotel. Requires constant standing for a minimum of 8 hours per shift, requires frequent bending, stretching and reaching, working with required chemicals for cleaning, ability to lift and carry up to 15 pounds. Guest Services Agents work a graveyard shift on rotation. Pay rate is $10.00/hour. CIEE ciee.org/wat COUNCIL contact@ciee.org Page 1 of 6 25-Jul-18

6 Work and Pay Details Specific qualifications required: Estimated weekly wage (incl. tips): $ Bonus: ne Conditions of bonus: How often are students paid? Every Two Weeks Do you pay overtime? If yes, after how many hours per week do you pay overtime? 40 Hours Does your company only operate weekends before or after specific dates? If yes, what are the dates? Open 7 days a week. Must be available to work mornings, nights, holidays and weekends! Days off with friends are not guaranteed - based on the schedule of the business and how busy it is. The schedule might change weekly and you must be prepared to work accordingly. Position location: Human relation skills - must be a people-person who thrives on public contact. Excellent communication skills. General computer skills. Sales experience or sales skills. Must have a high attention to detail to operate cash register, handle cash accurately and to know US currency. Basic accounting skills. Ability to learn quickly and follow instruction accurately. Ability to prioritize tasks and move through them in an efficient manner. Ability to interact with diverse peoples and help resolve any issues. Ability to work quickly and thoroughly under pressure. Must be flexible and open to changes in procedures. Knowledge of common office machines, i.e., computers, typewriters, calculators, cash registers, etc. required. Must be friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers. Must be able to handle guest concerns in a tactful and caring manner. Must be team-oriented. Must possess neat and pleasant grooming habits. Must become knowledgeable of Glacier National Park s history and points of interest. Must have good organizational skills. Must be able to speak, read, write and understand English very well. Average hours for last year's students? 35 Hours Maximum weekly hours allowed: t specified Minimum average number of hours? 32 Hours Possibility of getting more than average hours: Average Students get the most hours in: July and August Students get the least hours in: May, June, and September Other Job Details Minimum english level: If yes, provide details of specific job duties: Students will work at a Xanterra location within Glacier National Park at either Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn. Placement is based on job availability, and depends on the job you're working and your skill level. Placement with friends is NOT guaranteed. Advanced Description of working conditions: Will job duties be different at the beginning of the season? Uniform and Grooming Requirements PHYSICAL REQUIREMENTS: 1.Able to lift and carry up to 50 pounds. 2.Standing for up to eight hours per shift. 3.Requires bending, stretching and reaching throughout a shift up to 8 hours. 4.Working with required chemicals. 5. May have to help load ice machines or stock bundled firewood several times a day. 6. Must be able to go up and down stairs Are students required to wear a uniform? If yes, what is the cost of the uniform? t specified Are uniform laundry services available? If yes, what is the cost of the laundry service? $0.00 Do students need to purchase specific clothing or footwear? CIEE ciee.org/wat COUNCIL contact@ciee.org Page 2 of 6 25-Jul-18

7 Uniform and Grooming Requirements Details of purchasing required clothing or footwear: All students must bring 2 pairs of black dress pants and black non-slip, closed toe shoes. Spandex, sweat pants and short skirts or shorts are not permitted. Do you have company grooming requirements? Details of company grooming requirements? Shirts and name tags will be provided. Additional pants for employees working in the kitchen will also be provided. You are representing our business; we need you to look professional. Students must be neatly groomed, clean, neat and professional in appearance. visible tattoos and no more than one minimally noticeable facial piercing (ear OK but no more than 2 standard piercings per ear, no gauges in ear larger than #2). Must have normal colored hair (no pink, blue, green...), no mohawks or dreadlocks. Must bathe regularly and wear deodorant. overbearing perfumes or colognes. Clean hygiene is a must. Men are permitted to have short, well maintained facial hair (may not be grown long after arrival - must be ½ an inch or shorter), and must wear longer hair pulled back while working. Those with long hair must wear hair tied back while working. Other Company Details Company hires couples? Company hires groups of up to 4? Drug test required? Do students complete an additional application upon arrival? Does your company issue completion certificates? If requested, will you evaluate the student's performance? Any additional company details? Because of our location within a national park, there are no big cities nearby. There is limited transportation around the park and to outlying cities. Be ready to enjoy your immediate surroundings. Training Information Is job training required? Length of training: 1-2 days and then trained on the job Are students paid during training? Hourly pay rate during training: $8.65 How many hours per week are students likely to receive during training period? 35 Any other details? During your initial training period you will not receive tips, you will be paid an hourly training rate. This is hard work and you must be physically fit and ready to work hard. You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak directly with your manager. Failure to do so will result in a warning. A full list of expectations and policies will be provided once you are offered a position. Worksite Location Worksite location: Nearest major city: Kalispell, MT Worksite setting: Remote/Rural Nearest major airport: Kalispell, MT(FCA) Distance to nearest major airport: 42mi // 68km Additional worksite setting details: Students will work at a Xanterra location within Glacier National Park at either Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn. Placement is based on job availability, and depends on the job you're working and your skill level. Placement with friends is NOT guaranteed. We are located in a remote National Park setting. Basic amenities are available. Interest in hiking, exploring and outdoor activities are a must. Please research Glacier National Park to get a sense of how beautiful the place you are coming is! Standard Arrival Information Are students required to arrive or depart on specific dates? Details of required arrival or departure dates: CIEE ciee.org/wat COUNCIL contact@ciee.org Page 3 of 6 25-Jul-18

