APRIL 21, 2016
INTRODUCTION 2015 @ YYC LOOKING AHEAD
Introduction Across Canada Airports Drive the Economy 150,000 on-airport jobs 135 million passengers per year $25 billion infrastructure investment $40 billion annual GDP contribution
Introduction Today @ YYC We operate and develop two airports: YYC Calgary International Airport since July 1992 YBW Springbank Airport since October 1997 80 year lease (to 2072) Not-for-Profit Organization All surpluses re-invested on-airport
Introduction Our Vision @ YYC To be the Aviation Hub of Choice Connecting People & Prosperity
Introduction Public & Stakeholder Accountability Annual Public Meeting Annual Report Annual Meetings with Appointers Independent review every 5 years
Introduction Public & Stakeholder Accountability Regulatory & Canada Lease compliance Meetings with Key Stakeholders Airlines, 3 levels of Government, Civic Groups CBSA, US-CBP, CATSA, Nav Canada Safety & Security #1
The 2015 Stats... 2015 @ YYC
AIF Revenue $150M 2015 TOTAL REVENUES 2015 TOTAL REVENUES $376M $376 Million Commercial Revenue $121M Aeronautical Revenue $105M
2015 2015 DIRECT DIRECT OPERATING EXPENSES $110.9M $111 Million Goods & Services $75.7M Salaries & Benefits $25.7M Property Taxes $9.5M
COST COMPARISON Direct Operating December Costs 31, 2014 Per Passenger December 31, 2014 #1 YYC
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 $40.0 M $35.0 M $30.0 M FEDERAL RENT FEDERAL RENT 1992 1992-2015 2015 $521 Million Since 1992 $521 Million Since 1992 $ 37.1 37.1 $25.0 M $20.0 M $15.0 M $10.0 M $5.0 M $0.0 M
CAPITAL INVESTMENT 2015 2015 INFRASTRUCTURE INVESTMENT $487 Million $487 MILLION Operations Sector CAPITAL $105M OPERATIONS MAJOR EXPANSION Major Expansion CAPITAL Sector $382M
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 $ (in millions) 800 700 600 500 400 300 200 100 INFRASTRUCTURE INVESTMENT INFRASTRUCTURE INVESTMENT CAPITAL INVESTMENTS 1992-2015 1992-2015 $3.8 Billion $3.8 Billion + $470M - 2016 Expansion Operations
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Passengers Per Year (in millions) 16.00 PASSENGERS PER YEAR PASSENGERS 1993 to 2015 PER YEAR 1993 to 2015 15.00 14.00 13.00 12.00 2015: 15.5 Million 2015: 15.5 Million 11.00 10.00 9.00 8.00 7.00 6.00 5.00 4.00
New Air Services in 2015 New service to Ft. Lauderdale; Huatulco, Mexico; and Liberia, Costa Rica New year-round service to London/Gatwick announced to begin May 2016 New daily year-round service to Halifax and Nanaimo
With 82 non-stop choices.... Where are YYC flyers going?....
Where are YYC flyers going? YYC
Where are YYC flyers going? YYC Cancun
Where are YYC flyers going? YYC Cancun Varadero
Where are YYC flyers going? YYC London Cancun Varadero
Where are YYC flyers going? YYC London Frankfurt Cancun Varadero
Where are YYC flyers going? YYC Amsterdam London Frankfurt Cancun Varadero
Where are YYC flyers going? YYC Amsterdam London Houston Frankfurt Cancun Varadero
Where are YYC flyers going? YYC Amsterdam London Houston Las Vegas Frankfurt Cancun Varadero
Where are YYC flyers going? YYC Amsterdam London Houston Tokyo Las Vegas Frankfurt Cancun Varadero
+ China! Hainan Airlines will commence service to Beijing on June 30, 2016
Where are YYC flyers going? Beijing YYC Amsterdam London Houston Tokyo Las Vegas Frankfurt Cancun Varadero
Air Service is the #1 consideration by companies looking at new cities for relocation/expansion opportunities
SERVICE COMPARISON Airline Seats Per Capita December 31, 2015 #1 YYC
Additional 2015 Highlights
New Facilities & Services New Airside Maintenance Centre 49,000 f 2 Equipment maintenance Stores Administration
New Facilities & Services New Taxi Driver Centre 3,400 f 2 Eating & restroom facilities
New Facilities & Services New On-Site Park & Jet Operation 4,125 stalls Shuttle service to terminal
New Facilities & Services P1 Domestic (Red) Parkade Renovations P1 & P2 Repainted & Rezoned DOMESTIC USA/INT L P2 USA/Int l (Blue)
New Facilities & Services 135 Shops & Services
New Facilities & Services New Medical Centre PrimeCare Health Family & walk-in medical Occupational health Physical therapy
New Facilities & Services Land Development 1,000 acres leased land 6.3 million f 2 of industrial & commercial space
New Facilities & Services Land Development Clique Hotel & Resorts 2 nd of two phases completed 200 total rooms
New Facilities & Services Land Development Phase II of the Airways Crossing development completed by the Norcal Group
New Facilities & Services Land Development Phase V of the Aviation Crossing Development by McKnight Corporate Centre has commenced
New Facilities & Services Land Development Construction has commenced on a new 200 room Westin Hotel in Deerfoot North
Air Cargo Powers Ahead 135,000 tonnes moved through YYC in 2015 2 million f 2 of dedicated cargo apron
Air Cargo Powers Ahead YYC Phase 2 Opens Fall 2016 440,000 f 2 of Authority owned and operated air cargo facilities
YBW Springbank Airport Canada s Finest General Aviation Airport
YBW Springbank Airport $38 M invested since 1997 152,000 movements in 2015 Bow West Developments New 12 Bay Hangar
Sustainable Development @ YYC........
