Naples, Marco Island, Everglades Convention and Visitors Bureau August 2018 Visitor Profile

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RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD SUITE 260 TAMPA, FLORIDA 33602 TEL (813) 254-2975 FAX (813) 223-2986 Naples, Marco Island, Everglades Convention and Visitors Bureau August 2018 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Research Data Services, Inc. www.researchdatallc.com September 2018

Naples, Marco Island, Everglades: August 2018 Summary Executive Summary: August 2018 1. This August, some 102,800 visitors stayed in Collier s commercial lodgings (-4.2)*. Their visits contributed an estimated $89,000,500 of economic impact to the County (-1.5). Key performance metrics are as follows: August ** Occupancy 60.7 61.8 +1.8 ADR $143.6 $155.2 +8.1 RevPAR $87.2 $95.9 +10.0 * As of August 2018, approximately 969 lodging units remain closed due to the impact of Hurricane Irma and restorations. ** Based on units available to be rented. Key Collier Visitation Metrics (Δ) Key Collier Visitation Metrics (Δ) 25.0 20.0 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0-25.0-30.0-35.0 RevPAR Visitors 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0 ADR OCC 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 7/18 9/18 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 7/18 9/18 Change Visitors Change RevPar Change Occupancy Change ADR i Copyright 2018. PCD-1 09.18.18

Naples, Marco Island, Everglades: August 2018 Summary 2. Despite the impact of red tide, compared to last August, nearly half (40.7) of Collier lodging managers report their three month forward reservations levels as up (2017: 23.5). of Properties (August) Reporting Reservations: Up 23.5 40.7 Same 58.8 20.1 Down 17.6 39.3 3. Collier s August visitation originates from the following primary market segments: 2018 August Visitation Visitor # Florida 52,839-0.3 Southeast 4,729 +4.9 Northeast 8,532 +1.9 Midwest 8,018 +1.0 Canada 1,131 +5.4 Europe 22,822-15.9 Other 4,729-10.1 Total 102,800-4.2 Opportunity Markets (Exploratory) AK WA OR NV CA ID UT AZ U.S. Regions MT HI WY CO NM ND SD NE KS TX OK MN Midwest WI MI ME VT NH NY MA NJ AL IA PA DE OH IL MD IN WV VA MO KY NC TN AR SC MS GA Southeast LA Northeast Florida FL 4. This August, over half of the destination s visitor parties flew (2017: 57.3; 2018: 54.4). A majority of these (53.5) deplaned at RSW, with Miami capturing some 17.6 of deplanements. 5. This August, visitor party size averaged 2.6 travelers who stayed for 3.5 nights in the Naples, Marco Island, Everglades area (2017: 2.8 people; 3.7 nights). ii Copyright 2018. PCD-1 09.18.18

Naples, Marco Island, Everglades: August 2018 Summary 6. Some 45.2 of Collier s August visitors are in the destination for the first time. 7. Fully 96.5 consult the web for trip information, with some 84.5 making bookings for their trip online. 8. The vast majority (91.5) are satisfied with their Collier stay, with 93.2 planning a future trip to the area. 9. The typical August visitor is 46.1 years of age (2017: 45.7 years). iii Copyright 2018. PCD-1 09.18.18

Naples, Marco Island, Everglades: August 2018 Visitor Profile * Copyright 2018. PCD-1 09.18.18

Year to Date (January August) August H/M/C + Visitor Statistics 17/ 18 * 17/ 18 Visitors (#) 1,275,000 1,284,000 +0.7 107,300 102,800-4.2 Room Nights 1,678,100 1,660,100-1.1 148,400 143,600-3.2 Direct Exp. ($) $1,014,963,700 $1,054,582,600 +3.9 $60,626,600 $59,691,800-1.5 Total Eco. Impact ($) $1,513,310,900 $1,572,382,700 +3.9 $90,394,300 $89,000,500-1.5 + Visitors staying in commercial lodging subject to the resort tax (hotel/motel/condo, etc.) August Economic Impact August Occupancy $100,000,000 90,394,300 89,000,500 60.7 2017 $75,000,000 29,767,700 29,308,700 Total Eco. Impact Indirect/Induced Aug. 61.8 2018 $50,000,000 Direct Exp. 60,626,600 59,691,800 30 35 40 45 50 55 60 65 $25,000,000 August Room Rates $0 August Aug. 143.6 155.2 2017 2018 Lodging Statistics ** 17/ 18 Occupancy 60.7 61.8 +1.8 Room Rates $143.6 $155.2 +8.1 RevPAR $87.2 $95.9 +10.0 $ 75 100 125 150 175 ** Note: 969 prime lodging units were closed for renovations 1 Copyright 2018. PCD-1 09.18.18

