Airline Operations Manual V2.1

Airline Operations Manual V2.1

Contents I. Pilot Requirements II. Staff Positions III. Airline Operations IV. Approved Airline Fleet Appendix A. Flight Planning B. Flying the First Flight

Welcome to Alaskan Airways. We are very glad you are taking the time to look around and consider us as your Virtual Organization to fly with. Alaskan Airways started in February 2012 with one major goal in mind, operating as real as we can within the confines of Microsoft s Flight Simulator X. To help attain this goal Alaskan Airways utilizes the VA Financial System and the best pay-ware aircraft on the market today. Makers like PMDG, Carenado, Flight1 and Aerosoft fill our hangers throughout Alaska and the world. Virtual Airline Financials System [VAFS] is incorporated into our operation allowing both the airline staff and virtual pilot an ability to operate in a more realistic environment. For the Virtual Pilot the experience of being hired as an airline pilot, for the airline staff the ability to operate the airline as the real airlines operate. Seeing the cost of doing business while trying to generate a profit. VAFS incorporates a complete flight following acars system, which monitors the flight, provides for passenger feedback on our passenger flights, customer feedback for cargo flights, lets our professional pilots watch their flight progress in real time and generate a pilot rating for each flight. We hope after you look around you will take the next step and fill out a pilot application and join our team. While we strive to operate as realistic as possible, we still have time to have fun and enjoy this fantastic simulation while taking the beauty of the Alaskan territory. Thank you for your consideration. Respectfully; Mike Schmitt President and CEO Alaskan Airways

I. Pilot Requirements Alaskan Airways - is not your typical airline that accepts anybody" off the street. Our goal is to operate like a Professional Airline that hires and trains only quality pilots. To this end, we are looking for dedicated, enthusiastic, ambitious, and hard working pilots that love to fly constantly, have fun, and enjoy this fantastic simulation while taking the beauty of the Alaskan territory. Currently the airline requires each pilot fly (2) two flights per month to be active on roster. Our team of professionals understands that there are months where things in real life come up, but as an adult, we expect you to communicate this to us. Our staff will not go out and chase you down to find out why you have not flown; instead we will simply remove you from our roster. We state this in writing up front so it comes as no surprise to anyone here. Alaskan Airway believes that by submitting a Pilot Application to this airline you are asking to be a part of this team and committed to flying and participating with us to help grow the airline within the policies set forth in both our Airline Operation Manual and Pilot Operating handbook [POH]. To be considered for position as pilot with Alaskan Airways, Pilot Applicants must meet the following criteria: a) Microsoft Flight Simulator FSX is a must with either Service Pack 2 (SP2) or Acceleration Pack installed. If you don't have Flight Simulator FSX, you can purchase it at most leading computer stores such as Best Buy, Circuit City, or online at Buy.com. We do not support any other Flight Simulation Platform.

b) Alaskan Airways is open to any pilot at any level of flight experience who are18 years of age or older who are willing to participate and grow this airline. c) You must have an internet connection and able to utilize the VA Financial Flight Client VAFS5. All flight must be recorded using this client, no exceptions. d) Able to devote the necessary time to fly the minimum of two (2) flights each calendar month. If you fly for more than one virtual organization our staff will not take this into consideration as a valid reason for failing to meet this requirement. If you feel you cannot meet the minimum required flights then we ask, up front, that you do not join. e) All Pilots must be dedicated, enthusiastic, ambitious, and hard working pilots that love to fly constantly. f) All newly hired pilots, regardless of previous flight experience, must complete one (1) Scheduled flight using the Virtual Airline Financials Systems Pilot Client (VAFS) within (5) calendar days from the hire date in one of the Carenado Cessna 208 Caravan s. g) Pilots may transfer previously logged virtual airline hours provided the hours can be verified through one of two ways. With VATAWARE and/or through a previous virtual airline(s) roster through a open and non password protected roster. If we cannot easily see your hours on the roster we will not count the hours flown for them. If we are unable to easily verify your previous flight hours you will enter as a New Hire and zero (0) flight hours. Once your flight hours are verified: After completion of the first Scheduled flight using one of our Cessna 206 Stationair's based out of Bethel along with the Virtual Airline Financials Systems Pilot Client (VAFS) within (5) calendar days from the hire date: 1. Pilot's with 100.0 verifiable flight hours or more they will be promoted to Captain and allowed to operate all the aircraft the airline operates with exception to the 747-400F. 2. Pilot's with between 50.0 and 99.9 verifiable flight hours or more they will be promoted to Region Captain and allowed to operate the allowed to

