Departures Begin October 2013 Connecting with People and Culture WORLD DISCOVERY FLORIDA Miami CARIBBEAN SEA Maximum Elevation: 194 ft. Pinar del Rio Havana CUBA ATLANTIC OCEAN 2013-2014 CUBA
What a wonderful experience! This trip was the most thought-provoking I ve ever taken. It was fascinating to learn the Cuban perspective regarding events since the 1959 Revolution. But it was also a great deal of fun. The Cuban people are warm and congenial. Tauck provided the perfect variety of activities and outstanding Tauck Directors. There were many highlights, but dancing with the preschoolers was a joy! Tauck Traveler Review, www.tauck.com Go to www.tauck.com/cuba for Traveler Reviews, pictures and additional information Dear Tauck Traveler, Our long experience in the industry has shown us that the power of travel brings people the world over closer together. In the words of our Chairman, Arthur Tauck, Jr. It is my strongest conviction that travel is a key to world peace. By exploring new lands and new cultures, we increase our understanding of others and their understanding of us. It is fortunate that man has always had an innate need to explore the world. By facilitating this appetite, we fulfill a fundamental need of humanity and we make the world a better place. This reflects the best of what we do creating culturally enriching connections for our guests. And it is in this spirit that Tauck began providing People-to-People educational exchange travel to Cuba in 2012, and will continue through 2014 with departures starting October 2013. For over half a century, this Caribbean island nation just 90 miles from Florida has been close to home but far away to most U.S. citizens. Now you can meet faceto-face with Cubans from all walks of life to share thoughts and insights, learn about their country and their lives, and connect with Cuba s rich cultural heritage through six days of Havanabased People-to-People educational exchange on our 8-day trip, Cuba: Connecting with People and Culture. You ll travel to Cuba as an active participant engaged in educational exchange with Cubans and their culture. Our journey begins and ends in Miami and includes charter air between Miami and Havana, all meals in Cuba, all accommodations and gratuities, and the great value and service you expect from Tauck. We hope you ll join us and discover just how powerful and transformative travel can be. Daniel W. Mahar, CEO Crafting tauck cuba Although crafted with the same care and attention to detail as every Tauck trip, our People-to-People educational exchange program to Cuba offers a different experience from our other Tauck trips. While modern and comfortable, Cuban hotels will not reflect the same standards and amenities found in Tauck hotels elsewhere in the world. Additionally, the pace of Cuban life is pleasantly slower than that experienced in most of North America or Europe, and may take getting accustomed to. While our Cuba development team was challenged to be able to deliver the same meticulously crafted Tauck experience found in other destinations, the magic of Cuba won out... and the result? A unique trip that will best be enjoyed by keeping an open mind and heart to the experience. your tauck directors Personifying the word leader, our Tauck Directors are among the best in the industry knowledgeable professionals whose warmth and efficiency earn high praise from Tauck travelers. They choreograph each day s activities and manage all day-to-day travel details for you. Our Cuba trips are led by seasoned Tauck Our Cuba development team Directors who are fluent in both tries a danzón Cubano (top); Tauck Director Ronny Mena English and Spanish, and highly experienced in Latin America. Accompanying you throughout your People-to-People activities in Cuba, your Tauck Director teams with local Cuban experts and guides to ensure that you make lasting cultural connections with Cuba and its people. 2 Call Tauck at 877-519-1035 www.tauck.com 3
At A Glance Day / People-to-People Educational Exchange Day 1 Your Cuba Trip Begins in Miami Arrive Miami / Welcome reception & briefing Hilton Miami Airport Day 2 Arrive Havana / Bienvenido a Cuba Included charter flight to Havana / City orientation / Museum of the Revolution / Talk on U.S. Cuban relations Meliá Habana Day 3 Cuban Education, Professions & the Future Discuss education & historic preservation / Talk on aspects of Yoruba religion / Meet staff at local polyclinic or home for the elderly Day 4 Cuba, Hemingway & the Literary Arts Exploring literature & life in Hemingway s Cuba Hotel Ambos Mundos, Habana Vieja / Finca Vigia / Organic farm lunch / Cojimar Day 5 Cuba s Independent Artists & Community Spirit Community art talk at José Fuster project in Jaimanitas / Meet national art school students / Lunch with Cuban jazz musicians Day 6 Cuba and the Land: Pinar del Rio & Viñales Cigar factory