8 Standard Arrival Information Your employer will provide shuttle service that only picks up on mornings of Mondays, Wednesdays and Fridays at Grouse Mountain Lodge and the Amtrak in Whitefish, MT. Your employer will send you an to sign up for a shuttle pick-up for your first day of work. You must sign up at least two weeks in advance. You MUST arrive into the area at least one day before your first day of work, and be prepared for pickup in the morning on your first day of work. On your first day, you will attend orientation with Human Resources. You should be prepared to work until your last day of work, and depart within hours of your last day of work. Mode of transportation: Employer will arrange pick-up Students must arrive between these hours: Monday, Wednesday, or Friday at 8 am Cost: Other details: t Specified Students must arrive in Montana one day prior to their check-in date. Employees who miss their scheduled check-in may be accommodated at the next available check in, but you will be responsible for hotel costs if needed. arrival info including flights to GNPL-J1-International@xanterra.com at least TWO WEEKS prior to arrival date.pick up locaiton: Grouse Mountain Lodge (Whitefish, MT) at 8 am Monday, Wednesday, and Friday. If you miss your pick up date and time, you will be repsonsible for hotel costs in Kalispell until the next available pick up date!**destination for all flights should be Kalispell, MT (Glacier Park International Airport - FCA) - please note that you CAN'T stay overnight at the airport and you will need to book a hotel room at your own cost at Grouse Mountain Lodge in Whitefish, MT. After Hours Arrival Information General information: Name of accommodation: Grouse Mountain Lodge in Whitefish, MT Accommodation address: Cost per night: $69.00 Students will need to reserve a hotel room in Whitefish, MT or Columbia Falls, MT for the night before their check-in date. Shuttle Service and recommended hotels with employee arrival rates and airport pick-up services will be sent in . Best way to travel from airport to overnight accommodation: Shuttle service available from Glacier Park International Airport (FCA) to your hotel. Request airport shuttle pick-up when you make your hotel reservation. Social Security Are students required to apply for a social security card prior to arriving at worksite? Will the company assist students with their social security application? Assistance detail: We will provide transportation for students to get to the social security office on specific days. Students will coordinate this with their Location Manager. Where is the nearest social security office? Kalispell, MT Distance: 52mi // 68km How will students be paid until their social security card arrives? By check or direct deposit with a temporary SSN. You must provide your real SSN as soon as you get it. Housing Details Is housing provided? If not, will you assist students in finding housing? N/A Are there affordable housing options in the area? N/A Housing options in the area: N/A Local housing resources: N/A Housing address: Depends on placement within the park lodges Glacier National Park MT Is the student required to sign a separate housing contract? Type of housing provided: Dormitory Number of students to a room: 2-4 CIEE ciee.org/wat COUNCIL contact@ciee.org Page 4 of 6 25-Jul-18

9 Housing Details Housing details: All of the housing is dormitory style where two to four people share a room. Some dorms have bunk beds and some have separate twin sized beds. There are dressers and a desk in each room. Some have closets in addition to the dressers. There is a lock box in each dorm room, and a lock is not provided - bring your own!! Bathrooms are common, shared baths. Dorm rooms are very basic and rustic. Each hotel has an Employee Recreation Room for activities, games, relaxing, etc. Do you offer co-ed housing? Housing deposit due date: Is deposit refundable? Conditions of deposit refund: How will deposit be refunded? Are students required to live in provided housing upon arrival? During their work stay, can students find alternate housing? If yes, is there a penalty? All locations have VERY limited wireless internet. Employees will have free laundry access. Employees eat in the Employee Dining Room at their hotel for all 3 meals - no kitchen is available. Housing for couples is not provided. Please be prepared to share a room with other students! Cost of housing - per week: Includes utilities? Are housing costs deducted from paycheck? Is a housing deposit required? Amount of housing deposit: $ Instructions for payment of housing deposit: Deposit to be paid in cash at time of check-in. Deposit is refunded as long as employee completes work assignment in full (work until the agreed upon end date) and housing is left in good condition. Deposit is refunded on the last paycheck. Transportation to/from Worksite Method of transportation to worksite: Walk Distance to worksite: Less than 1 mile Is worksite within walking distance of housing? Cost of public transportation to worksite: t specified Details of public transportation to worksite: Cost of transportation to worksite provided by employer: t specified Details of transportation to worksite arranged by employer: Cost of arranging own transportation to worksite: t specified Details of arranging own transportion to worksite: Housing Amenities Available public transportation: Interstate Bus Access to public transportation? Requires additional transportation On Site Housing Amenities Laundry: Linens: Private bath: Refrigerator: Microwave: Air conditioning: TV: Telephone: Security guard: Computer/Internet Access: Utensils: Gym: Individual Beds: Nearby Amenities Supermarket: Requires Transportation Restaurants: Requires Transportation Shopping mall: Requires Transportation Fitness center: Requires Transportation Post office: Requires Transportation Laundry: Walking Distance Bank: Requires Transportation Internet cafe: Requires Transportation Movie theater: Requires Transportation Library: Requires Transportation CIEE ciee.org/wat COUNCIL contact@ciee.org Page 5 of 6 25-Jul-18

10 Housing Amenities Additional amenities: Housing includes laundry facility services, and very limited Internet access. Pay phones available for use with calling cards. We provide sheets for your bed. The cost of housing/week includes the cost of 3 meals per day in the Employee Dining Room! Meal Information Are meals included in rent cost? If not, meal plan cost per day: $0.00 Meals covered: Full Meal Plan Is the purchase of a meal plan mandatory? Cultural Opportunities Types of cultural opportunities provided Organized Holiday Event(s): Organized Trip(s) to Major Attraction(s): Organized Potluck(s) or Dinner(s): Organized Trip(s) to Major City: Organized Karaoke Night(s): Information about Events: Organized Movie Night(s): Information about Local Resources: Organized Sporting Event(s): Information about Attractions/Sites: Organized Staff Exchange Event(s) - Other: Information about Local Community: Organized Trip(s) to Nearby Attraction(s): Other: If Other, please describe: N/A Additional details about cultural offerings: Glacier provides lots of cultural opportunities! For Cultural Pot Luck night, each country makes a dish from their country for the staff, chili cook off once a year, 4th of July BBQ at all locations, access to nearby Native American museum and local powpow, local rodeo, access to whitewater rafting, organized horseback riding and group hikes. And of course access to Glacier National Park! CIEE ciee.org/wat COUNCIL contact@ciee.org Page 6 of 6 25-Jul-18

