Air Service Data Seminar Conference Agenda January 26 28, 2014 Hyatt Regency Albuquerque Albuquerque, New Mexico Sunday, January 26, 2014 5:00 pm 7:00 pm 6:00 pm 7:00 pm Registration Welcome Reception Monday, January 27, 2014 7:30am 4:30pm 7:30am 8:30am 8:30am 8:45am A - D Registration Continental Breakfast Welcome and Opening Johanne Gallant Vice-Chair, Marketing & Communications Committee, ACI-NA Director of Airport Commercial Development Greater Moncton International Airport James D. Hinde Director of Aviation City of Albuquerque 1
8:45am 9:30am A - D Roundtable Session: Former Airline Representatives Share Their Advice The participants in this session will provide some key strategic insights into air service development from the inside and the outside. Each of our panelists previously held a planning role with an airline, but now sits on the other side of the table, either representing an airport, or assisting airports in the pursuit of new air service. Learn the differences between how airlines and airports analyze new services, hear what airports do well and what they don t do well, and take some air service advice from our experts who have taken part in route development from more than one perspective. Michael A. Crockatt of Business Development and Marketing Ottawa International Airport Authority Greg Atkin Air Service Strategy and Development Consultant Sixel Consulting Group, Inc. David Chip Gentry of Air Service Development Montgomery Area Chamber of Commerce Marcus Lam Director, Network Design and Financial Planning InterVISTAS 9:30am 10:15am Speaker: 10:15am 10:30am Foyer 10:30am 11:30am Data Session: Demographics Our airports should only be part of the story when meeting with an airline. This discussionbased session will highlight the various types of demographic information that is important to cover with an airline to help them understand your market. Bryan Dietz, C.M. Air Service Development Manager Alleghany County Airport Authority Networking Break Data Session U.S.: T-100 and Origin and Destination Survey Data James Lundy Campbell-Hill Aviation Group, LLC Kevin Schorr Campbell-Hill Aviation Group, LLC 2
Data Session Canada: Canadian Data Breakout Session Canadian data is always a challenge, so bring your questions, queries and laptops for this interactive question and answer session. Speaker and moderator will assist participants in sourcing reports and all will be encouraged to share any unique data sources that may assist in developing effective route proposals to carriers. Carol Hewitt Director, Route Development Edmonton International Airport Jordan Kayloe Senior Diio, Inc. 11:30am 12:30pm Data Session: Alternative Sources of Data Hampton Brown Director, Air Service Development San Diego County Regional Airport Authority Kim Sippola The Quotient Group Corrina Smith Senior Marketing Manager Albuquerque Convention and Visitors Bureau Brian Solis Manager, Aviation Market Development Lee County Port Authority, Southwest Florida International Airport 12:30pm 1:30pm E-F 1:30pm 2:15pm 2:15pm 2:30pm Foyer Networking Lunch Data Session: Schedule Data (Fundamentals & Advanced) Fundamentals: Mike Lopez Seabury APG Advanced: Tom Reich AvPorts Networking Break 3
2:30pm 3:30pm Roundtable Session: Beyond Network Planning Air Service Development professionals spend most of their time working with the network and planning sections from an airline. This session will focus on hearing about other departments within the airlines and how they influence route development. Brad DiFiore Co-Founder and Managing Partner Ailevon, LLC. Ty Bronchetti Manager, Revenue Management Southwest Airlines Jace Hieda Manager, Regional Marketing West & Central U.S. JetBlue Airways Mukesh (Mookie) Patel Manager, Airport Affairs Corporate Real Estate Alaska Airlines 3:30pm 4:30pm Roundtable Session: Developing an Effective Approach to Strategic Air Service Planning Many different elements go into successful air service development projects. Data analysis, fleet tracking and schedule review all must be incorporated into strategic air service planning. Having an understanding how to assess and prioritize your opportunities on a periodic basis