demonstration and discussion in Pinar del Rio / Agrarian talk at Viñales tobacco fields / Meet independent farmers Day 7 The Spiritual Side of Multicultural Cuba Colón Cemetery / Meet artists at barrio mural project / Catedral de San Cristóbal / Casa de la Cultura arts demonstration / Dinner Day 8 Journey Home Return to Miami via included charter flight; trip ends in Miami Note: Order of itinerary may change depending on day of the week. 4 Day 1: arrive in Miami Trip begins at 4:00 PM at the Hilton Miami Airport. Gather this afternoon at the Hilton Miami Airport for a welcome reception and briefing about tomorrow morning s charter flight to Havana. Day 2: Bienvenido a CubA! A charter flight takes you to Havana s José Martí International Airport, where your local Cuban guide greets you. The drive to your hotel orients you with Cuba s intriguing capital city; its nearly 500-year-old heart, Habana Vieja (Old Havana), is home to one of the largest collections of Spanish-Colonial architecture in the Americas. Stop by Plaza de la Revolución (Revolution Square), dominated by a memorial tower honoring 19th-century Cuban patriot José Martí. Arrive at the Meliá Habana, your hotel in the city s Miramar section. After lunch, head to the Museum of the Revolution housed in the neo-classical building in Habana Vieja that had served as Cuba s Presidential Palace from 1920 through 1959. Return to your hotel for a discussion on U.S. Cuban relations, followed by dinner at a local restaurant. Meals BLD Meliá Habana Set adjacent to Havana Bay in Havana s modern Miramar district, the Meliá Habana is a comfortable home base for your six days and nights of People-to-People educational exchange in and around Cuba s capital city. Enjoy a welcoming guest room featuring a private balcony and satellite TV, a spacious lobby decorated with tropical plants, Havana s largest outdoor swimming pool, a cigar bar, and several restaurants offering a range of cuisines. Day 3: CUBAN EDUCATION AND Professions Education is important in Cuba, whose literacy rate is among the world s highest; begin today s People-to People activities in Habana Vieja, where you ll talk with experts about the role of education in the restoration and preservation of Cuba s historic architecture. Discuss more about Cuban history and education at the celebrated Hotel Nacional de Cuba, a historic 1930s Art Deco gem on the Malecón in the Vedado district, with its classic gardens and its Salon of History. The opulently restored 1920s mansion housing the Museo de Artes Decorativas is the setting for a talk on Santería, whose Afro-Cubano traditions are derived from the West African Yoruba religion. After lunch in Miramar, meet and talk with doctors and administrators about medical education and professions in Cuba at a local polyclinic, a key part of the country s primary healthcare system, or at a local home for the elderly. Dinner tonight is at a local restaurant in Havana. Meals BLD meet cuba s future Throughout your People-to-People trip, you ll meet and talk with students and teachers on many levels of Cuba s educational system, from elementary-level after-school programs to high-school-level national schools for the arts. CUBA Tauck Value Includes: All hotel accommodations 1 night at the Hilton Miami Airport, Miami and 6 nights at the Meliá Habana, Havana Round-trip charter air transportation between Miami and Havana, operated by such carriers as American & Sun Country Tauck s do-it-for-you service from your bilingual, professional Tauck Director and experienced local Cuban guides Six days of People-to-People educational exchange in Havana, Hemingway s Finca Vigia, Cojimar, Viñales and Pinar del Rio Discussions with representatives from Cuban schools, community and arts organizations, educational institutions and museums, medical facilities, organic farms, community art projects, tobacco and cigar production facilities and more Exclusive Tauck Experiences fostering meaningful cultural connections with Cuban artists, musicians, students, educators, farmers, artisans, entrepreneurs, community leaders & others All ground transportation & airport transfers upon arrival and departure as noted All meals in Cuba 19 (7 breakfasts, 6 lunches, 6 dinners), including authentic Cuban cuisine at local restaurants & private paladares All gratuities to Tauck Director, local guides and drivers, hotel and restaurant staff; all taxes, admission fees and porterage Call Tauck at 877-519-1035 www.tauck.com 5