11 Xanterra Glacier Park Lodges Housekeeper Columbia Falls, MT Company Biography Xanterra Parks & Resorts is the nation's largest park-management company with operations in eight national parks, and many other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks. Glacier National Park Lodges is located in remote Glacier National Park, Montana and operates the restaurants, retail stores, hotels, and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains, and spectacular lakes. Activities, events, and trips are organized throughout the summer for students at this location. This is a beautiful park, but not close to a city! This is a very remote area. Work and Pay Details Position title: Housekeeper Hourly wage: $8.75 Tips? Description of position: As a Housekeeper, you will be directly responsible for cleaning guest rooms and public areas at our hotels. You will be assigned to work as one of the following positions upon your arrival in Glacier National Park: Room Attendant - $ tips Houseperson - $ tips Room Attendant Job Duties: Work directly with cleaning guest room and public areas including making beds, cleaning bathrooms, dusting, vacuuming, replenishing towels, bathmats, soaps and amenities, sweeping and mopping floors, cleaning windows and porches, brushes curtains, draperies and furniture, empties and cleans waste baskets and other duties as assigned. A Room Attendant is also responsible for handling guest requests in a positive and friendly manor. May be assigned cleaning duties in employee dormitories and recreation rooms. Will Ensure that a portion of rooms are ready for inspections, must be able to stick to provided deadlines. Must have a strong attention to detail and giving person best in service. Works with cleaning chemicals. Requires frequent lifting, bending, kneeling, walking, going up and down stairs, constant movement is involved. Houseperson Job Duties: Work directly with cleaning and stocking guestrooms and public areas, including picking up soiled linens, sorting and preparing linens for pick-up by linen truck, receiving and unloading clean linens, picking up trash from wastebaskets or assist with recycling, stocking linen closets and housekeeping carts with linens and cleaning supplies. Cleans public restrooms and/or shower rooms, laundry rooms or surrounding areas. May be assigned cleaning duties in employee dormitories and recreation rooms. Will also assist in duties such as making beds, cleaning bathrooms, dusting, vacuuming, handling guests requests in a positive and friendly manor. Set up rooms for conventions or events. Works with cleaning chemicals. Must have a strong attention to detail and giving person best in service. Requires frequent lifting, bending, kneeling, walking, going up and down stairs, constant movement is involved. CIEE ciee.org/wat COUNCIL contact@ciee.org Page 1 of 6 25-Jul-18

12 Work and Pay Details Specific qualifications required: Housekeeping is a very hard working and fast paced job. Must be organized with an eye for detail. Ability to follow instructions and count accurately. Knowledge of Company policies and procedures, willingness to comply with both. Commitment to keep up the quality of Housekeeping Standards learned during the training period. Ability to relate with guests in a courteous and friendly manner. Must be able to handle guest concerns in a professional and tactful manner. Must be friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers. Adheres to all company regulations, standards, policies, and procedures learned during the training period. Comply with the correct use of chemicals and equipment as trained. Retain knowledge of "Right to Know" laws pertaining to housekeeping chemicals. Comply with specialized clean-up procedures (biohazard, Hantavirus, bed and bed bug). Comply with Lost & Found and key security procedures. May render personal assistance to room guests in line of duty. Reports any unusual guest conduct to Housekeeping Managers. Estimated weekly wage (incl. tips): $ Bonus: ne Conditions of bonus: How often are students paid? Every Two Weeks Do you pay overtime? If yes, after how many hours per week do you pay overtime? 40 Hours Does your company only operate weekends before or after specific dates? If yes, what are the dates? Open 7 days a week. Must be available to work mornings, nights, holidays and weekends! Days off with friends are not guaranteed - based on the schedule of the business and how busy it is. The schedule might change weekly and you must be prepared to work accordingly. You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak directly with your manager. Failure to do so will result in a warning Position location: You will help to: 1.Recommend and implement change to improve the efficiency of Housekeeping operations. 2.Respond immediately to any unsafe condition. 3.Take necessary steps to ensure excellent guest service. Completed guest rooms will be inspected by Room Inspector or Housekeeping Managers prior to occupancy. May be required to return to guest room to fix any noted issues which do not meet housekeeping standards. Must complete mandatory training period after arrival. The Housekeeping Managers will perform training that will include the review of the proper manual including the standards, policies, and procedures; and the understanding and training in use of approved/authorized chemicals in the daily cleaning of guest accommodations, bathrooms, public areas, and housing. You must assist in other departments as requested. Average hours for last year's students? 35 Hours Maximum weekly hours allowed: t specified Minimum average number of hours? 32 Hours Possibility of getting more than average hours: Average Students get the most hours in: July and August Students get the least hours in: May, June, and September Students will work at one of the following hotels in Glacier National Park: Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn. Other Job Details Minimum english level: Intermediate CIEE ciee.org/wat COUNCIL contact@ciee.org Page 2 of 6 25-Jul-18

