Traffic Results YTD Mar 2017 Departing Pax 348,583-14% Departing Pax - US/CAN 225,066 5% Total Seat Capacity - Outbound 447,620-17% Seat Capacity USA 253,332 5% LF USA 82% LF CANADA 88%
Traffic Results YTD Mar 2017 Revenue Generating PAX (Excl. Private Flights) 1,367,507 1,259,804 1,102,747 1,195,379 Growth per Segment (RGP) YTD Mar 2017 vs. YTD Mar 2016 7% 10% 17% -51% -34% 304,095-13.4% 2013 2014 2015 2016 YTD Mar '17
Traffic Figures Departing Passengers Rev. Gen. Passengers per Segment YTD Mar 2017 17% 5% 6% 5% 66% USA Canada Europe LatAm Dutch Carib.
Traffic Movements Jan 2017 Total Processed Passengers Aircraft Movements 2,891,686 2,528,337 2,602,728 2,296,571 43,927 45,817 48,854 40,324-17.6% -17.9% 213,149 3,462 2013 2014 2015 2016 Jan-17 2013 2014 2015 2016 Jan-17
Load Factors (Outbound) per region 2014 YTD Mar 2017 90% 92% 90% 93% 84% 80% 83% 79% 73% 74% 87% 90% 88% 91% 86% 82% 78% 75% 69% 61% USA CANADA LATAM EU ALL 2014 2015 2016 YTD Mar 2017 Source: AAA,2015
Network Overview -North America -Europe -South America -Central America -Caribbean via: Connecting the World to Aruba Miami, Atlanta, Charlotte, New York, Chicago, Boston, Orlando Amsterdam Bogota, Caracas, Panama City, Miami, Manaus Panama City, Miami Miami, Curacao, San Juan
Airport Investments LATEST & ONGOING IMPROVEMENTS Free WIFI system F&B Renovations & Expansions Revamp of VIP lounges & terminal restrooms New baggage system upgrade up to full EDS TSA standards 3 additional Gate positions Expansion U.S check-in hall Rehabilitation of the runway Revamp NON US Departures Plaza Rehabilitation aircraft stands 1 & 2 Beautification of the terminal Replacement runway edge lights with full LED system Expansion project South Side General Aviation apron East Side Apron extension - 2 category "C" (B737/A320) remote stands SECURITY US-Preclearance Facility US Customs and Border Protection GE Process (Global online enrollment System) Automated Passport Control (APC) kiosk Security up to TSA standards throughout Happy Flow, fully automated passenger processing with biometric scanning
Tourism
Stay-Over Visitors YTD Mar 2017 1,500,000 1,000,000 500,000 0 1,224,935 771,304 826,774 812,666 871,316 979,256 1,101,954 1,072,082 824,330 906,099 263,565 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 YTD Mar '17 Stay-over passengers Cruise Passengers
Stay-Over Visitors by Carrier YTD Feb 2017 Carrier 2012 2013 2014 2015 2016 YTD Feb 2017 Jetblue 133,119 137,786 136,162 133,956 141,701 35,245 United 94,819 103,482 120,327 125,510 137,593 24,898 US Airways 91,574 88,469 87,999 72,327 25 0 Delta 67,119 101,110 108,382 111,285 115,882 20,344 American Airlines 86,530 75,909 82,887 120,489 163,162 24,628 AirTran/ Southwest 51,569 59,774 39,849 75,060 76,755 12,257 Tiara 38,769 54,980 12,698 486 129 0 Insel Air/Aruba 38,877 44,689 72,282 49,419 49,560 5,740 Avianca 26,535 30,816 27,924 27,528 22,199 2,235 Copa Airlines 22,756 28,891 34,370 30,296 32,457 6,447 KLM 26,218 23,792 26,636 25,081 25,938 5,184 Aserca 24,174 35,074 39,517 38,421 27,338 1,450 Venezolana 23,525 18,496 13,579 22,412 5,120 0 TUI 16,188 14,884 13,870 14,694 12,279 1,998 Air Canada 7,235 7,258 7,977 7,186 24,043 2,997 Spirit 4,925 5,902 6,471 6,181 6,104 633 SLM 5,303 6,043 6,022 5,137 8,057 1,271 Sunwing 13,040 15,197 15,188 16,907 15,246 4,721 Others 130,826 126,704 219,942 342,560 238,366 23,384 Total Visitors 903,934 979,256 1,072,082 1,224,935 1,101,954 173,432