Day 4: HEMINGWAY & THE LITERARY ARTS Day 5: Cuba s independent artists & community spirit Hemingway & the Literary arts Ernest Hemingway loved Cuba and its people, who returned that affection. Discuss the novelist s life and work here with local experts throughout the day. Start in Habana Vieja at the Hotel Ambos Mundos, where the memorabilia in Room #511 sparks a discussion of the author s first home in Havana. Head to Finca Vigia ( Lookout Farm ) in San Francisco de Paula, Hemingway s winter home from 1939 to 1960; its restored rooms, his personal effects and beloved yacht Pilar, and a local expert speak to Ernesto s life in Cuba. After lunch at an organic farm, travel to the fishing village of Cojimar, inspiration for The Old Man and the Sea, to talk to the locals and view a memorial to Hemingway erected by the people. Have dinner back at your hotel in Havana this evening. Meals BLD meet cuba s young artists Today, you ll also meet with young Cuban artists-in-training and their instructors at one of Cuba s national schools of the arts in the Havana area, to talk about the artistic life and arts education in Cuba. These national arts schools foster students talents in music, visual arts, performing arts or communications along with other high-school-level studies. You ll get an overview of the school s mission, discuss its programs with students and faculty, perhaps sit in on classes and experience some of the artistic work they produce. Return to Havana for lunch, during which you ll meet and listen to local jazz musicians. Later, talk with students and staff at La Casa del Niño y la Niña (House of the Boy & Girl), a community-sponsored after-school educational outreach program for elementary-school age children in Centro Habana. the arts in cuba s communities From music to murals to mosaics, the arts seem to be everywhere in Cuba. Featuring interactions with art students and teachers, independent community artists and people whose neighborhoods benefit from the cooperative spirit their projects create, today s People-to-People activities focus on the transformative effects of art on Cuban life. Travel to Jaimanitas, where the internationally known Cuban artist José Rodríguez Fuster who s been called the Picasso of the Caribbean has created a public art project in his home community that includes more than 80 uniquely decorated houses, a chess park, swimming pools and other public artworks. Talk with project artists and community leaders at this unique example of community art, which includes Fuster s home studio, about its impact on the neighborhood. Meals BLD Ernest Hemingway Talks with local experts at various Hemingway-related sites reveal much about the novelist s life in Cuba habana vieja old havana You ll get a true sense of daily life in Cuba s capital city on a walk through Havana s original historic center Habana Vieja including Plaza de Armas and other picturesque squares lined with open-air market stalls and centuries-old Spanish-Colonial buildings. cuba s arts schools Music, dance, theatre, visual arts and communications media are among the conservatory programs offered by Cuba s national arts schools. On a visit to one of these schools, you ll talk with students and professors engaged in training Cuba s next generation of professional artists. José Fuster Discuss the positive effects of art on Cuban communities with artists and community members involved in a unique public art project created in Jaimanitas by painter, sculptor and ceramist José Rodríguez Fuster, whose work has been shown around the world. 6 Call Tauck at 877-519-1035 www.tauck.com 7
Day 6: Cuba and the land Day 7: The spiritual side of multicultural cuba Cuban farmers & agrarian life religion in cuban life Discover how agricultural reform, organic farming, soil and Witness religion s important role in Cuban society as you interact water conservation, entrepreneurship and other initiatives are with Cubans and learn about religious traditions and influences helping Cuban farmers more effectively manage the country s today. Havana s Colón Cemetery (Cementerio de Cristóbal Colón) natural resources on an excursion into the countryside today. is one of the largest cemeteries in the world, and the final resting Cuban cigars are renowned as among the best in the world; santería & Afro-cuban culture place of noted Cubanos from all walks of life revealing elaborate travel to a cigar factory in rural Pinar del Rio for a demonstration During your week of People-to-People educational exchange in memorial architecture that reflects Cuba s origins as a Spanish and discussion about producing Cuba s most famous product. Cuba, you ll have several opportunities to explore various aspects colony rooted in Catholic traditions. Head to Projecto Muraleando, Continue on to the Viñales Valley, where you ll head out to local of Santería a widely-practiced Afro-Cuban religion drawing upon a Havana community art development project whose murals and tobacco fields for a talk with members of Cuba s independent beliefs and cultural traditions associated with the West African sculptures celebrating Cuban life are crafted from found items. Go farming community about the general achievements and Yoruba people, as well as upon Caribbean and Roman