operate all the aircraft the airline operates with exception to the 737 fleet and 747-400F. 3. Pilot's with between 10.0 and 49.9 verifiable flight hours they will be promoted to Regional First Officer and and allowed to operate the allowed to operate out of Bethel or Juneau Hubs operating the Cessna 206 Stationair, 208B Grand Caravan amd Super Cargo master, and the Kingair C90. 4. All others will be considered new hire pilots and enter at New Hire flying only the Cessna 206 aircraft. h) While a not a requirement, each pilots should be committed to helping Alaskan Airways grow within the Virtual Airline Industry by participating with our online flight partner organizations; WestCoast ATC VATSIM i) By completing the pilot application to Alaskan Airways you are certifying that you have read and understand both the Airline Operation Manual and Pilot Operating Handbook and will comply with all policies and procedures set forth within this document. Pilot Re-Instatement Only those pilots who leave the airline by submitting a resignation letter will be considered for re-hire. No other pilot will be considered. These pilots should contact Human Resources and make a formal request to re-join. All re-hire pilots who are accepted to rejoin the airline will be considered new pilots and required to follow the above procedures as all new hire pilots. Returning pilots must complete their first flight in a Cessna 208B within five (5) calendar days of reinstatement or be removed permanently from the roster. Previous rank and flight time with Alaskan Airways will be restored after completion of the first mandatory flight.

II. Staff Positions The staff at Alaskan Airways is here to help you progress and enjoy the experience of flying in Wild Alaska. President and Chief Operating Officer Mike Schmitt Chief Operating Officer Jason Bruns Vice President Human Resources Vacant Vice President Air Operations Vacant AAHQ Alaskan Operations Center Director Vacant Bethel Regional Hub Manager Vacant Fairbanks Regional Hub Manager Vacant Nome Regional Hub Manager Vacant Barrow Regional Hub Manager Vacant Juneau Regional Hub Manager Vacant Seattle Gateway Hub Manager Vacant Vice President Human Resources Vacant Events Director Vacant Public Relations Director Vacant

III. Airline Operations a. Pilot Rank System PILOT RANK VAFS AIRCRAFT CODE REQUIREMENTS New Hire Pilot C26 0 to 10.0 Hours Regional First C26, C208, C20B, Officer C90 0 to 10.0 Hours Regional Captain C208, C20B, C90, AT7, AT2, L100, 10.1 to 50.0 Hours First Officer C208, C20B, C90, AT7, AT2, L100, 50.1 to 100.0 hours 73X, 73M, 738, 739 Captain ALL AIRCRAFT 100.1 to 200.0 Senior Captain ALL AIRCRAFT 200.1 and Higher b. Flight Training Program coming soon

c. Airline Flight Operation Policies VA Financials Pilot Client is Mandatory for all flights flown at Alaskan Airways. Once hired, all new Pilots must fly their first flight within five (5) calendar days, or the Pilot s account will be terminated. All pilots must at a minimum fly two (2) scheduled flights per month. While flying online with one of our Partners, using our Forums or Teamspeak channel all pilots should remember while using your AKxxx call sign you are representing Alaskan Airways and must ensure proper, mature and professional conduct at all times. Any disruption or abuse reported from a VA member, VATSIM or WestCoast ATC, management or other source shall be investigated and disciplinary action will be implemented to include immediate termination if warranted. Though not mandatory, flying online through VATSIM or WestCoast ATC is highly encouraged. When flying on line make sure to use as your call-sign AKxxx and in the remarks section of your flight plan (VATSIM ONLY) include this to aide controllers with our radio call sign and help advertise the airline: for additional flight plan codes see the Appendix to this document OPR/ alaskanairways.weebly.com RTF/KODIAK Depart and arrive at the specified airport in our schedule. Fly only the flights in which your rank allows for in the aircraft specified, We only use pay-ware aircraft and as such those are the only aircraft allowed. No slewing once in flight and you must start your flight away from all runways and preferably at the terminal. Use of more than 1x time acceleration prohibited on all flights.