Sustainable Development @ YYC 1 st Canadian Airport to receive the BOMA Go Green Certification Comprehensive Environmental Management Programs: Water Quality Waste Management Hazardous Materials Recycling
Sustainable Development @ YYC In 2015 @ YYC we recycled: 345 tonnes of cardboard & paper 52,000 lbs of cooking oil 520,000 bottles & cans
Sustainable Development @ YYC New Runway 100% energy efficient LED lights New International Terminal 581 geo-thermal wells 660 km of in-floor radiant heating Systems to harvest 10 million litres of rainwater High-performance building envelope system
Sustainable Development @ YYC Aircraft Noise Impacts and Management
Today at YYC: Great air service Capacity to grow AVPA since 1979 Context of an Urban Airport It is impossible to arrive & depart aircraft at an urban airport without some community impacts
The Noise Management Team Transport Canada Nav Canada Airport Authority Air Carriers Communities
Noise Management Tools Published Noise Abatement Procedures Flight Tracking System Sound Monitoring Systems Concerns Hotline Airport Community Consultative Committee
The Airport Community Consultative Committee (ACCC) Community Associations
What has the Committee accomplished? 1. 10 vs 15 degree divergence 2. Delay turns to 1000 feet 3. Preferred north departure procedure Objectives: Maximize flights over commercial areas Maximize altitude of aircraft flying over residential areas
What other issues are being pursued? RNP approaches Runway 17L departures Downwind Leg Analysis
What are RNP approaches? Navigation system based on GPS technology Continuous descent arrivals, allowing for quieter arrival of aircraft
17L Departures YYC has formally requested that NavCanada investigate reducing the 10 degree turn on Runway 17L to 5 degrees 5
Downwind Leg Analysis The Authority has engaged a firm to design a noise study related downwind flight paths We will be working with Community Associations and area Councillors to determine locations for new noise monitors
At YYC we are committed to: Listening to stakeholders and the community Acknowledging and considering feedback Assessing and understanding community impacts
Airport Development Program
Runway 17L 35R Opened June 2014 The most important 14,000 ft in Alberta
Airport Development Program New International Terminal 5 Levels 2 Million f 2 24 Aircraft Gates New Hotel 2 Common-Use Lounges 2 Central Retail Plazas Substantial progress in 2015 Planned Opening October 2016
Let s take a walk through the new International Terminal....
The Airport Development Program is more than just a major terminal expansion We re focused on making YYC a great connecting hub airport....
@ YYC 33% of passengers are connecting
Airport Development Program Our Connectivity Program includes: Building Expansion Moving sidewalks YYC Link Transit System
Airport Development Program Our Connectivity Program includes: A new Connections Centre and related processes to facilitate the connection of passengers between different sectors No bag pickup One-stop screening
But... what is a building without Great Service?
4.30 4.20 4.18 4.22 Passenger Satisfaction Survey 2014/2015 Passenger Satisfaction Survey 4.20 4.19 4.15 4.16 4.17 4.21 4.10 4.00 80% 3.90 3.80 3.70 3.60 3.50 3.40 3.30 Q1 14 Q2 14 Q3 14 Q4 14 Q1 15 Q2 15 Q3 15 Q4 15 Overall Passenger Satisfaction Performance Target
Our famous White Hat Volunteer Program will be 25 years young in 2016!
450+ Volunteers at your service! No where else in the world is there anything like the Calgary White Hatters
And coming in 2016
Our new.... Customer Care Ambassador Team We make moments memorable
From the roadway... Customer Care Ambassador Team
To Check-In and Connections Customer Care Ambassador Team
Tour guides on the YYC Link Journey Customer Care Ambassador Team
Customer Care Ambassador Team And providing all the information you need
Together two great teams + = Powerful Customer Service at YYC!
Looking to the future and Putting it all together
+ Great Capacity + Great Connections + Great Customer Service = The Aviation Hub of Choice Connecting People & Prosperity
YYC A Community Partner
YYC A Community Partner Rotary Challenger Park Barrier free outdoor recreation and sports facility Authority has donated 30 acres to this important social enterprise
YYC A Community Partner Rotary Challenger Park Family Day June 25 th Annual Golf Tournament - August 31 st Where everyone can play
YYC A Community Partner Mustard Seed Authority staff have prepared a monthly dinner since 2002
New - YYC Navigators New program to help children with autism become familiar with the airport/air travel experience
At YYC we ve gone to the dogs...
YYC s new Pet Therapy Program Pet Access League Society
PALS Bringing comfort and smiles to YYC passengers
There won t be a dry face at YYC!
And the great people who make all this possible
OUR YYC CREW Thank You!
Moving Ahead in 2016
2016: $470 M Investment Program Thousands of activities & projects are taking place in 2016 They All Have One Simple Focus....
Open Well!
BUILDING MOMENTUM $8.28 Billion YYC 48,000 Jobs DRIVING A REGION
THANK YOU!