Catholic back to Habana Vieja for lunch, then enjoy an arts demonstration challenges of agrarian life in Cuba; stop for lunch at a restaurant traditions including a discussion at Havana s Museo de Artes by students at Casa de la Cultura, a vibrant cultural center housed nestled among steep-sided mogotes rising from the valley floor. Decorativas on Yoruba practitioners who dress entirely in white. in a historic Habana Vieja building. Join us this evening for a At El Despalillo, learn how tobacco leaves are processed prior to farewell reception and dinner in the heart of Havana. Meals BLD cigar production, and interact with workers. Return to Havana for dinner at your leisure this evening at the hotel. Meals BLD Day 8: journey home Transfer from the Meliá Habana to José Martí International Airport for a return charter flight to Miami. Your trip ends at Miami International Airport. Allow three hours for flight check-in. Meals B 8 DAYS from $5,490 plus airfare (7 Breakfasts, 6 Lunches & 6 Dinners) BEGINS MIAMI Oct 6, 13, 20, 27 Nov 3, 10, 17, 24 Dec 1, 8, 15, 22, 29-2013 = Sold Out! Select 2014 dates available; ask at booking. paladares Experience an example of entrepreneurism in today s Cuba with dinner at a paladar. Small, privately owned restaurants operating under a government license, paladares are often family-run; while most serve homemade Cuban food, some offer other cuisines. farm to factory... Meet and talk with Cubans involved in different phases of the production of the country s iconic export the Cuban cigar at a Viñales tobacco farm and a cigar factory in Pinar del Rio. San Franciso de asis, Havana Completed towards the end of the 1500s and later updated in the Baroque style, this basilica and monastery dedicated to St. Francis of Assisi is one of the examples of Spanish-Colonial religious architecture you ll see in Old Havana; currently, it is used as a concert venue. PRICE PER PERSON October December 16 Double $5490 Single $6442 Triple $5140 December 21 29 Double $5790 Single $6742 Triple $5440 Airfare to and from Miami is additional; round-trip charter air between Miami and Havana is included. Please ask at time of booking about additional hotel nights at the Hilton Miami Airport and about our comprehensive Guest Protection Product. Fine Hotels / Great Locations Night 1 Hilton Miami Airport miami, FL Night 2-7 Meliá Habana Havana, Cuba 8 Call Tauck at 877-519-1035 www.tauck.com 9
CUBA FAQS GENERAL INFORMATION Why is Tauck offering travel to Cuba? The U.S. Treasury Department s Office of Foreign Assets Control has granted Tauck a license to provide People-to-People educational exchange travel to Cuba. Our 8-day small group trips will enable U.S. citizens to meet face-to-face with local Cuban residents from different professions to share thoughts, gain knowledge, and connect with Cuba s deep cultural heritage over six days of People-to- People educational exchange. What is People-to-People travel? People-to-People educational exchange travel is an initiative allowing U.S. citizens to travel to Cuba on a limited basis to participate in cultural experiences and have direct contact with the Cuban people in order to learn more about them and their culture. A highly rewarding educational experience, People-to-People travel encourages your direct engagement with the Cuban people you will meet during activities focusing on education and cultural exchange. What is OFAC, and what is its function? According to the official U.S. Treasury Dept. website: The Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury administers and enforces economic and trade sanctions based on U.S. foreign policy and national security goals against targeted foreign countries and regimes and other threats to the national security, foreign policy or economy of the United States. Due to trade and travel restrictions concerning Cuba that have been established by current U.S. government sanctions, all matters relating to the travel of U.S. citizens to Cuba are handled by OFAC, who has granted Tauck a specific license to conduct People-to-People educational exchange travel to Cuba. Will I need a passport to travel to Cuba? Yes; as in the case of anyone traveling internationally, you will need a passport valid for six months beyond the completion of your Tauck trip to Cuba. Make note of your passport s expiration date and renew your passport if it is nearing expiration. Is a visa required for travel to Cuba? Yes; the Cuban government requires all foreign travelers to have a Republica De Cuba Visa Tarjeta Del Turista, sometimes referred to as a Cuban Visitor s Visa. Cuban immigration officials will collect one half of this two-part card upon your arrival in the country, and the other half upon your departure. Tauck will obtain your Cuban Visitor s Visa for you and will give it to you in Miami, along with the documents for your included charter