Age Groups (%) of Visitors Age Groups 2014 2015 2016 YTD Feb 2017 < 20 years 14.97 14.77 14.73 12.44 20-29 years 13.71 14.95 13.47 10.52 30-39 years 17.96 19.08 16.79 13.67 40-49 years 17.42 16.98 17.39 16.07 50-59 years 18.17 17.49 18.90 21.19 60-69 years 12.55 11.87 13.08 17.44 >70 years 5.17 4.86 5.63 8.68 Unknown 0.04 0.00 0.00 0.0 Total 100% 100% 100% 100%
Hotel Occupancy Rates YTD Mar 2017 100 80 60 40 20 0 Average rates 2011 76.8% 2012 78.9% 2013 75.8% 2014 79.4% 2015 77.0% 2016 79.6% YTD Mar 2017 85.7% Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec 2011 2012 2013
Destination Stay-Over Visitors YTD Mar 2017 7% 7% 3% USA LATIN AMERICA EUROPE CANADA 8% 5% 8% USA LATIN AMERICA EUROPE 16% 67% Rest of World -58% -34% CANADA Rest of World
DMA* United States YTD Feb 2017 12% 16% 9% 6% North East Mid Atlantic 56% South East Mid West West 23% 20% 5% 7% 5% North East Mid Atlantic South East Mid West West * DMA: Designated Market Area
Destination Background: Stay-Over Visitors Latin America Latin America 2012 212,353 (+14%) 2013 266,990 (+26%) 2014 338,401 (+27%) 2015 437,254 (+29%) 2016 302,009 (-31%) YTD Mar 2017 43,335-58% Argentina Chile Ecuador Brazil Colombia Peru Venezuela 12,877 3,163 1,699 21,070 18,373 1,020 143,201 15,574 5,505 1,272 23,293 19,485 1,213 188,020 12,465 8,605 1,432 24,733 23,836 1,250 249,593 15,395 9,796 1,476 20,080 20,716 1,634 350,918 18,684 10,758 2,460 12,858 28,945 3,133 209,128 8,664 +57% 2,639-4% 518-14% 2,547-23% 6,137 +8% 560 +80% 18,406-76%
Top 10 L-A Feeders TOP 10 LATAM FEEDER CITIES YTD FEB 2017 PAX (One way) Distribution thru major hubs PAX (One way) Distribution thru major hubs 1 EZE: 2,348 BOG 51% 1,191 6 LIM: 442 PTY 50% 221 Buenos Aires, AR PTY 38% 901 Lima, PE BOG 48% 211 UIO 2% 10 Agency % 43% Agency % 51% Direct Booking % 57% Direct Booking % 49% 2 MDE: 695 BOG 50% 347 7 BAQ: 376 BOG 57% 214 Medellin, CO PTY 31% 213 Barranquilla, CO PTY 43% 160 VLN 19% 135 Agency % 31% Agency % 38% Direct Booking % 69% Direct Booking % 62% 3 CLO: 663 BOG 68% 454 8 CTG: 194 BOG 58% 112 Cali, CO PTY 30% 196 Cartagena, CO PTY 41% 80 Agency % 37% Agency % 34% Direct Booking % 63% Direct Booking % 66% 4 GRU: 607 BOG 55% 332 9 ASU: 164 PTY 100% 164 Sao Paolo, BR PTY 45% 271 Asuncion, PY Agency % 63% Agency % 17% Direct Booking % 37% Direct Booking % 83% 5 COR: 445 PTY 97% 432 10 GIG: 141 BOG 59% 83 Cordoba, AR BOG 3% 13 Rio De Janeiro, BR PTY 40% 56 Agency % 25% Agency % 53% Direct Booking % 75% Direct Booking % 47%
Top 10 US Feeders TOP 10 FEEDER CITIES YTD FEB 2017 PAX (One way) Distribution thru major hubs PAX (One way) Distribution thru major hubs 1 DTW: 2,392 ATL 38% 920 6 DEN: 960 MIA 37% 359 Detroit, MI FLL 25% 597 Denver, CO MCO 19% 181 CLT 14% 346 BWI 13% 126 Agency % 52% Agency % 36% Direct Booking % 48% Direct Booking % 64% 2 PIT: 1,795 FLL 26% 473 7 CLE: 891 ATL 27% 245 Pittsburgh, PA ATL 14% 259 Cleveland, OH EWR 22% 193 EWR 13% 237 CLT 19% 170 Agency % 48% Agency % 58% Direct Booking % 52% Direct Booking % 42% 3 MSP: 1,545 ATL 43% 669 8 CMH: 859 ATL 32% 273 Minneapolis/St.Paul CLT 31% 480 Columbus, OH MCO 25% 214 MIA 8% 122 BWI 14% 116 Agency % 53% Agency % 38% Direct Booking % 47% Direct Booking % 62% 4 BDL: 1,359 FLL 28% 375 9 ROC: 853 ATL 30% 255 Hartford, CT EWR 18% 249 Rochester, NY JFK 25% 212 CLT 18% 244 BWI 14% 119 Agency % 57% Agency % 50% Direct Booking % 43% Direct Booking % 50% 5 BUF: 980 JFK 23% 224 10 IND: 845 ATL 53% 448 Buffalo, NY MCO 21% 203 Indianapolis, IN CLT 18% 156 ATL 20% 193 MIA 9% 79 Agency % 40% Agency % 61% Direct Booking % 60% Direct Booking % 39%
Generic Air Service Incentive Package