Naples, Marco Island, Everglades Convention and Visitors Bureau December 2017 Visitor Profile

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RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD SUITE 260 TAMPA, FLORIDA 33602 TEL (813) 254-2975 FAX (813) 223-2986 Naples, Marco Island, Everglades Convention and Visitors Bureau December 2017 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Research Data Services, Inc. www.researchdatallc.com January 2018

1/15 3/15 5/15 7/15 9/15 11/15 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 1/15 3/15 5/15 7/15 9/15 11/15 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 Naples, Marco Island, Everglades: December 2017 Summary Executive Summary: December 2017 1. This December, some 157,800 visitors stayed in Collier s commercial lodgings (+1.6)*. Their visits contributed an estimated $199,394,900 of economic impact to the County (+7.7). Key performance metrics are as follows: December ** Occupancy 74.4 79.3 +6.6 ADR $218.4 $243.2 +11.4 RevPAR $162.5 $192.9 +18.7 * Available records suggest that approximately 800 lodging units were closed in December 2017 due to Hurricane Irma.. ** Based on units available to be rented. Key Collier Visitation Metrics (Δ) Key Collier Visitation Metrics (Δ) 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0-25.0-30.0-35.0 RevPar Visitors 20.0 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0 ADR OCC Change Visitors Change RevPar Change Occupancy Change ADR i Copyright 2018. PCD-1 1.16.18

Naples, Marco Island, Everglades: December 2017 Summary 2. Compared to last December, half (51.5) of Collier lodging managers report their three month forward reservations levels as up. of Properties (December) Reporting Reservations: Up 12.9 51.5 Same 32.3 36.4 Down 54.8 12.1 3. Collier s December visitation originates from the following primary market segments: 2017 December Visitation Visitor # Florida 64,067-0.1 Southeast 10,730-1.3 Northeast 17,673 +0.7 Midwest 24,459 +9.4 Canada 5,050 +8.4 Europe 27,142 +1.0 Other 8,679-2.0 Total 157,800 +1.6 Opportunity Markets (Exploratory) AK WA OR NV CA ID UT AZ U.S. Regions MT HI WY CO NM ND SD NE KS TX OK MN Midwest WI MI ME VT NH NY MA NJ AL IA PA DE OH IL MD IN WV VA MO KY NC TN AR SC MS GA Southeast LA Northeast Florida FL 4. This December, six out of every ten of the destination s visitor parties flew (2016: 58.3; 2017: 62.6). A majority of these (64.7) deplaned at RSW, with Miami capturing some 21.9 of deplanements. 5. This December, visitor party size averaged 2.7 travelers who stayed for 3.2 nights in the Naples, Marco Island, Everglades area (2016: 2.6 people; 3.1 nights). ii Copyright 2018. PCD-1 1.16.18

Naples, Marco Island, Everglades: December 2017 Summary 6. Some 35.1 of Collier s December visitors are in the destination for the first time. 7. Fully 93.3 consult the web for trip information, with some 75.7 making bookings for their trip online. 8. The vast majority (96.3) are satisfied with their Collier stay, with 92.6 planning a future trip to the area. 9. The typical December visitor is 49.5 years of age (2016: 48.7 years). iii Copyright 2018. PCD-1 1.16.18

Naples, Marco Island, Everglades: December 2017 Visitor Profile * Copyright 2018. PCD-1 1.16.18

Calendar Year (January December) December H/M/C + Visitor Statistics 16/ 17 * 16/ 17 Visitors (#) 1,793,700 1,774,800-1.1 155,300 157,800 +1.6 Room Nights 2,429,700 2,364,300-2.7 203,000 199,300-1.8 Direct Exp. ($) $1,328,627,700 $1,373,918,000 +3.4 $124,185,600 $133,732,300 +7.7 Total Eco. Impact ($) $1,980,983,900 $2,048,511,800 +3.4 $185,160,700 $199,394,900 +7.7 + Visitors staying in commercial lodging subject to the resort tax (hotel/motel/condo, etc.) December Economic Impact December Occupancy $200,000,000 185,160,700 199,394,900 Dec. 74.4 79.3 2016 2017 $180,000,000 $160,000,000 $140,000,000 $120,000,000 $100,000,000 60,975,100 65,662,600 Total Eco. Impact Indirect/Induced Direct Exp. $80,000,000 $60,000,000 124,185,600 133,732,300 0 20 40 60 80 $40,000,000 $20,000,000 December Room Rates $0 December Dec. 218.4 243.2 2016 2017 Lodging Statistics ** 16/ 17 Occupancy 74.4 79.3 +6.6 Room Rates $218.4 $243.2 +11.4 RevPAR $162.5 $192.9 +18.7 $ 100 125 150 175 200 225 250 * Available records suggest that approximately 800 units were closed in December 2017 due to the impact of Hurricane Irma and ongoing restorations. ** Based on units available to be rented. 1 Copyright 2018. PCD-1 1.16.18

