Dennis Probst, COO Metropolitan Airports Commission

Dennis Probst, COO Metropolitan Airports Commission

Our Airports Our Vision Providing your best airport experience Our Mission Connec=ng you to your world

Minneapolis- St. Paul Interna=onal Airport 16 th busiest airport in North America (passengers) 15 th busiest in opera=ons Delta Air Lines 2 nd largest hub

Passenger Numbers Near Record Levels 40,000,000 37,604,373 37,505,521 35,000,000 30,000,000 25,000,000 20,000,000 15,000,000 10,000,000 5,000,000 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

MAC System Opera=ons 1,200,000 1,000,000 1,007,938 800,000 735,570 600,000 400,000 200,000 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Reliever Opera6ons 530,726 449,619 423,931 389,843 377,093 386,383 363,190 332,383 306,532 348,701 322,291 MSP Opera6ons 477,212 452,972 450,044 432,395 437,075 436,506 425,332 431,418 412,586 404,612 413,279 MSP Opera=ons Reliever Opera=ons MSP experienced 413,279 landings and takeoffs in 2016, the first increase (2.1%) since 2013, but s=ll well below the 2004 record of 541,093 opera=ons.

Air Service Success Measures Major, stable Delta hub Additions since 2008: Alaska Air, 2008 Southwest Airlines, 2009 Spirit, 2012 Air France, 2013 Condor, 2014 Boutique, 2016 Air Choice One, 2016 KLM, 2017 Competitive incentives program

Air Service Added in 2016-2017

New KLM Service

We re #1! This year, Airports Council Interna=onal named MSP the Best Airport in North America in its size category. The ranking is based on results of passenger surveys in 34 key performance areas through the global Airport Service Quality Program. MSP Interna=onal won a World Airport Award from Skytrax in 2017 for Best Airport Staff in North America. The award is based on surveys of more than 13.8 million travelers worldwide ra=ng airports on service.

Other Accolades Environmental Achievement Award: Special/Innovative Projects, Airports Council International-North America Excellence in Concessions, Airports Council International-North America Environmental Leader Project of the Year, Environmental Leader Project Awards Top 10 US Airport, Conde Nast Traveler 5 th Most Affordable Large U.S. Airport, Cheapflights Travelers Choice Favorite, Trip Advisor Sustainable Infrastructure Award, Airports Going Green Technology and Innovation Award, MNDoT Office of Environmental Stewardship 3 rd Most Efficiently Managed Airport in the World, Air Transport Research Society Top 5 in the World Easiest to Get To, MSN America s Best Bathroom, Cintas

Opera=ng Sustainably Most extensive noise mi=ga=on program in U.S. Phase 1 carbon accredita=on Energy conserva=on and renewable energy sources 3 megawab solar energy facility at Terminal 1 1.3 megawab solar facility at Terminal 2 Robust reuse and recycling

Inves=ng in Infrastructure The MAC s 2017 capital improvement program budget totals more than $455 million, including more than $8 million for improvements to general avia=on airports. 500 450 400 350 300 250 200 Capital Expenditures ($Millions) From 2007 through 2017, the MAC 100 will have invested $1.7 billion in 50 capital improvements to its airports. 0 150 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 MSP Relievers

2017 Long Term Comprehensive Plan Spending

Other 2017 Capital Spending

Recent Improvements Expanded Terminal 1 interna=onal arrivals area Terminal 2: new auto rental facili=es Quick Ride Ramp at Terminal 1 Aircraf viewing area Nearly 50 new food and retail venues. 30 more restaurants to be bid this year North Security Checkpoint

reimaginemsp.com A four- gate Terminal 2 expansion opened October 20, providing room for growth by incumbent carriers Southwest and Sun Country and for new entrants to the market. The expansion includes a facility for nursing mothers and an indoor pet relief area.

reimaginemsp.com Nursing mothers rooms Indoor pet relief sta=ons

In the past year, MSP has welcomed nearly 50 new retail shops and restaurants. This year, the MAC will launch a compe==ve process to select some 30 addi=onal restaurant concepts to open in 2018 and 2019. reimaginemsp.com

Preparing for the Future MSP is likely to serve more than 50 million passengers annually by 2035. To meet demand, the MAC plans to invest $1.6 billion in airport improvements over the next several years and $2.5 billion by 2035.

Changes in elevator and escalator placement will make moving between levels of Terminal 1 more intui=ve so people can move easily between the =cke=ng, bag claim, parking and ground transporta=on with less conges=on. reimaginemsp.com

reimaginemsp.com Through 2020, both the =cke=ng and baggage claim levels at Terminal 1- Lindbergh will be completely remodeled. New designs aim to: 1.) increase passenger processing efficiency, 2.) provide beber sight lines, 3.) create addi=onal walk space, and 4.) increase the amount of daylight filtering into the spaces.

reimaginemsp.com Fewer but larger baggage carousels will be installed, providing adequate space for the number of checked bags projected to be processed through 2050. Services such as restrooms, help desks, and food and retail will be consolidated into one central loca=on on both baggage claim and =cke=ng levels making it easier to find those ameni=es and meet up with others.

Graves Hospitality is developing a 300- room Intercon=nental Hotel, spa and conference facility, to be completed in the summer of 2018. reimaginemsp.com

reimaginemsp.com A skyway will connect Terminal 1 at the intersec=ons of concourses A, B and C to the Intercon=nental hotel and, eventually, to an expanded Concourse G. A hotel security checkpoint will provide its customers with direct access to the skyway and the terminal beyond.

reimaginemsp.com Work is underway on the hotel, parking management building, exit plaza and roadway changes, with construc=on of a new 5,000- space parking ramp to commence this summer.

reimaginemsp.com

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