flight from Miami to Havana. What other travel documents will I need? Tickets for your included round-trip charter flights between Miami & Havana A copy of the Letter of Authorization that allows you to travel to Cuba under Tauck s license You will receive both of these documents in Miami. As specified in our license, you are required to retain all records regarding your activities on this trip to Cuba for a period of five years and provide them to OFAC if they request them. Will my cell phone, smart phone or PDA device work in Cuba? Probably not; generally, you won t have service for your U.S. cell phone in Cuba, and service for smart phones and PDAs is not available. If you really need to call home to the U.S., using your hotel phone would be a far more reliable option. The average rate for a call from your hotel phone in Cuba is approximately $2.40 per minute. It s always a good idea to inquire about the rates you ll be charged prior to making an international call from a hotel phone. Also, please note that satellite phones are not allowed in Cuba. Will I be able to use U.S. dollars in Cuba? No; U.S. dollars have not been accepted in Cuba since 2004, and cannot be used for purchases. Cuba employs a dual-economy system that features one currency for foreign visitors Cuban Convertible Pesos (CUCs) and another for Cubans Cuban Pesos (CUPs), also referred to as Moneda Nacional. Foreign visitors must use Cuban Convertible Pesos (CUCs) for any purchases made in Cuba and are not permitted to change their CUCs into Cuban Pesos or CUPs. U.S. dollars must be converted into CUCs. Will I be able to exchange money in Cuba? Yes; you will be able to exchange U.S. dollars into Cuban Convertible Pesos (CUCs) at banks and at official exchange bureaus operated by CADECA (Casa de Cambio), the official government exchange agency, at the airport and at the Meliá Habana. Will I be able to use my credit or debit card while traveling in Cuba? No; U.S. bank-issued credit cards and debit cards are not accepted in Cuba, so you will be unable to access your funds electronically. Because of this, and because U.S. dollars are rarely accepted in Cuba, it is important to bring an adequate amount of cash with you to exchange into CUCs for any purchases you wish to make in Cuba. How much you bring is a matter of personal preference, but USD $300 per person should be sufficient. Can I purchase items in Cuba and bring them back to the U.S.? In general, no. The U.S.-sanctioned trade embargo administered by OFAC prohibits the purchase of goods of Cuban origin by U.S. citizens and the import of such goods into the United States. Officers of U.S. Customs and Border Protection (CPB), part of the U.S. Department of Homeland Security, will routinely confiscate goods of Cuban origin purchased in Cuba by U.S. citizens upon their re-entry into the U.S. with the possible exception of informational materials such as CDs, books, posters and photographs. You will not be allowed to bring popular Cuban-produced items like cigars, coffee, rum, etc., into the U.S. even if purchased at a duty-free shop in the airport. Is Internet access available in Cuba? Although the Meliá Habana has a business center where Internet usage by the minute or hour is available for a fee and provides wireless Internet in your guest room Internet service may not be reliable or up to the standards you may be accustomed to at home, with spotty wireless service, slow connection speeds, etc. Tauck has arranged for complimentary Internet service for you while at the Meliá Habana but again, be aware that it may not be reliable. Inclusive Prices Prices are per person in U.S. dollars. Prices include all accommodations, airport transfers as detailed, entertainment, all meals in Cuba, land transportation, round-trip charter air between Miami & Havana, airport departure tax, People-to-People activities, luggage handling & services of local guides and Tauck Directors. Each trip is conducted by a Tauck Director who remains with the group; they are professional employees of Tauck. Hotel accommodations Tauck s price includes all hotel accommodations with private baths. Two-bedded rooms are reserved in most hotels. Gratuities Included All appropriate gratuities for luggage handling, bellmen, doormen, dining room servers, local guides and drivers, and Tauck Director are included. Luggage Handling & Restrictions Luggage handling is included in the trip cost; however, due to space limitations aboard our charter flight, we ask that you limit your checked luggage to only one average-size suitcase per person not to exceed 50 lbs. Luggage exceeding the maximum restrictions is subject to expensive overage fees or is at risk of being left behind. Many airlines are now charging fees for checked luggage, regardless of the number of bags. Airlines revise luggage policies frequently, and often without notice; therefore