IV. Approved Airline Fleet Commuter Aircraft a. Carenado Cessna CU206G Stationair b. Carenado Cessna 208B Grand Caravan

c. Carenado Cessna 208B Super Cargo Master d. Carenado C90 King Air

Regional/ Domestic Aircraft a. Flight 1 ATR72-500 Passenger and Freighter b. Captain Sim 737-200 Convertible

c. PMDG Boeing 737-800 d. PMDG Boeing 737-900

Air Cargo Aircraft a. Captain Sim L382G [L100-30] b. Captain Sim 737-200F

c. PMDG Boeing 747-400F

APPENDIX A. Flight Planning Flight Plan Form in FSINN on the VATSIM Network The following requirements take into account ICAO and FAA guidelines; 1. Aircraft. The first box in the FSInn flight plan is normally auto filled and uses information within your aircrafts config file. Depending on who or where the aircraft came from this information may be formatted incorrectly. It can consist of three sections and look like H/DC10/G to be correct Section 1 - The only time an entry should be here is if the aircraft is classed in the Heavy group. Then and only then should H/ be the prefix to the aircraft. If FSINN has anything else there, either delete it or change it to H if you are a heavy (>299,000 MTOW) Section 2 - This is the actual aircraft model and should only be the ICAO designator. Section 3 - This is the type of navigational equipment fitted to the aircraft, and if at any time you are under ATC then it needs to be correct. The useable list is: /T = No DME, Transponder without mode C /X = No DME, No transponder /U = No DME, Transponder with mode C /D = DME, No transponder /B = DME, Transponder without mode C /A = DME, Transponder with mode C /M = TACAN only, No transponder /N = TACAN only, Transponder without mode C /P = TACAN only, Transponder with mode C /Y = Simple RNAV, No transponder /C = Simple RNAV, Transponder without mode C /I = Simple RNAV, Transponder with mode C /E = Advanced RNAV with Dual FMS /F = Advanced RNAV with Single FMS /G = Advanced RNAV with RNP capability

/R = Advanced RNAV with RNP capability /W = Advanced RNAV with RVSM capability /Q = Advanced RNAV with RNP and RVSM 2. Flight Route. This is where your aircraft will be tracking. This is very important to ATC who are responsible in most situations for separation between aircraft and the ground. They need to know where you are going to be. Your route can include various pieces of information; Waypoints. These can take many forms and include: VOR. The three letter abbreviation assigned to the VOR NDB. The two letter abbreviation assigned to the NDB, Fixes. Generally these are five alpha characters assigned to positions that have some significance to ATC. Airways. These are a collection of waypoints, whose identification generally start with J or V, followed by numerals. Airways can be found on charts, and their use shortens the required filed route. If you use an airway, then you don t have to insert every waypoint on the airway into your plan. User defined locations. These are useful especially for MIL and other non-airport to airport traffic. There are several ways to describe them; LAT/LONG. Any position can be defined using latitude and longitude, however to be understood by controller clients and ATC then they need to be formatted correctly. They are either 7 or 11 characters long depending how specific you need to be; 1. Characters. N 26o W 078o is written as 26N078W, but these are +/- 60nm, so are generally only used for long haul cross ocean type work. 2. Character. N 26o 15.00 W078o 45.00 is written as 2615N07845W, and these are accurate to 1nm, so are much better for MIL planning. If you have any decimals of minutes