13 Other Job Details Description of working conditions: This is a fast paced job with lots of heavy lifting and pushing, being on your feet all day, and requires upper body strength. Will job duties be different at the beginning of the season? If yes, provide details of specific job duties: Uniform and Grooming Requirements 1. Lifting/carrying up to 50 pounds as needed throughout the day. Constant lifting and carrying of supplies and linens sporadically throughout the day. 2. Making beds, bending, kneeling, stretching, and reaching as needed for up to 8 hours per shift. 3. Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day. 4. Pushing a hotel cart or cabin cart up to pounds as needed. 5. Working safely with required chemicals. 6. You will be on your feet for almost entire shift. 7. You will be focused on guest accommodation, cleanliness and public areas of a historic hotel/motor inn. 8. Job requires constant walking, bending, lifting, stretching and moving, including climbing staircases. 9. This is a non-smoking environment. 10. May have to help load ice machines or stock bundled firewood several times a day. 11. Must be able to go up and down stairs Are students required to wear a uniform? If yes, what is the cost of the uniform? t specified Are uniform laundry services available? If yes, what is the cost of the laundry service? $0.00 Do students need to purchase specific clothing or footwear? Details of purchasing required clothing or footwear: All students must bring 2 pairs of black dress pants and black non-slip, closed toe shoes. Spandex, sweat pants and short skirts or shorts are not permitted. Do you have company grooming requirements? Details of company grooming requirements? Shirts and name tags will be provided. Additional pants for employees working in the kitchen will also be provided. You are representing our business; we need you to look professional. Students must be neatly groomed, clean, neat and professional in appearance. visible tattoos and no more than one minimally noticeable facial piercing (ear OK but no more than 2 standard piercings per ear, no gauges in ear larger than #2). Must have normal colored hair (no pink, blue, green...), no mohawks or dreadlocks. Must bathe regularly and wear deodorant. overbearing perfumes or colognes. Clean hygiene is a must. Men are permitted to have short, well maintained facial hair (may not be grown long after arrival - must be ½ an inch or shorter), and must wear longer hair pulled back while working. Those with long hair must wear hair tied back while working. Other Company Details Company hires couples? Company hires groups of up to 4? Drug test required? Do students complete an additional application upon arrival? Does your company issue completion certificates? If requested, will you evaluate the student's performance? Any additional company details? Because of our location within a national park, there are no big cities nearby. There is limited transportation around the park and to outlying cities. Be ready to enjoy your immediate surroundings. CIEE ciee.org/wat COUNCIL contact@ciee.org Page 3 of 6 25-Jul-18

14 Training Information Is job training required? Length of training: Will receive Orientation training, then 1-2 days departmental training and then trained on the job Are students paid during training? Hourly pay rate during training: $8.75 How many hours per week are students likely to receive during training period? 35 Any other details? Weekly wage varies based on business volume. During your initial training period you will not receive tips, you will be paid an hourly training rate. Use of cell phones and ipods during work hours are limited. Speak with your manager for details. This is hard work and you must be physically fit and ready to work hard. A full list of expectations and policies will be provided once you are offered a position. Worksite Location Worksite location: Nearest major city: Kalispell, MT Worksite setting: Remote/Rural Nearest major airport: Kalispell, MT(FCA) Distance to nearest major airport: 42mi // 68km Additional worksite setting details: Students will work at one of the following hotels in Glacier National Park: Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn. We are located in a remote National Park setting. Basic amenities are available. Interest in hiking, exploring and outdoor activities are a must. Please research Glacier National Park to get a sense of how beautiful the place you are coming is! Standard Arrival Information Are students required to arrive or depart on specific dates? Details of required arrival or departure dates: Your employer will provide shuttle service that only picks up on mornings of Mondays, Wednesdays and Fridays at Grouse Mountain Lodge and the Amtrak in Whitefish, MT. Your employer will send you an to sign up for a shuttle pick-up for your first day of work. You must sign up at least two weeks in advance. You MUST arrive into the area at least one day before your first day of work, and be prepared for pickup in the morning on your first day of work. On your first day, you will attend orientation with Human Resources. You should be prepared to work until your last day of work, and depart within hours of your last day of work. Mode of transportation: Employer will arrange pick-up Students must arrive between these hours: Monday, Wednesday, or Friday at 8 am Cost: Other details: t Specified Students must arrive in Montana one day prior to their check-in date. Employees who miss their scheduled check-in may be accommodated at the next available check in, but you will be responsible for hotel costs if needed. arrival info including flights to GNPL-J1-International@xanterra.com at least TWO WEEKS prior to arrival date.pick up locaiton: Grouse Mountain Lodge (Whitefish, MT) at 8 am Monday, Wednesday, and Friday. If you miss your pick up date and time, you will be repsonsible for hotel costs in Kalispell until the next available pick up date!**destination for all flights should be Kalispell, MT (Glacier Park International Airport - FCA) - please note that you CAN'T stay overnight at the airport and you will need to book a hotel room at your own cost at Grouse Mountain Lodge in Whitefish, MT. After Hours Arrival Information General information: Name of accommodation: Grouse Mountain Lodge in Whitefish, MT Accommodation address: Cost per night: $69.00 Students will need to reserve a hotel room in Whitefish, MT or Columbia Falls, MT for the night before their check-in date. Shuttle Service and recommended hotels with employee arrival rates and airport pick-up services will be sent in . Best way to travel from airport to overnight accommodation: Shuttle service available from Glacier Park International Airport (FCA) to your hotel. Request airport shuttle pick-up when you make your hotel reservation. Social Security Are students required to apply for a social security card prior to arriving at worksite? CIEE ciee.org/wat COUNCIL contact@ciee.org Page 4 of 6 25-Jul-18