Tauck cannot be held liable for additional fees or inconveniences imposed by the airline. Not Included Airfare to and from Miami is not included. Personal Expenses such as phone calls, room service, alcoholic and bar beverages, laundry, airline excess luggage charges and other optional incidental extras are not included. Luggage Responsibility Although every effort is made to handle guests luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important to have adequate insurance to cover these eventualities. See Tauck s Guest Protection. Before You Go Itinerary Changes & Price Flexibility Tauck pledges to make every effort to operate our Cuba trip as advertised. Tauck reserves the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and / or conveyances as deemed necessary. Any savings realized by these changes will be refunded to passengers. Any resultant added expense will be covered by Tauck. Note: Although not expected, prices in this brochure may be modified due to unexpected significant external factors not forecasted at the time of printing. Passports / Visas U.S. citizens need a passport valid for at least 6 months beyond completion of the trip. Non- U.S. citizens should contact their appropriate consulate for information on all necessary documents required. Your Cuba Visa will be arranged for you and included in the cost of your trip. You must provide your passport information at time of booking. If you were born in Cuba, even if you hold a U.S. passport you will need to obtain a Cuban passport. These costs are not included in the cost of your Tauck trip. Membership & Health Membership will be granted to all persons. Please consult your physician for predeparture health advice. Tauck reserves the right to terminate the trip of any persons who are abusive of others or whose behavior disrupts the trip. Travelers Needing Special Assistance Tauck regrets that it cannot provide individual assistance to a guest for walking, wheelchairs, motorized scooters, dining or other personal needs. Guests needing such assistance must be accompanied by an able companion who will assist them. We regret that this itinerary cannot accommodate wheelchairs or motorized scooters. Air Services Airfare may be purchased through Tauck for travel originating in the United States. By using Tauck s air services, you agree that Tauck, in purchasing, selling or otherwise arranging air transportation, is acting only as your agent and is not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by Tauck. Your airline ticket constitutes a contract between yourself and the airline (and not Tauck), even if purchased through Tauck. Tauck is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss or expense incurred by you for any reason whatsoever (including, without limitation to bankruptcy, insolvency, reorganization of a carrier or similar relief from creditors) when purchasing or using the carrier s services. Tauck s air services must be purchased in conjunction with a Tauck trip. Electronic ticket numbers will be mailed with final documents. Should you cancel or change your air before or after departure, all airline cancellation and change fees will apply. Photography and Video on Your Trip Occasionally, Tauck uses photographs and / or video taken by fellow guests or your Tauck Director on your trip for print, Internet and media promotional purposes. If you prefer your image not be used in any marketing activities, please notify your Tauck Director at the start of your trip. How To Make A Reservation To Make a Reservation, phone Tauck with full first and last name (as it appears on your passport), address and hometown of all persons. We will verbally give a Deposit Due Date up to which time space is tentatively held. Tauck P.O. Box 5020 Norwalk, CT 06856-5020 United States Phone: (877) 519-1035 Email: info@tauck.com Mon Fri: 8:00 AM 9:30 PM New York City time Sat: 9:00 AM 5:00 PM New York City time Sun: 12:00 Noon 5:00 PM New York City time Trip Pricing Doubles are priced for two people sharing a room; two-bedded rooms are usually reserved for doubles. The trip price for rooms occupied by one person is higher than those where two or more persons share the cost of a room. Deposit Date To hold space up to time of Final Payment, a deposit for each trip booked must be received by Deposit Due Date or space is released. The deposit for Cuba is $600 per person. Final Payment is due at Tauck s Norwalk, CT office 60 days before departure. Bookings without full payment at this time may be subject to cancellation without notice. Final Documents, which may include electronic airline ticket numbers when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, hotel lists, reading list, clothing suggestions, trip itinerary, luggage tags, and other information. Should you have to cancel your land journey for any reason, up to the day before departure, a