Visitor Origins December 2017 Visitor Origin Markets Share of Mkt () Number of Visitors Share of Mkt () Number of Visitors 16/ 17 Florida 41.3 64,139 40.6 64,067-0.1 Southeast 7.0 10,871 6.8 10,730-1.3 Northeast 11.3 17,549 11.2 17,673 +0.7 Midwest 14.4 22,363 15.5 24,459 +9.4 Canada 3.0 4,659 3.2 5,050 +8.4 Europe 17.3 26,867 17.2 27,142 +1.0 Other 5.7 8,852 5.5 8,679-2.0 Total 100.0 155,300 100.0 157,800 +1.6 December 2017 Visitor Origins 8,679 Florida 5,050 27,142 64,067 Southeast Northeast Midwest 24,459 17,673 10,730 Canada Europe Other 2 Copyright 2018. PCD-1 1.16.18

Transportation Mode (Multiple Response) December 2016 December 2017 Plane 58.3 62.6 Rental Car 57.6 58.2 Personal Car 40.6 37.2 Airport Deplaned (Base: Flew) December 2016 December 2017 Southwest Florida International 62.7 64.7 Miami International 20.2 21.9 Orlando International/Sanford 6.8 5.9 Ft. Lauderdale International 5.5 4.6 Purpose of Trip (Multiple Response) December 2016 December 2017 Vacation/Weekend Getaway 80.0 80.7 Group Travel 27.3 29.0 Visit with Friends and Relatives 16.7 16.2 Special Event 7.2 5.8 First Visit to ( yes) December 2016 December 2017 Collier County 41.0 35.1 Florida 6.2 4.3 Length of Stay (Days) December 2016 December 2017 In Collier County 4.1 4.2 Party Size December 2016 December 2017 Number of People 2.6 2.7 Party Composition (Multiple Response) December 2016 December 2017 Couple 51.8 56.4 Family 31.3 29.0 Single 12.4 13.0 Business Associates 10.3 11.0 Group of Friends 5.0 3.9 70 60 50 40 30 20 10 0 70 60 50 40 30 20 10 0 Days 5.0 4.0 3.0 62.764.7 Transportation 58.3 62.6 57.6 58.2 Plane Rental Car Personal Car Airport Deplaned (Top Four) 20.221.9 6.8 5.9 5.5 4.6 SW FL Miami Orlando Ft. Lauderdale Length of Stay in Collier County (Days) 4.1 4.2 40.6 37.2 Did Party Have Lodging Reservations for Stay December 2016 December 2017 Yes 97.9 97.5 2.0 Days in Collier 3 Copyright 2018. PCD-1 1.16.18

Satisfaction with Collier County December 2016 December 2017 Very Satisfied 77.8 80.8 Satisfied 16.4 15.5 Satisfaction Level (Combined) 94.2 96.3 Activities Enjoyed in Area (Multiple Response) December 2016 December 2017 Beach 77.8 80.6 Dining Out 67.6 71.8 Relaxing 46.6 48.8 Shopping 37.6 41.0 Sunsets 31.6 33.8 Pool 29.9 33.3 Walking 23.6 24.0 Art Galleries/Shows/Fairs 17.9 23.5 Sightseeing 26.4 21.9 Visiting with Friends/Relatives 20.3 21.8 Sunning 22.6 20.1 Reading 18.6 18.5 Enjoying Nature/Bird Watching/Everglades 24.9 18.3 Swimming 15.3 13.6 Bars/Nightlife 14.7 12.9 Golfing 12.1 10.8 Expense Relative to Expectations December 2016 December 2017 More Expensive 24.2 18.8 Less Expensive 1.0 8.3 As Expected 61.0 69.0 Demographics December 2016 December 2017 Average Age Head of Household (Years) 48.7 49.5 Median Annual Household Income $158,879 $162,384 Recommend Collier to Friends/Relatives December 2016 December 2017 Yes 95.2 94.4 100 80 60 40 Satisfied/Recommend 94.2 96.3 95.2 94.4 Satisfied Beach Dining Out Relaxing Shopping Sunsets 41.0 37.6 33.8 31.6 48.8 46.6 Recommend Activities Enjoyed in Area (Top Five) 2017 2016 80.6 77.8 71.8 67.6 0 25 50 75 100 4 Copyright 2018. PCD-1 1.16.18