15 Social Security Will the company assist students with their social security application? Assistance detail: We will provide transportation for students to get to the social security office on specific days. Students will coordinate this with their Location Manager. Where is the nearest social security office? Kalispell, MT Distance: 52mi // 68km How will students be paid until their social security card arrives? By check or direct deposit with a temporary SSN. You must provide your real SSN as soon as you get it. Housing Details Is housing provided? If not, will you assist students in finding housing? N/A Are there affordable housing options in the area? Housing options in the area: Local housing resources: Do you offer co-ed housing? Cost of housing - per week: Includes utilities? Are housing costs deducted from paycheck? Is a housing deposit required? Amount of housing deposit: $ Instructions for payment of housing deposit: Deposit to be paid in cash at time of check-in. Housing deposit due date: Is deposit refundable? Conditions of deposit refund: How will deposit be refunded? Are students required to live in provided housing upon arrival? During their work stay, can students find alternate housing? If yes, is there a penalty? N/A N/A Housing address: Depends on placement within the park lodges Glacier National Park MT Is the student required to sign a separate housing contract? Type of housing provided: Dormitory Number of students to a room: 2-4 Housing details: N/A All of the housing is dormitory style where two to four people share a room. Some dorms have bunk beds and some have separate twin sized beds. There are dressers and a desk in each room. Some have closets in addition to the dressers. There is a lock box in each dorm room, and a lock is not provided - bring your own!! Bathrooms are common, shared baths. Dorm rooms are very basic and rustic. Each hotel has an Employee Recreation Room for activities, games, relaxing, etc. All locations have VERY limited wireless internet. Employees will have free laundry access. Employees eat in the Employee Dining Room at their hotel for all 3 meals - no kitchen is available. Housing for couples is not provided. Please be prepared to share a room with other students! Deposit is refunded as long as employee completes work assignment in full (work until the agreed upon end date) and housing is left in good condition. Deposit is refunded on the last paycheck. Transportation to/from Worksite Method of transportation to worksite: Walk Distance to worksite: Less than 1 mile Is worksite within walking distance of housing? Cost of public transportation to worksite: t specified Details of public transportation to worksite: Cost of transportation to worksite provided by employer: t specified Details of transportation to worksite arranged by employer: Cost of arranging own transportation to worksite: t specified Details of arranging own transportion to worksite: CIEE ciee.org/wat COUNCIL contact@ciee.org Page 5 of 6 25-Jul-18

16 Housing Amenities Available public transportation: Interstate Bus Access to public transportation? Requires additional transportation On Site Housing Amenities Laundry: Linens: Private bath: Refrigerator: Microwave: Air conditioning: TV: Telephone: Security guard: Computer/Internet Access: Utensils: Gym: Individual Beds: Nearby Amenities Supermarket: Requires Transportation Restaurants: Requires Transportation Shopping mall: Requires Transportation Fitness center: Requires Transportation Post office: Requires Transportation Laundry: Walking Distance Bank: Requires Transportation Internet cafe: Requires Transportation Movie theater: Requires Transportation Library: Requires Transportation Additional amenities: Housing includes laundry facility services, and very limited Internet access. Pay phones available for use with calling cards. We provide sheets for your bed. The cost of housing/week includes the cost of 3 meals per day in the Employee Dining Room! Meal Information Are meals included in rent cost? If not, meal plan cost per day: $0.00 Meals covered: Full Meal Plan Is the purchase of a meal plan mandatory? Cultural Opportunities Types of cultural opportunities provided Organized Holiday Event(s): Organized Trip(s) to Major Attraction(s): Organized Potluck(s) or Dinner(s): Organized Trip(s) to Major City: Organized Karaoke Night(s): Information about Events: Organized Movie Night(s): Information about Local Resources: Organized Sporting Event(s): Information about Attractions/Sites: Organized Staff Exchange Event(s) - Other: Information about Local Community: Organized Trip(s) to Nearby Attraction(s): Other: If Other, please describe: N/A Additional details about cultural offerings: Glacier provides lots of cultural opportunities! For Cultural Pot Luck night, each country makes a dish from their country for the staff, chili cook off once a year, 4th of July BBQ at all locations, access to nearby Native American museum and local powpow, local rodeo, access to whitewater rafting, organized horseback riding and group hikes. And of course access to Glacier National Park! CIEE ciee.org/wat COUNCIL contact@ciee.org Page 6 of 6 25-Jul-18

17 Xanterra Glacier Park Lodges Kitchen Worker Columbia Falls, MT Company Biography Xanterra Parks & Resorts is the nation's largest park-management company with operations in eight national parks, and many other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks. Glacier National Park Lodges is located in remote Glacier National Park, Montana and operates the restaurants, retail stores, hotels, and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains, and spectacular lakes. Activities, events, and trips are organized throughout the summer for students at this location. This is a beautiful park, but not close to a city! This is a very remote area. Work and Pay Details Position title: Kitchen Worker Hourly wage: $9.00 Tips? CIEE ciee.org/wat COUNCIL contact@ciee.org Page 1 of 6 25-Jul-18