Visitor Origins August 2018 Visitor Origin Markets Share of Mkt () Number of Visitors Share of Mkt () Number of Visitors 17/ 18 Florida 49.4 53,006 51.4 52,839-0.3 Southeast 4.2 4,507 4.6 4,729 +4.9 Northeast 7.8 8,369 8.3 8,532 +1.9 Midwest 7.4 7,940 7.8 8,018 +1.0 Canada 1.0 1,073 1.1 1,131 +5.4 Europe 25.3 27,147 22.2 22,822-15.9 Other 4.9 5,258 4.6 4,729-10.1 Total 100.0 107,300 100.0 102,800-4.2 August 2018 Visitor Origins 4,729 Florida 1,131 22,822 8,018 8,532 4,729 52,839 Southeast Northeast Midwest Canada Europe Other 2 Copyright 2018. PCD-1 09.18.18

Transportation Mode (Multiple Response) August 2017 August 2018 Plane 57.3 54.4 Rental Car 55.9 56.1 Personal Car 42.0 44.4 Airport Deplaned (Base: Flew) August 2017 August 2018 Southwest Florida International 54.0 53.5 Miami International 22.0 17.6 Ft. Lauderdale International 9.6 11.8 Orlando International/Sanford 10.2 10.5 Tampa International 3.4 5.3 Purpose of Trip (Multiple Response) August 2017 August 2018 Vacation/Weekend Getaway 81.1 80.0 Group Travel 16.6 21.1 Visit with Friends and Relatives 9.7 9.4 Special Event 5.8 6.8 First Visit to ( yes) August 2017 August 2018 Collier County 48.8 45.2 Florida 12.8 11.1 Length of Stay (Days) August 2017 August 2018 In Collier County 4.7 4.5 60 50 40 30 20 10 0 60 50 40 30 20 10 0 Days 5.0 4.0 54.053.5 Transportation Airport Deplaned (Top Four) 22.0 17.6 9.6 11.8 10.2 10.5 SW FL Miami Ft. Lauderdale Length of Stay in Collier County (Days) 4.7 57.3 54.4 55.9 56.1 Plane Rental Car Personal Car 4.5 44.4 42.0 Orlando Party Size August 2017 August 2018 Number of People 2.8 2.6 3.0 2.0 Days in Collier 3 Copyright 2018. PCD-1 09.18.2018

Party Composition (Multiple Response) August 2017 August 2018 Family 40.2 42.1 Couple 43.0 40.6 Single 11.5 14.5 Group of Friends 3.4 3.1 Did Party Have Lodging Reservations for Stay August 2017 August 2018 Yes 93.5 95.0 Expense Relative to Expectations August 2017 August 2018 More Expensive 23.8 18.8 Less Expensive 3.4 6.3 As Expected 71.4 71.9 Satisfaction with Collier County August 2017 August 2018 Very Satisfied 86.9 83.0 Satisfied 7.0 8.5 Satisfaction Level (Combined) 93.9 91.5 Recommend Collier to Friends/Relatives August 2017 August 2018 Yes 92.7 89.8 Plan to Return ( Yes) August 2017 August 2018 To Local Area 94.9 93.2 50 40 30 20 10 0 100 80 60 40 100 80 Party Composition (Top Three) Satisfied/Recommend 93.9 92.7 91.5 89.8 Satisfied 40.2 42.1 43.0 40.6 Family Couple Single Plan to Return 94.9 93.2 14.5 11.5 Recommend 60 To Local Area 4 Copyright 2018. PCD-1 09.18.2018