Plan to Return ( Yes) December 2016 December 2017 To Local Area 90.6 92.6 Collier Base Budget December 2016 December 2017 Total $2,079.09 $2,288.19 Per Person/Stay 799.65 847.48 Per Person/Day 195.04 201.78 Area Information Seen/Read/Heard December 2016 December 2017 Yes 50.4 52.7 100 80 Plan to Return 90.6 92.6 Directly Influenced by Information (Base: Seen/Read/Heard Area Information) December 2016 December 2017 Yes 41.2 37.2 Why Chose the Area (Multiple Response) December 2016 December 2017 Beach Area 55.0 59.5 Weather 53.6 51.4 Relaxing 38.6 43.5 Previous Experience 33.8 38.2 Quiet/Peaceful/Laid Back 30.8 35.4 Quality of Accommodations 33.3 32.4 Restaurants 28.0 32.4 Outdoor Recreation/Nature 38.0 31.1 Never Been 31.8 29.7 Business/Meeting/Conference 26.0 27.6 Recommendation 26.7 25.4 Not Crowded 21.4 24.3 Appealing Brochures/Websites 26.5 23.6 Internet Use December 2016 December 2017 Use Internet to Obtain Travel Info for This Trip ( Yes) 95.5 93.3 Book Reservations for Trip Online (Yes) 75.0 75.7 60 40 20 0 100 90 80 70 60 50 60 Seen/Read/Heard 50.4 Yes 52.7 95.5 93.3 Use Web for Travel Info This Trip To Local Area 45 30 15 0 Internet Use 75.0 75.7 41.2 Book Reserv for Trip Online Info. Influenced Yes 37.2 5 Copyright 2018. PCD-1 1.16.18

Industry Data: 2012-2017 * Copyright 2018. PCD-1 1.16.18

30,000 Collier Direct Leisure and Hospitality Employment (Calendar Year) * Monthly Direct Leisure and Hospitality Employment 29,000 28,000 27,000 26,000 25,000 24,000 23,000 22,000 21,000 20,000 Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. 2016-17 27,900 28,400 28,100 28,700 29,000 27,400 25,600 25,000 24,500 23,200 26,400 27,800 2015-16 28,700 29,000 29,700 29,700 29,000 27,500 25,900 25,100 24,800 24,900 25,500 26,900 2014-15 26,900 27,700 28,400 28,600 27,900 26,300 24,800 23,800 23,800 24,000 25,600 27,900 2013-14 26,300 26,900 27,600 27,900 27,100 25,700 24,100 23,200 23,100 22,700 24,400 26,500 2012-13 24,900 25,600 26,400 26,400 25,900 24,500 22,800 22,200 22,000 22,100 23,400 25,500 14-15 16-17 15-16 13-14 12-13 * Source: Florida Department of Economic Opportunity/U.S. Department of Labor. 1 Copyright 2018 PCD-1 1.16.18

Southwest Florida International Airport (RSW) Passenger Traffic 1,300,000 1,200,000 CY 2012: 7.35 million (-2.5) CY 2013: 7.64 million (+3.9) 1,100,000 CY 2014: 7.97 million (+4.4) 1,000,000 CY 2015: 8.37 million (+5.0) RSW Total Passenger Traffic 900,000 800,000 700,000 600,000 CY 2016: 8.60 million (+2.8) CY 2017 to Date: 7.97 million (+2.6) 16-17 15-16 14-15 13-14 12-13 500,000 400,000 300,000 Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. 2016-17 840,501 892,905 946,079 1,252,124 1,032,783 629,321 528,383 530,428 481,185 327,466 581,317 767,064 2015-16 835,359 918,929 989,845 1,269,961 900,594 606,833 492,413 484,074 431,729 391,844 550,316 727,634 2014-15 765,288 854,953 906,039 1,181,382 902,669 602,891 481,512 492,114 454,360 404,045 535,921 720,556 2013-14 735,739 778,163 862,899 1,147,059 865,554 591,116 478,692 496,472 446,402 366,038 503,243 669,567 2012-13 679,672 755,232 827,147 1,115,937 815,978 576,713 473,208 467,946 414,303 338,175 478,376 639,047. 2 Copyright 2018 PCD-1 1.16.18