non-refundable Guest Protection fee, listed below, reduces all cancellation fees outlined (except in extreme circumstances*), provided we are notified of cancellation before your trip departs. Cost is as follows: $270 per person Tauck Cuba In addition, Tauck s Guest Protection Product provides comprehensive travelers insurance and 24-hour emergency assistance. Coverage for the following elements is administered by BerkelyCare, Ltd. and is subject to terms, conditions and exclusions of the policy: Airfare Protection Should you need to cancel or interrupt your trip for covered reasons, airfares and air penalties are covered. Medical Protection Evacuation from Cuba is covered by our Guest Protection Product. Luggage Protection Reimbursement for delayed, lost, stolen or damaged luggage. Tauck s optional Guest Protection Product must be requested at time of booking and fee must be included in initial payment. Cost is not refundable under any circumstances. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties. This product is not available to residents of Puerto Rico. Travel agent referral fees are not covered under this product. The above is a summary of the plan. Please refer to the Description of Coverage pamphlet provided with written confirmation of your reservation for the complete details of the policy terms, limitations and exclusions applicable to Section II of the plan. The coverages and services provided under Section II were arranged with BerkelyCare on behalf of Stonebridge Casualty Insurance Company, under policy number MZ0911071H0000A for land journeys. *Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey. If You Have To Cancel Cancellation Fees Regardless of reason, cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the fees listed herein will apply. Guests choosing to purchase Tauck s Guest Protection will incur cancellation penalties per person as follows: Guests choosing to purchase Tauck s Guest Protection will incur Loss of Guest Protection Fee, per person. Guests choosing not to purchase Tauck s Guest Protection will incur cancellation penalties as follows: 60 days or more before departure $600 per person 59 8 days before departure $900 per person 7 1 days before departure $1500 per person Time of cancellation will be when notice is received in our Norwalk, CT office. In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the Guest Protection and cancellation terms outlined herein. Trip Interruption Fees If you have to interrupt your trip en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of $40 per person per day for unused transportation and other fixed expenses. Partial Room Cancellation A person who cancels or leaves a trip while a roommate remains constitutes a cancellation of one type of accommodation and booking of another. The price charged the remaining person is the new, higher price for the new accommodation. 10 Go to www.tauck.com for additional questions & answers about Cuba: Connecting with People and Culture To opt out of Tauck mailings, please call 1-877-519-1035. Tauck is a registered service mark of Tauck, Inc. CST#2016001-20 11
Cuba... With the Tauck Difference Tauck s People-to-People educational exchange trips to Cuba engage guests in meaningful cultural exchange with Cubans, meeting face-to-face with local residents from different professions to share thoughts, gain knowledge, and connect with Cuba s cultural heritage. And of course, they feature all the hallmarks of every Tauck trip worldwide: Meticulous planning and research go into every trip Our tour architects are hands-on, road testing every component to ensure guests immerse in authenticity and cultural connections A professional Tauck Director accompanies you throughout your Cuba trip, providing warm, caring, thoughtful service Local experts & guides share their passion for places, people and their own special interests that make them experts Exclusive experiences on every trip, many for Tauck guests only Hotels are modern and comfortable, and represent the best accommodations available Limited-choice dining at local restaurants and paladares provides a genuine taste of authentic Cuban cuisine Virtually every travel expense is included in one up-front price Tauck s Guest Protection product offers peace-of-mind travel Go to www.tauck.com for full itinerary and complete details For reservations and information, see your professional travel agent or Tauck 10 Norden Place Norwalk, CT 06855-1445 p: 877.519.1035 f: 203.899.6600 e: info@tauck.com www.tauck.com 2013 Tauck, Inc. Printed in the U.S.A. / PAT Stay Connected with Tauck. www.facebook.com/taucktravel www.pinterest.com/tauck www.tauck.com/travel-forum www.twitter.com/tauck www.youtube.com/taucktravel Be the first to get the latest news and travel offers from Tauck by registering for our free E-Newsletter at www.tauck.com/enewsletter Source Code 02