Activities Enjoyed in Area (Multiple Response) August 2017 August 2018 Beach 84.5 79.2 Dining Out 74.1 76.6 Relaxing 47.4 52.9 Shopping 52.1 52.4 Pool 39.6 43.1 Sunsets 33.3 40.9 Sightseeing 40.1 38.3 Reading 26.2 30.5 Sunning 26.7 28.0 Walking 26.9 23.6 Swimming 23.7 22.4 Bars/Nightlife 16.6 20.8 Enjoying Nature/Bird Watching/Everglades 25.5 20.4 Visiting with Friends/Relatives 13.8 12.5 Shelling 15.3 12.3 Art Galleries/Shows/Fairs 10.9 10.2 Fishing 11.8 7.8 Golfing 6.9 7.4 Boating 9.5 6.9 Demographics August 2017 August 2018 Average Age Head of Household (Years) 45.7 46.1 Median Annual Household Income $153,400 $155,793 Collier Base Budget August 2017 August 2018 Total $1,582.05 $1,509.72 Per Person/Stay 565.02 580.66 Per Person/Day 120.22 129.04 $ 2,000 1,500 1,000 500 0 Activities Enjoyed in Area (Top Five) Beach Dining Out Relaxing Shopping Pool Total Party Budget 47.4 52.9 52.1 52.4 39.6 43.1 84.5 79.2 74.1 76.6 0 25 50 75 100 Collier Base Budgets 1,5821,510 565 581 Per Person/ Stay 120 129 Per Person/ Day 5 Copyright 2018. PCD-1 09.18.2018

Area Information Seen/Read/Heard August 2017 August 2018 Yes 58.7 59.4 Directly Influenced by Information (Base: Seen/Read/Heard Area Information) August 2017 August 2018 Yes 55.5 52.8 Why Chose the Area (Multiple Response) August 2017 August 2018 Beach Area 58.8 57.3 Quality of Accommodations 42.2 49.5 Quiet/Peaceful/Laid Back 43.6 47.5 Previous Experience 32.9 36.5 Relaxing 29.2 36.1 Restaurants 32.9 34.0 Not Crowded 27.5 31.3 Weather 24.9 30.1 Outdoor Recreation/Nature 26.6 25.0 Appealing Brochures/Websites 22.7 23.2 Never Been 25.9 21.9 Recommendation 23.5 19.5 Business/Meeting/Conference 13.1 17.7 60 40 20 0 Seen/Read/Heard 100 90 80 70 60 50 58.7 59.4 Yes 95.2 96.5 Use Web for Travel Info This Trip 60 40 20 0 Internet Use 82.8 Info. Influenced 84.5 Book Reserv for Trip Online 55.5 52.8 Yes Internet Use August 2017 August 2018 Use Internet to Obtain Travel Info for This Trip ( Yes) 95.2 96.5 Book Reservations for Trip Online (Yes) 82.8 84.5 6 Copyright 2018. PCD-1 09.18.2018

Industry Data: 2014-2018 * Copyright 2018. PCD-1 09.18.18

Collier Direct Leisure and Hospitality Employment (Calendar Year) * 32,000 Monthly Direct Leisure and Hospitality Employment 30,000 28,000 26,000 24,000 22,000 20,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 28,900 29,400 29,800 29,300 28,200 27,200 26,500 26,300 2017 30,300 30,700 31,100 30,400 28,800 27,000 25,800 25,700 23,300 25,200 27,400 28,200 2016 29,000 29,700 29,700 29,000 27,500 25,900 25,000 24,800 24,800 26,300 28,500 29,300 2015 27,700 28,400 28,600 27,900 26,300 24,800 23,800 23,800 24,000 25,600 27,900 28,700 2014 26,900 27,600 27,900 27,100 25,700 24,100 23,200 23,100 22,700 24,400 26,500 26,900 2018 2016 2015 2017 2014 * Source: Florida Department of Economic Opportunity/U.S. Department of Labor. 1 Copyright 2018 PCD-1 09.18.18

Southwest Florida International Airport (RSW) Passenger Traffic 1,500,000 CY 2014: 7.97 million (+4.4) 1,300,000 CY 2015: 8.37 million (+5.0) CY 2016: 8.60 million (+2.8) 1,100,000 CY 2017: 8.84 million (+2.8) RSW Total Passenger Traffic 900,000 700,000 500,000 CY 2018 to Date: 6.62 million (+5.1) 2018 2017 2016 2015 2014 300,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 965,981 1,053,817 1,379,728 939,957 668,665 546,159 561,039 501,023 2017 892,905 946,079 1,252,124 1,032,783 629,321 528,383 530,428 481,185 327,466 581,317 767,064 873,494 2016 918,929 989,845 1,269,961 900,594 606,833 492,413 484,074 431,729 391,844 550,316 727,634 840,501 2015 854,953 906,039 1,181,382 902,669 602,891 481,512 492,114 454,360 404,045 535,921 720,556 835,359 2014 778,163 862,899 1,147,059 865,554 591,116 478,692 496,472 446,402 366,038 503,243 669,567 765,288. 2 Copyright 2018 PCD-1 09.18.18