18 Work and Pay Details Description of position: As a Kitchen worker, you will be directly responsible for food and preparation and cleanliness in a kitchen. You will be assigned to work as one of the following positions upon your arrival in Glacier National Park: Specific qualifications required: Students get the most hours in: July and August Students get the least hours in: May, June, and September How often are students paid? If yes, what are the dates? Prep cook Dishwasher Pantry Attendant Employee Dining Room Attendant Prep Cook Job Duties: Work directly with food preparation in a restaurant. Requires working with sharp and hot items in hot, cold, wet and/or humid conditions. Requires lifting, bending, kneeling and consistent standing and movement. Responsible for prep, set-up, service, clean up and restocking of Line and Prep areas in kitchen. Check supplies and prep lists to ensure all items are prepped in a timely fashion. Ability to plate orders properly according to menu. Ability to follow recipes and remember food specifications. Assist with cleanliness of kitchen including recycling, carrying out trash, sweeping and sanitizing floor. Develop and maintain positive communication and teamwork with all coworkers and supervisors. Must also assist in other areas, such as dishwashing. Follow all company and food safety policies and procedures. Report to work on time in a neat and clean uniform. Will receive ServSafe Training. Dishwasher Job Duties: Work directly with cleaning of china, glass, silver, pots, pans and utensils are clean and sanitized in kitchen in a restaurant. Ensures cleanliness of the kitchen through cleaning walls, mopping floors and taking out trash. Works with cleaning chemicals. Requires working with sharp and hot items in hot, cold, wet and/or humid conditions. Requires lifting, bending, kneeling and consistent standing and movement. Develop and maintain positive communication and teamwork with all coworkers and supervisors. Must also assist in other areas, such as dishwashing. Follow all company and food safety policies and procedures. Report to work on time in a neat and clean uniform. Will receive ServSafe Training. Pantry Attendant Job Duties: Work directly with food preparation in pantry area of kitchen in a restaurant. Includes making sandwiches, salads and desserts to order. Requires working with sharp and hot items in hot, cold, wet and/or humid conditions. Requires lifting, bending, kneeling and consistent standing and movement. Responsible for assisting with receiving, sorting, stocking and storing food items and packing food orders. Ability to plate orders properly according to menu. Ability to follow recipes and remember food specifications. Responsible for cleanliness of pantry including recycling, carrying out trash, sweeping and sanitizing floor. Develop and maintain positive communication and teamwork with all coworkers and supervisors. Must also assist in other areas, such as dishwashing. Follow all company and food safety policies and procedures. Report to work on time in a neat and clean uniform. Will receive ServSafe Training. Employee Dining Room Attendant Job Duties: Work directly with food preparation in employee cafeteria, including preparing and serving food items for employees. Maintain cleanliness in employee cafeteria, including collection of garbage, washing dishes, cleaning of work areas, facilities and floors. Keep cafeteria stocked including restocking of beverage station, salad bar and self service areas. Requires working with sharp and hot items in hot, cold, wet and/or humid conditions. Requires lifting, bending, kneeling and consistent standing and movement. Ensure employees present their ID prior to eating in the employee cafeteria. Develop and maintain positive communication and teamwork with coworkers, supervisors and with the employees/guests being served in the employee cafeteria. Follow all company and food safety policies and procedures. Report to work on time in a neat and clean uniform. Will receive ServSafe Training. Some kitchen experience is a plus! Must be able to read and write. Must be able to speak clearly and respectfully. Must be team-oriented, positive and upbeat. Must know/learn basic cooking techniques and learn sanitation procedures. Must have ability to organize and prioritize under pressure while maintaing a calm and pleasant demeanor. Must be pleasant, helpful, friendly and courteous in dealing with co-workers and supervisors. Estimated weekly wage (incl. tips): $ Bonus: ne Conditions of bonus: Average hours for last year's students? 40 Hours Maximum weekly hours allowed: t specified Minimum average number of hours? 32 Hours Possibility of getting more than average hours: Average Every Two Weeks Do you pay overtime? If yes, after how many hours per week do you pay overtime? 40 Hours Does your company only operate weekends before or after specific dates? Open 7 days a week. Must be available to work mornings, nights, holidays and weekends! CIEE ciee.org/wat COUNCIL contact@ciee.org Page 2 of 6 25-Jul-18

19 Work and Pay Details Position location: Students will work at one of the following hotels in Glacier National Park: Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn Other Job Details Minimum english level: Intermediate Description of working conditions: Will job duties be different at the beginning of the season? If yes, provide details of specific job duties: Uniform and Grooming Requirements Standing almost entire shift. Frequent lifting and bending. Work environment is hot. Job requires standing for long periods of time, walking, bending, handling, reaching, grasping, lifting 50 lbs., and repetitive motions. Kitchen environment may have times of high noise levels. Kitchen/Employee Dining Room in a historic hotel/motor inn. Climate control equipment may or may not be present. n-smoking environment. Are students required to wear a uniform? If yes, what is the cost of the uniform? t specified Are uniform laundry services available? If yes, what is the cost of the laundry service? $0.00 Do students need to purchase specific clothing or footwear? Details of purchasing required clothing or footwear: All students must bring 2 pairs of black dress pants and black non-slip, closed toe shoes. Spandex, sweat pants and short skirts or shorts are not permitted. Do you have company grooming requirements? Details of company grooming requirements? Shirts and name tags will be provided. Additional pants for employees working in the kitchen will also be provided. You are representing our business; we need you to look professional. Students must be neatly groomed, clean, neat and professional in appearance. visible tattoos and no more than one minimally noticeable facial piercing (ear OK but no more than 2 standard piercings per ear, no gauges in ear larger than #2). Must have normal colored hair (no pink, blue, green...), no mohawks or dreadlocks. Must bathe regularly and wear deodorant. overbearing perfumes or colognes. Clean hygiene is a must. Men are permitted to have short, well maintained facial hair (may not be grown long after arrival - must be ½ an inch or shorter), and must wear longer hair pulled back while working. Those with long hair must wear hair tied back while working. Other Company Details Company hires couples? Company hires groups of up to 4? Drug test required? Do students complete an additional application upon arrival? Does your company issue completion certificates? If requested, will you evaluate the student's performance? Any additional company details? Because of our location within a national park, there are no big cities nearby. There is limited transportation around the park and to outlying cities. Be ready to enjoy your immediate surroundings. Training Information Is job training required? Length of training: One day of Orientation and ServSafe Training, then on the job training 1-5 days Are students paid during training? Hourly pay rate during training: $9.00 How many hours per week are students likely to receive during training period? 35 Any other details? Days off with friends are not guaranteed - based on the schedule of the business and how busy it is. The schedule might change weekly and you must be prepared to work accordingly. You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak directly with your manager. Failure to do so will result in a warning. A full list of expectations and policies will be provided once you are offered a position. CIEE ciee.org/wat COUNCIL contact@ciee.org Page 3 of 6 25-Jul-18