is key for an industry that is very dynamic and includes both short term shocks and longer term goals. This session will focus on how to approach strategic planning for air service in a smart way that doesn t lead to inefficiencies later on. What does it mean for airports of different size? How can it help you internally manage expectations? How often should the exercise be done and with what tools? What format can you use? How often should it be updated? Howard Mann, Policy and Market Analysis InterVISTAS Dan Dickten, A.A.E. Director of Aviation Western Reserve Port Authority Carol Hewitt Director, Route Development Edmonton International Airport Brian Pratte Director of Air Service and Cargo Development Reno-Tahoe Airport Authority 4
Tuesday, January 28, 2014 7:30am 8:30am 7:30am 8:30am 8:30am 9:30am Registration Continental Breakfast Roundtable Session: Current Airline Representatives Share Their Advice You ve spent weeks mining the data, formatting charts and graphs, and refining your forecast. The route case is rock solid. But what will the airline think? This panel of US and Canada-based route planners will listen intently to several hundred airport presentations over the course of this year are prepared to share insights on what makes a memorable meeting. Following a brief update from each carrier, a former airline planner will moderate a discussion that will help Air Service Development professionals understand the current realities of the airline market and how to make the most of future meetings with both tenant and prospective carriers. Justin Meyer Hillsborough County Airport Authority Mark Kopczak, Network Planning Spirit Airlines Andrea Lusso Senior Analyst, Route Planning JetBlue Airways John Weatherill Director, Network and Schedule Planning WestJet 9:30am 10:15am 10:15am 10:30am Foyer Data Session: Ticketing and Booking (Fundamentals & Advanced) Fundamentals: Jordan Kayloe Senior Diio, Inc. Advanced: Jeffrey Hartz Senior Air Service Consultant Mead & Hunt, Inc. Networking Break 5
10:30am 11:15am Data Session: Quality of Service Index (Fundamentals & Advanced) Fundamentals: Khalid Usman Oliver Wyman Advanced: D. Austin Horowitz Technical Specialist ICF SH&E 11:15am 12:15pm Roundtable Session: Developing Air Cargo Service at Your Airport This panel will address questions about the outlook for the cargo industry, emerging markets, who are your potential partners and what is relevant information for airlines when presenting. You will be in a setting where all questions are welcomed and open for discussion. We look forward to exploring cargo development together! Johanne Gallant Director of Airport Development Greater Moncton International Airport Michael Webber President Webber Air Cargo, Inc. 12:15pm 1:15pm E-F 1:30pm 3:00pm Networking Lunch Peer Group Discussions Large Hub Airport Peer Group (10 million passengers/year +) Brad DiFiore Justin Meyer Co-Founder and Managing Partner Ailevon, LLC. Hillsborough County Aviation Authority Medium Hub Airport Group (3 million 10 million passengers/year) Kevin Schorr Brian Pratte Campbell-Hill Aviation Group Reno-Tahoe Airport Authority Small Hub Airport Group (Less than 3 million passengers per year) Bruce Tarletsky Jason Licon Director of Airport Marketing Airport Director AFCO AvPorts Management LLC Ft. Collins Loveland Municipal Airport Susan Kittle Manager, Client Services AFCO AvPorts Management LLC Mike Merk Director Phoenix-Mesa Gateway Airport Authority 6
3:00pm 4:00pm Roundtable Session: U.S./Canadian Border Leakage Each year, an estimated five million Canadians cross the border into the US for cheaper flights. US airports have had much success luring Canadians to their facility through low cost carrier service. This panel will delve into the role Canadian aviation policy has in making Canada s airports less than competitive on cost, and we ll discuss how the future of low cost transborder service could change the dynamic in 2014. Jack Penning Director of Market Analysis Sixel Consulting Group, Inc. John Korenic Director, Aviation Marketing Vancouver Airport Authority Clint Ostler Manager, Media and Market Strategy Alaska Airlines 4:00pm 4:15pm Conclusion 7