or seconds these are rounded to the nearest whole minute. 3. Some FMCs on FS aircraft utilize a nonstandard format for entry. The following are some more familiar add-ons; a. ISG. To enter a LAT/LONG waypoint into the ISG FMC it has to be entered as N2615.0W07845.0 where the decimal point is required and indicates the first decimal place of the minutes, not to be confused with seconds. Decimals of minutes and seconds are two different formats and are not interchangeable. b. PMDG. To enter a LAT/LONG waypoint it is same as ISG but needs a / between the LAT and LONG eg N2615.0/W07845.0 c. Bearing/Distance. A position may also be defined using a VOR as a reference. 52nm on the 256 radial from SNS is written in the FSInn flight route as SNS256052. It is important to have three numerals for each of the bearing and the distance, so note the use of a zero in the example. 4. Again some FMC s use different formats for entry; a. ISG. Uses a / to separate the bearing and distance so does not need three figures for the distance, eg SNS256/52. b. PMDG. Uses same as ISG, but needs three numerals for distance. SNS256/052. 5. Altitude/Speed changes. At times along the planned route it may be necessary to change altitude or even speed. These will also impact on the Controllers ability to maintain separation standards. These are simply appended to any waypoint or user defined position in your plan after using a /. The only trap is that it must be written with both the speed and altitude and use N0 if it is Kts or M0 if it is Mach. SNS/M082F350 means that from SNS VOR I will maintain M0.82 and FL350.

SNS/N0300F240 means that from SNS VOR I will maintain 300 Kias and FL240. Any change needs to be also added to the flight plan route. 6. Flight Rules. It is also possible to indicate a change of your planned flight rules. This will enable ATC to know that from a position you will drop or pick up IFR/VFR. It is simply displayed as SNS VFR meaning that from SNS VOR I will be VFR. This can be done at any point on your flight plan. 3. Remarks. This is a free text box, however it can be used to provide controllers with extra information to make their task easier. It also enables some advertising of your VSOA. The following are acceptable; SEL/ followed by your selected-call letters. A must for cross ocean flights. EG RSCE PER/ followed by the aircraft handling speed designator. A, B, C, D or H RTF/ followed by the callsign as spoken by the controller OPR/ followed by alaskanairways.weebly.com NAV/ followed by RNP rating eg RNP5, or whatever you use for navigation. Eg REG/ followed by aircraft registration if desired STS/ followed by MIL to indicate military status RMK/ followed by ATO or task you are on. At Alaskan Airways the only mandatory requirement is for OPR/ alaskanairways.weebly.com RTF/KODIAK" to be used.

B. Flying the first Flight You have five (5) calendar days from the Date of Hire, found on the first page of your acceptance letter, to complete your first Scheduled flight using the Virtual Airline Financials Systems Pilot Client (VAFS5) in the Carenado Cessna CU206G Stationair out of the Bethel Alaska Hub. Step One: Upon receiving an email from Virtual Airline Financial [VA Financial] containing instructions for completing the application process by confirming the creation of your pilot file. Either click on the link or copy and paste that link to your browser and follow any additional instructions given. Step 2: Download the VAFS5 Pilot Client here. Follow all instruction on this page in order for the pilot client to work properly. We do not enter flight hours manually. Step 3: Fire up Microsoft Flight Simulator FSX, and any weather programs you may use and load any one of Carenado CU206G Stationairs you have, parked in a parking spot and not or any runway. Step 4: Start VAFS5 : [make sure if using Vista or Windows 7 to run as Administrator] Once the pilot client opens: 1. Click on Start New Flight. 2. In the filter Route (just above the flight schedule) type 208 or 20B under Aircraft or Tail to only show those flights associated with that type aircraft or tail number. Find a flight you wish to fly and Select a Route to Fly. 3. Next page gives you the basics of your flight - click Continue with Selected Flight 4. Almost ready - This page will show the numbers of passengers and where they are loaded and the remaining weight to load cargo onto the plane. Click on each item [once] here to add cargo to your flight - fill the plane to capacity. The weight will go red when over capacity. Goal is max capacity but as much revenue as we can take. When finished here click Select Cargo and Go To Preflight

5. You are now at the Preflight page. Enter your Alternate [if you choose] then start Flight. **NOTE: If you had the aircraft running and ready to taxi prior to starting VAFS5, once you hit Start Flight the aircraft will be shut down and you will either restart from the checklist or ctrl-e to restart.** 6. Enjoy the flight. 7. Once you land, taxi to the parking area set the brakes and shutdown, the flight will be logged automatically. All you do is click the appropriate icon at the bottom of VAFS5 to either leave VAFS or leave any comments pertaining to your flight. The flight has been already uploaded to the site. Congratulations you have flown your first flight. Do this each and every flight with us.