20 Worksite Location Worksite location: Nearest major city: Kalispell, MT Worksite setting: Remote/Rural Nearest major airport: Kalispell, MT(FCA) Distance to nearest major airport: 42mi // 68km Additional worksite setting details: Students will work at one of the following hotels in Glacier National Park: Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn We are located in a remote National Park setting. Basic amenities are available. Interest in hiking, exploring and outdoor activities are a must. Please research Glacier National Park to get a sense of how beautiful the place you are coming is! Standard Arrival Information Are students required to arrive or depart on specific dates? Details of required arrival or departure dates: Your employer will provide shuttle service that only picks up on mornings of Mondays, Wednesdays and Fridays at Grouse Mountain Lodge and the Amtrak in Whitefish, MT. Your employer will send you an to sign up for a shuttle pick-up for your first day of work. You must sign up at least two weeks in advance. You MUST arrive into the area at least one day before your first day of work, and be prepared for pickup in the morning on your first day of work. On your first day, you will attend orientation with Human Resources. You should be prepared to work until your last day of work, and depart within hours of your last day of work. Mode of transportation: Employer will arrange pick-up Students must arrive between these hours: Monday, Wednesday, or Friday at 8 am Cost: Other details: t Specified Students must arrive in Montana one day prior to their check-in date. Employees who miss their scheduled check-in may be accommodated at the next available check in, but you will be responsible for hotel costs if needed. arrival info including flights to GNPL-J1-International@xanterra.com at least TWO WEEKS prior to arrival date.pick up locaiton: Grouse Mountain Lodge (Whitefish, MT) at 8 am Monday, Wednesday, and Friday. If you miss your pick up date and time, you will be repsonsible for hotel costs in Kalispell until the next available pick up date!**destination for all flights should be Kalispell, MT (Glacier Park International Airport - FCA) - please note that you CAN'T stay overnight at the airport and you will need to book a hotel room at your own cost at Grouse Mountain Lodge in Whitefish, MT. After Hours Arrival Information General information: Name of accommodation: Grouse Mountain Lodge in Whitefish, MT Accommodation address: Cost per night: $69.00 Students will need to reserve a hotel room in Whitefish, MT or Columbia Falls, MT for the night before their check-in date. Shuttle Service and recommended hotels with employee arrival rates and airport pick-up services will be sent in . Best way to travel from airport to overnight accommodation: Shuttle service available from Glacier Park International Airport (FCA) to your hotel. Request airport shuttle pick-up when you make your hotel reservation. Social Security Are students required to apply for a social security card prior to arriving at worksite? Will the company assist students with their social security application? Assistance detail: We will provide transportation for students to get to the social security office on specific days. Students will coordinate this with their Location Manager. Where is the nearest social security office? Kalispell, MT Distance: 52mi // 68km How will students be paid until their social security card arrives? By check or direct deposit with a temporary SSN. You must provide your real SSN as soon as you get it. Housing Details Is housing provided? If not, will you assist students in finding housing? N/A Are there affordable housing options in the area? N/A Housing options in the area: N/A Local housing resources: N/A Housing address: Depends on placement within the park lodges Glacier National Park MT Is the student required to sign a separate housing contract? CIEE ciee.org/wat COUNCIL contact@ciee.org Page 4 of 6 25-Jul-18

21 Housing Details Type of housing provided: Dormitory Number of students to a room: 2-4 Housing details: Do you offer co-ed housing? Instructions for payment of housing deposit: Housing deposit due date: Is deposit refundable? Conditions of deposit refund: How will deposit be refunded? Are students required to live in provided housing upon arrival? During their work stay, can students find alternate housing? If yes, is there a penalty? All of the housing is dormitory style where two to four people share a room. Some dorms have bunk beds and some have separate twin sized beds. There are dressers and a desk in each room. Some have closets in addition to the dressers. There is a lock box in each dorm room, and a lock is not provided - bring your own!! Bathrooms are common, shared baths. Dorm rooms are very basic and rustic. Each hotel has an Employee Recreation Room for activities, games, relaxing, etc. All locations have VERY limited wireless internet. Employees will have free laundry access. Employees eat in the Employee Dining Room at their hotel for all 3 meals - no kitchen is available. Housing for couples is not provided. Are housing costs deducted from paycheck? Please be prepared to share a room with other students! Cost of housing - per week: Includes utilities? Is a housing deposit required? Amount of housing deposit: $ Deposit to be paid in cash at time of check-in. Deposit is refunded as long as employee completes work assignment in full (work until the agreed upon end date) and housing is left in good condition. Deposit is refunded on the last paycheck. Transportation to/from Worksite Method of transportation to worksite: Walk Distance to worksite: Less than 1 mile Is worksite within walking distance of housing? Cost of public transportation to worksite: t specified Details of public transportation to worksite: Cost of transportation to worksite provided by employer: t specified Details of transportation to worksite arranged by employer: Cost of arranging own transportation to worksite: t specified Details of arranging own transportion to worksite: Housing Amenities Available public transportation: Interstate Bus Access to public transportation? Requires additional transportation On Site Housing Amenities Laundry: Linens: Private bath: Refrigerator: Microwave: Air conditioning: TV: Telephone: Security guard: Computer/Internet Access: Utensils: Gym: Individual Beds: Nearby Amenities Supermarket: Requires Transportation Restaurants: Requires Transportation Shopping mall: Requires Transportation Fitness center: Requires Transportation Post office: Requires Transportation Laundry: Walking Distance Bank: Requires Transportation Internet cafe: Requires Transportation CIEE ciee.org/wat COUNCIL contact@ciee.org Page 5 of 6 25-Jul-18

22 Housing Amenities Movie theater: Requires Transportation Library: Requires Transportation Additional amenities: Housing includes laundry facility services, and very limited Internet access. Pay phones available for use with calling cards. We provide sheets for your bed. The cost of housing/week includes the cost of 3 meals per day in the Employee Dining Room! Meal Information Are meals included in rent cost? If not, meal plan cost per day: $0.00 Meals covered: Full Meal Plan Is the purchase of a meal plan mandatory? Cultural Opportunities Types of cultural opportunities provided Organized Holiday Event(s): Organized Trip(s) to Major Attraction(s): Organized Potluck(s) or Dinner(s): Organized Trip(s) to Major City: Organized Karaoke Night(s): Information about Events: Organized Movie Night(s): Information about Local Resources: Organized Sporting Event(s): Information about Attractions/Sites: Organized Staff Exchange Event(s) - Other: Information about Local Community: Organized Trip(s) to Nearby Attraction(s): Other: If Other, please describe: N/A Additional details about cultural offerings: Glacier provides lots of cultural opportunities! For Cultural Pot Luck night, each country makes a dish from their country for the staff, chili cook off once a year, 4th of July BBQ at all locations, access to nearby Native American museum and local powpow, local rodeo, access to whitewater rafting, organized horseback riding and group hikes. And of course access to Glacier National Park! CIEE ciee.org/wat COUNCIL contact@ciee.org Page 6 of 6 25-Jul-18

23 Xanterra Glacier Park Lodges Resort Worker Columbia Falls, MT Company Biography Xanterra Parks & Resorts is the nation's largest park-management company with operations in eight national parks, and many other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks. Glacier National Park Lodges is located in remote Glacier National Park, Montana and operates the restaurants, retail stores, hotels, and support services during peak tourism seasons, which is primarily from May through the end of September. This is a great location for students who enjoy nature, hiking and camping. Glacier National Park offers over 700 miles of hiking trails and beautiful scenery with pristine forest, alpine meadows, rugged mountains, and spectacular lakes. Activities, events, and trips are organized throughout the summer for students at this location. This is a beautiful park, but not close to a city! This is a very remote area. Work and Pay Details Position title: Hourly wage: $8.75 Tips? Description of position: Minimum average number of hours? 35 Hours Possibility of getting more than average hours: Average Students get the most hours in: July and August Students get the least hours in: May, June, and September How often are students paid? If yes, what are the dates? Position location: Resort Worker Specific qualifications required: Conditions of bonus: As a Resort Worker, your position will be determined when you arrive in Glacier National Park. It will be one of the following jobs: HOUSEKEEPING ROOM ATTENDANT OR HOUSEPERSON: Daily guest room and public area cleaning including making beds, cleaning bathrooms, dusting, vacuuming, preventative maintenance, handling guest requests, etc. with attention to details and giving your personal best in service. Must assist in other departments or with other job duties as requested or necessary. May assist housepersons/porters in sorting, counting, folding and carrying of linen and supplies by hand or housekeeping cart. $8.75/hour. PREP COOK/PANTRY ATTENDANT: Keeps all kitchen areas, equipment, machines, etc. clean and sanitized during each individual shift. Assists all cooks and Chefs in preparations of all daily menu items in adherence to all company recipes and NPS standards. Must be able to assist in other departments or with other job duties as requested or necessary. $9.00/hour. EMPLOYEE DINING ROOM ATTENDANT: Assists workers engaged in preparing foods and beverages for employees or guests by cleaning works area, equipment, and utensils, assisting in food preparation, set up, and service, and collection of garbage and trash. Serves a range of hot and cold food items. Works to ensure a positive dining experience for all employees. Adheres to all hotel policies and regulations. Assists all cooks in daily preparations of all daily menus. $9.00/hour. DISHWASHER: Keeps all kitchen areas, equipment, machines, etc. clean, sanitized and organized during individual shift. Assist all cooks and chefs as necessary. Assist in daily cleaning and sanitation duties. Maintain clean and safe work area. Maintain cleanliness of all kitchen and dining room materials. Follow all machine cleaning procedures. Work in designated station set by the Location Chef / Sous Chef. Assist all cooks in daily preperation of menu items. Will work with various soaps and cleaning chemicals. Gloves, aprons and safety materials are provided. $9.00/hour. Flexible and willing to work in any position, able to be physically active during the assigned shift, constant bending and moving, hard working and pleasant, able to stand for 8 hours, work safely with knives and cleaning chemicals. Estimated weekly wage (incl. tips): $ Bonus: ne Average hours for last year's students? 35 Hours Maximum weekly hours allowed: t specified Every Two Weeks Do you pay overtime? If yes, after how many hours per week do you pay overtime? 40 Hours Does your company only operate weekends before or after specific dates? Open 7 days a week. Must be available to work nights, holidays and weekends! Students will work at a Xanterra location within Glacier National Park at Lake McDonald Lodge, Many Glacier Hotel, Swiftcurrent Motor Inn or Rising Sun Motor Inn CIEE ciee.org/wat COUNCIL contact@ciee.org Page 1 of 5 25-Jul-18